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So the one time I decide to take the thundy out the case I drop it getting out of the car. I pick it up and its non responsive, can't get past HTC green/white screen. I tried holding vol down and I went into system info. It says touch panel- fail?!? Did I really toast this thing in one drop?
Ouch buddy let us know how it goes that makes me cringe as I always rock my phones naked, well except the nexus one neoprene that i have used on both incredibles and the nexus one I own. Wish it was big enough for my Thunderbolt that case has saved my ass a couple times
So Jcase helped me flash back to stock and it now says S-On in bootloader but I still can't get past HTC logo. I think it dropped just right and broke the screen. Be careful if your running your phone without a case guys, Im a good example. First drop, ruined the screen! Now I have to wait for a replacement to get shipped.
ok so I got the $5.18/ month insurance from Verizon, they tried to offer a $6.99/month plan that adds a 6 month warranty to the exchange and then took it back saying you cant with the thunderbolt.
So my question is should I just tell them I lost the phone and get to keep the battery, sd card, and possibly fix the touch screen later to put it on Metro PCS? Verizon says they cover lost phones, does anyone know if I will have more trouble if my phone is lost versus broken?
Also if its broken is there anyway of getting out of the $100 deductible?
Anyone know if I have to wait a day after adding insurance or any trouble I will run into with this?
So you would tell them you lost it even though you dropped it?
Sent from my ADR6400L using XDA App
Ill admit its sneaky, but to be honest Im mad that this phone didn't hold up better. The battery casing popped off relatively easy when it was dropped which was its downfall. Now I have to pay $100 and Im just supposed to be ok with this?
If Verizon still had a 30 day policy I could just take it to them but they are tightening the reigns.
Pics to follow showing light damage
Here are the pics
The only damage cosmetically to the phone is the nick on the corner and a scratch to the camera lens bezel that I can't really get to show up in a picture. Phone looks pristine, yet isn't worth more than a brick.
You can justify all you want but it doesn't make it right. Good luck
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azturbomini said:
You can justify all you want but it doesn't make it right. Good luck
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Click to expand...
Click to collapse
Your right this phone is built to withstand nothing. Seems weird that 15 days after the bolt's release verizon is changing all their return policy rules.
Also no extended warranty available for the replacement, when they are offering it on other devices. I think I will keep this phone as my own insurance policy..
I ended up using best buy black tie program because they gave me a phone on the spot. I didn't say I lost it, just gave them the broken phone. I was pretty frustrated yesterday when my TB failed!
Just brick it and say you downloaded an application and it shut off your phone and thats what came up
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Well I got it the 15th so Im outside of verizon's 14 day policy. Your saying if I dont tell them I dropped it they might replace the phone? You cant even tell I dropped it, the best buy lady was like why is your phone so useless? (its basically already bricked but now S-On, only going to boot screen)
Anyone try replacing a digitizer yet? Best Buy wants 30 days, plus 5 days for shipping, plus x amount of extra days cause their system was down for replacements....Im just getting so lucky, lol. I was hoping they were doing the 3 day rapid exchange, only on crapple phones though.
Link for $40 digitizer- http://www.kaboodle.com/reviews/39....zer-for-htc-thunderbolt-4g-incredible-hd-6400
This will void my warranty huh?
Correct me if im wrong as I have not actually seen a TB disassembled but is it possible that a pin connection just jolted loose? I mean it seems must more feasible in my opinion..
That is always possible. I have seen it b4. My wife has a plasma tv that just quit the day after bestbuy return policy. They were gonna send a tech, but it was gonna be a week or more. So I pulled it off the wall and tore into it. They never pushed the lock down on the ribbon cable! Been fine ever since.
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If I were you Id tell them the screen simply "Just Stopped working". From the looks of it nothing is cracked or broken so they couldent claim you did it.
I know, I know. Im a horrible dishonest person who makes things expensive and make people kill themselves.
So let me get this right. You were cheap so you didn't buy a case. Then YOU dropped it onto cement and expected to just pick it up and it to work fine. Then you go to Verizon and tell them you lost it so you can get a new phone plus keep the old one you know the one that YOU dropped. You are so freaking ridiculous. I hope you drop your new phone on carpet this time and it breaks. People these days, really.
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miketoasty said:
So let me get this right. You were cheap so you didn't buy a case. Then YOU dropped it onto cement and expected to just pick it up and it to work fine. Then you go to Verizon and tell them you lost it so you can get a new phone plus keep the old one you know the one that YOU dropped. You are so freaking ridiculous. I hope you drop your new phone on carpet this time and it breaks. People these days, really.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
I agree... They need to get rid of phone insurance and let people be more careful.
I would think from such a short drop it wouldn't be such a drastic result as the touchscreen failing. I mean, you must have dropped it "just right" for that to happen, I would think.
I accidentally dropped my BlackBerry down a flight of stairs at work and there wasn't even a scratch!
But I can see how a 4.3 inch screen could be more susceptible to damage than a BlackBerry.
Just remember, karma can be a *****, so pay it forward and be honest. You reap what you sow.
So I exchanged my G2X yesterday and brought the new phone yesterday. Unfortunately, the store where I exchanged is a kiosk in a mall so I couldn't really test for bleeding; however, when I got home the bleeding was worse on the replacement. Has anyone spoken with T-Mobile about this? I am thinking of waiting for new shipments to be sent out and then using the warranty rather than returning the phone (the store refunded me and charged me again, which is kind of a pain when keeping track of credit card balance). Any advice? Does anyone have a phone with absolutely no backlight bleeding?
I'm heading out right now to exchange my first one. I'll let you know how lucky I get.
Beggars1923 said:
So I exchanged my G2X yesterday and brought the new phone yesterday. Unfortunately, the store where I exchanged is a kiosk in a mall so I couldn't really test for bleeding; however, when I got home the bleeding was worse on the replacement. Has anyone spoken with T-Mobile about this? I am thinking of waiting for new shipments to be sent out and then using the warranty rather than returning the phone (the store refunded me and charged me again, which is kind of a pain when keeping track of credit card balance). Any advice? Does anyone have a phone with absolutely no backlight bleeding?
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Click to collapse
i got my original from the "pre-order" so i only could get one in the mail... sense it was a known issue they sent me a NEW G2x while i was still using the first one i got.... waived shipping all that.... (didnt have to send original one in before they sent another)
when i got it yesterday i noticed on bootup that its worse than my original...
they said it is a know LG issue and will be UNDER WARRANTY...
i am returning the worst one.... and will wait for the fix (if LG ever fix's it)
in that case you can use the warranty of the phone to get a "refurb" witch might be fixed if it was sent in for back light bleeding...
thats what im gonna do
Yes, I mean this is simply not acceptable.
Would a problem like this be acceptable on the iPhone? No. people would go ape nuts.
If you don't make a stink about this and return the phones with the bad backlights, you are actually making the problem worse by not getting the bad units back to LG.
Are there devices out there without the issue? Or does every device have it and some are worse than others?
strung said:
Yes, I mean this is simply not acceptable.
Would a problem like this be acceptable on the iPhone? No. people would go ape nuts.
If you don't make a stink about this and return the phones with the bad backlights, you are actually making the problem worse by not getting the bad units back to LG.
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Click to collapse
EXACTLY!
i have two phones one that i got originally and one they sent me..... both have BAD backlight bleeding but the newst (dated 4/19/11) is the worst!
CSR from Tmo said they have made it aware to LG that there is a major problem and ive herd almost 60% of the G2x users have called in about this issue..... some not as bad as others but the few ive seen and the two ive had i can tell you the only way to get it fixed is by sending the "defective" device back to tmobile to get it sent to LG for the to refurbish it!
hopefully within the next month or two all of the junk ones are fixed and i can get one with none... but for now i guess ill deal with the less visible of the two
Beggars1923 said:
Are there devices out there without the issue? Or does every device have it and some are worse than others?
Click to expand...
Click to collapse
Take a look at my first phone here http://forum.xda-developers.com/showthread.php?t=1050691
It was really bad. I went back the the t-mobile store and they let me replace it although they said this was the LAST time they would allow it and if I got a dud or one that was worse I just had to live with it. I took the chance and asked for a replacement and WOW I got lucky. I have hardly any screen bleeding at all. I mean its not perfect like the samsung vibrant or iphone because it is so slightly lighter on the very top of the screen however its not noticable at all anymore unless the screen is pitch black and there are no lights on at all in the room. I mean it has to be straight pitch black to see any bleeding (if you even want to call it bleeding). So basically YES, I exchanged it and got a good one. I was worried I would just get another dud but Im glad I took the time to do it.
I will say the manager at the store was a little weird. She said there hasnt been a single complaint about this and I was worried over nothing. However another guy that worked at the store said there have been over 20 complaints just to that store since friday. Weird how they are changing the storry up. Kinda shady.
I'm not going back to the store, this is going to be handled through CS. I am don't want to have to refund then repurchase the phone. Anyway, they can't tell you that you can't exchange, you have 14 days.
jrharvey said:
Take a look at my first phone here http://forum.xda-developers.com/showthread.php?t=1050691
I will say the manager at the store was a little weird. She said there hasnt been a single complaint about this and I was worried over nothing. However another guy that worked at the store said there have been over 20 complaints just to that store since friday. Weird how they are changing the storry up. Kinda shady.
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Click to collapse
Probably each store trying to cover their ass and not want to be sending a lot of units back lest they look bad to corporate. Don't let them push you around like that! That's unacceptable, this is an iphone class device--nobody would accept a defect like this on an iphone.
I just tweeted to @tmobile about this and encourage others to do too.
jrharvey said:
Take a look at my first phone here http://forum.xda-developers.com/showthread.php?t=1050691
It was really bad. I went back the the t-mobile store and they let me replace it although they said this was the LAST time they would allow it and if I got a dud or one that was worse I just had to live with it. I took the chance and asked for a replacement and WOW I got lucky. I have hardly any screen bleeding at all. I mean its not perfect like the samsung vibrant or iphone because it is so slightly lighter on the very top of the screen however its not noticable at all anymore unless the screen is pitch black and there are no lights on at all in the room. I mean it has to be straight pitch black to see any bleeding (if you even want to call it bleeding). So basically YES, I exchanged it and got a good one. I was worried I would just get another dud but Im glad I took the time to do it.
I will say the manager at the store was a little weird. She said there hasnt been a single complaint about this and I was worried over nothing. However another guy that worked at the store said there have been over 20 complaints just to that store since friday. Weird how they are changing the storry up. Kinda shady.
Click to expand...
Click to collapse
well calling into customer service and talking to a "android specialist" (lol)
they know its a issue.... EVEN IF THEY SAID AT THE STORE THAT YOU CAN ONLY EXCHANGE IT ONCE.... it will be covered under the warranty.... so if it starts coming back.... get a hold of CUSTOMER LOYALTY! they will fix you up nice
(ive had over 4 vibrants sent to me and now 2 different G2x's...... they stand behind there product like a real company should!)
nate420 said:
well calling into customer service and talking to a "android specialist" (lol)
they know its a issue.... EVEN IF THEY SAID AT THE STORE THAT YOU CAN ONLY EXCHANGE IT ONCE.... it will be covered under the warranty.... so if it starts coming back.... get a hold of CUSTOMER LOYALTY! they will fix you up nice
(ive had over 4 vibrants sent to me and now 2 different G2x's...... they stand behind there product like a real company should!)
Click to expand...
Click to collapse
No I agree. One reason I stand behind t-mobile so much is because of their amazing customer service. That manager was the first and only time I have ever felt like they were not doing everything they could to make me happy lol.
strung said:
Probably each store trying to cover their ass and not want to be sending a lot of units back lest they look bad to corporate. Don't let them push you around like that! That's unacceptable, this is an iphone class device--nobody would accept a defect like this on an iphone.
I just tweeted to @tmobile about this and encourage others to do too.
Click to expand...
Click to collapse
A completely agree with you there. This would be all over the news, newspapers, internet and radio if it was an iphone. To be honest, I think this phone is even a whole class above the iphone. Only think iphone has even remotely in the same league is its display and even then id still chose this oh so slightly less quality 4" over their supperior 3.5" Im sure LG will do something about this and fix all their NEW phones but I honestly think us early adopters are probably stuck with the problem. I doubt they will do a recall on all devices sold with the defect.
jrharvey said:
A completely agree with you there. This would be all over the news, newspapers, internet and radio if it was an iphone. To be honest, I think this phone is even a whole class above the iphone. Only think iphone has even remotely in the same league is its display and even then id still chose this oh so slightly less quality 4" over their supperior 3.5" Im sure LG will do something about this and fix all their NEW phones but I honestly think us early adopters are probably stuck with the problem. I doubt they will do a recall on all devices sold with the defect.
Click to expand...
Click to collapse
well to recall all of the phones that where sent out is not gonna happen way WAY to much money... but if LG does fix the issue and comes out with a REVAMPED G2x ill bet all my money that the people who got the "defectives" will be able to get the new one at little to no cost (maybe just a restock fee or shipping charge)
as it was not our fault that we wanted a device and got a defective one....
kinda like the whole moto cliq thing that happened
jrharvey said:
...I'm sure LG will do something about this and fix all their NEW phones but I honestly think us early adopters are probably stuck with the problem. I doubt they will do a recall on all devices sold with the defect.
Click to expand...
Click to collapse
I doubt they will do a recall either, but you still have the right to return within 14 days or exercise your warranty.
I am calling CS to see what they suggest - i.e., should I return the device or wait for new devices to be released and exercise my warranty.
Beggars1923 said:
I doubt they will do a recall either, but you still have the right to return within 14 days or exercise your warranty.
I am calling CS to see what they suggest - i.e., should I return the device or wait for new devices to be released and exercise my warranty.
Click to expand...
Click to collapse
honestly if you got it from a store try to exchange it for a less noticeable bleeding screen (if thats your only issue)
if you got it online/phone order
call customer service and ask to speak to CUSTOMER LOYALTY
when you get to the loyalty department STRESS you dont want to go "days without a phone" and they will set a new order up for a NEW G2x not a refurb!
id do the exchange before the 14day just to try to get a "better" device
only exercise your warranty down the road... (a few months from now)
but make sure when you call you make it know that its a "issue" so they put that your unhappy in your account memos for later down the road when you do want to use the warranty!
jrharvey said:
Take a look at my first phone here http://forum.xda-developers.com/showthread.php?t=1050691
It was really bad. I went back the the t-mobile store and they let me replace it although they said this was the LAST time they would allow it and if I got a dud or one that was worse I just had to live with it. I took the chance and asked for a replacement and WOW I got lucky. I have hardly any screen bleeding at all. I mean its not perfect like the samsung vibrant or iphone because it is so slightly lighter on the very top of the screen however its not noticable at all anymore unless the screen is pitch black and there are no lights on at all in the room. I mean it has to be straight pitch black to see any bleeding (if you even want to call it bleeding). So basically YES, I exchanged it and got a good one. I was worried I would just get another dud but Im glad I took the time to do it.
I will say the manager at the store was a little weird. She said there hasnt been a single complaint about this and I was worried over nothing. However another guy that worked at the store said there have been over 20 complaints just to that store since friday. Weird how they are changing the storry up. Kinda shady.
Click to expand...
Click to collapse
A store can't tell you that you can't return something anymore if your still within the time given by that company. If that store gives you any more problems then just go to a different one. I exchanged my G2X's at 2 different stores with no problems. I would have told that manager to go **** herself. It's not her phone and she doesn't have to live with it.
On the T-Mobile community site someone is reporting that they were denied an exchange because the "floor model" had bleeding issues and thus they all must have bleeding issues:
I can't post the link because I'm a noob.
Wow, so far both of the reps i've called have no idea what the screen bleeding issue is, when i try to explain to them they just don't understand
So trying my luck again later today..
xShadoWxDrifTx said:
Wow, so far both of the reps i've called have no idea what the screen bleeding issue is, when i try to explain to them they just don't understand
So trying my luck again later today..
Click to expand...
Click to collapse
are you talking to a regular rep?
if so ask to be sent to ANDROID TROUBLESHOOTING!
a customer service rep will not know any issues or problems with devices only the "android specialists" will!
This is some bull****. I had to convince the store rep today to let me exchange my first bad one. Now this new G2x is much much worse. I think the only option right now is to return the phone and wait a month or more for LG and T-Mobile to get their **** straight. I don't care what anyone at the store or here says about bleeding and to just "deal with it it's not that bad." I will keep exchanging until I get one that has no problems. They rushed this phone, not me. I would have been fine waiting another month for the G2x to release if it meant we all wouldn't have these stupid bleeding issues.
Well, my first Thunderbolt is officially going back home.
I was the proud recipient of a Thunderbolt on release day. For the first 14 days I was able to put up with terrible battery life, tons of bloat and stock Sense. After my first 14 days I decided to Root it. I have ridden a whirlwind of Roms and Kernels for the better part of 2 months. I have dabbled in all of the CM7 releases and tried a couple of other Roms including my own sad attempt at a de-bloat. I have found myself fond of the TeslaCoil Rom and Imoseyon Kernels. Battery life is now a non issue, the bloat is gone along with most of sense. The phone is very smooth and fast thanks to a 1.92x supercharge.
However, today I had my first major fault. I was talking to my better half (read : wife) during break at work this morning and like someone flicked a switch the phone went to static. By static, I mean you could barley hear the other person over it and they could not hear me at all. I switched from 4G to 3G, slowly backed down to the previous Kernel, then reloaded my last backup. From there I flashed a new, fresh Rom. Every time the problem persisted. By the time I got home all seemed lost. I pulled up the trusty XDA site and began reading the return to stock page. After about 10 min I had a factory fresh Thunderbolt in my hand. All evidence of my last two months of crack flashing and fast running phone were gone. I place the test call and DAMN, it's still jacked. Off to the local VZW store and they ordered me a new refurb phone. I did everything except assault the nice girl behind the counter in attempt to get a new unit. I was told that I would have had to do the $100 dollar claim to walk out with a new one. So now I wait until Wednesday to get a working phone.
On a side note. The heavy static heard in the ear piece is not present through the speaker phone to me, just the person on the other end. I also found that if I "flick" the microphone on the bottom of the phone while in use the static will stop for like 1 to 2 seconds. I can only assume there is some sort of short internally in relation to the microphone. Also I can assure you that I have not dropped the phone "yet."
I will cruise back here on Wednesday night on my freshly Rooted, refurb Thunderbolt and update.
If you made it this far, thanks for letting me rant.
AdamT.
Dude, that would totally piss me off that they would give you a refurb phone due to a warranty issue. I mean, the $100 deductible is for lost/damaged phones, not for phones that the manufacturer jacked up.
Wow, half day into the sock setup and I already have to recharge. I can't believe Verizon sells this crap.
AdamT
Sent from my stock lame Thunderbolt using XDA App
Takes a day or two before your battery gets going.
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Well, I got my fancy new reman unit. First thing I noticed is the light leakage others have complaind about. Poor build quality compared to my original. That sucks. I was also lucky enough to get one of the phones that reboot randomly and can't handle the exreem under volting.
The replacement is definitely less of a unit then my first one. At least I can make calls.
I have had more lockups and reboots in one day then the month and a half I had the other one.
I will give it a day or two and se how it settles.
AdamT.
Sent from my ADR6400L using XDA Premium App
I would ***** until I got a new unit and not a refurbished. That's bull****.
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dbisch said:
I would ***** until I got a new unit and not a refurbished. That's bull****.
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Click to expand...
Click to collapse
They will keep sending you refurbs. Happened to me with my Droid X, went through 4 refurbs before I gave up and just sold it. I called a **** ton of times, talked to managers, etc.
same here. i just got my refurb one and im disappointed..... the screen on the top right corner feels like someone didn't tighten up the screw and i can push it in and out. the color sucks! not as bright as my old one and has a dull brownish color to it. just really pissed off. i loved my new one but it went to poop. thought htc makes quality phone? my droid x was a much better quality but damn lock bootloader.
As someone who didn't think the galaxy s3 was going to feel like that major of an upgrade over the Hercules, I gotta say, I tried it out. And then having been fairly convinced by the display, I traded my Hercules + cash for the pebble blue one off Craigslist.
Gotta say, wow. AOKP JB runs literally with no bugs for me (some ppl have call echo but I'm lucky enough to not), AND and just wow. I never knew how much of an upgrade this device was. If anyone out there is skeptical about upgrading, don't be. You won't regret the switch.
oldfield16 said:
As someone who didn't think the galaxy s3 was going to feel like that major of an upgrade over the Hercules, I gotta say, I tried it out. And then having been fairly convinced by the display, I traded my Hercules + cash for the pebble blue one off Craigslist.
Gotta say, wow. AOKP JB runs literally with no bugs for me (some ppl have call echo but I'm lucky enough to not), AND and just wow. I never knew how much of an upgrade this device was. If anyone out there is skeptical about upgrading, don't be. You won't regret the switch.
Click to expand...
Click to collapse
If its running AOKP, then it cant do anything the SII cant do. Its just a bit quicker. I'll avoid the impulse buy and see what comes this fall.
oldfield16 said:
As someone who didn't think the galaxy s3 was going to feel like that major of an upgrade over the Hercules, I gotta say, I tried it out. And then having been fairly convinced by the display, I traded my Hercules + cash for the pebble blue one off Craigslist.
Gotta say, wow. AOKP JB runs literally with no bugs for me (some ppl have call echo but I'm lucky enough to not), AND and just wow. I never knew how much of an upgrade this device was. If anyone out there is skeptical about upgrading, don't be. You won't regret the switch.
Click to expand...
Click to collapse
I've been tempted to lately just since it's been so long since I've had a new gadget. But honestly, not sure if I want to go with another device that's held at the mercy of carriers/manufacturers for updates. I want the next Nexus to come out soon...
I assure you its not worth it. If you have money to burn, go ahead. I've had and returned it for a gs2
hey its one of those posts that gives the op justification and gratification for buying a product!
I can totally say that the s2 has AOKP JB with literally no bugs, some ppl have RR and SOD but I'm fortunate enough to not have those bugs!
I'm just messing with you OP. enjoy your S3, i will join you when i break my s2.
Rekzer said:
If its running AOKP, then it cant do anything the SII cant do. Its just a bit quicker. I'll avoid the impulse buy and see what comes this fall.
Click to expand...
Click to collapse
Well I wasn't shallow enough to upgrade just because of aokp, I think that'd be just a liiiiittle bit weird. Just sayin.
The display and smooth interface was what got me, it's significantly better than the s2, totally never expected it to be be. And more than an impulse buy, it's a phone that I think will last a long time. Mostly posting this for those who were questioning upgrading.
Cool story bro. I hope you like it better than my best friend likes his.
My friend has one and like blackangst said. My friend hates his and is wanting to get another S2.
I'll get one once the price comes waaaaay down on Craigslist for them. The screen and camera are about the only legitimate upgrades from our device
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
davwman said:
I assure you its not worth it. If you have money to burn, go ahead. I've had and returned it for a gs2
Click to expand...
Click to collapse
A few of my friends have it. Its much faster, (side by side app loading and gaming) the screen is much better, the camera sensors wreck the ones on this phone, the battery life is MUCH better.. what exactly isn't worth it to you? Youve had this agenda against the s3 for awhile now and im starting to doubt if youve had the handset at all. The phone is an overall upgrade. Were you expecting it to make you breakfast??? I dont get some of you noobs. This phone is great but the over infatuation some of these people have with the t989 is overwhelming. Personally im waiting to jump back into the nexus line.
Actually my buddy also went from the t989 to the s3. The only thing he doesnt like about it is that wifi reception is a bit sketchy compared to the t989 but hes loving everything else about it. Hes a current tmobile employee and says the s3 is the best handset tmos got in its line up. Id say its a worthy upgrade for the 720p samoled screen alone.
Sent from my SGH-T989 using xda premium
Why get a S3 now when the note 2 is right around the corner and the new nexus probably coming right afterwards?
0Tolerance said:
Why get a S3 now when the note 2 is right around the corner and the new nexus probably coming right afterwards?
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Click to collapse
Yeah the International note 2 is around the corner, god knows if tmobile will even get it, as for the nexus, it's a cool phone but as long as it doesn't have ex sd I will never get one. I myself really want to upgrade to the S3, but I'm a little hesitant as I have seen some of my friends' S3 already scratched from the screen. One of my friends had an s2 and now the s3 and he cracked the screen after only one drop. He said the drop wasn't even that bad. And I'm a person who doesn't like any cracks or scratches on the phone screen. And I fumble my phone a lot lol
Sent from my SGH-T989 using Tapatalk 2
elflip88 said:
Yeah the International note 2 is around the corner, god knows if tmobile will even get it, as for the nexus, it's a cool phone but as long as it doesn't have ex sd I will never get one. I myself really want to upgrade to the S3, but I'm a little hesitant as I have seen some of my friends' S3 already scratched from the screen. One of my friends had an s2 and now the s3 and he cracked the screen after only one drop. He said the drop wasn't even that bad. And I'm a person who doesn't like any cracks or scratches on the phone screen. And I fumble my phone a lot lol
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Interesting maybe i should check on the durability.
I'm the same way, keep my phone nice and pristine, but i rarely drop my phone. I actually only dropped it 3 times. 2 with case phew, and once without... Which was the worst thing possible... i put it in my shirt pocket got out of the car.... Bent over to check my tires a routine i do weekly.... Bam onto my bricked type driveway... on the corner too... I stare at my flawed Bezel every day from then on... I never leave anything in my shirt pocket from that day forward. What made it worse was that right before i got out of the car i just removed my full film protection for that corner because it was getting uhhh linty/dirty. Felt like bad luck Brian lol
Sent from my SGH-T989 using xda app-developers app
Can I ask why ppl went back? I know the person I got mine from just didn't like the center button, which I actually like. Worked out to be a good deal for both parties.
Also, regarding screen scratches, why the hell don't ppl just buy some $5-10 screen protectors on Amazon for their $600 device?? This seems like an obvious fix to me..
Also, the original international note didn't work on tmobile 3g/4g, nor am I likely to find the deal I got for this for one of those behemoths. Expandable memory is what won me over a nexus device also, I already have the tablet so this fits what I want a bit more.
protectors will resist some scratches, but what we were worry about is the screen cracking............... I've dropped my phone waist high on concrete and uneven ground yet minimal damages. If his friend barely dropped it and it shattered his screen... It sounds very weak.., like iPhone weak.. I've seen my friends and people drop their iPhone from sitting Down and you can hear the glass shatter.. If it's like that... I rather not buy it.
If you haven't noticed there are very few cases of broken screens in this phone section. Hence i would like to see how the s3 holds up.
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Teo032 said:
protectors will resist some scratches, but what we were worry about is the screen cracking............... I've dropped my phone waist high on concrete and uneven ground yet minimal damages. If his friend barely dropped it and it shattered his screen... It sounds very weak.., like iPhone weak.. I've seen my friends and people drop their iPhone from sitting Down and you can hear the glass shatter.. If it's like that... I rather not buy it.
If you haven't noticed there are very few cases of broken screens in this phone section. Hence i would like to see how the s3 holds up.
Sent from my SGH-T989 using xda app-developers app
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Yes exactly what I am worried about. Because I myself have dropped this phone and its landed in every position imaginable, yet there is not a single scratch on the screen. As for iphones, yeah I don't think I have seen one yet without some kind of screen damage lol
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elflip88 said:
Yeah the International note 2 is around the corner, god knows if tmobile will even get it, as for the nexus, it's a cool phone but as long as it doesn't have ex sd I will never get one. I myself really want to upgrade to the S3, but I'm a little hesitant as I have seen some of my friends' S3 already scratched from the screen. One of my friends had an s2 and now the s3 and he cracked the screen after only one drop. He said the drop wasn't even that bad. And I'm a person who doesn't like any cracks or scratches on the phone screen. And I fumble my phone a lot lol
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I for one will wait to see who's going to carry the note 2, tmobile already dropping the first note after a few weeks is a good sign noting that they got on board with samsung with the note and maybe wanted to test the waters or might have been part of the contract of them signing on for the note 2. Either way I'm heading the note or new galaxy way with tmobile or not. Which would be straight talk because att can kiss my a$$.. But yea the nexus really needs that external slot and hopefully not have the headphone jack on the bottom of the phone.. smh
I made the mistake of upgrading to the sensation when it first came out, then the s2 then the gnex, then the one x came out so i learned my lesson n wait for the fall, after all software its what makes any outdated phone like new, and the s2 runs jelly bean like a champ and even with the little random bugs its a daily driver, we are less than 3 months for the new nexus device to come out, the new phones out there are still dual cores, better ones yeah, but still our phones are capable of the same features, and not all apps are compatible with ics and not to mention jb, so at this time of the year, why rush to buy a device that will be outdated in 3 months?
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suprakarma said:
I made the mistake of upgrading to the sensation when it first came out, then the s2 then the gnex, then the one x came out so i learned my lesson n wait for the fall, after all software its what makes any outdated phone like new, and the s2 runs jelly bean like a champ and even with the little random bugs its a daily driver, we are less than 3 months for the new nexus device to come out, the new phones out there are still dual cores, better ones yeah, but still our phones are capable of the same features, and not all apps are compatible with ics and not to mention jb, so at this time of the year, why rush to buy a device that will be outdated in 3 months?
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Duuuude, I almost did the same thing with the sensation. My EX girl was able to get an extra line and we were planning on getting me a phone and I was getting the sensation. For some reason we never did and we ended breaking up a little later. So when I went to TMobile to get a line on my own I got the s2. Thank god for that. Imagine, I'd be stuck with a sensation and under my ex's name. Phew
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Teo032 said:
protectors will resist some scratches, but what we were worry about is the screen cracking............... I've dropped my phone waist high on concrete and uneven ground yet minimal damages. If his friend barely dropped it and it shattered his screen... It sounds very weak.., like iPhone weak.. I've seen my friends and people drop their iPhone from sitting Down and you can hear the glass shatter.. If it's like that... I rather not buy it.
If you haven't noticed there are very few cases of broken screens in this phone section. Hence i would like to see how the s3 holds up.
Sent from my SGH-T989 using xda app-developers app
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Has held up fine for me, I always keep my phone in a case after I ruined my vibrants screen a year back. Might say I'm paranoid of all screens breaking after that lol
First one had dead pixel right in the middle of the screen. Second phone kept getting the battery overheating message and would not let me use any apps besides the phone app. Exchanged for my third this morning...so far so good. Even worse news however, is that while I was getting my last phone there was another guy in there getting an exchange on his Note 5 for the screen going bad. He said it started out in the upper left hand corner and eventually just spread throughout the entire screen. He said he had the phone for about a week and a half. Needless to say, I'm slightly worried that Samsung may have rushed this out just a bit too quickly. Time will tell I suppose. Happy otherwise
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I'm on my second. The first one had an issue with the glass not being fused with the display properly. There were small gaps between the glass and the display. Not really a huge issue but in certain colors you can notice it.
But most, if not all, devices have their issues and bad batches, defects etc..
I just posted about me being on second note not even in a week. Screen went dead, flickers green.
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I personally think Samsung rushed this device and we're paying for it. Disappointed. .. but still like it over my S4
Yea, not knocking the phone...seriously a bad ass phone for sure...best out there right now as far as I'm concerned. Just stating my experience so far. Third phone holding up so far
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Haven't had one issue since the release of the phone. I'm shocked you guys are having those issues.
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Savant said:
Haven't had one issue since the release of the phone. I'm shocked you guys are having those issues.
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Notbing to be shocked about. Everything has a error rate. Some note 5's have defects, most do not.
I am a technician at Sprint retail location. I have seen all these issues, but very few and far between. It's not anything that I'm worried about, as I purchased a note 5 as well. Sometimes you get some bad luck.
My wife's new Note5 has had a few spells where it wouldn't ring for incoming calls or text, any thoughts on this?
schlepprock said:
My wife's new Note5 has had a few spells where it wouldn't ring for incoming calls or text, any thoughts on this?
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If you haven't already, try ##72786# in the dialer.
Also make sure her network connections are set to LTE/CDMA and not Automatic. I've had a lot of service issues come in due to being set to automatic.
bosswick said:
If you haven't already, try ##72786# in the dialer.
Also make sure her network connections are set to LTE/CDMA and not Automatic. I've had a lot of service issues come in due to being set to automatic.
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Thanks, I did set it to lte/CDMA but haven't done the ##72786# thing yet. It's done it twice, she's had it for a week now. You can call her and it goes straight to vm and not even ring.
If the problem persists, take it into a corporate store and have them 14 day exchange it for a new device. I would give it a few days after re-provisioning (the 72786 code) to see if it happens again. But be sure to do it within those 14 days (day 1 does not count, so it is 14 days after the day of the sale) so you are guaranteed to get a new device, although I am sure there aren't any reconditioned devices for the note 5.... yet.
edit: a word.
Thanks, yeah this Note5 was a replacement for a broken Note4 through asurion. Other than this little hiccup it's a very nice phone.
schlepprock said:
Thanks, yeah this Note5 was a replacement for a broken Note4 through asurion. Other than this little hiccup it's a very nice phone.
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Talk about lucky
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Yeah she likes it, I do too to be honest.
In that case, you have device protection, where if it is not working they will replace it in store. Just try to do it within 30 days where it doesn't hurt the tech's numbers.
But yes, you did get lucky, but not very surprisingly seeing as Note 4, even reconditioned, inventory is non-existent. Quickest I've ever seen a note series phone go off planogram and end of life.
Samsung can't fix these phones.
Sent mine in for the bottom of the screen not working, they say it's BER, and they can't fix it NO MATTER WHAT I WANT TO SPEND. I asked the guy over and over "If a board in my Samsung TV goes bad, you will replace it, but not in your flagship phone?" his answer was no they won't fix it.
They say it has water damage, which is hilarious. I MAY have pulled it out of my pocket, in it's case, in a drizzle once and in 3 weeks it's ruined?
If you don't have an otter case or something that completely encompasses this phone to keep the water out, I suggest you get one.
I've dropped a phone in a tub of water that is still working fine, a few drops on this phone and it's done.
I have to agree, I bet this phone gets a really bad reputation pretty quickly for being a super poor design.
hayabusa1300cc said:
Talk about lucky
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All Note 4's are being replaced with Note 5's. If you start a claim online right after confirming you had a Note 4 it says it will be replaced with the Note 5 due to them not having Note 4's anymore.
Well my mother in law went to a sprint store having issues with her Note4, they had to order her a new phone and they sent her another Note4.
schlepprock said:
Well my mother in law went to a sprint store having issues with her Note4, they had to order her a new phone and they sent her another Note4.
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Sprint stores use a different company for replacement devices vs. Asurion. I do know that we are still replacing Note 4's with Note 4's in store, though it is on back order. Asurion is probably giving out Note 5's due to their vendor not being able to get an ample amount of Note 4's to offer next day replacements.