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Dont Buy In Expansys Much Bad Support!!!!!!!!
why? Please expand and tell us your experience....
dontbuyexpansys said:
Dont Buy In Expansys Much Bad Support!!!!!!!!
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Odd?
I have bought a number of items from them and had no problems?
Hard to comment when you dont expand (pardon the pun) on your experience
I too have purchased from them and find them very helpful.
When i asked if the phone could be delivered to my work address if it was early or home address if it was late, it unexpectedly did come to my work address!
Very happy!
Expansys technical support
I guess the guy bought an Expansys branded (MWG) phone.
Expansys is very good at selling equipment and customer services related to sales in general but technical support for products they launch themselves is another matter. But I guess they are learning in the process. Very few "voluntary" support staff respond to enquiries on their forum and it takes a long time for the answer to really help you. But from what I read here HTC is not much better otherwise we would not need the help of all you guys.
wovens said:
I guess the guy bought an Expansys branded (MWG) phone.
Expansys is very good at selling equipment and customer services related to sales in general but technical support for products they launch themselves is another matter. But I guess they are learning in the process.
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Unfortunately they are "learning" the wrong way, i.e. in favour of profit over users. MWg support is a prime example - when they first launched their own products under the Ubiquio brand there was regular dialogue on the forums between customers, the Expansys/Ubiquio product managers, and even the TFW engineers, as well as actively developed firmware. Since the move to MWg, that's pretty much all dried up, and the whole of eXpansys' official forum support is done by one, very busy, employee (in addition to a few volunteer helpers who answer general questions).
On the other hand, that's still a lot more than you get from most other on-line retailers.
I use eXpansys sometimes for small purchases. Never had a problem.
It seems though from various things I've heard they are very good when everything is going right. When something goes wrong however....oh dear!
Just some random person with a grudge trying to take down a company. Woooohooooo! You fail!
I have purchased several items from them with no problems - they bent over backwards to get my diamond to me before i went on hols
Not the best
I asked a qu on the forum; was not even acknowledged.
I also asked a qu about getting my USB port fixed via their service; I noticed I had a few missed calls one night which could have been them, but I never received an email reply...
jolley_small said:
I asked a qu on the forum; was not even acknowledged.
I also asked a qu about getting my USB port fixed via their service; I noticed I had a few missed calls one night which could have been them, but I never received an email reply...
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You never get response from them, thats my experience too.
You get less information how things will get handled when you deal with Expansys.
Good or bad, have seen other companies who take customer care serious.
Thats the point.
My first order went perfect from them, my next one was not what i did order. then the **** begins.
Did anyone else get this message. I'm apprehensive to replying as I feel it may be a scam....
It was in my PM box......
[email protected] said:
Hello Purple Drama Llama,
I am a representative of RearthUSA. We are a recently launched company in the U.S., and we are seeking consumer responses to our products so that we can revise them in order to better suit your preferences. We are currently trying to improve our Season 1 Nexus S Case. As you are a highly respected member among the XDA Developers Forum Community, we would like to mail you a case free of charge so that you can test and use our product in order for us to gain some valuable consumer feedback. You may choose any color you want from the following list on our site - http://rearthusa.com/products-page/ringke-gadget-cover/nexus-s/.
We would highly appreciate your comments, concerns, and suggestions in regard to our Nexus S case. If you enjoy our product and feel that it is something worth sharing with other members of the community or that they might benefit from its use, then we would truly appreciate you taking the time to post a review on the forum so that other members have the opportunity to view it and deliver their feedback as well. Provided is a link to another Feedback Program we offered for the Evo 4G - http://www.evo4gforum.net/htc-evo-4g-accessories/ringke-case-from-rearth-usa/.
If you are interested in assisting us to develop a top-quality product then please feel free to respond to me via email at - [email protected] Once you have confirmed with me your color choice and provided your shipping address, we will ship the case out to you immediately. Thank you very much for all of your time and consideration of this message. We look forward to hearing from you.
Best Regards,
Blake Trasker | RearthUSA R&D
RearthUSA.com
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seems too shady. i wouldnt give my address out like that
report it to a moderator and they'll do the appropriate actions to the user
It is a legit company and all. I bought my keyboard cover for the macbook from them on ebay and they have some video reviews of it on youtube. A lot of user reviews (who got it for free), so I'm not surprised that they are giving it away to get a review in return.
Ask him for a phone number or refer him to the user who recently made a video of the Casemate Pop case in the accessory section.
DKYang said:
It is a legit company and all. I bought my keyboard cover for the macbook from them on ebay and they have some video reviews of it on youtube. A lot of user reviews (who got it for free), so I'm not surprised that they are giving it away to get a review in return.
Ask him for a phone number or refer him to the user who recently made a video of the Casemate Pop case in the accessory section.
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I know its a legit company, I was just concerned because they had 0 feedback from the forum and it I have never purchased anything from them as well as it being a PM here and not something more professional like an e-mail. Oh well. I'd like to get a free case, I may do it.
Purple Drama Llama said:
I know its a legit company, I was just concerned because they had 0 feedback from the forum and it I have never purchased anything from them as well as it being a PM here and not something more professional like an e-mail. Oh well. I'd like to get a free case, I may do it.
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How do you expect them to email you when you don't allow it via your profile?
Even with 0 feedback, they have to start somewhere. If you don't want to give them your address, then try to get a temporary PO Box, business address, or something similar. It can't really be a scam if you're only going to give them your name and address (well, none that I have heard of yet using just those two information).
DKYang said:
How do you expect them to email you when you don't allow it via your profile?
Even with 0 feedback, they have to start somewhere. If you don't want to give them your address, then try to get a temporary PO Box, business address, or something similar. It can't really be a scam if you're only going to give them your name and address (well, none that I have heard of yet using just those two information).
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That seems way too much work just to get a free case.
And you seem pretty open to a stranger asking for your name and address. Sorry but this is the internet, gotta be cautious.
If you really need a case, I'd recommend the Case-Mate Pop case. There's a coupon in the Pop thread that reduces it to $27
I think there's a marketplace they can post in instead off spamming forum members.
Sent from my Nexus S using Tapatalk
zephiK said:
That seems way too much work just to get a free case.
And you seem pretty open to a stranger asking for your name and address. Sorry but this is the internet, gotta be cautious.
If you really need a case, I'd recommend the Case-Mate Pop case. There's a coupon in the Pop thread that reduces it to $27
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How'd you get that idea? If you work somewhere you could use that address. Oh and I know it's the internet, what do you think I'm using right now? Also, what's too much work? Registering on a forum? Copy/pasting the letter and edit the name? Is it so rare for a company to have a rep register on a forum?
Anyways, I agree that it seems shady and all, but a quick Google search led me to this xda member receiving the product. Of course, he's the only one so far that I can find via quick search.
http://forum.xda-developers.com/showthread.php?t=914272
And then Rearth's official blog posted that review along with other user reviews plus the link to the review (most to AndroidForums):
http://rearthusa.com/blog/?cat=120
You could just give them a call and ask for Blake.
http://www.bbb.org/north-east-louis...ing-services/rearth-usa-in-monroe-la-90004664
It's the OP's choice anyways, you can send him my way if you don't want to do it. I'm kind of interested on how good this case is after looking at some reviews of the Evo version.
DKYang said:
How'd you get that idea? If you work somewhere you could use that address. Oh and I know it's the internet, what do you think I'm using right now? Also, what's too much work? Registering on a forum? Copy/pasting the letter and edit the name? Is it so rare for a company to have a rep register on a forum?
Anyways, I agree that it seems shady and all, but a quick Google search led me to this xda member receiving the product. Of course, he's the only one so far that I can find via quick search.
http://forum.xda-developers.com/showthread.php?t=914272
And then Rearth's official blog posted that review along with other user reviews plus the link to the review (most to AndroidForums):
http://rearthusa.com/blog/?cat=120
You could just give them a call and ask for Blake.
http://www.bbb.org/north-east-louis...ing-services/rearth-usa-in-monroe-la-90004664
It's the OP's choice anyways, you can send him my way if you don't want to do it. I'm kind of interested on how good this case is after looking at some reviews of the Evo version.
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If i worked for a company, I wouldn't be suspicious by mass emailing users of a forum telling them to send me their addresses. It's just not very trustworthy.
It's the internet, people can pose as other people. Again, this is just for a free case, you shouldn't have to go through a WHOLE hassle process just to verify something. They could just went to the market place or the general forum and make a general post in regards for people to test out their product.
Approaching users of a forum via Private Message is not a good practice. It's suspicious. Especially when they never made any posts or contributed to XDA. They have no recognition around this community.
I could easily make a spoof account and say im a representative from Case-Mate and that I want you to test a upcoming case that we haven't announced. I want you to test our Case-Mate Barely There case before we announce it.
Would you easily just give someone your address? It could be a friend of yours who simply hates you and wants your address. It's not a smart idea to be so free to give your address away.
Ordering something online? Yeah. If they're a massive corporation and its something I can trust, I have no fear of giving my address away. To a stranger? not happening.
zephiK said:
If i worked for a company, I wouldn't be suspicious by mass emailing users of a forum telling them to send me their addresses. It's just not very trustworthy.
It's the internet, people can pose as other people. Again, this is just for a free case, you shouldn't have to go through a WHOLE hassle process just to verify something. They could just went to the market place or the general forum and make a general post in regards for people to test out their product.
Approaching users of a forum via Private Message is not a good practice. It's suspicious. Especially when they never made any posts or contributed to XDA. They have no recognition around this community.
I could easily make a spoof account and say im a representative from Case-Mate and that I want you to test a upcoming case that we haven't announced. I want you to test our Case-Mate Barely There case before we announce it.
Would you easily just give someone your address? It could be a friend of yours who simply hates you and wants your address. It's not a smart idea to be so free to give your address away.
Ordering something online? Yeah. If they're a massive corporation and its something I can trust, I have no fear of giving my address away. To a stranger? not happening.
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I understand why it seems shady, didn't I say that in my previous post? *Looks back* Why yes I did. So no need to waste your time to explain it. Geez.
Anyways, I provided information for the OP to go by. So that's that. It's his choice to make anyways. If you consider a quick 2 minute search such a hassle, then okay whatever, that's just you.
In reply to the suspiciousness regarding the method of contact. I apologize if it made anyone feel uncomfortable. Additionally, I didn't mass spam anyone. I sought through the entire forum and selected around 10 individuals who I felt would contribute a worthy review to the community. I could post my own review of the product but that doesn't carry as much credit does it?
Again, I apologize for this chosen method of contact. However, you won't have to worry about that method anymore in the future. We are setting up our official review request option on our new Website, and we will allow users (such as yourselves) to come and request to review one of our products if you like. But of course, we will only select a number of reviewers per week and will include only those individuals we feel will truly post a worth while review for others to view.
And I assure you all that I will be contributing much more to this community from here on out.
Well, we will see if its a scam, If he wanted my address he can easily look that up on the web. (note sarcasm)
doesn't sound like a scam, just a company trying to get xda publicity for their product by sending out a few free ones. op has over 2k messages to his name, so has some reputation here. you should actually be kinda honoured. if in doubt, set up a new email address and contact them asking for a phone #.
it's called marketing and all that jazz
MarkusPO said:
doesn't sound like a scam, just a company trying to get xda publicity for their product by sending out a few free ones. op has over 2k messages to his name, so has some reputation here. you should actually be kinda honoured. if in doubt, set up a new email address and contact them asking for a phone #.
it's called marketing and all that jazz
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yea, not too worried at all
i just gotta get my Nexus S soon. enroute, here Tuesday
(had a t-mo NS, now the white AT&T NS)
Probably not a scam. I bought their case and love it. Great service as well. Consider yourself lucky to have the opportunity to receive a case in exchange for a review.
Sent from my Nexus S using XDA App
peeturr said:
Probably not a scam. I bought their case and love it. Great service as well. Consider yourself lucky to have the opportunity to receive a case in exchange for a review.
Sent from my Nexus S using XDA App
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Yes I'm pretty excited. New phone and a free case, sounds good to me. I'll also do a case mate pop case and incipio feather review.
The only thing i can rely on is this: http://www.resellerratings.com/store/Negri_Electronics
anybody have experience with them?
http://negrielectronics.com
I ordered a Lumia 820 and 920 from them and I really recommend you. I live in Mexico City and I haven't problem to my packages. They ship to a lot of countries via UPS and Fedex (I got my two phones by Fedex). They can help you with the customs in your country if you ask them. Five stars rated by me.
imeem said:
The only thing i can rely on is this: http://www.resellerratings.com/store/Negri_Electronics
anybody have experience with them?
http://negrielectronics.com
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Reseller ratings, unfortunately, is not a good sample to seek accurate reviews from. 9 times out of 10 customers only use this site to leave negative comments. While only 2% of all orders actually leave reviews to begin with.
Reviews found here are more accurate: http://nel.ec/NEGoogleReviews
These reviews are taken directly from the customer, by Google Checkout, in their follow up email that is sent to all shipped orders. This will give you a better sample, and size for your request.
- Negri Electronics
Negri Electronics said:
Reseller ratings, unfortunately, is not a good sample to seek accurate reviews from. 9 times out of 10 customers only use this site to leave negative comments. While only 2% of all orders actually leave reviews to begin with.
Reviews found here are more accurate: http://nel.ec/NEGoogleReviews
These reviews are taken directly from the customer, by Google Checkout, in their follow up email that is sent to all shipped orders. This will give you a better sample, and size for your request.
- Negri Electronics
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Click to collapse
wow never expected a person related to Negri Electronics to reply to this thread.
Ordered 2 HTC Butterfly and they were cancelled without explanation
Last week I bought 2 HTC Butterfly, from Negri Electronics. At first, the site wouldn´t let me buy 2, so I bought just one for $ 779.50.
I came back the nex day for the other one that I needed, and saw that the price had gone up to $ 818. I really needed these phones so I bought it anyways. A few days later, I get a refund notice from the 2 sites I used to pay for my purchase, Paypal and Amazon, and no email, no explanation whatsoever from Negri. There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
Hippolito said:
Last week I bought 2 HTC Butterfly, from Negri Electronics. At first, the site wouldn´t let me buy 2, so I bought just one for $ 779.50.
I came back the nex day for the other one that I needed, and saw that the price had gone up to $ 818. I really needed these phones so I bought it anyways. A few days later, I get a refund notice from the 2 sites I used to pay for my purchase, Paypal and Amazon, and no email, no explanation whatsoever from Negri. There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
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Very sorry to hear about your issue. Did you ask anyone at NegriCare about these issues before posting on this board? Often times asking a customer care representative you are able to get an answer so your post on this board is complete. Instead it just leaves others in the dark thinking that we did something deceitful.
If you have an order number, you can contact [email protected] and you can check on the status. Here are some possibly reasons it was canceled.
1. You paid with Google or Amazon and the order was considered "fraud" and it was canceled. At this point no email is sent from our behalf.
2. You paid with PayPal for a color BLACK Butterfly, which is not released. At this point the order would be canceled after 30 days automatically. We do not have the option to extend that.
3. The order was canceled because you sent an email to request just this. In this case your order would have been canceled and no email would be sent.
These are all possibly scenarios. There isn't anything "fishy" about canceled orders. In fact, it happens alot. The screening process is quite involved and out of our control. Often times the customer would be furious with us when we didn't do anything. This is why it's best to contact the company prior to venting on message boards as it might not have been under our control.
Please contact us at your earliest convenience. It's never nice to be called "fishy" and we would like to make sure that you don't have that opinion of us any longer.
---------- Post added at 03:13 PM ---------- Previous post was at 03:08 PM ----------
Hippolito said:
There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
Click to expand...
Click to collapse
You will always find complaints if you look hard enough. We just hope that you are able to see past the petty issues that a few customers had and focus on the great experiences others have had - and posted about.
Here are a few 3rd party sites that collect reviews of Negri Electronics
http://nel.ec/Y8f2mS
http://nel.ec/ZH6Pqf
http://nel.ec/R7riBe
Please keep in mind that it's very difficult to get a customer to leave a good review even if they have had a great experience. Often times the only time a review is left is when it's negative. Of over 56,000 successful orders, only the above have left reviews. Of that population, look at how many are positive.
No
I had a misfortune to buy a defective phone from this web-store. After the return, multiple emails, delays, unreasonable and unfair offers, they have finally suggested a partial refund which I agreed to just to be ignored once again. Today, 7 months since return, our dispute is still not settled. I wouldn't call that trustworthy.
Something has happened to them. Their "contact' page is missing. and my replies to my existing email chain are unanswered for 3 weeks.
Hey people Merry christmas and happy new year in advance.
I am looking for an online shop that sells android phones like goophone i5 or HDC I9300 and other awesome copies. I am from mauritius and well stuff are rather expensive here and by expensive i mean Real Iphone 5 is lets say approx USD 1100-1300. And well i really dont want to use that much money on a phone.
I've seen some sites like fastcardtech, chinaecarts and others, too many reviews with many different opinions and bad experiences like wrong product etc and also scam. Figured i could ask help from you guys.
Any links to some shops with good service, aftersales, response, handling, shipping, honesty. Well lets say great shops all in all. Please post them with any reviews and personal experiences that might help me out.
Or if you know high quality android smartphones for under $300 that play in the category of the likes of "LG Nexus 4, Galaxy S3" Lemme know.
Thanks,
Arshad
Lascar77 said:
Hey people Merry christmas and happy new year in advance.
I am looking for an online shop that sells android phones like goophone i5 or HDC I9300 and other awesome copies. I am from mauritius and well stuff are rather expensive here and by expensive i mean Real Iphone 5 is lets say approx USD 1100-1300. And well i really dont want to use that much money on a phone.
I've seen some sites like fastcardtech, chinaecarts and others, too many reviews with many different opinions and bad experiences like wrong product etc and also scam. Figured i could ask help from you guys.
Any links to some shops with good service, aftersales, response, handling, shipping, honesty. Well lets say great shops all in all. Please post them with any reviews and personal experiences that might help me out.
Or if you know high quality android smartphones for under $300 that play in the category of the likes of "LG Nexus 4, Galaxy S3" Lemme know.
Thanks,
Arshad
Click to expand...
Click to collapse
I'd recommend Everbuying. I sometimes get stuff from there and I find it pretty trustworthy
Thanks for the link i'll check it out.
Cheers
Any1 know where i can get the Yeezone S3 Mini. I can't seem to find any shop selling it,
And what do you think of the HDC Galaxy S3 mini.
Sorry im new user cant link.
http://android-sale.com/5i-4-inch-screen-1ghz-dual-core-mt6577-cpu-8mp-camera-phone.html
ok so i have settled for this phone. But i am still unsure. After much research there are too many conflicting answers and reviews.
1 moment scam, 1 moment good, 1 moment something else. I've even looked here and its the same. I don't know if its unsatisfied customers or people who never had any experience with them.
Could some people with experience with buying from android-sale.com light my path plz.
Thanks.
Hi folks. Did anyone know GlaDeal Store? It's trustworthy?
Update (13 March 2017)
After buying a Redmi 3s international got no reply for few days, then, after my second e-mail, they reply that: The phone wasn't available (but still available inside the online shop) then offer me to send me another phone, or refund. I choose refund cause Xiaomi (unless it is marked as international or global) it's not working in most of Europe country's due to the lack of Band B20 (800 mhz). They say the give refund the day after... I wait 2 days and nothing happens, so i call PayPal and pass the pratice to they. Curiously after vistit my shop account-board I saw that the refund was started, but with 8 euro less to the total amount that i pay for the phone.
I'm still waiting for PayPal for a reply. Anyway, they grant me for a total refund of the price that I paid.
Plus:
The online shop has security issues about SSL and DNS traffic. And this is not good at all for a shop that pretend to sell stuff online.
Greetings
Hi There,
I'd like to share my experience buying an iMito QX1 from Geekbuying.com - not for the sake of flaming, but really to help fellow community members avoid lost money and unnecessary heartache.
I purchased the item in June - and have yet to see a refund for a defective product.
It took forever to arrive - and upon arrival was basically DOA. It worked very briefly, in which time I couldn't find sufficient information online to try and flash the new firmware to get it to work properly (the Geekbuying forum information is very minimal, to say the least, and the response rate is very slow), and upon pulling out to try and refresh and reconnect, it stopped working entirely. I connected it to numerous tvs and devices, to no avail - signal has been lost.
This is a known issue that many people have posted about - and Geekbuying.com have completely ignored. See these threads:
http://www.freaktab.com/showthread.php?2539-imito-mx1-no-signal-to-tv
http://www.freaktab.com/showthread.php?4053-Imito-MX2-black-screen
http://www.freaktab.com/showthread.php?3447-Imito-MX1-doesn-t-work-gt-Black-Screen-No-signal
After reaching out to Geekbuying and explaining everything - and everything we tried technically - they initially were willing (supposedly) to provide a refund or alternate device (we asked for a refund), and asked us to fill out forms that they never provided us with, and since then have been stalling, evading, and unhelpful.
Below is the chat I had with their operator today, where they once again have evaded and chosen to be unhelpful:
Please wait for a site operator to respond...
If you do not want to wait, please click here to leave us a message.
Operator Moni has joined the chat.
10:31:43 AM
Hello
10:32:28 AM
Any one there?
10:34:02 AM
Moni?
Moni10:35:08 AM
yes
10:35:08 AM
here
10:35:39 AM
What can I do for you?
tzvika10:38:29 AM
its about a product I purchased from you
10:38:44 AM
order#3056416
10:39:55 AM
The item received was defective - and we've been in back and forth with your customer service (or lack thereof) for some time now - and we would like this resolved immediately
10:39:59 AM
we want a refund
10:42:55 AM
please
Moni10:46:32 AM
ok
10:46:33 AM
ok
10:46:51 AM
how do you want to solve it?
tzvika10:47:42 AM
I want you to give me all the details on how and where to send it back and when I will see my refund
10:57:50 AM
Why are you not answering?!
10:58:10 AM
I cant spend my whole day here and you never reply to emails. This is the worst customer service ever.
10:58:51 AM
Listen we have done everything we have been told and the item doesn't work.
10:59:00 AM
I will be sure to post about this in all of the forums that I've been a member of
10:59:17 AM
XDA, Android Central, Phandroid, Modaco and more
Moni10:59:22 AM
i will reply you later by email
tzvika10:59:22 AM
this is unacceptable
11:00:07 AM
This is what you said the last time a month ago!!!! and the item is still not working and I got no refund.
11:00:18 AM
I want to know now what you will do
11:00:40 AM
last email I sent you was a week ago and you still did not reply!!!
11:00:54 AM
why do you think I believe you when you say you will reply by email??
11:01:25 AM
I just want to send it back, get my money back and forget about this whole thing.
Operator Moni has left the chat.
The chat is ended.
I am sharing my experience, in order to ensure others don't go through the same, and to share my experience purchasing the iMito QX1 - which on paper is supposed to be an awesome device, but falls short in execution.
Good luck.
Thank you for posting this. I hope your post will help others to be aware too. But I have to tell you for every post you find like this and believe me there are many. You will also find many post on other forums that will defend this company and have complete lack of empathy.If you read those threads you will find as I have. They are generally from people who have a certain (ahem, cough) relationship with them. It sickens me to say the least. BTW, its not just the device you purchased either. I try to let people know that a lot of these divides can all so be purchased through Amazon. I am not promoting Amazon. I am just saying if something does go wrong. You have a much better chance of a fair outcome. Sorry to here of your episode. You were more than fair with them. I will not be surprised if there is a reply in their defense. Then again, maybe not here. But, try a certain f****tab forum and you will see what I mean. Good luck.
Sent from my A200 using xda app-developers app
pckarma112 said:
Thank you for posting this. I hope your post will help others to be aware too. But I have to tell you for every post you find like this and believe me there are many. You will also find many post on other forums that will defend this company and have complete lack of empathy.If you read those threads you will find as I have. They are generally from people who have a certain (ahem, cough) relationship with them. It sickens me to say the least. BTW, its not just the device you purchased either. I try to let people know that a lot of these divides can all so be purchased through Amazon. I am not promoting Amazon. I am just saying if something does go wrong. You have a much better chance of a fair outcome. Sorry to here of your episode. You were more than fair with them. I will not be surprised if there is a reply in their defense. Then again, maybe not here. But, try a certain f****tab forum and you will see what I mean. Good luck.
Sent from my A200 using xda app-developers app
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Thanks for the support - I'm sure you're right - I just hope that the sincerity comes through and that if someone who is looking to purchase an item from them and sees this post at some point, may possibly reconsider.
I never do things like this and if it were a small amount I'd likely just forget about it, but it's a $90 product.
Sent from my GT-I9300 using xda app-developers app
shar1r said:
Thanks for the support - I'm sure you're right - I just hope that the sincerity comes through and that if someone who is looking to purchase an item from them and sees this post at some point, may possibly reconsider.
I never do things like this and if it were a small amount I'd likely just forget about it, but it's a $90 product.
Sent from my GT-I9300 using xda app-developers app[/QUOT
It seems difficult to get money back as the address the post on their website are not detailed. I am in Shenzhen and I don't think I can find the right place.
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All you have to do is dispute with your credit card/bank company. Let them take care of it and save you the hassle.
Sent from my SPH-L900 using Tapatalk 4 Beta
Quick Update
The email we were promised obviously never arrived.
We have resigned ourselves to the fact that we will likely not be seeing our money back. For all future buyers - Paypal ONLY.
Have you tried to speak to Eric from geekbuying on freaktab this is what worked for me he got my problem sorted quickly try pm him it might work...
Sent from my Motorola RAZRi
quincyquinn said:
Have you tried to speak to Eric from geekbuying on freaktab this is what worked for me he got my problem sorted quickly try pm him it might work...
Sent from my Motorola RAZRi
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No, I don't know anyone there. I'll try that - thanks. (Is there any specific way I can reach out to him? Is he on XDA? Facebook? There's a general email address at geekbuying, and I'm not sure how I can get him specifically to deal with my issue).
Register over there then private message geekbuying member hope this helps
Sent from my Motorola RAZRi
Amazing such issue's were had.
I also bought my QX1 from Geekbuying however I ordered via Amazon (bundle pack with external antenna & Cat 5 USB adaptor)..
My order was received 4 days later (via USPS).
The unit works great & still no issue's on my end with my unit.
Also bought an airmouse from them (via Amazon again) & received that the day before last (2 days after order)..
Long of the short of all of this is I wouldn't put such hate towards one posting that's seen..
As I've had no issue's on my end once so ever..
Just stating my $0.03....
Shame about the issue's though as the QX1 really is I nice little device (however deva support is still very limited)..
My experience with imito qx1 is also positive. Bought it on geekbuying.com and was aware that shipping last LONG. Got it and it works like a charm. Had same issues in the beginning but flashed it with Finless 1.5 ROM form freaktab.com and it works great. That was a good decision.
I was able to RMA my CX-919 to geekbuying for just return shipping $8.
They asked for a youtube video of it not working!
Took two months but the new device works great.