I've been having major issues with my Motorola XT720 lately.
About a few weeks ago, I notice my calls were starting to drop more frequently than usual. It got to the point where I now have NO access whatsoever to my 3G data and I'm constantly on their partner network (rogers). At this point, the only thing I had done was root the phone (no ROM change)
I called Videotron last Friday to try and fix this issue. Of course, they never called me back.
So I call again and they say to go into the kiosk and a rep will help me. So I go in on Wednesday and the guy speaks to a tech over the phone and does a bunch of checks on the phone. Turns out, he re-locked my phone with the provider I bought it from (because theirs was about 100$+ more expensive)
So after 3 hours or so of me chewing out a few techs over the phone for making the rep seriously mess up mine, they decide to send me a new one.
I get the new phone Friday (yesterday) I realize it has EXACTLY THE SAME PROBLEM AS BEFORE!
As of now, I'm using the Dexter custom ROM Froyo 2.2.1 on the Motorola XT720 and unless I'm connected to the 2G network at Rogers, I cannot get a single bar as a network signal, let alone a 3G internet connection (note: I do not have internet with Rogers either)
After reading non-stop for 2 days I have concluded it is one of the following issues:
1) Videotron is a bunch of lying $#@ers and simply do not offer the service they claim to provide
2) Traffic congestion on their networks
3) An IC issue that seems to plague many Android devices
4) My baseband is not the right one (I need 1700/2100 for Videotron) since I switched to Froyo 2.2.1
In short, if I wanted to be connected to the Rogers network all the damn time, I would have bought a freaking Rogers phone. Since I'm with Videotron, I would like to be able to use their network for more than a 2 minute burst. Instead, what I get is an occasional 2-bar connection to the Videotron network that either goes to 4 bars and then switches to "emergency dialing" ( RED CROSS ) or it slowly tapers down from 2-bars to 1-bar then switches to "emergency dialing" ( RED CROSS )
The only time it doesn't do this is if I'm connected to their partner network (ROGERS)
WTF!!!???
post 2
sgkljhnsdhgsdbh
Related
Hi all,
First time poster, long time lurker I'd just like to say thanks to everyone in the community. You guys rock.
That said, I am having a minor issue with my G1. I have T-Mobile & my phone is SIM unlocked (I don't know if that would make a difference) and currently running JFv1.5 with the latest radio (2.22.19.26I). The problem is that when I disconnect from a wireless network, my data connection to T-Mobile doesn't pick back up. When I go into Call Settings / Network Operators I let it search for networks and sometimes my phone will have to Re-Register on T-Mobile and other times it will say that its already registered to T-Mobile but the data connection still won't work. The only thing I've found to solve that is a reboot of the phone.
This has happened a few random times when I was on RC33 and one of the Haykuro builds but it has become more frequent since I've updated to JFv1.5. Also, I dunno if it helps to mention but I went to a T-Mobile store earlier this week & swapped out the SIM card with a new one and have gotten the same results.
Is anyone else having this problem? I've searched to no avail and was curious. Thanks.
dissconnect
That's just typical crappy T Mobile service have the same prob here since I'm not close to a T Mobile tower when it loses web access it dumps the connection to reconnect
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
padalabra said:
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
Click to expand...
Click to collapse
I am having this issue. Never had a problem until I updated the radio to the latest version
I have had the new radio since the JF build with cupcake. My signal was great until yesterday. It will go from the lowest to highest in the case of the bar. When I reboot my phone it takes much longer to connect to the network. BUT I think my issue is with the fact my market (Columbus, Ohio) was rumored to get 3G by this june. So I am guessing its just TMobile doing the upgrades and whatever they need to do to impliment the 3G rollout.
lately ive been having horrible service. dont know if it has to do with the new LX being released.
Hi,
I am on 5.02h and was having random disconnects on .26 radio.
I went back to .22 saffaire radio and my connection is more stable now.
I am not sure if others have experienced this as well.
I have flashed my phone yesterday with latest from Haykuro with CUPCAKE. (NO SD APPS)
Phone is running a little slower and I started having the issues with the DATA connection.
In the middle of the Web page loading, the phone looses data connection and I am only left with ability to use voice. The data connection comes back in a few minutes and same thing happens as soon as start using the data connection again.
I do not know if previously stable connection at my location all of a sudden became bad or the new build is causing this.......
just to add
Not to dissenlighten people here but t mob has crappy serivce to rural areas. I myself live in brunswick md usa. I have had. 2 bars since I first got this phone with rc30 with constant dumps to no signal all the time when it upgraded to rc33 still the same thing. Then I rooted my to jf rc33 still the same thing. After that I used jf 1.5 and it still craps out. When I go 20 mins to the north to frederick,md I get full bars and no dissconnects so if it where a radio issue there would have been some kinda difference between radio updates. I myself am a ham operator so I should know how radio signal works so when I chock it up to t mobs crappy service I do not do this lightly since the nearest tower is 20 mins either way from me. People need to stop blaming other peoples builds for this issue since the radio update is from google. If I pop a att sim I get full bar and no dissconnects cause the tower they use is closer that's how I know it's a t mob problem not an issue with the radio. Remember troubleshooting is the best way to see where the problem is. Till t mob puts up more towers and fixxes the packet loss to the phone to remedey this then we will all have crappy service which does not seem to be in the near future for anyone.
I had a similar problem when I was on stock RC30. I called in to tech support and they set up a new APN on the phone so it would switch back to EDGE faster if I lose the wifi connection. I would suggest if you're not around stable wifi, just turn it off.
So I was playing around trying to delete widgets and one of them took out my 4g/3g connection. The icon is stuck in 1x, and I can't find any setting to change it back.
dail *#*#4636#*#* . This will take you to the network settings. select phone information. And then scroll down to set preferred network type.
I did that, set it to both LTE mode as well as CDMA+LTE/Evdo, but then even when rebooting to toggle it, it shows Network Type as CDMA - 1xRTT
I'm seeing other threads with people having issues with being stuck in 1x, so maybe its just not me, and I disconnected and just happened to not get it back
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
its not just you bro ive been having 3g and 4g problems all morning. I am in queens NY...if they dont get this fix before the 14 days I am returning this phone and going back to t-mobile
I had thus problem. Just turn airplane mode on for a minute, then turn it off and you should get 3g again.
Sent from my HTC Thunderbolt using Tapatalk
cnmsales said:
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
Click to expand...
Click to collapse
I'm not even rooted, and I began experiencing this issue this morning after having my phone off and plugged in last night.
EDIT: I tested the above fix, and it didn't work for me. Every time the phone tries to turn 3g on it will appear in the status bar for a split second and then everything turns off, even 1x. weird.
It's a network problem on verizon's end. I'm in Cincinnati and data is not working at all.
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
CorporateGoth said:
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
Click to expand...
Click to collapse
It's definitely not just a localized problem. I'm all the way out in Utah (no 4g service here yet) and the 3g is completely jacked.
Yup confirmed with tech support, there's a nationwide outage with 4g data and they are working it with the highest priority, the tech said. Ah the costs of new technology. Always will have issues at start.
Same thing here, Pensacola, FL. Just went out on my drive to work today, now it's 1x across the board for me and the gf...she has an incredible and I have the tbolt...
Add me to the list. Been on the phone with tech support for 52 minutes and counting. I'm on hold right now and thought I would check xda. Stuck in 1x if I even have anything. I am about 35 miles south of Pittsburgh, PA. Phone is completely stock and worked perfect yesterday. Also, the tech said DO NOT dial *228 from the Thunderbolt. I didn't, but he said for future referece it will force the phone to use only 1x and 3g. Nice to know lol they didn't say that crap when I bought it. At least their tech support guys are super friendly.
Weird. Im in Akron Ohio and have full bars 4G. Just did speed test and getting 15Mbps down 20 up. Downloaded app off market just to be sure and downloaded without a hitch. This must not be affecting whole nation. (Yes my Wi-Fi is off lol)
Just got off the phone with VZ Tech support. He said there is not an acknowledge problem with the 3G network right now (unlike the 4G), but he's sure that soon there probably will be.
He could not use my phone as an example case (to raise the trouble ticket) because I was unwilling to perform the last step in the troubleshooting process (reflashing the phone) - but I'm sure there will be others willing to do that and this will become a known issue soon enough.
Worst part is, even my 1X support keeps going in and out - probably because the 1X network in NYC is overloaded, because all those users usually on 3G are all on 1X now, and killing it
Confirmed here, too...all 1x, must be a nationwide 3g issue
Same here south of Chicago. Guess I won't even bother calling about it. Thanks for the info.
This is definitely a widespread issue... I am in Miami and I can't even gey 3G here... I am only getting 1X.. The weird thing is, my friend has a Thunderbolt too and she seems to ne getting 3G fine.... If anyone receives any worse from Verizon, please post ASAP!!!
Yup im located in Manhattan New York having the same exact problem since 8:30am today No 4G or 3G i hope they get it fixed Soon Let's Go Verizon!
I have been using ec01 since it was released. First I used sfc (fixed) then about two days ago switched to evil fascinate 3.1(fixed). It was working fine with no problems. I didn't really see a jump in data speeds but gps was working great until today. I was traveling from central WI to Chicago when I lost service around the Illinois border. My phone says "searching for svc" and has no service, voice/data or gps. I have flash back to ec10 stock and tried to *228 but it will not connect and still has no service. Ive tried to flash to everything that has worked in the past included back to 2.1. Any help would very awesome as i am lost.
My understanding is to never *228 while roaming. It could connect to another cell provider and no way to get back. Others may be of better assistance with your issue.
Sent from my SCH-I500
I have also had this recently and I was about to start a threat just before reading this.
I live in SE WI and work in IL. So I cross the border all the time. My data and voice dont work at all until I come back into WI. I was running CyanogenMod 6.2.0 when this first happened. It seemed to run fine for a week or so.
I switched back to what was running good before. Now Im running jt's TW kernal, sFc 2.9.2. Last night when I went to work, it did it again. No data and voice.
Is this a USCC issue?
Any help on this would be very very appreciated.
EDIT: I just called USCC. After 1/2 hour of being on hold they said that they are having difficulty with the towers in the area. They said to do a battery pull, and then when I am in the area where I am about to lose service, dial *228. Im not to familiar with *228.
When I cross the border and lose my data/voice, I dont get a roaming triangle. Does that mean its safe to dial *228?
So after two failed calls to USCC tech support (one told me that it was just a combination of poor service and how smartphones have sub-par reception in general, the other said that that to spring bloom can interfere and a lack of towers) I flashed to stock froyo and took it to the nearest USCC store from my hotel. The tech there said there is two versions of the froyo release, a "short" version (the on their website) and a "long" version (used by the techs). He said about 1 in 50 updates done at home come in with problems. He put the long version on and I was up and running in 15 mins. So until my trip is over I will be running stock 2.2
Long version, you say? Fixed all your problems, you say? Do you think you'd be able to upload a backup of that version? Or even just the PRL? I haven't been able to get any service since it seemed to spontaneously quit on me after I flashed MIUI 1.6.24.1. My sister has also been having problems with her USCC service for the last couple of days, and I think i just chose a poor time to start fiddling with my phone's firmware.
Using Android Cypher (JB ROM)
Recently went on a trip to Appleton, WI (I'm from Eau Claire) -- for the first time ever I experienced a total service blackout. My wife and I both have AT&T, she has an iphone 3gs, I have an infuse 4g. her phone had service the whole time, I had none until we were well east of Appleton ... during this time, I tried flashing every modem that I could, tried turning on and off 3g, flashed the CM10 JB build and tried that with several different modems, nothing. couldn't text, voice calls, then all of a sudden as we're entering maybe stevens point, wi-- service is back on, edge connection at max strength.
while researching this issue in the forums i did come across several posts from people mentioning the appleton and green bay specifically have 4g service though i couldn't tell with what carriers.
when i tried searching for other network providers i couldn't find anything...
anyways, back home and phone is working perfectly-- is this just a bizarre fluke or does anyone know something I don't? i'd love to hear any suggestions!
ive had this phone all across the country in san diego, to next door in minneapolis/st paul, never had any service issues until then.
I don't have any insight to offer, but I'm curious, did you lose voice, data, or both?
(sorry if this is evident from original question...I'm just a noob)
re
voice AND data... it was weird... i read something in another forum about there being some way in the 2.3.6 samsung roms where you could access the various hidden options from the dialer and turn on/off some frequency bands in the phone?
So my phone has terrible signal now ever since I got home from college. I remember it was sorta spotty where I lived but never this bad... I have around 40% time without a signal! It's so bad I can't even text... My messages just don't send half the time. I got a new Sim card only a couple months ago so I feel like replacing that won't help.
I checked my mother's phone and she has the same prl version which is 15287.
Her mobile network type is is set to global and on the status page displays: cdma - even Rev. A, while mine on the same settings displays just LTE for the network type.
I keep bouncing back and forth between global and LTE/CDMA the past couple months, im just going to leave it at global and see if it gets better here... Any sure way to load all the defaults?
I feel like my phone is just getting too old, I've got my upgrade in August but do you guys have any suggestions on how to make my signal better? Also what is the default network type for Verizon I thought (was told in the past) it was LTE/CDMA but when I checked my mother's phone it was set to global?!
Badouken said:
So my phone has terrible signal now ever since I got home from college. I remember it was sorta spotty where I lived but never this bad... I have around 40% time without a signal! It's so bad I can't even text... My messages just don't send half the time. I got a new Sim card only a couple months ago so I feel like replacing that won't help.
I checked my mother's phone and she has the same prl version which is 15287.
Her mobile network type is is set to global and on the status page displays: cdma - even Rev. A, while mine on the same settings displays just LTE for the network type.
I keep bouncing back and forth between global and LTE/CDMA the past couple months, im just going to leave it at global and see if it gets better here... Any sure way to load all the defaults?
I feel like my phone is just getting too old, I've got my upgrade in August but do you guys have any suggestions on how to make my signal better? Also what is the default network type for Verizon I thought (was told in the past) it was LTE/CDMA but when I checked my mother's phone it was set to global?!
Click to expand...
Click to collapse
I've been having recent issues in my area too. Seems to have started when my PRL was updated (15310) or potentially it is my sim (which I also replaced recently).
In any case, this is what I did to try and resolve it
http://forum.xda-developers.com/showpost.php?p=52718533&postcount=6
It now switches correctly to 3G when there is a 4G signal. However, you SMS messages should send regardless of whether or not you have a 3 or 4G signal. MMS will be an issue though. As far as whether it is on Global or LTE, it won't make a difference in reception. You'll have better battery life on LTE/CDMA than on global as there is no need to have the GSM radios active if you aren't using them.
Artimis said:
I've been having recent issues in my area too. Seems to have started when my PRL was updated (15310) or potentially it is my sim (which I also replaced recently).
In any case, this is what I did to try and resolve it
http://forum.xda-developers.com/showpost.php?p=52718533&postcount=6
It now switches correctly to 3G when there is a 4G signal. However, you SMS messages should send regardless of whether or not you have a 3 or 4G signal. MMS will be an issue though. As far as whether it is on Global or LTE, it won't make a difference in reception. You'll have better battery life on LTE/CDMA than on global as there is no need to have the GSM radios active if you aren't using them.
Click to expand...
Click to collapse
Hmmm thanks for the information! It seems like that could be what is happening to me. But weird enough typing *#97328640# in the dialer doesn't work?! It just says call could not be completed!
I hope this problem doesn't carry over when I get a new Sim / phone.
Also is disabling -eHRPD a wise thing to do? Also I left my phone on global and it moves to -eHRPD and I have good signal but my texts still arent sending for some reason but then it switches to CDMA 1xRTT and thats when im able to send texts but constanlty switches to Unknown/ no service and then after no serviece for a but back to -eHRPD?