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So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
-Hard resetting device
-Flashing a new ROM
Thanks in advance
[email protected]
[email protected] said:
So i got this error with a big "X" inside this red circle and next to it just says the word "Error" then nothing else when i tried sync using WMDC thats what happens. Btw im using a HTC Touch Pro and i tried plenty of solution from the Microsoft website this includes the following:
-Uninstalling the device driver and reconnect the device
-Disabling Advance Network Functionality
-Disabling firewall, antivirus software etc.
-Running WMDC on compatability mode
-Soft resetting device
-Hard resetting device
-Flashing a new ROM
Thanks in advance
[email protected]
Click to expand...
Click to collapse
what os?
try a new cable, or try plugging the cable into a different usb port.
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
wishmaster86 said:
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
Click to expand...
Click to collapse
You could just update to the latest HTC ROM from the official website if your phone is still under warranty, btw thats what i did but it didn't help. Note, that i'm running Windows 7 as my OS if anyone want to know this information to help solve the problem. Thanks in advance.
[email protected]
wishmaster86 said:
i got the same problem. my pc:
Windows 7 with windows device center.
can not recognise my device.
i plug in the touch pro. i get the message to choos active sync diskdrive or share my internet.
i choose active sync.
then nothing happens in device center.
tried uninstalling rndis. after restart it installes the phone again and then it works for 1 time only. after that its the same.
i have searched forums saying that uninstalling device center does not solve the problem. also they say downloading the version on the MC site is another version that Windows 7 is shipped with.
Need help, wanna install another rom. i do have another pc, but i wished it would work on this pc.
any help would be very appreciated.
EDIT 24-10-2009
Also got this message at the properties of Microsoft Windows Mobile Remote Adapter:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Hope that this could help me in some way
Click to expand...
Click to collapse
Settings-->Connections-->USB to PC and Uncheck Enable faster data Synchronization
I have the same problem.
in my situation i tried to recover usb-flash and flash a nokia phone. For both things programs installed their own drivers. Even after I deinstalled the software I probably still have their drivers on my pc. That's why I can't sync my phone...
is there a tool to manage installed drivers?
or the other way out is to reinstall windows 7
anyone willing to help?
This solution worked for me:
Thanks to Scubamike
copy and paste from
http://social.microsoft.com/Forums/...c/thread/7a6516e2-9a46-4e1f-b689-1aa7dc2bda64
I found a different solution that worked for me: On my phone I clicked start/programs/active sync/options and deleted all the old PC connections that were displayed. In fact, you could probably just delete ALL the PC connections displayed and start from scratch. You'll just have set up another sync partnership in WMDC when you plug it in. Let me know if this helps.
it is to easy! should work ALWAYS:
Make sure "Advanced network functionality" is switched off in the USB to PC settings then:
go to activesync, menu, connections, disable "connect via USB" off, press "ok" go back to connections, enable "connect via usb" press "ok" unplug and replug your cable. and all works.
greetings
i had trouble with a 6.5.3 rom i just cooked. had to uninstall, reboot, reinstall wmdc, then i synced okay.
I have the last original rom and win 7 and with removing all remembered connections on the pda, it connected immidiatly. Thank you for the help
i have been all over the microsoft forums to no avail. i recently updated my laptop to win7, and have a fuze running 6.1 mobile. when i connect my fuze to the laptop the laptop recognizes it as it begins to charge, but then nothing. i try to open win mobile device center and this is the error message i get C:\windows\system32\rapistub.dll is either not designed to run on windows or it contains errors. I have uninstalled and reinstalled 3 times and also tried different usb ports on my laptop. If anyone can help that would be awesome
Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Thank you for this, helped me fix it after searching around for 2 hours!
thanks heaps
You are a legend. Samsung should put this on their site. I couldnt get my Samsung Galaxy S II to connect, installing the Framework and then uninstall and driver and plug phoneback in then worked.
WORKED LIKE A CHARM!!!
POST THIS IN SAMSUNG WEBSITE
This driver package solves the Error code 28
for MTP device as samgung, then it works in Kies.
Hey thanks for the info +1
Thanks it works
equal or better file already installed on this computer
I get the same INF error when I try to hook up my video camera. I tried to download the file but received a message stating that I already have an equal or better one already. Obviously that is not correct because it is not working.
I am lost and can no longer put my videos from Panasonic Mini DV on my computer.
Any chance anyone knows how I can fix this..thanks!!
Gigsee, what operating system are you experiencing this on?
The help above is specifically for WinXP, it *may* be applicable to Vista also but will certainly not apply for a Win7 box because the usb driver stack is totally different there.
You'll have to help me out by giving step by step instructions of what your clicking and what your seeing at the time to pinpoint your problem and please be very specific with the wording of any errors your seeing.
Reply with something like;
1- click start> settings > control panel > system.
2 - open device manager tab.
George
Hi George - Thank you for taking the time to try to help me. I have an HP that is running on Vista Home.
I have tried to add the video camera several ways. One way is to open Movie Maker and add video camera. I also just hook the video camera up to the computer. I've tried a USB cord and HP told me I needed an IEEE 1394 cord, but that made no difference. I've tried going through the control panel to cameras and adding a camera. No matter how I try, it always does the same thing:
1) I plug in the USB cord. I instantly get this message: USB Device Not Recognized.
2) Control Panel; Scanners & Cameras; Add Device
3) I am sent to the Welcome to the Scanner and Camera Installation Wizard
4) Next; I have the box asking me if I want to select the manufacturer from the list (only my old printer is on the list) or to select that I have the manufacturer's disk
5) Have Disk
6) Message says to the Insert manufactures installation disk, which I do. It asks me to copy manufacture's files from:
7) I hit browse and change drive to E (since that is my disk drive).
8) A list of 6 files come up. Acrobat Reader, DV Studio3, USBDriver, ArcSoft, G726, AUTORUN
9) The acrobat, dv studio, arc soft all upload correctly. When I hit the USB Driver, it takes me to another screen that says DRIVERS. At this point, the file name gets automatically filled in as "AUTORUN.INF" When I click "OPEN" I get AUTORUN.INF File not found. Check the file name and try again.
note: It used to be that when I hooked up the camera to the computer, It would automatically detect it and try to connect with it. It was then that I got the error above about "A Service Installation section in this INF is invalid." Now, it doesn't even let me get that far.
I hope I was descriptive enough..thanks so much for trying to help me!!
Patti
I had the same issue with ASUS Transformer Prime TF201 connecting to WinXPSP2. Solution worked immediately. Thanks to original poster.
confirmed fixed issue with samsung vibrant! thank you
Hi !
I've got a Samsung Galaxy S2 SGH i777. I've been trying to connect it to my laptop ( now xp sp3 ) for a few weeks now.
I've tried almost everything :
-updated sp2 to sp3
-uninstall and reinstall drivers manually
-tried suggestions from android and xp forums : tried every connection mode, every usb port, code error 28 suggestions, .Net framework update , updated windows media player "mode", and some others ... even trying this Microsoft User Mode Driver Framework.
But no success. I've always had this annoying " A service installation section in this INF is invalid " message.
Until yesterday when I found this site and followed divadrummer 5 steps :
fixya.com/support/t221754-service_installation_section_in_inf
( as a knew member I cannot post outside links for a while - so you need to supplement the above line with the usual "stuff" like "www"
I've found the "inf" file in the windows hidden system.
Hope I could help .
Thank you very much!
Galaxy SII - MTP INF Issues
This is the EXACT issue I've been having. I'm thrilled to see it on XDA since I know there's so many competent people out there just brimming with eagerness to help me figure this out. (Or at least you're borderline willing)
Device: Samsung Galaxy SII Sprint SPH-D710 (i think)
OS: ICS
Computer: Dell Latitude d610
OS: XP SP3
As you know I connect my phone to the computer, it recognizes new hardware and attempts to install it. The only way to get the computer to recognize the phone in My Computer is by connecting as a digital camera and even then the VAST majority of my files are unavailable.
1. I installed the link provided by the original poster.
2. I uninstalled my phone by the device manager and in fact by removing the samsung phone drivers that I had earlier installed.
3. I then plugged my phone back into the computer.
4. I installed the Samsung drivers again
5. I allowed the "found new hardware to run its course.
6. I receive the attached screen shot with the error stating "An error occurred during the installation of your device. The required section was not found in the INF.
I have tried to follow the instructions above and I think the User Mode stuff sounds promising.
Next I attempted another fix at the link below:
fixya.com/support/t221754-service_installation_section_in_inf
The link had the following instructions: (Thanks Divadrummer)
"If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":
1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"
I can't believe the generic players have such crappy support when so many people have this problem! I think the Windows file problem might be caused by "compressing old files" when you do a disk cleanup."
After doing as advised I found no wpdmtp.inf file. SO... I did what any amateur computer guy would do. I googled the file and downloaded it directly. I placed in in my INF directory and then tried to do step 5. I still experience the same error.
Suggestions and inquiries are welcome and encouraged.
Thank you in advance.
thanks
bstdnator said:
Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Click to expand...
Click to collapse
I wasted an entire day scouring for a solution and yours was it!! I owe you alot!! I registered just to thank YOU!!:good:
I had XP w/ Gnex JB 4.1.1 and all I was doing was hitting walls. I tried more crap than you can imagine! Installed every driver scheme ever mentioned, installed WMP11, Installed SDK Manager.................
What a freakin' nightmare.:crying: And then, your suggestion with the MS framework. Worked instantly!! THANKS A MILLION!!
All day I screwed with this when I had not a second to waste on something like this. Why oh Why do I dig my heels in!!?? At least it worked!!
Absolute legend!
I've spent 3 days mucking around trying to connect my Galaxy S3 to connect to my Windows XP pc to no avail. 5 phonecalls to Samsung which did nothing. Read your post installed the driver you linked to and bam it's working.
Thank you Thank you Thank you. You have saved my sanity!
bstdnator said:
Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Click to expand...
Click to collapse
this was an awesome cure. Helped me install my new Motorola Electrify M XT901. Keep up the good work!
I experienced same problem. but whe n updating new UMDF it says " an equivalent or newer version of UMDF is already installed on this system".
I tried to uninstall this old UMDF but I can't find it in the directory.
Please I need help.
not working for my xp system
and s3
Work on my htc one s Thx Bro :good:
Hi,
I have an unbranded HTC 7 Mozart T8696 Device running NoDo 7392.
It was chevron unlocked before I upgraded to NoDo and I was able to install apps aferwards. Currently sideloaded apps still work, so I assume the chevron unlock is still active. After about one month I wanted to sideload another app, but I always get an error telling me the device is not connected to the PC (I tried XAP Deploy and "Windows Phone Device Manager" even though Zune is running and showing the device as connected.
Any Ideas what might be wrong? I already tried uninstalling .net framework 4 and windows phone developer tools and re-installing, but it still shows "device not connected"
try this ... go to C\windows\system32\drivers\etc , open the file named "hosts" with notepad and delete any lines that say windowsphonedevelopement...
Hi,
thanks for your feedback. my hosts file is empty, still not working.
I am still using Zune 4.7 should I update to 4.8?
i had this same problem with my hd7 before and it worked after deleting that ... thats weird , yea 4.8 is now officially released u should update ..hopefully it will solve ur problem
still no luck, even with Zune 4.8
check this out ...
http://phone7.wordpress.com/2010/12/01/wp7-deployment-error-codes-explained/
http://msdn.microsoft.com/en-us/library/gg588381(v=vs.92).aspx
thanks, but this just doesn't help me
Failed to connect to the device. Ensure that the device is completely booted and is connected to the PC.
This can be caused by several reasons, including if the device is off. If the device is already connected, sometimes disconnecting and then reconnecting the device may fix the problem. Rebooting the device may also fix this problem.
This is what i tried multiple times. Rebooting the PC, rebooting the phone, re-installing .NET Framework 4, re-installing WP7 developer tools... all to no avail...
did u make sure the phones sync relationship with zune is not guest
Yes, I made sure it is. Nothing has changed on my PC really, except i switched routers. I am not sure what's happened...
hmmm maybe u can try going into device manager and uninstalling then reinstalling the phone drivers
I also went along and tried that. Still no luck.
EDIT: to clarify, I selected to uninstall the device and delete the driver files along with it. When I connected the phone it was re-installing the drivers.
tbh, i give up now. It's probably my phone and I can't be bothered to start from scratch again.
sorry i couldnt help u fix the problem
Instead of zune. Try using wpconnect.exe instead.
Thats all I use and its alot quicker that opening up zune and everything.
If you have Developer Tools 7.0 and the January Update wpconnect can be found here
C:\program files\microsoft sdk's\windows phone\v7.0\tools\wpconnect\
Restart your computer then connect your phone via usb wait for computer to recognize the phone. Then run wpconnect.exe... Dont run zune at all.
Hello,
thanks for your feedback, but wpconnect is giving me the same error as all deployment apps:
Failed to connect to the device.
It suggests i open zune and close it again. Zune itself recognises my phone and is able to sync data to it. WPconnect and deployment apps keep on telling me the phone is not connected...
*Bump* Anyone else have this problem?
could it be a pc registry problem ?
*bump* Still can't sideload
Hello !
Actually I've got the same problem.
Reparing .NET does nothing.
I've tried many things, as uninstalling programs that could interact on USB (VM Ware Workstation, Oracle VirtualBox, Kaspersky Internet Security 2012 and so on).
None of the XAP Deploy application works... And ChevronUnlocker is concerned to.
I don't know what to do.
Here I am too...same problem with my gf's optimus 7, no deplyment tool can connect to device, error 0x89731812, Zune works flawlessly.
Did you guys find the problem after warranty repair?
So, I seem to be running into this problem every 4 weeks... I am starting to hate this, I can never fix the issue aside from hard resetting my phone with a new ROM...
Anyone found a solution to this problem yet? I am currently on DFT v2 and I can't deploy xaps via PC. I can still deploy with the built in XAP deployer, but I have 2 xaps that I can't deploy using this method...
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
do you have a download manager?
It's possibly the download didn't complete properly or is corrupt in some way. I would download again using a download manager (downthemall) is a popular firefox add-on
Failing that try obtaining the installer from a different site, and/or possibly try a different version
Edit: windows XP x64 is a pretty bad version of windows to be on (its not really 64bit) I would suggest upgrading your operating system at some stage
gfunkzero said:
do you have a download manager?
It's possibly the download didn't complete properly or is corrupt in some way. I would download again using a download manager (downthemall) is a popular firefox add-on
Failing that try obtaining the installer from a different site, and/or possibly try a different version
Edit: windows XP x64 is a pretty bad version of windows to be on (its not really 64bit) I would suggest upgrading your operating system at some stage
Click to expand...
Click to collapse
I just installed downthemall and downloaded Kies again, but the same thing happened. The installer won't open.
I've already tried downloading the installer from a different site but the same thing happened.
I have no idea what's the issue here.
Yeah I was planning to update it to windows 7 but I don't know when, I don't like much the way it looks
There are a lot of program compatibility issues with windows xp 64, I would say install on any other machine and it will work
just because its 63 1/2 bit doesnt mean you needs another computer, as i have win xp (almost) (64BiT) as well and ,win 7 on my laptop and regular win xp 32.5 bit and none WORK WITH KIES! ITS SAMSUNG JUST FACE THE TRUTH AND DONT WASTE YOUR MONEY ON A NEW OS JUST TO BE VERY VERY DISAPPOINTED, if their are any compatibility issues they are due to programs not being "MADE" compatible with it. besides i would rather be the one compatible with my computer then my apps
gfunkzero said:
There are a lot of program compatibility issues with windows xp 64, I would say install on any other machine and it will work
Click to expand...
Click to collapse
I also have the same problem. Windows 7, x64.
Has anyone found a solution?
Sorry for bringing this thread back to life, but I have a similar problem with KIES, only mine says that my pc is not connected to the internet!!!! OF course it doesn't take into account that I'm posting this as we speak.... Of all the problems an installation could face, internet connection is the one that messes with it?!
Does anyone have a solution?
i tried some months ago to install kies drivers and in my win7 64bit i don't have any problems
but i tried kies programs only first time, then i deleted it.
some days ago i get cyanogenmod to delete jellymod that have a lot of problems, also via usb ( i can't get files to my computer that appear a pop up of windows that says my devices is going off... too strange
anyway i nned to try now with cyano, if i have the same pop up, i guess is a usb cable, or another problem that i need to find and resolve...
Maika7 said:
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
Click to expand...
Click to collapse
try to run the program in capability mode start menu, programs right click and run capability mode
Hey, and you checked the kies is compatible with windows xp 64 bit? With Windows 7 is definitely the xp but it is better to check.
Maika7 said:
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
Click to expand...
Click to collapse
I know that is a old post but for information, you could found drivers for xp 64 here without install kies ...
1. Download this files : .h.t.t.p.://drivers.softpedia.com/dyn-postdownload.php/09b2d4250aff0de1122d5694682c3b08/550736e3/179b5/4/1
2. Unzip it on destop for exemple.
3. run "Setup.exe" in the forlder "USB drivers"
4. enjoys, it works for me with a samsung S5830 ..
Hi all guys I need some help because i'm working on that since half an hour and I cant solve it.
I bought a new pc with windows 8.1x64 as operating system. I plug my TF300T and it don't recognize it. In the device tree it is marked with a yellow triangle and when i try to update the drivers manually installing them from the directory where I store the .inf (which work perfectly under windows 7x64) it returns me an error message saying that the .inf file is written for a win95 or newer operating system.
can you help me to fix this?
I already tried out the method illustrated in TF300T troubleshoot thread here on XDA where they suggest to disable the driver signature enforcement
Xipe_Totec said:
Hi all guys I need some help because i'm working on that since half an hour and I cant solve it.
I bought a new pc with windows 8.1x64 as operating system. I plug my TF300T and it don't recognize it. In the device tree it is marked with a yellow triangle and when i try to update the drivers manually installing them from the directory where I store the .inf (which work perfectly under windows 7x64) it returns me an error message saying that the .inf file is written for a win95 or newer operating system.
can you help me to fix this?
I already tried out the method illustrated in TF300T troubleshoot thread here on XDA where they suggest to disable the driver signature enforcement
Click to expand...
Click to collapse
Try these drivers here that I used for windows 8
http://www.androidfilehost.com/?fid=23329332407571009
Thank you man.
I solved. Appareantly you can't install ANY android drivers on windows 8.1 N. You MUST HAVE windows media player installed on the system. Some dll dipendency i think. The usual stupid microsoft things.