[Q] Polaris is corrupting my .ppt and .doc files - Eee Pad Transformer Themes and Apps

Hi all
I searched for a solution but can't find anything decent.
The problem is that on my pc everything is ok but when i transfer the documents and presentations to my transformer and open them with Polaris they get corrupted and i can't open them back on my pc.
For the .doc there is a workaround with Google docs but this isn't working for me with .ppt. It keeps saying it can't upload them.
Hope you all can help me...

de_gijbels said:
Hi all
I searched for a solution but can't find anything decent.
The problem is that on my pc everything is ok but when i transfer the documents and presentations to my transformer and open them with Polaris they get corrupted and i can't open them back on my pc.
For the .doc there is a workaround with Google docs but this isn't working for me with .ppt. It keeps saying it can't upload them.
Hope you all can help me...
Click to expand...
Click to collapse
What version of Office are you using on your PC? I've found that in order to not run into problems with Polaris, I have to save all my documents as older 97-2003 versions. Polaris opens the new versions for Office 2007/2010, but when I try to save them is when it will either give me an error / corrupt the file / save it automatically as the older version on my tablet (I generally open and save all mine via DropBox, so when it saves to the tablet it's kind of annoying).

I use office 2010,but save my files as older versions 97-2003 because of compatibility isues with my friends when working together.

It's been an issue for a while now, unfortunately. Here is a previous thread on it. They probably have an error in the xml formatting in their save routine.

Yes I know this is where i got the .doc workaround but it does not work with .ppt.

Polaris has screwed me over so many times...
I know this isn't exactly the answer that you are looking for, but try out kingsoft office.. I'm pretty sure its free now and imho its far superior.

Related

[Q] Documents

Hi hope this is in the right bit but i need some help have just got a Desire S first android phone and its great but im having problems with word.docs that are attached to my email when i try to open them it is saying that the content is not supported and there is no application to open it and I have a few apps that should open it I have noticed if i go ahead and download it it is coming up as a .bin file can anyone help at all ? thanks
There is no native way for Android to display Word documents, but there are numerous (and free) apps in the Market that will. For instance ThinkFree Office Mobile is an excellent choice, but there are others.
Thanks but I have tried along with several others and they will open doc and docx files but not wps which i need to open.
Have you tried Google Docs?
I haven't how do I do that on my phone.
Thanks
Assuming you have a Google account you could simply save any document attachments to your phone, navigate to Google Docs from your phones browser, upload the document and if GD supports that format you will be able to read/edit the document right there. When finished save a copy back to your phone if you need to.
It may not be as good as having a native app for this on your phone but they can be expensive.

[Q] Polaris App Copy and Paste

I have noticed today that while you can copy and paste text within Polaris, you cannot paste text from another app. I have tried to copy text from a variety of other apps and cannot seem to paste it into the a new Document, even though I have put the Document in Edit mode.
This is disappointing as I frequently grab text from a variety of sources and create a document with it. Does any of the Office apps allow pasting between apps?
Thanks
Glen
Polaris does indeed not seem to support that... Maybe they use a different kind of clipboard to store data?
Documents to Go (paid) and Quick Office HD Pro both support the paste, Picsel Office does not. Hope that helps. I also have done a comparison between all four office suites; link is in my signature!
Thanks for confirming. I have read all your comparisons. I appreciate your help. Sad that Polaris doesn't support that simple feature.
Strange, I have managed to copy a URL into Polaris via the stock browser. Not tried from anything else yet tho.
pastey said:
Strange, I have managed to copy a URL into Polaris via the stock browser. Not tried from anything else yet tho.
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I tried inserting part of an email into a newly created Polaris Word document but it didn't show up.
yeah the insert option in Polaris does allow you to insert certain things but not outside text.....which is weird. Hopefully a future fix as i do also use that option alot.
Sorry for the slight thread hijack, but:
Default text size. Does Polaris Office (or any office app) allow you to change it? The default size is quite small for me. I'd like to be able to open a new document at a more comfortable size and just bang away notes.
Thanks.
I was able to copy and paste a ton of text from ezpdf into Polaris.
EDIT: That seems to be the only one that works though.
EDIT 2: Hmm, now it has stopped working. Weird, since it was working just 2 days ago
EDIT 3: I'm thinking the copy paste issue was a result of the OTA update, since it was definitely working a while back.
mirumirai said:
I was able to copy and paste a ton of text from ezpdf into Polaris.
EDIT: That seems to be the only one that works though.
EDIT 2: Hmm, now it has stopped working. Weird, since it was working just 2 days ago
EDIT 3: I'm thinking the copy paste issue was a result of the OTA update, since it was definitely working a while back.
Click to expand...
Click to collapse
Hopefully, Polaris will provide us with an update to fix the issue.
funnycreature said:
I tried inserting part of an email into a newly created Polaris Word document but it didn't show up.
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I have just copied and pasted text into Polaris from repligo pdf, gmail, and browser app without a problem.
I just tried to copy from email/gmail and a bible program and nothing pasted into Polaris Office.
rpavich said:
I just tried to copy from email/gmail and a bible program and nothing pasted into Polaris Office.
Click to expand...
Click to collapse
This seems to hint towards a different usage of the clipboard...
Sent from my TF101
It seems like there are 2 clipboards - the normal one and a polaris one. I tried pasting into the "insert hyperlink" box and it pasted from the normal clipboard (other apps). Pasting into the document itself used the text I copied from polaris itself.
Well..I ponied up for the 15.00 for Documents to go...I have to be able to paste into my office suite for crying out loud.....
When Polaris office gets it stuff together as far as pasting things into it...then I'll give it a shot again...
rpavich said:
When Polaris office gets it stuff together as far as pasting things into it...then I'll give it a shot again...
Click to expand...
Click to collapse
At least it was free!
mirumirai said:
I was able to copy and paste a ton of text from ezpdf into Polaris.
EDIT: That seems to be the only one that works though.
EDIT 2: Hmm, now it has stopped working. Weird, since it was working just 2 days ago
EDIT 3: I'm thinking the copy paste issue was a result of the OTA update, since it was definitely working a while back.
Click to expand...
Click to collapse
My wife's Transformer doesn't have the OTA update yet, and she can copy and paste in Polaris. However, copy and paste does NOT work on my Transformer, and I have installed the OTA update. So yes, I would say for sure it's a result of the OTA update. Unfortunate, hopefully Asus can fix it on the next update.
Sent from my Transformer TF101 using Tapatalk
This seems like a huge oversight. I started a thread over on their facebook page. Hopefully they do something to remedy it.
Has anything happened yet about this problem? I mean any changes?
No changes with the 3.1 upgrade. I solved it by purchasing Docs To Go yesterday from Amazon for $7.49

Polaris Office corrupting .doc files

I've found that if i import an ms .doc file into polaris, edit it and then transfer it back to my pc, i'm unable to open the file - i get an error "unexpected error occured while reading". I get the same result whether i open it in word, wordpad, open office etc.
tried this with a few docs, even tried an factory reset, but the problem still occurs. maybe it's just a bad install on my transformer but at the moment it makes polaris pretty much unusable - if i can't sync up my documents, or send them to other people to open on their computers, then it's pointless.
has anyone else noticed this?
alan77ss said:
I've found that if i import an ms .doc file into polaris, edit it and then transfer it back to my pc, i'm unable to open the file - i get an error "unexpected error occured while reading". I get the same result whether i open it in word, wordpad, open office etc.
tried this with a few docs, even tried an factory reset, but the problem still occurs. maybe it's just a bad install on my transformer but at the moment it makes polaris pretty much unusable - if i can't sync up my documents, or send them to other people to open on their computers, then it's pointless.
has anyone else noticed this?
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Click to collapse
My PC is down right now, so I can't test, but I had edited a doc file that was emailed to me and sent it back without problems. Does this only happen when you edit an existing file or also with newly created docs?
Sent from my Transformer TF101 using Tapatalk
alan77ss said:
I've found that if i import an ms .doc file into polaris, edit it and then transfer it back to my pc, i'm unable to open the file - i get an error "unexpected error occured while reading". I get the same result whether i open it in word, wordpad, open office etc.
tried this with a few docs, even tried an factory reset, but the problem still occurs. maybe it's just a bad install on my transformer but at the moment it makes polaris pretty much unusable - if i can't sync up my documents, or send them to other people to open on their computers, then it's pointless.
has anyone else noticed this?
Click to expand...
Click to collapse
I couldn't get my PC to read a document I created and then transfered from the Transformer either. I could read it when I emailed it to myself and picked it back off of my email on the PC. Could be in the transfering?
DilloDroid said:
I couldn't get my PC to read a document I created and then transfered from the Transformer either. I could read it when I emailed it to myself and picked it back off of my email on the PC. Could be in the transfering?
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tested with one excel and one doc document, didn't have any problems viewing them on PC.
Thanks for the response.
Seems to be an issue just on edited files. So it might be that the files on the PC are somehow corrupted. But then i don't have a problem editing and sending docs on my PC - it's only once edited through polaris that there's a problem.
i noticed that when i open up a doc polaris prompts me to 'remove protection' - no idea what that's about as i don't protect the files. maybe it's something to do with that.
Pretty sure it's not the transfer methods, i've tried bluetooth,ftp, drag 'n drop etc...same results.
In my line of work I have come across some interesting information about older office files (doc,xls,ppt). There was an update for office that basically broke them, if you opened an older format file and saved it corrupted them. This same problem may have gone across to Polaris.
Does Polaris allow use of the newer format files(docx,xlsx,pptx)? If so this might be a way around the problem.
Well i tried creating a new document on my PC, edited it in polaris then transferred it back and had the same problem. can't really try other file formats (odt, rtf) as polaris doesn't appear to support them. i might try a quickinstall/refund of one of the other office apps and see if the problem is replicated.
incidentally i can open the editd documents on the docs2go viewer app and i can upload to google docs. so it might be that i have an ancient version of word, but then surely open office should be able to open it ?
I had edited a file for work last week using Polaris (document file with images, headers, etc... ), so I tried opening it on my office PC using Office Word 2007 and it opens and renders perfectly.
Sent from my Transformer TF101 using Tapatalk
Ok well the problem does seem to lie with polaris. i did a quick install/refund of quick office and was able to edit docs and view them on my pc with no problems.
i've got a feeling it's to do with the 'remove protection' prompt i get in polaris, didn't get that with quick office.
maybe it's just a bad install on my device as no one else seems to have the problem. I guess i'm gonna have to call up ASUS as polaris doesn't seem to offer any support on its site.
Same probs here. Gdocs let's me view but not edit. Kword crashes, libre office can't open.
alan77ss said:
Ok well the problem does seem to lie with polaris. i did a quick install/refund of quick office and was able to edit docs and view them on my pc with no problems.
i've got a feeling it's to do with the 'remove protection' prompt i get in polaris, didn't get that with quick office.
maybe it's just a bad install on my device as no one else seems to have the problem. I guess i'm gonna have to call up ASUS as polaris doesn't seem to offer any support on its site.
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Click to collapse
I got that same message on the file I edited, but what I did was save a copy and worked off the copy. Not sure what the protection was, but that's what I did and it worked with opening the file on a PC.
Sent from my Transformer TF101 using Tapatalk
EP2008 said:
I got that same message on the file I edited, but what I did was save a copy and worked off the copy. Not sure what the protection was, but that's what I did and it worked with opening the file on a PC.
Sent from my Transformer TF101 using Tapatalk
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Just tried your method and it worked with one file but that didn't prompt me for copy protection, but the other file with protection still wouldn't open. also tried creating a couple of docs in polaris from scratch but they wouldn't open either. it's just far too unreliable,i can't risk using this for work.
kind of thinking, to hell with it, i'm gonna buy quick office, it may be a tener but at least it works and you can actually paste stuff into it from other apps, which polaris doesn't do.
Had exactly the same issue, could write things / edit but once i saved it.... nothing would open it. Compounded by the known issue that you can't copy n paste from polaris (why!?).
The work around I use (while considering what office app to buy) is to send to google docs.
In view mode (not edit mode) click the menu and send to google docs (you'll need to have the google docs app installed first obv. - it then imports it and you can save from google docs, or email a link to the doc.
Hope this helps.
(long time reader first time poster)
With further testing I've found older versions of MS Word and Open Office won't open files edited on Polaris - Newer versions of MS Word will.
Can anyone else test and confirm this?
I tried a trial version of the newer word and was able to open up documents edited in Polaris - but it flagged up a security warning teling me it might be unsafe to do so.
But these were older documents writtten in an older version of word so maybe that has something to do with it. It might be that Polaris isn't handling older word documents properly.
I've been using Polaris Office for school work. Any file created in or edited with Polaris Office is seen by LibreOffice as outright corrupt. Can't open it at all. I tried opening the file on the school's computers with Word (probably the latest version) and it prompted me to open the file in "Protected mode" informing me that the file could possibly damage my computer (I assume they mean it could contain malicious code or something). Seems ASUS needs to get some bug reports about this.
Yep, exactly same issue... Lucky I got a backup of the files cause, only Polaris can read them!... sucks
Hello. I am using the Endnote X5 for my thesis and it makes some automatic arrangements on doc file. When I transfer the file to my Asus, polaris reads it. But back to my PC, not! So I realized that the doc files that contain plain text doesn't make any problem with polaris.
Possible Solution
I have had the same problem.
I could still open the document on my Android smartphone but not on my computer. I am using an old version of Office 2000. My android had 2 office suites that would read the office document. Polaris Office and OfficeSuite. Polaris would not seem to save it in any other format but Office Suite let me re save it in docx format. I then synced with my desktop and was able to open the docx file with Office 2000- though you need to install Microsoft's free file converter to do that.
I use MyPhone Explorer to sync between Android and desktop. I think the issue is associated with Polaris rather than MyPhoneExplorer as I have no other problems with that. I did wonder if Polaris had changed the format to docx without changing the postscript but just changing it to filename.docx did not make any difference so the full conversion seems to be the solution.

[Q] App for rich text format (RTF) files

I was very disappointed when I tried to open an RTF file on the Transformer. None of the installed (paid, full version) Office suites (Documents to Go, Picsel SmartOffice, Polaris, QuickOffice HD Pro) was able to interpret the format. WTF?
Has anyone come across an app that does support RTF files? I also tried uploading the file to Google Docs and Windows Live Office but from the TF that doesn't seem to work. I will try uploading the file from my PC and open it in the browser but that is not really feasible most of the time.
As always, any pointers are appreciated!
ha, i am also looking for app that can open .rtf files for long time but no luck. I think thet currently there is no app that can open it on android
I believe Evernote recently added support for .rtf and android tablets, but i have never used the program so I am not sure if you can open .rtf files or just create notes. Worth a try.

[Q] Is it possable to manually move documents to my phone ?

Is it me, or is downloading your documents from the "cloud" a pain in the a$$ half the time ?
I needed to move over 2 13 mb PDF files and 20 min later I still could not access them, I would get errors and I had no choice besides turning on Wi-FI to get the files to read. Even after they are downloaded (the PDF icon says "phone") I select it and get an error "Invalid file path" this is with Adobe's WP7 app.
Is it even possable, with the loads of hacks that is available for Windows Phone 7 to copy/sync documents (Word, Excel, PDF, etc) from a local computer to a Windows Phone 7 device and be able to access them from my phone ?
I know it was not possable a while ago but, now ? Is there any hacks to just have a drag and drop into a folder that syncs with my Phone (does anyone remember the old Breefcase ?) ?
Thanks !
its probably that the adobe reader doesn't support SkyDrive and needs an update. u can try emailing those PDF files to urself and then downloading them.
eric12341 said:
its probably that the adobe reader doesn't support SkyDrive and needs an update. u can try emailing those PDF files to urself and then downloading them.
Click to expand...
Click to collapse
As that is possable, that didn't answer the question.
Is it possable NOW to sync documents with a PC at this time or is the only method "cloud"/email based ?
The Adobe Reader app is pretty buggy. Restart your phone and the app will work.
DavidinCT said:
Is it possable NOW to sync documents with a PC at this time or is the only method "cloud"/email based ?
Click to expand...
Click to collapse
Nope. Cloud/email only
You can use this tool to get them onto your device, but Office won't recognise that they're on the device, so you won't be able to open them.

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