Database Info

Keep Losing Bluetooth Pairings

Anyone else seeing some odd behavior with bluetooth pairings? I keep on having to re-pair with my laptop (Win 7 64x) and my car (Audi S4). Complete pain.

I use it with my computer (Win 7 32-bit) and my Motorola bluetooth headset, no problems since I first paired each (sometime in July).

I have the same issue at times....quite frustrating and I have found no way to stop it from happening....

Yep. I get this too. My only fix has been to turn off my plantronics earpiece and when turned back on it connects.
Sent from my SAMSUNG-SGH-I897 using XDA App

It used to work fine for me with stock build. Now on JH3 I have the issue...

TheSopranos16 said:
It used to work fine for me with stock build. Now on JH3 I have the issue...
Click to expand...
Click to collapse
I am JH3 as well, FWIW. Dunno if JF6 gave me the same problem. I now have 3 of the same device in my Win7 BT folder. I also remember seeing the BT settings reverting to old ones.

Problem I keep on having is that the media profile, or A2DP, setting won't enable when I turn on my stereo bluetooth headset. It'll sometimes reestablish the media profile if I keep on turning off and on the bluetooth setting on the phone and headset, but most of the time I just end up having to re-pair my it. Would be awesome to know if anyone knew how to fix this.
Sent from my SAMSUNG-SGH-I897 using XDA App

ianwood said:
I am JH3 as well, FWIW. Dunno if JF6 gave me the same problem. I now have 3 of the same device in my Win7 BT folder. I also remember seeing the BT settings reverting to old ones.
Click to expand...
Click to collapse
I suppose I should just throw in there...I never had the problem with JF6. I'm running JH7 now and still have not experienced it, will report if I notice anything.

More Info
While I don't have a solution, I have researched this problem a bit.
In my experience the problem happens when I disable the phone capability of a device.
For instance, I have a pair of stereo bluetooth headphones that I can make calls with, as well as listen to music and other audio.
If I edit the profile and disable the phone function, the whole device disappears from my phone if I reboot it. If I leave the phone option enabled, it does not disappear.
Disabling the media option does not appear to have any affect as long as the phone option remains active.

My rom is stock.
The pairings don't disappear, but my motorrokr s9-hd disconnects and I have to restart the player and then press the headsets connect button. Just hitting the connect button only activates the display, but doesn't start the player. The way the headset connects just isn't right.
There are things like the headset disconnects and the browser crashing, that sometimes don't happen for days and then will happen repeatedly in minutes.
I do hope that froyo fixes some of these problems...

I have some similar problems. I have a Spracht AURA Mobile BT Speakerphone in my car and I don't use it that often but when I turn it on it doesn't seem to keep the pairing every time. It worked fine with my TouchPro on WinMo.
Another strange thing is that when it is working and I turn off the BT on the phone then come back in the car and turn it on again and it pairs, it immediately starts redialing the last number I called. VERY annoying. Fortunately I've caught it every time but I don't know why it would do that.

[Q] Nexus S bluetooth problems

Hey guys
Strange issue here. I paired my phone with my car through Bluetooth to make and receive calls using the car audio system. It works well.
However, if I fire Google Navigation, I can't here the spoken instructions through either the phone speaker or the car speakers.
I was not expecting navigation audio to be routed through Bluetooth audio, but I did expect the navigation instructions to come out of the phone speaker, as it does on the nexus one or the vibrant both running Android 2.2.
Is anybody else having this issue?
Thanks
Sent from my Nexus S using XDA App

bluetooth wont turn on
It just flashes the icon and does not turn on. From in settings same. Any ideas?

vapor311 said:
It just flashes the icon and does not turn on. From in settings same. Any ideas?
Click to expand...
Click to collapse
did you flash a new kernel or anything because the kernel in the dev thread is known to break bluetooth
if it does this stock out of the box try doing a system restore and then take it back if its still acting up because bluetooth should turn on

yea i used the pkg one that had SU etc on it. Suppose Ill have to flash back to stock arg.

just so peeps know with the bt issue flashing this fixed
http://forum.xda-developers.com/showthread.php?t=882333

Anyone?
Sent from my Nexus S using XDA App

Locking up slash rebooting while streaming bluetooth audio
Anyone else experiencing any sort of lockups rebooting streaming bluetooth audio. It seems like I can only get about 10 to 15 minutes streaming audio before the phone becomes completely unresponsive won't power on or anything
Sent from my Nexus S using XDA App

You should be thankful...I can't get more then 10 sec without it being cut off and play again...for...10 sec

what rom?
I had same issue once...i on CM7

Bluetooth doesn't stream audio to car - what's your experience
I've got a Ford Edge with the new Ford MyTouch/Sync system.
The Nexus S connects to the Bluetooth just fine; makes and receives calls perfectly. It will also connect to the Bluetooth Audio Stream for music playback, but won't play the audio over the car's speakers. Also, sometimes it connects, holds the connection for just a few seconds and then disconnects. My SGS and Nexus One work as expected, as does the iPhone, so it doesn't appear to be an issue with the car.
Seems like a bug in the NS to me.
I'm curious if others are streaming audio/music to their auto's BT system without issues?
It would be especially nice to know what anyone else with a new Ford/Lincoln is experiencing, but I'd also like to compile a list of what cars work and what don't.
I'm going to have to find some other BT device that I can test the stream on to see if my phone works with it or not. Maybe my Nexus One dock? I've never used that to stream audio even with the Nexus One.
In terms of troubleshooting my problem, I've already rebooted the phone and the car, un-paired and re-paired the phone with the car.

I've got a Mazda RX8 R3 and the NS will pair with the in-built car BT but drops the connection after a few minutes. It then refuses to connect again unless I re-pair, then a few minutes later it drops and we're back to square one.
The car's in-built BT worked fine with my HTC Desire, Hero, iPhone 3G and Blackberry 9700 so I'm guessing the Nexus S has a Bluetooth issue.

Mine works fine on my aftermarket Sony receiver.

having issues with bluetooth audio too, stream keeps breaking every now and then. Any fixes?

I've only streamed to the car stereo and had no issues. The phone is only about 10cms away.
Haven't tried my BT headphones yet, maybe range is the issue.
*On original ROM.

Mujja said:
I've only streamed to the car stereo and had no issues. The phone is only about 10cms away.
Haven't tried my BT headphones yet, maybe range is the issue.
*On original ROM.
Click to expand...
Click to collapse
tried placing the phone right next the the BT reciever and same problem. Only tried this once, maybe I'll try rebooting the phone.

no problem here
using Bionix 1.2

You're lucky, I can't even get BT music streaming to work with my car. No other BT devices to check with besides my Nexus One dock, which has no speakers.
BT works great for the phone, though, to make and receive calls.

Problem with Bluetooth
I cant get to work bluetooth on Nexus S.
When i enable it and try to send something from SGS to Nexus S it says me "This tranfer was canceled by the user" (Nexus S)
SGS says "Remote device rejected your request"
When i try send something from Nexus S, but use not function Send, i use function Bluetooth - it says me "The application Bluetooth Share (process com.android.bluetooth) has stopped unexpectedly. Please try again"
I tried factory reset, wipe cache, tried flash any other roms, but got NOTHING helpt me. I have this problem on 2 phones (2xNS).
Can someone give me files of BlueTooth share? (com.android.bluetooth)

That's an interesting problem you have. Mine did the same thing transfering from my computer to my NS. I just tried it again when I read your post (to make completely sure what the error was) and it has automagically fixed its self.

Well, seems i need a file \system\app\bluetooth.apk

[Q] Help with a few issues

Love my infuse, but there are a few quirks that drive me up the friggin wall about it and I'm wondering if there are any quick/easy (or even not so quick/easy) fixes for them'
1. Wifi refuses to reconnect to a known network if I leave the range of the network and then come back. I know the phone has wifi issues that are detailed here, but I haven't seen that one specifically.
2. Bluetooth will not reconnect to a known device that it has been (and is still) paired with. Every time I want to use bluetooth audio in the car (via my sony head unit) I have to turn on bluetooth, go to settings, and then network/connection settings and find the head unit and click on it. It would be quicker/easier to use an aux cable at this point. Every other phone I've had would auto-connect.
3. Bluetooth audio quality. Sounds very tinny, no bass to it what-so-ever
Would appreciate any help

Some info would help... are you stock? If not, what are you running?

If I didn't turn on bluetooth before I started my truck, I had the same problem with the bt connection. I think the problem was with the stereo not looking again for the bt signal. If I turned off the stereo then turned it back on everything was fine. Hope that helps.
Edit: I have a sony unit also.

Oops, sorry I mean to include that I am on Infused 1.6
Had these issues even with the stock ROM though. Was thinking about trying a GB as some people seem to have better luck with the wifi but not sure about the BT.
Thanks for the tip fishjam, I'll try turning on BT before the stereo.

blackwrx02 said:
1. Wifi refuses to reconnect to a known network if I leave the range of the network and then come back. I know the phone has wifi issues that are detailed here, but I haven't seen that one specifically.
Click to expand...
Click to collapse
Same issue on stock. I created a tasker profile that flips the wifi on and off when wifi disconnects and it helps but doesn't cure it. I think part of the problem is that the phone "holds on" to connections that aren't really there. For instance according to tasker my wifi strength will be 1 but I won't actually be able to use it yet the phone insists it is still connected when you are at the fringe of wifi range. I may tinker more when I have time as I was looking at the tasker forums and you can parse out data from the info page. I may try to just have it connect/disconnect when the signal strength is 2 or less. My main issue is at work with multiple waps as I make my way through the facility.

Was able to get the bluetooth to reconnect to my head unit by leaving it on, or turning it on before starting the car as mentioned above. Thanks for that, much much better now. If only I could fix the damn wifi issues!

Does turning wifi off and back on solve the wifi issue?

blackwrx02 said:
Was able to get the bluetooth to reconnect to my head unit by leaving it on, or turning it on before starting the car as mentioned above. Thanks for that, much much better now. If only I could fix the damn wifi issues!
Click to expand...
Click to collapse
Check your settings for checking wifi my auto connects if I leave and come back but it won't untilled the interval has ended IE if the interval is every 10 minutes and you leave and come back in 8 it will really assign to your wifi in two minutes. If you have this option turned of you will have to manually reconnect ecerytime
Sent from my SGH-I997 using XDA App

Where is this? I must be totally overlooking it.
Sent from my SAMSUNG-SGH-I997 using XDA App

I'd like to know as well, I don't see that option

Solved: ICS Bluetooth Auto-connect issue for Phone profile

Solved - Finally following setup works for me
No ICS Roms worked for me, but following ROM is working perfectly. I have tried for a day and no issue. As soon as I start my car bluetooth connected and BOTH Phone and Media Profiles remain connected. Audio Track information displays perfectly!!
XDA Thread: http://forum.xda-developers.com/showthread.php?t=1621679
ROM: Skyrocket CM9 RC 2: cm-9.0.0-RC2-skyrocket.zip
Radio: Radio for AT&T and Rogers: Radio_RIL__I727UCLE2.zip
Bluetooth Device: Car Honda CRV 2012
Background:
1) I have two bluetooth devices that I use with my phone. Blueant Q2 bluetooth headset and Bluetooth enabled car audio system in Honda CRV (factory not after market)
Note: This works fine in all GB ROMS
Behavior
1) Bluetooth is different in GB and ICS. Go to Settings => Bluetooth and look at Paired Devices.
- In ICS you will see a Settings wheel next to Device Name. Click on that and you can see "Phone" and "Media" Profiles.
- GB does not have these profiles separate.
See attached image for the state of Phone and Media profiles after I start my car.
2) Bluetooth "Phone" Profile does not auto-connect. "Media" Profile auto connects and works fine. I need to go to Bluetooth => Settings => Click on wheel next to Device Name => Check the checkbox next to "Phone" profile everytime to connect the phone and send-recieve calls using Bluetooth.
3) Steps to duplicate the issue
I see bluetooth icon seeing it connect
Few seconds later I see message "Samsung SGS ..... has been disconnected"
At this time "Media" is connected and "Phone" profile is not. In Honda it shows that Phone is disconnected (even though "Media" is connected and Music plays fine
Finally If I try to connect to Phone via Honda it always fails. But if I open Bluetooth settings and select "Phone" profile it connects and remains connected.
More Information
My guess it that in GB there were no separate "Phone" and "Media" profiles. Phone would just connect to car or headset via BT and stay connected. With ICS the phone is initiating two processes. First Phone profile connects and within few seconds when Media profiles tries to connect. This somehow throws off my Car and my BlueAnt Q2 BT and it drop the BT Phone profile connection
http://developer.android.com/about/versions/android-4.0.3.html
Bluetooth
New public methods fetchUuidsWithSdp() and getUuids() let apps determine the features (UUIDs) supported by a remote device. In the case of fetchUuidsWithSdp(), the system performs a service discovery on the remote device to get the UUIDs supported, then broadcasts the result in an ACTION_UUID intent.
Click to expand...
Click to collapse

I have the EXACT same issues with my 2012 Honda CRV (Non nav). (well, I’m working on this on behalf of a friend, so their car)I hooked it up to another my car with a Pioneer Avic X920bt head unit, and it was doing the same thing. I then did a firmware upgrade and initialization through KIES and now my Avic loads up, but the Honda is doing the same thing still. Although, before I did the wipe the Honda would disconnect and reconnect randomly and it would take forever for the phone profile to connect and it looked like the bluetooth would turn on and off and “freak out”. So far it seems stable, but I have yet to have much time with it.

qitupx said:
I have the EXACT same issues with my 2012 Honda CRV (Non nav). (well, I’m working on this on behalf of a friend, so their car)I hooked it up to another my car with a Pioneer Avic X920bt head unit, and it was doing the same thing. I then did a firmware upgrade and initialization through KIES and now my Avic loads up, but the Honda is doing the same thing still. Although, before I did the wipe the Honda would disconnect and reconnect randomly and it would take forever for the phone profile to connect and it looked like the bluetooth would turn on and off and “freak out”. So far it seems stable, but I have yet to have much time with it.
Click to expand...
Click to collapse
I have 2012 CRV as well. Looks like Bluetooth has changed for ics and some devices don't like it
Sent from my SAMSUNG-SGH-I727 using xda premium

cnewsgrp said:
I have 2012 CRV as well. Looks like Bluetooth has changed for ics and some devices don't like it
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
I have a Galaxy Nexus with 4.0.4 that worked perfectly fine. Both profiles reconnect upon turning a car on and off. I wonder if Honda is detecting the kind of phone and sending the way to connect based on that and not by what OS version it is. Just a complete guess. Also, I tried with a T mobile Galaxy S II and the same thing occurs on it's ICS update.

qitupx said:
I have a Galaxy Nexus with 4.0.4 that worked perfectly fine. Both profiles reconnect upon turning a car on and off. I wonder if Honda is detecting the kind of phone and sending the way to connect based on that and not by what OS version it is. Just a complete guess. Also, I tried with a T mobile Galaxy S II and the same thing occurs on it's ICS update.
Click to expand...
Click to collapse
Thanks. Do you mean to say that everything works with T mobile Galaxy S II or you see same issue I am experiencing with it?
Here is what I see with Honda after I sit in the car and turn on the car.
I see bluetooth icon seeing it connect
Few seconds later I see message "Samsung SGS ..... has been disconnected"
At this time "Media" is connected and "Phone" profile is not. In Honda it shows that Phone is disconnected (even though "Media" is connected and Music plays fine
Finally If I try to connect to Phone via Honda it always fails. But if I open Bluetooth settings and select "Phone" profile it connects and remains connected.
My guess it that this is happening. In GB there were no separate "Phone" and "Media" profiles. Phone would just connect to car or headset via BT and stay connected. With ICS the phone is initiating two processes. First Phone profile connects and within few seconds when Media profiles tries to connect. This somehow throws off my Car and my BlueAnt Q2 BT and it drop the BT Phone profile connection

cnewsgrp said:
Thanks. Do you mean to say that everything works with T mobile Galaxy S II or you see same issue I am experiencing with it?
Here is what I see with Honda after I sit in the car and turn on the car.
I see bluetooth icon seeing it connect
Few seconds later I see message "Samsung SGS ..... has been disconnected"
At this time "Media" is connected and "Phone" profile is not. In Honda it shows that Phone is disconnected (even though "Media" is connected and Music plays fine
Finally If I try to connect to Phone via Honda it always fails. But if I open Bluetooth settings and select "Phone" profile it connects and remains connected.
My guess it that this is happening. In GB there were no separate "Phone" and "Media" profiles. Phone would just connect to car or headset via BT and stay connected. With ICS the phone is initiating two processes. First Phone profile connects and within few seconds when Media profiles tries to connect. This somehow throws off my Car and my BlueAnt Q2 BT and it drop the BT Phone profile connection
Click to expand...
Click to collapse
Sorry, T-mobile Galaxy S II does same thing as the Skyrocket. Yup, same thing..honda says connection failed when trying to connect through the car. I sent Honda an email and all I got was a generic responce about turning your wifi off and repairing.

Same behavior with Infiniti G37S
I have the same behavior of my AT&T Skyrocket with SKY-ICS 4.2F6-2.1 and 2011 Infiniti G37S. It is driving me nuts that I have to manually reconnect Bluetooth every time. Furthermore, it tends to disconnect Bluetooth randomly and I have to reconnect it again.
Pasha

It would be great if one of the dev can find a way to install GB Bluetooth files on ICS. GB worked perfectly for me.

A Google search shows a lot of people have the exact same problem. It might be safe to say that this is a known problem and hopefully it will be resolved soon..
Sent from my SAMSUNG-SGH-I727 using xda premium

I have the same problem with my Clarion deck. But only when I use a custom kernel. Works fine with a stock rogers one
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

waiters said:
A Google search shows a lot of people have the exact same problem. It might be safe to say that this is a known problem and hopefully it will be resolved soon..
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
I have more confidence in our dev's fixing this or finding a work around. It might be as easy as replacing ICS BT libraries with GB ones. However I am unable to get their attention.

I have the same issue but with a Dice Mediabridge installed in my BMW. Works for about 10 min then drops, will reconnect with a reboot. My Jawbone Icon stays connected and works fine, but that just had a recent firmware update. I hope this is resolved soon.

Finally a ICS Rom that works for me - see OP

So, what is so different in that ROM? How can the 'fix' from that ROM be applied onto other ROMs?
Pasha

PashaF said:
So, what is so different in that ROM? How can the 'fix' from that ROM be applied onto other ROMs?
Pasha
Click to expand...
Click to collapse
CM9 is pure google. No junk from AT&T

Works on CM9
It works perfectly on CM9 builds - I'd hope other ROMs can be modified as well...
cnewsgrp said:
CM9 is pure google. No junk from AT&T
Click to expand...
Click to collapse

PashaF said:
It works perfectly on CM9 builds - I'd hope other ROMs can be modified as well...
Click to expand...
Click to collapse
It works for some time like a week and them boom same problem.
I am on FORD EDGE, rogers.

BUMP: Still have issue
The last poster says issue comes back even running ROM. I have been dealing with this most annoying issue and still have it. I noticed when i uninstall Pandora app, its goes away. Seems to be a bug in the bluetooth stack and Pandora. Were you guys running Pandora at the time? Seems weird this thread just died with no resolution. Anybody care to explain to me what the fix is if any? does this problem follow the Galaxy S4? I am using an LG HBS-700 earpiece but it did the same thing on my Plantronics. is there a Jellybean available for this version? if so, ATT has not released it for over the air. Thanks.

Its not ota you have to use kies software and his thread is almost a year old
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

holeindalip said:
Its not ota you have to use kies software and his thread is almost a year old
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your suggestion, it was actually helpful but as far as the comment about the age of thread.. if someone is suffering from the exact problem i dont think it matters much.
So, I wanted to let anyone else struggling with this bluetooth issue what worked for me. I downloaded and installed Samsung KIES software on my PC as suggested above, performed a full backup of phone and made sure it was fully charged. Now, there will be an upgrade to JellyBean from within KIES. UPGRADE! after upgrade perform a restore and most all your stuff comes back.
** A few of my games/apps installed on my SD Card kept uninstalling itself. this is a bug in JB. Go to Settings, APPS, and move the app to your phone memory and that fixes it. **
Other than that, i have been running the update for a couple of weeks without all the annoying bluetooth issues and its like having a new phone!!! LOVE THE UPDATE.
Only issue is i have more battery drain than before. i have read that installing Jellybean clean install fixed that but will have to research how to do that. Good luck.. hope this helps someone else.
P.S. this is update is NOT available over the air, so dont look for it from your phone. only the KIES software gets you this update.

Idol 3 Bluetooth + Wifi while driving or changing Wifi

While driving bluetooth stops or some time lag voice if wifi is on. same issue noticed without wifi enable also but very less.
It seems whenever wifi changes to different network or connects or disconnects bluetooth is loosing or lagging voice.
Where as if i put it on speaker i can hear sound from speaker. I tried 5-6 different bluetooth and having same issue. i got replacement of phone also but same issue with new phone also. I could verify with older phone and it seems issue is only with Idol 3. Is any one else facing similar issue?

I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .

stl1859 said:
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
Click to expand...
Click to collapse
This issue is mainly happening while driving. It seems like while driving phone tries to goes from LTE to different modes and same with wifi as it tries to connect to different wifi. In this process it starts to lags voice on bluetooth and in few cases sound get disconnected.

Are you listening to music on your phone or streaming?
I haven't had any issues while driving using both Google music and slacker. Those are the only two streaming apps i use tho. I leave my Wi-Fi on all day. My deck is a Bluetooth pioneer unit, though the model number escapes me at the moment. I'm on T-Mobile BTW.

I don't drive anymore but I stream Rhapsody overnight onto my BT speakers and it never has conked out on me yet. There was one time I did lose the BT connection to the speakers before I did the factory reset but no issues with the BT since.

Issue is not with listenting music, it is during call through bluetooth while driving and having wifi and bluetooth both on.

OK I'll test that later on today. How often/with what frequency does it happen to you?

psu2fan said:
OK I'll test that later on today. How often/with what frequency does it happen to you?
Click to expand...
Click to collapse
Almost 2 out of 3 attempts i am having this issue. even now in home i started call on bluetooth when wifi was off, then just put wifi one during call and voice from bluetooth started to get blurry and then other party could not hear me. and i had to disable wifi and then disable bluetooth and then on bluetooth again in phone.
Seems like issue is happening when phone is trying to connect to wifi and call is on bluetooth...

airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.

pepper454 said:
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
Click to expand...
Click to collapse
I do not have Netflix - but I tested with HBO Go - and YouTube - with airplane mode , WiFi and Bluetooth - And I am not seeing any audio lag - or audio interruption when switching from speakers to Bluetooth mid session. I am using Arctic P253BT headphones.

Alright I did a call today. It was only 5 minutes long but didn't notice anything. I'll try doing what you did starting a call in my driveway and turn WiFi on/off repeatedly at various time intervals.

I got replacement, but i can still see the issue with new phone also...

attitude_it7 said:
I got replacement, but i can still see the issue with new phone also...
Click to expand...
Click to collapse
Sorry, my testing is put on hold as I had to send the device in to get a new screen (cracked). I couldn't get it done before because my wife kept stealing my car

I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok

jcipactli said:
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
Click to expand...
Click to collapse
It's possible the bluetooth is unreliable because the phone gets busy as you indicated...I posted a couple of apps in the idol 3 apps section that help reduce lag and may help this...
Something I've done has made my bluetooth totally unreliable....whether linked to car or home phone system I can answer...talk for a few seconds and then it transfers the call back to the cell instead of the bluetooth device. I'll have to go back through my backups and find a version that doesn't do this.

I have demonstrated the same effect with my bt device (lg). When switching wifi networks bt microphone stop receiving so other party cannot hear me and the audio begins to break up and lag. I can switch off bt then back on and am fine till next wifi switchover. I was hoping the update from Alcatel would address this, was not the case. ;(

I also had the same kind of issue while listening music in car using Bluetooth, strangely it is happening when the WiFi try to connect to open WiFi available. And when that open WiFi is not able give internet accesses, then the phone just get stuck for some time. I have these issues frequently I need to restart my phone

I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?

I'm having the problem in car on bluetooth where the caller sounds like they are underwater and garbled and I'm told I do too. It comes and goes, very frustrating. I tested another Android and no problem.

skisom said:
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
Click to expand...
Click to collapse
There's a problem with the phone. It happened after the last Android update. My bluetooth was fine until marshmallow. It's so bad I went back to my Galaxy S4. I loved the Idol for just about everything, but horrible bluetooth. People can't hear you, it's a deal breaker.