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I just got this phone not 2 months ago and out of no where it just died!
I was running the recent Energy ROM on it and have been since it came out. Today it ran just fine as always and just a few minitus ago I went to check it and I could not get the screen to turn on. I pulled the batter out and then went to turn it back on, I would vibrate like it was going to start up and a few seconds it would go black and vibrate again. It did this over and over till I finaly tried a hard reset. I was able to get into the hard reset and it said that it compleated and I hit power up to boot. But then the screen got fuzzy and would not boot, so I pulled the battery again and now I can't get it to start at all! No power, nothing! Even with the power cord pluged in it doesn't do anything, not even light up showing that it's being charged!!
What should I do, or check?
Not knowing particulars I would double check the water intrusion labels and make sure they were both white still. Check your gold battery connectors and make sure those look good. Also check your charger and the USB plug to make sure that it is clean of debris and shiny.
Then I would charge the phone for 4 to 8 hours without attempting any boot ups just to make sure it was fully charged.
I have had 'wonky' issues with the phone being too low of a charge and not booting properly. Sorry I can't be of more help.
I will hook it up to a charge tonight and see if that does anything, but it was atleast at 60% eairlyer and as far as I know should be no reason that it should have discarged that quiclky. Also all the markers look just as they did out of the box. Thanks for the advice!
Your ROM might have gotten corrupted. Try a reflash by booting in bootloader mode.
How? It won't turn on?
wingman1487 said:
How? It won't turn on?
Click to expand...
Click to collapse
Try pulling out the battery (and no USB plugged in) then hold the volume down or up button (I don't remeber which) and hit the power button just once while holding the volume button and if you get to boot loader mode you can go from there. Otherwise I'm afraid you are out of luck.
So with no battery I can get to boot loader mode?
Anyways, in or out, nothing. How does my phone just brick itself? I didn't do anything to it!?
If you could do a hard reset, then you can get into bootloader. Just press and hold volume down and then soft reset. If you have to do, a hard reset first, then go into bootloader when the screen says to press volume up to boot up. Once in bootloader, either flash a rom of your sd card if you know how to or off the usb connection.
What radio do you have, and did you change radios recently? I'd recommend using what nrg says (1.14.25.05) with his rom.
I was able to do a hard reset and now nothing is happening. I cant get it to power up, can't get into boot loader, nothing. It is acting like it is bricked... but I haven't added new software, no new ROM... I just don't understand.
Just pull the battery and let it sit overnight. I've read that that can help.
Oh, yeah, what radio are you using? I ask because there was another poster with a similar problem on that rom. He was using a 1.12.xx.xx radio (I think .25.19), and it appeared to have issues with the included rilphone (1.14.25.05). If you haven't flashed a radio and are using a stock fuze radio, this could well be your problem.
Humm the radio was the most recnet one by HTC. The on that the Energy ROM flashes with stock (not the one he suggests, I never got to flashing that one onto the phone) I'll let it sit tongith and report back in the morning/afternoon.
wingman1487 said:
I just got this phone not 2 months ago and out of no where it just died!
I was running the recent Energy ROM on it and have been since it came out. Today it ran just fine as always and just a few minitus ago I went to check it and I could not get the screen to turn on..
Click to expand...
Click to collapse
Same thing happened to me few minutes ago. Thats ****ing weird. Hope I still get this working or I have most expensive piece of junk in my hand.
I also have newest Energy ROM and stock Radio. I had just wrote sms few minutes before, heard that got new sms and tried to turn on screen, but it just stays black.
edit. By using Pocket Controller-PRO I can see that phone is working "normally". Even touch screen is working, but screen is just blank. Keyboard is also dead. Have to take this to repair
nolla said:
Same thing happened to me few minutes ago. Thats ****ing weird. Hope I still get this working or I have most expensive piece of junk in my hand.
I also have newest Energy ROM and stock Radio. I had just wrote sms few minutes before, heard that got new sms and tried to turn on screen, but it just stays black.
edit. By using Pocket Controller-PRO I can see that phone is working "normally". Even touch screen is working, but screen is just blank. Keyboard is also dead. Have to take this to repair
Click to expand...
Click to collapse
Well, flash it back to stock and then have it repaired or replaced. You don't need the screen working on the phone to flash it.
To post an update, I pulled the battery and left it all night like that with no resolve. Right now I have my buddy (the one I bought the phone from) on the phone with cingular to see if there is anyway we can get them to replace the phone since it is only 2 months old or so.
Ok! Get an iPhone now
raydm said:
Ok! Get an iPhone now
Click to expand...
Click to collapse
HAHAHAHA Ya that is somthing that isn't going to happen.
so two people having this problem .. one of them didnt update (downgrade) their radio to the one recommended.
I have a new fuze, just installed Energy Rom.. and went to check my phone version. It was 1.14.25.35 ... NOT the one that was recommended. So I downgraded the phone to 1.14.25.05 immediately
I would be interested to know if the other person was also running 1.14.25.35 and didnt bother to downgrade as recommended.
Other than that ... tons of people are using this ROM and afaik you are the only two to get a black screen like that. Both of you were able to communicate iwth the phone through a remote program? Or only one?
ryaske said:
so two people having this problem .. one of them didnt update (downgrade) their radio to the one recommended.
I have a new fuze, just installed Energy Rom.. and went to check my phone version. It was 1.14.25.35 ... NOT the one that was recommended. So I downgraded the phone to 1.14.25.05 immediately
I would be interested to know if the other person was also running 1.14.25.35 and didnt bother to downgrade as recommended.
Other than that ... tons of people are using this ROM and afaik you are the only two to get a black screen like that. Both of you were able to communicate iwth the phone through a remote program? Or only one?
Click to expand...
Click to collapse
I run any radio I like on my phone and I never got this issue. Sounds like a hardware issue and it just happened to match that the two persons flashed the same ROM without changing the radio to the recommended one because, frankly, I just flash any I want and I haven't gotten that problem yet (mind you I flash sometimes 5 times a day.)
ryaske said:
so two people having this problem .. one of them didnt update (downgrade) their radio to the one recommended.
I have a new fuze, just installed Energy Rom.. and went to check my phone version. It was 1.14.25.35 ... NOT the one that was recommended. So I downgraded the phone to 1.14.25.05 immediately
I would be interested to know if the other person was also running 1.14.25.35 and didnt bother to downgrade as recommended.
Other than that ... tons of people are using this ROM and afaik you are the only two to get a black screen like that. Both of you were able to communicate iwth the phone through a remote program? Or only one?
Click to expand...
Click to collapse
You're probably fine with that radio; you can always install the rilphone.dll for it.
This is the thread I was thinking of. Now that I re-read it, the OP didn't specify the rom, but since everyone is on NRG rom, I guess I just assumed that was what it was. Either way, the 1.12 radio seemed to not get along with the cooked in 1.14 rilphone. Or, it could've just been bad luck on the radio flash.
Just wondering how often are people experiencing this problem when the phone become completely unresponsive (unable to turn on, unable to detect, no light when charged).
I had this problem and never had it resolved and just sent the phone back for repair. It seems more and more people are posting they have this problem. Is this a ROM problem or does the HTC phone just get fried? Mine happened after I installed Revolution 6.6.2..it rebooted fine...and reinstalled apps with titanium..then all of a sudden a long tone while I was on phone and the phone unresponsive, turned off...and never turned on again.
Anyone with same problem...would appreciate your experience..and maybe we can figure out why it's happening. And I mean...the phone is just dead...no bootloop, no adb...nothing.
I ''had'' rooted Sensation Juopunutbear S-OFF,I filled the battery full...and install AOKP ROM Everything is working fine....After resetting the phone,
He did not respond...do not want to boot,does not want to even turn on,I tried everything from taking the battery to charge...no signs.....
when connecting phone to computer,sound is heard...and requires some drivers QHSUSB_DLOAD
removing battery sim sdcard and connect to power outlet and tried to switch it on-nothing...not react
is still under warranty....9 months old
I asked no one knows why it happened
I sent it to the service and I hope will not notice that he S-OFF and ROOTED :\
there are still a lot of people this problem here http://forum.xda-developers.com/showthread.php?t=1618683
Hmmm..at least yours is detected on computer. Mine was completely unresponsive...nothing worked. Some had similar problem as mine when not even the computer detects it.
IT seems to be happening quite often..and I am not sure if it's a ROM problem....but it seems it's not only from a specifice ROM.
I had one just like the op except it was stock with s-off, no custom rom yet. I turned it off and it never came back, so got a new one!
From another similar thread:
Charge your phone for 20 minutes. If you're using a Sense ROM, disable fast boot in Settings>Power. Fastboot doesn't actually power off your device, just puts it into sleep, like in Windows. This means the battery drains, even while it's "off".
On this forum, we see it atleast once a week. Something was going totally fine, no biggy, then suddenly it won't turn on, seemingly won't charge, no LEDs, not recognized by PC, etc etc.
The odds are low that it'll happen to you, but more so than other phones.
sshede said:
On this forum, we see it atleast once a week. Something was going totally fine, no biggy, then suddenly it won't turn on, seemingly won't charge, no LEDs, not recognized by PC, etc etc.
The odds are low that it'll happen to you, but more so than other phones.
Click to expand...
Click to collapse
But is this related to hardware issue or a custom ROM / firmware problem? My question is....should I try to root and do the same thing again if my phone get replaced?
If it's related to custom ROM/firmware pb...maybe it needs to be looked at? Especially when everything is running fine like many people report...
Well it would be nice if ALL of these occurrences were logged into a single thread and each user listed their firmware, rom, and kernel (which I'm most interested in)...
well i got the same problem . while playing a game phone got stuck and automatically turned off with some sound . now its desnt turning on and cant charge it coz led doesnt working ( what should i do?? going to use a another battery . if not :s idk (
Experience Senseless
HTC sensation XE with beats audio
Unlocked -Revolutionary
Pyramid Pvt S-off
Hboot 1.27.0000
Radio 11.22.3504.07_m
CID 11111111
Hi to all,
I'm in a similar situation, yesterday I updated the 4ext recovery the beta (sorry dont know what version it is) and it worked fine on the phone.
Until I thought hmm, I try [ROM][04/26/12] Virtuous Inquisition v4.0.2 :: AOSP-Experience Senseless ICS (4.0.3). I was going through the software and I've done a format on the microSD card though virtuous, and done a REBOOT on the phone, no Reboot at all. By the way while running the OS lights for the Home, Menu, Back and Search weren't truned on.
Now my phone wont turn on (although I can hear the USB being connected to my windows7 X32 bit PC). When connected to Pc or power outlet there is no indication of my phone is charged or being recharged, no light indicator.
Ok, so what if I tried using ADB commands to see if my phone still beeing detected.
I used ADB under Administrator
adb devices
*daemon not running. starting it now on port 5037 *
*daemon started successfully*
List of devices attached ( although i dont get the model number of the phone)
fastboot reboot
waiting for device
fastboot reboot-bootloader
waiting for device
fastboot flash recovery recovery.img
waiting for device
Ok no luck. Now tried to do install with the RUU_PYRAMID_LE_ICS_35_S_HTC_Europe_3.32.401.105_R_Radio_11.69.3504.00U_11.22.3504.07_M_release_251961_signed.exe
Runed under Admin again, so still no luck, all I get was an Error[170] usb connection Error. So the utility rom still could not detect the phone.
By the way when the phone is off, then I press volume down and power button, my phone is AOSP-Experience Senseless indeed, can't switch nothing on.
All well see what happens.
Yes..I think it's good to have a thread about this problem...maybe some more experienced DEVs can see why this is happening especially if this is occuring because of ROM/firmware or more hardware problems.
I am waiting for my phone to be sent to HTC and see what they say..hope they'll fix/replace one!
Battery, Brick or Senseless
By any chance, did anyone tried to use some friends or family they have the same phone, and use their battery. Maybe battery needs replacing?
Hopefully I can here someone says that I'm right, battery problem.
Also I'm looking at other websites to see whats the alternative to our situation.
Or maybe its just a brick, I will wait and see the Developers of this thread
http://forum.xda-developers.com/showthread.php?t=1522351
[Release coming next week. With a surprise!] Sensation Unbricking Project
hopefully will have a solution I feel lost without my phone, AOSP-Experience Senseless these two days.
God bless them hope they can do it.
barascus said:
By any chance, did anyone tried to use some friends or family they have the same phone, and use their battery. Maybe battery needs replacing?
Hopefully I can here someone says that I'm right, battery problem.
Also I'm looking at other websites to see whats the alternative to our situation.
Or maybe its just a brick, I will wait and see the Developers of this thread
http://forum.xda-developers.com/showthread.php?t=1522351
[Release coming next week. With a surprise!] Sensation Unbricking Project
hopefully will have a solution I feel lost without my phone, AOSP-Experience Senseless these two days.
God bless them hope they can do it.
Click to expand...
Click to collapse
For some it could be battery problems....but I think most of the ones reported it's not. As with mine..the battery was fully charged 100% when it happened...I think it was actually plugged in even.
The thread is for bricked phone that had this driver thing when it plugs into the computer...but if the phone is completely unresponsive...it's not goign to work!
I kept my phone charged for few hours, although my battery was full as well, the phone remained cold.
i had a similar problem last week on 04/19... battery was charging over night... at morning i turned the alarm off and after that the phone was dead... i sented it to support and now i have a new board inside and totaly new problems...locked bootloader and an unkown H-BOOT version (1.29.0000)
i also tried my battery in a other phone with no problems.
i had revolutionary 6.3. on it
So, about two months ago I was given this lovely HTC phone and was delighted that I had a phone that was capable of running Sense 4.1 (and hopefully 5.0 ) and has a Jellybean kernel, within the first hour of having the device it was already S-Off'd and had Sense 4.1 installed on it, it was working fine the battery life was good and everything was great.
That day I had to travel to the doctors (3 hour trip) so I got in the car and because I was just given this phone it had 37% battery, so I put it on my car charger and off it went started charging and everything was great. The next day I woke up and put the phone in my pocket without even looking at it, and got in the car, and the phone was turned off, I thought WTF so I just turned it back on and left it in my pocket, then 15 minutes later I looked at it and it was off again, so again I turned it on, but this time I looked at the screen while it was turning on, and it would get past the 'HTC Quietely Brilliant' screen and onto the bootlogo of the ROM and then would go to the lockscreen, so I flick the Sense 4 ring up and I get the homescreen, then a few seconds later, black screen and the phone turns off.
I thought that this was weird, so I just put my SIM in my old phone and put my Desire in the cupboard with my SII and other broken devices ( D: ). But that night when I got home I did some more testing... When the phone is getting power (AC or USB) it will not turn off, but as soon as it is unplugged it will turn off... but if I boot into HBOOT (Bootloader) without a charger plugged in it will work fine and not turn off.
So then I thought it was not a battery problem so it must be something else... so I downloaded [ROM][24-04-13][Flinny] Andromadus - CM10.1[18] and the same thing was happening, it would just turn off after a few seconds.. I basically tried all of the Sense and JB ROM's and this happens..
Then I thought it may be something to do with the kernel, so I downloaded the Ice Cream Saga ROM and used the custom kernel that it packaged with that ROM and the same thing happened, then I downloaded and installed the OFFICIAL ICS.zip that is installed through bootloader and sure enough the same thing happened.
Then I thought it may be the HBOOT, since I was on 0.98.0000, so with the ICS update I got the 2.00.002 (?) HBOOT and the same thing happened, then to be sure I downloaded the ENG HBOOT and flashed that, same thing happened, then I downloaded the 6.xxxx.xxxx HBOOT and flashed it, and sure enough, the same thing still happened.
So what do you think the problem is, do I just buy another battery?
Also, I forgot to mention that TWRP recovery (and only TWRP) fails to do ANYTHING (wipe, backup, restore, install) and if I boot into TWRP and look at the battery, then reboot into the ROM then back into recovery, the battery will change by ~70%.
So, I just flashed the latest TWRP recovery (since it is my favorite) and now when I press reboot (or anything really) it will just reboot back into recovery. Like even if I flash a ROM that will work and then I press reboot and I am back in recovery, and if I pull the battery and put it back in I am back in recovery. I can't even get into HBOOT, just to recovery, I am going to try leaving it on the charger all night and see what happens.
my phone rooted/s-off on hboot 2.15 , TWRP 2.6.3 and made backup of ROM. This phone i call it the "bad attitude phone" because it works whenever it wants. Whenever it doesnt want it just shuts off and wont turn on, The only way it works sometimes is connected to wall charger for a bit then holding volume down + power and it may go into booloader, I even wipe the sd card with a full system/cache/ wipe so i delete Stock rom , everything ( No OS Found ), then reinstalled the stock RUU from Tmobile, unlocked again , superCID again, rooted but keep doing it.
I connected to charger and orange light wont turn on then i try to boot into bootloader and sometimes the light does turn on, now if the phone is ok and working if i turn it off or restart it, it wont turn back on for a while, but if i leave it one with screen timeout off (so its on all the time) it works fine.
i took it to a tech store ( one of those that fixed phones and sell simple mobile and stuff ) and all i get from the tech is " im clueless whats wrong with it" and this after like 2 weeks if testing the phone.
Should i just put it in the garbage or should i try something else ?
cubanito08 said:
my phone rooted/s-off on hboot 2.15 , TWRP 2.6.3 and made backup of ROM. This phone i call it the "bad attitude phone" because it works whenever it wants. Whenever it doesnt want it just shuts off and wont turn on, The only way it works sometimes is connected to wall charger for a bit then holding volume down + power and it may go into booloader, I even wipe the sd card with a full system/cache/ wipe so i delete Stock rom , everything ( No OS Found ), then reinstalled the stock RUU from Tmobile, unlocked again , superCID again, rooted but keep doing it.
I connected to charger and orange light wont turn on then i try to boot into bootloader and sometimes the light does turn on, now if the phone is ok and working if i turn it off or restart it, it wont turn back on for a while, but if i leave it one with screen timeout off (so its on all the time) it works fine.
i took it to a tech store ( one of those that fixed phones and sell simple mobile and stuff ) and all i get from the tech is " im clueless whats wrong with it" and this after like 2 weeks if testing the phone.
Should i just put it in the garbage or should i try something else ?
Click to expand...
Click to collapse
I'm not an expert on hardware, but I would say, yes, put it in the garbage. It sounds like you might have a hardware problem. I got my One S for about $180 4 months ago on slickdeals. If you lurk around long enough I'm sure you can find a good deal on something.
cubanito08 said:
my phone rooted/s-off on hboot 2.15 , TWRP 2.6.3 and made backup of ROM. This phone i call it the "bad attitude phone" because it works whenever it wants. Whenever it doesnt want it just shuts off and wont turn on, The only way it works sometimes is connected to wall charger for a bit then holding volume down + power and it may go into booloader, I even wipe the sd card with a full system/cache/ wipe so i delete Stock rom , everything ( No OS Found ), then reinstalled the stock RUU from Tmobile, unlocked again , superCID again, rooted but keep doing it.
I connected to charger and orange light wont turn on then i try to boot into bootloader and sometimes the light does turn on, now if the phone is ok and working if i turn it off or restart it, it wont turn back on for a while, but if i leave it one with screen timeout off (so its on all the time) it works fine.
i took it to a tech store ( one of those that fixed phones and sell simple mobile and stuff ) and all i get from the tech is " im clueless whats wrong with it" and this after like 2 weeks if testing the phone.
Should i just put it in the garbage or should i try something else ?
Click to expand...
Click to collapse
Dude try to find a batter for that phone on ebay and than take the phone apart and replace the battery my advice:good:
New Battery for sure
eBay item number: 310845037402
This phone is real easy to disassemble just check out You tube there are plenty of good videos
Hello,
My phone was running a stock ROM, it was not rooted.
On Tuesday morning i received notification on my phone that I had an update for 4.2.2. I applied the update and it appeared that everything went fine. Unfortunately, the phone immediately began re-booting every two to three minutes.
I have re-set the phone to factory defaults - no change.
I have used different batteries - no change.
I have put the phone into safe mode - no change.
If I put the phone in download mode - it does not re-boot.
I have tried to revert back to an older ROM but ODIN errors out.
Does AT&T have the ability to re-push the update OTA or even roll back to an older version?
Of course my contract is 5 months away from being fulfilled so I believe that I would be forced to pay full price for a new phone should I not be able to resolve this.
Any suggestions?
Thanks.
ShrinkWrap561 said:
Hello,
My phone was running a stock ROM, it was not rooted.
On Tuesday morning i received notification on my phone that I had an update for 4.2.2. I applied the update and it appeared that everything went fine. Unfortunately, the phone immediately began re-booting every two to three minutes.
I have re-set the phone to factory defaults - no change.
I have used different batteries - no change.
I have put the phone into safe mode - no change.
If I put the phone in download mode - it does not re-boot.
I have tried to revert back to an older ROM but ODIN errors out.
Does AT&T have the ability to re-push the update OTA or even roll back to an older version?
Of course my contract is 5 months away from being fulfilled so I believe that I would be forced to pay full price for a new phone should I not be able to resolve this.
Any suggestions?
Thanks.
Click to expand...
Click to collapse
your phone likely is not broken physically, it just needs to be re-flashed. the problem with that is, the flash files dont always get released or leaked right when the ota comes out.
unless someone has a better idea, your best option is probably to keep an eye on your phone specific forum for someone to post the flash file for this new update.
it really doesnt matter if they could push the update again, it would fail on verifying the current install.
if the device was unlocked, it could be rolled back to an older version. i wouldnt hold my breath waiting for them to do that for you.
you could check the forums and see if there is a way to unlock it yourself. some can be unlocked, a lot cant.
bweN diorD said:
your phone likely is not broken physically, it just needs to be re-flashed. the problem with that is, the flash files dont always get released or leaked right when the ota comes out.
unless someone has a better idea, your best option is probably to keep an eye on your phone specific forum for someone to post the flash file for this new update.
it really doesnt matter if they could push the update again, it would fail on verifying the current install.
if the device was unlocked, it could be rolled back to an older version. i wouldnt hold my breath waiting for them to do that for you.
you could check the forums and see if there is a way to unlock it yourself. some can be unlocked, a lot cant.
Click to expand...
Click to collapse
Update...I went to a SAMSUNG experience (or whatever they are called) in a Best Buy and I re-flashed the phone with 4.4.2...no improvement.
I have tried to root the phone with Towel Root and CyanogenMod but neither worked.
In additional attempts to figure this out, My son noticed that if the phone was connected to a computer, it did not re-boot. He though that it was related to it being connected to a power source so he plugged it into a charger, the phone would still re-boot.
So what we have determined is the phone needs to think that it is connected media device. The phone then works as it should.
Any ideas on how to resolve this? If the phone's battery dies and we are not near a useable computer, the phone is then again a paper weight.
ShrinkWrap561 said:
Update...I went to a SAMSUNG experience (or whatever they are called) in a Best Buy and I re-flashed the phone with 4.4.2...no improvement.
I have tried to root the phone with Towel Root and CyanogenMod but neither worked.
In additional attempts to figure this out, My son noticed that if the phone was connected to a computer, it did not re-boot. He though that it was related to it being connected to a power source so he plugged it into a charger, the phone would still re-boot.
So what we have determined is the phone needs to think that it is connected media device. The phone then works as it should.
Any ideas on how to resolve this? If the phone's battery dies and we are not near a useable computer, the phone is then again a paper weight.
Click to expand...
Click to collapse
you have got me on this one. it acts like a classic software issue. now that that has been eliminated.
you performed a factory reset after the flash im assuming?
i don't know what else to tell you, if the software is clean, it has to be hardware damage.
sorry