[Q] Bricked? - Nexus S Q&A, Help & Troubleshooting

Dear, xda members
I have a problem because my Nexus S i9023 is bricked.
I flashed a bad ROM, I use it Clickie.
Now you think, but is not that stupid?
yes it is! Now my question, how can i fix this?
The Nexus S does not boot anymore, not even recovery, the screen just stays black
Still have questions? just ask.
greetz
bart

bartjuhhbartyow said:
Dear, xda members
I have a problem because my Nexus S i9023 is bricked.
I flashed a bad ROM, I use it Clickie.
Now you think, but is not that stupid?
yes it is! Now my question, how can i fix this?
The Nexus S does not boot anymore, not even recovery, the screen just stays black
Still have questions? just ask.
greetz
bart
Click to expand...
Click to collapse
Will your phone boot into bootloader mode? Take the battery out and put it back in and hold power and volume up at the same time..

bartjuhhbartyow said:
Dear, xda members
I have a problem because my Nexus S i9023 is bricked.
I flashed a bad ROM, I use it Clickie.
Now you think, but is not that stupid?
yes it is! Now my question, how can i fix this?
The Nexus S does not boot anymore, not even recovery, the screen just stays black
Still have questions? just ask.
greetz
bart
Click to expand...
Click to collapse
scott8281 said:
Will your phone boot into bootloader mode? Take the battery out and put it back in and hold power and volume up at the same time..
Click to expand...
Click to collapse
No, the screen stays black.

power button + volume up , if you are able to get into BOOTLOADER , then your phone is still alive...

qtwrk said:
power button + volume up , if you are able to get into BOOTLOADER , then your phone is still alive...
Click to expand...
Click to collapse
i did not work

bartjuhhbartyow said:
i did not work
Click to expand...
Click to collapse
Your best hope is to find the right stock firmware flashable through ODIN and flash it that way, as long as your phone can get into download mode. open ODIN and connect the phone with your phone off and press and let go of power while holding in volume up and down at the same time till you see download mode
---------- Post added at 09:30 AM ---------- Previous post was at 09:17 AM ----------
bartjuhhbartyow said:
i did not work
Click to expand...
Click to collapse
heres the link to the Odin files and firmware for your i9023...
http://forum.xda-developers.com/showthread.php?t=1009432

scott8281 said:
Your best hope is to find the right stock firmware flashable through ODIN and flash it that way, as long as your phone can get into download mode. open ODIN and connect the phone with your phone off and press and let go of power while holding in volume up and down at the same time till you see download mode
---------- Post added at 09:30 AM ---------- Previous post was at 09:17 AM ----------
heres the link to the Odin files and firmware for your i9023...
http://forum.xda-developers.com/showthread.php?t=1009432
Click to expand...
Click to collapse
let me try.

My bad, correction on download mode...take out battery, then put battery back in, hold both volume up and down at same time then plug in usb cable, no power button presses

Download mode only works for me if i first plug in the usb data cable. So plug in the acble, remove battery, put it back in and immediately press volume up+ volume down + power buttons.
Some people couldn't get the phone running after flashing the wrong rom.

mike.b93 said:
Download mode only works for me if i first plug in the usb data cable. So plug in the acble, remove battery, put it back in and immediately press volume up+ volume down + power buttons.
Some people couldn't get the phone running after flashing the wrong rom.
Click to expand...
Click to collapse
Neither does, any idea?

download mode and Odin doesn't work?
then looks like there's nothing we can do about it...

qtwrk said:
download mode and Odin doesn't work?
then looks like there's nothing we can do about it...
Click to expand...
Click to collapse
i can't get in Download mode.

bartjuhhbartyow said:
i can't get in Download mode.
Click to expand...
Click to collapse
Unfortunately i don't have any other ideas, as far as i know, ODIN is the only thing that can save it in that state. the only other thing i can think of is maybe the screen is just not working but the phone is on. if thats the case and you can find some stock system images you might be able to use fastboot to return it to stock. do you have the Android SDK and ADB installed on you computer? if so connect your device and opened a command prompt and type- adb devices & you should see a serial number pop up, it’s the serial number of your phone. This means you are all set. If you do NOT see a serial number, then you need to reinstall the drivers. But if the SDK and the drivers are installed and you still don't see your device listed then its probably bricked beyond repair.
If you do see your device listed you can flash it via fastboot by places the stock signed system images into your SDK tools folder and opening a command prompt to the tools folder and typing the following commands....
adb reboot bootloader
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash radio radio.img
fastboot flash recovery recovery.img
fastboot flash userdata userdata.img
fastboot erase cache
adb reboot

scott8281 said:
Unfortunately i don't have any other ideas, as far as i know, ODIN is the only thing that can save it in that state. the only other thing i can think of is maybe the screen is just not working but the phone is on. if thats the case and you can find some stock system images you might be able to use fastboot to return it to stock. do you have the Android SDK and ADB installed on you computer? if so connect your device and opened a command prompt and type- adb devices & you should see a serial number pop up, it’s the serial number of your phone. This means you are all set. If you do NOT see a serial number, then you need to reinstall the drivers. But if the SDK and the drivers are installed and you still don't see your device listed then its probably bricked beyond repair.
If you do see your device listed you can flash it via fastboot by places the stock signed system images into your SDK tools folder and opening a command prompt to the tools folder and typing the following commands....
adb reboot bootloader
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash radio radio.img
fastboot flash recovery recovery.img
fastboot flash userdata userdata.img
fastboot erase cache
adb reboot
Click to expand...
Click to collapse
My pc did't not adb device found...

bartjuhhbartyow said:
My pc did't not adb device found...
Click to expand...
Click to collapse
thats not a good sign, I'm sure they are people on here that have much more knowledge than myself but unfortunately I'm all out of ideas...best of luck my friend

looks pretty bad. Lets hope someone has a solution. If not you will have to send the device back for repair...

scott8281 said:
thats not a good sign, I'm sure they are people on here that have much more knowledge than myself but unfortunately I'm all out of ideas...best of luck my friend
Click to expand...
Click to collapse
mike.b93 said:
looks pretty bad. Lets hope someone has a solution. If not you will have to send the device back for repair...
Click to expand...
Click to collapse
I send him back, Comes good!
thank's for help al.

Your phones bootloader has been corrupted, you'll gonna need this device to restore it.
http://forum.xda-developers.com/showthread.php?t=1350134

Related

[Q] I dun messed up, bricked phone. Help please.

So I messed. Accidentally formatted my phone and now it's screwed. Tried to use fastboot to put boot.img on, but my computer won't recognize my phone when I do "fastboot devices" or any commands. It won't boot or anything. I dunno what to do, kinda need a phone. Any help would be greatly appreciated and rewarded duly.
Cynicsatire said:
So I messed. Accidentally formatted my phone and now it's screwed. Tried to use fastboot to put boot.img on, but my computer won't recognize my phone when I do "fastboot devices" or any commands. It won't boot or anything. I dunno what to do, kinda need a phone. Any help would be greatly appreciated and rewarded duly.
Click to expand...
Click to collapse
so no signs of life at all? can you get to the bootloader? how exactly did you format your phone?
the XDA brains trust is going to need a bit more info.
codeprimate said:
so no signs of life at all? can you get to the bootloader? how exactly did you format your phone?
the XDA brains trust is going to need a bit more info.
Click to expand...
Click to collapse
Sorry, there are signs of life. I can get to the bootloader and recovery. And I honestly clicked the wrong button, that's what happens when you don't sleep and decide to try to flash a new rom.
Are you sure you didn't flash a new Rom
Cynicsatire said:
Sorry, there are signs of life. I can get to the bootloader and recovery. And I honestly clicked the wrong button, that's what happens when you don't sleep and decide to try to flash a new rom.
Click to expand...
Click to collapse
If you can get to bootloader and recovery, you're not bricked. You just need to flash a new rom, this time remembering to flash the boot.img in fastboot like the instructions say.
Oops I thought he Saud there are no signs of life..Elvis spots all
iElvis said:
If you can get to bootloader and recovery, you're not bricked. You just need to flash a new rom, this time remembering to flash the boot.img in fastboot like the instructions say.
Click to expand...
Click to collapse
the problem is my computer isn't registering the device when i do fastboot.
Cynicsatire said:
the problem is my computer isn't registering the device when i do fastboot.
Click to expand...
Click to collapse
If 'fastboot devices' returns nothing, then you are most likely missing drivers. Easiest way to get drivers is install HTC Sync Manager. It will install the app and the drivers, you can safely uninstall the app later and still have the drivers stay installed
Sent from my One X
reboot to fastboot, but do not select bootloader (it should say "Fastboot" in red writing just underneath the green text and above the orange text.
connect it via usb to your pc, and it should say "fastboot usb", then you should be able to use fastboot commands. if it doen't allow you to use fastboot commands, try a different usb port, or reinstalling the drivers.
codeprimate said:
reboot to fastboot, but do not select bootloader (it should say "Fastboot" in red writing just underneath the green text and above the orange text.
connect it via usb to your pc, and it should say "fastboot usb", then you should be able to use fastboot commands. if it doen't allow you to use fastboot commands, try a different usb port, or reinstalling the drivers.
Click to expand...
Click to collapse
Did this, now it's stuck at the htc screen. Any suggestions?
Cynicsatire said:
Did this, now it's stuck at the htc screen. Any suggestions?
Click to expand...
Click to collapse
Hmmm, when it rebooted it stopped at the htc screen? This sounds like it's not going to the fastboot mode. Reboot with the volume held down. That should get to the fastboot mode.
codeprimate said:
Hmmm, when it rebooted it stopped at the htc screen? This sounds like it's not going to the fastboot mode. Reboot with the volume held down. That should get to the fastboot mode.
Click to expand...
Click to collapse
After I push the boot.img through fastboot, when I reboot it just sticks on the HTC boot screen. I can get to the fastboot screen but I already have the boot.img on there. What next? should it work?
Cynicsatire said:
After I push the boot.img through fastboot, when I reboot it just sticks on the HTC boot screen. I can get to the fastboot screen but I already have the boot.img on there. What next? should it work?
Click to expand...
Click to collapse
go to your recovery and flash the ROM (the boot.img is just the kernel) if you haven't done that.
codeprimate said:
go to your recovery and flash the ROM (the boot.img is just the kernel) if you haven't done that.
Click to expand...
Click to collapse
Oh. That makes sense. It works now. Thanks a million. I owe you one.

Propably bricked software

Hello guys. I just got my N5 and ofc rooted it , unlocked bootloader. Then when I booted it into recovery mode ( CWM recovery) I did factory reset as ussually. Then I realised that all my files on card were deleted os I couldnt even flash CM. I tried to pull off the battery. Right now phone does not want to boot into fasboot mode or normal boot. But it can be seen via pc. Is there any way to fix it? I am sure in 99% that this is a problem of deleted software not hardware. Right now its coneted to pc and the screen is on ( but it does not show anything. just pure black).
wojwem19 said:
Hello guys. I just got my N5 and ofc rooted it , unlocked bootloader. Then when I booted it into recovery mode ( CWM recovery) I did factory reset as ussually. Then I realised that all my files on card were deleted os I couldnt even flash CM. I tried to pull off the battery. Right now phone does not want to boot into fasboot mode or normal boot. But it can be seen via pc. Is there any way to fix it?
Click to expand...
Click to collapse
Connect the phone to the pc and type in cmd: adb devices (should see a serial number), if so type: adb reboot bootloader. Do you get into bootloader mode then? BTW did you format data or data factory reset?
wojwem19 said:
Hello guys. I just got my N5 and ofc rooted it , unlocked bootloader. Then when I booted it into recovery mode ( CWM recovery) I did factory reset as ussually. Then I realised that all my files on card were deleted os I couldnt even flash CM. I tried to pull off the battery. Right now phone does not want to boot into fasboot mode or normal boot. But it can be seen via pc. Is there any way to fix it? I am sure in 99% that this is a problem of deleted software not hardware. Right now its coneted to pc and the screen is on.
Click to expand...
Click to collapse
if it doesn't boot on fastboot or recovery and you said that your phone's display is on.. in what mode is it?? well if you can go into fastboot simply download the original system and flash it.. After you will boot your phone and connect it to the pc and flash recovery etc etc :good:
gee2012 said:
Connect the phone to the pc and type in cmd: adb devices (should see a serial number), if so type: adb reboot bootloader. Do you get into bootloader mode then? BTW did you format data or data factory reset?
Click to expand...
Click to collapse
I did factory reset. Tried to write in cmd adb devicies but it says that it doesnt know what it means. Maybe i need to download some kind of software to use adb?
N3xusS said:
if it doesn't boot on fastboot or recovery and you said that your phone's display is on.. in what mode is it?? well if you can go into fastboot simply download the original system and flash it.. After you will boot your phone and connect it to the pc and flash recovery etc etc :good:
Click to expand...
Click to collapse
It isnt any mode known for me. The screen is on but it doesnt show anything it is just pure black. The problem is that i can't get to fastboot mode ( volume down + power button).
wojwem19 said:
It isnt any mode known for me. The screen is on but it doesnt show anything it is just pure black. The problem is that i can't get to fastboot mode ( volume down + power button).
Click to expand...
Click to collapse
hold power for 10 seconds. then hold volume up + down + power
samersh72 said:
hold power for 10 seconds. then hold volume up + down + power
Click to expand...
Click to collapse
Okay did it. after those 10 secs the google screen showed up. Then i presed vol up+ down+ power and right now I am on this google screen. What should I do now? Right now I think it got some kind of bootloop.
Okay just updated my drives via windows and right now in Devicies menager it show up as a " Google nexus ADB Interface".
wojwem19 said:
Okay did it. after those 10 secs the google screen showed up. Then i presed vol up+ down+ power and right now I am on this google screen. What should I do now?
Click to expand...
Click to collapse
sir, hold the power button until it turned off then directly hold the volume up + down followed by power
samersh72 said:
sir, hold the power button until it turned off then directly hold the volume up + down followed by power
Click to expand...
Click to collapse
Okay did it and right now it shows in device menager as "QHSUSB_BULK" and windows can not find software for it. The google logo disappered and screen is off right now.
Okay i managed to turn it into fastboot mode. What should I do right now? and in devices menager it shows up as " Google nexus bootloader interface" Can anyone answer to me? it's really important for me.
wojwem19 said:
Okay did it and right now it shows in device menager as "QHSUSB_BULK" and windows can not find software for it. The google logo disappered and screen is off right now.
Click to expand...
Click to collapse
now try to boot into fastboot mode, volume down + power or both volume + power
wojwem19 said:
Okay did it and right now it shows in device menager as "QHSUSB_BULK" and windows can not find software for it. The google logo disappered and screen is off right now.
Click to expand...
Click to collapse
Can you get into bootloader mode? Hold power button for 10 seconds until it shuts off. Then press and hold vol + and- and then power
Sent from my Nexus 5
wojwem19 said:
Okay i managed to turn it into fastboot mode. What should I do right now?
Click to expand...
Click to collapse
good. flash stock images or boot into custom recovery (you can flash it) and sideload a rom or push a rom (see sticky threads in general section)
gee2012 said:
Connect the phone to the pc and type in cmd: adb devices (should see a serial number), if so type: adb reboot bootloader. Do you get into bootloader mode then? BTW did you format data or data factory reset?
Click to expand...
Click to collapse
Okay right now I am in fastboot mode and installed sdk manager. In folder sdk/platform-tools I enabled cmd with shift + right click. Run adb devicies and it said "daemon not running. starting it now on port 5037
daemon started successfully
list of devices attached".
And when i run it once again it says only "List of devicies attached".
wojwem19 said:
Okay right now I am in fastboot mode and installed sdk manager. In folder sdk/platform-tools I enabled cmd with shift + right click. Run adb devicies and it said "daemon not running. starting it now on port 5037
daemon started successfully
list of devices attached".
And when i run it once again it says only "List of devicies attached".
Click to expand...
Click to collapse
run this command when you are in fastboot mode
Code:
fastboot devices
and not adb
samersh72 said:
run this command when you are in fastboot mode
Code:
fastboot devices
and not adb
Click to expand...
Click to collapse
okay did it and now it showed a key. What should i do now ( i am really newbie in this things conected with flashing via adb. I always flash via recovery.) I already did fastboot flash recovery recovery.img and flashed the cwm 6.0.4.5
wojwem19 said:
okay did it and now it showed a key. What should i do now ( i am really newbie in this things conected with flashing via adb. I always flash via recovery.) I already did fastboot flash recovery recovery.img and flashed the cwm 6.0.4.5
Click to expand...
Click to collapse
now follow this guide to flash stock http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
samersh72 said:
now follow this guide to flash stock http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
Click to expand...
Click to collapse
i love you man <3

help

can someone who have and mt7 tl10 do a twrp backup and send me it i fked up my phone every single rom i install it just keeps boot looping
papoose515 said:
can someone who have and mt7 tl10 do a twrp backup and send me it i fked up my phone every single rom i install it just keeps boot looping
Click to expand...
Click to collapse
If you're installing stock rom you must have stock recovery. If you're installing newer version of current rom do a wipe data, wipe dalvik and wipe cache.
Sent from my HUAWEI MT7-L09 using Tapatalk
i forgot to say it won't boot into stock recovery only boots to cwm or twrp it only boots in stock when i have usb when it does that it goes to 90 then fail tried fastboot flashing cust/boot/system
Similar Problem
i have as MT7-L09 that will not even boot into a recovery or fastboot or get past the boot logo and does not connect via ADB any help ?
Foxtv69 said:
i have as MT7-L09 that will not even boot into a recovery or fastboot or get past the boot logo and does not connect via ADB any help ?
Click to expand...
Click to collapse
with the phone off plug in the usb and hold the vol down and power button
papoose515 said:
with the phone off plug in the usb and hold the vol down and power button
Click to expand...
Click to collapse
i now have the phone in fastboot mode but the PC still will not connect even though i have done fresh installs of the ADB and phone drivers so i can not execute any of the ADB commands to flash stock recovery or stock ROM back to the phone any help from here ?
Foxtv69 said:
i now have the phone in fastboot mode but the PC still will not connect even though i have done fresh installs of the ADB and phone drivers so i can not execute any of the ADB commands to flash stock recovery or stock ROM back to the phone any help from here ?
Click to expand...
Click to collapse
plug it out then back in then fastboot flash cust/recovery
papoose515 said:
plug it out then back in then fastboot flash cust/recovery
Click to expand...
Click to collapse
i did that unplugged then plugged back in i tried to flash recovery flie and i get this prntscr. com/8qy4o1 (new member so cant post link) and then when i try and do cust its saying the file does not exist even though im lunching CMD within the folder from which all the files are located prntscr. com/8qy60q (new member so cant post link)
Sorry but this is the first big problem ive run into with a android device after the 3 others ive had experience with all the help is appreciated
Foxtv69 said:
i did that unplugged then plugged back in i tried to flash recovery flie and i get this prntscr. com/8qy4o1 (new member so cant post link) and then when i try and do cust its saying the file does not exist even though im lunching CMD within the folder from which all the files are located prntscr. com/8qy60q (new member so cant post link)
Sorry but this is the first big problem ive run into with a android device after the 3 others ive had experience with all the help is appreciated
Click to expand...
Click to collapse
does cust have numbers before it?
papoose515 said:
does cust have numbers before it?
Click to expand...
Click to collapse
this is what i get with cust i may be doing this part wrong with cust i haven't come across this method before prntscr. com/8qyesu
Foxtv69 said:
this is what i get with cust i may be doing this part wrong with cust i haven't come across this method before prntscr. com/8qyesu
Click to expand...
Click to collapse
can't view that link
papoose515 said:
can't view that link
Click to expand...
Click to collapse
prntscr .com/8qyt3k just take the space out of the link so its not a broken link
NVM..... Delete.
Does Anyone Know any further things i could try ? as the phone still functions i just cant get it out of fastboot mode or to connect to my PC so i dont want to throw it away as a lost cause just yet

Need Help. Nexus 5 says google when trying to turn on

I was trying to get the latest twrp '2.8.7.2'. I downloaded it and flashed the img to recovery and nothing seemed to happen so I tried flashing it to boot then I tried to reboot the system. Now when I try to turn it on I get stuck on the Google like it is turning but it just gets stuck. I tried Charging it now when I charge it I get stuck on the battery logo. When I try booting it Booting it into recovery(twrp) I get a black screen. I can tell the Screen is on because of the dim glow it gives off but it is not doing anything. Note: I am some what of a noob when it comes to this stuff, My nexus 5 was running Marshmallow, and I was running the Xtra smooth rom (it is very close to stock). Plz help. I have also just found out that the reason im getting the bootloop is I flashed the wrong version of TWRP need a fix PLZ HELP.
Did you try flashing stock recovery or twrp 2.8.7.1?
audit13 said:
Did you try flashing stock recovery or twrp 2.8.7.1?
Click to expand...
Click to collapse
I cant flash anything because it is stuck. If you can tell me how to do that it would be great. also I gave you the thanks thing.
Judah04 said:
I cant flash anything because it is stuck. If you can tell me how to do that it would be great. also I gave you the thanks thing.
Click to expand...
Click to collapse
All you have to do is boot into your bootloader (Power + Volume Up + Volume Down at the same time) and flash the stock recovery.
fastboot flash recovery recovery.img
Chances are you flashed an incorrect version of TWRP meant for another phone hence the boot loop.
asawoszc said:
All you have to do is boot into your bootloader (Power + Volume Up + Volume Down at the same time) and flash the stock recovery.
fastboot flash recovery recovery.img
Chances are you flashed an incorrect version of TWRP meant for another phone hence the boot loop.
Click to expand...
Click to collapse
When i boot into recovery mode the screen is on but it is black.
asawoszc said:
All you have to do is boot into your bootloader (Power + Volume Up + Volume Down at the same time) and flash the stock recovery.
fastboot flash recovery recovery.img
Chances are you flashed an incorrect version of TWRP meant for another phone hence the boot loop.
Click to expand...
Click to collapse
Also yes i do think I flashed the wrong TWRP. how do I flash the correct TWRP when I can't even get back into a tool to flash it?
Judah04 said:
When i boot into recovery mode the screen is on but it is black.
Click to expand...
Click to collapse
You dont need recovery, you need bootloader.
telep said:
You dont need recovery, you need bootloader.
Click to expand...
Click to collapse
Can you please explain to me exactly what to do. thank you. also my bootloader is unlocked. I also can get to fastboot so what is the diffrence between bootloader and fastboot.
Hold down the volume +, volume -, and power button. You'll be taken to a screen with the word START at the top. Now, connect the phone to your Windows computer using the USB cable, open a command prompt and type "fastboot flash recovery nameof twrpfile.img", press the enter key, use the volume button to select recovery, use the power button to enter recovery, press the power button, press volume + button, and you should enter TWRP.
Thank you but I do not own a windows computer
Then look up the respective commands. You flashed twrp over your kernel, you need to flash a proper boot.img (kernel) if you want the phone to boot. Fastboot is ran through bootloader. Flash the proper kernel in bootloader using fastboot.
wangdaning said:
Then look up the respective commands. You flashed twrp over your kernel, you need to flash a proper boot.img (kernel) if you want the phone to boot. Fastboot is ran through bootloader. Flash the proper kernel in bootloader using fastboot.
Click to expand...
Click to collapse
Thank you this sounds like it will work. But can you put it in more simple terms and give me links? plz. thx in advance.
Do you have access to a Windows computer to flash the commands? How did you flash TWRP?
audit13 said:
Do you have a computer?
Click to expand...
Click to collapse
I have a macbok air running mac os x 10.5.8.
audit13 said:
Do you have access to a Windows computer to flash the commands? How did you flash TWRP?
Click to expand...
Click to collapse
I flashed TWRP using the TWRP app it installed TWRP 2.8.7.1 I also unlocked the bootloader with a similar app.
This might help: http://forum.xda-developers.com/goo...olkit-root-twrp-recovery-unroot-11-6-t2515640
audit13 said:
This might help: http://forum.xda-developers.com/goo...olkit-root-twrp-recovery-unroot-11-6-t2515640
Click to expand...
Click to collapse
Just cheked it out I tried it and it didn't work but thx anyway. btw I am running android 6.0.
audit13 said:
This might help: http://forum.xda-developers.com/goo...olkit-root-twrp-recovery-unroot-11-6-t2515640
Click to expand...
Click to collapse
It might not have been working because I did not enable USB Debuging. :crying:
USB debugging is required for adb commands. With fastboot mode, debugging isn't necessary.
audit13 said:
USB debugging is required for adb commands. With fastboot mode, debugging isn't necessary.
Click to expand...
Click to collapse
Can you please walk me through this i am some what of a beginner when it comes to some of these things. I can try the tool kits agin but need help.

recovery mode

hi, I hope I'm in the right place to get help with my issue. my Ace is in a reboot loop that i can't seem to get it out of. i have tried force rebooting and lt will not enter into recovery mode so that each time i would hit recovery mode the screen goes blank for a few seconds then the moto logo (M powered by Android) screen comes on with vibration for six seconds then again to blank repeating this loop until i again hold power and volume down buttons. I do have a lot of apps installed but this phone has a whole lot of memory that came with it. I am hoping this forum may have some ideas to help me rectify this issue. thank you.
While connected to a pc, enter the fastboot - w command. This will erase the internal memory and your phone should be able to boot.
RETIEF said:
While connected to a pc, enter the fastboot - w command. This will erase the internal memory and your phone should be able to boot.
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thank you for responding. I connected my phone to my laptop but it does not detect it. my phone has, highlighted in red, AP fastboot flash mode (secure). also, tools mode: Disabled, and OEM locked
If you can reboot to recovery, try a factory reset.
RETIEF said:
If you can reboot to recovery, try a factory reset.
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thats the problem I"m having is getting into the recovery. I hold the volume down and the power buttons down till I can see the options recovery mode, but when I click on it by pushing on the power button, that's when it goes into the loop mode and never goes into recovery.
Use the Lenovo tool to download and flash the stock rom which includes a recovery.
RETIEF said:
RETIEF said:
56Use the Lenovo tool to download and flash the stock rom which includes a recovery.
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Use the Lenovo tool to download and flash the stock rom which includes a recovery.
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RETIEF said:
Use the Lenovo tool to download and flash the stock rom which includes a recovery.
Click to expand...
Click to collapse
I did what you adviced and I was instructed to enable debugging or fastboot mode in order to be able to rescue. But if I was able to do either one of those that means I wouldn't need help booting up. follow what I'm saying? because I would have to get into the settings to enable debugging or fastboot mode, somthing I can't do because my phone will not boot up.
To enable fastboot moode, hold the power button and the volume down button at the same time. This should put you in the right place. You should get red text that says you are in fastboot mode. If not, go to https://t.me/motoblankflash and ask for help.
RETIEF said:
To enable fastboot moode, hold the power button and the volume down button at the same time. This should put you in the right place. You should get red text that says you are in fastboot mode. If not, go to https://t.me/motoblankflash and ask for help.
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listen, I want to thank you for your time and patience and quick responses. I will look into the link above. You've been very helpful and I appreciate you. God bless. Peace.

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