Hi guys,
Was sitting watching TV with my phone beside me for about an hour, it was working fine with about half charge.
I then went to make a call and the phone was off...
I tried to turn it on and nothing, I soft reset the phone, nothing... I hard reset the phone, nothing... I removed and reinserted the battery and nothing...
I plugged the phone in to charge just incase the battery had magically drained, the orange charge light appeared for about 3 seconds then went off... No life whatsoever...
O2 are replacing it with a door to door thursday but I have a flashed rom installed and cant replace the original... Think I'll be ok?
What might have happened to the phone, its never been dropped or water damaged!! Anyone else had this problem? This is my 2nd orbit, the first one was replaced due to the jog dial falling off!
Cheers,
Biscuitboy
I've had my phone just a few days and exactly the same things happened to me. I'm getting it replaced over the next few days. A little worried that it may happen again. Without knowing what may be a possible cause or if it's just poor quality build that maybe to blame.
Would be interested if anyone has any light they can shed on this
Same has happened to me but I have a charge light.
What was the prob with your two did you ever find out?
Kellie
Hi guys.
They did try to reflow the proc. solders? Some drops of LiquidFlux and heating with HotAir pencil.On P3300 is helped!
try to use another battery,if no work,seems nothing could help
hi all,
This morning i encountered an annoying issue with my VOX. I put it into pocket and then all of sudden it started Vibrating for no reason. The screen went blank (Dark Black). Both the LEDs were glowing constantly, Orange and Blue. And vibrating will just not stop at all.
Removed the battery and put it again after 10 minutes, thinking it might make my VOX work after it is WINDOWS (Restarting must work...) but to no good. As soon as i tried switching it on, it started vibrating again and kept doing it until i switched it off back.
Tried doing hard reset, but it never responded.
After 30 minutes of Battery out of Mobile, I tried switching it again, and this time it worked.
Any ideas, what might have gone wrong??
FYI...
Using Fireburned Neo 0.7 version Rom and nothing else installed on it.
Any ideas, guyssssss...???
Thanks much
Loku
I also use this rom v0.7, i never had this problem, it is odd...
Maybe an hardware problem ?
try an original rom and try and reflash yor device
Thanks guys..the problem seems to be solved now. no more constant vibrations..But the battery is drained like hell now. Earlier it used to take me some 2 days to charge my VOX but frm this incident i m almost charging it every 10 hrs..Reallu fishy hmm?? well i will try to flash V 0.8 for NEO rom and see if it still continues..then i may need help from u guysss
Thanks much
loku
Hey all,
I've got a Orange branded e650/HTC Vox flashed with Dr Gonzos 6.1.1.1 which is much much MUCH better than the standard orange OS which constantly crashed and locked up, so top work there
Now, I have a bit of a problem, today I woke up to see my Vox had turned itself off, which was a little unusual, i turned it back on and it worked fine, however later at work it decided to start vibrating constantly, the orange charge light and the blue bluetooth lights at the top of the screen where on constantly, the screen had its backlight on but no information was being displayed, i took the battery out and left it for a minute before plugging it back in, it did this twice more during the day, the last time i left the battery out for a good 15 minutes or so before plugging it all back together and now its booted and working properly.
My question is this, is my phone on its way out? Is this going to be a regular occurrence? or is there anything I can do to stop it?
Thanks in advance
-pete-
Well, maybe you should try to redownload and reflash the ROM. Maybe it didn't flash properly?!
It was flashed a good few months ago now (around march/april time if I remember right) and its being fine since I did it until now :/
Oh, then you might just try a hard reset!
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Hypercore said:
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Click to expand...
Click to collapse
Hi,
A little information is always useful when seeking help.
ROM,
Radio,
Kernel,
Mods,
Themes,
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
tantan911 said:
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
Click to expand...
Click to collapse
nvm................
i had this same issue, for me it helped to move all my apps back to my SD card and reformat my sd card. Since then it happend once again and that was after i dropped my phone and my sd card unmouted. but besides that occasion havent had it for about a three week now.
might be related to moving apps to sd card, not sure do if this actually started the problems for me.
I m on stock ROM and i live in europe
I've got the same problem since about a week, phone randomly turning off. Though never when i'm using it, alsways when the phone is in standby mode, including the strange battery level jumps. I thought it was an app so i did a hard reset, but the turning off remained. I switched from Sense to Launcherpro, still no change.
My phone runs on stock rom, 2.3.4, Sense 3.0, Kernel 2.6.35.13
This weekend i'll backup my SD-card and reformat it, if this helps i'll let you know.
Try a new battery
My battery's only 6 months old!?
Noppe said:
My battery's only 6 months old!?
Click to expand...
Click to collapse
Mine had 2 months
Mains said:
Mine had 2 months
Click to expand...
Click to collapse
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
My phone is starting to show the same symtons again. Overnight it also has shut down. So i guess the sd format did not get rid of the problem. But on my phone it definitively made it less frequent. As before the format i had it 5 times a day and now i have it once a 2 days. Probably will get worse overtime as the last time i had it.
snah65 said:
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
Click to expand...
Click to collapse
Let me know if u succeed, i contacted HTC today and they told me to factory reset my phone. Not looking forward to that, do. Might do it next week.
forgot to ask, did HTC give u those out of warranty our did u buy them yourself?
Let me ask you a question. Have any of you polished your covers to chrome? I have had the same issue of my phone turning off in my holster, but only when I have my polished case on it. When I put my spare one that has not been touched, the phone works flawlessly. Not sure if there is some weird static buildup that is shorting the phone. Also, to get it to turn back on, I have to pull the battery first.
I had the same problem on my Sensation, turning off randomly (not reboot). And the battery would display wrong reading once it is back on. Initially I thought this was due to bad rooting or a custom ROM issue, I restored back to stock and right there on the language selection screen on first start and without the SD card, it went off. That made me sure it was a problem something else. I thought then it would be due to bad charges in the battery, used different charger to charge, didn't work, then I replaced the battery, somehow the problem stopped and when I insert back my old battery the problem still didn't come back. I don't have an explanation to this behavior. It works fine now.
That sounds weird, I didn't polish my back to chrome... And I also do not need to pull my battery to turn it back on. A few times I had that it turned of and it would directly turn of again after it was restarted (home screen loaded). The only way to get out of that was to hook it up to the charger.
Sent from my HTC Sensation Z710e using XDA App
It's really odd. I can't even use the phone any more.
When I turn it on, as long as the screen stays on it will not turn off.
Once I lock it and put it in my pocket, about 40 seconds later it shuts off. This isn't just powering down, it just instantaneously shuts down. I also can't turn the device back on no matter how many times I press power, I have to physically pull the battery and put it back in to turn it on.
One more thing to add: My girlfriend smacked my phone out of my hand once accidentally and the case doesn't click in. It stays in place but if you hold the case and attempt to take it off it falls off. I'm thinking it could possibly be a problem regarding the pins, but from what I know the pins only control the screen.
Edit: One last thing, when it's connected to my computer and being charged it never shuts down.
Read
I had this same problem two days ago. Left work and my phone just shut off while in my pocket. I was running sense-o-maniac Desense 3.5. It continued this behavior for the next day. Also my battery was showing random charge percentages. There were two issues"
1. I was had used the battery calibrator app from the market to erase my bat stats - problem - it kept erasing my battery stats.
2. I was using set CPU and after reading many dev forums about such issues, I realized that setting the idle below 384 mhz, it causes the phone to random reboot.
Once I conducted a complete wipe and flashed MIUI I was good. no issues.
My Suggestion: Try a complete wipe, then Android Rev HD wipe, then reflash, Wipe cache, Davlick Cache, Fix permissions, then reboot. Drain the battery, then recharge to 100% and wipe bat stats
TMO US Sensation 4g
Baseband:10.56.9035.00P_10.14.9035.01_m
Kernal: 2.6.35.14-Bricked-v1.5-ondmnd-1536-192.show-p1984
ROM: Sexy MIUI 1.12.9.01
2nd factory reset and reformatting the microSD did not solve my problem...
@anari101: I'm a big fan of custom roms, but currently my sensation's still running a stock rom. I'd rather not void the guarantee at the moment by flashing it as the phone isn't functioning properly. If i can't fix this problem without flashing a custom rom, i can return it to HTC and hope for a repair or a new device/battery...
Anybody got any other ideas?
i also dont want to root a phone that might have problems.
I did not do any factory reset yet, but the problem is comming back now i have once a day it just shuts down. The last time when i picked it up and pressed the power butten the screen was white for a split second. However if i look at my history of battery monitor widget it stopped recording an houre earlier. clueless to why this happens.
If your phone is rooted, I agree with anari - use current widget and battery calibration to re-calibrate your battery. Let phone charge all the way and then some like another 2 hours. Use battery calibration to get rid of batterystats.bin. Let battery completely drain (Hopefully it doesnt shut off in the process). Definitely seems like something is wrong with your ROM's battery settings.
If you dont have your phone rooted. Have you received any updates lately? If a factory reset didnt help - go to your local Tmobile and just have them ship you a new phone. Not worth dealing with the issue and they can get you a new phone within a couple days.
EDIT: If you have NOT factory reset your phone. You can try to copy all data off your SD card, reformat it. Insert it, let the phone recognize and set it up then add everything back on. If that doesn't work, factory reset (after using Astro to backup all apps). If THAT doesnt work, go get a new phone.
I am having this same problem. Mine always happens when I take my phone out of my pocket after it's been sitting for a while. It also seems that my battery is always around 30-40 percent. It will unlock then just turn off. I turn it back on and after about 30 seconds it turns back off. The only way I can get it to stay on is plugging it in to the charger for a couple of minutes after turning it on and it won't do it again for a while. I don't know what it is but I'm thinking battery or SD card.
Not sure if anyone has any new ideas as I've had this happened before and had to get the phone fixed with new motherboard. My phone has been working ok with the official ICS update. It's rooted. Things seem to be a little weird the last few days with the phone hanging and sometimes the screen will just turn into this fuzzy appearance and yesterday while it was just sitting on my desk..it seem to be using a lot of power with the battery going to 4% from 80% in just 3-4 hours idling. IT also got really hot while charging, so i turned it off and rebooted. Thought it was fine.
Then last night, while charging, it seem to be sluggish. so I restarted the phone. But after it turned off..it won't respond anymore. No light when plug in for charging, or plug to computer...cannot go into bootloader with vol down / power.
I had a similar experience before when the phone suddenly died 3 mths ago and thought it was related to a custom ROM, but HTC replaced the motherboard...now it's unresponsive same way.
Time to send back again? Or anyone have new ideas about this?
Take out the battery, put it back in. Try to turn it on. Still nothing? Volume down and power. No bootloader? Sorry, its probably dicked.
There's other things to try, but from what ive gathered, they probably won't help.