Here is the situation, I was going through many guides in trying to get to 2.3.6 the advanced version of XXKPE... And in one of those flashes, accidentally, I might have flashed with ODIn with EFS clear on. I am not sure I did it, but I now am not able to see IMEI status or even recognize my sim card inside the phone.
I tried flashing with so many other previous successful recoveries which helped me Like the basic arabic one or even XXKPE itself.
My phone gets sort of over heated and the display goes off in the first 5 minutes and gets restarted.
What do I do now?
1.If you dont have a efs back up thats a big problem.. But is you did a backup before loosing your imei theres still a fixx for that.
2.solution if you dont have backup.. Flash back your phone to its original firmware and tell the services center your imei was removed while a interupted update via kies happen..you could claim warranty if your services center is not wise...
Sent from my GT-I9003 using Tapatalk
Related
Hi,
I'm new to this forum.
I got a new Samsung Galaxy Nexus (unlocked GSM-i9250) mobile thruoug Google Store and got it to India.
I did an OTA upgrade from ICE Stock 4.0.4 to stock JB 4.1.1. My next upgrade to 4.1.2 failed, though detected by system failed.
So I used the phone for about 2 days and one day after charging, there was no radio service. WIFI works. Tried another SIM
and operator but in vain.
As all my efforts of factory reset, reboot etc failed, I thought of reflashing the latest images.
So I downloaded the latest images from Google site, unlocked the bootloader, followed different threads
and tried updating to 4.1.2. System now boots to 4.1.2 and WIFI works, but no GSM service still.
In the phone settings
Basebad version : unknown
Network : Unknown
IEMI : unknown
Service state : Out of service/Radio off (keeps toggling every 4-5 sec)
So I tried going back to 4.0.4 and system boots back to 4.0.4, but no GSM service
No idea what is happening. Two of us bought at the same time and got the same to India. For my friend, the OTA updates
to 4.1.1 and 4.1.2 went through fine.
I saw similar issues reported but not able to figure out how finally they solved it.
Any suggestions/help is appreciated.
Thanks in advance
Sanu
sanu.mathews said:
Hi,
I'm new to this forum.
I got a new Samsung Galaxy Nexus (unlocked GSM-i9250) mobile thruoug Google Store and got it to India.
I did an OTA upgrade from ICE Stock 4.0.4 to stock JB 4.1.1. My next upgrade to 4.1.2 failed, though detected by system failed.
So I used the phone for about 2 days and one day after charging, there was no radio service. WIFI works. Tried another SIM
and operator but in vain.
As all my efforts of factory reset, reboot etc failed, I thought of reflashing the latest images.
So I downloaded the latest images from Google site, unlocked the bootloader, followed different threads
and tried updating to 4.1.2. System now boots to 4.1.2 and WIFI works, but no GSM service still.
In the phone settings
Basebad version : unknown
Network : Unknown
IEMI : unknown
Service state : Out of service/Radio off (keeps toggling every 4-5 sec)
So I tried going back to 4.0.4 and system boots back to 4.0.4, but no GSM service
No idea what is happening. Two of us bought at the same time and got the same to India. For my friend, the OTA updates
to 4.1.1 and 4.1.2 went through fine.
I saw similar issues reported but not able to figure out how finally they solved it.
Any suggestions/help is appreciated.
Thanks in advance
Sanu
Click to expand...
Click to collapse
I had a similar experience with my previous Nexus S device. The phone would start up perfectly fine but it wouldn't catch reception. I think I flashed the wrong radio.img file (there are a lot of Nexus S variants).
I would try the following steps:
- Flash CWM recovery
- Flash a custom ROM (you can use "Mounts and Storage" in CWM recovery to gain temporary access to your internal storage - you will need to do this to copy your ROM file there)
- If you like it, just stick to the custom ROM.
If you insist on going back to the stock ROM, there are threads here that guide you to go back to stock completely. Even if you go back to a previous ICS ROM (specific to your phone), you should start receiving OTA updates normally.
Best of luck!
Thanks for the reply.
I'm almost sure the radio image is fine. I downloaded the images from
Google Nexus developers site for "takju" for Galaxy Nexus "maguro" matching with my phone.
I flashed matching ROM and radio images from Google site. Tried both ICS 4.0.4 & JB 4.1.2
I'll try custom ROMs if nothing works out. I'm going to try this first time, so need to chk the threads first. This is my first Andriod phone and already ran into trouble after just 2 days of use, that too without any manual flashing. Only OTA happened before the issue.
Could the h/w have gone bad ?
In fastboot mode, the radio version is displayed correctly, but not after phone is up and running.
If the h/w has become faulty, I still expect the "Baseband version" in "About Phone" to be correct.
Is this assumption correct ? If it is s/w issue, I'm relived and I can try some custom image. So I'm hoping its only a s/w glitch.
Thanks a lot
you flashed the wrong rom on your phone and corrupted its efs partition. If you have a backup (why should you if you didn't even know that it was that to fail your phone's radio..) you could proceed and restore it. If you don't it's a big mess and you might have to go to a repair service.
Anyway you could still try and flash the original ROM for your phone and see if it fixes the problem. If not there are tools on the web (search the forums) that could try and restore your partition even if you don't have a backup.
If you succeed in restoring your phone don't EVER forget to backup you /efs partition
Thanks.
I tried flashing as the phone radio just stopped working after I charged the phone one day morning.
Let me follow your suggestions. I didn't know about efs partition. may be its messed up
What is puzzling me is, how can the factory images from google be wrong.
clait said:
you flashed the wrong rom on your phone and corrupted its efs partition. If you have a backup (why should you if you didn't even know that it was that to fail your phone's radio..) you could proceed and restore it. If you don't it's a big mess and you might have to go to a repair service.
Anyway you could still try and flash the original ROM for your phone and see if it fixes the problem. If not there are tools on the web (search the forums) that could try and restore your partition even if you don't have a backup.
If you succeed in restoring your phone don't EVER forget to backup you /efs partition
Click to expand...
Click to collapse
sanu.mathews said:
Thanks.
I tried flashing as the phone radio just stopped working after I charged the phone one day morning.
Let me follow your suggestions. I didn't know about efs partition. may be its messed up
What is puzzling me is, how can the factory images from google be wrong.
Click to expand...
Click to collapse
It's not the factory images to be wrong but the fact that if the /efs partition is really corrupted the stock images don't contain the info necessary to flash that partition as well.
In fact it may become corrupted after a wrong flashing but a new, correct, flash won't restore it. The only way back is the /efs backup.
What if you type *#06#? Does it show you an IMEI number or what?
*#06# shows "OK"
clait said:
It's not the factory images to be wrong but the fact that if the /efs partition is really corrupted the stock images don't contain the info necessary to flash that partition as well.
In fact it may become corrupted after a wrong flashing but a new, correct, flash won't restore it. The only way back is the /efs backup.
What if you type *#06#? Does it show you an IMEI number or what?
Click to expand...
Click to collapse
sanu.mathews said:
*#06# shows "OK"
Click to expand...
Click to collapse
Between the blue line and the OK it should show the sixteen digit long IMEI number. the fact that it isn't shown simplifies the diagnosis. I'm 100% sure you've got your /efs partition corrupted.
Please do a forum search on how to restore it.
Sent from my GT-I9300 using Tapatalk 2
Thanks a lot.
This eliminates so much un-wanted time waste/means no need to try various steps.
Can I get efs dump from another Galaxy nexus and flash it on mine after rooting ?
I'm under the impression that IEMI number etc should be in OTP and that can't get corrupted but efs may have some meta data regarding the same
clait said:
Between the blue line and the OK it should show the sixteen digit long IMEI number. the fact that it isn't shown simplifies the diagnosis. I'm 100% sure you've got your /efs partition corrupted.
Please do a forum search on how to restore it.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
sanu.mathews said:
Can I get efs dump from another Galaxy nexus and flash it on mine after rooting ?
Click to expand...
Click to collapse
No can do, the IMEI is a per device unique number.
Check this thread and do some forum search: http://forum.xda-developers.com/showthread.php?t=1689525
You're not the only one that lost the IMEI so chances are likely to you to resolve your issue!
If I copy the IMEI number from the box or my working phone, will it work ?
What I want to know is, is it only coming from EFS or if IMEI is changed will be there be some signature that will fail etc
I have used fastboot but not sure about rooting, so need to read that before trying Rooting
In India, Samsung won't repair my phone as I got it from US.
Another worry is, let IMEI number be wrong and let there be no network, but atleast "Baseband version : Unknown" shdn't come in the phone, correct ? Coud there be any issue with radio image partition itself ?
clait said:
No can do, the IMEI is a per device unique number.
Check this thread and do some forum search: http://forum.xda-developers.com/showthread.php?t=1689525
You're not the only one that lost the IMEI so chances are likely to you to resolve your issue!
Click to expand...
Click to collapse
sanu.mathews said:
If I copy the IMEI number from the box or my working phone, will it work ?
What I want to know is, is it only coming from EFS or if IMEI is changed will be there be some signature that will fail etc
I have used fastboot but not sure about rooting, so need to read that before trying Rooting
In India, Samsung won't repair my phone as I got it from US.
Another worry is, let IMEI number be wrong and let there be no network, but atleast "Baseband version : Unknown" shdn't come in the phone, correct ? Coud there be any issue with radio image partition itself ?
Click to expand...
Click to collapse
Mate - I too am from India, and I too got the exact same problem, and I too tried all you did - all this about a month back. I have reconciled myself to the fact that its a hardware issue. Since samsung centers in India won't do any repairs, I'm afraid we're both stuck with really expensive music players.
My sympathies.
Fixed by sending in for warranty
Just an update...I was having all of these symptoms...unknown IMEI, Baseband, etc...basically gave me an expensive media player for a few months while waiting for a fix on XDA. After no update I decided to call up Samsung and after talking to 3 different technicians, I was able to send it in. Just a note for anyone about to do the same, they will try very hard to blame it on the carrier/SIM card, so save yourself some trouble and just say you already went to the physical store of your carrier (calling isn't enough)and they couldn't get it working. Once you get past that, they will email you a printable 2-day UPS shipping label so you can ship it to them for free. It took 2 weeks from the time I called to having a working phone back in my hands.
This was their fix:
Problem found:
NO PCS SERVICE
Solution:
REPLACED PBA
After a quick search I found that the PBA is the motherboard, so it's definitely a hardware issue. Hope you guys are still under warranty because I've heard this is ~$200 to fix otherwise.
Good luck.
Hi I have galaxy R and 20 days back I tried to update to ICS but it didnot happen, However I restored the phone to original setting and then it was working fine, Today when I saw the phone was not reading sim card and IMEI no was 0, I tried the steps in http://forum.xda-developers.com/showthread.php?t=1802024, but not able to perform step 4 because it doesnot allow to call saying sim card not there, I tried to connect to computer in USB mode Kies doesnot detect it, However phone is fully functional.
Can someone please guide me on this,
Also can there be a motherboard problem in this situation, Samsung guys say it will cost me RS 8000, because there is motherboard problem
Please help.
Have you made backup of EFS partition anytime from the day you owned your phone?
Sent from my GT-I9103 using xda app-developers app
first of all flash the stock rom (gb or ics) and wipe everything (data/cache etc) and then perform the process mentioned in tutorial.
btw is ur warranty over? if its not over u can contact another service center.
My phone will not recognize Verizon as its carrier or connect to a cellular network in any way. Settings > About Phone > Status > IMEI reads "0." I have, in some capacity, "lost" my IMEI.
I understand their are a lot of threads on this topic, however, I (unfortunately and ignorantly) have done a number of things after the actual losing of my IMEI and I am not sure the current state of my device or if a backup of my IMEI exists anywhere.
First my story. I successfully managed to get one of the early nightly builds of CM10.2 running on my phone and all was well. After updating to a more recent nightly via the CM updater, I noticed I had lost cell service in all capacity. Confused, I decided to not take any chances and revert to a CWM full backup I had made while still running CM10.1 stable. Still nothing. At this point, I thought that something was wrong with my firmware, and so I flashed a zip containing the latest Verizon firmware successfully (same that was installed previously). Nothing.
Not really understanding that one could lose their IMEI or the potentially signs of such loss, I decided to go all the way to stock via odin. The image did unlock the boot loader and grant SU, but did not wipe user data. Thinking it would help, I wiped data/factory reset within the stock recovery and then reflashed the image. Of course, still nothing. This is my current situation.
So my question is this: do I have any hope of recovering or "injecting" my IMEI? From my understanding, the Samsung mechanism designed to backup the IMEI in these such instances is broken. In fact, it probably "restored" it to a bogus null value. I think this means that I now have no IMEI information on my device. If so, does this mean I can manually inject it somehow? I have tried methods that purport to build the files on a pc and then move them to the device but I cannot access any of the Qualcom menu's that necessarily put the phone in a certain USB mode via the phone dialer. I get "no mobile network available."
Also: I still have my CM10.1 full CWM backup from before I lost my IMEI. If this backup contains the information needed to restore my IMEI, is their any way I can retrieve it? I think this is my best shot, but I'm not sure.
I would like to know if my new phone is a paperweight, since I am still within the 14 day return period. If I have indeed bricked my phone, there is a slim change that I can reset everything back to stock and play dumb with Verizon to get an exchange.
I apologize for the ambiguous vocabulary and/or description. I have a good working knowledge of most of the stuff on xda, but a lot of the language used in forums regarding IMEI restoration is foreign to me.
Thanks in advance for any help!
You have to Odin a stock ics image, or restore a backup if you have it, and dial *2767*3855#.
This should fix your imei and eri status by reprovisioning your phone.
Also as soon as you reroot and get up and running again, make an imei backup so you won't have to go back to stock if you have this issue again.
You could manually inject it, but a moderator has to grant you permission to use the thread. However, manually injecting it with qpst will leave your phone in roaming (not actually roaming, but the status icon won't go away) because it won't fix your eri number.
Use this option first, if it doesn't work you can try injecting it.
Sent from my SCH-I535 using Tapatalk 2
I used qpst to restore my imei and then used this method to get back without using odin, if you haven't already done so. I also think you can get your imei and eri back without using qpst with this method. I had already restored my imei and eri wasn't saying 5 like it should.
http://forum.xda-developers.com/showpost.php?p=44871571&postcount=3
Edit : I forgot, once you have your imei and eri restored and backed up. Don't forget to flash your modem back up to the version you want.
I am having a huge issue with my phone. I have been flashing custom roms for the past few years and this is the first time I have ever ran into a issue like this. I flashed SlimRom 4.3 build 2 a couple weeks back, it was taking forever to switch between 3g and LTE sometimes up to 5 mins to lock. Not to mention the signal was super low. I ignored it for the most part as it is a newer rom and figured it was just a bug and would hold off for now till kitkat released.
Then my phone would just start random rebooting about once or twice a day. Then on my way home from work i was bluetoothed to my vehicle when it did a random reboot. After that Ive been stuck in 1xRTT since. I also managed to loose my IMEI and PRL version they are both set at 0 and I do not have a backup. Has anyone else ever had this issue? I don't have a clue how to get it working again. My phone is out of warranty I am in the midst of flashing it back to stock to see if that works. Ive searched for hours trying to find a fix. Thanks.
Reverted back to stock.still no luck. Also play store won't work. No connection wirh retry button even while connected to wifi
What firmware/radio do you have? If you've been on custom roms a while you might need to update your radio baseband (most current is VRBMF1). You can flash an updated radio without regard for the Rom you're using.
Sent from my SCH-I535 using xda app-developers app
---------- Post added at 10:29 AM ---------- Previous post was at 10:25 AM ----------
The imei thing is a separate issue. I lost mine without a backup when I first started flashing roms... I think it was cM at the time. I ended up going all the way back to an early stock image, grabbing the OTA updates and then rooting and flashing all over again. I don't know what part in particular got me my imei back.
Sent from my SCH-I535 using xda app-developers app
Do you mean a backup of efs partition or a nandroid? There is a thread at rootzwiki about recovering your imei-efs items. When u get it back do
Su
Reboot nvbackup
In a terminal then you wont have to worry about this again. If you have a nandroid restore it and you'll b good.
Yes my efs folder was completely empty. I reverted back to stock 4.0.4 still had a "0" for IMEI so i used QPST and entered in the IMEI manually and it stuck. I have signal back now. I just got factory mode off. Now my phone is stuck on "Activating", a factory reset should fix that. So this is resolved. Thanks for the help.
quicksilv312 said:
Yes my efs folder was completely empty. I reverted back to stock 4.0.4 still had a "0" for IMEI so i used QPST and entered in the IMEI manually and it stuck. I have signal back now. I just got factory mode off. Now my phone is stuck on "Activating", a factory reset should fix that. So this is resolved. Thanks for the help.
Click to expand...
Click to collapse
Is this the fix to get everything up and running again (flash back to ICS)? I was about to start my own thread until I read this. I lost my IMEI, ERI and MEID but didn't back it up first (I know I know ... boo). I manually input my IMEI using QPST like you did and was also able to fix my ERI and MEID and now I have data and text, but still no voice connection. I've flashed a stock (rooted) ROM and tried the reprovision code *2767*3855# and the RTN codes ##786# & ##72786# but nothing happens (I've seen in other forums this only works in ICS and not JB). Last night I downloaded a stock unrooted JB ROM (4.1.2) and ICS ROM (4.0.4) and am planning to ODIN back to stock and complete a factory reset to see if it will kick the gears back in motion again.
I'm not meaning to hi-jack this thread but confirm this is the solution to completing a non-backed-up IMEI/ERI/MEID fix.
-Edit-
There are tons of threads out there starting with "I've lost signal, what happened?" and ending with "I'll report back and let you know what I've found." or "Verizon replaced it for me." but none offer a viable user solution. I'd love to see the answer posted so other searchers out there can find help.
I can confirm everything you did will restore your IMEI/ERI and connectivity. I did all the steps you did (manually input IMEI and use the utility to repair ERI and MEID), then reverted back to unrooted stock using odin. I still didn't have signal until I did a factory restet IN THE ROM. Going back to stock using odin and doing a factory reset in CWM didn't fix the issue, but going into the phone's settings and completing a factory reset from there caused my signal and connection to come back.
Hello,
I started with Galaxy Note 2- i317M (rogers, canada), rooted with DN3 V4 beta installed. But I wanted to try DN4, so I created a back-up using TWRP and tried installing DN4. However, I later realized that it is not for the LTE versions yet and phone did not recognize SIM anymore. So I wiped the data and tried installing dn3 v5.5, but the phone still did not connect.
Losing all hope I installed DNv4 again, but it still did not work. So i finally just tried restoring from the back-up I made using TWRP. Everything in the phone is same except no network.
Finally I tried restoring from back-up after doing a complete wipe of internal storage and everything except the external card. But still the error does not go away. I researched more about the error and the fact that my imei shows up as null/null. I used the instructions of using EFS professional, but it did not work. The model number in my phone now shows up as SM-G900F and baseband shows as unknown, and it shows DN3V5 Rom despite the clean-up and restoring from DN3V4.
Any guidance available on this please...I need specific steps because after 12 hour search and try-outs I am lost now.....
UPDATE:
Solved it! Here is the solution for anyone in this problem
http://forum.xda-developers.com/showpost.php?p=46231268&postcount=4
worked like a charm.. No reason to throw this and get a new phone
I have had this problem. It didn't happen whilst flashing though. My imei number is now a generic one and I had no efs backup. After 5 days of trying everything I can find I'm giving up. My note 2 is dead as far as I'm concerned. As far as I'm aware to get my imei back I'll have to send it for repair so I'll buy another phone and not a Samsung
I don`t think your phones are dead. I didn`t try it personally, but I`m sure you can restore your EFS back. Just you need to do some research, maybe you could start here:
https://www.google.ro/?gws_rd=ssl#safe=off&q=how+to+recover+efs+folder
Do not give up, read on end you will eventually do it! And, by the way, next time maybe you don`t forget to back up before doing anything to your phone!
nmugurel2003 said:
I don`t think your phones are dead. I didn`t try it personally, but I`m sure you can restore your EFS back. Just you need to do some research, maybe you could start here:
https://www.google.ro/?gws_rd=ssl#safe=off&q=how+to+recover+efs+folder
Do not give up, read on end you will eventually do it! And, by the way, next time maybe you don`t forget to back up before doing anything to your phone!
Click to expand...
Click to collapse
I did back up. with both titanium backup and twrp but it is not working. And I dont think I will give up. I will format is all together and start over if i have to.
Do you think it will work if I format it entirely and start over?
dexterousyash said:
I did back up. with both titanium backup and twrp but it is not working. And I dont think I will give up. I will format is all together and start over if i have to.
Do you think it will work if I format it entirely and start over?
Click to expand...
Click to collapse
Glad to see you solved it!