Disappearing keyboard fix? - Windows Phone 7 Q&A, Help & Troubleshooting

It's starting to get really annoying and should be a priority. Does anyone know if it's in the works?.
Also I let a friend with an android phone try out my phone and the keyboard kept dissapearing on him. Needless to say, he will never buy windows phone.

I thought it was just me. I thought I was somehow touching the screen by mistake.
Now, I really want to throw this thing into a wall.

I read somewhere its to do with background tasks, everytime one in the background starts up the keyboard disappears so if its a rly big problem then try disabling all background tasks and live tiles?

Happens to me often as well.
I also get the LG logo/sleep of death often enough now.

Hmmm I don't have any of these issues :S

The latest update didn't fix it. Seems to have made it worse. I barely use that phone now. The keyboard closes out way too often resulting in misclicks and lost text that I had typed into input boxes.

I thought this was common knowledge. It even happened when typing this. wpcentral "http://forums.wpcentral.com/windows-phone-7-os-discussion/182948.htm" forums also have reports of this.
I just think and hope a fix is soon. No excuses.

vetvito said:
I thought it was just me. I thought I was somehow touching the screen by mistake.
Now, I really want to throw this thing into a wall.
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Click to collapse
I'm soooooo glad 2 know that others are also suffering from this stupid glitch, (now I know I'm not crazy anyway), I find that when it happens if I put my phone to sleep, and then wake it up, that seems 2 fix the issue; of course until it happens again 5 seconds frickin' later
I swear, sometimes I think Microsoft wants 2 lose WP7 customers, (and potential customers), and not because of the issues per say, (every phone has it's issues), but it's their total lack of giving a sh*t, dragging their asses, and not getting on a damn fix, (or @ least acknowledge there's a problem, and let people know you're working on it, $%#@%$#%@$%!!
**I think I'm going 2 join vetvito, and throw this MOFO right through the frickin wall, ARGHHHHH!!**

It doesn't seem to happen on my lumia 800, it hits the dvp hard now that I've finally begun to use the on screen keyboard on it.

Wow I thought it was just me too. Figured I would tap somewhere off the keyboard. Doesnt happen that often to me. Really only when Im using the xda app.
What would fix it just about every time was tapping off the input box somewhere then retapping on the input box.
Possibly an issue with non mango apps in mango.. Cuz the xda app is one of the only apps I use that hasnt been updated since mango. I cant remember if it ever happened to me while using IE.

paranoid365 said:
I'm soooooo glad 2 know that others are also suffering from this stupid glitch, (now I know I'm not crazy anyway), I find that when it happens if I put my phone to sleep, and then wake it up, that seems 2 fix the issue; of course until it happens again 5 seconds frickin' later
I swear, sometimes I think Microsoft wants 2 lose WP7 customers, (and potential customers), and not because of the issues per say, (every phone has it's issues), but it's their total lack of giving a sh*t, dragging their asses, and not getting on a damn fix, (or @ least acknowledge there's a problem, and let people know you're working on it, $%#@%$#%@$%!!
**I think I'm going 2 join vetvito, and throw this MOFO right through the frickin wall, ARGHHHHH!!**
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Click to collapse
You realy need to work in your anger management ...
Its just a "frickin" problem man and it will be fixed in the next update ...
Take it easy m8...chill out
colossus

you must've spent about 800 bucks for that Lumia , if your in Austin , Ill wait a bit before I shell that much for a phone

I can't believe there is no fix for this yet. Its the second most annoying thing right after the push notification not working.
Sent from my T8788 using XDA Windows Phone 7 App

@reeg420 - Thanx for the work around, I was using the sleep function 2 get around this very annoying issue, but your workaround is so much faster, and less frustrating
@colossus_r - Just because you're content w/ owning a expensive device, that can't even get the simple things right, (and it's been over a year), doesn't mean I am. I don't need anger management, because I am actually a very laid back guy, but when I wanted 2 vent I vented; who cares.
I see it like this, I paid close too $700 for my phone, waited for over a year 2 get the most basic functions, (and this is from a company that is supposedly, "trying", 2 keep/gain customers), and now those basic functions are again not working, so I don't know about you, but I believe this is bull****, and if Microsoft really wanted 2 fix the issue they would.
It's not like this issue just cropped up today, and only affects 1 person, and it just so happens that the keyboard working properly, is just a little wee important. like N8ter said, this among other issues almost makes the phone a pain in the ass 2 use, so why use it @ all, and I think I'm going 2 start taking a stance like him, because this is unacceptable; period!!
**Hell, I even updated my phone just about an hour ago, but alas no fix, I guess, "the theory", of the fix being in the next update kinda fell flat on it's face**

I boxed this phone up for days and eventually whipped it back out. The keyboard issue is so frustrating... They really need to get that fixed asap.
Sent from my SGH-T959 using Tapatalk

Does anybody know if there is a way to make the keyboard come back up while writing an email.
Sent from my T8788 using XDA Windows Phone 7 App

Related

No Captivate S for me

Because of all of the issues about the Captivate S I've read about on this forum, I've decided not to purchase one. I travel a lot (read GSM/UMTS) and need an unlocked handset for local numbers. I also depend on GPS navigation that isn't functional on the Galaxy S.
Goodbye Android, hello Symbian ^3 in the form of a Nokia N8 I just ordered.
I really appreciate the good info I got from this forum. Next year I'll again consider an Android handset.
And Symbian dont have ANY problems? That is hard to believe.
ha great choice, not.
To each his own I suppose... have you tried using the Captivate? I have a feeling with even all the supposed negatives, it still blows any Nokia away. The GPS isn't a big deal for me and I'm sure a sim unlock is just a call to ATT away (I've called and asked for 3 unlock codes for an LG and two blackberries just last year).
The problem with coming to this type of board for the kind of advise you're seeking on getting a new phone is, a lot of people complain about the negatives. People are seeking out fixes or mods for this issue or that.
To be fair, I'm not a big fan of Nokia or Symbian. I owned a 5800 XM and it was pretty horrible and the N8 or Symbian ^3 doesn't really do it for me. The apps are sorely lacking, messaging and email left a lot to be desired. I'll probably get another iPhone 4, jailbreak it and run ultrasn0w baseband unlock so I can use international sim cards before going with the Nokia again.
I can tell you from personal experience that one of the better phones from Nokia in the past 3 years is the e71.
The n81 is a very cheap feeling phone, and you'll hate the buttons. The n82 is good, but only has european 3g.
n95 is still a beast of a phone, and the 8gb model is nice.
You should be looking at the n8 if you really want to go with symbian, or wait for their S-Series to come out running MeeGo!
And it is not symbian^3, it is just s60.
Go to any forum for any phone and you will see hundreds of negative posts, but most issues don't effect most people.
I have not had the gps issues or many other problems. Also, the users with no problems never post.
Sent from my SAMSUNG-SGH-I897 using XDA App
alphadog00 said:
Go to any forum for any phone and you will see hundreds of negative posts, but most issues don't effect most people.
I have not had the gps issues or many other problems. Also, the users with no problems never post.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
thats a good point. ne way his loss. I question the purpose of this thread though, what exactly was the intention here?
ua549 said:
Because of all of the issues about the Captivate S I've read about on this forum, I've decided not to purchase one. I travel a lot (read GSM/UMTS) and need an unlocked handset for local numbers. I also depend on GPS navigation that isn't functional on the Galaxy S.
Goodbye Android, hello Symbian ^3 in the form of a Nokia N8 I just ordered.
I really appreciate the good info I got from this forum. Next year I'll again consider an Android handset.
Click to expand...
Click to collapse
Wow. I used the GPS tweak on this forum and my Captivate has been rock solid since the tweak! I use the Google navigation all the freaking time! By the way, the Google navigation is > the ATT Navigation (AKA Telenav) & it's free!! Sorry to hear you didn't utilize the level of detail available to you. Good luck with the Nokia.
returned my captivate for an iphone 4 today...i wanted to love this phone and it just didn't work out. today was real bad and i had enough of it. it was lagging really badly, it would take 10-15 seconds to open an app, screen froze up for a good 30 seconds, and phone wouldn't turn on from being locked. gps is still an issue, even with the tweaks...it takes 15-30 seconds to lock on which is not good enough for me. The music player is terrible, its very sluggish and theres no set program to transfer music/videos/whatever onto the phone. It took me an hour just to transfer 300 songs over to the captivate...wtf. android market wasn't that great, the facebook app was terrible for it btw. there are some good points to the phone, it has nice widgets, swype, camera, and videos are amazing on this. i blame samsung, they pushed this phone out before it was ready, if they had waited and fixed the problems it would've clearly blown iphone out of the water.
kashc2 said:
returned my captivate for an iphone 4 today...i wanted to love this phone and it just didn't work out. today was real bad and i had enough of it. it was lagging really badly, it would take 10-15 seconds to open an app, screen froze up for a good 30 seconds, and phone wouldn't turn on from being locked. gps is still an issue, even with the tweaks...it takes 15-30 seconds to lock on which is not good enough for me. The music player is terrible, its very sluggish and theres no set program to transfer music/videos/whatever onto the phone. It took me an hour just to transfer 300 songs over to the captivate...wtf. android market wasn't that great, the facebook app was terrible for it btw. there are some good points to the phone, it has nice widgets, swype, camera, and videos are amazing on this. i blame samsung, they pushed this phone out before it was ready, if they had waited and fixed the problems it would've clearly blown iphone out of the water.
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Wow..... Seems like you had a "special" captivate.
Wow, I'm just really surprised that you researched some Captivate problems but didn't bother to research all of Symbians problems.
The biggest problem not having as much features as any Android phone does.
I've been happy with my Captivate, and it does everything I need it to do and a lot of times it does more than I need it to.
I even save $15 a month with free SMS with google voice. Picasa syncs and saves all my pics to my phone from my PC, and so does my calender.
Captiate has been the best phone I have ever had.
dressanderc said:
Wow..... Seems like you had a "special" captivate.
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Click to collapse
nope. mine was starting to get to that point and then did a factory reset and the phone is blazing again. I think it was all the apps because i felt like some apps like apndroid didnt uninstall right(yes i know i gotta enable b4 uninstalling).
tytdfn said:
nope. mine was starting to get to that point and then did a factory reset and the phone is blazing again. I think it was all the apps because i felt like some apps like apndroid didnt uninstall right(yes i know i gotta enable b4 uninstalling).
Click to expand...
Click to collapse
i also did factory reset...it didn't help. i might have had a defective captivate maybe idk, but im the type of guy that likes it simple and get it done, with the captivate you have to do a lot of tweaks and stuff like that, until it gets fixed atleast. i was disappointed when i had to return the phone...i really wanted to like and i thought it was the phone i was gonna keep for a long time when i first got it.
Your experience hardly reflects the average user experience with this phone though....i love mine and so do a lot of people...sorry to hear about your issues but maybe you should have gotten a replacement or do you really think all the people praising it are just putting up with all the stuff you experienced?
I've used message boards for years. I've even adminned a few, and I still maintain my own small one. And I still don't understand why people start threads based on this kind of pap, other than to draw attention to themselves either for self-aggrandizement or to make martyrs of themselves.
In either case, I don't care. I'm not here to find out what phone anyone uses or why, nor do I care about the second-hand opinions that fuel those decisions. All I care about is learning more about the experiences of others with the one I've chosen in an effort to both expand my own experience with it and to share likewise.
I agree with not buying the captivate, I would have gone with a Nexus One or a Dell Streak though.
shaolin95 said:
Your experience hardly reflects the average user experience with this phone though....i love mine and so do a lot of people...sorry to hear about your issues but maybe you should have gotten a replacement or do you really think all the people praising it are just putting up with all the stuff you experienced?
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Click to collapse
i admit, i think most captivates are fine but i also think there are plenty of users that are willing to put up with the problems of this phone, i wasn't one of those users though. those users that are willing to put up with this phone are hoping that samsung will come out with a fix for it and who knows when that is and whether that even fixes the problem. Like froyo, i hardly doubt it will come in September. I'm not going to sit and wait for that to happen when i can get a phone (iphone) that works flawlessly and can perform the same core functions as a captivate. i gave this phone a try and didn't work out, it's simple as that.
Shwiggie said:
I've used message boards for years. I've even adminned a few, and I still maintain my own small one. And I still don't understand why people start threads based on this kind of pap, other than to draw attention to themselves either for self-aggrandizement or to make martyrs of themselves.
In either case, I don't care. I'm not here to find out what phone anyone uses or why, nor do I care about the second-hand opinions that fuel those decisions. All I care about is learning more about the experiences of others with the one I've chosen in an effort to both expand my own experience with it and to share likewise.
Click to expand...
Click to collapse
Yet you take the time to vent on other people expressing their opinions. Whats the difference from the man telling us why he dosent like the phone, vs. You telling us why you dont like the thread?
kashc2 said:
It took me an hour just to transfer 300 songs over to the captivate...wtf. android market wasn't that great, the facebook app was terrible for it btw. there are some good points to the phone, it has nice widgets, swype, camera, and videos are amazing on this. i blame samsung, they pushed this phone out before it was ready, if they had waited and fixed the problems it would've clearly blown iphone out of the water.
Click to expand...
Click to collapse
Looking at your complaints, seems to me that your biggest problem is that you never got off the Apple tit, and don't know how to live without iTunes.
The rest of the issues you listed have easy fixes found on this very forum.
to the OP...
Obvious Troll is Obvious...

Leaving Windows thinking ATT Captivate

After 6+ years with a Windows Smart Phone (1st MPX220) I see the platform is dead and I have to go elsewhere. I am thinking of going to the Captivate. I like the new BB also but I am not sure if I want a crack berry. I think the Captivate will be more fun to have in the long run.
The cheapest I can find the phone with a 2 extention and keeping my old plan is Best Buy for $149 plus a $30 one time credit to my account.
I am wondering how to get I get all my texts and info from my old phone to my new phone. I have used PPCPIMbackup when doing firmware updates to my phone to back up all my info. Does this work with Captivate also? I am not sure because of the different OS.
I have never had a phone with out a keypad. This will be new for me. I wish I could have a phone with one. I see having a nice slim phone will also be nice. I think the keyless pads is how all phones exept for BB will be very soon.
Does anyone have any good tips or information before I go over to this phone? I know going from a Windows phone to this is going to be very different.
Thanks,
Swype makes everything all good.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm using the xda app so can't see your sig, what phone are you coming from? I've used winmo for about 2 yrs and love this phone. Not sure how to copy things over, seen alot of posts with problems. Best I've seen is manually enter em in google and sync that way. I just used my sim card. Didn't have a bunch of special contact info to copy.
From a phone on an app
I am coming form the Samsung Epix.
Anyone know if the PPCPIMbackup software will work on getting my old texts to my new phone?
veener79 said:
I am coming form the Samsung Epix.
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Click to collapse
I also migrated from the Epix... you will not be sorry. With regard to your question about transfering texts, generally anything is possible in Android, and a quick google search confirms this:
http://www.google.com/search?q=transfer+texts+from+windows+mobile+to+android&sourceid=ie7&rls=com.microsoft:en-us:IE-SearchBox&ie=&oe=
veener79 said:
I am coming form the Samsung Epix.
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Click to collapse
I gave up on my Epix. Were you one of the lucky ones?
The Captivate is a wonderful phone, if you don't mind waiting for a GPS fix.
My own experience: I was concerned about the lack of a physical keyboard, but found that swype makes things easy. However, I am more frustrated that I expected at the lack of really good business applications in android (I am waiting for Pocket Informant android, specifically). Also, if you use Outlook, you may have some frustration with syncing.
There is certainly no android phone to compare on ATT.
Thank you for the link. Looking over this site the only issues I see is with GPS on this phone. Is that about correct? Also it looks like it will get the 2.2 upgrade?
Kanzeon said:
I gave up on my Epix. Were you one of the lucky ones?
The Captivate is a wonderful phone, if you don't mind waiting for a GPS fix.
My own experience: I was concerned about the lack of a physical keyboard, but found that swype makes things easy. However, I am more frustrated that I expected at the lack of really good business applications in android (I am waiting for Pocket Informant android, specifically). Also, if you use Outlook, you may have some frustration with syncing.
There is certainly no android phone to compare on ATT.
Click to expand...
Click to collapse
After ATT sent me my 4th or 5th phone I was doing better because it did not have the ID1 update. I kept on using firmware updates from this site to make the phone better. After the 6.5 update came out and the phone still was not right I gave up. GPS is still a issue but not like ID1. My texts and e-mail keep on crashing on it. I have not been able to update my hotmail via Live for over a week. Every time I close out of my texts it locks ups for about 20sec to a minute or two. I have finaly given up. Now my battery is only lasting about 2 days on standby. After about 1 hour long call I go though about 40% battery. I am just happy I can start doing a upgrade now.
I just hope the GPS fix comes soon for this new phone.
veener79 said:
Thank you for the link. Looking over this site the only issues I see is with GPS on this phone. Is that about correct? Also it looks like it will get the 2.2 upgrade?
Click to expand...
Click to collapse
Yes, GPS is not fully functional at this point, but it appears that Samsung is working on correcting the problem. 2.2 is in the works, but no word yet on when it will be released for the Captivate... best estimates seem to shoot for 1-2 months from now.
The gps works well for me with the update. It just takes longer than what I was used to wth the iphone. I get a solid lock in 30 seconds.
k2snowboards88 said:
The gps works well for me with the update. It just takes longer than what I was used to wth the iphone. I get a solid lock in 30 seconds.
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Click to collapse
Excuse me, *for some*, GPS is not fully functional.
For the most part the captivate is great. Just needs a little bit of tweaking here and there. Gps is pretty much b0rked at the moment. Til Samsung gives us an actual fix. Or we find one. Gps can lock somtimes but it will jump around a lot or lose the fix. Navigation wont work for the most part. Aside from that the phone captivate is a great choice.
OK so the GPS sounds about as good as my epix right now. I can not even get a GPS signal in the car unless I have it on the dash with nothing blocking it. If all it takes is 30 seconds to lock on I will be set. That is better then the Epix. What is up with Samsung and the GPS.
veener79 said:
...What is up with Samsung and the GPS.
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Click to collapse
Nobody knows for sure. Some speculate it is hardware and won't be fixed. Most of us feel it is software. It supposedly works for some people, but those that can't get it to work are dubious that the ones that work are just not hitting the right circumstances for it to fail. It actually seems to be accurate a high percentage of the time, but when it is off, it is waaaaayyyyy off. Sometimes only for a few seconds. Very inconsistent.
Samsung has indicated it will be fixed in September. Not much time left for them on that commitment.
If they don't make it by then, there will be lots of whining and griping. I'll be doing that in my mind, but plan to refrain from doing so in the forum The GPS problem is probably the single largest issue that has caused a lot of threads, and several contentious posts.
It is a great phone. Hopefully the GPS issue will have true resolution very soon.
I switched from a moto Q. To a samsung jack, used a epix for a bit as well. Got this phone a few weeks ago and have not regretted it for a second. Android and win mobile 6.5 are not even close enough to compare.
Also swype beats out any virtual or physical keypad I have ever used.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'd SERIOUSLY wait 2 months until the Windows Phone 7 devices are out. I was at MSFT this week and got to play with a dev model for a few minutes, it does seem pretty nice. It will all really depend on what apps are available.
[email protected] said:
I'd SERIOUSLY wait 2 months until the Windows Phone 7 devices are out. I was at MSFT this week and got to play with a dev model for a few minutes, it does seem pretty nice. It will all really depend on what apps are available.
Click to expand...
Click to collapse
My impression, personally, was that windows mobile seemed like it was as locked down as the iphone, but without all of the iphone's features and polish. In short, It seemed like the worst of both worlds. The only thing I that it has going for itself is the nice looking homescreens. That is just my initial impression though and I hope I'm wrong.
You can see my list of phones in my SIG and I know my thing when it comes to HTC and WinMo.... all those phones in that list, were me trying to find a device that ran...well.... the way my Captivate does. Even with fat thumbs I can still type on the software keyboard... I go back to my TP2 and I actually type slower. I just cant type without looking at the keyboard, one thing a software keyboard will never accomplish.
Ive been following WinMo for years, and I can tell you, this makes me never want to go back, even for WP7.
ewingr said:
Nobody knows for sure. Some speculate it is hardware and won't be fixed. Most of us feel it is software. It supposedly works for some people, but those that can't get it to work are dubious that the ones that work are just not hitting the right circumstances for it to fail. It actually seems to be accurate a high percentage of the time, but when it is off, it is waaaaayyyyy off. Sometimes only for a few seconds. Very inconsistent.
Samsung has indicated it will be fixed in September. Not much time left for them on that commitment.
If they don't make it by then, there will be lots of whining and griping. I'll be doing that in my mind, but plan to refrain from doing so in the forum The GPS problem is probably the single largest issue that has caused a lot of threads, and several contentious posts.
It is a great phone. Hopefully the GPS issue will have true resolution very soon.
Click to expand...
Click to collapse
Ok I got the phone on the way home.
I am likeing it a lot all ready. I used Travel for the GPS app. That thing worked great. I hope maybe I got a good one. Before I did anything on the phone I did the software update. I am going to play with it for a little and see what else if great. I do love the voice activated things. That is great.
veener79 said:
Ok I got the phone on the way home.
I am likeing it a lot all ready. I used Travel for the GPS app. That thing worked great. I hope maybe I got a good one. Before I did anything on the phone I did the software update. I am going to play with it for a little and see what else if great. I do love the voice activated things. That is great.
Click to expand...
Click to collapse
I came from a HTC Tilt, which had HORRIBLE GPS. I was able to get a great Froyo ROM in it and had a ton of time to play with it before I got the Captivate. The learning curve is very low for basic operation. It'll take a bit of research to get the rooting/sideloading etc down. Most everyone here is fantastic at helping out and I've gotten some excellent advice from people on how to mod my Captivate. Coming from a WinMo phone to this one, I HIGHLY doubt you'll be disappointed

Automatically Powering Off Solution?

I know the issue of people's Captivates turning off by themselves has been discussed a lot and if there is a solution that is already provided, I apologize for cluttering up the forum a little more. If not, I have something that works for me and was wondering if it might be helpful for troubleshooting what the issue is/how to fix it.
For myself, it seems to be an issue when the battery is near full more than any other time. If I just unplug the phone in the morning and come back to it later it will be off. However, I often go running in the mornings. When I do, I like to listen to music and I use Grooveshark to do it. Just opening Grooveshark does not seem to fix the issue, but if music is playing (even if there is no volume) my phone does not turn itself off. I haven't played around to see if the same is true for just playing music through the regular music player, but I was wondering if perhaps accessing audio playback somehow keeps the phone alive.
Again, if there is already a known solution I'm sorry for cluttering things. Maybe I just had to search around some more...
pezx44 said:
I know the issue of people's Captivates turning off by themselves has been discussed a lot and if there is a solution that is already provided, I apologize for cluttering up the forum a little more. If not, I have something that works for me and was wondering if it might be helpful for troubleshooting what the issue is/how to fix it.
For myself, it seems to be an issue when the battery is near full more than any other time. If I just unplug the phone in the morning and come back to it later it will be off. However, I often go running in the mornings. When I do, I like to listen to music and I use Grooveshark to do it. Just opening Grooveshark does not seem to fix the issue, but if music is playing (even if there is no volume) my phone does not turn itself off. I haven't played around to see if the same is true for just playing music through the regular music player, but I was wondering if perhaps accessing audio playback somehow keeps the phone alive.
Again, if there is already a known solution I'm sorry for cluttering things. Maybe I just had to search around some more...
Click to expand...
Click to collapse
My guess is you guys have tried to overclock and your phone really didn't like it and caused some minor damage. I have heard reports from stock 2.1, 2.2 and Cognition, most of them I have talked to have tried overclocking at some point. If you haven't, maybe just faulty hardware out of the box, if you can flash stock and it still happens, take it back and exchange it.
Personally I won't be overclocking again, 200mhz is not working breaking a $500 phone. I find the lagfix isn't even needed on 2.2 stock.
I only had overclocking on my phone once in a sre build and tested it once and found it worthless to me so i disabled it.
Anyways i have never had an issue with shut downs prior to flashing ji6. Now when i leave my phone plugged in over night, on, i wake up in the morning to find it off. This has happened every day so i cant use my phone for an alarm at the moment. Otger than that ive had a few random shut downs during the day. I do want to know what the problem/solution is for the phone shutting off during the night though.
When i flashed over to ji6 i formatted sd odined jf6 then odined ji6. I did try to do tge master clear only to have it start then say FAIL! In a red box. Someone suggested i reinstall my drivers. I do plan on trying that but am getting so sick of flashing and redoing stuff i havent got aroubd to it.
Would a master clear do anything or make a difference you think since i formatted the sd?
Sent from my SAMSUNG-SGH-I897 using XDA App
designgears said:
Personally I won't be overclocking again, 200mhz is not working breaking a $500 phone. I find the lagfix isn't even needed on 2.2 stock.
Click to expand...
Click to collapse
Agree - the extra battery drain and heat buildup in the chip is not worth it... this device works pretty good with stock and/or new FS tweaks applied.
I do hope the OP gets his device recovered with Odin etc.... hopefully just a glitch that can be remedied back to stock....
I've Odin'd it back to stock but currently am running Cognition 2.2. This has been an issue from the getgo, however (maybe I should mention that I SIM unlocked it if that makes a difference). I couldn't return it because I live out of the country and didn't even receive the thing for about 40 days (gotta love Costa Rican customs). I agree that OC seems pretty pointless on this phone and I have avoided OC roms. I only thought it was interesting that running programs doesn't seem to prevent it, but for some reason playing music does seem to prevent the shutdown perhaps meaning that accessing a certain dll or something fixes the issue (I really have no idea why it works). I just thought that info might be helpful to people who understand the OS better than I if it is a consistent problem for people and if no solutions other than "return it" have been found.
Edit: Oh and DG, great work. You'd be one of those smarter than I guys I referenced...
i've never overclocked my phone and i've mostly run it without a lagfix and no matter what ROM i've used (i've been using cognition beta 1 since it came out) i've always had random shut-downs. For a while there on the stock rom it seemed to only happen when my wifi was on but now it doesn't matter. I don't have any special automation software running (task managers, tasker, ..etc). It's the single most maddening thing about this phone.
Same here... i have had my phone since launch... i had random shut downs since launch. I have had less problems now then before and i have flashed every rom that has come out including overclocking.
Sent from my SAMSUNG-SGH-I897 using XDA App
My wife's phone was never overclocked and it developed the random shut down problem about two weeks after she got it. After trying numerous things to fix the problem, some resulting in it working fine again for a few days and then starting random shut downs again, I came to the conclusion that it was definitely a defective hardware problem and had her return and exchange it. The new one is now set up exactly the same as her old one (rooted stock jf6 with the bloatware removed, side loading enabled, and market fixed) and has been running fine, with no shut downs for over two weeks.
I have been in the electronic repair business for over 25 years, and my conclusion is, the only fix is to return it and get it repaired or replaced. Nothing you can do is going to fix your defective hardware.
I had my phone for a month and it was flawless, updated to 2.2 beta and started getting random shutdowns. I replaced the phone and the new one doesn't shutdown at all on 2.2. The one I returned would shutdown at least 5-6 times per day. Again only after installing 2.2, on 2.1 it seems ok. Which could be a software issue, or just more strain on the hardware making the problem happen
Personally I think it's just bad hardware. Replace the phone.
I guess I'll have to see if there's any way of getting the hardware replaced but I don't think I'm going to be able to manage.
I just want to repeat, however, that I have tested this many many times and with numerous iterations of DG's roms as well as stock. I can guarantee a shut down soon after unplugging the phone in the morning, but I have never gotten it when I start playing music (specifically through Grooveshark - I have not tested it with the regular music player). I just think that even if it's a hardware problem, there appears to be a relationship which suggests that a software solution could prevent it (at least given my experience). I just thought it might be helpful information to people who might understand a possible relationship between the two and to see if anybody else can confirm or refute this behavior. If there is any way to trick the phone into thinking it is playing the music without actually playing it, the problem may go away for people who are experiencing it.
If anybody else can refute my observations or back them up, I would be interested to hear. Perhaps if enough people can confirm it, it may be worthwhile to investigate further. If people can refute it, I guess I'll just count myself "lucky" to have only a mildly faulty phone. Either way I'm happy with my phone. I just thought I might be able to help others out.
I actually convinced four coworkers to pick up Captivates here (our company policy is with at&t) and my boss' phone (completely stock) would randomly shut-down four or five times a day. I've been around the community since the G1 dev launch and my phone is definitely not stock but has never randomly shutdown.
I finally convinced him to return it and his new one came in today. With this many reports, it is not a user-induced problem.
+1 to everything im reading here. i tried a few software and hardware 'fixes' so to say and nothing fixed the issue for long term. sent in for a new captivate #3 yesterday. Im sorry its just got to be a hardware problem, its just to far widespread from what im seeing.
I did want to point out one fear that is starting to cross my mind. i got my 1st one off craigslist which is hilarious because im still covered by warranty. HOWEVER. after the first exchange its then 90 days on a refurb *which begs me to wonder if samsung will still honor the 1 year warranty claim*..anyways.. im really really really hoping that i dont get one that seems to last a while and has this issue start up again....because that will be the last captivate for me...obviously lol
Believe it or not, this has been working for me for a couple of days now
http://androidforums.com/captivate-...hone-shutting-off-randomly-5.html#post1572891
I called ATT and was told to call Samsung because I don't have an account. They did tell me, however, that they didn't know anything about a bad production run or anything like that or about many exchanges. Of course I take all of that with a grain of salt...
Out of curiosity, to the people that have had the shutdown issue: Did you SIM Unlock your phone? I have and I use a foreign SIM (just trying to see what is in common).
I understand that it seems to be a hardware-based issue, but there really does seem to be a correlation to software as well. If I'm told by Samsung that there was a bad production run, I'll go with it. But until then, I'm the meticulous sort and will continue testing.
I don't want to beat a dead horse though and I don't want to be one of those guys claiming some fanciful fix to something there is no fix for. I'm still doing some testing on my end. So far the music "fix" has worked for me (although I do not see it as a long term solution) and I just wanted to float it because it seems to work consistently (unfortunately you can't prove a negative). I understand, however, that others have claimed fixes that just plain don't work and so if I hear of anybody trying this and it not working for them I'll move along to focus on other possible correlations. Thanks for all the feedback so far!
Why are people blaming hardware if it is exclusively a Froyo problem?
I've never OC'ed. Learned my lesson on the Evo 4g.
The power-off problem ONLY happens on Froyo builds
Issue happens with the ODIN-packaged 2.2 and all Cognition 2.2 releases
Inexplicably, I do not have the problem with my current Froyo build based on beta 4. Previous installs of Beta4 did have the problem, just not this one.
Odd behavior on a leaked build does not mean bad hardware. Once again, I NEVER have this problem on Eclair.
There is some combination of software and/or settings that causes this.
ZoinksS2k said:
Why are people blaming hardware if it is exclusively a Froyo problem?
I've never OC'ed. Learned my lesson on the Evo 4g.
The power-off problem ONLY happens on Froyo builds
Issue happens with the ODIN-packaged 2.2 and all Cognition 2.2 releases
Inexplicably, I do not have the problem with my current Froyo build based on beta 4. Previous installs of Beta4 did have the problem, just not this one.
Odd behavior on a leaked build does not mean bad hardware. Once again, I NEVER have this problem on Eclair.
There is some combination of software and/or settings that causes this.
Click to expand...
Click to collapse
Blaming the 2.2 builds as the sole culprit is false. I have coworker who has two stock captivates. His had never had an issue, his wife is up to phone #2 and has had power issues on both.
Sent from my SAMSUNG-SGH-I897 using XDA App
It is definitely not exclusively Froyo. It has been happening to people (myself included) for a while.
I just got off the phone with Samsung (general customer support then level 2 technical support). I suggest that anybody else have the problem also call them to at least document the issue (888-987-4357 options 1-6-2-4). They said I can send it in for repairs (yeah right - like I can be away from my phone for that long!) but more importantly that they have not heard of this being a widespread problem but that probably just means that people aren't reporting it. I urge others to call in to at least let them have an idea of how widespread (or not) it is.
pezx44 said:
It is definitely not exclusively Froyo. It has been happening to people (myself included) for a while.
I just got off the phone with Samsung (general customer support then level 2 technical support). I suggest that anybody else have the problem also call them to at least document the issue (888-987-4357 options 1-6-2-4). They said I can send it in for repairs (yeah right - like I can be away from my phone for that long!) but more importantly that they have not heard of this being a widespread problem but that probably just means that people aren't reporting it. I urge others to call in to at least let them have an idea of how widespread (or not) it is.
Click to expand...
Click to collapse
Hmm im pretty sure i just got them yesterday HOWEVER they also sent me to their android support team *wha? really?* pretty much the same level of service but they made sure i was on the newest ota and had me try it for a day and said they would call back after 24 hours to check if the issue persisted.
Why did they tell you to send it in for repairs thou? this is going to be my 3rd and each time they send out the new one FIRST and i rma the bad one back in the box. only reason i havent been so when i have to go through this process
bamonkey said:
I did want to point out one fear that is starting to cross my mind. i got my 1st one off craigslist which is hilarious because im still covered by warranty. HOWEVER. after the first exchange its then 90 days on a refurb *which begs me to wonder if samsung will still honor the 1 year warranty claim*..anyways.. im really really really hoping that i dont get one that seems to last a while and has this issue start up again....because that will be the last captivate for me...obviously lol
Click to expand...
Click to collapse
If you bought a new phone from AT&T, the warranty is 1 year. During this one year, you can have the warranty replacement (refurbs) as many time as you want and your warranty stays as the original (counted from the day you purchased your phone).
If you bought a refurb phone from AT&T, the warranty is 90 days.
bamonkey said:
Hmm im pretty sure i just got them yesterday HOWEVER they also sent me to their android support team *wha? really?* pretty much the same level of service but they made sure i was on the newest ota and had me try it for a day and said they would call back after 24 hours to check if the issue persisted.
Why did they tell you to send it in for repairs thou? this is going to be my 3rd and each time they send out the new one FIRST and i rma the bad one back in the box. only reason i havent been so when i have to go through this process
Click to expand...
Click to collapse
If I lived in the states I probably would have pushed for that myself. Unfortunately getting things shipped to/from me where I live costs money plus customs delays so I'm sort of resigned to the fact that I'm stuck with this handset for now. I was hoping I could just bust into an ATT store and get it exchanged but it doesn't look like that's an option. Calling Samsung was more to just document it with them. I'm glad you have had better luck.
3rd you say though? Has it been the same issue with each?

[Q] Motorola Triumph and Everyone's Concern

Hello Everyone, First and foremost I want to thank the Triumph Community and all the mods/developers especially isaacj87 for all the hard work and dedication. I have had my Triumph for over 2 weeks now and I can't say I am blown away with it but for now I am happy. The triumph has a lot of features and it's on par with many other phones from 2010 hahah. The service as we all know either works great in your area or it will piss you of and you will want to slam it on the concrete. Regardless here's the problems I currently face that I hope CM7 will fix:
--GPS loading times are incredibly slow, To be more clear, after you enable the gps, it will take FOREVER to "locate location". (At other times after a cold reset it will work perfectly, weird)
--Low Volume (Volume sounds at 50%) on Pandora and sometimes calls. Almost everyone got pissed of at this and some have returned their phones.
--Lack of autofocus on the camera.
--Flickering issues when resuming phone. (I have never had an issue with this and honestly it wouldn't bother me at all.
--Dual Band Radio. Would It even be possible to have it just like the Intercept?
These issues are tolerable at times, but I am really desperate to see cm7 already. Please let me know what issues Cyanogen would be able to fix or not. Thanks in advance. (Note to Isaacj87 Hopefully you read this, anyways, I bet you will have cm7 fully working within a month and a half, if not sooner, Expect a generous donation when you are done btw!) Also If I can request someone kind enough to feature a step by step guide from root all the way to 2.3 later on! Sorry for typing all this but these are the most common concerns we Triumph owners face! Thanks in advance again!
Don't forget Battery Life!
I am seeing about 16 hours battery life on mine - just had to install Juice Defender and set my exchange email to come in manually instead of push. Before that I was seeing 8 hours or so.
Yea after I installed juice defender the battery life became comparable to any one else with a smart phone I've seen. It doesn't hold a candle to my g1 when it had a fresh extended battery that would let it idle for 4 days without dying and let me browse the web and the like for about 8 hours and only drain the battery half way, but that's a special case. Juice defender works pretty well at keeping the drain down when not in use.
Stop complaining devs will never buy this phone, dumb asses
Sent from my MOTWX435KT using Tapatalk
What?
iloveandroid16 said:
Stop complaining devs will never buy this phone, dumb asses
Sent from my MOTWX435KT using Tapatalk
Click to expand...
Click to collapse
Why shouldn't the Triumph be given some dev support? Because It's prepaid? Some people don't have the luxury to buy expensive phones and crazy $100 plans. We already have enough bills as it is. Btw, This phone WILL be purchased by many, and cm7 will make it work perfectly in the long run. If we can get Cyanogenmod soon, this may increase sales and Virgin Mobile may bring in better smartphones if it realizes there is a potential market. Quit hating already.
You got it wrong bro i love this phone, if ppl keep moaning and groaning on their little problems no one is going to want this phone,
So read my comment one more time and get the picture of what i was getting off my chest.
jjuanml22 said:
Why shouldn't the Triumph be given some dev support? Because It's prepaid? Some people don't have the luxury to buy expensive phones and crazy $100 plans. We already have enough bills as it is. Btw, This phone WILL be purchased by many, and cm7 will make it work perfectly in the long run. If we can get Cyanogenmod soon, this may increase sales and Virgin Mobile may bring in better smartphones if it realizes there is a potential market. Quit hating already.
Click to expand...
Click to collapse
Sent from my GT-P7510 using Tapatalk
If they get 3g going faster and better GPS, and if they get the device going much faster too, I would be happy to try it out on Cyanogenmod, for now, the current build hasn't even been released and it sounds far from stable. This is all a step in the right direction though, happy to see these forums added and I hope to see some official Cyanogenmod support in the future.
Sent from my Nexus S
The GPS problem can be fixed by a script that is floating around on android forums.com.
Just need a good extended battery and I will be happy!
Sent from my MOTWX435KT using XDA Premium App
jjuanml22 said:
Hello Everyone, First and foremost I want to thank the Triumph Community and all the mods/developers especially isaacj87 for all the hard work and dedication. I have had my Triumph for over 2 weeks now and I can't say I am blown away with it but for now I am happy. The triumph has a lot of features and it's on par with many other phones from 2010 hahah. The service as we all know either works great in your area or it will piss you of and you will want to slam it on the concrete. Regardless here's the problems I currently face that I hope CM7 will fix:
--GPS loading times are incredibly slow, To be more clear, after you enable the gps, it will take FOREVER to "locate location". (At other times after a cold reset it will work perfectly, weird)
--Low Volume (Volume sounds at 50%) on Pandora and sometimes calls. Almost everyone got pissed of at this and some have returned their phones.
--Lack of autofocus on the camera.
--Flickering issues when resuming phone. (I have never had an issue with this and honestly it wouldn't bother me at all.
--Dual Band Radio. Would It even be possible to have it just like the Intercept?
These issues are tolerable at times, but I am really desperate to see cm7 already. Please let me know what issues Cyanogen would be able to fix or not. Thanks in advance. (Note to Isaacj87 Hopefully you read this, anyways, I bet you will have cm7 fully working within a month and a half, if not sooner, Expect a generous donation when you are done btw!) Also If I can request someone kind enough to feature a step by step guide from root all the way to 2.3 later on! Sorry for typing all this but these are the most common concerns we Triumph owners face! Thanks in advance again!
Click to expand...
Click to collapse
I understand that there are some issues with the phone. Fortunately, I don't seem to have any of these problems.
In response to some of your concerns, CM7 still is Android. Yeah, it's packed with features, but it's still based off of AOSP. However, some issues could be resolved. GPS locking might be able to be tweaked and it's possible to adjust volume levels.
The other issues seem to be hardware related. I'm not sure what you mean by "lack of autofocus" because it's an autofocus camera.
Obviously, since I have some issues, I'd like to iron them out as well. We'll see what Motorola does with their source code packages and we can take it from there.

[Q] Poor screen response?

I've just got back from looking at the Galaxy Tab 2 7.0" on display in the Carphone Warehouse.
Has anybody else noticed that the screen doesn't respond smoothly to pinch-to-zoom gestures in Google Maps? I tried exactly the same thing on a couple of other tablets on display - e.g. TF Prime, Galaxy Tab 7.7 and they responded exactly as I would expect. The errant behaviour I noticed was that the zoom didn't always change the way I expected it to - some gestures resulted in wildly different zoom levels than I was expecting, and it just didn't do a good job of tracking two fingers at once. (Just sweeping one finger over the screen was okay so far as I could see.)
For some reason, the stock web browser seemed to be pretty well behaved. I tried rebooting the device, but that didn't seem to make any difference. Have Samsung cheaped out on the input digitiser, or was the unit in the store faulty?
I'd appreciate any feedback - at £200 I was walking into the store ready to buy one, but my experience with Google Maps really put me off.
I would never use a store model as a performance benchmark. They are good for getting a physical feel for the device but when you have a popular device that just came out that tons of people are using, installing different (Possibly malicious) apps, and just basically abusing they tend to never perform the way they will when you actually own the device.
I will test out maps myself but I believe this device is plenty fast enough for anything you throw at it.
Thanks for taking the time to reply, and for agreeing to give it a go - I look forward to hearing your impressions...
I don't have any issues with Google Maps on my tablet. I haven't used it that often, but I don't notice anything unusual when zooming in and out.
I made a video and went to post it to youtube but it's not letting me. Basically Maps is smooth as butter. I had no trouble zooming in and out and moving around the entire map. No lag at all.
Thank you both for your responses, it's been very helpful to get some real world opinions! I clearly need to give this tablet a second chance.
I'll report back soon once I've made a second visit to the shop...
BodHack said:
Thank you both for your responses, it's been very helpful to get some real world opinions! I clearly need to give this tablet a second chance.
I'll report back soon once I've made a second visit to the shop...
Click to expand...
Click to collapse
I would definitely say at least restart the tablet before you start using it. Makes a world of difference.
It's my experience that this tablets screen is a little unresponsive. My phone has a very responsive screen as compared to the tablet and when I use the tablet with a mouse all the issues go away. I use a Logitech mouse (M110) I bought locally for under $10.00 with this tablet. When using the mouse there is no lag and unresponsiveness.
I still think this tablet is great and am very happy using it daily especially with the app "tablet talk" installed.
bark777 said:
It's my experience that this tablets screen is a little unresponsive.
Click to expand...
Click to collapse
I have to agree. Sometimes it's perfect. Sometimes it acts like it's doing something else and too busy to respond. It seems to be most prominent in the all the different browsers I've tried. And it seems to get worse as I add more apps - though I never get past more than half-a-dozen or so before it becomes so bad that I give up and start over. I've tried to isolate it to one specific app, but it even does it in a box-stock configuration. Performing a factory reset fixes it for a time, and then it gradually starts to degrade again.
Sadly, I'm returning it.
wellersl said:
I have to agree. Sometimes it's perfect. Sometimes it acts like it's doing something else and too busy to respond. It seems to be most prominent in the all the different browsers I've tried. And it seems to get worse as I add more apps - though I never get past more than half-a-dozen or so before it becomes so bad that I give up and start over. I've tried to isolate it to one specific app, but it even does it in a box-stock configuration. Performing a factory reset fixes it for a time, and then it gradually starts to degrade again.
Sadly, I'm returning it.
Click to expand...
Click to collapse
wow never had anything close to this
I notice a stutter sometimes when I am loading the screen up from sleep with the widgets, but after that its fine and I purposely never reboot just to see how it all lasts.
Reboots seriously do help me though. My home screen will be laggy about hallway through the day but I reboot and then, its smooth.
Sent from my GT-P3113 using Tapatalk 2
Poor screen response on mine too. I'm gonna jump over to Samsung threads and see if any reports are being discussed there. Will post findings :banghead:
Soooo, nothing at samsung
Sent from my GT-P5113 using xda premium
Thank you all for taking the time to respond. It almost sounds like there could be a couple of hardware versions out there. Is there any way to find out, as one does with Device Manager in Windows, what the exact hardware configuration is of an Android device? A useful app from the market?
Does ICS come with an easily accessed CPU usage monitor? It sounds like the screen response might be worse when the processor is loaded up...?
(I'm also not familiar enough with Linux to know what command lines might work, if there's no app which would show hardware configuration.)
I'm hoping to get back to the Carphone Warehouse tomorrow, and will ask the salesperson nicely if it's possible to try a new device that hasn't been put out on display...
I'm pretty sure it's bad form to keep replying to your own topic, but here goes anyway!
My plans changed at the last minute this morning and I had another chance to visit the shop. I discovered the CPU usage overlay in the developer options, and noted that when idle there didn't seem to be any gremlins sucking up all the CPU time. Maps was still a problem, and the gallery was a bit wonky too. It might just be me, but I also found precision selection (e.g. picking a hyperlink out of small text in the browser) to be a little less likely to succeed than I expected.
I wanted to speak to the staff about looking at another example of the P3110, but they were generally uninterested and I had to get back to work after hanging around for 20-30 minutes. Anyway, after looking at their returns policy, it seems like you have no rights to a return an item you buy in-store unless there is a fault which you can convince the staff about. Given their lack of interest in the problem when I brought it up on my last visit, I'm not really willing to risk that!
I'd suggest that anyone interested in buying one of these tablets does so over the phone or internet, because you then have a 14 day return period. The Carphone Warehouse terms and conditions state that if you want to return a tablet ordered online or on the phone that you must adhere to the following:
"Tablets:
* You can turn the tablet on and try it out. But you can't make any calls or send texts or emails, or add anything to its memory (such as saving numbers or taking a photo)
* The tablet must be returned in its original condition"
...So presumably, keep it clean and do a factory reset before you take it back!
For my part, I wouldn't want to buy one without a get-out clause, so I will be considering this option.
To conclude:
After this second visit, I think that many people would be fine with the device - it does respond to your inputs, it's just that under some circumstances it might take two or three goes to get the desired response. With a little patience this is not a problem at all, and considering the price point it's probably acceptable.
Unfortunately, I guess I'm not so patient as I once was - I'm too used to the way that my Galaxy S (Stock 2.3.5 ROM, XXJVT) responds to inputs, and I'd rather not take a step backwards. Ultimately, I'm now considering combining my desire to have a small ICS tablet with a mobile phone upgrade, in order to justify a Galaxy S III with its larger display (once the blue version is fixed/available).
Samsung would probably be happy with this outcome - after all, I'm now talking myself into spending £500 on one of their products instead of 'just' £200!
BodHack said:
It sounds like the screen response might be worse when the processor is loaded up...?
Click to expand...
Click to collapse
Intuitively, the first thing I checked. In my case, nothing obvious indicated by the built-in task manager. I even tried using the setting Developer Options -> Do not Keep Activities
I hadn't seen that before, but it didn't help.
BodHack said:
Unfortunately, I guess I'm not so patient as I once was - I'm too used to the way that my Galaxy S (Stock 2.3.5 ROM, XXJVT) responds to inputs, and I'd rather not take a step backwards.
Click to expand...
Click to collapse
I guess I'm in the same boat. I'm really looking for a 7-inch Droid X - without the phone.
Seems like some of us are having issues and some of us aren't, might it be a faulty hardware thing or a bad batch?
androidpixar said:
Seems like some of us are having issues and some of us aren't, might it be a faulty hardware thing or a bad batch?
Click to expand...
Click to collapse
I just bought mine over the weekend so it is possible I got a newer revision than others who bought it in early May.
Sent from my GT-P3113 using XDA
miketoasty said:
I just bought mine over the weekend so it is possible I got a newer revision than others who bought it in early May.
Sent from my GT-P3113 using XDA
Click to expand...
Click to collapse
You having issues? I got mine last week and no issues so far.
Sent from my GT-P3113 using XDA Premium HD app
androidpixar said:
You having issues? I got mine last week and no issues so far.
Sent from my GT-P3113 using XDA Premium HD app
Click to expand...
Click to collapse
No, I am not having issues. Sorry said that earlier in the post.
Sent from my Galaxy Nexus using XDA
androidpixar said:
Seems like some of us are having issues and some of us aren't, might it be a faulty hardware thing or a bad batch?
Click to expand...
Click to collapse
It reminds me of the first attempt by VZW/Moto at rolling out GB on for the Droid X. Some people praised it. Others cursed it. Some people got a new X2.
I was a cusser. Happily humming along now, still on FroYo.
It's true, though. Hardware continually gets revised and updated - not always for good. It could be as simple as changes in tolerances, or supplier's manufacturing processes.

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