[Q] Can't send SMS - "update error" in 4636 menu - Nexus S Q&A, Help & Troubleshooting

Hello
Since "some time", I cannot send SMS text messages from my Nexus S with stock ICS 4.0.3 and also not with CyanogenMod 9 v4.0.3 Alfa 20p1. When I try to send a SMS to whatever number, it takes some time (round about 10 seconds) and then I see a red exclamation mark (!) and get a message in the status bar "Message not sent"
My provider (Sunrise in Switzerland) tells me, that they even haven't seen any signs of me trying to send a text message and told me, to make sure that the correct SMS service center (SMSC) number is entered.
As there's no way in ICS to "easily" enter the SMSC, I "dialed" *#*#4636#*#*, went to "Phone Information", scrolled down to SMSC and entered "+41765980000" (without the ", of course *G*). I then pushed "Update", BUT…
BUT then, the field where I entered the number: update error
When I insert this SIM card in a simple, "ancient", non-smartphone Nokia mobile phone, I see that this number is stored on the SIM card and I can send SMS just fine.
Well………
What to do to be able to send SMS text messages again?
Dunno if it's important, but I can receive text messages just fine.
Thanks,
Alexander

I had this same problem last week, and had to encode the SMSC number to get it to work.
I followed the recommendations at http://forum.xda-developers.com/archive/index.php/t-926771.html and got it working.

what Baldar538 said!
I used that same thread posted above the first time. It was not a fun thing, it was easier to just get my girlfriends phone, and copy hers since she has a nexus s to.

Balder538,
thanks to your heads up, I revisted that page and, more importantly, the "Online PDU Encoder and Decoder" listed there and got it to work.
The encoder encoded my "+41765980000" to "07911467950800F0110000910000AA00". Entering 07911467950800F0 worked then just fine.
I can now send SMS again - yeah!
Thanks again,
Alexander

Thanks to Baldar538 for the link to the answer to my problem as well.
For those of you on Koodo, the SMSC phone number for Koodo is 16475800172. But it has to be encoded before it can be put into the SMSC field in the 4636 menu.
After it is encoded, only the first 16 characters are used from the encoded string.
Sooo... If you want to turn the SMS back on for your Koodo phone, put the following numbers in the SMSC field and press the "Update" button.
07916174850071F2
Worked for me.

Here i fix my sms sending problem in moto g4 plus
hello guys. just follow this steps-
●Remove your sim from this phone
●insert/put in other phone
●try to send message any one
●if failed then go to setting and set sms service centre no.
●And after the proccesr try to send message it will be success in another phone
●and last put your sim in ur moto g4 plus and send msg ..now u able to send msgs ?

Related

[Q] SMS problem

Hi! I'm using the stock sms app. I have had zero trouble before with messages, but a couple of days ago my messages wouldn't just get sent. I can receive fine, but afted sending an error only pops up saying message not sent. I believe this is some sort of problem with my smsc number, because when I use Go SMS and type in my smsc number manually, I can send messages fine. Calls and internet are working.
When I call *#*#4636#*#* and go to phone information, the smsc box is empty and if I hit update, it just comes up with an error.
I think I accidently pressed update before this problem came up and the box said 00. Any help would be very much appreciated because I prefer the stock sms app to 3rd party ones.
Lookinen said:
Hi! I'm using the stock sms app. I have had zero trouble before with messages, but a couple of days ago my messages wouldn't just get sent. I can receive fine, but afted sending an error only pops up saying message not sent. I believe this is some sort of problem with my smsc number, because when I use Go SMS and type in my smsc number manually, I can send messages fine. Calls and internet are working.
When I call *#*#4636#*#* and go to phone information, the smsc box is empty and if I hit update, it just comes up with an error.
I think I accidently pressed update before this problem came up and the box said 00. Any help would be very much appreciated because I prefer the stock sms app to 3rd party ones.
Click to expand...
Click to collapse
I'm not sure if that is the problem, as my smsc field is empty and I'm not experiencing the same issue. What is your preferred network type?
WCDMA Only, but it seems I got it fixed. I didn't reaize that I had to encode the sms centers number. Working now

Flashed to [ICS] 4.0.4 and now can't text

I'm on the AT&T network and can't send texts anymore after flashing to ICS. I can make calls and use my data plan but am unable to send SMS for some reason. I've tried almost every APN setting recommended by others and still nothing. Does anyone have any suggestions or has had a similar problem that they resolved?
rev3la7ion said:
I'm on the AT&T network and can't send texts anymore after flashing to ICS. I can make calls and use my data plan but am unable to send SMS for some reason. I've tried almost every APN setting recommended by others and still nothing. Does anyone have any suggestions or has had a similar problem that they resolved?
Click to expand...
Click to collapse
Correction. I can receive text messages but not send them.
*UPDATE 9/11*
So I found out the issue is related to the Message Center which you can access from "Messaging" -> hit the option button -> Settings.
After flashing to ICS I noticed that this option has been removed so I can't edit the message center. Are there any ICS or JB ROMs that still have this option available to the user? I need to change the message center number back to what it needs to be in order to send SMS texts.
27 views and no responses? Anyone?
After a BUNCH of research I finally found out how to fix this. Instead of posting a to the thread I found (since I'm still under 10 posts) I will post my copied instructions.
Go to google and search for your SMS center number which should be based on the carrier you have.
Next, go to twit88.com/home/utility/sms-pdu-encode-decode
Scroll down to where you see SMSC, Receiver, and Alphabet size.
Put in the entire SMSC number, including the + sign into the box, leave receiver blank, change the Alphabet size to 8, and delete whatever is in the message box under Alphabet and hit Convert.
Now, on your phone go to the Phone info menu described above and scroll to the bottom and find the SMSC field.
Enter the first 16 numbers into that field and hit update.
Reboot your phone and you can now send SMS.
This fix is for people who have the proper modems flashed on there phones and can still receive texts but not send them.

[Q] TMOUS not receiving certain texts

I had not had this problem until a few weeks ago, and i haven't changed ROMs, radios, or plan services in the time. I receive SMS as usual, EXCEPT from numbers such as 79710(Espn Alerts) or 32623(Pens Alerts). When i attempt to send a message to either number, i receive a message saying
Free Msg: Unable to send message - Message Blocking is active
I have called T-Mobile and nothing is being blocked they're saying. When going into *#*#4636#*#* and looking at SMSC number, it is blank, and if i enter a number or hit refresh and update it, it does not stay the same. When i re enter is is blank again. Has anybody experienced any of this? Any help would he appreciated

I can receive, but can't send, SMS after rooting and installing CM10.2

I have an HTC One S with T-Mobile USA which I've rooted and onto which I've installed CyanogenMod 10.2. Everything is working great except for one thing... I can receive text messages but cannot send them! I've scoured the forums for an answer and I've gone through this process:
- Dialed *#*#4636#*#*
- Went to SMSC option and pressed "Refresh" to display the SMSC number +12063130004
- Pressed Update
And then nothing happens...
I've read that once you click Update, it's supposed to take about ten minutes or so to reconnect the number with your service, but pressing Update just doesn't do anything. I even tried using the PDU number instead and that gave me "update error" in the blank space.
I'm at a loss here. What am I missing?
UPDATE: MMS works but SMS doesn't. This narrows things down slightly.
did you ever fix the problem because i have it now as well

[How to FIX] error code 96 - text messaging (sms) issue

if you are having this "error code 96" issue, you probably having hard time sending text messages (SMS)
so here is how to fix it
1. Go to your dialer and enter *#*#4636#*#* to enter Engineer/Service Mode.
2. go to "phone information"
3. scroll down and tap "turn on SMS over IMS" to turn on sms.
4. after that tap "refresh" button and after that tap "update" button to update the new settings..
done
can't find Point 3
respected Sir I can not Find The Tab You said In Point 3 "turn on SMS over IMS" on Motorola Nexus 6 android Version 7.0 NBD90z
This Is the First time I am Facing This sms Sending Problem . While i am A Motorola Lover previous Version I used was turbo xt1256 And There Was No Problem With Any thing not Even With The 4 G lte Services . In this ...nexus 6 Im Facing 2 Problems SMS and LTE Not Working.....
killerontherun said:
respected Sir I can not Find The Tab You said In Point 3 "turn on SMS over IMS" on Motorola Nexus 6 android Version 7.0 NBD90z
This Is the First time I am Facing This sms Sending Problem . While i am A Motorola Lover previous Version I used was turbo xt1256 And There Was No Problem With Any thing not Even With The 4 G lte Services . In this ...nexus 6 Im Facing 2 Problems SMS and LTE Not Working.....
Click to expand...
Click to collapse
It might be a software problem. Try to update the software with the help of instructions written in Motorola Moto G Manual- guideusermanual.com/product-name-moto-g-2nd-generation-manual&po=505893&lang=English . After updating software it starts working.
I can confirm that doesn't work on moto g4 athene.
Another solution
I had the same issue with my Moto G4 Play. The strange thing was that I could send SMS to everyone except for one specific contact. Clearing the messaging app's cache/data and then restarting my phone fixed the problem.
appsmarsterx said:
if you are having this "error code 96" issue, you probably having hard time sending text messages (SMS)
so here is how to fix it
1. Go to your dialer and enter *#*#4636#*#* to enter Engineer/Service Mode.
2. go to "phone information"
3. scroll down and tap "turn on SMS over IMS" to turn on sms.
4. after that tap "refresh" button and after that tap "update" button to update the new settings..
done
Click to expand...
Click to collapse
after doing above as told I get the following
SMSC: update error
TOGGLE DNS CHECK 0.0.0.0 not allowed
please let me know what next,...
Quote:
Originally Posted by appsmarsterx
if you are having this "error code 96" issue, you probably having hard time sending text messages (SMS)
so here is how to fix it
1. Go to your dialer and enter *#*#4636#*#* to enter Engineer/Service Mode.
2. go to "phone information"
3. scroll down and tap "turn on SMS over IMS" to turn on sms.
4. after that tap "refresh" button and after that tap "update" button to update the new settings..
done
after doing above as told I get the following
SMSC: update error
TOGGLE DNS CHECK 0.0.0.0 not allowed
my phone Nokia 6 please let me know what next,...
Error code 96, how to fix
appsmarsterx said:
if you are having this "error code 96" issue, you probably having hard time sending text messages (SMS)
so here is how to fix it
1. Go to your dialer and enter *#*#4636#*#* to enter Engineer/Service Mode.
2. go to "phone information"
3. scroll down and tap "turn on SMS over IMS" to turn on sms.
4. after that tap "refresh" button and after that tap "update" button to update the new settings..
done
Click to expand...
Click to collapse
I have processed the above and then I get the following
SMSC: '+7', 145
TOGGLE DNS CHECK 0.0.0.0 not allowed
I called up Airtel (my service provider) they suggested to update the message centre number
then I again repeated the above steps 1 thru 3 and in the blank space against SMSC I manually entered '+919816091514', I got
SMSC: update error
TOGGLE DNS CHECK 0.0.0.0 not allowed
My service provider (Airtel) is unable to help me.
My home circle is Himachal Pradesh, and I am roaming into Uttarakhand (UP West)
this issue is from the last couple days
Please suggest
dr.ajaisingh said:
I have processed the above and then I get the following
SMSC: '+7', 145
TOGGLE DNS CHECK 0.0.0.0 not allowed
I called up Airtel (my service provider) they suggested to update the message centre number
then I again repeated the above steps 1 thru 3 and in the blank space against SMSC I manually entered '+919816091514', I got
SMSC: update error
TOGGLE DNS CHECK 0.0.0.0 not allowed
My service provider (Airtel) is unable to help me.
My home circle is Himachal Pradesh, and I am roaming into Uttarakhand (UP West)
this issue is from the last couple days
Please suggest
Click to expand...
Click to collapse
unfortunately not sure about your error. I'm not using my moto g anymore. btw are you using the stock rom ? try doing a factory reset or try flashing a different rom and see if the issue still persists ?
dr.ajaisingh said:
I have processed the above and then I get the following
SMSC: '+7', 145
TOGGLE DNS CHECK 0.0.0.0 not allowed
I called up Airtel (my service provider) they suggested to update the message centre number
then I again repeated the above steps 1 thru 3 and in the blank space against SMSC I manually entered '+919816091514', I got
SMSC: update error
TOGGLE DNS CHECK 0.0.0.0 not allowed
My service provider (Airtel) is unable to help me.
My home circle is Himachal Pradesh, and I am roaming into Uttarakhand (UP West)
this issue is from the last couple days
Please suggest
Click to expand...
Click to collapse
i am also facing same issue.. is it solved?
Fix I found
abhishek120 said:
i am also facing same issue.. is it solved?
Click to expand...
Click to collapse
I tried everything listed on here to no avail. Finally, I put the country code in front of the number I was having an issue with texting. For example, USA is the number 1. So for the phone number I put 1(602)555-5555. This fixed the problem I was having. Hope this helps.
#SOLVED
If you are getting error code 96 or error code 38 while sending your SMS text from Android Smart phones, use following steps:
Step 1. *#*4636#*#* from Dialer panel
Step 2. Go to "phone information"
Step 3. Identify Message center number from your service provider and enter this number at "SMSC". Click update and then refresh.
Step 4. Send SMS.
Try this first
I had the same problem with one contact.
I found a posting elsewhere that said they solved their problem by going into Contacts and adding the "1" before the area code for the problem contact's phone number.
That worked for me.
VeryThat said:
I had the same issue with my Moto G4 Play. The strange thing was that I could send SMS to everyone except for one specific contact. Clearing the messaging app's cache/data and then restarting my phone fixed the problem.
Click to expand...
Click to collapse
Thank you for posting this! This was the same problem I had. Sending to only one of my contacts was giving me the error but I was able to send messages to others without problems. Clearing the messaging app cache and restarting the phone fixed it for me. I was not able to resend the stuck messages but new messages now send to the contact with no errors.
"error code 96" issue
I tried this method.
It worked
Same procedure was followed as explained in many threads
Step 1. *#*4636#*#* from Dialer panel
Step 2. Go to "phone information"
Step 3. Identify Message center number from your service provider and enter this number at "SMSC". Click update and then refresh.
While entering your smsc make sure you include a + (plus symbol)for country code .
This is the one which create many errors !
Just make sure you add a plus sign
Example : if you are in Karnataka using airtel sim
Smsc would be +919845086007
Then press update and exit
Try sending messages .
Additional info:
Just gone through all this and still couldn't get it to work.
I discovered the solution for me:
Didn't need to encode the SMSC number. Instead I needed to format it like this:
"+447458399008", 145
And then press update. The +447458399008 is the Virgin UK SMSC number and the 145 is apparently a port number.
This was what finally solved it.
Final fix - Highly recommended!
Hi guys,
I am new to XDA developers site and I have to explain my situation here. One month ago, I started getting an error 96 when trying to sent SMS from my Airtel sim (Phone is Moto G5 Plus). I tried calling the Airtel customer care and they said that my SMSC number is missing, that's why it's showing that error. They gave the SMSC number and I tried updating it from Messages app where I couldn't find the settings. Then I found one fix like we have take the sim out and put it in a old feature phone and set the number. After I set the number-tested sending SMS-succeeded. But the same error came when I put it in my G5 Plus.
Then I tried setting through *#*#4636#*#*. Update error came. Then I encoded the number and tried to update. Again same 'update error'. I suffered for one month without any features like UPI transfer or text messaging. Then I asked a Android developer engineer and he told that my sim can be damaged due to extreme heat. But I was confused why it doesn't affect the old Nokia phone.
Fix
Very simple. As he said my sim is damaged, I went to a Airtel retail center - ordered a duplicate sim and Hurray... It worked
This is my idea to all friends who are searching for a fix till now.

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