I've found that if i import an ms .doc file into polaris, edit it and then transfer it back to my pc, i'm unable to open the file - i get an error "unexpected error occured while reading". I get the same result whether i open it in word, wordpad, open office etc.
tried this with a few docs, even tried an factory reset, but the problem still occurs. maybe it's just a bad install on my transformer but at the moment it makes polaris pretty much unusable - if i can't sync up my documents, or send them to other people to open on their computers, then it's pointless.
has anyone else noticed this?
alan77ss said:
I've found that if i import an ms .doc file into polaris, edit it and then transfer it back to my pc, i'm unable to open the file - i get an error "unexpected error occured while reading". I get the same result whether i open it in word, wordpad, open office etc.
tried this with a few docs, even tried an factory reset, but the problem still occurs. maybe it's just a bad install on my transformer but at the moment it makes polaris pretty much unusable - if i can't sync up my documents, or send them to other people to open on their computers, then it's pointless.
has anyone else noticed this?
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My PC is down right now, so I can't test, but I had edited a doc file that was emailed to me and sent it back without problems. Does this only happen when you edit an existing file or also with newly created docs?
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alan77ss said:
I've found that if i import an ms .doc file into polaris, edit it and then transfer it back to my pc, i'm unable to open the file - i get an error "unexpected error occured while reading". I get the same result whether i open it in word, wordpad, open office etc.
tried this with a few docs, even tried an factory reset, but the problem still occurs. maybe it's just a bad install on my transformer but at the moment it makes polaris pretty much unusable - if i can't sync up my documents, or send them to other people to open on their computers, then it's pointless.
has anyone else noticed this?
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Click to collapse
I couldn't get my PC to read a document I created and then transfered from the Transformer either. I could read it when I emailed it to myself and picked it back off of my email on the PC. Could be in the transfering?
DilloDroid said:
I couldn't get my PC to read a document I created and then transfered from the Transformer either. I could read it when I emailed it to myself and picked it back off of my email on the PC. Could be in the transfering?
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tested with one excel and one doc document, didn't have any problems viewing them on PC.
Thanks for the response.
Seems to be an issue just on edited files. So it might be that the files on the PC are somehow corrupted. But then i don't have a problem editing and sending docs on my PC - it's only once edited through polaris that there's a problem.
i noticed that when i open up a doc polaris prompts me to 'remove protection' - no idea what that's about as i don't protect the files. maybe it's something to do with that.
Pretty sure it's not the transfer methods, i've tried bluetooth,ftp, drag 'n drop etc...same results.
In my line of work I have come across some interesting information about older office files (doc,xls,ppt). There was an update for office that basically broke them, if you opened an older format file and saved it corrupted them. This same problem may have gone across to Polaris.
Does Polaris allow use of the newer format files(docx,xlsx,pptx)? If so this might be a way around the problem.
Well i tried creating a new document on my PC, edited it in polaris then transferred it back and had the same problem. can't really try other file formats (odt, rtf) as polaris doesn't appear to support them. i might try a quickinstall/refund of one of the other office apps and see if the problem is replicated.
incidentally i can open the editd documents on the docs2go viewer app and i can upload to google docs. so it might be that i have an ancient version of word, but then surely open office should be able to open it ?
I had edited a file for work last week using Polaris (document file with images, headers, etc... ), so I tried opening it on my office PC using Office Word 2007 and it opens and renders perfectly.
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Ok well the problem does seem to lie with polaris. i did a quick install/refund of quick office and was able to edit docs and view them on my pc with no problems.
i've got a feeling it's to do with the 'remove protection' prompt i get in polaris, didn't get that with quick office.
maybe it's just a bad install on my device as no one else seems to have the problem. I guess i'm gonna have to call up ASUS as polaris doesn't seem to offer any support on its site.
Same probs here. Gdocs let's me view but not edit. Kword crashes, libre office can't open.
alan77ss said:
Ok well the problem does seem to lie with polaris. i did a quick install/refund of quick office and was able to edit docs and view them on my pc with no problems.
i've got a feeling it's to do with the 'remove protection' prompt i get in polaris, didn't get that with quick office.
maybe it's just a bad install on my device as no one else seems to have the problem. I guess i'm gonna have to call up ASUS as polaris doesn't seem to offer any support on its site.
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I got that same message on the file I edited, but what I did was save a copy and worked off the copy. Not sure what the protection was, but that's what I did and it worked with opening the file on a PC.
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EP2008 said:
I got that same message on the file I edited, but what I did was save a copy and worked off the copy. Not sure what the protection was, but that's what I did and it worked with opening the file on a PC.
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Just tried your method and it worked with one file but that didn't prompt me for copy protection, but the other file with protection still wouldn't open. also tried creating a couple of docs in polaris from scratch but they wouldn't open either. it's just far too unreliable,i can't risk using this for work.
kind of thinking, to hell with it, i'm gonna buy quick office, it may be a tener but at least it works and you can actually paste stuff into it from other apps, which polaris doesn't do.
Had exactly the same issue, could write things / edit but once i saved it.... nothing would open it. Compounded by the known issue that you can't copy n paste from polaris (why!?).
The work around I use (while considering what office app to buy) is to send to google docs.
In view mode (not edit mode) click the menu and send to google docs (you'll need to have the google docs app installed first obv. - it then imports it and you can save from google docs, or email a link to the doc.
Hope this helps.
(long time reader first time poster)
With further testing I've found older versions of MS Word and Open Office won't open files edited on Polaris - Newer versions of MS Word will.
Can anyone else test and confirm this?
I tried a trial version of the newer word and was able to open up documents edited in Polaris - but it flagged up a security warning teling me it might be unsafe to do so.
But these were older documents writtten in an older version of word so maybe that has something to do with it. It might be that Polaris isn't handling older word documents properly.
I've been using Polaris Office for school work. Any file created in or edited with Polaris Office is seen by LibreOffice as outright corrupt. Can't open it at all. I tried opening the file on the school's computers with Word (probably the latest version) and it prompted me to open the file in "Protected mode" informing me that the file could possibly damage my computer (I assume they mean it could contain malicious code or something). Seems ASUS needs to get some bug reports about this.
Yep, exactly same issue... Lucky I got a backup of the files cause, only Polaris can read them!... sucks
Hello. I am using the Endnote X5 for my thesis and it makes some automatic arrangements on doc file. When I transfer the file to my Asus, polaris reads it. But back to my PC, not! So I realized that the doc files that contain plain text doesn't make any problem with polaris.
Possible Solution
I have had the same problem.
I could still open the document on my Android smartphone but not on my computer. I am using an old version of Office 2000. My android had 2 office suites that would read the office document. Polaris Office and OfficeSuite. Polaris would not seem to save it in any other format but Office Suite let me re save it in docx format. I then synced with my desktop and was able to open the docx file with Office 2000- though you need to install Microsoft's free file converter to do that.
I use MyPhone Explorer to sync between Android and desktop. I think the issue is associated with Polaris rather than MyPhoneExplorer as I have no other problems with that. I did wonder if Polaris had changed the format to docx without changing the postscript but just changing it to filename.docx did not make any difference so the full conversion seems to be the solution.
I was very disappointed when I tried to open an RTF file on the Transformer. None of the installed (paid, full version) Office suites (Documents to Go, Picsel SmartOffice, Polaris, QuickOffice HD Pro) was able to interpret the format. WTF?
Has anyone come across an app that does support RTF files? I also tried uploading the file to Google Docs and Windows Live Office but from the TF that doesn't seem to work. I will try uploading the file from my PC and open it in the browser but that is not really feasible most of the time.
As always, any pointers are appreciated!
ha, i am also looking for app that can open .rtf files for long time but no luck. I think thet currently there is no app that can open it on android
I believe Evernote recently added support for .rtf and android tablets, but i have never used the program so I am not sure if you can open .rtf files or just create notes. Worth a try.
Can I run a power point presentation on the xoom, If so how? I dropped it on the sd card but cant seem to find it.
I've never just tried to run a PPP from the sdcard. You could try to import your slides into the PP component of one of the several Office-like app suites available for the Xoom (I like Offce Suite Pro by Mobile Systems) or you could create your slides in one of those programs, or you could use an app like Brieflet which lets you create pretty sophisticated presentations with embeded videos and apps launching, and so on.
Let me know how it works out.
I haven't had a chance to try a powerpoint file yet but that is one of the file types handled by Documents to Go.
The Market wouldn't let me install Docs to Go, said it was not compatible, but I found the .apk file on the internet and side loaded it. It runs great for Exel and Word files so I assume it will also handle PPT files.
Sniper, care to share with me where you found the working .apk, Pm me, Thanks. Actually that helped enough, I got it thanks
Hi all
I searched for a solution but can't find anything decent.
The problem is that on my pc everything is ok but when i transfer the documents and presentations to my transformer and open them with Polaris they get corrupted and i can't open them back on my pc.
For the .doc there is a workaround with Google docs but this isn't working for me with .ppt. It keeps saying it can't upload them.
Hope you all can help me...
de_gijbels said:
Hi all
I searched for a solution but can't find anything decent.
The problem is that on my pc everything is ok but when i transfer the documents and presentations to my transformer and open them with Polaris they get corrupted and i can't open them back on my pc.
For the .doc there is a workaround with Google docs but this isn't working for me with .ppt. It keeps saying it can't upload them.
Hope you all can help me...
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What version of Office are you using on your PC? I've found that in order to not run into problems with Polaris, I have to save all my documents as older 97-2003 versions. Polaris opens the new versions for Office 2007/2010, but when I try to save them is when it will either give me an error / corrupt the file / save it automatically as the older version on my tablet (I generally open and save all mine via DropBox, so when it saves to the tablet it's kind of annoying).
I use office 2010,but save my files as older versions 97-2003 because of compatibility isues with my friends when working together.
It's been an issue for a while now, unfortunately. Here is a previous thread on it. They probably have an error in the xml formatting in their save routine.
Yes I know this is where i got the .doc workaround but it does not work with .ppt.
Polaris has screwed me over so many times...
I know this isn't exactly the answer that you are looking for, but try out kingsoft office.. I'm pretty sure its free now and imho its far superior.
Hello all! I have just discovered the beauty that is supernote. I have done a good amount of searching and have yet to find a definitive answer. Is there an app like supernote that can export the file to a .doc?
Doubtful because SuperNote is a lot of drawings. I doubt there will be any software that will transcribe the drawings (from anything other than typing with the dock or OSK) into photos then properly placed within the writing area on a word file.
The reason PDF files is the option is because it doesn't require placement anywhere within a word document that's more for word processing and not drawings.
Hope this helps and that I just didn't confuse you even more haha
As a workaround, you could just copy-paste form supernote to an office suite (like the free Kingston Office or stock Polaris Office) or alternatively use an auto-sync noting app like Evernote and do the formatting on any PC connected to the web.
Have you tried OneNote? I've always used it to take notes on my laptop at work. Now I can take notes on either my tablet or my laptop and the notes stay in sync. It integrates with the other Office apps so it might do what you need.
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