I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
fast1fred said:
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
Click to expand...
Click to collapse
I have a Live account, don't know about creating a Live account on my phone.
I don't have an XP computer myself to test on, but the only time Zune didn't see my Focus was when the focus was stuck (marketplace app crashed) - have you tried power cycling your phone and re-connecting?
gmfeld said:
I have a Live account, don't know about creating a Live account on my phone.
Click to expand...
Click to collapse
I have a Live account on live.com under my name. In the Zune software, my name is the same and then I have a Zune tag, which is different than my live.com login name. I don't have a Zune Pass because I don't want to spend any money on Zune.
I have rebooted my computer and restarted by Focus, and still Zune does not recognize any device connected to the computer even though my Focus is connected and indicates that it is charging, so I know it's connected.
cryptoknight said:
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
Click to expand...
Click to collapse
I can't find what version of Zune I am running, but I didn't download and install it to my computer until after I bought the Focus, so I assume it must be current. And yes, I do see the power plug over the battery icon, so I know the Focus is connected to the computer and charging, but Zune still doesn't see it as a connected device.
do you have xp sp3?
I think that is a requirement.
Anyways, if so, I would probably uninstall zune and reinstall.
I have xp and it didn't have any problems auto installing the drivers for my hd7 and connecting.
OK, I uninstalled and downloaded Zune again, and it still does not recognize my Focus as being connected.
Is there some setting on the Focus I'm supposed to adjust to allow it to be recognized by Zune?
im having this same problem. my phone was syncing up perfectly yesterday but now zune isn't recognizing my device
I had the same exact problem when I first got my Panther. It may sound silly but have you tried restarting your Focus? My wouldn't connect and once I restarted it, it connected with no problem.
I've tried multiple USB cords, deleting and reinstalling Zune on my desktop, turning my Focus off and on, and still the Zune program does not recognize any device as being connected, even though Windows sees a Windows Phone 7 as being connected and my Focus is getting powered.
Not being able to sync/connect to Zune seems like it will be a big handicap for this phone, so don't know if I will be able to keep it.
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
gmfeld said:
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
Click to expand...
Click to collapse
that is weird. I rarely use original cords, think I'm using my camera's usb cord right now, and I've never had that problem. I hope samsung hasn't put some proprietary thing in the usb to make it the only one that will work (ala apple)
Same problem here. My Samsung Focus was syncing up fine the last time i connected to Zune. Now it will not recognize the device. My computer recognizes the phone and charges it just fine.
Zune doesn't recognize my WP7 via USB
I've been experiencing this issue now for a couple of weeks. I have hard reset it, reformatted it, and reboot every associated PC, and even tried different cables. Its as if the USB driver stored on the device has been deleted or corrupted. As with other users, my phone will charge when connected to the PC via USB, but Zune doesn't see it, and device manager doesn't see it anymore either. I even tried uninstalling the driver entry for it on one PC under device manager, in hopes that would force it to reinstall the correct driver, but no luck. Now it just doesn't exist.
I stopped in at an ATT store today and they don't even have a Zune workstation set up to test WP7 phones. Go figure.
gmfeld said:
I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Click to expand...
Click to collapse
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
alexdil said:
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
Click to expand...
Click to collapse
I have been trying this but for some reason I dont get a grey screen. Is there any other way?
UPDATE: So I got the dialog box, but I am still not able to connect. It would seem that the drivers are not recognized. i tried almost every file outhere, no luck. Any other suggestions? am on Windows 7 x64
I just realized that when i do the change above and it prompt for the reboot, after the reboot I check it and it goes back to zune. Should I be doing something else
Well I am having the same problem with my LG Optimus Quantum.
Using the factory USB cable, newest version of zune, etc etc. I have had my phone since launch, but yesterday bought my wife the same phone and hers DOES get recognized by zune. This is seriously pissing me off.
ADD: The PC itself seems to be recognizing the phone, as I have the "Your Device is ready to use" window, with ready to use beside USB Composite Device, LG LG-C900B, and Windows Phone USB
I am perplexed.
2nd ADD: SOLVED. I had to do a hard reset, which sucks because I had pictures on the phone but couldn't sync to save them, and the skydrive option was messing up too. But it is now being recognized by zune at least.
hey guys,
I'm having problems with my nexus s not being recognized by my laptop when connecting via USB. I even tried using the samsung cable from my wife's vibrant and nothing. Her phone seems to work with both her cord and mines. Also, when I plug in my phone to my xbox 360 USB port, I'm able to mount it there. Only when I connect the phone to my windows 7 laptop, the little android guy pops up in the notification bar for a split second then it disappears. Then the laptop gets a popup saying USB device not recognized. is it a phone problem or a laptop problem? I keep having to load files onto dropbox on my laptop and pull it from there on my phone.
Do you have USB debugging selected? Did you download the drivers for you device to your laptop?
kyleds said:
hey guys,
I'm having problems with my nexus s not being recognized by my laptop when connecting via USB. I even tried using the samsung cable from my wife's vibrant and nothing. Her phone seems to work with both her cord and mines. Also, when I plug in my phone to my xbox 360 USB port, I'm able to mount it there. Only when I connect the phone to my windows 7 laptop, the little android guy pops up in the notification bar for a split second then it disappears. Then the laptop gets a popup saying USB device not recognized. is it a phone problem or a laptop problem? I keep having to load files onto dropbox on my laptop and pull it from there on my phone.
Click to expand...
Click to collapse
Sent from my Nexus S 4G using XDA App
Hi there...
A quick question about the USB...
Is is at all possible to have a USB-port that can still charge the phone, but at the same time is "dead" when you try to connect the phone to the computer ??
I have also asked about it here:
http://forum.xda-developers.com/showthread.php?t=1179171
The story is that the Phone (SonyEricsson X10i) can be charged fine, but when i connect it to the computer, my computer say that the hardware is not recognized, nomatter if it is in flash-mode, mounted from recovery or in the normal way.
And the phone don´t even show anything about USB connection in the status bar eigther.
I have tried 5 different computers now, and 2 different usb cables.
I have also a X10 mini and a Desire HD that works fine on all the computers and both cables.
I have tried to remove software, remove drivers, clean computers, reboot, check the memory-card in the phone, install software and drivers and all other things i can think off...
It is two windows 7 and three windows XP computers btw.
So is it at all possible that the phone can still be charged, but data-connection fail ?
As i see it, there must be some kind of data-exchange or else the computers would not even say "hardware not recognized"...?!?
I'm not quite sure I understood your question correctly, but let's see if this helps:
I used to have phone that didn't have drivers for Windows I used at the time (I think it was Windows 7). That meant that Windows wouldn't recognize it (when plugged via USB cable) and will not therefore provide power to that USB port (hence the phone will not charge).
I was able to get around the problem by going to the device manager, locating the relevant "unknown device" and force installing some random drivers for it -- I don't even remember what it was that I picked -- something that Windows would allow me to do. Of course the port wouldn't work as a data connection like this, but since Windows now 'knew' the device, it powered the USB port and I was able to charge my phone from it.
My problem is that I actually can charge the phone ok...
But I am not able to make a data connection between the computer and the phone at all...
My question is then, if the usb connector in my phone can somehow be broken even though I am still able to charge the phone...?
Sent from my Desire HD using XDA Premium App
I'm fairly sure that yes, the contacts or the controller can be broken so that you can still charge but be unable to establish data connection.
Dear Folk,
I bought a brand new Nexus S and it is bugging when connecting to my computer (WinXP, SP2). I mean when allowing debugging, clicking on the connection icon to activate the USB connection, it switches to the next screen with orange Android icon but straight away, it comes back to the invite screen with the green Android icon as picture attached.
I've done many forums before writting you and most of them where talking about drivers or rooting phone which I don't want yet. Seems drivers are good as when plugging, I hear the sound from my pc and icon is recognized as 'Android phone'.
Anyone can help me, please ? Let me know if more info is needed from my side.
Cheers,
Burningjo said:
Dear Folk,
I bought a brand new Nexus S and it is bugging when connecting to my computer (WinXP, SP2). I mean when allowing debugging, clicking on the connection icon to activate the USB connection, it switches to the next screen with orange Android icon but straight away, it comes back to the invite screen with the green Android icon as picture attached.
I've done many forums before writting you and most of them where talking about drivers or rooting phone which I don't want yet. Seems drivers are good as when plugging, I hear the sound from my pc and icon is recognized as 'Android phone'.
Anyone can help me, please ? Let me know if more info is needed from my side.
Cheers,
Click to expand...
Click to collapse
Check whether there is something wrong with your computer. Try using PDAnet software for installing the driver again.
Still have issues do a factory reset.
Settings-->Privacy-->Factory data reset.
Thanks saranyan !
I did the factory reset and was still not working properly even with PDANet installed. Suddenly I had a light and changed the USB port ... plugged my phone on the back PC ... it was working fine like magic !!!
Anyway, thanks for having answered me. Topic can be closed !