My TF pad charges just fine, so there is not any problem with the charger. However, the dock does not charge at all. Even after 12 hours plugged into the wall with the unit turned off, the orange light is still flashing when I boot up. This might be a problem with the firmware. I am running:
HRI66.US_epad-8.2.3.13-20110511
I read somewhere that I should reflash the firmware. I have downloaded this version of the firmware onto a USB drive and the TF recognizes it but will not open the zip file.
What are the steps required to reinstall this firmware? Does anyone know of any other ways to fix the charging problem? The ASUS support site is nearly worthless. I humbly apologize in advance for my ignorance and thank anyone who responds.
that is the Build Number, and mine is the same and I updated everything correctly so it looks like you have the most updated version.
My MobileDock version is EP101-0209
It might be an issue with the dock charger, a hardware issue, the battery may have stopped working, we never know...
if it's a firmware issue, give Asus CS a call and ask them what to do next or how to properly install it.
Does anyone have any other suggestions? My keyboard has stopped charging as well.
Same for me unfortunately
Sent from my Transformer TF101 using XDA Premium App
I had the same issue and had to unplug and wait, switched outlets and it's fine now.
There is definetely something wrong.
Maybe it's designed to fully charge the tablet first then start topping off the dock.
I had the same issue - constant flashing orange led no matter what configuration I tried.. TF docked, TF not docked, TF docked powered on, TF docked power off, change outlets, let it sit for hours and hours (over 24 at one point) etc etc
Nothing worked.
And like yours, my TF always charged - whether docked or not.
Called Asus - w/o even asking any questions they just directed me to the RMA dept.
Instead I just returned it to Amazon and then waited until I could order another one. It took nearly a week, but they finally came back in stock on Amazon (for an hour) and I ordered another.
It should be here Wednesday, so by then I'll know FOR SURE whether it was the first dock that was bad - or if it's my charger / cable.
I'll post back once the new one gets here..
My keyboard is waiting for UPS pickup for a Newegg RMA. The keyboard is deactivated at Newegg now. I'm wondering if they will wait for more stock or give me a refund. I'm just glad I still have the tablet.
Does anyone know how widespread the dock charging problem is, and if newer units have any changes to fix this?
The docks were scarce here in Taiwan, still are. That must be an indication something is rotten in Denmark and Asus knows and are working on it.
Updating from my earlier post: My new keyboard / dock arrived yesterday. When I plugged it in, the LED was solid orange (ironically, this LED looks a lot more "red" whereas on my other dock it was definitely "orange").
I charged it for 8 hours and the LED turned green during the charging time.
So at this point I can definitely say that it was the dock that went bad and would not charge - as opposed to the charger being bad.
I would advise just returning your dock to the place of purchase if it's no longer charging.
Be interesting to see if those having charging problems with the dock have an orange or red led. I have had no issues, but my led definitely looks red. When the charger is charging, it gets very warm (hot). If your dock has been plugged into the charger for more than 20 mins and the charger is not very warm, it probably isn't charging.
Just wanted to update my previous post (2 up) because now my second dock is dead.
Under normal usage everything would worked fine - the battery would drain and then charge - no problems at all.
HOWEVER - There appears to be BIG problem with these docks and I feel this is what is causing (or contributing to) my docks dying. These things have a constant drain on them when the Transformer tablet is attached - even if you power the tablet OFF.
http://forum.xda-developers.com/showthread.php?t=1112835
I believe what is happening in my case is that the dock battery drains to a point where it will no longer accept a charge. In both cases, I had the tablet docked to the keyboard - powered OFF - and did not use it for a week or so. When I went to power it on, the tablet/dock had just enough juice to tell me that the battery was very low (I believe around 1%) and that it needed to be charged - and then it shut down.
OK, fine, no problem. I plugged it in to charge and left it.
The tablet charged up to 100% with no issues, however 72 hours later and again I have a keyboard dock with a constant blinking orange LED that will not charge. Again, I tried charging it with the tablet attached and without - no change. The adapter doesn't even heat up when trying to charge which again tells me that something in the battery on the dock is not accepting the charge.
Looks like this one will be going back to Amazon as well. I'll also contact Asus regarding the issue and will report back what I hear.
Hello,
I Have the same behaviour,everything were fine until I unplug the dock during several days and the charge was down at 0%.
Now, I 'm unable to charge the dock with or without the tablet plugged
I hope that it's only a firmware issue.....................
RSY42 said:
Hello,
I Have the same behaviour,everything were fine until I unplug the dock during several days and the charge was down at 0%.
Now, I 'm unable to charge the dock with or without the tablet plugged
I hope that it's only a firmware issue.....................
Click to expand...
Click to collapse
Sorry to hear it, but thanks for letting us know.
I have a bad feeling that this is an issue that is going to end up biting MANY users after their return period has expired. It seems that the huge majority of TF owners use their tablets / docks nearly every day - if not daily - so they won't run into this problem.
I'm concerned that after a month or so and some of the excitement has worn off, and they put their TF/dock away for several days suddenly their dock will be rendered useless (at least as far as the extra battery goes).
I've just sent a note off to Asus (per their request from my Amazon review) and I'll let you know what I hear back.
OK
thanks you for your action !! and to keep us informed.
For me, a lot of people are concerned ..... as you said...
i have same question too
My dock has same problem, have tried with or without tablet recharging, the led of dock is always blinking red when tablet connected, and dual battery widiget always display it's discharging and slow draining from 40% to 35% now.
In order to consolidate and try to keep this issue in one thread, I'll only be updating this thread going forward: http://forum.xda-developers.com/showthread.php?t=1112835
I just added my latest correspondence with Asus on the matter, but unfortunately it doesn't look like I'm really getting through to anyone of quality over there..
gents,
just wanted to add my possible fix for this issue.
I had this probem and my dock would not charge. Somehow i got it working again. Here are the steps i took, not sure what fixed it in the end but you could try and replicate and see how you get on.
1. I went to charge my keyboard on its own. I left it charging for hours and it was still flashing red.
2. docked the keyboard and the power widgets showed no juice within the dock althought it worked as a keyboard.
3. I plugged the power in the dock while docked and on. It showed that it was charging the tablet but not the dock. The dock stayed at 0%.
4. I left the two charging while on for a few hours. The tablet was now showing as charged but nothing still in the dock. I then shut down the device with a turn off but left the power and the dock in. As i shut down the light on the side went to solid red and stayed solid red while the device was off.
5. I left the device off but with the charger in the docked keyboard for about 10 minutes. I then turned the device on while docked and still charging. When the device turned on the battery widgets showed the dock with 35% charge. i left the device alone for a while on and dokced and charging and after about 10 minutes the dock charge started going up. I left the dock charge while the on the tablet was on and docked until the dock was charged to 100%. I then turned the tablet off. took the charger out and undocked. Turned the tablet on while on its own. Then docked it with the dock with no charger in and da daaar the keyboard showed 100% charge and was working......yea!
This is what I figured out, not sure if it's actually true but whenever I did some huge data transfer from the datacable computer --> tablet afterwards it wouldn't charge... so I had to leave it unplugged for over 6 hours adapater and cable, then tried again and it works... still going to go visit the local asus warranty center sigh.
On my replacement tab running latest 3.1.1 my battery light blinks green orange after charging overnight. Once I open the smart cover, it shows charged and then the light changes green. No other problems I can tell and the battery temp seems OK in gsam. I am using an Anker charger that I used previously with the old tab. I am going to disable xposed and charge with the stock charger to see if it does the same thing.
Anyone else experience this? Thanks.
I have seen this when charging the tablet in the OFF state. It seems to blink when it's done charging. Went away when I booted it.
I also have a similar problem. The led light of my replacement tablet:
1. blinks all the time (orange green) when tablet is fully charged. This happens when the replacement tablet during charging is switched off.
2. is aproximatly 30 second green then starts blinking (orange green) and then is orange and after a while is again green then again starts blinking and this happens over and over again. This happens when the replacement tablet during chargning is powered on.
There is never solid green charging led light even if I have tried to use diferent chargers
I hope this is not a serious problem which could damage the battery of the replacement tablet. I have never seen something like that during charging of different android devices.
Samuelgentl said:
I also have a similar problem. The led light of my replacement tablet:
1. blinks all the time (orange green) when tablet is fully charged. This happens when the replacement tablet during charging is switched off.
2. is aproximatly 30 second green then starts blinking (orange green) and then is orange and after a while is again green then again starts blinking and this happens over and over again. This happens when the replacement tablet during chargning is powered on.
There is never solid green charging led light even if I have tried to use diferent chargers
I hope this is not a serious problem which could damage the battery of the replacement tablet. I have never seen something like that during charging of different android devices.
Click to expand...
Click to collapse
Where you able to solve it my shield tablet wont charge anymore and is flashing rapidly green amber
I dont know what to do, i upgraded recently to marshmallow
I downgraded to lollipop
But nothing changed, it happen out of nowhere
I dont understand why this is happening
I really hope someone can help me
Thank you in advance
Tablet shows low battery and hence, doesn't boot up. When plugged in, the battery light blinks.
Rooted and on CM 13.1
How to start the tablet. Does anyone have any clue?
Sent from my Z2 Plus using Tapatalk
Mine case is led solid green.. But finish to boot up.. Is there a way to resolve.. Mine is the replaced tablet
Sent from my HTC U11 using Tapatalk
I had the same problem. Then it quit charging completely. I did some searching online and found a solution. Turns out the green wire from the battery had come loose. Soldered the green wire back in to place and it works. No more blinking and it's charging.
If you are going to do this, please be careful when removing the black tape strip. You may accidentally pull some of the other wires soldered to the board.
Hope this helps.
Well one day it seems the tablet won't charge. Typically the LED by the power button will glow orange when its plugged in. It doesn't anymore and it doesn't show that its charging. The LED is also constantly green now...
I've managed to somewhat charge it (by accident) by loading it into bootloader mode (i think its charging) as the LED is orange when its plugged in.
WTF happened and how can I fix this piece of ****
Owned it for 3-4 years, never had an issue, rarely used it for prolonged hours.
Its rooted and is on beanstalk rom.
Hi
I have searched for solution everywhere but didn't find any. The problem seems to be very rare since few people asked about it
I have an old keyboard kindle which i haven't used for a long time. It's Screen is completely blank.
When i plug in the charger (i've tried different ones) orange light lights up (as it should) but after 10 seconds it goes off. Kindle says nothing what this is supposed to mean.
Here's what i tried so far:
Leaving on charger for a few hours even though led light was off.
Resetting (nothing happens)
Taking off battery and testing with multimeter (it seems to hold at least some charge as it showed 4V)
Testing battery socket (it also showed 4V so no problem there i guess)
When i put battery back, green led lights up for 5 seconds but after that everything is same as it was before.
I am pretty much out of ideas at this point. You guys are my last hope
sorry for my abortion of an English
Hello,
I recently started having odd problems with my phone where it wouldn't charge without restarting it, would restart by itself and oddly indicate it was charging with no charger plugged in until restarted. I can't be certain but it may have started since the recent update (UK). Yesterday I woke up to find the phone was off, I put it on charge every night so this seemed odd. On turning it back on I found it hadn't charged at all from the 66% it was on the night before. During the course of the day it became apparent that despite the orange LED being on, it wasn't actually charging. Did a factory reset, no difference. Tried a variety of cables and chargers, no difference. I wondered if the USB port was a problem but ADB can see the phone just fine. At the time of writing it has been on charge for several hours, using the same cable and charger I have used every night for several months. The orange LED is blinking and that's it, the buttons do not vibrate. As soon as you remove the cable the LED turns off. It's now a rather shiny paper weight.
Does anybody have any idea what is going on or what else I could try? Otherwise I'll RMA it.
Thanks,
Mark