Related
I noticed my battery was going empty very quick (after 1 day in standby) when I noticed that even when my keyboard is in that the light keeps burning. I can see it between the display and the keyboard.
What happened: the other day I flashed the ROM with the ROMeOS v1.40.1. All was ok, then my battery was empty and suddenly out of the blue my phone crashed. It would not even hard reset. Total dark screen. I charged it for the whole night but it was dead. Then, hours later, just as sudden as it crashed it started again. I quickly charged the bat and then I noticed the light of the keyboard stays on. Now I am not saying that flashing the rom caused this since I don't know if this problem was already there before the crash. But I do believe that the bat is drained quicker as the light does not shut off.
Does anyone else have this problem? Any ideas on how to turn the light off? i already did another hard reset and flashed the rom again.
Phone: htc touch pro
OS: ROMeOS 1.40.1
p.s. also would love to know which radio is the best at the moment for the TP
I had the same issue with the stock ROM and had it happen with RRE and ROMeOS, thus I believe it is NOT ROM related. I tried to figure out the pattern and it may be related to quickly sliding it out and back in without any further action. Will keep an eye on it.
thanks! Hope to hear of a solution soon. Will notify you if I should come across a solution too.
Anyone else has this problem? The light not going off drains the bat within a couple of hours! Fully charged the bat overnight and the phone was dead at 1400 hours that afternoon!
Not sure if anyone is still reading this thread, but I experienced this as well and documented it here: http://forum.xda-developers.com/showthread.php?t=461538
BTW, do you use PocketController or similar software?
Hello People,
Can somebody help understand why the Battery Icon turns on Gray with a "!" in the middle of it, and in battery information, status shows Unknown for 2 minutes ?
Thanks for your help
never heard of that, check battery contacts to ensure that they're clean, ensure fast boot is off before you power down device, you'll find option in settings, power.
I'd install a battery usage application like battery monitor widget and see what it reports during these "grey" moments
Swyped from HTC Desire S using XDA Premium
Thanks I'll do that now and see if the problem persist, will monitor also the battery; maybe i'll return the phone if the problem persists.
yannisbass said:
Thanks I'll do that now and see if the problem persist, will monitor also the battery; maybe i'll return the phone if the problem persists.
Click to expand...
Click to collapse
report back with the usage figures that you get and we can see if the battery is working as expected, other wise you may be better of simply trying to get a new battery on warranty rather then send in your device and loose it for a couple of Weeks, as it could be either battery or device that is faulty
Swyped from HTC Desire S using XDA Premium
yannisbass said:
Hello People,
Can somebody help understand why the Battery Icon turns on Gray with a "!" in the middle of it, and in battery information, status shows Unknown for 2 minutes ?
Thanks for your help
Click to expand...
Click to collapse
Your battery is very probably bad. Is it a genuine HTC? Stop using it if it isn't!
Battery is Genuine came with the Phone !
I'll buy one from Muggen @1800mAh
I went to Vodafone to explain the issue, but you can't talk to an Uruk'hai you know !
Anyway, I wasn't expecting any help from them, as they're sharks like the others.
Thank guys for your help, I'll try with a new battery and give a feedback...
PS : Also contacted HTC...No comment, the poorest Tech.Support I've ever had to deal with. You ask a question with details, the answer is in 4 words -> Battery out of charge. and then they closed the case.thanks HTC.
this happened to me when the battery wasn't properly inserted
Ok finally HTC support answered that the icon means OUT OF CHARGE...Or that there's a problem ))))
Anyway the problem disappeared after I uninstalled Battery Widget.
Still waiting the new battery @1800mAh
Thanks all for your support and advise.
yannisbass said:
Ok finally HTC support answered that the icon means OUT OF CHARGE...Or that there's a problem ))))
Anyway the problem disappeared after I uninstalled Battery Widget.
Still waiting the new battery @1800mAh
Thanks all for your support and advise.
Click to expand...
Click to collapse
Thanks for the feedback
Gray/Icon episode 5 saison 1
Hello again,
Something strange happened yesterday....I configured the power management on the phone to switch to economic mode @20%, and when the battery reached 20%, the icon appeared for 1minute again, and disappeared.
I think HTC described correctly the issue Out Of Charge, the icon appears once the battery is about to be OOC...we'll see later the results and the evolution.
yannisbass said:
Hello again,
Something strange happened yesterday....I configured the power management on the phone to switch to economic mode @20%, and when the battery reached 20%, the icon appeared for 1minute again, and disappeared.
I think HTC described correctly the issue Out Of Charge, the icon appears once the battery is about to be OOC...we'll see later the results and the evolution.
Click to expand...
Click to collapse
I would certainly try to return just your battery under the inital warranty....and see if it continues to occur afterwards with the one that they replace it with!
I have exactly the same problem on my phone. Talked to HTC, this is what the online support told me:
James: Have you tried removing the battery?
James: I recommend that we perform a soft reset on the phone. This is done by removing the battery from the phone while it is still powered on. Leave it out for 5 minutes and then put the phone back together and switch it on.
That's not good advice, is it?
Episode 6
Hello,
Not sure it's a good idea...are you sure you talked to a HTC support agent?
Taking off the battery while the phone is on....:-S wouldn't try it.
FYI I reset the phone from the menu, the problem still persist, I don't think it's a soft issue (or maybe it is? Bug, error, or I/O misunderstood by the code?) Anyway....for the moment my phone isn't doing it since I uninstalled the battery widget, will test it again with the Mugen battery when it'll arrive, and keep you informed about the original one until then.
koios said:
I have exactly the same problem on my phone. Talked to HTC, this is what the online support told me:
James: Have you tried removing the battery?
James: I recommend that we perform a soft reset on the phone. This is done by removing the battery from the phone while it is still powered on. Leave it out for 5 minutes and then put the phone back together and switch it on.
That's not good advice, is it?
Click to expand...
Click to collapse
WOw! that is really awful advice, although at least they had you wait before re-inserting the battery......A soft reset of the phone is simply to restart it from the Power Menu!
Ouch!
To power off properly, just reboot into the boot loader and then select power down.
That's off, off.
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Hypercore said:
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Click to expand...
Click to collapse
Hi,
A little information is always useful when seeking help.
ROM,
Radio,
Kernel,
Mods,
Themes,
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
tantan911 said:
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
Click to expand...
Click to collapse
nvm................
i had this same issue, for me it helped to move all my apps back to my SD card and reformat my sd card. Since then it happend once again and that was after i dropped my phone and my sd card unmouted. but besides that occasion havent had it for about a three week now.
might be related to moving apps to sd card, not sure do if this actually started the problems for me.
I m on stock ROM and i live in europe
I've got the same problem since about a week, phone randomly turning off. Though never when i'm using it, alsways when the phone is in standby mode, including the strange battery level jumps. I thought it was an app so i did a hard reset, but the turning off remained. I switched from Sense to Launcherpro, still no change.
My phone runs on stock rom, 2.3.4, Sense 3.0, Kernel 2.6.35.13
This weekend i'll backup my SD-card and reformat it, if this helps i'll let you know.
Try a new battery
My battery's only 6 months old!?
Noppe said:
My battery's only 6 months old!?
Click to expand...
Click to collapse
Mine had 2 months
Mains said:
Mine had 2 months
Click to expand...
Click to collapse
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
My phone is starting to show the same symtons again. Overnight it also has shut down. So i guess the sd format did not get rid of the problem. But on my phone it definitively made it less frequent. As before the format i had it 5 times a day and now i have it once a 2 days. Probably will get worse overtime as the last time i had it.
snah65 said:
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
Click to expand...
Click to collapse
Let me know if u succeed, i contacted HTC today and they told me to factory reset my phone. Not looking forward to that, do. Might do it next week.
forgot to ask, did HTC give u those out of warranty our did u buy them yourself?
Let me ask you a question. Have any of you polished your covers to chrome? I have had the same issue of my phone turning off in my holster, but only when I have my polished case on it. When I put my spare one that has not been touched, the phone works flawlessly. Not sure if there is some weird static buildup that is shorting the phone. Also, to get it to turn back on, I have to pull the battery first.
I had the same problem on my Sensation, turning off randomly (not reboot). And the battery would display wrong reading once it is back on. Initially I thought this was due to bad rooting or a custom ROM issue, I restored back to stock and right there on the language selection screen on first start and without the SD card, it went off. That made me sure it was a problem something else. I thought then it would be due to bad charges in the battery, used different charger to charge, didn't work, then I replaced the battery, somehow the problem stopped and when I insert back my old battery the problem still didn't come back. I don't have an explanation to this behavior. It works fine now.
That sounds weird, I didn't polish my back to chrome... And I also do not need to pull my battery to turn it back on. A few times I had that it turned of and it would directly turn of again after it was restarted (home screen loaded). The only way to get out of that was to hook it up to the charger.
Sent from my HTC Sensation Z710e using XDA App
It's really odd. I can't even use the phone any more.
When I turn it on, as long as the screen stays on it will not turn off.
Once I lock it and put it in my pocket, about 40 seconds later it shuts off. This isn't just powering down, it just instantaneously shuts down. I also can't turn the device back on no matter how many times I press power, I have to physically pull the battery and put it back in to turn it on.
One more thing to add: My girlfriend smacked my phone out of my hand once accidentally and the case doesn't click in. It stays in place but if you hold the case and attempt to take it off it falls off. I'm thinking it could possibly be a problem regarding the pins, but from what I know the pins only control the screen.
Edit: One last thing, when it's connected to my computer and being charged it never shuts down.
Read
I had this same problem two days ago. Left work and my phone just shut off while in my pocket. I was running sense-o-maniac Desense 3.5. It continued this behavior for the next day. Also my battery was showing random charge percentages. There were two issues"
1. I was had used the battery calibrator app from the market to erase my bat stats - problem - it kept erasing my battery stats.
2. I was using set CPU and after reading many dev forums about such issues, I realized that setting the idle below 384 mhz, it causes the phone to random reboot.
Once I conducted a complete wipe and flashed MIUI I was good. no issues.
My Suggestion: Try a complete wipe, then Android Rev HD wipe, then reflash, Wipe cache, Davlick Cache, Fix permissions, then reboot. Drain the battery, then recharge to 100% and wipe bat stats
TMO US Sensation 4g
Baseband:10.56.9035.00P_10.14.9035.01_m
Kernal: 2.6.35.14-Bricked-v1.5-ondmnd-1536-192.show-p1984
ROM: Sexy MIUI 1.12.9.01
2nd factory reset and reformatting the microSD did not solve my problem...
@anari101: I'm a big fan of custom roms, but currently my sensation's still running a stock rom. I'd rather not void the guarantee at the moment by flashing it as the phone isn't functioning properly. If i can't fix this problem without flashing a custom rom, i can return it to HTC and hope for a repair or a new device/battery...
Anybody got any other ideas?
i also dont want to root a phone that might have problems.
I did not do any factory reset yet, but the problem is comming back now i have once a day it just shuts down. The last time when i picked it up and pressed the power butten the screen was white for a split second. However if i look at my history of battery monitor widget it stopped recording an houre earlier. clueless to why this happens.
If your phone is rooted, I agree with anari - use current widget and battery calibration to re-calibrate your battery. Let phone charge all the way and then some like another 2 hours. Use battery calibration to get rid of batterystats.bin. Let battery completely drain (Hopefully it doesnt shut off in the process). Definitely seems like something is wrong with your ROM's battery settings.
If you dont have your phone rooted. Have you received any updates lately? If a factory reset didnt help - go to your local Tmobile and just have them ship you a new phone. Not worth dealing with the issue and they can get you a new phone within a couple days.
EDIT: If you have NOT factory reset your phone. You can try to copy all data off your SD card, reformat it. Insert it, let the phone recognize and set it up then add everything back on. If that doesn't work, factory reset (after using Astro to backup all apps). If THAT doesnt work, go get a new phone.
I am having this same problem. Mine always happens when I take my phone out of my pocket after it's been sitting for a while. It also seems that my battery is always around 30-40 percent. It will unlock then just turn off. I turn it back on and after about 30 seconds it turns back off. The only way I can get it to stay on is plugging it in to the charger for a couple of minutes after turning it on and it won't do it again for a while. I don't know what it is but I'm thinking battery or SD card.
Hi, I'll explain what happened.
My phone recently turned off (the screen kind of fizzled away to black) So I assumed this was the battery running out. When I got home I put it on charge and as I usually do waited a few minutes, then tried to turn on, to charge whilst on, the screen lit up the phone vibrated and the start up tune played, but only a lit up blank screen appeared?
I thought it might need more charging so I removed the batter to turn it off and put on charge again, whilst it was "charging" there was a flashing amber light for about 4 seconds at a time, this never turns steady or green, when just leaving on charge.
After numerous batter removals and replace the phone still does the same thing when turned on, but now with no sound, and still appears if the screen is on but blank and the four soft keys are lit, then if I press the power button or if I leave it, the screen goes off itself until I press the power key again (this same thing that would happen if going to lock screen). All of this happening with a now flashing green light?
I tried to access phone by USB cable and although laptop picks up fact something is plugged into USB, it doesn't appear on HTC sync or memory card doesn't appear.
When trying to hold in volume down and power on it's as if it's going to the right screen but still blank.
Stock rom on phone, S-OFF
Anyone have any ideas, without replacing phone?
Thanks
its seems like your phone has bricked.
1. First try this
2. if step 1 doesnt work, follow this
read step by step. good luck!
Have you tried a new battery? My phone went completely black while charging and it showed no signs of life, no charging light nothing. It was a new battery with about 60Percent charge when I put it on the charger. I noticed like you did, I tired to charge more but not even a light would come on. I happened to have another fully charged battery I kept as a spare. When I put the spare battery in, the phone sprang back to life! I threw the other battery away and have had zero problems since. So I suggest you try a new fully charged battery before you do any thing else. Strange thing was the battery I was using was fine the day before and even had the 60 percent charge when I put it on charger. I'm not sure how it happens but somehow the battery just died on charger. So give a new battery a try and see if it will also help you. If it doesn't, then likely it's failure of your device. But please do try because the exact same thing happened to me and the new fully charged battery fixed the problem! I'm hoping it will also fix it for you! Best of luck! You can get a good battery online for under 20 dollars. I recommend Anker extended battery. I really hope this works for you! Let us know.
badboy47 said:
its seems like your phone has bricked.
1. First try this
2. if step 1 doesnt work, follow this
read step by step. good luck!
Click to expand...
Click to collapse
Thanks for the reply, I'll try these two and let you know what happens,
realsis said:
So give a new battery a try and see if it will also help you. If it doesn't, then likely it's failure of your device. But please do try because the exact same thing happened to me and the new fully charged battery fixed the problem! I'm hoping it will also fix it for you! Best of luck! You can get a good battery online for under 20 dollars. I recommend Anker extended battery. I really hope this works for you! Let us know.
Click to expand...
Click to collapse
I'll try this as a last resort and if not I'll get a new phone, cheers and I'll let you know what if anything works
So I get to the point where I have to ./brickdetect.sh and the phone isn't picked up or recognised, any idea how I can get the laptop to pick up the connection properly?
Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks
spiritblastt said:
Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks
Click to expand...
Click to collapse
looked here? http://forum.xda-developers.com/galaxy-s3
Sent from my KFFOWI using Tapatalk
If you're sure it's not a battery problem, and you've run a battery calibration after backup, factory reset, and restore, just to be completely positive, you might want to see if it is a power button issue. The internals of the button get stuck every so often, and I found that when it was usable, I still got huge battery drain, and sometimes turning off and on by itself. There was a place near me that fixed the button on my S4 mini for $15, worked just like new.
I found that the phone was losing battery when when turned off, try leaving it off overnight and if it drains, it's probably an issue with the button.
If it's just a software problem, then that won't help. What does the OS say is using the battery? Maybe check for wakelocks with a battery saving app, I'm sure someone could recommend something
Cortmarshall said:
If you're sure it's not a battery problem, and you've run a battery calibration after backup, factory reset, and restore, just to be completely positive, you might want to see if it is a power button issue. The internals of the button get stuck every so often, and I found that when it was usable, I still got huge battery drain, and sometimes turning off and on by itself. There was a place near me that fixed the button on my S4 mini for $15, worked just like new.
I found that the phone was losing battery when when turned off, try leaving it off overnight and if it drains, it's probably an issue with the button.
If it's just a software problem, then that won't help. What does the OS say is using the battery? Maybe check for wakelocks with a battery saving app, I'm sure someone could recommend something
Click to expand...
Click to collapse
I Just played around with the power button because there was some dust and removed the battery and tried cleaning the metal things. I tried it today and it did not shut down once, i will see how it goes.. :good:
spiritblastt said:
Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks
Click to expand...
Click to collapse
I had a problem which was similar to this but the phone I got is LYF Flame 7.
My phone was automatically shutting down a few minutes after the device is locked, I investigated every setting to check whether anything like auto shutting down or sleep or something was enabled , but every settings were okay but the problem continued.
When I bought this phone, I was disabled a lot of useless stock apps . I re-enabled all these apps to their default and then the problem is solved.
So you just try reverting your apps to their default,if you have tried to disabled it.
Clear its Cache and Misc
Also try a factory reset and try to boot the phone without any SIM cards and SD card.
In my knowledge , I think , the problem of your phone is software related and hardware is okay.
And keep investigating in S3 threads.