80070013 error updating to 7740 on Titan - Windows Phone 7 Q&A, Help & Troubleshooting

Hi everyone,
I know there is a thread about this already but it is marked as solved and the solution that the OP came up with did not solve the issue for me and that is the only thread I could find about it. So I am starting a thread so that maybe we can find a solution the problem.
I am on windows 7 64bit and here are the steps I have taken to try and apply the update.
1. Installed WP_update_tool
2. Placed the 7740 update .bin in the same folder as the cab sender batch file
3. Ran the cab sender batch file and selected S to send the cab file to the phone but then I got an error saying that it could not find zunecfg.dll so I got the zunecfg.dll file from the location where I installed the zune software and copied that file into the tools directory where the cab sender batch file is located.
4. Ran cab sender again and it rebooted my phone into download mode and everything seemed to be going ok but then it errors out with error code 80070013 then I restart the phone and the update did not work it is still on 7720
I have tried on multiple computers with the same result on each one the big thing that I can think of that I haven't tried is using a computer running a 32 bit version of windows as I do not have access to one. But I have installed all of the 64 bit versions of the tools so I do not think that is the issue.
Attached is a copy of the log files that I pulled with the cab sender.
Hopefully one of you geniuses can help me out as I am doubtful that ATT will every get the update out...

same issue here! I tried increasing reserved space and my computer has 80gb of free space so i dont think thats the issue. I have an ATT dev unlocked Titan btw

Hi guys I have the same problem.
Were you able to fix it? If so can you share the solution with me?
Thanks.

Replying to myself in case this helps anyone. I fixed it by removing the battery when the phone is rebooting. I have now clue why but this fixed it for me.
Sent from my PI39100 using XDA Windows Phone 7 App

Related

No more phone after WM6 upgrade

Hello,
I have just upgraded my treo750v with 2.27. I have strictly followed the process and everything goes well even replications.
The only issue is the fact that I can't activate anymore my phone. When I try, device tells me : "A problem has occured with device.exe / please tell Microsoft about this problem....".
Other issue is that when I want to recover following your process, I find the folder but there is no T750URT.exe nor any other file.
Hereafter my configuration :
Windows XP SP2
Activsync 4.5.0 build 5096
phone id : Can't give as each time I want to get it, I have the waiting icon then "A problem has occured with device.exe / please tell Microsoft about this problem...."
Memory free : 36MB
Can you someone help me ? Even send tell me how to get a former SW with WM5.
Thanks in advance,
perform the upgrade again using the SD version (or extracted cheeimg_fw.nbh from updater) and KaiserCustomRUU.exe (search for file and how-to).
Then run UpdInfo.CAB (extracted from updater) to set version to 2.27
Hi,
Tks for the steps
For SD update it is OK.
I can't find anything clear enough for Kaisercustommruu.exe.
Issue solved
In fact, issue was coming from a wrong installation. I consequently unzip the download file (treo 750.....device installer) with winzip (can also with winrar) then launch T750URT.exe.
The recovery tool launch a new instal and everything goes well now.
In all cases, tks for your help and this great forum which teaches me a lot of things on my Treo 750.
Excellent, glad you figured it out!
The gist with KRUU.exe is to rename the file from "cheeimg" to "RUU_signed"

Blue Screen Error: Trying to execute a non executable memory

Hi
I recently performed windows xp updates to my dell laptop, and no when I connect my windows mobile (o2 XDA orbit 2 or touch cruise elsewhere), I get a blue screen error with the above. I tried the rather *** Dell Driver Reset Tool, which did as expected - Chuff all.
Anyone else experienced this and have any idea how I rectify this? Reinstall active sync???
i
i used To Get this Error Until i Uninstalled All the Drivers but this was on a desktop pc i just copied all the the files out of The i368.cab into the windows/System32/Drivers folder and restarted my Pc and when it came on it asked me to reinstall most of my device drivers that help get rid of the BSOD hope dat helP
defcomg said:
i used To Get this Error Until i Uninstalled All the Drivers but this was on a desktop pc i just copied all the the files out of The i368.cab into the windows/System32/Drivers folder and restarted my Pc and when it came on it asked me to reinstall most of my device drivers that help get rid of the BSOD hope dat helP
Click to expand...
Click to collapse
Can you run thru that in a little more detail if you dont mind. I'm not exactly good at these sort of things!
Cheers.

[Mango] Cant Deploy XAP anymore: Error Code 0x89731812

ive tried a new version of navigon, i quote what happend:
webwalk® said:
aww man, whats with this version...
deploy, start server -> check your internetconnection (3g still enabled but no net, shut it down after)
replug phone, restart server, start navigon.. connecting....
but then my phone connected and disconnected from usb 5 or 6 times quickly and zune couldnt find device anymore..
replug, restart... still connecting screen..
ill try one last time... the usb disconnecting freaks me out...
error deploying... 0x89731812
WTF! now replug phone: ZUNE READ ERROR, CANT READ IMPORTANT PARTS FROM DEVICE!
i hope its mango error.. phone restart seems to have fixxed it...
tried one last time.. cant connect to server, forever " connecting " dont know whats up... maybe pc restart, but chance is too low to try out..
device is tmode mozart UK language
ow shhhh... cant deploy anything anymore... error deploying... 0x89731812
Click to expand...
Click to collapse
i rememberd zune had visual problems when i came out of hibernation mode, so ive restarted PC, same problem...
dont know much more yet, maybe a phone restart fixxes it... trying now.. /edit, didnt fix it, CRY
//more info:
while the sudden disconnecting happend,
windows tried to install unknown drivers, but failed,
maybe thats causing the trouble..
i really hope its mango not hardware issue
btw, still unlocked, can start homebrew & sync zune
freaks me out.. next up:
reinstall zune & mango sdk
if not working, nodo backup
ive also read about a hd2 guy with this error but also couldnt sync with zune,
he also had the unknown drivers installed, but never got a fix,
he couldnt even flash a rom, also not after reinstalling everything...
a little scary story, surfing in dangerous grounds
homebrew Xaps in mango
Microsoft doesn't support ID_CAP_INTEROPSERVICES" in mango, but not all xaps require it, I removed it from the Navigon xap and then re-deployed it and it ran fine all my maps work on mango
A question here, what did you package .xap with?
CP-Geek said:
A question here, what did you package .xap with?
Click to expand...
Click to collapse
Use either WinRAR or 7zip to unzip the XAP. Edit the file, compress to a zip, rename zip to XAP. I have a thread on this already...
drkfngthdragnlrd said:
Use either WinRAR or 7zip to unzip the XAP. Edit the file, compress to a zip, rename zip to XAP. I have a thread on this already...
Click to expand...
Click to collapse
There's no need to decompress the archive in order to be able to edit a certain file. At least if it's text based. I for one open the xap with 7zip, then right click the xml file and choose "edit". I can then edit the file to my needs, save it and when I close 7zip it asks me to write the changes to the archive. Once this is done I can deploy the xap to my device and all is fine.
True, the result is exactly the same, but this way you save some time and reduce the amount of possible mistakes.
dkp1977 said:
There's no need to decompress the archive in order to be able to edit a certain file. At least if it's text based. I for one open the xap with 7zip, then right click the xml file and choose "edit". I can then edit the file to my needs, save it and when I close 7zip it asks me to write the changes to the archive. Once this is done I can deploy the xap to my device and all is fine.
True, the result is exactly the same, but this way you save some time and reduce the amount of possible mistakes.
Click to expand...
Click to collapse
True, never thought about that. Sometimes we just overlook the simple solutions lol...
a little offtopic
however, i successfully deployed other versions of the same app earlier on mango so i dont think it had something to do with ID_CAP_INTEROPSERVICES
it seems mango with tmode spl needs more work.
it get lots of different small bugs..
like i had 5x the same call in multitasking..
aborting calls almost crashed my phone today..
im thinking it was alround more stable on htceu spl
but i didnt try to fix anything yet..
maybe when i want to deploy something next time,
ill keep reporting..
mcsc said:
Microsoft doesn't support ID_CAP_INTEROPSERVICES" in mango, but not all xaps require it, I removed it from the Navigon xap and then re-deployed it and it ran fine all my maps work on mango
Click to expand...
Click to collapse
Did someone tried to use IC_CAP_INTEROPSERVICES in apps? Heard that too about the deactivation but I'm still looking for proof.
I have the same error 0x89731812 !
I can't deploy any XAP with Application Deployment. I can't debug too with Visual Studio Express (Failed to connect to device. Ensure the device is completly booted and connected to PC).
I have restarted PC and telephone and reinstalled SDK and Zune but the error is still here !
As far as I know the Mango update removes your unlock. I think the only method to keep it unlocked is to use the provxml method. I've got a Omnia 7 which got relocked after Mango beta update - then I restored my unlocked NoDo backup. I'll try the provxml method and tell you if it worked for me
yes its not that the device is not unlocked, it still is.
@zuifon:
did you notice at some point that windows tried to install drivers for your phone but couldnt find any?
it looks like only restore will resolve this error.. its still a beta..
but i dont know yet, i still didnt try it but thx for reporting,
so i wont have to check if reinstall the windows software fixxes it
My phone is unlocked by APPMFG.
Applications installed before Mango still work.
The message is the same if I disconnect the USB Cable, it's very curious !
Zune detects the phone but not the deployer.
I have deleted the phone in the periphal manager in Windows and driver have been redownloaded from Windows Update but the problem is the same.
zuifon said:
I have deleted the phone in the periphal manager in Windows and driver have been redownloaded from Windows Update but the problem is the same.
Click to expand...
Click to collapse
the unknown driver? or the phone driver?
my device manager does not show any unknown driver..
but it found unknown (the phone) hardware at some point..
now someone over here
reported that he also had used a different phone but can not deploy with the computer anymore. not sure if he has the same error code.
It's a phone problem. I have the same problem with a second computer.
hey guys,
i updated my dev unlocked omnia 7 to mango and re-unlocked it after having finished the update process.
for some reason, i cannot deploy any .xap to my phone, regardless of having ID_CAP_INTEROPSERVICES or not.
the software deployment software keeps telling me "the remotehost has closed the connection".
anyone have an idea? this is majorly annoying for me.
cheers,
phil
hey,I just think we have the same problem as you described,and i resolved it by my friends help. It's really easy, hey hey, just try to change it on another Universal Serial Bus. Hope can help you~~
heh actually i never tried using another usb port..
i have zuned the backup, everything working again.
maybe update to mango in some days
What on earth could be causing this? My phone (Optimus7) was in service and it got new mainboard. After it came back i did the usual tricks to unlock it etc. but now the deploying ends to this 0x89731812 error no matter what i try. Could anyone have an idea on where to start looking for the cause?
tkay564 said:
What on earth could be causing this? My phone (Optimus7) was in service and it got new mainboard. After it came back i did the usual tricks to unlock it etc. but now the deploying ends to this 0x89731812 error no matter what i try. Could anyone have an idea on where to start looking for the cause?
Click to expand...
Click to collapse
Same here, i don't know if it's warranty repair-related, i don't remember if i unlocked it after that (i relocked it way before mango, that's for sure)...but i got no new mainboard, they just replaced some components (based on repair list sheet), it seems strange they changed something so important to break developer connectivity
°Dexter° said:
Same here, i don't know if it's warranty repair-related, i don't remember if i unlocked it after that (i relocked it way before mango, that's for sure)...but i got no new mainboard, they just replaced some components (based on repair list sheet), it seems strange they changed something so important to break developer connectivity
Click to expand...
Click to collapse
Does anyone know if this could be repair-related or just software? i tried last chewron tool too, no changes, phone doesn't connect to "developer" tools.
I guess if there is any registry key related to developer connectivity, to check if they changed anything through some strange sw flash (hoping it's not really hw)

can't install XAPs

hi..
i used to use MultiXapInstall to install XAPs but from two week ago.. i'm unable to install XAPs through MultiXapInstall (and the others xap installers )..
when i try to install a xap i get this error :
Code:
Connect() :: Class not registered
at first i get :" parameter is incorrect " error so i use some Registery Cleaner programs and after that i got this class not registered error..
What should i do?!
sry for my weak EN
any help?!
Reinstall the official SDK. One of the required components was probably removed or corrupted. I also tend to recommend against running any of those "registry cleaner"-type programs...
Just for the record, I assume the official XAP deploying tool isn't working right now either?
thank you for reply.. i reinstalled WPSDK but nothing changed. i still "get class not registered" error..
what should i do next?
There's apparently a leap day bug affecting Zune; it might be related? Try again tomorrow. If that doesn't work, the only thing I can think of is to either try a different PC, or to completley remove WPSDK and Zune, reboot, then re-install them.
i reinstall both WPSK and zune several times. and now when i try install an app or a game with Multi Xap Install the application Stops Working and making me close it..
this bug is killing me!!
Try using the official XAP deployment tool, and see what error it gives.
excuse me.. what is Official XAP Deployment Tools? i searched but nothing found
if you mean installing via Zune.. it's ok with no problem.
P.S: when i try with WPV XAP Deployer i got this error :
Specified Cast is not valid
Click to expand...
Click to collapse
Something like this happened to me a while back. Are you sure your installing the right developer tools. I'm assuming you have mango. Dev tools should be 7.1
Sent from my HD7 T9292 using XDA Windows Phone 7 App
thank you for answering.. yes i have mango and also WPSK 7.1 is installed..
I mean the "Application Deployment" tool (xapdeploy.exe) that comes with the SDK. I don't think you can get much more official than that. It's relatively feature-poor, but it's also both less buggy and gives better error messages than most of the third-party deployers.
You should try using the official XAP deployment tool installed with the SDK. It's on your start menu Also make sure that Zune is launched.
found the solution xap deployer parameter error (fixed)
H_R_V said:
hi..
I changed my devices name to lumia and tried deplying a game and it worked so i guess
changing the name is the solution. I got suspicious about the name because usually my phone's name appears as windows phone but this time it was windows phone 09832 or something i dont remember the exact numbers but it works for me.
To fix parameter error in deploying tool Just rename your device to lumie or anything else
Click to expand...
Click to collapse

Error 0xFFFFFE70 While logging into Microsoft Account

Hi. I bought HTC One M8 for Windows mobile (T-Mobile US version) running WP 8.1 OS few days ago. Whenever I try to log into Microsoft account I get error code 0xFFFFFE70 saying 'We weren't able to activate your phone' with an advice to contact Microsoft support regarding error.
I have searched on-line for this error and have tried everything advised including correcting system date/time settings, soft/hard reset of phone, even reformatting the stock firmware with WDRT (Windows Device Recovery Tool) and also HTC custom tool. Nothing seems to resolve this error so far. Due to this I am unable to use windows store to download apps or log into my one drive on phone etc as each one of these requires Microsoft account login.
I was thinking maybe anyone can help me by providing me with latest windows 10 preview RUU for HTC M8 for windows (T-Mobile). If you installed it on your M8 via WDRT (Windows Device Recovery Tool) then you can copy it from C:\ProgramData\HTC\Packages\Products (default directory for WDRT). Maybe Windows 10 preview would solve my problem.
Surgeon.live said:
Hi. I bought HTC One M8 for Windows mobile (T-Mobile US version) running WP 8.1 OS few days ago. Whenever I try to log into Microsoft account I get error code 0xFFFFFE70 saying 'We weren't able to activate your phone' with an advice to contact Microsoft support regarding error.
I have searched on-line for this error and have tried everything advised including correcting system date/time settings, soft/hard reset of phone, even reformatting the stock firmware with WDRT (Windows Device Recovery Tool) and also HTC custom tool. Nothing seems to resolve this error so far. Due to this I am unable to use windows store to download apps or log into my one drive on phone etc as each one of these requires Microsoft account login.
I was thinking maybe anyone can help me by providing me with latest windows 10 preview RUU for HTC M8 for windows (T-Mobile). If you installed it on your M8 via WDRT (Windows Device Recovery Tool) then you can copy it from C:\ProgramData\HTC\Packages\Products (default directory for WDRT). Maybe Windows 10 preview would solve my problem.
Click to expand...
Click to collapse
I have finally managed to resolve the issue via manually pushing update cabs (first 14203-14219 and then 14219-10586.11) via 'iutool' as described here.
In this case as I was unable to install and run Windows Insider app via MS Store or Sideload it (as it required MS account login) I went straight to pushing cabs via iutool without any prior modification via Windows Insider app as mentioned in thread and it worked. After that mobile got updated to 10585.164 build and now its working perfectly.
Hi Surgeon. I am having the same issue with the same variant of this phone. I'm pretty sure I get the jist of how to use the uitool, but I think I'm missing the step about using the Insider app to start the process as it's not installed on this phone. I have a few questions about how you did this:
1 - How did you sideload/install the Microsoft Insider app without being able to log into a Microsoft account?
2 - Coming from 8.10.14203.306, would I just install the 2 files ( 14203-14219 and then 14219-10586.11)?
Any help is greatly appreciated, thanks.
Aquachimp said:
Hi Surgeon. I am having the same issue with the same variant of this phone. I'm pretty sure I get the jist of how to use the uitool, but I think I'm missing the step about using the Insider app to start the process as it's not installed on this phone. I have a few questions about how you did this:
1 - How did you sideload/install the Microsoft Insider app without being able to log into a Microsoft account?
2 - Coming from 8.10.14203.306, would I just install the 2 files ( 14203-14219 and then 14219-10586.11)?
Any help is greatly appreciated, thanks.
Click to expand...
Click to collapse
No need to install Insider app. Just run following commands (Modify depending on your system locations) via Command Prompt in Admin mode (Windows key + X > Command Prompt (Admin) )
cd C:\Program Files (x86)\Windows Phone Kits\8.1\Tools\bin\i386\
to check whether device connected or not
iutool -l
to transfer cabs (located in c:\cabs)
iutool -v -p c:\cabs
(Install cabs in 2 steps. First from 14203-14219 and let phone update complete. Then delete these cabs from c:\cabs and paste 14219-10586.11 cabs in c:\cabs and repeat same steps and let the phone update.)
Thanks a ton! I just got home from work and I'll try this in a bit.
Thanks for taking the time to reply!
I am able to transfer the files and the phone attempts to install, but then throws out an error saying it is unable to open the update.
---------- Post added at 06:12 AM ---------- Previous post was at 06:06 AM ----------
Aquachimp said:
I am able to transfer the files and the phone attempts to install, but then throws out an error saying it is unable to open the update.
Click to expand...
Click to collapse
When I downloaded the file from the link on the iutool page you referenced, it downloads as a .txt file. Does it matter if I'm sending that file as a .txt to the phone or does it have to be converted to a .cab?
Aquachimp said:
I am able to transfer the files and the phone attempts to install, but then throws out an error saying it is unable to open the update.
---------- Post added at 06:12 AM ---------- Previous post was at 06:06 AM ----------
When I downloaded the file from the link on the iutool page you referenced, it downloads as a .txt file. Does it matter if I'm sending that file as a .txt to the phone or does it have to be converted to a .cab?
Click to expand...
Click to collapse
Brother these text files contain download links for cab files. Open these links one by one or simply copy and download all together via free download manager (portable edition here)
Cab files downloaded from both text file links are about cumulatively 788mb (51 cab files of about 52.8 mb for 14203 to 14219 and then 47 cab files of about 735mb for 14219 to 10586.11 update.)
Thanks again for the help and clarification. I do though have another question about installing the .cabs. After the first 8 or so cabs I installed, the OS is updated to 14219.341. Am I able to skip the rest of the cabs in link 1 and start installing cabs from link 2? I ask because when I install the 13th cab from link 1, the phone reboots but instead of the white HTC Not For Resale screen, I get a black backlit screen and unable to even shut the phone down with the power button. I've had to reset it using RUU and start over from scratch.
Edit 5/7/2016: No need for reply. I was making this harder than it actually was. Once I stopped being dumb about it, I managed to get the phone fully updated and it's running perfectly now in Windows 10. Thanks for all your help in pointing me towards the solution.

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