Database Info

X7510 will not read information off SIM card

Telecom New Zealand has recently launced its "new" mobile network - WCDMA on 850MHz (it was a the rather antiquanted CDMA system prior!). Their range of "new" phones was nothing spectacular really and nothing much else worldwide appealed to me more than the X7510, so I duely purchased one from the UK.
When the SIM card was installed the unit come up with the following message:-
The Operator does not exist in the database. Please contact your Operator for the connections settings.
[Intrestingly enough, Vodafone NZ is in the database, even although the X7510 is not sold in NZ - but I digress!]
However the phone function and SMS appear to be working well, apart from the fact that it refuses to acknowledge the NZ Telecom Voicemail number. I get a good solid H in the Quick Menu Bar.
The data connection refuses to work at all though.
I have contacted "the Operator", but they are not all that interested in helping me as the X7510 is not a phone we support and while they've helped a little bit, the several HelpDesk Operators I've tried, all seem to end up with the same conclusion that everything the phone needs to know about the network and connection is on the SIM card.
When I open the SIM Manager, I can "see" some of the data there. (e.g. such as the Voicemail Number, but Voicemail on the phone Speed Dial is blank - no number stored). And when I try and connect to the Internet (using the number that Telecom provided verbally) it keeps asking for more Connections Settings, which I am told, there aren't any more to enter - it's all on the SIM!
It appears to me that the phone is trying to "capture" the Operator's Settings via radio rather than obtain it from the SIM!
Is there a way I can override the radio search function and get the PDA to "look" at the SIM card? Or maybe try any other method to obtain a data connection.
Any advice appreciated.
Cheers, Greg
Model No. ATHE400
ROM Version: 3.27.405.3
Protocol Version: 32.91.7020.20H
ExtROM Version: 3.27.405.104

I'm not too up on this, but I think your X7510 is NOT compatible with the TNZ system. Telstra use a very unusual hybrid of 850/2100 connections where most operators use 850/1900 or 2100 only. One is for upstream and the other for downstream where there are 2 figures.
Although it does support both 850 and 2100Mhz, they are on different frequency bands, so you could have the 850/1900 working OK, but not 850/2100.
What it means in practice is that whichever band you select, you will only get upstream or downstream UMTS connections, not both together. This may be why you see the 'H' but can't connect. In practice, you may only be able to use this phone on the slow GSM network.
Some of the other stuff is setup based, and some info you have been given is simply wrong!
To get the SMS and Voicemail number set, start the phone dialler, and go to Menu/Options/Services then scroll to the bottom setting in the window (VM and SMS) and tap it to highlight, then Get Settings. You may need to manually enter the VM access number you normally dial. Do 'Save to Network' and they should be OK.
For data access, you do not enter any phone numbers- you need to configure the setting as 'Cellular Modem GSM/3G' then enter the Access Point (APN) and any password and username.
It seems Telstra are cagey about publishing the connection parameters but I found this one:
GPRS APN: - telstra.internet
Username: - {blank}
Password: - {blank}
DNS: - 139.130.4.4, 203.50.170.2
As I suspect though, you may only be able to get GSM, not 3G/UMTS

NeilM said:
To get the SMS and Voicemail number set, start the phone dialler, and go to Menu/Options/Services then scroll to the bottom setting in the window (VM and SMS) and tap it to highlight, then Get Settings. You may need to manually enter the VM access number you normally dial. Do 'Save to Network' and they should be OK.
For data access, you do not enter any phone numbers- you need to configure the setting as 'Cellular Modem GSM/3G' then enter the Access Point (APN) and any password and username.
Click to expand...
Click to collapse
Neil,
You are a Gem! Okay, the first part didn't work, but I can enter the Voicemail as Speed Dial #2 or use the Voice Dial on the Parrot BT; so no real biggy that the X7510 simply will not accept the Telecom Voicemail number.
But I did hit paydirt with your data access suggestion and that was the one that was really important for e-mails and Internet access (as there aren't too many Wi-Fi Hot Spots in sparsely populated New Zealand!!)
Thanks so much for your prompt and excellent response.
Regards,
Greg

You're welcome!
Presumably you are only getting GSM speeds for your email and web access? Or do Tesltra do something different with their band splits to allow full 3G access?
It may be interesting to go to DSL Reports when you have a good signal and see what speed you are getting. You might have to repeat the test with a larger file than the default, but you'll get the correct prompts.
GSM will give you from 25 to about 100kbps (GPRS or Edge), 3G will give up to 300kbps and HSDPA can give up to 2Mbps
I don't know if you can do anything about the incorrect speed dial 1, but at least you have a workaround. Are you sure you manually entered the Voicemail number in the VM box in Options/Services/SMS and Voicemail> Get Settings ? I've just tried this with my X7510 and after editing the VM number, then hitting 'OK' it commits the change to Speed Dial 1 correctly.
[Edit. I can alter my Speed Dial 1 number by opening the Dialler then tapping 'Speed Dial', highlighting SD1 then Menu/Edit which opens the settings screen. Scroll to the bottom of the list to select Voicemail and Text Messages then Get Settings. Manually enter your voicemail access number then tap 'OK' which send the settings to the network and commits the change to SpeedDial 1. If that doesn't work, it may suggest Telstra are blocking the ability to change. ]

Once again, thanks for the prompt reply.
On that speedtest link you gave me I got: - 483, 489 & 319 kbps. This is off the local tower which is a good 20 kms from the city. I'll try in the CBD tomorrow and see what I get.
I had aready tried your suggested methods for locking in the Voicemail number, but to no avail. On my X7510 it's called Voicemail and Text Messages and when you highlight and then Get Settings, it always shows a number for the Text Message Service, but a BIG blank for the Voice Mail!!
Intersting comment you made about the Service Provider possibly blocking the ability to change?? If they are, lil' old me ain't going to get them to change that!
b.t.w. it's Telecom, not Telstra (who although here in NZ, are not a big mobile player like they are in Ausssie). I would guess that in NZ, Telecom has about 45% market share and Vodafone likewise.
I'll be in touch on best speed as at this stage, I appear to be somewhere between 3G and HSDPA?
Cheers,
Greg

ok- your figures are showing a pretty good connection speed so you are definitely in the HSDPA zone!
With regard to the blank box for the VM number: have you actually tried typing your VM number into the box then hitting ok?

Neil,
Yes I have tried typing in the Voicemail number directly under Phone Settings. When I hit OK, it says "Sending new settings to Network" and then comes back with "Cannot Save your changes"
On the speed - I have just picked up the "new" USB data card (for use on the same HSPDA Network) for my laptop and given that a try - wow! Download 6,485 kbs - Upload 1,445 - that's 1.5 x times the speed of my Office copper-wire broadband system. Telecom did promise some pretty impressive speeds and they are delivering (by NZ standards anyway).
I actually think your first summation of the this NZ Network being on 850/2100 (and not compatible with setup on X7510) might be correct Neil as about 545 kbs is the best I can achieve on the X7510. Hey, I can live with that, the other features of the X7510 make up for that and the laptop is never far away if I want to get some real speed!!!
Cheers,
Greg

Wrong country code Verizon

This problem probably has an easy solution but I just cant figure it out.
So im Swedish and I ordered a tp2 Verizon and unlocked it with unlock program.
Got everything to work, gsm and umts.
But when I dial numbers ex: 070 65 11 65 (swedish cellphone number)
I see on the screen it adds (1) 070 65 11 65 wich I guess is the
american or english country code.
Now if I type in +46 (Swedish country code)
in front of the cell number and and subtract the 0
+46 70 65 11 65
Everything works.
But for convenience I don't want to have type in my country code for every
cell number.
How do I fix this?
Ive been in region settings on the phone and changed to Swedish.
Someone please help

settings. personal. phone. then i think gsm services

Thanks but it didn't work.
It seems logical the settings to change that would be there though.
I played around with settings on location setting in there. Didn't change anything.
The settings i have on gsm settins are the following:
Call barring
Caller ID
Voice mail and text messages
Pin/pin2
Location setting
tty mode
Time synchronizaion
Am I missing any settings?
I also tried rebooting in cdma mode without gsm sim card and changing
country to Sweden in the cdma settings. Then rebooting again with sim card in gsm
mode.
I didnt try this before but i can call local land line number no problems
but if i try a swedish cellphone number without country code it still
wants to add (1) in front of it.
So annoying.
Any ideas?

hklm-->software-->OEM-->phonesetting and then choose autoprepend_1 and change the "Data" value from 1 to 0.

Ok so im guessing that hklm means changing some registry setting.
I haven't done that before.
Can you recomend a good app for this?
Besides this do you think that this problem might be tied to
using a verizon stock rom and that verizon is an american operator?
If i change to an international rom later do you think I would have this problem?

I know of no international cdma roms. use phm regedit or even easier use CEregreditor from computer with phone connected by activesync.

I used resco explorer 2010,
I didnt have autopretend setting on Phonesetting.
I had something called assisted dialing, wich is something that comes up
whenever i dial a number it says above the number dialing (assisted dialing)
That setting seems to be on (1)
And I have audioredial no value set,
The rest is
Bandtype
Callbarring
CalledId
CallforwardingGsm
CallWaiting
CurrentCountrySetting (no value set)
DNDMode
EmergencyCallAlert
FDN
LocationSetting
NBCDSetting
NetworkService
NetworkType
OutOfCoverageAlert
PIN
RoamingAlert
SwicthNAM
TimeSync
TtyMode
VMailTextMSG
VoiceMail
VoicePrivacy

After a closer I look I found
ShowAutoPrependPage under phonesetting
I changed that value from 0 to 1 but nothing happend.
damn..

Rhodium 500,
thanks for your help and pointing me in the right direction.
Really appreciate it.
I disabled "Assisted Calling" in registry settings and that solved my problems

it was to easy
1-click the call button to see the dial keypad
2- click menu
3- choose global smart dialing
4- disable global smart dialing
5- press ok

abvmoose and others,
How do I turn on Assisted Dialing? I have no entries under HKLM-->SOFTWARE-->OEM-->PhoneSetting--> AssistedDialing?
Please let me know the entries in this folder so I can turn assisted dialing on.
Thanks!

HTC One S not getting reception

I've just followed most of the guides for unlocking, installing recovery, rooting, superCID'ing and updating my phone. I'm currently back to 1.78 stock.
I've unlocked the phone and am using it with GiffGaff, but I get no reception and "Emergency Calls Only". If I *#*#4636#*#* to get phone info I can see the following:
Code:
Singal strength: -75dBm -18asu
Location: LAC = unknown CID = unknown
Neighboring CID [[email protected]]
Roaming: Not roaming
GSM service: Emergency Calls Only
GPRS service: Disconnected
Network type: GPRS
Message waiting: False
Call redirect: false
Call status: false
PPP sent 0/0
PPP received 0/0
Number of ppp reset since boot: 0
Pref. network type: GSM
Anyone got any ideas why I cant use the phone/txt? The One S is (so far) being a lot less co-operative than my HD2!

*bump*
No suggestions anyone? I currently have a very shiny, very fast, but very useless "phone".

Stom said:
*bump*
No suggestions anyone? I currently have a very shiny, very fast, but very useless "phone".
Click to expand...
Click to collapse
have you tried to set the APN first?
my phone doesn't register to network if no APN is set, emergency call only on display.

Have you tried manually selecting network operation in mobile network settings? Search for networks a see if your phone is finding any networks at all.

Yes it can find networks. It shows a star next to the recommended network. If I choose one it will register successfully, but I still have an X for reception.
Oddly I can sometimes use the data but never call or txt. I have tried with both orange and giffgaff
Sent from my GT-I9100 using xda premium

I believe I've set the apn, or it was set automatically. When I go to the options there are some stock looking values for the network.
Sent from my GT-I9100 using xda premium

Try wiping cache and dalvik cache without having simcard on, reboot to rom and reboot again, then put the simcard back when the rom has fully booted at the second time. Twice after flashing custom rom my phone could not register to the network at all and doing that was only thing to fix it. :sly:
Sent from my HTC One S using Tapatalk

[HOW TO] Fix SMS Sending Issue

I was having an issue on sending SMS messages, but I have fixed it. Here is how:
SMSC Number Update for CyanogenMod
SMS (Short Message Service) is specified by the ETSI (standards GSM 03.401 and 03.382 ). It can contain up to 160 characters, where each character is written according to the 7-bits GSM default alphabet.
SMS also contains some meta-data, e.g.
Info about the senders ( Service center number, sender number)
Protocol information (Protocol identifier, Data coding scheme)
Timestamp
There are 2 ways to receive and send SMS messages, PDU (protocol discription unit) and Text mode. In this page we focus on PDU mode, which is what Android 2.3 and higher recognize. The SMS messages travel through the SMSC gateway to send and receive. A common symptom of a badly configured SMSC is your device is able to receive SMS' but not send (usually reporting as sent, but without reception on the receiving end).
First, you will need your carrier's SMSC gateway number. Below are the numbers for major US carriers, (Google for your carrier's number if not covered here):
Sprint: +17044100000
Verizon: +316540951000
AT&T: +13123149810
T-Mobile: +12063130004
Rogers Wireless (Canada): +17057969300
Notice the numbers include the +, this matters for the next steps
Converting to PDU format
Take your number, including the + and go to http://www.twit88.com/home/utility/sms-pdu-encode-decode
Towards the bottom of the page, there is a spot to enter SMSC, Receiver and Message
Enter your full SMSC number (including the +)
Leave Receiver and message box blank
Select Alphabet 7
Hit Convert
You will get an output in the box on the right side
Take the first 16 digits from the second line (examples for above carriers listed)
Sprint: +17044100000 = 07917140140000F0
Verizon: +316540951000 = 0791135604590100
AT&T: +13123149810 = 07913121139418f0
T-Mobile: +12063130004 = 07912160130300f4
Rogers Wireless (Canada): +17057969300 = 07917150979603f0
Your SMSC number is now in PDU format, now to update your phone:
Open Dialer
Type the following sequence '*#*#4636#*#*'
Open Phone Information
Scroll down to SMSC
Optional: Hit Refresh to see current SMSC number used
Enter in your PDU formatted SMSC number
Press Update
Once entered, it can take up to 10 minutes for the phone to 'handshake' with the new gateway. A reboot is also suggested to power cycle the radio, {this step is unnecessary if you follow steps 9 through 12).
Turn off radio
Turn on radio
Hit Refresh to see current SMSC number used
Send a test SMS
Assuming everything worked, you should now be able to send and receive SMS' properly.
Note: MMS is controlled by the APN in Android. If MMS is failing, double check your APN information

Just to add info, Rogers Wireless Canada SMSC #: 07917150979603f0

j.smith said:
Just to add info, Rogers Wireless Canada SMSC #: 07917150979603f0
Click to expand...
Click to collapse
Thanks. Added.

Hi
I'm in Holland and I have the Galaxy Note running CM10
Should I change something on that encode procedure?
Like alphabet code or something?
Thanks

Canadian SMSC codes
For those needing Canadian SMSC codes...found out what the Fido, Bell and Telus call forwarding numbers were, and converted them (not tested).
Fido: +15149931123 = 07915141991321F3
Bell: +16473832355 = 07916174832353F5
Telus/Nextel: +15148210053 = 07915141280150F3
Wind: +16135009000 = 07916131059000F0 (taken from here)
Vidéotron: +15144240053 = 07915141240450F3
Also, since I'm with Mobilicity, their SMSC code (according to tech support) for Android 4.x is 0791617480001f6 (tested and works).
Got the UK ones right here:
Network, Number, SMSC to type in
Vodafone (Monthly), +447785016005, 0791447758100650
O2 (Monthly), +447802000332, 0791448720003023
O2 (Pay & Go), +447802092035, 0791448720900253
Orange, +447973100973, 0791449737019037
Orange, +447973100974, 0791449737019047
T-Mobile, +447958879879, 0791449785788997
Tesco, +447802092035, 0791448720900253
Virgin, +447958879890, 0791449785788909
Three, +447782000800, 0791447728008000
ASDA, +447785014315, 0791447758103451
GiffGaff, +447802002606, 0791448720006260

AIO smsc number
Just in case if somebody need it here is AIO's smsc number: +19703769830.,and you have to use it just like that do not convert it!I tried it and it works perfect!

steve86713 said:
Just in case if somebody need it here is AIO's smsc number: +19703769830.,and you have to use it just like that do not convert it!I tried it and it works perfect!
Click to expand...
Click to collapse
If this fails, my on my N5 I hit "refresh" and it showed up with
"+19703769830",145
Click to expand...
Click to collapse
that works perfectly for me. Again, this is for AIO Wireless.

Oddly enough i hit refresh on my infuse 4g running beanstalk 4.4 and it said 0180.

Thank you!!!! Ive been searching for this SMSC number all day and now realizing why it took so long was because I was searching Cricket Wireless instead of AIO who recently took over Cricket. Anywho, Thanks again.
Ginger

Aio Wireless SMSC number is +19703769830
Will you please add that to the initial post #1 @k-semler

If you came here searching for cricket, AIO wireless SMSC works for Cricket as mentioned by a few posters above. Just highlighting this

Issue updating pdu
I have followed the steps I am with Fido on Nexus 4 phone. When I put PDF number I get update error any suggestions does the pdu have to be in wuatation marks? I tested both, both update error.
Currently, when I refresh I have this format "+15149931123",145
Any help appreciated, I can't send sms for a week now, and tec not good, I can send mms no problem, everything else works sms receiving, data, internet, phone dialing.
Additionally, I noticed when I put *5005*7602* it says USSD running but it does not show me Fido gateway. When I tried to update through phone keypad the gateway by doing **5005*7602*15149931123# again says USSD running but than when I check hidden menu *#*#4636#*#* the smcs is not updated same format with ,145 at the end. I am having issue described here, any smart people out there to help me figure it out?

HELP there isn't a message center number option in the message app. And dialing *#*#4636#*#* in my dialer dont do anything, even pressing call the ussd code give error or connection problem as all other ussd codes do. Was on the phone with my service provider for over 2 hours they did all the can. The asked me to change the center number. Which I already thought of that. Factory reset wireless reset the whole shabang... nothing worked. Is there another method ? Using galaxy note 8 n950u updated to latest firmware no root sadly, tmobile variant, unlocked.

Unfortunately it doesnt seem to work with Sprint...

Motorola Moto E XT1022 No Signal

I am having an issue with the phone displaying No Signal with whatever SIM I insert in any of the two slots. Tried cleaning the slots by blowing air, also did a factory reset but those doesn't seem to work. Sometimes a RED CROSS is appearing in the place of network bars then going off in a fraction of sec. However I managed to get into the engineering mode using *#*#4636#*#* code then hit Phone Info where I found the following information
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
IMEI xxxx....xxxx (Thats ok as far as my IMEI check *#06# and Phone package is concerned)
Phone number: unknown
Current network:
Run ping test (Thats a clickable button)
Ping IpAddr:
Ping Host Name (www . google . co . uk)
HTTP Client test:
Signal strngth: 0 dBm 99asu
Location: LAC = unknown CID = unknown
Neighbouring CID: unknown
CellInfo:
Roaming: Not roaming
GSM Service: Radio off
GPRS Service: Disconnected
Network type: unknown,Unknown
Message waiting: false
Call redirect: false
Call status: idle
Radio resets: 0
Data attempts: 0
Data successes: 0
GSM disconnects: ========DATA========
PPP sent: 0pkts, 0 bytes
PPP received: 0pkts, 0 bytes
Number of PPP reset since boot: 0
Set preferred network type
Unknown (Drop down list. If this is changed, it automatically resets to Unknown)
Turn on radio (Thats a clickable button. If clicked it shows "Turn Off Radio" for a few secs again goes back to "Turn on Radio")
CellInfoListRate 2147483647 (Thats a clickable button)
Turn on IMS registration requirement (Thats a clickable button)
Turn on SMS over IMS (Thats a clickable button)
Turn on lte ram dump (Thats a clickable button)
SMSC: __________ <Update> <Refresh>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Desperately started looking out for solutions over the web but none seemed to hit the nail. At last landed up on this forum that looks a little alive. Please help me to get this fixed as I am all turned down to a out-fashioned and outdated keyed phone that I seriously dislike.
Hope to get my phone back to life soon with help from you guys.