HD7 Stuck on White HTC Boot Screen - Windows Phone 7 Q&A, Help & Troubleshooting

Hey Guys,
I need help,
here is my problem:
My HD7 restart it self. After enter Pin i go to Pictures Hub and it loads,loads,loads after 5 min my device does nothing so i took battery off. My Device start up and stuck on HTC White Screen.
I can go to Tri-Colored Screen, can go to Restore(Checksum)
After one Restore everything works. Now the same problem appeared again. Now i dont want to restore my device again.
Is there a way to start the device without hardrest??
Hope someone can help me.
Sorry for bad english.

Sounds like you may have bad hardware. I'm assuming you've never flashed a custom ROM or anything like that? I hate to break it to you, but your only options at this point are probably either retore again and hope for some reason it works this time, hard reset and hope the problem was in writable storage and not in ROM, flash a custom ROM 9if your bootloader is compatible) and hope that fixes it, or get a warranty replacement for a defective device.

Thanks for your help. I have tested Custom Rom's and Stock Rom's but the problem doesn't go so i have read that it can be a memory card problem. I know my device felt sometimes to the ground so i opened the phone and the memcard was not really inside the socket so i but it inside and all works fine.

Related

Please help. Titan won't start up.

The last thing I was doing was removing the HTC Plug In, it asked me to reboot and i did, now it is stuck in a never ending cycle of reboot. The furthest it gets is to the Microsoft start up screen then it shuts down and starts all over. I tried removing the battery and starting. Nothing works. Anyone have any ideas? Any help would be greatly appreciated!
I think now may be a time to start investigating how to flash roms.
just found this...not much help but it is a lead for you.
http://forum.xda-developers.com/showthread.php?t=361216
how does flashing ROMS help me? Also, I work on Apple.
If your ROM is corrupt then reflashing the original (or a hybrid - your choice) may get it back to a working state.
Don't panic it may not come to that, I'm sure someone here may have an answer for you.
Try soft reset minus the SD card. If no go well then you may need to hard reset the device. sucks but it should work. Now if even that doesnt cure your issue then you may need to head over to HTC's site to get the ROM, Put the phone into bootloader mode and then reflash the ROM onto the device. Usually the rebooting is a corruption. So id go hard reset first. yeah youll lose everything but if you recently synced then no biggy.
Yup, tried that. Oh well, looks like a hard reset for me! Thanks guys.

Touch Screen not working, Tilt stuck even after flashing new ROM. Help Please!

Hello Friends,
I have been actively using Various ROMs in this section of the forum. I have flased almost each one of them and love them all.
I recently installed PDACorner ultimate v19 and it was working fine. I loved it.
However, today I faced strange problem. My touch screen stopped working. So I tried to realign it and it wasn't working at all. i could use the hardware buttons, but not the touch screen.
I did a hard reset and then my mobile stuck at the screen where it asks to "tap to continue".
and i could do nothing now.
Then i flashed the Simple OS to it and again the same problem. I dont know how to proceed now?
Is there any way to get through the initial touch screen condition which says "tap here to continue" ? My phone is within the warranty period but cant get it sent back due to unlocking thingy i did. Is reverting it back to the original condition possible without involving the touch screen ?
Please help me.
Thank parleyp for this.
http://forum.xda-developers.com/showpost.php?p=3435632&postcount=27
Should now be able to get back to a returnable state.
ceo.mtcl said:
Hello Friends,
I have been actively using Various ROMs in this section of the forum. I have flased almost each one of them and love them all.
I recently installed PDACorner ultimate v19 and it was working fine. I loved it.
However, today I faced strange problem. My touch screen stopped working. So I tried to realign it and it wasn't working at all. i could use the hardware buttons, but not the touch screen.
I did a hard reset and then my mobile stuck at the screen where it asks to "tap to continue".
and i could do nothing now.
Then i flashed the Simple OS to it and again the same problem. I dont know how to proceed now?
Is there any way to get through the initial touch screen condition which says "tap here to continue" ? My phone is within the warranty period but cant get it sent back due to unlocking thingy i did. Is reverting it back to the original condition possible without involving the touch screen ?
Please help me.
Click to expand...
Click to collapse
Yes you can revert without the touch screen..you can flash the stock rom via usb or sd card and then you can change to stock spl either via usb using sspl since you now know what to do to avoid the alignment screen or sd card using cmonex's tools.
FYI--welcome.not is the name you need to give to a blank file and put it on the root of the sd card. Make sure it has no extension.
I had to put mine back to stock without the usb cable since my usp port shorted last week.
Hello, my friend.
Sadly, my Kaiser has the same problem since past september, and then send it back to Houston, Tx for repair and they tell me the flash memory has ben corrupted, and just like you i try different ROM's and one day the touchscreen fail after used a Rom from ROMeOS. The only solution its change the mobo and then use an official ROM before flash a custom one.
Fortunately, Mr. Pedro Gonzalez (HTC Technical Support Manager), give me a hand and my phone was considered in warranty, so the repair was a kind present from HTC. Thank you again, Mr. Gonzalez !!!! My advice is if you still have warranty, use it.
Good luck with your Kaiser!!!
Sorry for my poor english.
Regards.
Thanks a lot
stylez said:
Thank parleyp for this.
http://forum.xda-developers.com/showpost.php?p=3435632&postcount=27
Should now be able to get back to a returnable state.
Click to expand...
Click to collapse
Thanks a lot... this trick worked for me!
Now i have to make my phone revert to the original situation so that it looks as if it came from the manufacturer.
Milmirex said:
Hello, my friend.
Sadly, my Kaiser has the same problem since past september, and then send it back to Houston, Tx for repair and they tell me the flash memory has ben corrupted, and just like you i try different ROM's and one day the touchscreen fail after used a Rom from ROMeOS. The only solution its change the mobo and then use an official ROM before flash a custom one.
Fortunately, Mr. Pedro Gonzalez (HTC Technical Support Manager), give me a hand and my phone was considered in warranty, so the repair was a kind present from HTC. Thank you again, Mr. Gonzalez !!!! My advice is if you still have warranty, use it.
Good luck with your Kaiser!!!
Sorry for my poor english.
Regards.
Click to expand...
Click to collapse
Thanks a lot mate for taking out time and sharing my tears. I returned from a toir today so i was unable to reply to my own thread. I will reinstall every thing back and if i get any problem then i will post back in this thread. Thanks a lot.
PS: English is just a medium o communication, and i completely understand you. If at all i do not understand you i will stop you and ask you what you are trying to say I am really glad that you replied to me. Thanks again.
parleyp said:
Yes you can revert without the touch screen..you can flash the stock rom via usb or sd card and then you can change to stock spl either via usb using sspl since you now know what to do to avoid the alignment screen or sd card using cmonex's tools.
FYI--welcome.not is the name you need to give to a blank file and put it on the root of the sd card. Make sure it has no extension.
I had to put mine back to stock without the usb cable since my usp port shorted last week.
Click to expand...
Click to collapse
Thanks a ton Parleyp for your support and making this forum richer. I will keep in touch with you coz i am fearing the fact that will my phone be completely reverted back to the original situation or not? I have to see the related thread for this and i will keep in touch.
Thanks for the helping hand.
Regards,
Teddy (Texas)
Reverted back to the locked State
I used the following thread:
Updated: Reverting back to the AT&T or HTC ROM and SPL for Warranty or return
and the Idiots guide to revert my phone back to the original state. I had to try JumpSPL1.93-KAIS.exe instead of the regular version.
I guess I am done with this part now.
Thanks a ton to you guys. Lets see what AT&T guys have to say about this?
A quick question...
parleyp said:
Yes you can revert without the touch screen..you can flash the stock rom via usb or sd card and then you can change to stock spl either via usb using sspl since you now know what to do to avoid the alignment screen or sd card using cmonex's tools.
FYI--welcome.not is the name you need to give to a blank file and put it on the root of the sd card. Make sure it has no extension.
I had to put mine back to stock without the usb cable since my usp port shorted last week.
Click to expand...
Click to collapse
Just a quick question? How do i make sure that my phone is locked and its now under warranty? Is there any software available that can provide us this information? I am sorry if it sounds like a noobs question but i really dont know how to check this before sending it back?
when your phone is off press the camera and the power button at the same time.
Make sure your phone doesnt say "Security Unlocked" at the top or at the bottom right corner it doesnt say Hard-SPL (insert number here) but that its says just "SPL (insert number here) "
kaiserII101 said:
when your phone is off press the camera and the power button at the same time.
Make sure your phone doesnt say "Security Unlocked" at the top or at the bottom right corner it doesnt say Hard-SPL (insert number here) but that its says just "SPL (insert number here) "
Click to expand...
Click to collapse
Thanks a lot for the reply but I think that i am missing something... I did the following:
1. Turned off the phone.
2. Pressed the camera button and held it there while i pressed the power button (holding both buttons).
But the device started as usual. And i could not see the any such display. The display was the same as if i would have pressed just the power button. Is it possible for you to provide a screen shot of this?
My bad!
Whoopss! I tried it again, and i got the tri color screen which says following three lines in the red strip:
KAIS1*0
SPL-1.56.0000
CPLD-8
and following word in the white strip:
Serial
I hope it is fine now?
I got my new Tilt
I got MY new Tilt!
I am Happy
welcome.not
just simply create a 'welcome.not' file on windows open notepad then save it w/out content filename welcome.not make sure that the extention in not welcome.not.txt otherwise it wont work...put the file to sd card root then hard reset by pressing the power button for 10 second then boot again after about 5-10 seconds for safety....gudluck hope this could help you!!

[Q] Need help repairing my Nexus s I9020?

i brought the phone at launch, its a T-Mobile version Super AMOLED I9020, im in india though, using indian sim.
the phone was previously rooted, then unrooted, then rooted, then unrooted again. then filnally i was using unrooted nexus s, but with unlocked bootloader and stock recovery.
4-5 months after this, the phone started stucking on google logo.
it used to stuck at google logo at times but a quick battery pull would fix it, one day it didnt. since then it always stuck at the google logo on boot and never turned on, except some 1 out of 1 million times after connecting to computer.
i tired to format the whole phone using stock recovery, it was successful and the phone turned on, but next time when it switched off, same problem again but this time even formatting wont work, the formatting from stock recovery would just display an error that it failed to find a file and formatting aborted.
i tried everything, hundreds of stuff from google and XDA but nothing seems to be working.
today i managed to flash CWR to it. i tired to then erase sdcard but it says failed to mount /sdcard . i also tried other things like update from sd card(i have a ICS update.zip file in the memory) but still it said failed to mount sdcard, tried to wipe-> 'error mounting sdcard'
and now i dont know what ive done but when i boot the phone(normally) it doesnt even display the google logo, it enters bootloader by itself and says 'fastboot mode - no boot or recovery img'
bootloader is still unlocked, CWR is still there and accessible.
i took it to samsung service centre too, they said they will have to replace the motherboard(quoting me 400$ for it lol)
this is my last try really, ive been trying to fix this thing from ages!
is there anything that can be done?
going to sell it if i still cant fix it
I'm in about the same spot. If you have a Linux box available, you might try Adam Outler's "Unbrickable Resurrector." (http://forum.xda-developers.com/showthread.php?t=1397393) It's supposed to be a last gasp kind of thing before you give up. However... I ran it and it crashes -- not the phone, the software itself. Sigh.
I got here by making a backup, then unintentionally erasing everything on the phone, including the backup, the boot image, and the recovery image (the backup, presumably). That's what the message "no boot or recovery img" seems to be saying. Fastboot doesn't work either.
So here's my last gasp before I take it in for repair: apparently you can buy or build a micro-USB connector called a "USB jig" -- it's just a connector with a resistor connecting a pin that's usually not connected. This is supposed to put the phone into download mode, where you can copy a recovery image to the phone. Then you can use CWM to install a new image.
-Rod
It sounds like your mem is shot.
Sent from my Nexus S
I've had a similar problem to this and to solve it I just locked the boot loader and then unlocked it again and everything was back to normal for me. You could try that and see if it works
Sent from my Nexus S using Tapatalk
sell faulty nexus phone
HI
I am intrested in buying a faulty nexus s phone . If in case this is of no use to you then I am ready to buy this.
contact me at 7838448028
Regards
Amit
amity_coolin said:
HI
I am intrested in buying a faulty nexus s phone . If in case this is of no use to you then I am ready to buy this.
contact me at 7838448028
Regards
Amit
Click to expand...
Click to collapse
R u still interested in a faulty Nexus S?
Hi.
My solution may sound a bit strange but me too have the same problem.
Just heat the phone a bit and see if it boots.
Heat it from a hot air source such as laptop heatsink area.
Just get the cell phone warm and it may boit up.
I know it may sound strange but it has worked for me everytime.
Regards
Sent from my xperia TX via xda premium

[Q] Android won't boot...

Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you try flashing factory images?
ryukiri said:
Did you try flashing factory images?
Click to expand...
Click to collapse
Yeah, that was what I flashed :/
If you can get into fastboot you "should" be able to flash stock images... Obviously this will revert any root and you will need to flash TWRP/CWM recovery after.
I assume you have a Windows PC with fastboot/adb setup and all drivers etc..
- Download latest "stock" hammerhead images (I cannot post links due to XDA rules... so: "developers.google.com/android/nexus/images#hammerhead"
- Extract the .tgz archive contents on your PC into a folder
- Boot the N5 into fastboot and plug USB cable from phone into your PC
- Go to the folder with the extracted files and run the "flash-all.bat" script on Windows
**Hopefully at this point your device will start to respond.. I.e, on fastboot screen, at the bottom you will see "writing" or something, as the script runs on the command window on your PC.**
If this works, you should be able to reboot once complete and then wait to see if you can get back into your phone.. then you can fastboot again and flash custom recovery, and then whatever rom.
If however you have a hardware issue (i.e, even after the above process it fails) then I am not sure what you could do... I guess ensure it has a complete charge. If you can get into fastboot and the buttons are responsive then it should not be a faulty power button.
Hope this helps :good:
Have you tried a simple factory reset? Reason I ask is it was working fine so sounds like something needs "flushing out" clear cache etc.
kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you choose the right model and firmware before you flash in WugFresh NRT?
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
howard bamber said:
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
Click to expand...
Click to collapse
Hello! I am apologize for that I didn't read the OP carefully. This happened to me once in that particulary way, but it was immediately after flashing. OP says that it happened suddenly, without reason. So now I am the one, who doesn't read, right? Sorry for that.
Regards, Zagor
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
kyle313 said:
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
Click to expand...
Click to collapse
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
theesotericone said:
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
Click to expand...
Click to collapse
I was actually able to relock the phone.
Luckily I called google and they're going to send me a replacement.
If anyone else has any other ideas, I'll still take them...I'd rather not be without a phone for the next week!
You won't be without a phone - they are sending a refurbish unit to you , putting a block on your credit card and waiting for you phone to arive at them. Once that happens they will release the funds.

Nexus 5 bootloop

Hello guys, I need some help for my Nexus 5. It starts up, arrives in google logo and then it starts again. I'm able to access the bootloader and I'm able to unlock it. The big problem comes up when I try (with nexus toolkit) to flash a new firmware. The process starts flashing the bootloader and I get a "Failed" message, so the phone restarts and after that the bootloader goes back to locked. Of course with a locked bootloader I get a "Failed" message for every single part it is flashing. I'm able to install a safe TWRP recovery that disappears when I restart the phone.
I don't know how to fix my Nexus 5.
Can anybody help me, please?
I will be really thankful...
Ps I'm sorry for my bad english, I hope everything is understandable!
If the bootloader re-locks by itself, sounds like the internal memory is damaged. Unfortuantely, the memory cannot be replaced. I had a phone that did exactly the same thing. I replaced only the motherboard and everything is fine again.
http://forum.xda-developers.com/google-nexus-5/help/unable-to-unlock-nexus-5-bootloader-t2994873
audit13 said:
If the bootloader re-locks by itself, sounds like the internal memory is damaged. Unfortuantely, the memory cannot be replaced. I had a phone that did exactly the same thing. I replaced only the motherboard and everything is fine again.
http://forum.xda-developers.com/google-nexus-5/help/unable-to-unlock-nexus-5-bootloader-t2994873
Click to expand...
Click to collapse
Thank you for your answer. Can I ask were you have found a new motherboard? I was looking for it but I wasn't able to find anything.
I looked for a used phone with a smashed screen. I approached LG about buying a new motherboard and they had none for sale.

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