[Q] Internet Explorer wont open on my HTC Mozart - Windows Phone 7 Q&A, Help & Troubleshooting

All of a sudden when I select the Internet Explorer Tile from my home screen on my HTC Mozart nothing happens, it just refreshes the home screen tiles, usually when apps do this rebooting the phone fixes the problem, but not in this case, I cannot open pages from Bing or open links. My phone has been updated to Mango and I have tried to revert back to an older software version but on my Zune there is no option to reinstall the update. I dont want to factory reset my phone because I will lose everything I have downloaded and purchased.
Any help would be appreciated, thanks.

Does it happen if you hit the arrow and select it from your full application list?
If it doesn't remove from home screen and re-pin it.

ROCOAFZ said:
Does it happen if you hit the arrow and select it from your full application list?
If it doesn't remove from home screen and re-pin it.
Click to expand...
Click to collapse
Thanks for the reply, if I open it from the tile of from the application list it still doesnt open, I have tried unpinning it and pinning it, opening it through links in text messages and through bing but nothing works, I have cleared the history and cookies but still nothing, I dont understand what has caused it.

In the hacking sub forum download my Supreme Shortcuts app and see if the two IE shortcuts open for you.

MJCS said:
In the hacking sub forum download my Supreme Shortcuts app and see if the two IE shortcuts open for you.
Click to expand...
Click to collapse
How do I deploy a .xap file to my device?

Do you have htc connection setup?
if not can you download it from the marketplace and run it?
You won't lose everything.. just saved games. You have to redownload from marketplace but when you click buy, it will tell you you already bought it and download it for you. You can see a list of what you have downloaded at www.windowsphone.com. Sign in with your hotmail id.
not sure what else to tell you from there.

IE will not open on my Samsung Omnia 7 too!
JOEuk91 said:
All of a sudden when I select the Internet Explorer Tile from my home screen on my HTC Mozart nothing happens, it just refreshes the home screen tiles, usually when apps do this rebooting the phone fixes the problem, but not in this case, I cannot open pages from Bing or open links. My phone has been updated to Mango and I have tried to revert back to an older software version but on my Zune there is no option to reinstall the update. I dont want to factory reset my phone because I will lose everything I have downloaded and purchased.
Any help would be appreciated, thanks.
Click to expand...
Click to collapse
I have the same problem, like like you described. I was using my omnia 7 (wp7.5 unlocked, latest firmware) and suddenly i couldn't open IE, nor launch it from any app. Besides you, i haven't found anybody with the same bug...

JOEuk91 said:
All of a sudden when I select the Internet Explorer Tile from my home screen on my HTC Mozart nothing happens, it just refreshes the home screen tiles, usually when apps do this rebooting the phone fixes the problem, but not in this case, I cannot open pages from Bing or open links. My phone has been updated to Mango and I have tried to revert back to an older software version but on my Zune there is no option to reinstall the update. I dont want to factory reset my phone because I will lose everything I have downloaded and purchased.
Any help would be appreciated, thanks.
Click to expand...
Click to collapse
you wont lose all of your purchased apps cause you can re download all of your purchased apps for free.

lovenokia said:
you wont lose all of your purchased apps cause you can re download all of your purchased apps for free.
Click to expand...
Click to collapse
Solved mine on Microsoft forums, switching IE settings from "open in new tab" to "open in current tab" miraculously fixed it

Balem said:
Solved mine on Microsoft forums, switching IE settings from "open in new tab" to "open in current tab" miraculously fixed it
Click to expand...
Click to collapse
I was facing similar issue. I guess I know when it started (but not sure about it).
I had opened Google Search app. I was searching some images. In results displayed, I clicked 1 image. It opened Internet Explorer. When I tried to open "Tab" from Menu to close tab and exit IE, IE was simply not getting close and it was opening continuously. I finally pressed Power button to switch off phone. After phone restarted, it wont open IE. After changing from New Tab to Current Tab in Settings, problem temporarily resolved. But I observed that while internet explorer is open and I open the tabs, it shows absolutely nothing, it doesn't show the tab for the page that is currently open or none of the other tabs that are open. Rather it shows Blank page with symbol to add new tab. But even new tab is not getting added. I tried several reboot on phone but somehow "Tab" thing is broken.
Hope this bus is fixed in 7.8.
(After I reset my phone, now IE is functioning normally with tabs working as well).

Related

Browser Settings

I changed my UAString for the built in browser to Desktop but now whenever I open the app it force closes immediately. I tried doing a factory reset hoping that it would reset the browser settings but the browser is still force closing. I even tried the solutions posted in (forum.xda-developers.com/showthread.php?p=7237114) for the Vibrant and no luck there either.
I am new to android so I am hoping that someone here can give me a solution to get the browser working again. Also, my phone is rooted and non-market apps are enabled.
Nobody has any ideas as to how to fix this?
I guess I should have posted it when more people would be online instead of four in the morning.
Rhiven said:
Nobody has any ideas as to how to fix this?
I guess I should have posted it when more people would be online instead of four in the morning.
Click to expand...
Click to collapse
I had the same problem. Go to settings from the home screen. Then applications. Then manage applications. Then press the menu key and change the filter to show all applications. The browser should show up in the list. Select it and delete all app data. the browser should work now.
k2snowboards88 said:
I had the same problem. Go to settings from the home screen. Then applications. Then manage applications. Then press the menu key and change the filter to show all applications. The browser should show up in the list. Select it and delete all app data. the browser should work now.
Click to expand...
Click to collapse
No luck, still force closing even after deleting the app data (not sure how though since all settings should be cleared).
Any other ideas by any chance?

[Q] Stucked apps in marketplace update notice

Has anyone experience notices in marketplace tile saying number of apps having an update AND when the update actually is done the notice is still there?
It's annoying.
Only Apps that are free or you have bought will update.
Trial apps will tell you if theres any updates, but won't download them.
Next time you hit the update button, watch what happens.
Trail apps will say 'pending' then dissapper.
Bought apps will say 'Pending' then 'Downloading' then 'Installing'
MrLeche said:
Has anyone experience notices in marketplace tile saying number of apps having an update AND when the update actually is done the notice is still there?
It's annoying.
Click to expand...
Click to collapse
This usually happens to me if I press the center Windows button after the apps have downloaded and installed instead of pressing the back button to get out of Marketplace. Try going to Marketplace and then back out of it with the back button. That should clear the indicator, or at least that works for me.
captobie said:
This usually happens to me if I press the center Windows button after the apps have downloaded and installed instead of pressing the back button to get out of Marketplace. Try going to Marketplace and then back out of it with the back button. That should clear the indicator, or at least that works for me.
Click to expand...
Click to collapse
+1. Yep, same here! I'm guessing that by just hitting the Windows button Marketplace doesn't refresh its live tile.
Casey
Tried all of those but whenever newer updates arise, the stuck retains after the update. Uninstalling and reinstalling solves it, but I don't always want to do that. Just like now, doodle god keeps telling an update, if i hit update or update all, it just installs it and its gone, when you hit back button sometimes it disappears but after awhile its there again.
That's because the trial version APP cannot update. You have to uninstall it and install the new version manually.
It won't happen for the free APP and the APP you've paid.

Recent apps view

Several of my apps does not show up when I hit the recent apps soft key. Of the apps I frequently use that does not show is Facebook, Messenger and Dolphin Browser..
Anybody else experienceing the same issue?
This is quite annoying... Am I the only one who have this issue?
I couldn't tell you (don't remember) what apps were guilty but I've noticed the same thing with several different apps.
Sent from my SM-G930V using Tapatalk
I did a check just now, and actually most of the apps I tried did not show up when touching the recent apps soft key. It's also not consistent which apps does not show ?
Sent from my SM-G930F using XDA-Developers mobile app
The recent apps is literally the apps that you accessed most recently (not most frequently). Depending on your Chrome setting (if you are using the Chrome browser) you may have your tabs out in the recent screen as well.
The list will always change, depending on what you looked at last and in what order
I just went to the three apps you mentioned in sequence, and they show up on my recent apps screen.
Rlin5741 said:
The recent apps is literally the apps that you accessed most recently (not most frequently). Depending on your Chrome setting (if you are using the Chrome browser) you may have your tabs out in the recent screen as well.
The list will always change, depending on what you looked at last and in what order
Click to expand...
Click to collapse
I know how the recent apps view is supposed to work, so that's not the problem.. As I mentioned in my last post theres some inconsistency in wich apps does not show, but some of them never seems to show. It also sometimes happen that I'm unable to remove all apps from the list. They show up the next time I hit the recent apps soft key.
I'm on build number:
MMB29K.G930FXXU1APB4
I see, that's odd. Not sure what to make of it. I am build APB5, maybe that matters. Verizon pushed out an update last week for March security and to fix wifi issues, if you are on Verizon give it a shot and see if it helps.
Rlin5741 said:
I see, that's odd. Not sure what to make of it. I am build APB5, maybe that matters. Verizon pushed out an update last week for March security and to fix wifi issues, if you are on Verizon give it a shot and see if it helps.
Click to expand...
Click to collapse
I'm from Norway and my phone is not tied to any operator. I am also on the latest update available in my region. I guess I could try to do a facory reset, and see if it helps. But I don't think I'll bother anytime soon..
Problem solved
It seems like i finally found a solution to my problem
After investing a whole day doing several factory resets and installing of apps and settings in different order each time I tracked the problem down to an app I use, called Sidebar Plus. I installed this app and its settings with the help og Helium and all of a sudden some of my apps refused to show in the recent apps view. I then uninstalled Sidebar Plus, did a reboot, and all of my apps now show up in the recent apps view as they should
I now have installed Side Apps Bar - Edge Sidebar instead, and everything seems fine :good:

I accidently disabeled/deleted the Google app

so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Go to recovery when turning device on and from there do a factory reset?
tislist said:
so I am an Idiot,
I had this issue with my headphones on my phone that google would pop up on random times to ask me wether I needed help from the voice support thingy.
So I looked up some video's on how to fix it and most videos said to just disable/delete the google app from my phone in App manager.
Everything went OK but when I wanted to go to my home screen, an error popped up saying there was no home screen...
I'm like; 'What the hell?!?'
so I turned off my device completely just to discover it wouldn't boot up correctly when I started it again.
now I am stuck with only my bootloader and I can't get back to factory mode, I did not root my device for any of your interests
pls help someone who knows something that might help me
Click to expand...
Click to collapse
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
acejavelin said:
So you did something in settings, or are you rooted and used some app to delete stuff? The answer to your problems really depends on what you did.
As a quick fix, log into your Google account via a PC and find Nova Launch (or some reputable launcher) and push it to the phone, once it installed press Home and it should ask you to select your Home screen and make sure to tick "Always".
The real problem here is you tried to a fix a problem that didn't fixing, just a quick settings change... A quick thread started here would have probably got the quick answer of turning of Google Assistance Anywhere to fix the problem without messing anything up.
Click to expand...
Click to collapse
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
tislist said:
Hi, I did not root my this device and did not delete the home screen from TWRP, just from the application manager. but it's more than just the home screen. I said I've tried to restart the device but when I was booting it up again, I only saw the Motorola logo loading for like 15 minutes.
It does connect to my PC and it recognizes the device, but I can't find it in File Explorer.
I might try to install Nova launcher, just to see if it works or not.
thanks for the reply though
Click to expand...
Click to collapse
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
acejavelin said:
If your not rooted you couldn't have deleted the app needed, only disabled it. Pull down the notification shade twice (or with 2 fingers) and tap the settings gear, scroll to Apps, then scroll to the bottom where disabled apps would be listed and re-enable everything and reboot. If that still doesn't work, push Nova, and as a last resort you can perform a factory reset.
Click to expand...
Click to collapse
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
tislist said:
I don't think u get what I'm saying, I can't boot up my phone so I can't swipe down and go to the settings. thus leaving me with a useless phone.
Click to expand...
Click to collapse
Then factory reset is your only option.
acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
When I do that, it does the same thing as if I didn't. I don't really know how to push applications from my PC to my phone. Maybe I can try to redownload the google app through pushing.
acejavelin said:
Then factory reset is your only option.
Click to expand...
Click to collapse
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
tislist said:
never mind, I downloaded the Nova launcher on my phone just by going to the store on my PC and after it factory resetted, I got back my home screen, Thanks alot for the advice mate.
Click to expand...
Click to collapse
Glad you got it working but I am a little confused...
Either way, it's like a wise man once said "It doesn't matter if it's duct tape or tie wraps, fixed is fixed". :highfive:

Chrome freeze showing still image until change app and come back

I have this problem from 1 year, from the day i bought the phone til now ive installed all updates.
Using chrome, after a while, 10 minutes or 1 hour, the page look like freezed, i try to scroll or touch but nothing.
I need to go to another app and come back (also just go to thumbnail view and back) then i see again the page and i see it scrolled until bottom if i did it when it was freezed. I mean that when the page freeze actually is working if i scroll or tap the page change but i need to change app and come back to see. It just appened right now
I've tried chrome beta and dev, same thing
Anybody knows about it?
raniero1 said:
I have this problem from 1 year, from the day i bought the phone til now ive installed all updates.
Using chrome, after a while, 10 minutes or 1 hour, the page look like freezed, i try to scroll or touch but nothing.
I need to go to another app and come back (also just go to thumbnail view and back) then i see again the page and i see it scrolled until bottom if i did it when it was freezed. I mean that when the page freeze actually is working if i scroll or tap the page change but i need to change app and come back to see. It just appened right now
I've tried chrome beta and dev, same thing
Anybody knows about it?
Click to expand...
Click to collapse
Hi, glad to hear that I am not alone in this situation. I haven't found a solution to fix this problem yet...
Also on Nova5t same experience
Forrget about chrome, there are other very good browsers.
Huawei P30 aurora
Same on Opera ? something is wrong with this Phone
Alex-teckno said:
Hi, glad to hear that I am not alone in this situation. I haven't found a solution to fix this problem yet...
Click to expand...
Click to collapse
I have the same problem! It's annoying as hell and I haven't found a solution. It's awesome phone otherwise but this one thing ruins the experience.
I found the solution
In chrome://flags find the "Android SurfaceControl" flag and disable it.

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