A hairy situation - Eee Pad Transformer Q&A, Help & Troubleshooting

Not long took delivery of my nice new TF 101 (I think that's the model), everything's going swimmingly and very pleased with my new toy, until. I happened to notice what appears to be a small hair/glue strand hanging down from the top left corner of the screen. Its about 3mm in from the top and the same down the side so in the very corner and about the same in length, it even dissapears if I hold the screen upside down and give it a tap, but shows up again soon after righting. Question is can I get it out or is it a major to get at?. Someone must have had this sucker open at some point. Any ideas are good ideas, cheers guys.
Sent from my GT-I9100 using Tapatalk

Google for one of the many Asus Transformer "Tear-downs" for instructions on taking it apart... but its pretty easy. There are only two small screws near the charging port that hold the bezel to the internals. Compressed air should do the rest.

Cheers just need to pluck up some courage now.
Sent from my GT-I9100 using Tapatalk

Odd, I have the same problem in the same spot...

Must be a production thing, its not a problem if I am honest. I am just a little particular. Let me know if you take the plunge and do anything about it. Would love to know how you got on, like wise I will do the same if I do.
Sent from my GT-I9100 using Tapatalk

couldn't you just chop it off with some scissors?

Lol yeah i figure so, only its stuck behindthe glass.
Sent from my Transformer TF101 using Tapatalk

stigslim said:
Must be a production thing, its not a problem if I am honest. I am just a little particular. Let me know if you take the plunge and do anything about it. Would love to know how you got on, like wise I will do the same if I do.
Sent from my GT-I9100 using Tapatalk
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I'm not touching it, sending mine in for screen problems soon and hopefully if they replace the LCD it will go away, if not I'll open it up - I just don't want to void my warranty before I get the screen replaced.

What screen probs have you noticed?.
Sent from my GT-I9100 using Tapatalk

Hey dude, have you sorted this out? I'll see if I can 'string up a fix for it

stigslim said:
What screen probs have you noticed?.
Sent from my GT-I9100 using Tapatalk
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I dropped it and there's little blotches of backlight bleeding in part of the screen, the panel isn't cracked or anything, but since there was some slight backlight bleeding when I purchased it anyway, I'm going to send it in for a replacement.

Related

[Q] Screen issue? Defective?

Hi all,
So I just got my Transformer this evening and am hoping and praying for no issues.
I am wondering about something when I turn on the unit however already... I cannot tell if this is normal or not.
On the lower part of the welcome screen about maybe a 1/4 way up from the bottom there seems to be a faint light bar/line that goes across from one side to the other in this area.
I cannot tell if this is part of the welcome screen or if this is a flaw. Everything as far as leaks goes and such looks great from all sides but this concerns me. If it's part of the welcome design screen then great! If not I think I obviously have a problem with the screen. I hope this is not the case.
I have attached the best image I could take with crap camera showing the line. I apologize for it not being the best quality.
If anyone can assist I'd truly appreciate it. I don't want to test it on other screens as I wanted to let my Transformer charge completely before getting into it as it states. What is a good amount of time to let it charge to get the most out of my battery?
Thanks again for all help offered.
-tweeker
You can't get a clear idea about light bleed with a background like that. Download a black image from the web and open it from the gallery app, that will give you an almost black screen. Light leak is most noticeable on a black screen with brightness set to max.
PhoenixFx said:
You can't get a clear idea about light bleed with a background like that. Download a black image from the web and open it from the gallery app, that will give you an almost black screen. Light leak is most noticeable on a black screen with brightness set to max.
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What about the streak of light that is going through the Android character is what I am referring to?
It's definitely not extremely blatant on this photo but you can certainly see it.
tweeker404 said:
What about the streak of light that is going through the Android character is what I am referring to?
It's definitely not extremely blatant on this photo but you can certainly see it.
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That's the background ... if there is a problem it will most likely be at the most extreme edges, it almost looks like there might be some on the bottom but that could be camera angle.
You already opened the box and took off the plastic, going past the welcome screen isn'tgoing to affect return policy or anything. Even if it did you can do a full wipe and be back to that screen in minutes.
Sent from my Transformer TF101 using XDA Premium App
degeneration said:
That's the background ... if there is a problem it will most likely be at the most extreme edges, it almost looks like there might be some on the bottom but that could be camera angle.
You already opened the box and took off the plastic, going past the welcome screen isn'tgoing to affect return policy or anything. Even if it did you can do a full wipe and be back to that screen in minutes.
Sent from my Transformer TF101 using XDA Premium App
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Great thanks a lot! Yes you are right there is some at the bottom.
What you see is correct... Are there ones out there that do not have this bleeding at the bottom?
Thanks.
tweeker404 said:
Great thanks a lot! Yes you are right there is some at the bottom.
What you see is correct... Are there ones out there that do not have this bleeding at the bottom?
Thanks.
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Tough question. Probably? I think all have it to some degree, but like my new one I have to put a blanket over my head, turn the screen all black, and turn the brightness all the way up to notice it. If you don't notice it or it doesn't bother you it is just an aesthetic problem that shouldn't ever get worse (or better). If it does and you can exchange it I would recommend doing that instead of sending it to Asus. There are plenty of horror stories about people sending it for repair.
However I would wait until you only have a week left to send it back to see if you forget about it. Some people have gone through nearly a dozen returns looking for a perfect one. I mean we deserve to get one without flaws, but sadly these screens are so prone to bleed that it seems to make some people just give up on tablets...
Sent from my Transformer TF101 using XDA Premium App
degeneration said:
Tough question. Probably? I think all have it to some degree, but like my new one I have to put a blanket over my head, turn the screen all black, and turn the brightness all the way up to notice it. If you don't notice it or it doesn't bother you it is just an aesthetic problem that shouldn't ever get worse (or better). If it does and you can exchange it I would recommend doing that instead of sending it to Asus. There are plenty of horror stories about people sending it for repair.
However I would wait until you only have a week left to send it back to see if you forget about it. Some people have gone through nearly a dozen returns looking for a perfect one. I mean we deserve to get one without flaws, but sadly these screens are so prone to bleed that it seems to make some people just give up on tablets...
Sent from my Transformer TF101 using XDA Premium App
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Click to collapse
Yeah I can understand that. That is a great answer.
I noticed there is also noticable bleed on the left side as well near the bottom as well as the bleed noticed on the bottom all closer to the center and left.
Probably want to try out another one with there being more than just a little at the bottom. What do you think degen?
Thanks for your response.
tweeker404 said:
Yeah I can understand that. That is a great answer.
I noticed there is also noticable bleed on the left side as well near the bottom as well as the bleed noticed on the bottom all closer to the center and left.
Probably want to try out another one with there being more than just a little at the bottom. What do you think degen?
Thanks for your response.
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Click to collapse
Like I mentioned I am on my second one, although I also had a blotch in the middle of my screen. If it bothers you now there's a good chance it always will. Sadly it's a roll of the dice. However having got mine from Amazon I figured I would rather return it then just regret it. Lightbleed SHOULDN'T exist but sadly you may have to settle with it to some degree but not a lot of it. If it bugs you while warching movies, playing games, or web browsing I would try exhanging it. Make sure to try it at night if you aren't sure. That's when it will be the most noticeable.
Sent from my Transformer TF101 using XDA Premium App
degeneration said:
Like I mentioned I am on my second one, although I also had a blotch in the middle of my screen. If it bothers you now there's a good chance it always will. Sadly it's a roll of the dice. However having got mine from Amazon I figured I would rather return it then just regret it. Lightbleed SHOULDN'T exist but sadly you may have to settle with it to some degree but not a lot of it. If it bugs you while warching movies, playing games, or web browsing I would try exhanging it. Make sure to try it at night if you aren't sure. That's when it will be the most noticeable.
Sent from my Transformer TF101 using XDA Premium App
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Thanks a lot Degen. I appreciate your help.

Soft Spot under left speaker?

Hey all.
Just picked up my Galaxy Note 10.1 today and am loving it. Only complaint is a... soft spot near the left speaker that clicks at the lightest touch... anyone else notice that? I don't think its anything to worry about at the moment but I am still curious.
Thanks!
Miles
Sent from my GT-N8013 using xda premium
MilesAeon said:
Hey all.
Just picked up my Galaxy Note 10.1 today and am loving it. Only complaint is a... soft spot near the left speaker that clicks at the lightest touch... anyone else notice that? I don't think its anything to worry about at the moment but I am still curious.
Thanks!
Miles
Sent from my GT-N8013 using xda premium
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Click to collapse
Mine doesn't seem to have that, feels solid all the way around it.
MilesAeon said:
Hey all.
Just picked up my Galaxy Note 10.1 today and am loving it. Only complaint is a... soft spot near the left speaker that clicks at the lightest touch... anyone else notice that? I don't think its anything to worry about at the moment but I am still curious.
Thanks!
Miles
Sent from my GT-N8013 using xda premium
Click to expand...
Click to collapse
Some unit's seem to have some gluing issues and light bleed. Watch a movie in a dark room letterbox and make sure you aren't getting light leakage from the edges onto the screen. A tiny bit is normal but should not be much.
Sent from my awesome Note 10.1
So I just exchanged the tablet with the soft spot... but I think this one might have a bad speaker... when I "click" on something for the first time in awhile (about 5 seconds) there is a "snap" in the droplet sound or any sound for the first time... after the first tone the sounds go back to normal until another few seconds of rest. I think this is more of an issue than anything else so far.... how sad. Another trip to BestBuy....
Sent from my GT-N8013 using xda premium
Sorry, I'm not very understanding of

Should I exchange?

Got my Infinity 2 days ago and just noticed a dark blemish in the side of the tablet. It can't be from my palms because I've only used it briefly. Looks like the grey finish is wearing off or the spot was missed when it was sprayed with paint. Other than that, build is excellent. No loose screen, no cracking sound, no dead pixels and minimal light bleed. I don't know if this will progressively get worse with time. Would you guys exchange it or just live with it?
Sent from my GT-I9100 using xda premium
Don't put up with that...
Get rid of it.
Is Asus getting lazy or what?
Yea, that's my take as well. Every tablet i got from them had qc issues.
Sent from my GT-I9100 using xda premium
Just got mine from Amazon today, it has 1 dead pixel, or maybe a tiny speck of dust. It it worth returning for just 1 dead one? Are dead pixels something that can multiply and get worse down the road?
Depending on the cause of the dead pixel, they tend not to spread. Even one would annoy me though. Most TV companies won't take it back over 1 pixel. I have an LCD TV that they wouldn't return because "it's not enough" lol. Is yours in an annoying spot?
It's not in too bad of a spot, towards the upper right corner. I did read through the SquareTrade warranty (haven't bought that yet) and theirs specifies at least 3 dead pixels for return, so maybe that's kind of a standard...
I did just find this video - http://www.youtube.com/watch?v=UnDXpCXPjZ0 so I'll try that "fix" tomorrow
OP apply some CLR to that blemish and you should be good to go.
Honestly, if this is the only problem with your tablet, I wouldn't return it. Seriously, lots of people have reported issues with screen sensitivity, clicking noises on the corner or over the speaker when they press on the glass, issues with the docking station and so on. If all you have is a blemish, live with it. It's on the side of the tablet anyway, it's not going to be seen while you're using it and it most certainly is not causing performance issues. Plus, what if you exchange it and get a unit with one or more of the above problems but no blemish? Is it worth the risk?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Thats OK said:
Don't put up with that...
Get rid of it.
Is Asus getting lazy or what?
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I can never tell if you're being sarcastic.
free exchange under warranty with asus but they are gonna take 10 days round trip.
Sent from my SGH-T999 using xda app-developers app
use this!!
Alitheia said:
Depending on the cause of the dead pixel, they tend not to spread. Even one would annoy me though. Most TV companies won't take it back over 1 pixel. I have an LCD TV that they wouldn't return because "it's not enough" lol. Is yours in an annoying spot?
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Click to collapse
IMO, at $500 even 1 dead pixel is too many. And, as far as TVs, one pixel won't be seen from a typical viewing distance. A tab, OTOH, is only a couple feet from your eyes...
mywingtophone said:
use this!!
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Funny...
I really need one of those
The wheel flew off mine last week and hit me in the head.
Sorry for deflecting...won't do it again.
Thanks for the replies guys. Went and got myself some CLR and a buffer today. I'll keep you posted on the progress!
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

An ant crawled inside my Note LCD screen

I really have no idea how the hell it got inside...left it in my bedroom came back and saw it crawling. i assumed it was on the outside of my screen, but it was really inside :\ how the hell did it get in there? Its so disturbing...
I hope for your sake he manages to crawl out again and doesn't die there.
Speaker grille maybe?
he's already dead...sigh
yo blud7...im a Trini too! noticed your bmobile avatar
Avantiel said:
I really have no idea how the hell it got inside...left it in my bedroom came back and saw it crawling. i assumed it was on the outside of my screen, but it was really inside :\ how the hell did it get in there? Its so disturbing...
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Click to collapse
That's messed up... you should try low pressure blower.... btw this is mbetty.. have been that happen before and that solution worked a few times... different devices tho
Wow that's very disturbing. Hope you find a solution and now I have to stop leaving my note on the floor and onto a table or something.
Sent from my GT-N8013 using Tapatalk 2
There must be a hole between lcd screen which let an ant to go under it. Im sure that hole will cause some dirt to go inside as well which later can create something like a dust cloud inside. Those are common issue with htc device. Htc sensation exactly..but i never heard its happen to sammy product before..keep crossing finger..this is something to worry about
Sent from my GT-N8000 using xda app-developers app
Lol sorry it's kind of funny, but I do empathise for you. Had read a thread in the past with the exact same issue on a tablet. I wonder if warranty will cover ants
Sent from my GT-I9300 using Xparent Cyan Tapatalk 2
Buggy tablet
mano42 said:
Buggy tablet
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It's a feature, not a bug.
Sent from my GT-I9300 using Xparent Cyan Tapatalk 2
Warranty covered
Have you been to the store to see if it is under warranty? And what they told you?
Supposedly the screen should be sealed. I think! Or not!
Just contact Samsung and ask them what you should do. Obviously this should not be possible.
Sent from my GT-N8013 using Tapatalk 2
I'll attempt blowing some can air into the speaker grill. If that fails ill contact Samsung cuz I bought this from amazon.
if it's still eligible to return, send it back to amazon and just say that it wasn't working properly and you'll get a replacement in a day or so.
ask me how i know....lol.
mgunthi said:
Have you been to the store to see if it is under warranty? And what they told you?
Supposedly the screen should be sealed. I think! Or not!
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Click to collapse
Could have got in the micro sd slot and crawled around. I worked in the field years ago for a cable company, a lady called in and said her cable box LED display was cutting off numbers so 8's looked like 3's and so on. I went to here house and noticed about 20 roaches inside her box!
rand33099 said:
Could have got in the micro sd slot and crawled around. I worked in the field years ago for a cable company, a lady called in and said her cable box LED display was cutting off numbers so 8's looked like 3's and so on. I went to here house and noticed about 20 roaches inside her box!
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Click to collapse
Wow that's bad. I would not want to touch anything in that house. Would have to disinfect like the biochemist do.
Hold a vacuum cleaner hose up to wherever you think he got in and maybe it will suck him out?
the memory card slot has always been covered...and i honestly cant see him crawling in through the speaker grill. its way too tiny
Maybe the charging port? Either way tablets are not air tight, and the ant got in.
Pretty sure Amazon can work with you as well, I have always had good customer service experiences with them.
Makes me feel better I paid for the best buy replacement plan

Small white spot on screen?

Hey everyone, today I noticed a small white spot on my screen as I was using Google now. It doesn't just appear on light backgrounds, its always there, but more noticeable on light wallpapers.
I need to know if I would be covered by warranty and if they would replace it with this issue, or if there is a fix, that would be great. A picture is attached.
Thanks to anyone that can help and if you have questions just ask me.
Sent from my Nexus S using Tapatalk 4
My sister's tablet did that when she accidentally shut it in the car door (didnt break GTab 2 7) but it did leave a mark similar to that.
theatomizer90 said:
My sister's tablet did that when she accidentally shut it in the car door (didnt break GTab 2 7) but it did leave a mark similar to that.
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Click to collapse
Would they replace it? I have ocd and this is making my very agitated when I use my tablet.
My brother says they won't even see it and then they'll laugh at me.
Sent from my Nexus S using Tapatalk 4
I do have the warranty card that says its covered for 24 months, but I haven't filled it in, will this effect me? I got or in Argos for Christmas.
Sent from my Nexus S using Tapatalk 4
TechMitchell said:
I do have the warranty card that says its covered for 24 months, but I haven't filled it in, will this effect me? I got or in Argos for Christmas.
Sent from my Nexus S using Tapatalk 4
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No, a lack of a filled in warranty card shouldn't affect anything. Take it to Argos or send it to Samsung for repair. They will not charge you providing you didn't cause it. I've heard good things about Samsung's support.
mr.fast said:
No, a lack of a filled in warranty card shouldn't affect anything. Take it to Argos or send it to Samsung for repair. They will not charge you providing you didn't cause it. I've heard good things about Samsung's support.
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Thanks, I definitely didn't casuse it as I have never droppednit and it has a screen protector and a zenus case on, great advice
Sent from my GT-N8010 using Tapatalk HD
TechMitchell said:
Thanks, I definitely didn't casuse it as I have never droppednit and it has a screen protector and a zenus case on, great advice
Sent from my GT-N8010 using Tapatalk HD
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No problem.
Did the issue get resolved?
mr.fast said:
No problem.
Did the issue get resolved?
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I haven't taken it back yet as my parents don't think it's a big issue. I'm being persistent though, maybe by the time the new generation is out they'll realise how irritating it is to someone with OCD.
Sent from my GT-N8000 using Tapatalk HD
TechMitchell said:
I haven't taken it back yet as my parents don't think it's a big issue. I'm being persistent though, maybe by the time the new generation is out they'll realise how irritating it is to someone with OCD.
Sent from my GT-N8000 using Tapatalk HD
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Click to collapse
If it was mine I'd struggle too.
Not too sure if Samsung would fix it for you, it does seem minor. I would be affected too. I'm quite sure that whenever you turn the screen on, your eyes automatically goes to that spot.
Have you tried cleaning the screen? The spot could be there because it was rubbed too much. You can try zippo lighter fluid to clean it the whole screen. Avoid the non-glass areas though. Take it to Samsung if it doesn't work.
If Samsung refuses to fix it... I would try a screen protector.
Nikorasu said:
Not too sure if Samsung would fix it for you, it does seem minor. I would be affected too. I'm quite sure that whenever you turn the screen on, your eyes automatically goes to that spot.
Have you tried cleaning the screen? The spot could be there because it was rubbed too much. You can try zippo lighter fluid to clean it the whole screen. Avoid the non-glass areas though. Take it to Samsung if it doesn't work.
If Samsung refuses to fix it... I would try a screen protector.
Click to expand...
Click to collapse
You can move the "dot" around on the screen (different locations). On my watch it comes and goes. I think it may have something to do with the fitness app. It is certainly no defect on the screen.

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