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Phone crashing since updating fw

Hi all,
Since updating my O3D to the latest firmware via the LG Update tool, it has crashed a few times (at least three), so bad that I had to reboot.
It happens when I use the keyboard. Twice while typing text messages and once in Dolphin web browser.
Keyboard and messaging app were the stock ones from LG.
It seemed like the keyboard 'app' crashed and wouldnt respond to presses any more. I could press the home button at the bottom of the screen, but the keyboard stayed on screen taking up space and everything move up to the top. If I held the home button I could switch apps but noting worked. Eventually I just held the power button and powered off. I had to choose power off twice before the phone did anything.
This was the same each time it crashed.
Anyone else seen problems like this? Never saw it before I updated the fw but then again I've only had the phone a couple of weeks.

This is my second update since having my Optimus 3D and yes this time I have noticed one problem that I didn't have before which is that if I leave my wi-fi enabled then the phone will reboot after about twenty minutes of it being on yet if I switch the phone off the phone works fine.
So yes it is possible the firmware update affected your phone in some way. In your case you could try a different keyboard app but in mine it is the built in wireless so no solution as yet but maybe a keyboard app and or alternative messenger app will help solve your problem.
Dave

I'm running stock v10k and my camera will only run after I kill everything with atk and also my goto lock screen is constantly asking me to force close is it 10k update doing this.
Sent from my LG-P920 using xda premium

Cav3 said:
I'm running stock v10k and my camera will only run after I kill everything with atk and also my goto lock screen is constantly asking me to force close is it 10k update doing this.
Sent from my LG-P920 using xda premium
Click to expand...
Click to collapse
I don't think its v10k doing this. I believe its ATK doing this.
Sent from my LG-P920 using XDA App

same here I had problems once I updated from D to K and then 10J, the phone will just keep rebooting, I tried taking out the SD card as some have suggested but that still did not fix the issue, last night I totaly wiped the phone to Brand new condition, then re-installed everything via the market, No root and the phone so far has been working perfect, 14 hours no reboots with wifi set on always.

after updating to LGP920-V10k-SEP-17-2011 my phone reboots ever 20 min.
phone is completely wiped no root. just standard.

Not sounding good. I do have root on my phone and I also leave WiFi on from when I get home until when I go back to work and my phone doesn't reboot on its own.
The last time my phone crashed was Friday or Saturday but I havent used the keyboard that much since.

anielk77 said:
after updating to LGP920-V10k-SEP-17-2011 my phone reboots ever 20 min.
phone is completely wiped no root. just standard.
Click to expand...
Click to collapse
Maybe they are different revisions of the motherboard on the phone.
It is strange to help because i don't have any reboots.

Another thing I have noticed since the update, when typing text messages if I turn the phone to landscape mode, the screen doesn't rotate to match.

I have a few rotation glitches too I think they need to hurry up with GB update
Sent from my LG-P920 using xda premium

To be honest, I didn't check into the whole Android version thing before I got the phone and it never bothered me, until now! Hopefully these bugs wont be present in GB.

cyberguru said:
To be honest, I didn't check into the whole Android version thing before I got the phone and it never bothered me, until now! Hopefully these bugs wont be present in GB.
Click to expand...
Click to collapse
I am in gb so guess the bugs are universal but solved my wifi issue by setting wifi to sleep when phone screen is off.
Dave

[Q] HTC Sensation Keeps Shutting Off by Itself

A very good day to everyone.
I have been using my HTC Sensation for a year and a half already and recently it's starting to crank up.
It started last week when I was using my phone when suddenly it just switched off by itself and no matter how I attempted to switch it back on again it would boot up to the lock screen page and baam, it shuts off again. It doesn't restarts by itself or anything, it just simply switches off and no, I am unable to switch it on again. The only time I am able to do so again is when I plug it into a power source, that is when it would finally be able to start up.
At first I thought that it wasn't something big until recently it started occuring more frequently and I noticed that it only occurs whenever I have my 3G switched on. If I'm plugged in, my phone would still be working without switching off even though I have my 3G switched on. But when I unplug it from its power source, I'll be able to use it with 3G on for a good 20-30mins or even lesser at times and there it goes shutting off by itself again. What actually got me dumbfounded is how I can be having 80% of battery power when this happens.
I have tried the using a card/paper as a wedge for the battery so that it connects better but to no avail even though I have noticed that indeed, my battery seems to have some extra allowance for it to fidget about within the confinements of the spot which is allocated for the battery. I have tried the switching the phone's data usage to GSM only as well as switching it to WCDMA only but both still didn't work. I have also done a factory wipe which didn't work, super wiped it before flashing ARHD once again which didn't work as well.
To make things worse, my phone is not covered under warranty anymore and my only last hope is that the problem lies with my phone's battery rather than the PCB board which is why I'm putting all my hope on the Anker battery which stocks would only come in next Monday which I don't wanna spend on only to find out that it's not gonna be able to save my phone from its miserable plight...
This is my phone's setup:
Android Version 4.0.3
Sense Version 3.6
Software Number - Android Revolution HD 6.8.0 XE by mik1986
Kernel Version - 3.0.16-g31a4fc7 [email protected] #1 SMP PREEMPT
Baseband Version - 11.76A.3504.00P_11.24A.3504.31_M
I'm really desperate to find a solution to this so if there's anyone of you who has faced this issue/solved this issue please enlighten me as to what I can do, any/all help would be greatly appreciated.

Try other Roms..yrs might be unstable...
Sent from my HTC Sensation XE with Beats using xda-titanium app

I've tried other ROMS already but it still force shuts itself whenever my phone's 3G is switched on. Any solutions?

seems like a radio problem ..reflash the firmware you are having or ..flash 3.33/3.32 universal firmware from kohr-ah firmware thread in sensation development section
once done ..get getril app ..open it and flash proper ril for the firmware if you not having matching ril

I've been using the 3.33 firmware for quite a while already but it's still not working. :/

Sorrowed said:
I've been using the 3.33 firmware for quite a while already but it's still not working. :/
Click to expand...
Click to collapse
Reflash it and see ...
Sent from my Nexus 7 using xda premium

ganeshp said:
Reflash it and see ...
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I'd add to that to reflash it using a fresh download of the firmware file. It's possible (though slightly unlikely) that you have a tiny corruption of your existing firmware file so reflashing it might just put the same error back. I say that's unlikely because errors in the radio file of firmware would likely be causing you bigger problems than you are saying. But a new download and fresh flash won't hurt.
Or try switching to the 3.32 firmware (They aren't much different) just to see if it makes a difference. If not you can at least rule that out.
Just a head's up though, after you flash a new firmware file, reboot into recovery and wipe cache and dalvik or you will likely just get a bootloop at the boot animation when trying to start it the first time.

I had the same problem - the battery was broken, had to buy a new one, search for "Anker" on amazon

It would help a lot of we had your last_kmsg file. To get the file, you can use this app: https://play.google.com/store/apps/details?id=net.solarnz.apps.lumberjack. Get the last_kmsg file RIGHT AFTER your phone shuts down and turns back on so we can see what made it shut down. Then, attach the file to your first post so we can see it

ganeshp said:
Reflash it and see ...
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I've tried reflashing the 3.33 firmware but it keeps telling me that the installation has been aborted.
Skipjacks said:
I'd add to that to reflash it using a fresh download of the firmware file. It's possible (though slightly unlikely) that you have a tiny corruption of your existing firmware file so reflashing it might just put the same error back. I say that's unlikely because errors in the radio file of firmware would likely be causing you bigger problems than you are saying. But a new download and fresh flash won't hurt.
Or try switching to the 3.32 firmware (They aren't much different) just to see if it makes a difference. If not you can at least rule that out.
Just a head's up though, after you flash a new firmware file, reboot into recovery and wipe cache and dalvik or you will likely just get a bootloop at the boot animation when trying to start it the first time.
Click to expand...
Click to collapse
I've tried this method of yours as well but apparently it tells me the same thing when I try to flash the firmware. "Installation aborted" and I don't know why is this happening...
stanix.de said:
I had the same problem - the battery was broken, had to buy a new one, search for "Anker" on amazon
Click to expand...
Click to collapse
I've found a seller over here in my country who I'm going to be meeting tomorrow and finally test it out as to whether has it been my battery's problem or is it just my hardware being faulty. Will test it out and let you know of the end results, thanks mate!
android1234567 said:
It would help a lot of we had your last_kmsg file. To get the file, you can use this app: LumberJack(Had to change due to my account lacking the minimum requirement of 10 posts before I can post a link) Get the last_kmsg file RIGHT AFTER your phone shuts down and turns back on so we can see what made it shut down. Then, attach the file to your first post so we can see it
Click to expand...
Click to collapse
But after it shuts down I have to connect it to a charger before I can switch it on again, would that affect the log?

Sorrowed said:
But after it shuts down I have to connect it to a charger before I can switch it on again, would that affect the log?
Click to expand...
Click to collapse
No, it would not.

Thanks for all the help guys, got myself a new Anker battery and apparently that seems to have solved the problem so far... It has yet to shut off on me or anything for the past 6 hours with my 3G switched on throughout.

Sorrowed said:
Thanks for all the help guys, got myself a new Anker battery and apparently that seems to have solved the problem so far... It has yet to shut off on me or anything for the past 6 hours with my 3G switched on throughout.
Click to expand...
Click to collapse
Same here! Just got mine today.. Had axactly the same problems! No shutdowns so far! Mine was also 1.5 years old! Happy it was only the battery!:laugh:

TTime_007 said:
Same here! Just got mine today.. Had axactly the same problems! No shutdowns so far! Mine was also 1.5 years old! Happy it was only the battery!:laugh:
Click to expand...
Click to collapse
Definitely! Thank goodness it was just the battery otherwise there goes a great phone. Not to mention that with the anker battery it has a greater and better lifespan!

TTime_007 said:
Same here! Just got mine today.. Had axactly the same problems! No shutdowns so far! Mine was also 1.5 years old! Happy it was only the battery!:laugh:
Click to expand...
Click to collapse
My situation is identical to yours. 1,5 years old, constantly rebooting, after reboot the battery power drops to 4%. If it's connected to the power cord it works normally. Already ordered Anker battery and I'll see what happens.
If I look closely, I can see that my battery is a little bloated and not completely flat. Did anybody else noticed that?
So I guess all of this should be written on HTC Sensation FAQ page since it's not a bug, but a feature...

Atrix 2 - Official ICS - running very very slow these days - Help!

Hello Guys!
I own an Atrix 2 and am currently on Official ICS. My phone was working fine all along.
Recently I've noticed that the phone runs extremely slow many times. I have to power off & on many times a day to keep it functioning properly.
It is mostly sluggish these days and I don't understand why. I tried uninstalling recently installed apps but, nothing seems to be helping.
This is my first Android phone and am lost!
Any help would be appreciated.
Thx.

The Sicilian said:
Hello Guys!
I own an Atrix 2 and am currently on Official ICS. My phone was working fine all along.
Recently I've noticed that the phone runs extremely slow many times. I have to power off & on many times a day to keep it functioning properly.
It is mostly sluggish these days and I don't understand why. I tried uninstalling recently installed apps but, nothing seems to be helping.
This is my first Android phone and am lost!
Any help would be appreciated.
Thx.
Click to expand...
Click to collapse
IF you think you phone is giving poor performance on official ICS then why don't you try custom roms . Read/Research on MIUI and I think you will get best performance. BUT READ TILL YOU UNDERSTAND EVERY ABOUT COUSTOM ROMS.

shashankxda said:
IF you think you phone is giving poor performance on official ICS then why don't you try custom roms . Read/Research on MIUI and I think you will get best performance. BUT READ TILL YOU UNDERSTAND EVERY ABOUT COUSTOM ROMS.
Click to expand...
Click to collapse
Hi,
What you are saying may be correct however, the same phone was performing superbly on Official ICS for around 6 months. It's been a few weeks that the phone has become sluggish.
I need to find out the root cause for this and rectify that.

The Sicilian said:
Hi,
What you are saying may be correct however, the same phone was performing superbly on Official ICS for around 6 months. It's been a few weeks that the phone has become sluggish.
I need to find out the root cause for this and rectify that.
Click to expand...
Click to collapse
You could try wipe cache...
Turn off the phone and then press and hold at the same time: the Power button, Vol up and Down Key until the bootloader screen comes up
Volume down to recovery and than hit Volume up to select
When the Android with the the Red Triangle appears push the vol up and down button together
Scroll to clear cache partition and push the power button
Wait for it to clear and than choose reboot once complete by pushing the power button.

It might be some rogue app.. Try uninstalling any app you installed recently.. Worst case, backup all apps and data, try a factory reset.. After that, restore only the apps you really need.. One by one when you get time and find out what was causing the problem..
Sent from my MB865 using Tapatalk 2

Try downloading a Cache Cleaner like https://play.google.com/store/apps/details?id=com.jrummy.cache.cleaner. You could also make a titanium backup of all your apps and do a factory reset.

You might also try and do a FXZ and start over. It seems odd, sometimes that fixes all of the little oddities that pop up including slowness that shows up out of nowhere.

I faced the same problem a month ago. Opening Messages, Settings, EVEN PICKING CALLS, took 7-15 secs.
Turned out it was Android OS/ the Kernel. Whenever the WiFi status changed and some other reasons, the Android OS seemed to take 100% CPU usage for about 1-3 min. Also sometimes I had other processes such as kworker2, kworker3 and others. It took me many apps such as Watchdog, Systempanel, etc to find it out.
Even still I got tired and did a Factory Reset, Rooted it and installed Another ROM. Now its Working fine.
My suggestion would be a Factory Reset (Dont forget Backup if you need to). :good:

Tried the clear Cache Thing as well as uninstalled most of the apps which I never use. Phone started functioning good for some time.
But, now again the same thing.
Thinking about FXZ now. What is FXZ and how do you do it?
Factory reset I can consider but, does it really help?
I notice that the sluggishness starts when WIFI is on and the phone is connected to my home WIFI.

Redicus said:
I faced the same problem a month ago. Opening Messages, Settings, EVEN PICKING CALLS, took 7-15 secs.
Turned out it was Android OS/ the Kernel. Whenever the WiFi status changed and some other reasons, the Android OS seemed to take 100% CPU usage for about 1-3 min. Also sometimes I had other processes such as kworker2, kworker3 and others. It took me many apps such as Watchdog, Systempanel, etc to find it out.
Even still I got tired and did a Factory Reset, Rooted it and installed Another ROM. Now its Working fine.
My suggestion would be a Factory Reset (Dont forget Backup if you need to). :good:
Click to expand...
Click to collapse
Out of curiosity - which rom are you now using? Do all features of the phone work?

The Sicilian said:
Tried the clear Cache Thing as well as uninstalled most of the apps which I never use. Phone started functioning good for some time.
But, now again the same thing.
Thinking about FXZ now. What is FXZ and how do you do it?
Factory reset I can consider but, does it really help?
I notice that the sluggishness starts when WIFI is on and the phone is connected to my home WIFI.
Click to expand...
Click to collapse
Go to your wireless settings and "Forget" the home wifi connection. Reboot your router and phone, then sign back in to your WIFI.
If you are thinking about FXZ, then you might as well try the FDR first.
Start here and read and read again:
http://forum.xda-developers.com/showthread.php?p=20389449
If you decide to go the FXZ route, please ask and confirm which firmware to use with your Atrix2. Many BRICKED their phones flashing the WRONG FXZ!
Sent from my MB865

The Sicilian said:
Out of curiosity - which rom are you now using? Do all features of the phone work?
Click to expand...
Click to collapse
Presently on Numa 3.0. Now bored and changing it.
Everything works. There are few FC now and then.

Redicus said:
Presently on Numa 3.0. Now bored and changing it.
Everything works. There are few FC now and then.
Click to expand...
Click to collapse
I think you should try MIUI
http://forum.xda-developers.com/showthread.php?t=2093882
Its the best rom i think and you will be very happy while using it.
I am using it from last 3-4 months.

shashankxda said:
I think you should try MIUI
http://forum.xda-developers.com/showthread.php?t=2093882
Its the best rom i think and you will be very happy while using it.
I am using it from last 3-4 months.
Click to expand...
Click to collapse
Using Pacman since 2 weeks, but there is too much UI Tearing.
Thanks for the suggestion. Installing Miui now.

Redicus said:
Using Pacman since 2 weeks, but there is too much UI Tearing.
Thanks for the suggestion. Installing Miui now.
Click to expand...
Click to collapse
after you have installed
set your language english (united states)
other wise you will have FC issue
and read all MIUI threath

shashankxda said:
after you have installed
set your language english (united states)
other wise you will have FC issue
and read all MIUI threath
Click to expand...
Click to collapse
Ok, thanks :good:

slow atrix2 - email trash folder
I was having the same issue - tried wiping the cache (both via the system and with various cache wiping apps). Eventually I would get a slow atrix2 again. I noticed that the trash folder for my pop3 email accounts did not clean itself up, so I did a select all and deleted the messages from the trash folder. This was thousands of trash emails. Three days later and my atrix2 is still snappy. I'm hopeful that this was the issue.
jhelion

Nexus 5 keeps crashing!

Managed to get myself one from the CPW yesterday afternoon, and since then I think my new phone has crashed about 150 times. Every time I open any browser app, it crashes. If I use the loud speaker then which back to earpiece while on a call, it crashes. The list goes on.
Anyone else experiencing anything like this?

I got mine from CPW and now had a single thing crash! A few apps have lagged for a second or two but that's becuase they haven't been updated I'm assuming.
But as far as the OS is concerned I have not had these problems. Maybe something went wrong during your update? I'd try a reset.
Sent from my Nexus 5 using xda app-developers app

stennett said:
I got mine from CPW and now had a single thing crash! A few apps have lagged for a second or two but that's becuase they haven't been updated I'm assuming.
But as far as the OS is concerned I have not had these problems. Maybe something went wrong during your update? I'd try a reset.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply. Just tried a factory reset. I noticed that I didn't need to download the update this time. As soon as I tried a few of the apps it crashed.
Any other ideas?

JamesMcL13 said:
Thanks for the reply. Just tried a factory reset. I noticed that I didn't need to download the update this time. As soon as I tried a few of the apps it crashed.
Any other ideas?
Click to expand...
Click to collapse
i had the play store crash on me quite abit when browsing my app purchase history, also the main launcher a couple of times. i don't think it's *quite* ready for primetime just yet. the price of being an early adopter i suppose.

Yeah suppose it is. I'm having to take it back today. It's restarting every 2 mins. Gutted!

JamesMcL13 said:
Managed to get myself one from the CPW yesterday afternoon, and since then I think my new phone has crashed about 150 times. Every time I open any browser app, it crashes. If I use the loud speaker then which back to earpiece while on a call, it crashes. The list goes on.
Anyone else experiencing anything like this?
Click to expand...
Click to collapse
The camera app crashed multiple times even after a reboot.
Also, when I was trying to search contacts the google search crashed.

I'm also having seemingly random crashes. At least a few times a day. No pattern. Could be from pressing the power button. Watching a video on YouTube. Just typing into this box. Anything. I already tried doing a factory reset. No luck.

Maybe a bad flash? Reflash factory image if it still crashes, return it. I've been using mine since Monday, the only thing that crashed was Firefox Beta but that's fixed now with the new update.

Had my nexus 5 for about 3 days now.
It randomly restarts through out the day,
I'll be watching youtube videos with the youtube app I'll just watch the volume bar just go to 0 when I'm not even touching the volume buttons, I'll turn it back up only for it to auto turn back down.
Today I'm having issues with the camera, very time load the camera and try to take a picture, it will just freeze and the phone will reboot.
I've also had issues with the WiFi connecting to my network, like I have to trick it into connecting.
I want to love this phone but all of this random crap is pissing me off.

bobafuzz said:
Maybe a bad flash? Reflash factory image if it still crashes, return it. I've been using mine since Monday, the only thing that crashed was Firefox Beta but that's fixed now with the new update.
Click to expand...
Click to collapse
I'll give this a shot and report back!

How to understand crashed? Rebooted or just your apps crashed on it?
If only apps, it might be 'cause they are not compatible with Android KitKat yet.

Simonna said:
How to understand crashed? Rebooted or just your apps crashed on it?
If only apps, it might be 'cause they are not compatible with Android KitKat yet.
Click to expand...
Click to collapse
For me it freezes up for around 5-10 seconds then restarts. There is no usage Or app associated.

Tried reloading the stock image. No difference. RMA it is!

Nexus 5 problem list:
Oops...my earlier reported problems with crashing were resolved after simply restarting phone...

Wow...I haven't had a single crash on Android from 1.6 all the way to 4.4.2 now. Guess I'm just lucky. I did have a Moto X that kept rebooting though, but it turned out to be a bad RAM chip. Maybe thats the problem here?

[Q] Freezing and rebooting?

It's happened several times in the past three weeks, seemingly at random. I'll either be texting or playing a game, and boom. Phone goes unresponsive for about 4 seconds and the boot animation pops up. Sure enough, it's reset.
I have no idea how to get logs or I'd post them. Googling around at the time of this post.
Nexus 5, black, 16g, AT&T and (rooted) stock ROM.

Sonic Offline said:
It's happened several times in the past three weeks, seemingly at random. I'll either be texting or playing a game, and boom. Phone goes unresponsive for about 4 seconds and the boot animation pops up. Sure enough, it's reset.
I have no idea how to get logs or I'd post them. Googling around at the time of this post.
Nexus 5, black, 16g, AT&T and (rooted) stock ROM.
Click to expand...
Click to collapse
you are undervolting?

simms22 said:
you are undervolting?
Click to expand...
Click to collapse
Not to my knowledge. If I am it's because an app I installed did it.
How can I check to be sure?

Sonic Offline said:
Not to my knowledge. If I am it's because an app I installed did it.
How can I check to be sure?
Click to expand...
Click to collapse
if you didnt personally undervolt, than you are not. does it hapoen when using a certain game or app?

simms22 said:
if you didnt personally undervolt, than you are not. does it hapoen when using a certain game or app?
Click to expand...
Click to collapse
It's happened 4 or 5 times with Hangouts, at least once with Chrome and I don't recall what I was doing for the rest, I just made note of it resetting when I didn't intentionally turn it off myself.

What kernel are you using?
Try factory reset fixes 98% of problems

mistahseller said:
What kernel are you using?
Try factory reset fixes 98% of problems
Click to expand...
Click to collapse
Would there be a quick way to restore my phone to the condition it's in (preferably without the hangups)? Because I'd like to avoid that option if possible.
I pulled a logcat off my phone (and let it run for quite some time, 77k lines. Eesh) and there's a few warnings that kept popping up that I don't know how to decipher since I'm not an Android developer.
-[edit]-
Sorry, stock kernel. Only non-stock thing I've done is root it and installed few apps that either need or work better with root permissions.

I find it odd that the phone would do this randomly considering you are running stock ROM and kernel and all you did was root. With that being said a factory reset is your best option. Use titanium backup or helium.
What method did you use to root?

mistahseller said:
I find it odd that the phone would do this randomly considering you are running stock ROM and kernel and all you did was root. With that being said a factory reset is your best option. Use titanium backup or helium.
What method did you use to root?
Click to expand...
Click to collapse
I honestly don't remember which method I used. lul.