HTC Sensation XE - mute on answer - HTC Sensation

HI!
Hope I am posting question in right place, sorry if not.
I have my Sensation XE for about two weeks, I am very happy with the phone except one very anoying thing...
Thing that happens to me:
When someone calls me and I pick up I can't hear the caller for about 5 seconds and after these 5 seconds everything works normal. That thing happens to me 8/10 times at the one location in my city. But on the other hand, when I am at home i tried (testing) to call my self from the other phone several times and everything works normal, no mute on nswer.
Are you guys have any suggestions? Should I take it bac to service or is it just some software issue that is going to bi fixed wit the next update?
My Sensation is running stock rom and isn't rooted.
Thanks

Related

[Q] Does the Sensation blow, or do I have a Faulty device?

I have had my sensation for a couple of weeks now and it is proving to be one of the worst HTC phones I have ever owned. I am beginning to become concerned that I may have a faulty device, as my complaints about the phone are really starting to mount up. I will list a few off the top of my head and you can tell me if this is normal behavior:
Unlocking the device: Sliding the ring up to unlock the device can take as many as 3 or 4 attempts at times no matter how deliberately I attempt to do so.
Bluetooth Audio: If I connect to my car for both phone and music, then disconnect, then connect to my bluetooth headphones, then disconnect, then get back in my car, the phone bluetooth will connect, but not the media. This is solved by long clicking the bluetooth connection under bluetooth settings and going into options,then unchecking and rechecking the media box. (annoying and not a problem on either my nexus 1 or MT4G)
The phone is slow: Like way slower than either my nexus 1 or MT4g
Restarting the phone: When I long press the power button and select restart, the phone will turn off... but not back on without several presses of the power button.
Data Connection: I have, on more than one occasion lost my data connection in a 4g area to the point where all data is lost. No 2g, no g... nothing. No icon in the status bar. I have tried entering and exiting airplane mode to restart it, among other things. Reboot seems to be the only solution.
Call Waiting: The phone has, on more than one occasion, refused to let me switch calls when I receive call waiting.
Force Closes: I have received more force closes on this device with a variety of applications, than I have on any other android device that I have owned. To the point where I did a factory reset of the device to see if that would clear things up. It did not.
Line through non HTC Widgets: I get seemingly random horizontal static lines through random non htc widgets sporadically. Sometimes a reboot rectifies this, other times the widget needs to be removed ad readded.
That seems to be all I can think of at the moment. I eagerly await your responses.
Yeah, I'd get it exchanged. That's not even close to a satisfactory experience.
I also get a few unlock attempts.
The data network its extremely slow like 3g our less while on 4g outside with full strength in signal bars.
I also don't get a restart when selecting that and I just sts off completely and have to hold the power button to turn it on.
do you hear a noise if you press in the screen with a bit of effort? I don't know if its just my phone our a common sound.
Sent from my HTC Sensation 4G using Tapatalk
I've had the Sensation since June 8th, I've had the static lines in the Widgets but none of the other problems. My lock rings works every time. I also came from the Nexus One so I never had Sense, I think it's a bit laggy but my apps open up just as fast as the N1. My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol) Bluetooth works great too.
If I were you, I would get a new phone, something doesn't seem right with yours.
I have been keeping silent about it for the most part but I'm in the same boat with you on a few of those things. I don't use bt so I dunno about that nor do I have the line through the widgets issue. But my touchscreen sucks balls. It takes forever to unlock the phone, it just doesn't register my swipe up no matter how slow I go. Also in general my touchscreen is just weak. Tons of my swipes are registered as taps so apps or links are opened. I also have the data stall issue. I have read through the supposed fixes for people with similar problems but nothing fixes my issue. The lockscreen issue started a week after getting it, and happened until I did a factory reset. It then worked for another week before the issues showed up again. My sister has a sensation too and has the same touchscreen issues as me. I have been holding off, hoping htc would send out a big fix update, but damn it is depressing. I have already mentally prepared myself for giving this to my wife in september and using her upgrade to pick up a Hercules. I really hope some updates change my mind.
Sent from my HTC Sensation 4G using XDA App
Can someone please let me know if you can hear the plastic parts of the phone rub when you press down in the screen? I have noticed if I press around the screen with about the same force of scaring snapping your fingers or less the phone makes a sound of what I think is the source between the screen and the edge frame of the phone. I first thought that was the reason why the unlock took a few tries.
either that or I think maybe a small air pocket caused by a spec if dirt was why the unlock want working since its almost right on it. It also works better if I grab the left side of the ring then the right that has that tiny pocket. But still I noticed the huge end call and call button I have to press on it a few times to get a response. I press it far left but near the air bubble that's why I didn't think that would cause any touch problems with the unlock ring.
Sent from my HTC Sensation 4G using Tapatalk
I am having the lock screen issue , my 3rd phone, all three did it after a few days to a week. I do have the Bluetooth problem as well. I have a jawbone jambox and i can only get media to connect after initial pair. I always unpaired and paired again to fix the problem, i'll try your method next. I think the reason you cant change calls has to do with the touchscreen issues. I am waiting also for an update. The really really messed up thing is that HTC says they know nothing of theses issues, so a fix could be a long way off.
Thanks for the responses. I have had the phone for about 3 weeks and have been holding my tongue. The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it. I was happy to see that some other countries received an update that fixed a few things, but really I just want to see if CM7 can rectify most if not all of these issues. I have been playing the waiting game, but might just throw in the towel and return it before my 30 days are up (CA).
marclais said:
The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it.
Click to expand...
Click to collapse
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
While I do notice most things are slower than on my Nexus One, some things are just incredibly faster. Theres no denying that web browsing on the Sensation is some of the best I've ever used.
Tacjim said:
My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol)
Click to expand...
Click to collapse
Is there a setting for this? I loved this setting on my BlackBerry.
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
D200P13 said:
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
The op, meaning original post. He's saying its a copy of what he sent to htc
Sent from my HTC Sensation 4G using XDA Premium App
ptaylor09 said:
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
Ive had my sensation for about a month and its still working fine. Im having non of the problems you said other than the power button not working rite but must of the time i get it on the first try. You should get a replacement
piimp said:
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
It is annoying. I mean why in the hell would they ist leave it like that... they really got lazy.
Sent from my demonSPEED! Glacier using XDA Premium App
well, first full reset and retest. if it persists, then ya exchange it. my lock ring is so smooth i pull it up and play with it while bored. spin circles around the sun (weather lock screen) then either let go to unlock or put it back at the bottom. can do the same with all 4 app shortcuts. one flick up with 3/4 of the ring revealed and its unlocked.
edit: phone is 3 weeks old, multiple widgets and full of apps, stock launcher.

[Q] can't hear other side in conversation.

hey,
I bought the nexus s (9023) about two months ago, stock rom, not rooted, and for the last week or two, it started making problems.
about 1-5 times a day, i can't here the other side at all. as if it's on mute. not even the ringing tone, before I'm answered. the only thing that solves it, is to restart the phone.
in other forums i've read that it's a mess, and that i should use my warranty. the problem is i bought the phone abroad, and shipping it should take about 3 weeks.
is it a common issue?
can i solve it alone, mabye by switching to a non-stock rom?
i'll be very happy to read some good news here, but bad news is better than non.
thanks a lot,
tal
p.s, iv'e downloaded system info to monitor the temp, and it doesn't happen necessarily when the phone is hot.
I don't know... I am rooted, I have used 5 different roms since purchasing my phone.
Stock
CM 7
Savaged Zen
Oxygen
Soju
I have also used several kernels
CM Stock
Netarchy
Matrix
James Bond
Trinity
So far, on all roms and kernels I have experienced the same problem. You make a call and it connects, looking at the screen the time counter is going but there is no sound; it will sit there and hold the call for 30-55 seconds then ends call. A quick redial and bam it works. Some people have reported that they answered and there was nothing. I don't know, it's really obnoxious.
The other, more annoying problem is that randomly on calls throughout the day the phone will just reboot itself. Right in the middle of a call. AHHHH like 3-5 times daily!
help, anyone?
i'm stuck with this, and a bit clueless.
Well, somehow I discovered that the problem is related to the bluetooth. as long as it's turned of, nothing will happen, on the other hand, when I use my earphone (most of my conversations happen while driving) i need to restart my phone every 1-2 calls
any ideas?
just u can't hear other one while calling u?
thanks.
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
tal89 said:
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
Click to expand...
Click to collapse
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
it's quite obvious, unfortunately it doesn't work.
cutiyar said:
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
i can't hear, and he can't hear as well.
tal89 said:
i can't hear, and he can't hear as well.
Click to expand...
Click to collapse
hehee its problem ,
am really disappointing with nexus s , but i dont have enough money to buy HTC product again.
any solution?
Hi, did anybody have any solution to this problem?
I live this problem on almost half calls of specific numbers.
I am desparate...
Try setting discoverable timeout to never? Have you tried a different Bluetooth device?
Sent from my Nexus S 4G using xda premium
I have this problem too. This seem to happen on some Kangs and nightly, but not all of them. I can't hear when someone calls me. But when I call someone, I can hear them. I always have Bluetooth off (do not use them).
I live the same problem. No problem for outgoing calls. For incoming calls, I cannot hear caller's voice but they can hear me. It is not for all numbers.
I am on t-mobile and nexus s (cynagenmod nightlies). For all incoming calls from tmobile numbers no problem. But for almost all other carriers, it is just random.
I feel like I started having this problem after updating from CM 7.0.2 to 7.1 RC and thereafter(but not very sure on this).
If anybody still following this topic, I would suggest you to contact samsung if you still have warranty. On the second attempt they sent me a brand new phone with box and accessories.
Sent from my SGH-T989 using XDA
Or, you might give it a try with a different radio for your model:
http://forum.xda-developers.com/showthread.php?t=1116884
If you go this road, make sure you backup your EFS folder.
What i would do is if it is still in warranty just give it back to them and they'll probably give you a new phone. Since you said it takes 3 weeks to ship, just wait for it and use another phone if possible. Its not like your life is going to end. I think the problem is, not every phone is the same so there will be problems especielly when flashing a rom. For example unstable roms might not allow you to use this app or have serious effects on your phone.
Best to give it back to samsung and get a replacement.

[Q] Random call dropping?

Hi guys,
Right, so I've noticed that when making calls with the Sensation, if they are reaching the 10 minute mark, for absolutely no reason whatsoever the line will just go silent, before the call is dropped. The signal bar doesn't even change.
Has anyone else had this issue?
Cheers,
James
My phone also has dropped calls randomly but on random times I'm sure. Today it did it as well. I don't know why though. I hope to God its not a fault in the phone that can't be fixed with an update. I'd hate switching to s-on and stock recovery.
Sent from my HTC Sensation 4G using XDA App
random call dropping
Hi,
A complete n00b when it comes to Android and first post on this forum. Kindly excuse any inadvertant mistakes.
Thanks to the wonderful forum we have here, I managed to root and get the IC 2.5.3 ROM on my Sensation. And its working like a dream except for one small problem. Big problem really.
Calls keeps dropping, and there have been occassions where I was getting disconnected every 10 seconds. Patterns I noticed :-
1. Voice suddently drops. The call is still on and in about 3-5 seconds call gets disconnected.
2. This happens only in a wi-fi zone (mostly at home). When I am in a wi-fi off zone, this has never happened.
3. This was happening even BEFORE I flashed the custom ROM, (was hoping that the problem would be resolved), but no luck)
4. I suspect its because of an incompatible radio image in my country (India), but what do I know. Could a 4G enabled handset encounter such problems on a 3G network?
5. How can I get to know the best/most compatible radio image for my ROM . ( I searched, but nothing conclusive so far anywhere. I am not able to post in the developer thread because I am newbie )
Please help.
HTC Sensation
Insertcoin rom 2.5.3
Bricked kernel 1.5ghz

Had to abandon the Sensation

I had to go back to using my Blackberry curve after using the Sensation 4G for about 7 months. There are two problems. First is the ring volume. With the volume turned all the way up I can't hear the phone ring if there is even moderate background noise. If the phone is in my pocket I can feel the vibration, but in the holster I can't.
The second is that the phone will sometimes just quit. It will not make or receive calls and I have to pull the battery to get it to operate again. T-Mobile replaced the SIM card and that didn't help. I rooted the phone and installed the Sensation XE ROM, but the problem still persists.
The last straw came yesterday when I missed three important calls. I'm not sure if I didn't hear it ring or if it had one of those black outs, but whatever the reason I can't afford to miss calls like that. So I got the old Blackberry out, changed my service with T-Mobile and put it in operation.
I've spent many hours on the phone with T-Mobile tech support and they are unable to correct the problem. I'm not going to send it back for replacement because I did that with a Blackberry 8220 Pearl flip and after 8 (yes 8) refurbished exchanges the phone still didn't work and I'm not going though that again.
Yay t-mobile
sent with unbranded htc sensation
Well since you're not going to be using it. You should send it to me I'll just use Volume+ for the sound issue. I'll pm you my address.
Contact HTC and get them to fix it
Sent from my HTC Sensation Z710e using XDA App
I'll buy it off of you. My phone screen got cracked after 3 months...
Sent from my HTC Sensation XE with Beats Audio using XDA App
It might be easier to just repair the screen yourself. Definitely cheaper and worth trying it out. There are some videos on youtube. I can't post the link because I don't have enough posts, but go to youtube and type in "HTC Sensation Screen Repair".
I have absolutely non of the issues you have stated. I also use this phone for business/personal and never had a "blackout" of missed calls. Maybe u had a bad device. I love my sensation.
Sent from my MIUI.us Sensation 4G using XDA App
Send it to HTC, they gonna fix it, BUT SAVE ALL YOU'RE DATA, they gonna change the mother board ...
My one is restarting some times but i'll gonna send it.... they told me that they gonna change the mother board or the cell
Id request a new one
Sent From My Virtuous ICS Sensation
I have had issues with missing calls when I had headphones plugged in. I had to go to accessibility and turn tty off. Not sure why it was on.
Also having the same issues, low ring volume. The speaker is pretty weak but turning SRS on in the music app and turning on the hearing impaired function really helps.
Maybe you need a hearing aid instead? I can hear my phone from the next room.
No point in this going on...
Thread closed

[Q] Phone not Receiving Calls - acting weirdly

Hello Seniorz,
My HTC Sensation is really acting weirdly since last few weeks, whenever someone call me, I try to drag green button to receive that call, nothing happens except after 10-15 seconds call ends and other party got that I am not picking his/her call. and weirdly if I do nothing with my HTC meanwhile he/she try to call me again, right after then on 2-4th try my HTC able to receive call. Please help me is it a short memory error, hardware error or software error?
I had tried myself to fix it but nothing works, I have used different ROMs thinking may be MIUI ROM is not working properly. ..
Seems like a problem of low ram.
Sent from my HTC Sensation Z710e
MrJukeHardbane said:
Seems like a problem of low ram.
Sent from my HTC Sensation Z710e
Click to expand...
Click to collapse
hello please tell me how do I can resolve this issue? Do all HTC Sensations not have same RAM size? Can I increase or decrease it?
muqaddas_dunyatv said:
hello please tell me how do I can resolve this issue? Do all HTC Sensations not have same RAM size? Can I increase or decrease it?
Click to expand...
Click to collapse
I used to have same issue with stock ROM. To me the solution was reset and root and removed bloatware and issue never came back again. Try ViperS JB ROM. Yes all Sensation have 768 MB of RAM and it cannot be increased or decreased, However you can use Virtual RAM by flashing swap mods. To me it made a difference.
Sent from my HTC Sensation Z710e
MrJukeHardbane said:
I used to have same issue with stock ROM. To me the solution was reset and root and removed bloatware and issue never came back again. Try ViperS JB ROM. Yes all Sensation have 768 MB of RAM and it cannot be increased or decreased, However you can use Virtual RAM by flashing swap mods. To me it made a difference.
Sent from my HTC Sensation Z710e
Click to expand...
Click to collapse
Hay Thank you... ViperS 3.1.2 looks working for me.. I have reflashed my ROM and so far it has no problem... thanks for your support.
If someone want to get that ROM go here:
http://forum.xda-developers.com/showthread.php?t=2216858
Have the same issue !
muqaddas_dunyatv said:
Hello Seniorz,
My HTC Sensation is really acting weirdly since last few weeks, whenever someone call me, I try to drag green button to receive that call, nothing happens except after 10-15 seconds call ends and other party got that I am not picking his/her call. and weirdly if I do nothing with my HTC meanwhile he/she try to call me again, right after then on 2-4th try my HTC able to receive call. Please help me is it a short memory error, hardware error or software error?
I had tried myself to fix it but nothing works, I have used different ROMs thinking may be MIUI ROM is not working properly. ..
Click to expand...
Click to collapse
I have the same issue ! I face this issue in stock rom ! also in viper s 3.1.4/3.1.2 roms !
I don't know what the hell is happening ! yesterday my mum called me about five times ! I can't replay after puling green button ! just freez then appear as missed call !
I have a friend have the same issue ! he said after installing many apps !
I have about 90 apps ! but i don't know if it low ram issue ! or network signal issue !
If you find the solution please posted here or PM me

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