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I always need to touch the Return key for 2-3 times to make it work, sometimes it doesnt work at all and I have to use Home key instead...
Is it a common software problem or it's just my cappy ?
It happens to me with any rom/kernel etc.
I don't know if it is software or hardware related, my back/return key is irresponsive almost everytime, speccially whe the softkeys backlight is off
I have the same problem especially when the backlight is off.
Sent from my SAMSUNG-SGH-I897 using XDA App
I dont think there is anything wrong with the hardware or software that has to do with this button i just think its the way the phone was designed. I have issues too sometimes with it. Really you just have to hit it in exactly the right spot and it works every time. Play aroundwith it and youll probably notice its fine you just have to hit it in the right spot. Still its frustrating i know. Ive just started planting my whole thumb print on that sucker and it works every time.
Sent from my SAMSUNG-SGH-I897 using XDA App
Yup, I hate it, I've played with a Samsung Fascinate and it's return button is so responsive, it's hard to believe it's anything else but a hardware problem.
the problem is that, why are all the other three keys work every time? ive tested in LCD TEST MODE and it seems like if you touch it fast it wont response while the other buttons have no problem like this
Sent from my SAMSUNG-SGH-I897 using XDA App
if it always works like this, i can still tolerate it, what i really worried about is that maybe one day it will be totally broken.
Sent from my SAMSUNG-SGH-I897 using XDA App
Well, I went to the repair store and they are aware of this issue. Is a hardware issue. The phone works this way. Its frustating because all other buttons works fine except return. I had an unlocked T-Mo Vibrant with Att, which BTW, works with ATT 3G service, and all of the bottons were very responsive, they even have a better lighted keypad. I suppose this is a design fault.
yep, vibrant and fascinate has brighter back light than cappy
Sent from my SAMSUNG-SGH-I897 using XDA App
did they mentioned how r they gonna solve this?
Sent from my SAMSUNG-SGH-I897 using XDA App
Same problem here. It's completely non-functional if the phone is behind the window of my armband. All the other buttons work, though the home button is a bit touchy too.
Sent from my SAMSUNG-SGH-I897 using XDA App
Well mine has the same problem too, even the home button is like that. I tried with 3 Captivates and they are all the same. I just don't understand why people in this forum never bring this problem up before (seriously). Well, it is not something like very annoying, but we should get better that this!!!
When I called samsung about this back in September after having this phone for two months the tech said.........get this, that the home and return buttons required a double tap due to the location to avoid backing out of apps like the browser and apps that require alot of lower screen use. I dont even believe it a little bit but who knows maybe I am wrong. All I do know is that all three of the captivates we have require at LEAST two taps, I dont think we are going to make samsung admit to to many more actual issues with this device.
Sent from my SAMSUNG-SGH-I897 using XDA App
i have learned on mine, that if i swype any of the keys from the top left down to the bottom right all the buttons work 100% of the time.. but that may just be mine
cppc said:
Well mine has the same problem too, even the home button is like that. I tried with 3 Captivates and they are all the same. I just don't understand why people in this forum never bring this problem up before (seriously). Well, it is not something like very annoying, but we should get better that this!!!
Click to expand...
Click to collapse
Really, we deserve better than this. Malfunction in GPS is even less important than this issue, we can live without GPS, but can never live with a stupid back bottom. I really cant understand, how did the Samsung guys even let this design get through the quality test...
No problems with either of mine..I've 2 exactly the same date and both work fine with a light touch on all of the buttons..both of mine are the 9-4-2010 model with the JH7 firmware installed.
Mac
same issue.. annoys me a lot. I'm thinking I should abuse the Home key and just use a task killer lol
Same here. I notice it is much worse when my hands are dry (my skin is always dry anyway). If I dampen my finger (like, you know, licking it) it responds much better. It almost seems like it doesn't register capacitance as well in that area (really, all the buttons for me), but for some reason the rest of the screen is fine. It is rather irritating at times, but I deal with it. They'd probably have to replace the whole screen to fix it, and I don't see that happening.
No problem here, and on any other Captivate I try.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have just the opposite problem with the search button. It has a mind of its own. I won't be touching a button or the screen and the stupid search comes up. It is really starting to get annoying. I was happy at first with the captivate, but this will be my last Samsung phone. They make things with nice hardware but their software and build quality is pretty craptacular. Talk about a piece of junk.
Has anybody been able to get rid of the keyboard lag that sometimes plagues this phone? Especially when texting
Sent from my LG-P999 using XDA App
I turned off the popup on keypress. It helps but it still lags. It seems worse when the message I'm typing starts getting longer.
Sent from my LG-P999 using XDA App
I thought I was the only one having keyboard lag (among the screen not being always the most responsive). It's ridiculous especially when I factor in the random reboots (most of the time I have to pull the battery for it to respond, and the last reboot cause my phone to COMPLETELY reset...as in I had to set up everything again as if it was the first time I turned the phone on), and how it takes 2/3 seconds for the lock screen to kick in (when I press the power button to wake my phone it shows the screen I was last on before the screen locked) -- which might not be a huge issue for some, but I've never had this issue with any of my other phones, and the low ringer volume which really irritates me.
I have bleeding but it's nothing to noticeable and doesn't bother me right now because I dont really ever notice it.
I should receive a new one tomorrow and I'm hoping none of these issues are there
--- BTW, sorry for kind of going off topic. I apologize, meant no harm.
Yeah you are correct, the longer the message is, the worse it gets
I believe that I read that its a kernel issue
And to the above, what reason did I give them in order for them to trade it out?
Sent from my LG-P999 using XDA App
greengoldmello said:
Yeah you are correct, the longer the message is, the worse it gets
I believe that I read that its a kernel issue
And to the above, what reason did I give them in order for them to trade it out?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I told the rep about the 4 reboots I had since I got the phone...which was 3 days before I called in, and how the last reboot seemingly wiped my phone and had me log in all my information as if it was the first timed I'd ever turned it on.
The rep told me I was his 3rd call that day for this issue but there were no notes on their system about problems with the phone or any updates to correct the issue(s)...needless to say, he sent me out a new one.
I will be getting it today. Hope it doesn't reboot. The bleeding I can deal with in all honesty, but if it reboots and the volume is as low as it is on my phone now I will have to return it for good and get another phone...and I don't want too.
Can you change the title of this thread to reference the gingerbread builds. Just so people don't get confused. This only applies to the leak gb and roms using it.
Sent from my LG-P999 using XDA App
I have had my sensation for a couple of weeks now and it is proving to be one of the worst HTC phones I have ever owned. I am beginning to become concerned that I may have a faulty device, as my complaints about the phone are really starting to mount up. I will list a few off the top of my head and you can tell me if this is normal behavior:
Unlocking the device: Sliding the ring up to unlock the device can take as many as 3 or 4 attempts at times no matter how deliberately I attempt to do so.
Bluetooth Audio: If I connect to my car for both phone and music, then disconnect, then connect to my bluetooth headphones, then disconnect, then get back in my car, the phone bluetooth will connect, but not the media. This is solved by long clicking the bluetooth connection under bluetooth settings and going into options,then unchecking and rechecking the media box. (annoying and not a problem on either my nexus 1 or MT4G)
The phone is slow: Like way slower than either my nexus 1 or MT4g
Restarting the phone: When I long press the power button and select restart, the phone will turn off... but not back on without several presses of the power button.
Data Connection: I have, on more than one occasion lost my data connection in a 4g area to the point where all data is lost. No 2g, no g... nothing. No icon in the status bar. I have tried entering and exiting airplane mode to restart it, among other things. Reboot seems to be the only solution.
Call Waiting: The phone has, on more than one occasion, refused to let me switch calls when I receive call waiting.
Force Closes: I have received more force closes on this device with a variety of applications, than I have on any other android device that I have owned. To the point where I did a factory reset of the device to see if that would clear things up. It did not.
Line through non HTC Widgets: I get seemingly random horizontal static lines through random non htc widgets sporadically. Sometimes a reboot rectifies this, other times the widget needs to be removed ad readded.
That seems to be all I can think of at the moment. I eagerly await your responses.
Yeah, I'd get it exchanged. That's not even close to a satisfactory experience.
I also get a few unlock attempts.
The data network its extremely slow like 3g our less while on 4g outside with full strength in signal bars.
I also don't get a restart when selecting that and I just sts off completely and have to hold the power button to turn it on.
do you hear a noise if you press in the screen with a bit of effort? I don't know if its just my phone our a common sound.
Sent from my HTC Sensation 4G using Tapatalk
I've had the Sensation since June 8th, I've had the static lines in the Widgets but none of the other problems. My lock rings works every time. I also came from the Nexus One so I never had Sense, I think it's a bit laggy but my apps open up just as fast as the N1. My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol) Bluetooth works great too.
If I were you, I would get a new phone, something doesn't seem right with yours.
I have been keeping silent about it for the most part but I'm in the same boat with you on a few of those things. I don't use bt so I dunno about that nor do I have the line through the widgets issue. But my touchscreen sucks balls. It takes forever to unlock the phone, it just doesn't register my swipe up no matter how slow I go. Also in general my touchscreen is just weak. Tons of my swipes are registered as taps so apps or links are opened. I also have the data stall issue. I have read through the supposed fixes for people with similar problems but nothing fixes my issue. The lockscreen issue started a week after getting it, and happened until I did a factory reset. It then worked for another week before the issues showed up again. My sister has a sensation too and has the same touchscreen issues as me. I have been holding off, hoping htc would send out a big fix update, but damn it is depressing. I have already mentally prepared myself for giving this to my wife in september and using her upgrade to pick up a Hercules. I really hope some updates change my mind.
Sent from my HTC Sensation 4G using XDA App
Can someone please let me know if you can hear the plastic parts of the phone rub when you press down in the screen? I have noticed if I press around the screen with about the same force of scaring snapping your fingers or less the phone makes a sound of what I think is the source between the screen and the edge frame of the phone. I first thought that was the reason why the unlock took a few tries.
either that or I think maybe a small air pocket caused by a spec if dirt was why the unlock want working since its almost right on it. It also works better if I grab the left side of the ring then the right that has that tiny pocket. But still I noticed the huge end call and call button I have to press on it a few times to get a response. I press it far left but near the air bubble that's why I didn't think that would cause any touch problems with the unlock ring.
Sent from my HTC Sensation 4G using Tapatalk
I am having the lock screen issue , my 3rd phone, all three did it after a few days to a week. I do have the Bluetooth problem as well. I have a jawbone jambox and i can only get media to connect after initial pair. I always unpaired and paired again to fix the problem, i'll try your method next. I think the reason you cant change calls has to do with the touchscreen issues. I am waiting also for an update. The really really messed up thing is that HTC says they know nothing of theses issues, so a fix could be a long way off.
Thanks for the responses. I have had the phone for about 3 weeks and have been holding my tongue. The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it. I was happy to see that some other countries received an update that fixed a few things, but really I just want to see if CM7 can rectify most if not all of these issues. I have been playing the waiting game, but might just throw in the towel and return it before my 30 days are up (CA).
marclais said:
The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it.
Click to expand...
Click to collapse
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
While I do notice most things are slower than on my Nexus One, some things are just incredibly faster. Theres no denying that web browsing on the Sensation is some of the best I've ever used.
Tacjim said:
My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol)
Click to expand...
Click to collapse
Is there a setting for this? I loved this setting on my BlackBerry.
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
D200P13 said:
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
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Click to collapse
The op, meaning original post. He's saying its a copy of what he sent to htc
Sent from my HTC Sensation 4G using XDA Premium App
ptaylor09 said:
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
Ive had my sensation for about a month and its still working fine. Im having non of the problems you said other than the power button not working rite but must of the time i get it on the first try. You should get a replacement
piimp said:
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
It is annoying. I mean why in the hell would they ist leave it like that... they really got lazy.
Sent from my demonSPEED! Glacier using XDA Premium App
well, first full reset and retest. if it persists, then ya exchange it. my lock ring is so smooth i pull it up and play with it while bored. spin circles around the sun (weather lock screen) then either let go to unlock or put it back at the bottom. can do the same with all 4 app shortcuts. one flick up with 3/4 of the ring revealed and its unlocked.
edit: phone is 3 weeks old, multiple widgets and full of apps, stock launcher.
Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
aznacid said:
Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Click to expand...
Click to collapse
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
00mred00 said:
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
There is and I've tried removing it. Not the problem, but thanks!
joshf2 said:
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
None taken! I've actually left the phone w.o a case on a table. Its pretty scary to see your phone randomly show the menu from the home screen as if you pressed the button and then close that menu itself as if you were to press the back button...
Aussti said:
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
Firmware 2.2.1
Baseband I997UCKE3
Kernel 2.6.32.9
Buil FROYO.UCKE3
I hope its a kernel issue and not a physical....
MisterEdF said:
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
Click to expand...
Click to collapse
Not sure what an Odin full restore is, but i'll look into it and give it a shot. Not surprisingly, my Infuse 4G is also among the few that have a GPS signal issue. The phone locks after 30 mins if Im lucky...
I didn't pay $434 for a phone that doesnt work properly/involves tweaking just to make simple features work...*sigh*
Sent from my MB865 using XDA and typing with my toes
Does anyone know how to turn off the annoying vibration when a called number answers? Searched everywhere, but can't find any answer for the atrix 2.
I never knew there was such a feature....Go into settings/call settings and see if HAC mode in enabled. If so, turn it off and see if that does it.
Nope, tried that and no go, also turned off haptic feedback and any vibration mode I could find, but, still has it. I saw in other brands of phones forums, that on their phone it was a feature for butt dial notification and couldn't be shut off.
I can't call it bro, I've had my Atrix 2 since October and never noticed that
OK, thanks......just really annoying on both ends of the phone call, just have to use BT more often, won't do it in that mode.
captaincado said:
Nope, tried that and no go, also turned off haptic feedback and any vibration mode I could find, but, still has it. I saw in other brands of phones forums, that on their phone it was a feature for butt dial notification and couldn't be shut off.
Click to expand...
Click to collapse
That is really odd... Never noticed it. There might be some string in build.prop that could shut it off.
I looked in there, but doesn't seem to be anything in string that could be it....unless I'm missing something. I had to restore phone after playing around with a rom and soft bricked it( didn't have CWM on boot) so that might have something to do with it.
Sent from my MB865 using XDA and typing with my toes
Found the culprit....nq security had an option to vibrate phone when call was answered, stated so you could keep phone away from head during the ringing because of higher radiation levels. Thanks for the responses.
Sent from my MB865 using XDA