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Phone shuts off on higher temp

I don't know if this was told before or not, but I noticed in my phone when it shuts off is when temperature gets higher, not phone temperature, environment temperature, when I'm home phone stays up normally all the time but when I'm out and put the phone in my wallet it just start acting stupid and keeps turning off. We g2x owners are waiting for a software fix but it is actually a software problem? Hopefully yes but it seems more like a hardware problem to me, we'll see when the fix is release.
Sent from my LG-P999 using XDA App

there are threads in here explaining what all needs to be done with your new g2x to possibly achieve optimal battery performance.
drain battery completely and then charge to full
hard reseting is a good idea. back up your apps with astro file manager under tools or w/e program you like.
I achieved great battery life and zero reboots following these steps but I still had to reboot to re initialize GPS because it stops responding on an app demand basis. longest I have gone was 110 hours of up time before having to reboot manually because GPS would not kick start
now I'm on my second battery shipped to me by lg thru my warranty. I let the battery recharge on the phone while the phone itself was not powered on. day two and it gets warm but not over the 40° C warning labeled on the battery. I will be updating the thread I started on overheating issues once I know definitely if the issue was resolved or not. I had troubles when hot spotting my data at 2g and 4g speeds.
Sent from my LG-P999 using XDA App

I hit submit by mistake ... I have long thumbs
to finish I had issues hotspotting, the phone would get extremely hot. also while YouTube browsing and streaming.
my advice to you is watch the noon video on YouTube for new xda'ers before posting. it details etiquette on these forums in a humorous manner
Sent from my LG-P999 using XDA App

jonyolea said:
I don't know if this was told before or not, but I noticed in my phone when it shuts off is when temperature gets higher, not phone temperature, environment temperature, when I'm home phone stays up normally all the time but when I'm out and put the phone in my wallet it just start acting stupid and keeps turning off. We g2x owners are waiting for a software fix but it is actually a software problem? Hopefully yes but it seems more like a hardware problem to me, we'll see when the fix is release.
Sent from my LG-P999 using XDA App
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Heat alone cannot be the problem. It has been around 95 degrees here and I have ridden around in direct sunlight with the phone mounted to the handlebar of my bicycle with the screen on full-bright running GPS/Cycling Computer program (for hours at a time, although my phone only lasts about 3-4 hours running like this.
I have only had reboots if I had a bad install of a ROM that was corrected by re installing. Since many people run without problems I don't see how a software fix can solve the issue. If you've eliminated the possibility of a bad install by reinstalling the ROM or factory reset then the only thing left is bad hardware, since the software in use is common to many but only you have your hardware.

[Q] New OTA making my phone (and me) HOT!

this new t-mo update has messed up my phone. my phone now wakes up out of sleep mode, runs on 100% screen brightness (i keep it on 75%) and it runs hot. I have no clue when its cutting on so my phone has been super hot a few times. Anyone else have this problem? i am not pleased. Any fixes out there? thanks in advance.

Me too! It started yesterday, it gets damn hot. Not when it you first get your sensation, but properly hot! I couldn't honestly hold it, and also the battery just drops insanely in a few minutes. Also I am not sure if it is only me, but the speaker don't work sometimes. A completely new problem :/

I got my phone last Saturday from Orange. The first thing I did when I got home was completely de-brand the device and install the latest OTA from HTC. I have to admit myself, that it caused the phone's Sense to become insanely unstable (going to the green HTC logo after about 15 minutes of usage every time you exit an app) and it got quite hot too. Hot to the point that I didn't even have to be using my phone for it to be hot. I was actually able to put my hand in my pocket during cold weather and keep my hand warm because of the heat of my phone! Since installing Android Revoloution it has solved my problem & all problems with the slowness of the phone.

Phone keeps turning itself off. Has anyone else experienced this?

I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?

Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.

ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help

sharpinator said:
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
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I have heard multiple users that they simply rang HTC up, complained that battery didn't work and got a new one sent out.....so try that....and attempt if possible to hang on to old one, as if it turns out to be device, you get a free battery

Same issue for me, it drove me nuts. Turned out to be a faulty battery when sent off to HTC/Vodafone for repair. They replaced it so I wonder if it's a known issue.
Sent from my Desire S using xda app-developers app

ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
This.
My phone used to shut down randomly and I searched and found out that it is due to the bad design of battery placement in this phone. All I had to do was put a small piece of paper and it has never shutdown till then.

I'm definitely going to try this, I've been getting lots of resets and I'm relieved it's not a rom issue
edit: how many times did you guys fold the paper over?

ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
Click to expand...
Click to collapse
i had issues with my phone turning off too, had it slightly wet at one point so i took it to a phone repair joint, they replaced a few things charged me and it had the same problems afterwards, a test battery proved it was the bloody battery all along!
the tech there let me know our batteries have a soft edge that when pushed up hard against the battery slot it slightly deforms, seems like a bad design if you look at the battery up close you can see one where the edges get pushed in a bit, (well on mine anyway) the test battery i borrowed didn't have the edges pushed in.

Had this problem too. Paper did the trick.

My HTC 828 is always going off by itself, once I open the camera or put on my mobile data the phone goes off please what should I do?

Me too have same problem..My HTC desire 828 dual sim turning off automatically, mostly when I play any videos or turning on camera. Tried factory reset many times but no use..

HTC 828 ramdomly switching off on data use, battery drains off
I also have the same problem...whenever I use apps which use data, the phone goes switch off and many times when I switch on the phone, apps starts optimizing again and again...sometimes battery drains off immediately...please help me...whats the issue...

Phone switching off itself. Nearly same problem is what I face with this HTC 828
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
---------- Post added at 04:30 AM ---------- Previous post was at 04:26 AM ----------
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
What should I do to get rid of this problem
(Before I resell it)
My battery couldn't be removed
So the solution of paper couldnt be fine with it
:crying:

hi have same issue on my htc d820ts so i flashed it with new firmware and check the battery connector or power supply area its ok but phone issue is same so please if some one have any idea help me

Touching all over the screen?

Hello, i have been having a problem where my phone will automatically touch all over the screen, i can tell because i enabled show touches, i have formatted my phone before and this is still happening, could anyone help me with this, thanks in advance. I will upload a video in about 30 mins to show what is happening, this is also very hard to type considering it is touching everywhere.
Video:
youtube.com/watch?v=DKH4MfZ41YE
Sent from my XT897 using xda premium

I'm not sure what causes it but a few people have this issue was another thread awhile back. only outcome was turn off screen and back on and it went away.

I do turn off the screen, but it comes right back after about 5 minutes.
Sent from my XT897 using xda premium

deadh0b0 said:
I do turn off the screen, but it comes right back after about 5 minutes.
Sent from my XT897 using xda premium
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i used to have this fairly often but it's been a while now. i would fix it by wiping down the screen really well, leading me to believe that it might have something to do with grease or something that gets on the screen. not positive tho..

yogi2010 said:
i used to have this fairly often but it's been a while now. i would fix it by wiping down the screen really well, leading me to believe that it might have something to do with grease or something that gets on the screen. not positive tho..
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Click to collapse
Well, now that i have installed some mods and other stuff it seemed to have stopped. Don't know why the mods would affect it... I will wipe it down though just to be safe.

It's just the way it is - as it's winter now, and it's cold, it happens to me and my friend all the time, when we are using the phone outside. Screen off and on and it's working for another 30 seconds

yea when its cold outside mine does this as well +4C and lower. I took it apart and re seated the connectors it made little to no diff. when its warm i have no issues at all.

Could also be something on the screen itself - even a screen protector that gets damaged could cause an issue.
Also a case could cause the problem - I've had similar issues with my case/screen protector interacting with the screen.

Maxpowersxp said:
yea when its cold outside mine does this as well +4C and lower. I took it apart and re seated the connectors it made little to no diff. when its warm i have no issues at all.
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The same thing is happening to me. I thought I was going nuts! But yes, when it's exposed to cold temperatures (35 degrees or so and lower), the screen can develop a mind of it's own. Kind of sucks in Wisconsin!

en4rcer said:
The same thing is happening to me. I thought I was going nuts! But yes, when it's exposed to cold temperatures (35 degrees or so and lower), the screen can develop a mind of it's own. Kind of sucks in Wisconsin!
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Click to collapse
I have had this problem with the both the new Q LTE I received when the Q LTE launched, and also with the refurb unit I have received from Sprint.
Is there an explanation of the issue and a fix?
Should I swap it out at the Sprint store for another refurb?
Thanks.
(thanks to the OP for posting the you tube video)

Nexus 5 screen died today + dangerously hot lower screen

Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?

thats something quite strange
let us know what google says about RMA and this issue

Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk

kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.

meethere said:
thats something quite strange
let us know what google says about RMA and this issue
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I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
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Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
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Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.

Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk

dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
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32gb black version. I ordered it immediately when they announced it that day.

mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel

I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.

Is RMA/replacement applicable for Rooted and unlocked devices?

I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app

Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
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My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.

Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app