Is my nexus s broken - Nexus S Q&A, Help & Troubleshooting

So the past few days i have been dealing with an issue where my signal bars go grey/green constantly and its depleting my battery like crazy. When on wifi it seems fine but on data it is very irregular.
I just did a restore to an earlier bakcup i had and it still seems to do it. It did end up downloading all the updates since then, which could have screwed it up but i cant be sure.
Anyone else having this issue. I was going to restore but cant find a 2.3.6 rom.
any help is appreciated. Im wondering if the internal data modem is screwed up.

tevil said:
So the past few days i have been dealing with an issue where my signal bars go grey/green constantly and its depleting my battery like crazy. When on wifi it seems fine but on data it is very irregular.
I just did a restore to an earlier bakcup i had and it still seems to do it. It did end up downloading all the updates since then, which could have screwed it up but i cant be sure.
Anyone else having this issue. I was going to restore but cant find a 2.3.6 rom.
any help is appreciated. Im wondering if the internal data modem is screwed up.
Click to expand...
Click to collapse
most likely its your providers fault. sounds like you are getting a pretty unreliable data connection. which, will deplete your battery quickly. check with your provider to see if they are having issues in your area.

i would think tho if it was my provider there would be SOMEONE else here with the problem. im in new haven CT. Ive tried restoring to 2 differant backups now, one waaaaaaaaaaaay back and it does it.
i will call to find out
thanks
quick question if they say to swap the phone then do i have to restore to stock unrooted? i dont feel like dealing with their BS right before ICS....

Restoring to stock on the nexus s is one of the easiest process of ANY phone. Install the stock zip and fast boot OEM lock. How is that BS or hard?
Sent from my Nexus S using xda premium

i didnt mean restoring was BS i just meant dealing with ATT in general and questioning whether im rooted.
they would question a JB iphone everytime.

The bars go green when there is background data. Turn off background data as well as 3G or wifi

mikeydubbs said:
The bars go green when there is background data. Turn off background data as well as 3G or wifi
Click to expand...
Click to collapse
dont you need yoru background data on to get your emails and such?
Anyway tho I oddly fixed it or ATT repaired something at EXACTLY the same time.
I decided to go into my google market account to see if it saw my phone.
It did but had it as un named device, which it always has. I named the phone and then BAM havent had an issue since. This was the other day now.
Maybe google implemented something where you should name your device, i dunno maybe im special. This seems to have taken care of the issue. I checked background data before this tho and it all looked good.

Related

no data......

ive searched around and google but non that fixed my problem.
started this morning. i don't have any 3g icon or any data connection at all.
did a factory reset, no luck. battery pull, no luck.
my wife tbolt works fine with data so i thought it was my sim fried. well i took hers off and installed it on mine no luck. so i put my sim on her tbolt and works great. so could i have a bad data chip or a bad phone? any help would be great..
Is your phone rooted?
Luke
yes. sorry i should have mentioned that.
rooted running synergy rom. just happened early this morning and wierd part is i can pull the battery and once its rebooted i can see 1x then once 3g pops it disconnects it and all i have is just signal bars no 3g icons or anything.
dadsterflip said:
yes. sorry i should have mentioned that.
rooted running synergy rom. just happened early this morning and wierd part is i can pull the battery and once its rebooted i can see 1x then once 3g pops it disconnects it and all i have is just signal bars no 3g icons or anything.
Click to expand...
Click to collapse
Do a backup and try flashing a different ROM.
yea ive tried doing my backup i saved. nothing. i went to gingeritis, still nothing. asop roms nothing. i even when back to unrooted and stock and still nothing so im guessing somehow someway phone eff up. could it be possible having a new radio mess things up? i have the mr3 or whatever they call it nowdays loaded to it. i just can't think of what would cause it.
dadsterflip said:
yea ive tried doing my backup i saved. nothing. i went to gingeritis, still nothing. asop roms nothing. i even when back to unrooted and stock and still nothing so im guessing somehow someway phone eff up. could it be possible having a new radio mess things up? i have the mr3 or whatever they call it nowdays loaded to it. i just can't think of what would cause it.
Click to expand...
Click to collapse
ummm the radio would definitely be more of the problem than the ROM.
First try updating your PRL dial *228 - option 2
If still no luck then I suggest trying a different radio or ask around for similar problems with that radio, maybe someone has a fix.
Flash the OTA MR2 radio.
yea. i went back to stock and s-on and upgraded to the newest software and bam my 3g worked which is weird. but i have one coming on the way so i guess ill just keep this stock till then.
mr3 radio i had it since it came out and never gave me any problems until today. i wonder what happened....
should have tried flashing a different radio see if that helped any... i thought it didn't help any since i reflashed mr3 but damn lol sometimes good ideas always come after youve done it lol. thx guys
update.
installed new update. s-on but the 3g icon disappears after it loads buuut when i click on manual software update the 3g icon pops up and starts download but when i click on browser nothing.whats is up with that.
mobile network on settings says " use phone for data connection when wifi is unavailable" my wifi is off and on my wife says connected instead of what mine says. broken phone but why does manual software update still connects to 3g???

[Q] Have to Reboot to get the Network Back<<<<

ok, so i have this thing for a lil over a month now i think maybe more....
but i have noticed that no matter what Rom or Kernel, even Stock.
if im in an area where i lose signal.....it may NEVER come back unless i reboot my phone. not a big deal in most cases but unless i look to check i may have no network for a couple hours before i notice that i have to reboot my phone. which means i get no calls and no text.
is there a fix for this or is this just something that i am experiencing??
the2rrell said:
ok, so i have this thing for a lil over a month now i think maybe more....
but i have noticed that no matter what Rom or Kernel, even Stock.
if im in an area where i lose signal.....it may NEVER come back unless i reboot my phone. not a big deal in most cases but unless i look to check i may have no network for a couple hours before i notice that i have to reboot my phone. which means i get no calls and no text.
is there a fix for this or is this just something that i am experiencing??
Click to expand...
Click to collapse
that is strange that it does not auto-reconnect. my suggestion would be to try a different modem than the one that you have been using, if you have not already tried all 3. find them here:
http://forum.xda-developers.com/showthread.php?t=1173704
both odin and cwm flashable versions. maybe you'll have better luck with signal with a different modem, so that your signal doesn't drop completely at all.
on my SD card i have had all three modems for a while now that i had been flashing to see which one i would stick with. but my phone has been doing this since day one. on any rom or kernel or modem. i just wanted to know has anyone else seen this or is this just specific to my phone........
at that point i would be looking to get another one.
the2rrell said:
on my SD card i have had all three modems for a while now that i had been flashing to see which one i would stick with. but my phone has been doing this since day one. on any rom or kernel or modem. i just wanted to know has anyone else seen this or is this just specific to my phone........
at that point i would be looking to get another one.
Click to expand...
Click to collapse
you may not have to reboot - have you tried just toggling airplane mode on and then back off? that restores data when it goes out for a lot of people.
if you've tried that, and it doesn't work... not sure what to tell you, except to exchange the phone.
i rarely ever have a strong signal - usually worse than -100 dbm, especially at my house - but i've never had the problem you are describing.
hope you get it worked out. maybe contact at&t or samsung for support also, while you are on the stock ROM.
So far the airplane thing seems to work. so i will ride with that, it doesnt seem to happen but once a day or so......so if i can just do that then i will just deal.
thanks for the idea bruh.
No Network problem on samsung Infuse
the2rrell said:
ok, so i have this thing for a lil over a month now i think maybe more....
but i have noticed that no matter what Rom or Kernel, even Stock.
if im in an area where i lose signal.....it may NEVER come back unless i reboot my phone. not a big deal in most cases but unless i look to check i may have no network for a couple hours before i notice that i have to reboot my phone. which means i get no calls and no text.
is there a fix for this or is this just something that i am experiencing??
Click to expand...
Click to collapse
Hi ,
Iam also facing the same problem . Have u come across any solution for this problem .Iam unable to use my device because of this problem . It would be of great help if u can let me know the solution .
Regards,
Kumar
Do you have keep wifi on always under the wifi advanced area?
Sent from my SGH-I997 using xda premium

Lost 4g and 3g signal

Wondering if someone could help with this. I odin the new EP1W update and it looked like everything went fine. For some reason I didn't like it so I went back to gummy 2.0. Everything went fine. No problems. Then I decided to Odin the new modem. Thought everything went fine. Now I don't have any 3g signal. My 4g will pop up some of the time. But usually I only see the bars, and no it does not have the 1x next to it. Just the bars. I did a factory wipe thinking that would help me out but it didn't. At the beginning I will get a 4g signal, I try and enter my gmail address and it doesn't go through because my signal is lost. I am able to receive calls, sms. But I am not able to get emails, go on the internet, use certain apps that require online access (XDA app in particular). I tried imnuts fix your phone process but it said it couldn't read the cm5 hash or something like that. Is there any suggestions out there? I am going to try and go back to complete stock and see if that works. I will keep you posted but would like your input. Thanks guys.
Never mind. Figured it out.
What did you do to resolve your issue? I have something very similar going on with my wife's phone. This morning, 3G data stopped working, and 4G will only stay locked for about 5 minutes. She had the EE4 modems, and flashing the EP1W modems didn't fix anything.
I went back completely to stock and started all over again. I stayed with froyo because of stability. But I am still losing my signal. Not as much though but still bugs the hell out of me. Thinking of calling big red and see if it is still under warranty. Hopefully they make me an offer I can't refuse ;-p Wish the Galaxy S 2 was going to come but not so much. Not sure about the bionic. Hearing bad things already about the battery. Now the prime sounds awesome.
Sorry got side tracked. Yeah, go back to stock and start anew. Any questions let me know.
Sent from my SCH-I510 using xda app
I had flashed every available modem, and that didn't work. I flashed back to ee4 stock. That didn't work at all. Still had no 3g and 4g would only stick for a short time. I even flashed back to ed1 and took the ota. That didn't work. Then when I woke up this morning, it was working fine. Who knows.
Sent from my GummyCharged SCH-I510 using XDA App.
I get this occasionally too, like data just drops out for whatever reason... it always comes back though and I just attribute it to what's gotta be the huge amount of 4G traffic where I live (L.A.), it just goes down sometimes due to server overload or maintenance I think and even the FiOS craps out for an hour or two here and there probably for the same reasons
edit: also w00t 1000 posts lol

Need help with gps on Verizon Galaxy S3

Hey Everyone,
Hopefully you have time and can answer this for me. About a month ago I downloaded the very first alpha rom of CM10 for the S3. Installation went fine and all but GPS was totally screwed up. Well a few roms later and updates to Google Maps its still not locking on to my position, even with WiFi on like someone suggested but wasn't needed before I began flashing so many roms lol. I've been using GPS toolbox and GPS status to get locks but it doesn't hold. It will stay locked then lose it a minute later where as when I didn't mess with roms and was on stock it would be fine and be able to see my phone from anywhere. Right now I'm looking at it as I type and it says GPS on in green on one of the apps and 8 in view and 7 in use but its still blinking constantly and the accuracy is at 500 feet sometimes more which is totally unacceptable. Used to be within 40 ft or less than that before something totally screwed with my GPS. I'm really desperate now Max because I use my GPS to get around town as I have a horrible memory but don't want to take it back to Verizon to get a new one and shell out more money. I've tried a lot of steps up to and including going back to complete stock on the phone to know avail, its still screwed. I've cleared the A-GPS cache and re downloaded it from these apps but its still not 100% perfect where I need it. Would you happen to know what to do to get this thing in working order so I can use it again and not have it lose lock while I'm on the road like its been doing? Maybe if you have an unaltered gps.conf file you could copy the stuff in that file for me and paste it on an email so I can recreate my own and see if it helps. Its under the system/etc/gps.conf if you need to know where it is. I really need help and you guys are the only people that actually knows these phones inside and out that could possibly help me on this. Like I've said, I've tried everything I can think of, using GPS tools on the market, going back to stock, jumping from 3 different roms and even deleting the Google maps and re downloading it and nothing helps, but hopefully you can. Thank you for taking the time to read this long email as I tried to give as much detail to my problem as needed to help you help me.
-Nick
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
aldude345 said:
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
Click to expand...
Click to collapse
I've already tried going back to stock, and yes I do complete full wipes when going from ROM to ROM. Hence why I am so confused on what to do with my problem.
aldude345 said:
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
Click to expand...
Click to collapse
I should say do data wipe/cache wipe and the other cache wipe then bull battery and redownload stock
aldude345 said:
I should say do data wipe/cache wipe and the other cache wipe then bull battery and redownload stock
Click to expand...
Click to collapse
Already did all that
Metalhead520 said:
Already did all that
Click to expand...
Click to collapse
If you are using CWM then format system. Sounds more like a hardware problem as mine is working fine.
TAPPED in on my (now unlocked bootloader) Verizon S3
How long did u let GPS lock on
Sent from my SCH-I535 using xda premium
tdperry said:
If you are using CWM then format system. Sounds more like a hardware problem as mine is working fine.
TAPPED in on my (now unlocked bootloader) Verizon S3
Click to expand...
Click to collapse
I went back to stock unrooted so its just plain recovery with no advanced options like in CWR
bigdaddywong83 said:
How long did u let GPS lock on
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
It never really locked on, it would find a bunch of satellites, then drop them, then find them.......never does completely lock on, even with wifi on. Ive tried everything I can think of too, and even downloaded some other gps fixing tools on the market with no help.
My GPS is fried
I have done alot of troubleshooting and I believe I screwed up my phone. I went from Synergy to CM10 and then to cleanrom. While on cleanrom I noticed my GPS wouldnt lock. So I flashed Synergy (Fully Wiping Of Course) and still no GPS. So I odined to stock and relocked bootloader. Still no luck. I ran GPS fix GPS Status GPS AIDS and GPS test and I am still screwed. My GPS still wont lock. It always says searching for GPS. I left the Navi on last night all night with a destination set hoping it would lock and say the magical words I want to here like "turn left" but instead I woke up to searching... been wiping data and cache 3 times daily tryna get this fixed.
I had gps issues no matter what rom or type of wipe i did. I notice it started after the synergy release where the gps settings were modified and no matter what it never worked again.I reverted the phone completely back to stock and the same thing. I called Verizon and they sent me a new phone, no issues anymore.
ren274u said:
I had gps issues no matter what rom or type of wipe i did. I notice it started after the synergy release where the gps settings were modified and no matter what it never worked again.I reverted the phone completely back to stock and the same thing. I called Verizon and they sent me a new phone, no issues anymore.
Click to expand...
Click to collapse
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Zalithian said:
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Click to expand...
Click to collapse
No but after I flashed the factory kernel, radio, and rom I went into the recovery and did a wipe/data factory reset. That erased everything I had on the internal sd and set it back to stock. Still didn't work after that.
Zalithian said:
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Click to expand...
Click to collapse
I know it wasn't directed towards me but I tried that number in the dialer and it did a different kind of factory reset than I've done myself, but the gps on my SGSIII is still screwed up. I've been sitting here for 10 mins waiting for it to find me and still nothing. I really don't want to have to send it back for another one, is there any other numbers I can do on the dialer to do something else? On Google Maps the icon to where Im supposed to be is grey and blinking so I don't think it sees the phone. I do rely on my gps for a lot so its bad that this isn't responding at all.
Metalhead520 said:
I know it wasn't directed towards me but I tried that number in the dialer and it did a different kind of factory reset than I've done myself, but the gps on my SGSIII is still screwed up. I've been sitting here for 10 mins waiting for it to find me and still nothing. I really don't want to have to send it back for another one, is there any other numbers I can do on the dialer to do something else? On Google Maps the icon to where Im supposed to be is grey and blinking so I don't think it sees the phone. I do rely on my gps for a lot so its bad that this isn't responding at all.
Click to expand...
Click to collapse
I didn't have to send it in and wait. I called them wednesday, it got here today (with their free shipping). Then you get 5 days to send in the original phone, they include a postage label and everything. No down time at all. Just make sure you completely set it back to stock before you send it.
ren274u said:
I didn't have to send it in and wait. I called them wednesday, it got here today (with their free shipping). Then you get 5 days to send in the original phone, they include a postage label and everything. No down time at all. Just make sure you completely set it back to stock before you send it.
Click to expand...
Click to collapse
Yeah its already back to stock, it seems faster after that reprovisioning but just wish the gps would work. Ill take it in my local Verzion store on monday to see what I can do about this. I just hope I don't get a SGSIII replacement that's already been tinkered with by someone else lol. I think my days of tinkering with phones myself are over since I don't want to go through this again
I also have the gps issues however I didnt restore back to stock.. anyway I bought my phone not directly from verizon I paid almost full retail price would they still take it for replacement or I have to go to samsung?
Samsung. And good luck with that. They are the worst. I had to get my nexus fixed and I sent it in 3 times for repair. They kept saying they fixed it and never did. after the third time i started screaming at them and they sent me a new one. hehehehe
GPS Woes =(
addictedhacks said:
I have done alot of troubleshooting and I believe I screwed up my phone. I went from Synergy to CM10 and then to cleanrom. While on cleanrom I noticed my GPS wouldnt lock. So I flashed Synergy (Fully Wiping Of Course) and still no GPS. So I odined to stock and relocked bootloader. Still no luck. I ran GPS fix GPS Status GPS AIDS and GPS test and I am still screwed. My GPS still wont lock. It always says searching for GPS. I left the Navi on last night all night with a destination set hoping it would lock and say the magical words I want to here like "turn left" but instead I woke up to searching... been wiping data and cache 3 times daily tryna get this fixed.
Click to expand...
Click to collapse
I have the same problem. I was running Synergy at the time I noticed it. It's really difficult to get Maps to lock, and seems to only work after GPS Test or GPS Status first get a lock (which each take up to 30 seconds typically).
I went COMPLETE stock to try fix it; total wipe, locked bootloader, no root, pure vanilla. Still couldn't get lock with Maps.
I'm trying a custom gps config file now to see if that helps.
Really wish someone would figure out what caused this and how to fix/revert it.
The original galaxy s had the worst GPS ever (or later version would initially work but get worse over time), but a dev (jt1334) for the samsung fascinate fixed it after 8 months by changing something in the kernel.
Hopefully some devs familiar with his work could look at what he did and see if there is something similar that could be done on the gs3

LTE issues

Just got the 5 for xmas and I love it. It was replacing my GS4 which is now in its box as a backup phone.
Loved that one to as well honestly.
Anyway Im on ATT in the US and it seems EVERY time I make or recieve a phone call my LTE drops to 3g or less then upon hanging up it will usually return.
A couple times all my data dropped and I had to go to airplane mode to restore it but that hasn't happened in a while.
I have a vid of it happening I sent to google support but their response is always "factory reset" and Im honestly tired of that.
I went through an issues with KITKAT and pixelations on my screen and reset was their response. After a reset and it was still happening they stopped contacting me back since I guess their center ran out of printed responses.
Here in the UK, the carrier EE got some bad press for doing this and its apparently normal as far as I know for LTE to drop down to 3G so it can handle the call.
Did this happen on your GS4? Is it a new thing or have you just not noticed it before?
Sent from my Nexus 5
tevil said:
Just got the 5 for xmas and I love it. It was replacing my GS4 which is now in its box as a backup phone.
Loved that one to as well honestly.
Anyway Im on ATT in the US and it seems EVERY time I make or recieve a phone call my LTE drops to 3g or less then upon hanging up it will usually return.
A couple times all my data dropped and I had to go to airplane mode to restore it but that hasn't happened in a while.
I have a vid of it happening I sent to google support but their response is always "factory reset" and Im honestly tired of that.
I went through an issues with KITKAT and pixelations on my screen and reset was their response. After a reset and it was still happening they stopped contacting me back since I guess their center ran out of printed responses.
Click to expand...
Click to collapse
I see you are in New Haven, i'm in Fairfield and the samething happens with AT&T for me as well.
This is however by design as LTE is only a DATA solution, not a VOICE option (yet - that comes with VoLTE which AT&T is doing in 2015 but we'll need new phones anyways). It's similar to HSPA+ being only for data so when you aren't using it the device should drop back to "3G" aka UMTS (idle mode) and WCDMA for voice calls.
I've never had the issue of it not coming back however, it sometimes takes a few minutes at most but in general it always switches back to LTE.
shotta35 said:
I see you are in New Haven, i'm in Fairfield and the samething happens with AT&T for me as well.
This is however by design as LTE is only a DATA solution, not a VOICE option (yet - that comes with VoLTE which AT&T is doing in 2015 but we'll need new phones anyways). It's similar to HSPA+ being only for data so when you aren't using it the device should drop back to "3G" aka UMTS (idle mode) and WCDMA for voice calls.
I've never had the issue of it not coming back however, it sometimes takes a few minutes at most but in general it always switches back to LTE.
Click to expand...
Click to collapse
Ironically my GS4 did not do this, perhaps it knew it was on a call and just decided to lie to me.
Think I should call AT&T?
Funny over a week+ with google support and NO ONE could tell me this? THIS is why I come here
Downgrade to the 4.4 radio and should fix your data connection issues. If you do some searching around you will see its pretty common to have data connection issues with the 4.4.2 radio.
dabbill said:
Downgrade to the 4.4 radio and should fix your data connection issues. If you do some searching around you will see its pretty common to have data connection issues with the 4.4.2 radio.
Click to expand...
Click to collapse
Do you know what radio is for 4.4? They want to exchange the device but I WOULD LOVE to prove to them this is a software bug and NOT hardware related as I have been telling them.
tevil said:
Do you know what radio is for 4.4? They want to exchange the device but I WOULD LOVE to prove to them this is a software bug and NOT hardware related as I have been telling them.
Click to expand...
Click to collapse
Download 4.4 image from https://developers.google.com/android/nexus/images#hammerhead
extract the file and you will find the radio file in there
reboot the phone to bootloader
fastboot flash radio (radio file).img
fastboot reboot
dabbill said:
Download 4.4 image from https://developers.google.com/android/nexus/images#hammerhead
extract the file and you will find the radio file in there
reboot the phone to bootloader
fastboot flash radio (radio file).img
fastboot reboot
Click to expand...
Click to collapse
K thanks.
Yeah Im pretty familiar with flashing the radios.
Never pulled one myself from an image before though.
Will do
tevil said:
K thanks.
Yeah Im pretty familiar with flashing the radios.
Never pulled one myself from an image before though.
Will do
Click to expand...
Click to collapse
NP
Don't remember the versions off the top of my head and not allowed to have electronics on me at work to check.
dabbill said:
NP
Don't remember the versions off the top of my head and not allowed to have electronics on me at work to check.
Click to expand...
Click to collapse
No biggy Ill try to check it out. Honestly if I know its not really a malfunction then Im fine with it. Im not having much electronics luck lately.
4.4 bugged out my 2012 nexus 7 and google could give a rats ass about that, my ouya is another story, and I think my TV or PS3 is dying a slow death.
If this is just how it works then Im fine with it.
thanks
I may still try it though since Im rooted. I can just take a backup image first.
tevil said:
No biggy Ill try to check it out. Honestly if I know its not really a malfunction then Im fine with it. Im not having much electronics luck lately.
4.4 bugged out my 2012 nexus 7 and google could give a rats ass about that, my ouya is another story, and I think my TV or PS3 is dying a slow death.
If this is just how it works then Im fine with it.
thanks
I may still try it though since Im rooted. I can just take a backup image first.
Click to expand...
Click to collapse
I am not rooted, just have unlocked bootloader. I have been running 4.4 radio with 4.4.2 for the past 3 or 4 days now and seems to be much better signal.

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