[Q] Galaxy Nexus radio/modem failure, baseband version : unknown - General Questions and Answers

Hi,
I'm new to this forum.
I got a new Samsung Galaxy Nexus (unlocked GSM-i9250) mobile thruoug Google Store and got it to India.
I did an OTA upgrade from ICE Stock 4.0.4 to stock JB 4.1.1. My next upgrade to 4.1.2 failed, though detected by system failed.
So I used the phone for about 2 days and one day after charging, there was no radio service. WIFI works. Tried another SIM
and operator but in vain.
As all my efforts of factory reset, reboot etc failed, I thought of reflashing the latest images.
So I downloaded the latest images from Google site, unlocked the bootloader, followed different threads
and tried updating to 4.1.2. System now boots to 4.1.2 and WIFI works, but no GSM service still.
In the phone settings
Basebad version : unknown
Network : Unknown
IEMI : unknown
Service state : Out of service/Radio off (keeps toggling every 4-5 sec)
So I tried going back to 4.0.4 and system boots back to 4.0.4, but no GSM service
No idea what is happening. Two of us bought at the same time and got the same to India. For my friend, the OTA updates
to 4.1.1 and 4.1.2 went through fine.
I saw similar issues reported but not able to figure out how finally they solved it.
Any suggestions/help is appreciated.
Thanks in advance
Sanu

sanu.mathews said:
Hi,
I'm new to this forum.
I got a new Samsung Galaxy Nexus (unlocked GSM-i9250) mobile thruoug Google Store and got it to India.
I did an OTA upgrade from ICE Stock 4.0.4 to stock JB 4.1.1. My next upgrade to 4.1.2 failed, though detected by system failed.
So I used the phone for about 2 days and one day after charging, there was no radio service. WIFI works. Tried another SIM
and operator but in vain.
As all my efforts of factory reset, reboot etc failed, I thought of reflashing the latest images.
So I downloaded the latest images from Google site, unlocked the bootloader, followed different threads
and tried updating to 4.1.2. System now boots to 4.1.2 and WIFI works, but no GSM service still.
In the phone settings
Basebad version : unknown
Network : Unknown
IEMI : unknown
Service state : Out of service/Radio off (keeps toggling every 4-5 sec)
So I tried going back to 4.0.4 and system boots back to 4.0.4, but no GSM service
No idea what is happening. Two of us bought at the same time and got the same to India. For my friend, the OTA updates
to 4.1.1 and 4.1.2 went through fine.
I saw similar issues reported but not able to figure out how finally they solved it.
Any suggestions/help is appreciated.
Thanks in advance
Sanu
Click to expand...
Click to collapse
I had a similar experience with my previous Nexus S device. The phone would start up perfectly fine but it wouldn't catch reception. I think I flashed the wrong radio.img file (there are a lot of Nexus S variants).
I would try the following steps:
- Flash CWM recovery
- Flash a custom ROM (you can use "Mounts and Storage" in CWM recovery to gain temporary access to your internal storage - you will need to do this to copy your ROM file there)
- If you like it, just stick to the custom ROM.
If you insist on going back to the stock ROM, there are threads here that guide you to go back to stock completely. Even if you go back to a previous ICS ROM (specific to your phone), you should start receiving OTA updates normally.
Best of luck!

Thanks for the reply.
I'm almost sure the radio image is fine. I downloaded the images from
Google Nexus developers site for "takju" for Galaxy Nexus "maguro" matching with my phone.
I flashed matching ROM and radio images from Google site. Tried both ICS 4.0.4 & JB 4.1.2
I'll try custom ROMs if nothing works out. I'm going to try this first time, so need to chk the threads first. This is my first Andriod phone and already ran into trouble after just 2 days of use, that too without any manual flashing. Only OTA happened before the issue.
Could the h/w have gone bad ?
In fastboot mode, the radio version is displayed correctly, but not after phone is up and running.
If the h/w has become faulty, I still expect the "Baseband version" in "About Phone" to be correct.
Is this assumption correct ? If it is s/w issue, I'm relived and I can try some custom image. So I'm hoping its only a s/w glitch.
Thanks a lot

you flashed the wrong rom on your phone and corrupted its efs partition. If you have a backup (why should you if you didn't even know that it was that to fail your phone's radio..) you could proceed and restore it. If you don't it's a big mess and you might have to go to a repair service.
Anyway you could still try and flash the original ROM for your phone and see if it fixes the problem. If not there are tools on the web (search the forums) that could try and restore your partition even if you don't have a backup.
If you succeed in restoring your phone don't EVER forget to backup you /efs partition

Thanks.
I tried flashing as the phone radio just stopped working after I charged the phone one day morning.
Let me follow your suggestions. I didn't know about efs partition. may be its messed up
What is puzzling me is, how can the factory images from google be wrong.
clait said:
you flashed the wrong rom on your phone and corrupted its efs partition. If you have a backup (why should you if you didn't even know that it was that to fail your phone's radio..) you could proceed and restore it. If you don't it's a big mess and you might have to go to a repair service.
Anyway you could still try and flash the original ROM for your phone and see if it fixes the problem. If not there are tools on the web (search the forums) that could try and restore your partition even if you don't have a backup.
If you succeed in restoring your phone don't EVER forget to backup you /efs partition
Click to expand...
Click to collapse

sanu.mathews said:
Thanks.
I tried flashing as the phone radio just stopped working after I charged the phone one day morning.
Let me follow your suggestions. I didn't know about efs partition. may be its messed up
What is puzzling me is, how can the factory images from google be wrong.
Click to expand...
Click to collapse
It's not the factory images to be wrong but the fact that if the /efs partition is really corrupted the stock images don't contain the info necessary to flash that partition as well.
In fact it may become corrupted after a wrong flashing but a new, correct, flash won't restore it. The only way back is the /efs backup.
What if you type *#06#? Does it show you an IMEI number or what?

*#06# shows "OK"
clait said:
It's not the factory images to be wrong but the fact that if the /efs partition is really corrupted the stock images don't contain the info necessary to flash that partition as well.
In fact it may become corrupted after a wrong flashing but a new, correct, flash won't restore it. The only way back is the /efs backup.
What if you type *#06#? Does it show you an IMEI number or what?
Click to expand...
Click to collapse

sanu.mathews said:
*#06# shows "OK"
Click to expand...
Click to collapse
Between the blue line and the OK it should show the sixteen digit long IMEI number. the fact that it isn't shown simplifies the diagnosis. I'm 100% sure you've got your /efs partition corrupted.
Please do a forum search on how to restore it.
Sent from my GT-I9300 using Tapatalk 2

Thanks a lot.
This eliminates so much un-wanted time waste/means no need to try various steps.
Can I get efs dump from another Galaxy nexus and flash it on mine after rooting ?
I'm under the impression that IEMI number etc should be in OTP and that can't get corrupted but efs may have some meta data regarding the same
clait said:
Between the blue line and the OK it should show the sixteen digit long IMEI number. the fact that it isn't shown simplifies the diagnosis. I'm 100% sure you've got your /efs partition corrupted.
Please do a forum search on how to restore it.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse

sanu.mathews said:
Can I get efs dump from another Galaxy nexus and flash it on mine after rooting ?
Click to expand...
Click to collapse
No can do, the IMEI is a per device unique number.
Check this thread and do some forum search: http://forum.xda-developers.com/showthread.php?t=1689525
You're not the only one that lost the IMEI so chances are likely to you to resolve your issue!

If I copy the IMEI number from the box or my working phone, will it work ?
What I want to know is, is it only coming from EFS or if IMEI is changed will be there be some signature that will fail etc
I have used fastboot but not sure about rooting, so need to read that before trying Rooting
In India, Samsung won't repair my phone as I got it from US.
Another worry is, let IMEI number be wrong and let there be no network, but atleast "Baseband version : Unknown" shdn't come in the phone, correct ? Coud there be any issue with radio image partition itself ?
clait said:
No can do, the IMEI is a per device unique number.
Check this thread and do some forum search: http://forum.xda-developers.com/showthread.php?t=1689525
You're not the only one that lost the IMEI so chances are likely to you to resolve your issue!
Click to expand...
Click to collapse

sanu.mathews said:
If I copy the IMEI number from the box or my working phone, will it work ?
What I want to know is, is it only coming from EFS or if IMEI is changed will be there be some signature that will fail etc
I have used fastboot but not sure about rooting, so need to read that before trying Rooting
In India, Samsung won't repair my phone as I got it from US.
Another worry is, let IMEI number be wrong and let there be no network, but atleast "Baseband version : Unknown" shdn't come in the phone, correct ? Coud there be any issue with radio image partition itself ?
Click to expand...
Click to collapse
Mate - I too am from India, and I too got the exact same problem, and I too tried all you did - all this about a month back. I have reconciled myself to the fact that its a hardware issue. Since samsung centers in India won't do any repairs, I'm afraid we're both stuck with really expensive music players.
My sympathies.

Fixed by sending in for warranty
Just an update...I was having all of these symptoms...unknown IMEI, Baseband, etc...basically gave me an expensive media player for a few months while waiting for a fix on XDA. After no update I decided to call up Samsung and after talking to 3 different technicians, I was able to send it in. Just a note for anyone about to do the same, they will try very hard to blame it on the carrier/SIM card, so save yourself some trouble and just say you already went to the physical store of your carrier (calling isn't enough)and they couldn't get it working. Once you get past that, they will email you a printable 2-day UPS shipping label so you can ship it to them for free. It took 2 weeks from the time I called to having a working phone back in my hands.
This was their fix:
Problem found:
NO PCS SERVICE
Solution:
REPLACED PBA
After a quick search I found that the PBA is the motherboard, so it's definitely a hardware issue. Hope you guys are still under warranty because I've heard this is ~$200 to fix otherwise.
Good luck.

Related

[Q] Potentially Lost IMEI / Brick

My phone will not recognize Verizon as its carrier or connect to a cellular network in any way. Settings > About Phone > Status > IMEI reads "0." I have, in some capacity, "lost" my IMEI.
I understand their are a lot of threads on this topic, however, I (unfortunately and ignorantly) have done a number of things after the actual losing of my IMEI and I am not sure the current state of my device or if a backup of my IMEI exists anywhere.
First my story. I successfully managed to get one of the early nightly builds of CM10.2 running on my phone and all was well. After updating to a more recent nightly via the CM updater, I noticed I had lost cell service in all capacity. Confused, I decided to not take any chances and revert to a CWM full backup I had made while still running CM10.1 stable. Still nothing. At this point, I thought that something was wrong with my firmware, and so I flashed a zip containing the latest Verizon firmware successfully (same that was installed previously). Nothing.
Not really understanding that one could lose their IMEI or the potentially signs of such loss, I decided to go all the way to stock via odin. The image did unlock the boot loader and grant SU, but did not wipe user data. Thinking it would help, I wiped data/factory reset within the stock recovery and then reflashed the image. Of course, still nothing. This is my current situation.
So my question is this: do I have any hope of recovering or "injecting" my IMEI? From my understanding, the Samsung mechanism designed to backup the IMEI in these such instances is broken. In fact, it probably "restored" it to a bogus null value. I think this means that I now have no IMEI information on my device. If so, does this mean I can manually inject it somehow? I have tried methods that purport to build the files on a pc and then move them to the device but I cannot access any of the Qualcom menu's that necessarily put the phone in a certain USB mode via the phone dialer. I get "no mobile network available."
Also: I still have my CM10.1 full CWM backup from before I lost my IMEI. If this backup contains the information needed to restore my IMEI, is their any way I can retrieve it? I think this is my best shot, but I'm not sure.
I would like to know if my new phone is a paperweight, since I am still within the 14 day return period. If I have indeed bricked my phone, there is a slim change that I can reset everything back to stock and play dumb with Verizon to get an exchange.
I apologize for the ambiguous vocabulary and/or description. I have a good working knowledge of most of the stuff on xda, but a lot of the language used in forums regarding IMEI restoration is foreign to me.
Thanks in advance for any help!
You have to Odin a stock ics image, or restore a backup if you have it, and dial *2767*3855#.
This should fix your imei and eri status by reprovisioning your phone.
Also as soon as you reroot and get up and running again, make an imei backup so you won't have to go back to stock if you have this issue again.
You could manually inject it, but a moderator has to grant you permission to use the thread. However, manually injecting it with qpst will leave your phone in roaming (not actually roaming, but the status icon won't go away) because it won't fix your eri number.
Use this option first, if it doesn't work you can try injecting it.
Sent from my SCH-I535 using Tapatalk 2
I used qpst to restore my imei and then used this method to get back without using odin, if you haven't already done so. I also think you can get your imei and eri back without using qpst with this method. I had already restored my imei and eri wasn't saying 5 like it should.
http://forum.xda-developers.com/showpost.php?p=44871571&postcount=3
Edit : I forgot, once you have your imei and eri restored and backed up. Don't forget to flash your modem back up to the version you want.

[Q] Can't turn on Radio. No network.

Hi People.
I have a Nexus 5 that a friend gave a while ago. The phone came directly from google in Mountain View meaning this is/was a prototype phone. (It has a SKU number and a 'NOT FOR SALE' legend in the back)
The really interesting thing about this phone is that in model number it was saying "Nexus 4" even if in fact it is a nexus 5.
The phone was working perfect except for the google play that was crashing every time when I tried to open it. I factory reset the phone several times with no success. The android version it was 4.2.2 (If I remember right)
I decide to flash the phone with a newer version. I flashed everything (system, recovery and radio) with hammerhead 4.4.3.
After this update, I'm not able to connect to the network. If I try to make a call, it display: "to place a call, first turn off airplane mode".
When I go to phone info and try to "Turn on radio" it doesn't do anything.
I reflash all available modem versions with no success.
Any ideas???
Thanks.
Have you checked whether the apn settings are entered properly??
If you've flashed all the factory images then head over to the stock recovery and perform a factory reset.
If both the above things don't work, the EFS partition might have gone bad. If that's the case, then the phone is screwed.
You will need to take it to a lg centre so that they can rewrite the partition.
- Sent from an IceCold Hammerhead!
vin4yak said:
Have you checked whether the apn settings are entered properly??
If both the above things don't work, the EFS partition might have gone bad. If that's the case, then the phone is screwed.
You will need to take it to a lg centre so that they can rewrite the partition.
Click to expand...
Click to collapse
Easiest way to tell if your EFS is gone is look in Settings - About Phone - Status and look for an IMEI number. If its gone you need professional help to fix it as quoted above. Unless you made a back-up....
flyboy_9 said:
Easiest way to tell if your EFS is gone is look in Settings - About Phone - Status and look for an IMEI number. If its gone you need professional help to fix it as quoted above. Unless you made a back-up....
Click to expand...
Click to collapse
Sometimes a non-formatted or messed up cache partition can also show "0" IMEI in about-settings which can be solved by a factory reset. I hope that's the case with the OP. Otherwise he's in big trouble.
vin4yak said:
Sometimes a non-formatted or messed up cache partition can also show "0" IMEI in about-settings which can be solved by a factory reset. I hope that's the case with the OP. Otherwise he's in big trouble.
Click to expand...
Click to collapse
When I flash a hamerhead radio I have an imei number. If I flash a occam one I don't.
When I just got this phone it has occam. Phone model was nexus 4 (even when in fact is a nexus 5)
Now I can't flash it back to occam. Even if I disable confirmation before flashing.
Is there any way to query the modem on this device? I'm afraid because this is a prototype the modem version is different from the one it come with the rom releases.

No mobile data after flash. Nothing will bring it back

>> Partial solution was found; still looking for the root of the problem. <<
I recently decided to take the plunge and root my OnePlus One and install sultanXDA's CM 13 ROM on it. It was all going well until I booted up into the ROM and discovered that I couldn't get any mobile data. Everything else was working, calling, texting, wifi, but mobile data seemed to refuse to work. Since I initially flashed sultan's ROM with TWRP 3.0.0, I suspected it was a problem with my modem. Though unable to install TWRP 2.8.6.0 to re-flash everything, I did still flash a new modem via ADB. This didn't help.
I have tried many things to fix this. I rebooted/reflashed. I flashed different ROMs. I tried flashing on TWRP 2.8.6.1, though I believe that one has the same modem problem as the versions after it. As mentioned above I tried flashing a modem over ADB. I took out and re inserted my SIM card. In the end, I tried this guide here to restore my phone to it's original state. The guide flashes the stock versions of everything via ADB. Though it did return me to unrooted COS 12.1, it was not able to resolve my data problem.
After the total reset, all I can think that could be causing it is a hardware problem or that it is caused by something not reset in the 100% restore above.
If any of y'all can help my solve this, or at least offer insight, I would be very grateful.
Preemptive Edit I Guess: This thread was just suggested to me while writing this. I'm going to try the solution here and report back. It's OnePlus' reset to stock method. I'm not expecting much after my first 100% reset attempt, but we'll see.
EDIT: Ok, so the solution above fixed my problem... (edit again: turned out to only be a partial solution. See below.)
I would feel really dumb right now if it weren't for the fact that I slaved over this problem for a good ~8 hours before writing this post. Anyways, I'm not sure how to delete this post or mark it as solved. Sorry for the trouble y'all.
Never delete this post !!
I have the same problem, and I spent much more time to find a solution.
I will try this and will update.
Is it a clean stock rom?
Edit:
Didn't help for me ..
Still the same problem, No mobile internet connection.
Thx anyway.
Yeah, actually I was too hasty is identifying this as the solution. For me, the stock reset brought me back to CM 11 which didn't have a problem with mobile data. But if I try to flash a later ROM or update via OTA, the problem returns. I'm still trying to figure out what is causing it. The only information I can find points to it being a modem problem or APN problem, but I'm sure I have sufficiently checked both of those already.
Either way, I'll keep looking. If I find something I'll return here with it. Good luck
arkasa said:
Yeah, actually I was too hasty is identifying this as the solution. For me, the stock reset brought me back to CM 11 which didn't have a problem with mobile data. But if I try to flash a later ROM or update via OTA, the problem returns. I'm still trying to figure out what is causing it. The only information I can find points to it being a modem problem or APN problem, but I'm sure I have sufficiently checked both of those already.
Either way, I'll keep looking. If I find something I'll return here with it. Good luck
Click to expand...
Click to collapse
Try this:
1) Download the latest fastboot images from here: http://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
2) Go here and follow step #8: http://forum.xda-developers.com/oneplus-one/general/guides-bacon-timmaaas-how-to-guides-t2839471
3) Then follow step #2 to install a new recovery (you need to make sure to use TWRP 3.0.0 or the unofficial TWRP if you want to flash modems/firmwares correctly)
4) Download the latest ROM of your choice and install via your recovery
ryanmat said:
Try this:
1) Download the latest fastboot images from here: http://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
2) Go here and follow step #8: http://forum.xda-developers.com/oneplus-one/general/guides-bacon-timmaaas-how-to-guides-t2839471
3) Then follow step #2 to install a new recovery (you need to make sure to use TWRP 3.0.0 or the unofficial TWRP if you want to flash modems/firmwares correctly)
4) Download the latest ROM of your choice and install via your recovery
Click to expand...
Click to collapse
I gave this a try, but booting up after step 3 I still had the same problem. If I understand this method correctly, I think it is essentially the same as the other full restore methods I tried.
I think I may have found the problem though. I was looking at OnePlus' guide to installing OxygenOS. In it they said, "do not try to flash this build through TWRP. You will most likely lose your radio and IMEI which means a trip to our customer support." At this point I have repeatedly reset/restored my modem/radio so I don't think that is the problem, but I haven't seen anything about IMEI before. The IMEI is apparently stored in the EFS partition which as far as I can tell, is not touched by any of the restore methods I have tried. I took a look at my IMEI (about phone -> status) and it turns out my IMEI SV is 00. It's supposed to be a 16 digit number. I found a guide to fixing it, but I think I will just contact OnePlus customer support first.
I'll be back later with my results.
arkasa said:
I gave this a try, but booting up after step 3 I still had the same problem. If I understand this method correctly, I think it is essentially the same as the other full restore methods I tried.
I think I may have found the problem though. I was looking at OnePlus' guide to installing OxygenOS. In it they said, "do not try to flash this build through TWRP. You will most likely lose your radio and IMEI which means a trip to our customer support." At this point I have repeatedly reset/restored my modem/radio so I don't think that is the problem, but I haven't seen anything about IMEI before. The IMEI is apparently stored in the EFS partition which as far as I can tell, is not touched by any of the restore methods I have tried. I took a look at my IMEI (about phone -> status) and it turns out my IMEI SV is 00. It's supposed to be a 16 digit number. I found a guide to fixing it, but I think I will just contact OnePlus customer support first.
I'll be back later with my results.
Click to expand...
Click to collapse
Are you flashing each of the extracted .img files from fastboot, exactly like the guide shows, or are you doing something else?
ryanmat said:
Are you flashing each of the extracted .img files from fastboot, exactly like the guide shows, or are you doing something else?
Click to expand...
Click to collapse
Yep, I ran each command listed in the guide and my phone was definitely in fastboot. Each command had a collections of "OKAY"s and ended with a "finished", which I assume means it executed as expected.
I have tried 2 different sim cards in my OPO (of two different companies, one of them as mine), and mobile data worked perfectly. Is it possible that my phone is ok and the problem happened in the sim card?
AND... my IMEI SV is 00 too. please update here if it has a connection.
Thank you !
omersa99 said:
I have tried 2 different sim cards in my OPO (of two different companies, one of them as mine), and mobile data worked perfectly. Is it possible that my phone is ok and the problem happened in the sim card?
AND... my IMEI SV is 00 too. please update here if it has a connection.
Thank you !
Click to expand...
Click to collapse
I'm not entirely sure what you're saying. Did it not work with the first SIM card, but it worked with the second?
Mobile data problem was occured (to me), after I rooted my OPO and tried to flash a new rom.
I still can't understand how it convinced my sim card, but the fact is that I tried two (to be sure) other sim cards which are not mine, and mobile data worked well.
When I returned my original sim card, problem started again.
So I am almost sure that sim card has a connection, but can't understand why. And why it happend precisely now, cause it worked well over two years.
omersa99 said:
Mobile data problem was occured (to me), after I rooted my OPO and tried to flash a new rom.
I still can't understand how it convinced my sim card, but the fact is that I tried two (to be sure) other sim cards which are not mine, and mobile data worked well.
When I returned my original sim card, problem started again.
So I am almost sure that sim card has a connection, but can't understand why. And why it happend precisely now, cause it worked well over two years.
Click to expand...
Click to collapse
sorry to intrude...but looks like mine problem too...but no connection with provider at all...and it worked 1 month normal (stock opo)..
could u flash the modem to resolve this problem?
jpvr
http://forum.xda-developers.com/one...e-plus-one-t3030545/post65841063#post65841063
Why don't you flash twrp flashable modem?
If your network is present but no data , mostly data service problem. Are you pay your mobile bills ?
Are you activate data services ?
Try this
https://www.androidfilehost.com/?w=files&flid=28032
drmuruga said:
Why don't you flash twrp flashable modem?
If your network is present but no data , mostly data service problem. Are you pay your mobile bills ?
Are you activate data services ?
Try this
https://forums.oneplus.net/threads/cos-12-master-fix-thread.307446/
Click to expand...
Click to collapse
...yes i paid my bills ..
- my network connection to provider is dead...it worked perfecly for 1 month out of the box (see original posting for detailed action i took) this thread is about lack of data connection...but also MODEM related???
- tried the brand new simcard in my old Samsung sII... works perfetly, network connection with provider, data connection and calling..so no simcard problem
Long shot. Change any APN settings from IPv6 to IPv4. That was my problem when I had text/voice but no data.
I made a post on this and then called att gophone, due to seeing other sims working on this thread, and he helped me to fix. Posting my fix here in case others with isue find this post instead of mine.
Turned off wifi.
Turned off cellular data.
Went to APN and changed the apn (ATT Go Phone) from pta to nxtgenphone.
Turned on cellular data.
Finally had H+ above he signal bar, but had an X inside the bar.
Don't know if he did anything on his end, but the X went away after a couple of minutes.
Data was working, albeit kinda slow.
Turned off phone for three minutes per ATT rep.
Rebooted.
Data still slow, but it is at least working. Thinking I need to flash different modem. Battery usage has been higher the last day or two since I flashed c7 anyways.

Blank IMEI, Unknown Baseband ,Unable to read sim ;after official OTA to Marshmallow

Hi! I am using a LG Nexus 5. Previously it ran on Android Lollipop , after which I tried to update to Android Marshmallow using the official OTA update. Unfortunately, after this update, my phone stopped reading my sim card right from the first bootup. On dialing *#06#, I receive a blank space instead of the IMEI value. further, the baseband is listed as unknown in the phone settings. Although the functionalities other than those of the baseband processor (such as calling, sms , gps) run flawlessly. I have never played around with this phone so it has a locked bootloader and does not have a root access etc.
I have been scouring the internet for around 2 months now but could not find anything conclusive , so I decided to start a fresh thread here.
What are my best options to restore my phone-turned-tablet back to a phone with functional cellular capabilities?
So sad, i hope u got it fixed, i did an EFS backup, it's dangerous to not have one in case of EFS partition get wiped :/
adrianocolvero said:
So sad, i hope u got it fixed, i did an EFS backup, it's dangerous to not have one in case of EFS partition get wiped :/
Click to expand...
Click to collapse
No, I have not been able to find out yet how to proceed. Please suggest me how to take the EFS backup and how should i proceed further after taking the backup
same problem
I have a Nexus 5, did the OTA Marshmallow update, now having the same issues you mentioned.....Blank IMEI #, Unable to read sim. Everything else works, except calls and sms, right now its a tablet too. If you have found a fix let me know. Thanks
You guys may want to check out the below post. Hope it helps.
http://forum.xda-developers.com/goo...efs-backup-t2769023/post60421668#post60421668
No root access and a locked bootloader.. and still semi bricked during an official OTA? I wondered how many more are having this problem unreported?
From what I have read so far, does seem somewhat common. If I would have known about backing up the EFS partition, I would have. I had the phone for two years unrooted and no problems at all.
Lim Wee Huat said:
No root access and a locked bootloader.. and still semi bricked during an official OTA? I wondered how many more are having this problem unreported?
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Click to collapse

OnePlus One... I'm pretty sure I messed up my EFS partition.

UPDATE:
I have baseband wifi and bluetooth back but my IMEI is still showing up as 0 and no signal. I know the phone is reading the sim because I can see the phone number saved on the sim info.
Also getting "OEM_NV_Backup The NV Partition is invalid!" when I boot OxygenOS
Does anyone know where I can get 16GB installs for ColorOS and OxygenOS? I have a 16GB phone but when I use the msm download tool to install ColorOS I end up with a 64GB install.
Do you have any backup for the EFS partition?
I had same problem about EFS partition and No IMEI too. So I am almost sure that flashing completely untouched official Oxygen OS downloaded straight from official site will solve your problem as it did mine. Just download "Build" from here (oneplus forum) and flash it with latest TWRP. After that you'll get your fully working network connectivity back. Then just flash any other ROM you like, but look for perfect modem first (c6 works best in Asia and c7 rest of the world, but try both if you want). All the best :fingers-crossed::good:
SaurabhMumbaiOneS said:
I had same problem about EFS partition and No IMEI too. So I am almost sure that flashing completely untouched official Oxygen OS downloaded straight from official site will solve your problem as it did mine. Just download "Build" from here (oneplus forum) and flash it with latest TWRP. After that you'll get your fully working network connectivity back. Then just flash any other ROM you like, but look for perfect modem first (c6 works best in Asia and c7 rest of the world, but try both if you want). All the best :fingers-crossed::good:
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Click to collapse
gonna try that now, should I take any other steps before flashing in twrp like wiping anything?
so I tried installing oxygen through twrp but I was getting error 7 (phone is marked as A0001 and install is marked for OnePlus). I tried using the files and instructions from the oxygen 2.14 thread and somehow my phone hard bricked lol, I've learned so much about this phone in the last 2 months.
Gonna throw ColorOS on there and try going straight to OxygenOS from there.
So I had to wipe everything (system, cache, etc) before twrp let me install oxygen. I got oxygen installed but now it loops in oneplus screen and I got this issue come up after installation finished
Some more progress... was able to install oxygen os finally and it look like I'm almost done coming back from this nightmare. Baseband is back, WiFi and Bluetooth work, now just need to see about restoring my iemi, I've found some info on how to restore imei so I'll try that tomorrow sometime after waking up. I've learned so much about this damn phone! !
My bottom screen has also stopped working. The replacement screen you brought from, it is original or clone?? How does it feel to the screen when you buyed the phone from your friend. And i hope you'll get back your imei too
Rex2688 said:
My bottom screen has also stopped working. The replacement screen you brought from, it is original or clone?? How does it feel to the screen when you buyed the phone from your friend. And i hope you'll get back your imei too
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Click to collapse
It's not original. Screen is fine the only downside to non oem front assembly is that that capacitive buttons will not be as bright, some have reported that they don't light up at all, seems to be luck of the draw.
intehweeds said:
Some more progress... was able to install oxygen os finally and it look like I'm almost done coming back from this nightmare. Baseband is back, WiFi and Bluetooth work, now just need to see about restoring my iemi, I've found some info on how to restore imei so I'll try that tomorrow sometime after waking up. I've learned so much about this damn phone! !
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Click to collapse
As I can see from your screenshot from previous reply, you are not using official ROM. Completely official ROM is named as "OnePlus_Bacon_OxygenOS_201601190107". There was no need to wipe internal storage. Use this guide to modify the updater script. It worked for me perfectly. Then flash it and just boot into ROM. I was able to recover everything including IMEI number by this method.
And yeah, I feel the same way. I've learned so much from our beloved Bacon :laugh:
intehweeds said:
Some more progress... was able to install oxygen os finally and it look like I'm almost done coming back from this nightmare. Baseband is back, WiFi and Bluetooth work, now just need to see about restoring my iemi, I've found some info on how to restore imei so I'll try that tomorrow sometime after waking up. I've learned so much about this damn phone! !
Click to expand...
Click to collapse
You have baseband so your imei is back
yet another update
installed oxygenos with twrp, I have baseband wifi and everything but no data signal and my IMEI is 0
I've hit yet another wall :crying:
Why isn't there a 16GB version of ColorOS and OxygenOS? When I install ColorOS via msm download tool I end up with a 64GB install, I think this might be causing my "OEM_NV_Backup The NV partition is invalid!" issues as well.
Just need to resolve those two issues, bad nv partition and my IMEI being 0
Anybody know where I can get a 16GB version of colorOS, I have a feeling I overlooked something I was supposed to tweak
giaur said:
You have baseband so your imei is back
Click to expand...
Click to collapse
That's what I thought but my IMEI still shows up as 0
I don't understand why you are not flashing official Oxygen OS even after saying it solved each and everything for me?? And since it is official, it is bound to support 16 GB variant as well.
http://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
Ok, so the link I posted should be a last resort. You will find a recovery tool that I used when my IMEI would not return correctly. Follow all instructions, but do note that this will completely wipe everything, and if I remember correctly, that includes all personal files. The tool should land you back on the original software (like CM11S). I say try EVERYTHING else people tell you first before doing this. You're essentially starting over your phone. Good luck!
EDIT: Your recovery will be stock as well.
SaurabhMumbaiOneS said:
I don't understand why you are not flashing official Oxygen OS even after saying it solved each and everything for me?? And since it is official, it is bound to support 16 GB variant as well.
Click to expand...
Click to collapse
I did flash the official one. I used the link from the oneplus page that takes me to a forum post. At first I wasn't able to do it with twrp but afterwards I was able to
I did it once with the tool they provided and a second time through twrp, imei still 0
Inflection said:
http://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
Ok, so the link I posted should be a last resort. You will find a recovery tool that I used when my IMEI would not return correctly. Follow all instructions, but do note that this will completely wipe everything, and if I remember correctly, that includes all personal files. The tool should land you back on the original software (like CM11S). I say try EVERYTHING else people tell you first before doing this. You're essentially starting over your phone. Good luck!
EDIT: Your recovery will be stock as well.
Click to expand...
Click to collapse
done this already and still IMEI is 0
intehweeds said:
done this already and still IMEI is 0
Click to expand...
Click to collapse
Aww, I'm sorry man. Best of luck finding a solution.

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