I am now under the assumption that my TF thinks the battery is dead even though there was a full charge in it before I shut it down yesterday. I have been having issues regarding turning it on and couldn't even get into APX mode. I have just tried APX again and manged to get connected, started to run NVflash, then the screen came on showing the large battery image with the red power amount tne just disconnected. I had the TF on charge all night to so there should be full battery.
Anyone else have this issue or know about a fix?
Thanks
Seg
Can you get to recovery? Have you tried reseting battery stats?
Also are you using stock charger or have you charged the tablet with another device?
AzureusPT said:
Can you get to recovery? Have you tried reseting battery stats?
Also are you using stock charger or have you charged the tablet with another device?
Click to expand...
Click to collapse
Cheers for your reply m8. At this moment in time, I can't get into anything. Managed to get APX mode earlier, but like I say, it shut down thinking it had no battery, even though it should have been full. Yes it is stock charger and not I haven't used any other method of charging. I am unrooted and stock so other than using CWM, I don't know how to wipe battery stats. Will wiping Battery stats help? What does it wipe?
Thanks
Seg
Well I emailed ASUS this morning and have got an email back from them saying it needs to go for service. Just filled out the form for RMA, now just waiting for return details.
Gutted, not even 4 weeks old.
Seg
Wiping battery stats clears the data that the device has of the battery. Its like reseting or recalibrating it if the device's battery level isn't displayed as it should be.
EDIT: Seems you posted before I finished with this one... Since ASUS told you to service it, it might came like that from the start. Good thing you didn't root or install a custom ROM.
AzureusPT said:
Wiping battery stats clears the data that the device has of the battery. Its like reseting or recalibrating it if the device's battery level isn't displayed as it should be.
EDIT: Seems you posted before I finished with this one... Since ASUS told you to service it, it might came like that from the start. Good thing you didn't root or install a custom ROM.
Click to expand...
Click to collapse
Thanks Azureus.
I looked at wiping the battery stats when I first rooted, but wasn't sure what it did so just left it.
Yeah it is a good job it aint rooted. Just wondering now on what the turn around will be. This thing has grown to be like my right hand, lol
Seg
Well looks like I am getting a replacement tommorrow all being well. Just got an email back from the place where I bought my TF from and they have 1 left in stock. Gonna leave the RMA ongoing until I have the new one in my hands.
Ooooh, can't wait.
Related
Hi Guys.
Hooray! My TF finally turned on again this morning after 1 and a half days of not turning on.
Is there any way to clear/reset/wipe battery stats without being rooted. As in previous posts, my TF thinks the battery is dead when I restart it even though it is either full or nearly full. Thought I would try and wipe the battery stats to see if that helps. I don't want to root as I may have to send back to ASUS and if I can't turn it back on again, then I can't unroot.
I haven't been able to turn on for a day and a half, nor could I get into APX mode. I did however get the large depleted battery flash on screen when trying to start up yesterday.
Didn't you get a replaced one?
Battery Stats can be deleted from CWM, but I don't know if there's another way of doing it if you're not rooted. Also if you've got a new device, I will suggest you run it a couple of times to see if it works as intended or not before deleting the stats...
AzureusPT said:
Didn't you get a replaced one?
Battery Stats can be deleted from CWM, but I don't know if there's another way of doing it if you're not rooted. Also if you've got a new device, I will suggest you run it a couple of times to see if it works as intended or not before deleting the stats...
Click to expand...
Click to collapse
Hi Azureus.
Unfortunately I couldnt get a replacement as the box it came in was somehow thrown out with the christmas rubbish, so they wont take it back. They will only send it off to Asus for me. Im not sure now whether to root and then wipe stats, Just worried it wont come back on at all.
Seg
IIRC someone else posted something similar a while back.
Try a factory reset before you do anything else.
baseballfanz said:
IIRC someone else posted something similar a while back.
Try a factory reset before you do anything else.
Click to expand...
Click to collapse
Do you reckon factory reset will help? The battery reads fine i android, its just when you try to power up it shows the depleted battery icon sometimes and then doesnt show anything other times, just doesnt start.
Seg
Seg2012 said:
Do you reckon factory reset will help? The battery reads fine i android, its just when you try to power up it shows the depleted battery icon sometimes and then doesnt show anything other times, just doesnt start.
Seg
Click to expand...
Click to collapse
I can't say for certainty, I just remember that's what was posted. Trying to find that post but it's buried somewhere.
At the least it doesn't hurt to try a factory reset. If it still doesn't help than you can root after that.
I think your problem is related to the "deep sleep" trouble more than the battery stats itself.
baseballfanz said:
I can't say for certainty, I just remember that's what was posted. Trying to find that post but it's buried somewhere.
At the least it doesn't hurt to try a factory reset. If it still doesn't help than you can root after that.
I think your problem is related to the "deep sleep" trouble more than the battery stats itself.
Click to expand...
Click to collapse
Cheers Baseball.
I was reluctant to do a factory reset as this would require a restart and I really didnt want to wait a day and a half for the damn thing to start back up again. While I was at the shop today, I got them to check the charger, he in turn said it wasnt working and gave me a new one. Strange how my battery was telling me that I had 99%. Anyway, I bit the bullet and downgraded to .19 so I could root again and do the wipe battery stats. Low and behold, after my TF turned off to restart and do the install of the .19 software, it didnt turn back on. So I thought I would plug it in and then press the power button as this had become the norm. To my amazement, after plugging in and before I could press the power button, the TF fired up and continued to install the downgrade. Hooray!!!
I am now just pumping in the last 2% of battery needed then going to wipe cache, date, dalvik and battery, then hopefully, and I say this with fingers crossed, that that might be the end to my issues.
Seg
I've searched the forums and have not seen anything quite like my problem, so if I missed an important thread, I'm sorry.
Over the weekend, I plugged my Captivate (using a stock battery) into the official Samsung charger and overnight my roommate semi-dislodged the charger. When I woke up and grabbed my phone it only registered a few hours of charging yet still had almost full battery. Upon rebooting the phone, I was sent into a bootloop. Not at the ROM, not at the Kernel, not even at the bootloader. It goes so far as to show the white loading ring at the center of the screen which never moves. At one point, a thin pink line appears halfway through the screen as it shuts down and reboots, never making it any farther. If I plug the phone in, it will boot normally though it does not accurately report battery levels or charging.
Other oddities: after 5 minutes of a phone call, the phone hard crashes. Not FC's, but just goes black. Upon a reboot, I get stuck into the same boot loop. If I plug the phone into the wall charger without a battery, it will go into the turned-off charging animation and show a 100% charged battery. Furthermore, my other roommate has a brand new i9000 so I tried that battery (again, stock Samsung) and it continues in the same bootloop. I have tried flashing other ROMS and going back to stock, but that does not seem to help.
Other info: I was running OneCosmic's ICS 3.1 with no overclock and light undervolting at the time. It was perfectly stable for the few days until the charger dislodged. I am also out of warranty and am not eligible for a hardware upgrade so repairing my Captivate would be ideal. I also have a usb jig if that is of any use to this scenario.
Has anyone experienced anything remotely like this? If not, what debugging steps should I attempt?
What I would suggest is using one of the ODIN one clicks and flash back to stock
Sent from my SGH-I897 using xda premium
I've flashed back to Rogers 2.2 stock. Doesn't help. It actually made it harder for me to get the phone started though I have yet to make a phone call from it.
Have you had the phone for less than a year? if so call at&t(or rogers) and they'll replace it for you.
then try factory reset
then try using odin or rom manager to flash back to stock
When all else fails, flash to cm7. that will completely wipe everything and start from scratch.
if that STILL dost work.... than you can be sure that its a hardware problem :/ theres nothing you can do except replace and sell for for parts.. sorry
You may want to try clearing the battery stats. Something in there may be telling the phone that the battery is completely dead and it shuts the phone down in the middle of the boot. Just a guess, though.
It sounds to me like the phone might have gotten confused aobut how much battery life it actually has. You might also try getting it loaded up and then letting it drain the battery completely down. Reset the stats and then fully recharge the phone.
Skoffer said:
You may want to try clearing the battery stats. Something in there may be telling the phone that the battery is completely dead and it shuts the phone down in the middle of the boot. Just a guess, though.
It sounds to me like the phone might have gotten confused aobut how much battery life it actually has. You might also try getting it loaded up and then letting it drain the battery completely down. Reset the stats and then fully recharge the phone.
Click to expand...
Click to collapse
I have exactly the same problem, I did the reset of the battery stats and still not working.
Did you solve the problem?
thanks
Martin
Thanks to everyone for their suggestions, however, no amount of battery calibration could get it to work. Furthermore, a bad flash has made the situation even worse. Now Im bootlooping even when plugged in and when unplugged my jig is of no help. I have declared my Captivate dead.
Best of luck toominds, if you get it to work, let me know. I'd love to have a spare phone sitting around.
Hi, so i say batteries because i already tried 3 different ones. My problem started in gingerbread when i could not charge pass 50~60%, won't even matter how much time i have it "charging", then i rooted and install the AT&T release of ICS 4.0.4, then some days later it started to won't charge pass 1% and sometimes lowers to 0% and if i disconnect turns off, and connected never charges. I have tried with different chargers also, i have tried every forum "solution", factory resetting, procedure and no luck. If i go into CWM and delete batterystats or to do anything, the phone doesn't turn off, that's weird also. I bought an external charger and charged the three batteries to full, and when i put it in the phone, android still says 1% or 0% and turns off if i disconnect.
So anybody who can help me with this, i would extremely grateful. Thanks
Saoki1 said:
Hi, so i say batteries because i already tried 3 different ones. My problem started in gingerbread when i could not charge pass 50~60%, won't even matter how much time i have it "charging", then i rooted and install the AT&T release of ICS 4.0.4, then some days later it started to won't charge pass 1% and sometimes lowers to 0% and if i disconnect turns off, and connected never charges. I have tried with different chargers also, i have tried every forum "solution", factory resetting, procedure and no luck. If i go into CWM and delete batterystats or to do anything, the phone doesn't turn off, that's weird also. I bought an external charger and charged the three batteries to full, and when i put it in the phone, android still says 1% or 0% and turns off if i disconnect.
So anybody who can help me with this, i would extremely grateful. Thanks
Click to expand...
Click to collapse
Must be the charger, or cable if you are using usb. Try different once and see.
get BetterBatteryStats and see if there any bad wakelocks.
http://forum.xda-developers.com/tags.php?tag=wakelock
odeccacccp said:
Must be the charger, or cable if you are using usb. Try different once and see.
get BetterBatteryStats and see if there any bad wakelocks.
http://forum.xda-developers.com/tags.php?tag=wakelock
Click to expand...
Click to collapse
Hi, yes i have bbs installed and i dont see any weird wakelocks, right now is just audio, which i read is normal. Today i get a 4th new charger and cable OEM Samsung to try, but honestly i dont think it will help.
The thing that confuses me the most, is that i charged every battery I've tried in an external charger, so the battery IS actually full, but when i put it in the phone, android still says 1% or even 0%. :crying:
Saoki1 said:
Hi, yes i have bbs installed and i dont see any weird wakelocks, right now is just audio, which i read is normal. Today i get a 4th new charger and cable OEM Samsung to try, but honestly i dont think it will help.
The thing that confuses me the most, is that i charged every battery I've tried in an external charger, so the battery IS actually full, but when i put it in the phone, android still says 1% or even 0%. :crying:
Click to expand...
Click to collapse
Try flashing custom ROM and see, if still same then it's hardware
odeccacccp said:
Try flashing custom ROM and see, if still same then it's hardware
Click to expand...
Click to collapse
Thats what i think i should do also, but im afraid it turns off while doing that and brick the phone. :S
Saoki1 said:
Thats what i think i should do also, but im afraid it turns off while doing that and brick the phone. :S
Click to expand...
Click to collapse
Charge the battery in another phone or device, if you can. That would be the only option.
To be honest it sounds like something you may have installed or run on your phone, you said it started only a few days after upgrading to ICS which I'm guessing is how long it took you to finish restoring everything from GB.
My advice is to do a complete reset to the phone using kies, let it run for a few days with the minimal stuff you need and then start adding few apps at a time and wait to see if everything runs ok.
kishke said:
To be honest it sounds like something you may have installed or run on your phone, you said it started only a few days after upgrading to ICS which I'm guessing is how long it took you to finish restoring everything from GB.
My advice is to do a complete reset to the phone using kies, let it run for a few days with the minimal stuff you need and then start adding few apps at a time and wait to see if everything runs ok.
Click to expand...
Click to collapse
He can't do anything to it, no battery life, it will get stuck at flash or reset (kies) and brick.
The charger doe not charge, so he can;t even do it with the usb plugged. If he had power there are lot's of thing to test, ODIN or flash.
odeccacccp said:
He can't do anything to it, no battery life, it will get stuck at flash or reset (kies) and brick.
The charger doe not charge, so he can;t even do it with the usb plugged. If he had power there are lot's of thing to test, ODIN or flash.
Click to expand...
Click to collapse
Sounds like a hard ware issue, warranty the sucker
kishke said:
To be honest it sounds like something you may have installed or run on your phone, you said it started only a few days after upgrading to ICS which I'm guessing is how long it took you to finish restoring everything from GB.
My advice is to do a complete reset to the phone using kies, let it run for a few days with the minimal stuff you need and then start adding few apps at a time and wait to see if everything runs ok.
Click to expand...
Click to collapse
I will try deleting, everything that is not necessary to run the OS. I'll update on what happens. Thank you.
icenight89 said:
Sounds like a hard ware issue, warranty the sucker
Click to expand...
Click to collapse
I'm out of warranty time now.
He said he already used an external charger and it didn't help, unless all 3 of his batteries are trash it's an issue with the phone.
He also said as long as his phone stays connected it runs fine so using kies should work I guess.
If nothing works I'd say it's some type of hardware issue and that means he will have to pay for a repair or he will have to upgrade.
Saoki1 said:
I'm out of warranty time now.
Click to expand...
Click to collapse
Just take it to a small shop that unlocks or fixes phones, something small but nice looking, with bunch of phones for sale. Not Bestbuy or something)
They would usually ship the phone to a factory for fixing, that means they ship it to Samsung facility where some dude does work on the side.
I had my main board replaced to OEM for $190 where Rogers doing same would have charged me $420.
Your problem should not cost much, but you can;t put price on how relived you would be once it's fixed)
kishke said:
To be honest it sounds like something you may have installed or run on your phone, you said it started only a few days after upgrading to ICS which I'm guessing is how long it took you to finish restoring everything from GB.
My advice is to do a complete reset to the phone using kies, let it run for a few days with the minimal stuff you need and then start adding few apps at a time and wait to see if everything runs ok.
Click to expand...
Click to collapse
Hi, just to make an update, i did uninstall some stuff with root uninstaller, now the battery charges!! BUT to about 15~17%, then starts to discharge itself even connected to a charger. :crying:
So I suggest to do what I said before, start from fresh and install slowly, something must have screwed with your rom.
kishke said:
So I suggest to do what I said before, start from fresh and install slowly, something must have screwed with your rom.
Click to expand...
Click to collapse
Would you recommend to install the stock release of ICS 4.0.4 or a custom rom? if so which is the best ?Im considering using this http://forum.xda-developers.com/showthread.php?t=1763195. Thank you
OK, so i installed this custom rom http://forum.xda-developers.com/showthread.php?t=1763195, the battery charges to about 19%, then starts discharging itself being connected to the charger. This is driving me crazy, i have tried so may things and nothing, been a few weeks without using the phone normally. :crying:
First go fresh stock using kies to see if the issue still persists, if it does it's probably a hardware issue. If you know someone that has a device with a battery thats works fine and it fits your device ask him to try it out so you can be certain it's your device and not all of your batteries.
kishke said:
First go fresh stock using kies to see if the issue still persists, if it does it's probably a hardware issue. If you know someone that has a device with a battery thats works fine and it fits your device ask him to try it out so you can be certain it's your device and not all of your batteries.
Click to expand...
Click to collapse
Ok, i did all that i could, reinstalling stock GB 2.3.5, same problem. So im pretty sure it is a hardware issue, or possibly the 3 batteries i have are trash. I will see some place in san antonio texas, that can fix it. Thanks for the help everyone. Sadly this stuff happens, but what can you do.
PS. If someone sees this and thinks that can fix my problem ill gladly discuss payment for your work. Pm me. Thanks.
In the last few weeks i've been having major battery problems with my phone.
The percentage seems to be jumping around so it will show 100% very quickly when charging then quickly drop after not much usage. It always seems to reboot around 20% then I struggle to get it back on and when I do it will show 4% etc.
I've tried resetting the battery stats and two different roms but no luck. Is this likely a hardware issue? If so, could I get it looked at under warranty even though i've unlocked it? It's very frustrating...I like this phone but can't put up with this for much longer and if I have to replace it I might as well just get a nexus 4...
try calibrate your battery.
discharge it, and recharge it while the phone is off for few hours.
Whenever I power off it boots into cwm so can't calibrate. Does twrp behave like this as well?
Sent from my HTC One S using Tapatalk 2
skiba said:
Whenever I power off it boots into cwm so can't calibrate. Does twrp behave like this as well?
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
I've yet to check but I asked in some other thread and the reply I got was while it was a known cwm issue the guy hadn't heard of twrp doing it.
diabolusmiles said:
I've yet to check but I asked in some other thread and the reply I got was while it was a known cwm issue the guy hadn't heard of twrp doing it.
Click to expand...
Click to collapse
Just switch to TWRP and indeed, it stays off ifyou plug the charger in. I'll try calbrating...
Even after calibration my issue still persists. The rom starts rebooting like crazy as the power drops down to 40% 'ish, the phone is becoming unusable. Is there anything else I can try to debug this? Different radio? ROM? replacement battery?
Have you opened the back of your phone? That really sounds like you have a connection issue with the battery but being that it's a little cable and not pins sort of seems unlikely but possible.
skiba said:
Even after calibration my issue still persists. The rom starts rebooting like crazy as the power drops down to 40% 'ish, the phone is becoming unusable. Is there anything else I can try to debug this? Different radio? ROM? replacement battery?
Click to expand...
Click to collapse
Well I've actually ordered a replacement battery off eBay so I'm going to try that.
What I've noticed is I can charge it to 100% with the phone off. If I turn it on and run it down to say 60% then put it back on charge with its powered on, it says its fully charged after about a minute. Clearly its not charged....
Sent from my HTC One S using Tapatalk 2
Every time I he to 40% it starts rebooting...above that its fine...strange...
Hi guys. For the past three days, I have a weird problem. When I am charging my transformer, it seems to not go above 59%. At first I thought it maybe was a bug, as it happened a short time after installing and running BOINC for android. The thing is, I also put it in my phone, which is an older SE xperia x10i, with no such problem. I even changed a power outlet, but no change, still stuck at 59 % in overnight charge, once it hit that number it stopped showing that it was charging. Also, I uninstalled BOINC and the problem didn't go away.
Any help is appreciated!
Biologos said:
Hi guys. For the past three days, I have a weird problem. When I am charging my transformer, it seems to not go above 59%. At first I thought it maybe was a bug, as it happened a short time after installing and running BOINC for android. The thing is, I also put it in my phone, which is an older SE xperia x10i, with no such problem. I even changed a power outlet, but no change, still stuck at 59 % in overnight charge, once it hit that number it stopped showing that it was charging. Also, I uninstalled BOINC and the problem didn't go away.
Any help is appreciated!
Click to expand...
Click to collapse
I just got mine back form the factory (refurb that had tons of flickering issues first week i got it) and after I got it back I updated and mine does the same thing. at first I thought it just didn't charge with the screen off but now that you said 59% it always seems to be at 59% i've tried both charging it with the original wall wart and cable, and trying to use the keyboard dock but it's the same both times it stops at 59
mavermc said:
I just got mine back form the factory (refurb that had tons of flickering issues first week i got it) and after I got it back I updated and mine does the same thing. at first I thought it just didn't charge with the screen off but now that you said 59% it always seems to be at 59% i've tried both charging it with the original wall wart and cable, and trying to use the keyboard dock but it's the same both times it stops at 59
Click to expand...
Click to collapse
Update *FIXED*
I got mine back from RMA, it had 4.1.2 on it, there was an update though so I did it (with the keyboard dock plugged in, not sure if that is important) I never used it before the update so I'm not sure if it was the update or that's just a problem with how it was shipped back to me, but it would consider 59% a full charge and stop charging.
Fix
Factor reset, seems to work fine now, at 80% and climbing I'll report back if anything else happens.
Thanks for the response. I was kinda hopping I wouldn't have to factory reset, I takes quite some time to reroot and restore from TB. At least, it's good that it seems to be software and not hardware related, at first I thought that maybe something on my charger had snapped and it wasn't providing adequate voltage for the remaining 41%.
Update, everyday i do a factory reset, it works fine but the next day it won't charge, this had happened twice.
Factory reset fixes it but the next day it's broken again.
i'm going to run down the battery and see if it will charge up to 59% and get stuck there again or if it just doesn't charge overall. So before you go factory reset and setup all your apps give it a few days and make sure it works right.
mavermc said:
Update, everyday i do a factory reset, it works fine but the next day it won't charge, this had happened twice.
Factory reset fixes it but the next day it's broken again.
i'm going to run down the battery and see if it will charge up to 59% and get stuck there again or if it just doesn't charge overall. So before you go factory reset and setup all your apps give it a few days and make sure it works right.
Click to expand...
Click to collapse
Funny thing, my tablet actually started charging back to 100% again. Or, to be more accurate, the indication is 100%, I haven't run performance tests to see the actual charge level. I have no idea what caused it or if it fixed itself permanently.