Can't connect to your phone. Disconnect it, Restart it, then try connecting again - Windows Phone 7 Q&A, Help & Troubleshooting

I keep getting this message when I connect my DVP to Zune
I tried this solution from the Microsoft website:
If it is running, close the Zune software and disconnect your phone.
Open Certificate Manager. To do this, click Start, type certmgr.msc, and press Enter.
Expand Personal, and then expand Certificates.
Click the heading for the Issued By column to sort the column, and then look for one or more certificates that is issued to "zune-tuner://windowsphone/...".
Right-click that certificate and then click Delete. Click Yes.
From the File menu, click Exit.
Start the Zune software and connect your phone to create a new certificate.
When I expand personal there is no Certificate folder to expand the whole personal folder is empty
Anyone know of a way to fix this>

dilzo said:
I keep getting this message when I connect my DVP to Zune
I tried this solution from the Microsoft website:
If it is running, close the Zune software and disconnect your phone.
Open Certificate Manager. To do this, click Start, type certmgr.msc, and press Enter.
Expand Personal, and then expand Certificates.
Click the heading for the Issued By column to sort the column, and then look for one or more certificates that is issued to "zune-tuner://windowsphone/...".
Right-click that certificate and then click Delete. Click Yes.
From the File menu, click Exit.
Start the Zune software and connect your phone to create a new certificate.
When I expand personal there is no Certificate folder to expand the whole personal folder is empty
Anyone know of a way to fix this>
Click to expand...
Click to collapse
SO Zune just cannot see your phone?
Try this:
Start => Devices and Printer, find your device name and right click => troubleshoot
Sometime the drivers of the phone on the machine corrupt, it happens on both HD7 and Titan. Use troubleshoot will help you reinstall the driver for the phone.

Also make sure you're logged onto your computer with full permissions. I tried to connect my HD7 via a guest account and got that constantly. In the end it turned out I needed to be logged into an account that wasn't guest.
Other than that, there was NO solution for my issue.

Related

WMDC does not run at all on Vista business 32

Hi all,
i am really very disappointed, already spent around 12 hours looking for a solution,
the WMDC does not run at all on my Vista machine which is Business 32-bit,
i tried to uninstall, install again, reboot, more than 20 times, with no luck
this is making me creazy, i couldn't find someone suffered the same
please help me, i am willing even to pay for this help
regards,
sounds like a corrupt vista install I would reinstall or restore it back to default
how to confirm its vista
Hi..
thanks for your post?
how did you confirm that its vista issue,
could i just put the vista CD and ask to rebuild?
will it remove my files on the system
yes itll delete everything
my advice would be to get 7
"i couldn't find someone suffered the same"
was a bit of a give away
you could try another vista computer to verify
or if you're using usb you could try using bluetooth and virsa versa
personally I never had any problems with vista wmdc
its not showing the interface
my home vista machine is working fine,
my machine, is not, its not yet about connecting my mobile,
the software it self is not showing,
i install it, without any error msg, it shows in the start menu, and in the programs of control panel,
but when i click on the icon in the start menu, nothing show at all,
i belive it should show the interface even if the mobile is not connected yet,
acctually it shows ew devices
hi.
it shows new devices as unknown device then the driver couldn't be found
if it's a work computer they prob just removed the rights of installing new hardware
from your user account
i tried both with my user which is part of the administrators group, and also tried with the administrator account directly,
both resulted the saem
it takes around 1 minute on the "0 remaining time"
then it just hide without saying its finished or completed,
the result is an icon in the start menu,
and in the windowsmobile directory in windows folder, it shows some files, like setup, and drivers
then if i check properties of the icon in the start menu, it shows that its for first time installation,
i click on it, it install again
then the changes are on the windowsmobile folder in windows folder more EXE files are there like WMDC.exe (but if run it, nothing comes out)
if i recheck the properties of the icon on the start menu, there is no more target application, (you could call it broken link)
whats happenning
i went through the installation part of it,
http://www.pocketpcfaq.com/faqs/wmdc/install.htm
its exactly what happen with me,
but my side i reach the screen which shows "Installing device driver software"
then it failes after,
if i check the devices i find that it find a bluetooth device, but cannot install it correctly

[Q] Remote Desktop's working, but...

What's a good VNC or VNC-like client for the TP2? I've tried a few and all fail. I'm running realVNC server on my home computer, I know the IP and port, have the password set, etc.
· I try to connect with this VNC client and it does nothing (after clicking connect, nothing is running, no screen comes up) - http://www.cs.utah.edu/~midgley/wince/vnc.html
· I try to connect with this other VNC client and it just hangs in the background as a hidden process. No visuals. -
http://sourceforge.net/projects/dotnetvnc/files/
· Additionally I tried a different app instead of VNC, Omnipresence. It's made for the diamond but I was hoping it'd work for me. I ran the server on my PC, installed the cab on my phone, ran the app, and attempted to connect.. I get this lengthy error: "Error while connecting: An error message is available for this exception but cannot be displayed"... blah blah blah blah blah.
Also, the omnipresence zip contains a dll but no instructions on what to do with it. I dunno if it goes on my phone or PC or what. I have .net compact framework version 3.5 (or later) installed on my phone. I have .net framework 4 on my PC.
What will it take to get an exact representation of my desktop showing on my phone screen? Preferably one that doesn't have to be resized to the lowest possible resolution? Ideally one that allows for panning around on the desktop by sliding across the screen (as omnipresence seems to do)?
==========================================================
You don't have to read anymore, but I thought I should share the various bits and pieces I had to figure out to get remote desktop (not VNC but almost as good) running on WM 6.5 (connecting to windows 7)...
1. On the PC, click start, type remote in the search box, and choose the option that says allow remote access to your pc. Of the three options in the middle, choose the one that says allow connections from any version of remote desktop. Note: To change this settings you need to enable windows firewall. You may have made a habit of disabling it (it used to be a nuisance in XP)... to re-enable, click start --> type services.msc in the search box and click on the result. Go to the w's for windows firewall. Double click it, change the startup type to manual and click apply (unless it already is) then click start. OK to close.
2. If you normally login to windows with a blank password, (maybe skip the login process entirely) click start, type gpedit.msc, click the result, navigate to computer config - windows settings - security settings - local policies - security options and find the entry near the top: Limit local use of blank passwords etc. ...double click that and change it to disabled.
3. Not sure if it's strictly necessary, and some may balk at the idea, but you might choose to shut down the firewall once that settings in step one is changed. Same steps, except you click stop instead of start.
4. On the phone, start the client and type in your IP in the first blank. Make sure it's your external IP, i.e. the one you get when you visit this site: http://whatismyip.com . For the user name blank, use your windows user name. If you need to double check it (i.e. you automatically login and forgot) click start on your PC. It'll be at the top right.
5. On the phone, go to settings --> all settings --> connections --> connections and then go to the advanced tab, then select networks --> change both dropdown boxes to your phone's internet connection (in my case, Sprint. Possibly "My ISP" could work?)
6. Here's the dumb part that had me bashing my head against the wall. The phone's connection to the internet needs to be 'goosed' before remote desktop can work. You need to open your web browser and browse to any site. Possibly some other internet-using app would work. Once you load any site, you can exit the browser and finally... FINALLY connect.
7. Fire up remote desktop, change the options to your liking, click connect.
Got it going with some help from ppcgeeks. Also got VNC working. If anyone is having trouble, I recommend reading this post:
http://forum.ppcgeeks.com/htc-touch-pro-2/134014-remote-desktop-vnc-guide.html

Gmote - how to enable before windows logon screen

I absolutely love Gmote as It means I can control everything on my media PC on my phone without having to walk to the other side of the room to tend to my computer. The problem is I want to keep the windows password logon screen, but Gmote is not running at this time so I am unable to enter my windows password using my phone. My question is how do I get Gmote to run before the login screen so I can use it to input my password?
I have spent many hours trying to accomplish this, and have figured if I want Gmote to be available at the logon screen I will have to setup Gmote as a windows service. I seem to have done this successfully by following the below steps:
1.Run SrvInstw.exe
2.Check Install Service radio box, click Next
3.Check Local Machine radio box, click Next
4.Enter the name for your service, click Next
5.Click Browse and select srvany.exe (which is in the same folder as SrvInstw.exe, remember?), then click Next
6.Click Service is its own Process radio box, click Next
7.Select what user account you want this service to run under. If this service is to have its UI, check the Allow Service to Interact with Desktop checkbox. Normally the services run under System Account
8.Select the startup option, click Next
9.Click Finish. But you are not finished just yet
10.Open RegEdit. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
11.Locate the service you just created in the Services branch, click on it.
12.Create a new key called Parameters
13.Click on Parameters and create a new string value called Application
14.Double-click on Application and set it equal to the full path of your VB executable (e.g. c:\...\MyApp.exe)
I then had a problem when Gmote was starting that it would complain about VlC libraries. After more research I found the following rectified this
A. Right-click "Computer" and choose "Properties".
B. on the left, choose Advanced system settings.
C. Click the Advanced tab, then "Environment Variables"
D. On the bottom "System Variables" group, scroll down to the "Path" variable and double-click
E. What is here varies by what you have installed on your computer. You need to edit the value.
F. Move all the way to the end and add this (no space after current contents):
;C:\Program Files\Java\jre6;C:\Program Files\VideoLAN\VLC;C:\Program Files\VideoLAN\VLC\plugins
My only problem now is that Gmote seems to be starting before my wirless network is configured and comes up with an error message:
“unable to join the multicast socket. Is the computer connected to a network? Exiting Gmote.”
Once the wireless network is configured if you close this warning box everything works as it should. Even with the warning box open the file browser works but not the touchpad. The problem is I can’t close this box without a mouse or keyboard, so defeats the object of having my media centre pc solely controlled from my phone.
I looked into adding dependencies to my Gmote registry service key, as I thought this may rectify the problem. The dependencies I have added are RpcSs, Ndisuio, WZCSVC, Ip6Fw, Dhcp, Tcpip, Afd, NetBT (this are the logical ones I could think of)
Despite this Gmote still starts before my wireless network adapter is configured, so I always get the error message. Is there anyway to make sure Gmote only starts once my wireless network is configured?
Not a whole lot to add other than I'm looking for a solution to this problem as well. Thanks for making so much good progress on it!
Where does one find SrvInstw.exe on Windows 7?
Have Googled around and it seems I need a Resource Kit or PowerTools or something.
Any insight appreciated!
marada2 said:
I absolutely love Gmote as It means I can control everything on my media PC on my phone without having to walk to the other side of the room to tend to my computer. The problem is I want to keep the windows password logon screen, but Gmote is not running at this time so I am unable to enter my windows password using my phone. My question is how do I get Gmote to run before the login screen so I can use it to input my password?
I have spent many hours trying to accomplish this, and have figured if I want Gmote to be available at the logon screen I will have to setup Gmote as a windows service. I seem to have done this successfully by following the below steps:
1.Run SrvInstw.exe
2.Check Install Service radio box, click Next
3.Check Local Machine radio box, click Next
4.Enter the name for your service, click Next
5.Click Browse and select srvany.exe (which is in the same folder as SrvInstw.exe, remember?), then click Next
6.Click Service is its own Process radio box, click Next
7.Select what user account you want this service to run under. If this service is to have its UI, check the Allow Service to Interact with Desktop checkbox. Normally the services run under System Account
8.Select the startup option, click Next
9.Click Finish. But you are not finished just yet
10.Open RegEdit. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
11.Locate the service you just created in the Services branch, click on it.
12.Create a new key called Parameters
13.Click on Parameters and create a new string value called Application
14.Double-click on Application and set it equal to the full path of your VB executable (e.g. c:\...\MyApp.exe)
I then had a problem when Gmote was starting that it would complain about VlC libraries. After more research I found the following rectified this
A. Right-click "Computer" and choose "Properties".
B. on the left, choose Advanced system settings.
C. Click the Advanced tab, then "Environment Variables"
D. On the bottom "System Variables" group, scroll down to the "Path" variable and double-click
E. What is here varies by what you have installed on your computer. You need to edit the value.
F. Move all the way to the end and add this (no space after current contents):
;C:\Program Files\Java\jre6;C:\Program Files\VideoLAN\VLC;C:\Program Files\VideoLAN\VLC\plugins
My only problem now is that Gmote seems to be starting before my wirless network is configured and comes up with an error message:
“unable to join the multicast socket. Is the computer connected to a network? Exiting Gmote.”
Once the wireless network is configured if you close this warning box everything works as it should. Even with the warning box open the file browser works but not the touchpad. The problem is I can’t close this box without a mouse or keyboard, so defeats the object of having my media centre pc solely controlled from my phone.
I looked into adding dependencies to my Gmote registry service key, as I thought this may rectify the problem. The dependencies I have added are RpcSs, Ndisuio, WZCSVC, Ip6Fw, Dhcp, Tcpip, Afd, NetBT (this are the logical ones I could think of)
Despite this Gmote still starts before my wireless network adapter is configured, so I always get the error message. Is there anyway to make sure Gmote only starts once my wireless network is configured?
Click to expand...
Click to collapse
If you're on xp, try a dependency on the wireless zero configuration service.
If you're on 7, try setting that service to automatic (delayed) startup.
Sent from my DROID2 using XDA App
LadFromWales85 said:
Where does one find SrvInstw.exe on Windows 7?
Have Googled around and it seems I need a Resource Kit or PowerTools or something.
Any insight appreciated!
Click to expand...
Click to collapse
You don't have to have srvinstw, it's just a gui for creating the service. What you DO need is srvany, which is supposed to work if you use the files from the server 2003 resource kit.
To create the service without srvinstw, use sc from (admin) command line:
Code:
Sc create mysvcname binpath= c:\path\to\srvany.exe start= auto type= interact type= own
If type= own doesn't work, try type= shared. Then follow op's registry edits.
If you need to delete the service to try again, use
Code:
Sc delete mysvcname
Sent from my DROID2 using XDA App
use task scheduler
I have got gmote working as I want by using the task scheduler in xp. I removed gmote from the startup folder where it was originally and then added it as a scheduled task with the following options:
run only if logged on
scheduled task = once
start time I set for 2 mins from now
advanced: repeat task every 1 minutes
then I also setup xp to logon automatically (do a search for control userpasswords2 if you don't know how).
at the specified time in 2 mins gmote server starts up and once running the task scheduler seems to know not to try and relaunch it. If I restart my computer then it logs on to xp automatically and then in a minute or less gmote relaunches, simples! I do note however that if I suspend my computer then when I turn it back on it comes up with the xp login screen even though I have no password set and although the gmote server is still running it won't let me have control till after the log on screen so I have to drag my fat ass across the room and press enter on my keyboard. Alternatively I can just shut down the computer rather than suspending?

[Q] Zune - Cannot connect to phone

I got my Samsung Omnia 7 yesterday and have been unable to get Zune to recognise it.
My Windows 7 PC recognises it, the drivers are installed fine. I've read about the issue with the corrupt certificate but no certificate ever gets created.
I've followed the advice on a blog which was to delete the folder at C:\Users\<USER>\AppData\Roaming\Microsoft\Crypto\RSA\, the folder get's recreated but still Zune fails to see me phone.
Is there anything else I can try? My phone is pre-NoDo status and is telling me there are updates but I can't get it hooked up to Zune to transfer music, update, etc
sparkymark75 said:
I got my Samsung Omnia 7 yesterday and have been unable to get Zune to recognise it.
My Windows 7 PC recognises it, the drivers are installed fine. I've read about the issue with the corrupt certificate but no certificate ever gets created.
I've followed the advice on a blog which was to delete the folder at C:\Users\<USER>\AppData\Roaming\Microsoft\Crypto\RSA\, the folder get's recreated but still Zune fails to see me phone.
Is there anything else I can try? My phone is pre-NoDo status and is telling me there are updates but I can't get it hooked up to Zune to transfer music, update, etc
Click to expand...
Click to collapse
This may sound a little strange, but I saw several posts where similar problems have been solved this way:
did you try a different usb port?
dkp1977 said:
This may sound a little strange, but I saw several posts where similar problems have been solved this way:
did you try a different usb port?
Click to expand...
Click to collapse
Yeah, tried all 3 USB ports on my laptop. The phone is picked up in Windows by all of them but still the same in Zune If I plug the phone in then Zune starts so it's detecting the phone but doesn't get any further.
Updated Zune?
Sent from my SGH-i917 using XDA Windows Phone 7 App
munkeyphyst said:
Updated Zune?
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I downloaded Zune on Saturday so I thought I had the latest version. I'm going to try the password solution. My account is a domain account so getting it back to using my original password is a bit of a pain because of the password policy on the domain but the net admins are going to let me reset it tomorrow.
My password hasn't changed since I installed Zune but it has changed once since I got this laptop.
OK, so I've had my domain password set back to what it originally was but still no joy. The folder get's created in C:\Users\<USER>\AppData\Roaming\Microsoft\Crypto\RSA but no certificate gets created in my personal store.
Is there no way to manually create the cert?
SOLVED: Turns out it was a piece of software called CoSign which is installed on my work laptop which deals with digital signatures. It had taken control of my personal cert store.
Uninstalling it has resolved the issue.
No Need Hard Reset!
Hi all who has this problem.(Even to myself before I did this.)
New fix WITHOUT A HARD RESET LIKE ABOVE SOLUTIONS!
Hope you are looked at this before doing a Hard Reset.
1) Start up diagnostics
OR
Call ##634# (if you dont got the diagnostic "app" in the apps homepage
2) UNPLUG IF YOU HAVE THE PHONE PLUGGED
3) with the Diagnostics Menu, press *#7284#
4) Press an option that is not Zune Sync(E.g. Micro USB or Modem)
DONT KEEP PRESSING THE OPTIONS. PRESS ONCE ON ONE OPTION ONLY AS IT SOMETIMES GETS F-ed Up.
5) Wait for the reboot when prompted
*AFTER REBOOT, REPEAT STEPS 1-3, At Step 4, press Zune Sync again this time, and Wait for REBOOT when prompted again. Tedious, but rewarding.
6) On the Zune software on your Windows, Press Settings at the top Right
7) Press Software in main-menu ---> General in sub-menu
8) UNCHECK "Start the Zune software when I connect a compatible device
9) Hit "Ok", exit Zune
10) CONNECT PHONE TO WINDOWS
11) Connect Phone, not in locked screen(dont know if it affects)
12) Start Zune Software.
BOOM ***** YOUR DONE!
Found solution.
1.
If it is running, close the Zune software and disconnect your phone.
2.
Open Certificate Manager. To do this, clickStart , type certmgr.msc , and press Enter.
3.
ExpandPersonal , and then expand Certificates .
4.
Click the heading for theIssued By column to sort the column, and then look for one or more certificates that is issued to "zune-tuner://windowsphone/...".
5.
Right-click that certificate and then clickDelete . Click Yes .
6.
From theFile menu, click Exit .
7.
Start the Zune software and connect your phone to create a new certificate.

Device Hardware IDs in Device Manager on a Windows PC

Hey all, I'm looking for a quick bit of assistance from anyone who has a OnePlus 7 Pro, a Windows PC, and a few minutes of time.
I need to grab the hardware IDs being reported in Device Manager for the phone when connecting it in MTP and in PTP mode. This is to configure USB file transfer blocking with a data protection suite in my company's environment.
I have the IDs from my own phone but need to verify whether or not they change from phone to phone.
Instructions:
1) Connect the phone to a Windows PC and set it to MTP/file transfer mode.
2) Open up device manager and expand "Portable Devices", then right click on GM1917 and select Properties. (To get to Device Manager, you can right click the Start menu on Windows 10, or click Start and search for Device Manager, or Win+R and type in devmgmt.msc)
3) In the properties window, switch to the Details tab, then change the drop-down menu to "Hardware IDs". I need both IDs from that list. They can be copied from that window by right clicking on them.
4) Repeat the above process, but this time expand "Universal Serial Bus devices" and choose "ADB Interface".
5) Repeat the above process with the phone set to PTP/picture transfer mode.
Can either reply back here or send me a direct message with the information. If there's any privacy concerns with doing this, let me know. As far as I know, there wouldn't be any implications from sharing this information unless someone wanted to write some sort of malware specifically targeting these phones, which they probably wouldn't need me to supply information for anyway.
Thanks in advance for any help you guys can provide!

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