[Q] WP7.5 Bing Maps 3G error - Windows Phone 7 Q&A, Help & Troubleshooting

Dear XDA-users,
I have an LG E900 in Sydney Australia on the Optus Network, which has been fully updated to Mango (and then the tethering update). (also chevron unlocked). Its set to Australian region and its an optus rom I think (or whatever comes with the phone...purchased in Australia).
I have a strange issue with my Bing Maps (standard one that comes with the OS).
When I try to "find directions" when I am using my 3G data it comes up with one of two error messages:
1) No Location Information: Bing Maps can't find your location at the moment. Try again later. (but it has found me correctly when I click the "me" button grrr)
2) Bing maps cannot reach the internet. Please check your 3g or wifi connection. (but I am completely connected to the internet).
So I have done some trouble shooting and both of these errors are illogical or incorrect.
first of all, when I click on the "me" circle it finds my location perfectly (scarily so).
Also I scroll around the map and zoom in and out and bing maps is clearly reaching the internet as it is constantly clearing up the resolution. Also I can go to use internet explorer just fine.
I have installed Nokia Drive and Bingle Maps and both of these applicaitons work perfectly for giving me directions on 3G.
Now the kicker, when I am at home and I connect to Wifi bing maps direction does work, but directions on Wifi is essentially useless for me, as its when I am out and about that I could really use it.
One last thing I tried finding directions on 3G data where I put both places as a fully written out address (as opposed to "My Location"), and it still doesn't work BUT if I go to search for an address (not directions), then it finds it straight away.
Is there something I can do to further trouble shoot or fix this error up in anyway? I really want this to work ...

I guess no one knows how to help me.... in that case does anyone know how I can "reset" or "re-install" the maps program or something to trigger it back to proper functionality.
also this is a bump to the first post haha.

Weirdly worked out what was wrong...but not why. In any case my issue is reolved now...
The APN from Optus was 'yesinternet' (as it should be). I had a friend who suggested changing it to just 'internet' like most carriers and see what happens. Did that, restarted the phone and instantly it was working. All other 3G dependant apps like email, explorer still works just fine.... so there you go...
Can anyone explain that?
Its fixed so mods you can put a resolved tag on this one if required.

Interesting. In the states, my 4g stopped working for like 1 whole day and i couldn't figure out why on att. what i did was manually put in the apn settings i found on the internet and it immediately started working. next day set back to auto everything was fine. Think my carrier was messing with settings but wouldn't admit to it.
Handy to keep those apn settings around in case of emergencies. maybe the original uses a proxy that filters out bing and the "internet" one does not?

ROCOAFZ said:
Interesting. In the states, my 4g stopped working for like 1 whole day and i couldn't figure out why on att. what i did was manually put in the apn settings i found on the internet and it immediately started working. next day set back to auto everything was fine. Think my carrier was messing with settings but wouldn't admit to it.
Handy to keep those apn settings around in case of emergencies. maybe the original uses a proxy that filters out bing and the "internet" one does not?
Click to expand...
Click to collapse
This makes sense I guess, but pretty poor choice for Optus as they are the official seller of this model of phone in Australia.

Related

[Q] Need to clear WiFi location cache after move

I moved (with my WiFi router) from Maine to Texas. My Xoom is convinced that that the WiFi still signifies that I'm in Maine. The widget for the Weather Channel keeps showing me the weather for Portland, ME. Also, whenever I open Google Maps, it jumps to my old address before going to the current GPS location in Texas.
I assume there must be some sort of cache that associates a given WiFi MAC with a location. I tried deleting the WiFi association and then adding it again, but that didn't fix the problem. So my guess is that I need to clear that cache (if it exists).
Any help would be greatly appreciated as this is a quite annoying problem.
Oh, I forgot to mention. If I turn off Google's location service (Location determined by Wi-Fi) (in Settings-->Location services), this fixes the weather app, but Google Maps still jumps to Maine until I get a GPS lock.
I think this is in Google's cache - they know your wifi was at your old place so that is where everything starts. I tried to look for a link from Google to "reset" your location data. I couldn't find it. I will post back if I do.
---------- Post added at 10:33 PM ---------- Previous post was at 10:26 PM ----------
Found a similar post in a Google forum.
I can't post links yet so...
open google - search for "google reset wifi location" and check the first link.
What about changing the name of your wifi - the network name will change and then Google will update the maps (maybe).
Found another post about google latitude - might be able to reset location?
I changed the WiFi name. I'll post back later with results after I see if it works over the next day or so. Looks good so far though.
I thought it was going to work. It still showed the correct location last night (about 20 hours after the change), but it's now (40 hours after the change) messed up again. Very strange that it would work for that long and then revert to the previous behavior.
None of the links in the search result referenced by da_beast work anymore. Unfortunately it's a 2 year old thread. It does seem to match my problem exactly though, so thanks for finding it.
I found another thread that says that, by leaving GPS and WiFi on consistently, it will eventually get fixed.
Here's the oddest thing though. It screws up my Xoom, but not my phone (HTC Evo Shift 4G).
Current plan: leave both phone and tablet connect to the WiFi with GPS on and see if it helps.
I'll update for anyone who might be having the same problem as I see what happens.
Just by pure coincidence I saw an app on the market today called Location Cache by REMYDEMY. I have never used it, and have no idea if it works; but, it has positive reviews, and seems to do exactly what you're looking for. Let me know if you do decide to try it, just out of curiosity.
spackmanbr said:
Just by pure coincidence I saw an app on the market today called Location Cache by REMYDEMY. I have never used it, and have no idea if it works; but, it has positive reviews, and seems to do exactly what you're looking for. Let me know if you do decide to try it, just out of curiosity.
Click to expand...
Click to collapse
That might do it - I tried it just to see what it does.
Lost track of this thread for a bit while I was dealing with work stuff and installing a washer/dryer set.
Anyway, the upshot is that leaving the GPS on along with the other things I tried seems to have fixed it. I haven't had problems in at least five days.
Since I don't know what exactly worked, here is a list of everything I did (Note a number with a letter means I did these these things basically at the same time or several times that were mixed together):
1) Left GPS on for the Xoom (WiFi, no 3G)
2a) Accessed Google Maps multiple times on the Xoom when the Weather Channel app showed the wrong location
2b) Traveled to a family member's house with WiFi that showed the proper location on the Xoom multiple times
3) Changed the AP name for the router
4) Turned on GPS on my HTC Evo Shift 4G
5a) Accessed Google Maps multiple times on the Xoom when the Weather Channel app showed the wrong location
5b) Traveled back and forth with the phone only (GPS still on)
So conclusion, it's fixed.
My guess is that it has to do with multiple GPS location fixes while connected to the router. I don't think changing the AP name had anything to do with it, but I don't know for sure. I do think that having multiple sources (phone & tablet) helped, but I can't say for sure. It could have just been the number of GPS/router connections from the tablet.

[Q] Problem with Tellme on cellular network

Hi everybody,
I have a little problem with Tellme when I'm on cellular network. I cannot dictate messages anymore when I'm not under wifi.
I can surf the web without problems and even apps from marketplace are working flawlessly, only that function is not working.
Is it possible that my carrier is blocking the port where the requests are redirected?
Thanks for any help
Alex
P.S.: my cellphone is a Lumia 710 and my carrier is Vodafone IT
Interesting. I have kinda the opposite here. Under my work WiFi I cannot connect. I run the network and I can't see where the firewall is blocking it so I would also like to know what port uses.
on Nokia don't you have a network connection setup tool? Check Nokia in the marketplace and see if it fixes it.
Sent from my PI39100 using XDA Windows Phone 7 App
Thanks for your reply!
I already tried with Nokia app, but nothing changed...
I'm meeting the same issue....happened since Mango. http://forum.xda-developers.com/showthread.php?p=21800758#post21800758
Works fine on wifi though. Troubleshooted with LG (phone) and StarHub (carrier), but no joy to date.
Do you know if your carrier is blocking some kind of traffic (for example voip)? Maybe the problem is related to this... Maybe the Tellme service relies on a port our respective carriers are blocking because they are usually used by some service they block for convenience (like the one Skype uses for voice)...
Today, for some reason, everything restarted to work again, apparently without intervention... I'm going to mantain it tested over the next days to see if something changes...
Thanks to all for the moment!
alexvallese said:
Today, for some reason, everything restarted to work again, apparently without intervention... I'm going to mantain it tested over the next days to see if something changes...
Thanks to all for the moment!
Click to expand...
Click to collapse
It seems I have found the real solution: the culprit is Network Configuration app from Nokia, but I also think that all network configuration apps are creating the same problem.
I saw with an app that I had 2 connections configured and obiviously the one that has priority is the one written nobody knows where by the app, instead of using the right one I manually configured.
So I started the app again and I used a wrong carrier. The wrong connection has changed, but this time is disconnected so now I am sure the one used is the one configured by me.
Now everything seems to work for real, I'm obviously going to mantain it monitored. Hope this is going to be of any help!
Bye
Alex

[Q] Moved 30 miles away, router from that home still thinks its there?!!?

I've got a screwy situation I'm desperately seeking a resolution to... simply put, we moved, and since then my Galaxy S2 (AT&T) pulls location from wifi when connected to it, everything within the phone keeps showing up that we're still back home, 30 miles away in a different state! But simply turn wifi off and then use 3G for location, and from the same spot in the new house, everything begins to work normally...
Now here's the twist - only on certain roms does this happen. Right now, I'm running MIUI 2.3.7, build MIUI-203090. Right now, on THIS rom, everything is working as it should... wifi is on, phone connected, showing all the correct information for the correct area... by changing roms, with all the same settings selected, the phone begins showing up back in the former location, and I begin to boil. I've reset the router back to factory defaults, and the same problem exists... I'm convinced it's a router issue.... I have an HTC Inspire that I had until 2 weeks ago when I made the upgrade... I broke it out and used it to test... and I can confirm that, on certain roms, even with a totally different phone, the SAME problem results because its connecting wirelessly to the same router....
Any ideas??
I assume that you are using the same router as previously?.. A router does not necessarily re-ping its location on a regular basis and so you may very well need to update your location in the skyhook database..
http://www.skyhookwireless.com/howitworks/submit_ap.php
Midnight1970 said:
I've got a screwy situation I'm desperately seeking a resolution to... simply put, we moved, and since then my Galaxy S2 (AT&T) pulls location from wifi when connected to it, everything within the phone keeps showing up that we're still back home, 30 miles away in a different state! But simply turn wifi off and then use 3G for location, and from the same spot in the new house, everything begins to work normally...
Now here's the twist - only on certain roms does this happen. Right now, I'm running MIUI 2.3.7, build MIUI-203090. Right now, on THIS rom, everything is working as it should... wifi is on, phone connected, showing all the correct information for the correct area... by changing roms, with all the same settings selected, the phone begins showing up back in the former location, and I begin to boil. I've reset the router back to factory defaults, and the same problem exists... I'm convinced it's a router issue.... I have an HTC Inspire that I had until 2 weeks ago when I made the upgrade... I broke it out and used it to test... and I can confirm that, on certain roms, even with a totally different phone, the SAME problem results because its connecting wirelessly to the same router....
Any ideas??
Click to expand...
Click to collapse
Never heard of this before - will try it...
If you have Google location checked it may be using the known location when it was first detected.
Change your router wifi name. Then it may not know anything except through GPS.
Sent from my DROID RAZR using xda premium
I tried the skyhook option, but it's not real clear - either it could take affect or could take up to 7 days - ?!??
The router's wifi name has been changed - and even went as far as to restore it back to factory defaults... STILL the same result... I'm absolutely confused.
this issue is not uncommon.. eg. my mobile hotspot shows me at home no matter where i am in the USA... a router is part of infrastructure and so is a fixed location... if not then the skyhook database would not even be required.
For any changes to take affect you will need to power cycle the router... and yes, a free service may take time to resolve itself.
you're welcome
p.s. nowhere anywhere on the web is a router referred to by name.. it has a unique mac address..it is this address that is tied to your location so change all you want.. but until the db is updated you will live 30 miles away
Midnight1970 said:
I tried the skyhook option, but it's not real clear - either it could take affect or could take up to 7 days - ?!??
The router's wifi name has been changed - and even went as far as to restore it back to factory defaults... STILL the same result... I'm absolutely confused.
Click to expand...
Click to collapse
Mystic38 said:
For any changes to take affect you will need to power cycle the router... and yes, a free service may take time to resolve itself.
p.s. nowhere anywhere on the web is a router referred to by name.. it has a unique mac address..it is this address that is tied to your location so change all you want.. but until the db is updated you will live 30 miles away
Click to expand...
Click to collapse
"until the db is updated?" - I'm sorry, can you be more specific?
I have a Belkin n450+ router... how would I accomplish this?
I had been powered off all during the move, well over 24 hours - I'm confused about how to go about "clearing the db" -
if you have reported the location change to the skyhook server, you will have to wait for them to update their database (db..sorry)..
You have tried a reset, the only other suggestion other than to wait is to restore the factory firmware to factory settings.. you may need to update firmware after this and will need to reset and configure your network, but its an idea..
Midnight1970 said:
I had been powered off all during the move, well over 24 hours - I'm confused about how to go about "clearing the db" -
Click to expand...
Click to collapse
Just did a search for this problem and found this thread. Is this still the best solution?
Google uses many methods for its location, WiFi, GPS and Cell towers.
Remember that Google Street View car that travels around. It also tracks location and if it sees a WiFi signal it records the broadcasted name and location. If you use a Google service, phone or PC Google tracks the WiFi access point name. If it has a record of that name if knows your location. Otherwise it only knows your IP address is within a certain area of a city.
So, Google knows your WiFi routers name is at a particular address/location, then you move. Google doesn't know you moved so it continues thinking you're at your old address.
Changing the Routers WiFi name and a new IP address forces Google to relocate you by using GPS and other WiFi Hotspots it sees near you on your phone. It will then associate your new WiFi router name with your new location.
Basically but more complex than that.

[Q] Incorrect Weather Location; No prediction for hardware keyboard

Hey everyone,
I'm experiencing a couple minor issues with my MyTouch 4G Slide and wanted to see if anyone had any input.
First is the weather location... when I am at work my phone's weather location always gets all weird. It happened with my G2 (before this phone) as well. On the G2, it would show my location as in Japan. With the MT4GS, it shows as Denver CO. It updates when I leave the building, but it is still frustrating for numerous reasons. First, the time on my phone switches to Denver's time zone while at work. It throws me off whenever I look at my phone. Also, after I leave and the location updates, it doesn't update the time zone. I have to go to Settings -> Date and Time, and uncheck and recheck 'Automatic' for it to switch back to the correct time zone. Finally, while Maps will read my location just fine, other location-based apps seem to be thrown off as well.
One other question is about the hardware keyboard. I have Prediction turned on in settings but it never works. It's nice with the hardware keyboard because I can skip the alt+ keypresses for punctuation and it inserts automatically, and it will capitalize I, etc. If I'm not mistaken, this hasn't worked since the recent HTC update that moved us to Google Play Store.
If anyone has fixes and/or other info about these issues, I'd appreciate your input! Thanks so much.
Are you connecting to your work's wi-fi automatically when you are there? It could be that the location information (which would affect weather and time) is using your IP address info. I know when I connect to my wi-fi at home, it will alter my location to a nearby suburb.
Fuzi0719 said:
Are you connecting to your work's wi-fi automatically when you are there? It could be that the location information (which would affect weather and time) is using your IP address info. I know when I connect to my wi-fi at home, it will alter my location to a nearby suburb.
Click to expand...
Click to collapse
I wish! Our WiFi doesn't even show up on my phone... they must have the SSID hidden. I think it's because the building is older, and it must have lots of concrete or something because radios, cell phones, etc don't work well in here. Mine only works because my desk is right by the main entry door and a few windows. I'm assuming that the GPS signal could get thrown off by that as well. I'm just hoping since Maps can locate me that maybe I could fix the rest of the location-based services.
retrokick said:
I wish! Our WiFi doesn't even show up on my phone... they must have the SSID hidden. I think it's because the building is older, and it must have lots of concrete or something because radios, cell phones, etc don't work well in here. Mine only works because my desk is right by the main entry door and a few windows. I'm assuming that the GPS signal could get thrown off by that as well. I'm just hoping since Maps can locate me that maybe I could fix the rest of the location-based services.
Click to expand...
Click to collapse
It may not even be getting a GPS signal, instead relying upon the location data of the celltower you're linked with. I've seen the location info being off by neighborhoods, but not to the extreme you've mentioned.
Uncheck the automatic update, then it will stay in the right timezone.
Also, I use swiftkey x, it has the best word prediction, and works great with the hardware keyboard.
yellowjacket1981 said:
Uncheck the automatic update, then it will stay in the right timezone.
Also, I use swiftkey x, it has the best word prediction, and works great with the hardware keyboard.
Click to expand...
Click to collapse
Thank you for the recommendation! The app is downloading now and I'm already excited because of the amazing reviews it got. I'm sure I'll love it. I was hesitant to uncheck the automatic setting because I want it to sync the time... but now that I think about it, once the time is set from the network... why would it need to sync? Unless I do a battery pull or something.

Question Family link [TB-J617F]

Hi all,
I've been trying to get family link working as my daughter uses this tablet. When trying to add her account the setup gets stuck in an endless loop never competing. Having read various threads from other devices, I think it's probably something to do with play services not having certain permissions. I would consider unlocking, installing twrp, magisk etc if required to fix, but I don't want to loose widevine.
The long and short is I can't use her account on the device at all as she's part of the family group - her account won't work at all without family link.
I wondered if anyone here had either tried this, or come across other odd behaviours relating to play services?
I'm running the Chinese ROM ziu 13.
Appreciate any thoughts.
Cheers Matt
Few things I have tried (and eventually got it to work) across 2x Lenovo P11 Plus (J616F)'s:
1st one was a factory reset and then instead of using my home WiFi, setup the device using a 4G hotspot from my phone. (Not a clue why, but my Home Wifi (Unifi Access Points) takes upwards of 2 minutes to get internet with the Lenovo's, even though all other devices are fine).
Second method:
factory reset and setup the device as "Offline" (i.e. dont input any WiFi details, button down bottom right saying "Setup as Offline")
Once gone through initial steps, connect to your WiFi, give it 10 minutes to update a few bits.
Open Play Store (DO NOT SIGN IN!), and press the three dots at the top right and goto updates
Let the device update all apps
When complete, try adding the childs Google Account (again, if this fails, try using a 4G hotspot from another device (disabling Wifi on that device first))
Hope that helps
Ok, that sounds pretty strange but I might give it a go. I just set her up a new Google account as nothing I could do could get the old one logged in. Thanks for your advice.
I suspect your unifi is running a shared ssid and your 5ghz is on an inaccessible band, are you always connecting at 2.4ghz? I had to change the 5g band on mine to even see it!
mdurkin said:
Ok, that sounds pretty strange but I might give it a go. I just set her up a new Google account as nothing I could do could get the old one logged in. Thanks for your advice.
I suspect your unifi is running a shared ssid and your 5ghz is on an inaccessible band, are you always connecting at 2.4ghz? I had to change the 5g band on mine to even see it!
Click to expand...
Click to collapse
Only have my 5Ghz on normal bands (i.e. non DFS), even tried a separate 2.4Ghz Guest network, disabled WPA3, all to no avail. Not got a clue what caused it, my ISP doesn't block anything either (Zen UK)
Any other device was fine over WiFi (have setup much older Samsung tablets, newer kids phones) all with Family Link, it was just the Lenovo's that was stuck in a loop saying I needed to remove and re-add the account.
Just couldn't figure it out, and had already spent a few hours trying. Hoped the newest firmware would fix, but that didn't help either.
Hope it helps and good luck
Just playing around on the tablet and it appears that it struggles with IPv6 - could be that my hotspot is IPv4 only. Could be related to the loop it gets stuck in?
Not sure why it doesn't like IPv6 though as all other devices are fine with it...
I've just gone through full reset, then tried using 4g hotspot as you suggested. I have to use Lenovo app centre to get play store, then use play store with no login to update. That all works fine. Then add my daughters account. Then I get stuck in the same loop of not being able to register the device with family link.
In my case, I don't think this relates to internet access, I think there's something going wrong with the software / permissions on the device. It's genuinely very frustrating as I imagine it's probably not terribly difficult for the Lenovo Devs to fix.

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