Syncing Google account with Wifi on - General Questions and Answers

I'm having trouble syncing my Google account on my AT&T SGS2.
Basically the phone won't sync automatically when connected to wifi. The only way to get new email, google voice text, calendar entry etc. is to perform a manual refresh, which is extremely annoying and inconvenient.
And no, it doesn't auto sync even when the screen is kept on.
Funny thing is when wifi is turned off (so when using 3G data), syncing works perfectly and push notifications come almost instantly.
I've tried different kernels and roms and none of those help. I'm starting to believe that I have a weirdly defective device. Any ideas?

Related

email app not syncing

i'm having a problem with the email app syncing emails consistently. i'm using Exchange corporate email and when i put in my account info, all of my emails pull down without any problems. however after a while (not sure how long) i can try to manually sync or auto sync...and the circle refresh graphic just spins and never gets any emails. i have a Droid Incredible and that email sync works just fine (same system and username/pass).
the only way to starting getting emails again is to remove the account and add it back. as soon as i do that, it starts receiving emails. i googled and this is essentially what is happening to me http://www.google.com/support/forum/p/Google+Mobile/thread?tid=3a08e190f76c66b4&hl=en
help!
Yes, I can verify also that this is one of the bugs found in the honeycomb email client.
I also encountered this issue daily. What I can tell so far is that, whenever the tablet loses its connectivity for a certain period of time, the email client will never work anymore. Even though the connection was established later, the email client will not work synching anymore, it will simply spin and spin without any ending. And cannot be stopped from the email client.
Every morning when I bring my tablet to work (it will lose the connectivity from my home network) when I arrive in my office and get the wifi connection, everything else will work but the email client will not.
The GMail client, however, will continue to work just fine.
My work around currently:
1. Restart the tablet, or
2. Go to setting, Applications, then force stop the Email client.
Then relaunch it again, and it will work.
This morning I tried to swich between my office wifi and my cell phone Wifi (tethering) and the email client actually can switch between 2 networks without any problem. I wonder if it will stop working after a certain period of no-connectivity.
I hope this is a bug in the Honeycomb 3.0 and hopefully this is fixed in the new updated Honeycomb 3.1 which we supposed to get anytime now in our Transformer.
lie_ui said:
Yes, I can verify also that this is one of the bugs found in the honeycomb email client.
I also encountered this issue daily. What I can tell so far is that, whenever the tablet loses its connectivity for a certain period of time, the email client will never work anymore. Even though the connection was established later, the email client will not work synching anymore, it will simply spin and spin without any ending. And cannot be stopped from the email client.
Every morning when I bring my tablet to work (it will lose the connectivity from my home network) when I arrive in my office and get the wifi connection, everything else will work but the email client will not.
The GMail client, however, will continue to work just fine.
My work around currently:
1. Restart the tablet, or
2. Go to setting, Applications, then force stop the Email client.
Then relaunch it again, and it will work.
This morning I tried to swich between my office wifi and my cell phone Wifi (tethering) and the email client actually can switch between 2 networks without any problem. I wonder if it will stop working after a certain period of no-connectivity.
I hope this is a bug in the Honeycomb 3.0 and hopefully this is fixed in the new updated Honeycomb 3.1 which we supposed to get anytime now in our Transformer.
Click to expand...
Click to collapse
that worked to at least get my email without having to reboot my TF. thanks for the workaround. hopefully this will be fixed soon. i saw this on the xoom forums as well so i'm assuming its a honeycomb problem?
Kind of sad/dissapointed, this issue is still there after the Honeycomb 3.1 update this morning. The Email client still behaves the same! After loses the connectivity for a while, it will not work anymore when the connection is reestablished.
It will keep spinning and spinning, no end.
The other issue with the email client (the embedded image/picture not shown in an Exchange account) was also still there.

[Q] Android (HTC) Sync'ing Inconvenience

Morning all.
I am refering to the accounts and sync on the phone itself. Not the HTC Sync application.
The model is irrelevant, but I have an HTC Incredible S
It has done this since day one, so does my GF's
Basically it always seems to start to Sync (Gmail, FBook etc) when I am doing something internet related. If I am texting, or going though menus , or on a call, or gaming the sync icon never appears.
As soon as I try to browse a webpage or go on youtube or tune in radio it decides now is the best time to sync all my account and jam up my internet. (Wifi or Mobile)
Why on Earth does it do this, it always always waits for me to use the internet, then slows it to a hault by trying to sync everything. Surely it makes more sense to restrict sync when using data-intensive apps.
I'm sick of cancelling sync to the point where I may set it to manual, but I don't want to.
So...... Why does my phone always choose an inconvenient time to try and sync, Would it not make sense to do it when the screen is locked, or when you walk into a wifi zone and the screen is locked, or if you have a decent mobile connection, and your not using it!
Anybody else notice this?
Thanks
Dean

Google Talk - Delayed Incoming Notifications

Hey guys,
Tried searching for this, but nada.
Anyone else having issues with your phone being idle but powered on ans upon bringing on the screen you receive a google talk notification that's old? Is been happening to me lately, and I can't tell if it's the phone or the fact that my desktop version is intercepting the message and preventing the phone notification.
I'm tempted to no longer use the desktop built in gmail version, but I wanted to see if others are having similar issues.
Thanks in advance!
Sent from my HTC One X using xda premium
Can't guarantee this, but I have a feeling it may have something to do with the phone letting the Google talk process close when the phone is in it's sleep state. I've noted that I keep having to re sign in to gtalk when I wake up my phone and suspect that it is an issue with the horrible multitasking that HTC has bundled into sense 4.0.
I assume both of you also get delayed notifications with push email using the native Gmail app? I also frequently get logged out of Google Talk when I put the phone in standby mode. When I am logged out of Google Talk, my push emails are delayed in the Gmail app until I log back into Google Talk.
So it seems to be some problem of getting disconnected from google services when the phone is asleep.
I don't think i've been getting delayed notifications, but I do notice that my chat gets out of order a lot. My replies will be above whoever is talking to me no matter what order each was sent in.
Almost every phone that comes out gets a google talk going eventually so there is lots out there, but each phone has it's own issues. Here is a thread that was pretty good from the Galaxy Nexus Forums.
http://forum.xda-developers.com/showthread.php?t=1400367
With the HOX I have had issues with Google Talk not working great when the wifi is dropping, so this might be part of the wifi issue that pretty much everybody is having with this phone. The wifi stays connected but seems to go to sleep so your phone only gets the notification once it is woken up. Try turning off the wifi and seeing if you have the same problem.
As for Google Talk, there are some oddities that go along with using it on multiple devices. Here is some stuff I figured out playing around with it on multiple devices and computers at the same time. (I posted this in the GN forums as well)
"Google Talk is my main means of communication it seems so I have played with it a lot. Here are my observations.
1. To keep it "up" all the time in the Talk App hit the menu button (three dots now) >settings>uncheck automatic away status. Also make sure your phone has automatic syncing turned on for your gmail account: Setting>Accounts and Sync>ON (for your chat gmail address anyway). Additionally make sure your mobile data is turned on if you are ever off wifi: Settings>More>Mobile networks>Data Enabled (checked to turn on)
2. You can have up to 6 devices linked to your talk account at once, after that they just stop working.
3. When you receive a IM it appears on both your phone and your gmail account. If you start typing on the gmail account (or G+) it hijacks the whole session and you phone no longer gets the notifications, but the conversation still shows up on the chat window on the phone. When you are done with the IM session make sure you close the window on gmail (or G+) and send one last message from your phone or tablet to take the session back over, if you don't your phone will not receive future chat notifications. You can also just log out of your gmail/G+ session and it will automatically return everything to your phone/tablet but who ever does that?
4. To figure out how it all worked and tinker with it I use both of my gmail accounts and chat back and forth with them. You can do it from separate browsers or just open an incognito window in Chrome and log into your other gmail account. I would recommend this so you can see all of this stuff in practice.
Good Luck, hope this helps"
Gtalk and gmail delays
Hi all,
I have performed tests and discovered that if i disable WiFI and only use the phone's data connection "4g" or LTE that i receive all my messages with no problem even when the phone locks/goes to sleep. However if i leave wifi turned on, within 5-10 seconds i stop receiving them and will only receive them when i wake up the phone/unlock or wait for the delay which can be anywhere from 5-15 mins.
Trying to figure out a way to by pass this, but can't seem to figure it out. I don't want to keep my wifi off when i'm at work or home so i don't use data as i have 3GB and not unlimited so it kind of sucks that i have to keep wifi off for now. Any thoughts/ideas would be great, thanks.
k0sun7eash3d said:
Can't guarantee this, but I have a feeling it may have something to do with the phone letting the Google talk process close when the phone is in it's sleep state. I've noted that I keep having to re sign in to gtalk when I wake up my phone and suspect that it is an issue with the horrible multitasking that HTC has bundled into sense 4.0.
Click to expand...
Click to collapse
This. I have issues with timely/accurate reception of notifications from GV. I only use my account for voicemail, but typically I only get voicemail notifications if I open the actual application (which I do because my gmail account receives an email notification now, as well). Sometimes I notice GV as a running task, but often times not, so to me it seems that (possibly) multitasking or some other form of process management in ICS or Sense is not prioritizing the GV process and it's associated actions. I dont mind the aggressive multitasking, but it would be nice to have the option of protecting some processes, such as GV.
I removed google + app completely with titanium backup, and the problem is gone., I get the messages immediately
Push Notifications Fixer can fix it
xda http://forum.xda-developers.com/showthread.php?t=2142503
play store https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer
I'm running the latest Viper, I've never had an issue receiving or sending msgs. The only time the phone won't alert me is if I am actively typing in the browser window.
I'll note though that I never have wifi on, it's always on the mobile network.
andQlimax said:
Push Notifications Fixer can fix it
xda http://forum.xda-developers.com/showthread.php?t=2142503
play store https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer
Click to expand...
Click to collapse
I tried everything not even this works for me
Same problem, screen off - phone disconnects, unlock the phone - messages start to appear
Same problem on 2 different phones and 2 different numbers
I don't use G Talk, but I see the same thing with G Voice. I almost never get voicemail notifications on my HOX (they show up instantly on my old GNex). I blame Sense (for this and other things).
Same problem, but with Nexus 4 when I am on WiFi. With data connection, it works without problems.

Rogers Mobile - Jelly Bean - Unable to sync with Exchange Email

Hey all,
It looks like Jelly Bean is rolled out to our phones at work (Rogers Mobile - Canada). ). It seems once we update the phone the email stops syncing due to a “security error”.
We’ve tried the following
- Removing/Adding the account,
- Ensuring signal coverage
- Verifying APN info is correct,
- WIFI connection as opposed to 3G or H.
- Powercycling
- We’ve removed the email account, removed the PIN, added the email account, setup a PIN as per email policy, and tried to sync
I was able to fix 1 phone – where when we sync’d the phone it automatically popped up with a request to confirm the phone’s PIN number. When we typed it in twice the email started working.. woot. I can't seem to trick it into "confirming" this PIN tho, (like my last bullet point above).
I haven't wiped out the phone yet for testing...... It will most likely be the next step.
I tried to leave the most info I could here... but if you need anything thats not corporate email settings, I can leave anything else. Mainly I just wanted to see if this was happening for others. It seems to be affecting Telus clients here too.
Thanks for the suggestions.
-Napalm
*Edit - Well, even though the sync settings in the email configuration say it is on - the "Power Bar" widget I threw on the screen showed it being off... so I enabled it through the widgit... then it started working. I also cleared the Email Cache in the Applications > Exchange Services app... which I did at the same time.. I'm not sure which one seems to be 'resolving' this at this time, but will test further. Any thoughts as to why the update seems to disable the sync? As well, I can't find the Sync option in the settings... which is weird... hence me using the Widgit to do it.
** Edit Edit - Ok, well, straight up - it looks like the upgrade does disable the sync. Sync options normally found on ICS (an on/off switch much like the WIFI on off) is no longer avaliable on the Accounts and Sync menu. The only work around I've seen so far is the Power Control Widgit to fully enable the syncing. Odd?
Thanks again.
Thanks! I used the Power Control and I can get my work email and hotmail again. It is on telus usually but Petro-Canada (Rogers) right now.
active sync and jelly bean
What a relief you found the reason for the companies 4.1x devices not synchronizing with active sync / exchange sync after update. Thanks! We even worked on certificates because we didn´t find other reasons.
There is another place to switch on the global sync option: phone app, accounts, sync settings.
Thx again,
Rudi
k3nnynapalm said:
Hey all,
It looks like Jelly Bean is rolled out to our phones at work (Rogers Mobile - Canada). ). It seems once we update the phone the email stops syncing due to a “security error”.
We’ve tried the following
- Removing/Adding the account,
- Ensuring signal coverage
- Verifying APN info is correct,
- WIFI connection as opposed to 3G or H.
- Powercycling
- We’ve removed the email account, removed the PIN, added the email account, setup a PIN as per email policy, and tried to sync
I was able to fix 1 phone – where when we sync’d the phone it automatically popped up with a request to confirm the phone’s PIN number. When we typed it in twice the email started working.. woot. I can't seem to trick it into "confirming" this PIN tho, (like my last bullet point above).
I haven't wiped out the phone yet for testing...... It will most likely be the next step.
I tried to leave the most info I could here... but if you need anything thats not corporate email settings, I can leave anything else. Mainly I just wanted to see if this was happening for others. It seems to be affecting Telus clients here too.
Thanks for the suggestions.
-Napalm
*Edit - Well, even though the sync settings in the email configuration say it is on - the "Power Bar" widget I threw on the screen showed it being off... so I enabled it through the widgit... then it started working. I also cleared the Email Cache in the Applications > Exchange Services app... which I did at the same time.. I'm not sure which one seems to be 'resolving' this at this time, but will test further. Any thoughts as to why the update seems to disable the sync? As well, I can't find the Sync option in the settings... which is weird... hence me using the Widgit to do it.
** Edit Edit - Ok, well, straight up - it looks like the upgrade does disable the sync. Sync options normally found on ICS (an on/off switch much like the WIFI on off) is no longer avaliable on the Accounts and Sync menu. The only work around I've seen so far is the Power Control Widgit to fully enable the syncing. Odd?
Thanks again.
Click to expand...
Click to collapse
The option is under Data Usage-> menu button-> Auto Sync

Wifi gapps sync issue

Solved!! see last post
I've been trying to figure this out for sometime now....with no luck.
When...and only when I'm on my works Wifi connection, certain apps won't automatically sync (I can still manually hit refresh and sync them). This goes for gmail, google talk for sure but probably others as well.
My apps all automatically sync just fine when on my Wifi at home, or on 4g, 3g, and 1x.
So what's the deal with my works wifi? (I'm the IT guy here so any changes that might need to be made on the Firewall or Access Point I can make if needed)
We have a 5510 ASA Cisco Firewall and I'm connecting to a Linksys WAP54G access point.
thanks,
Are you manually refreshing from the apps themselves or from the acct and sync tab in the settings? My dad wasnt getting anything and when i looked he somehow turned off the global sync
Sent from my CleanRom'd Galaxy SIII
x714x said:
Are you manually refreshing from the apps themselves or from the acct and sync tab in the settings? My dad wasnt getting anything and when i looked he somehow turned off the global sync
Sent from my CleanRom'd Galaxy SIII
Click to expand...
Click to collapse
Either one will make them refresh. But they won't sync automatically. If I turn off wifi at work....within a minute everything syncs up. It's only wifi at the office other wise everything syncs with no issue.
So its not that i have any settings for sync turned off or not check marked. Every other wifi i connect to syncs.....its Only the wifi at the office.
It doesn't matter which Rom I run either. aosp or tw. They are all the same.
SOLVED!!
I've been researching this for awhile and finally stumbled upon the answer.
If the problem persists only on WiFi, ensure firewalls aren’t blocking access to ports required for Google Talk and Google Play (TCP and UDP 5228).
I logged into our firewall and opened those two ports and now I'm syncing on wifi as desired.

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