Hi Guys,
Running the latest stock firmware here, but when I click on the system firmware update option, check update is greyed out and I'm told "There is a system firmware update for your device. Please check notifications."
Well there is no notification and I am running the latest firmware..... Is this a bug? Anyone else have this?
Ta
Paul
Hmm I assume by the lack of replies it's just me. I've tried plugging into my dock to see if that was the issue, but alas the same problem persists.
The notification is a little triangle in the status bar. It's not the most obvious icon.
Lastly, if you can download the update, you can rename it to update.zip and maybe flash it through recovery.
Mr Paul said:
Hi Guys,
Running the latest stock firmware here, but when I click on the system firmware update option, check update is greyed out and I'm told "There is a system firmware update for your device. Please check notifications."
Well there is no notification and I am running the latest firmware..... Is this a bug? Anyone else have this?
Ta
Paul
Click to expand...
Click to collapse
Ive gotten the notification recently but im on a rooted tf. when i click it, it just dissapears and nothing downloads or anything. Seems like a bug because im also on the latest firmware, even if it is the Prime rom. Plus only 2 or 3 ppl have reported it.
gee one said:
The notification is a little triangle in the status bar. It's not the most obvious icon.
Lastly, if you can download the update, you can rename it to update.zip and maybe flash it through recovery.
Click to expand...
Click to collapse
There is no notification, I have the latest firmware already installed.
Sorry, my reading comprehension was below par. I understand the issue now. Try going into Settings/Applications/Manage Applications/All. Find DMClient and hit the clear data button.
gee one said:
Sorry, my reading comprehension was below par. I understand the issue now. Try going into Settings/Applications/Manage Applications/All. Find DMClient and hit the clear data button.
Click to expand...
Click to collapse
Ok will have a go, thanks. What does the DMClient do?
Mr Paul said:
Ok will have a go, thanks. What does the DMClient do?
Click to expand...
Click to collapse
That's the file responsible for firmware update. If u are rooted, u can use titanium backup to freeze the file to stop the system from checking for and notifying of updates
Sent from my HTC Inspire 4G using XDA App
gee one said:
Sorry, my reading comprehension was below par. I understand the issue now. Try going into Settings/Applications/Manage Applications/All. Find DMClient and hit the clear data button.
Click to expand...
Click to collapse
Worked great, thanks matey
cavsoldier19d said:
That's the file responsible for firmware update. If u are rooted, u can use titanium backup to freeze the file to stop the system from checking for and notifying of updates
Sent from my HTC Inspire 4G using XDA App
Click to expand...
Click to collapse
Ta mate, I understand now.
Thanks for this --- had to Google to find this thread because a lot of people don't seem to mention it, so it must be a problem that isn't very widely spread.
I was wondering why I hadn't gotten an update since September! Finally, abnormal battery drain solved! Wooo
Clearing the data for the DMClient when the system says an update is available but has no actual notification to hit, should be added to the troubleshooting thread as a fix.
Many thanks for this tip !!!
I have the same problem but your advice doesn't work ;/
My transformer was rooted but now i have stock fw WW V8.6.5.21
My wersion is 3g B90 any idea what is wrong and i don't update my Eee Pad?
Related
AT&T just SMSed me that the update is coming soon and I should press OK when prompted.
Quote, "AT&T FREE MSG: AT&T is providing a free update for your phone. When asked to install the update, please select OK. Thank You."
FYI
Sent from my SAMSUNG-SGH-I897 using XDA App
nirvani said:
AT&T just SMSed me that the update is coming soon and I should press OK when prompted.
Quote, "AT&T FREE MSG: AT&T is providing a free update for your phone. When asked to install the update, please select OK. Thank You."
FYI
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Uhhh, you are about 1 week to late for this information. Thanks though.
I was rooted, no lagfix when I tried to update. It got to 100% then it said failed. My baseband says I897UCJH7. Kernel 2.6.29 [email protected] #2.
Did the update work or not?
Flashman, how did your OTA update go? Any issues us rooted/unlocked folks should be worried about?
My instinct is to delay the update until I stop seeing posts about hot it F'd up people's phones.
Sent from my SAMSUNG-SGH-I897 using XDA App
nirvani said:
Flashman, how did your OTA update go? Any issues us rooted/unlocked folks should be worried about?
My instinct is to delay the update until I stop seeing posts about hot it F'd up people's phones.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
If you rooted and removed anything from stock rom, you're pretty much guaranteed to fail on OTA update. In order to make the OTA download package as small as possible, Samsung uses a diff patch based on the bit differences between stock JF6 image and new JH7 image. So, if you touched the JF6 in any unauthorized way, the patch won't work.
Luckily, you can now use the newly released Kies Mini to do a full ROM update which should be more reliable as you have the entire ROM image downloaded to your desktop and then flash to your phone.
foxbat121 said:
If you rooted and removed anything from stock rom, you're pretty much guaranteed to fail on OTA update. In order to make the OTA download package as small as possible, Samsung uses a diff patch based on the bit differences between stock JF6 image and new JH7 image. So, if you touched the JF6 in any unauthorized way, the patch won't work.
Luckily, you can now use the newly released Kies Mini to do a full ROM update which should be more reliable as you have the entire ROM image downloaded to your desktop and then flash to your phone.
Click to expand...
Click to collapse
What does it mean if Kies mini says Firmware version: unregistered device?
rcm921 said:
What does it mean if Kies mini says Firmware version: unregistered device?
Click to expand...
Click to collapse
Quoted by Samsung "The program can report this message if it detects a software build other than the official launch software of JF6."
You need to FLASH STOCK JF6 using ODIN ONE CLICK, Follow this Guide:
http://forum.xda-developers.com/showthread.php?t=794363
Colton5419 said:
Quoted by Samsung "The program can report this message if it detects a software build other than the official launch software of JF6."
You need to FLASH STOCK JF6 using ODIN ONE CLICK, Follow this Guide:
Click to expand...
Click to collapse
If my settings say i'm at JH7, does that necessarily mean the OTA update was completely successful? It reached 100% then said failed.
foxbat121 said:
If you rooted and removed anything from stock rom, you're pretty much guaranteed to fail on OTA update.
Click to expand...
Click to collapse
What do you mean removed anything from stock rom? I rooted and removed a bunch of the bloatware and did an OTA update with no issues.
I failed along with most other rooted and flashed guys. Luckily I didn't brick my phone in the process. I will wait until some beret update comes along before trying anything ota again.
Sweet life
Nevermind, I guess it didn't update fully cause some of the implemented changes aren't there. I really didn't want to have to run a master clear and have to reinstall all my stuff.
rcm921 said:
Nevermind, I guess it didn't update fully cause some of the implemented changes aren't there. I really didn't want to have to run a master clear and have to reinstall all my stuff.
Click to expand...
Click to collapse
Did you try to update with mini kies?
Colton5419 said:
Did you try to update with mini kies?
Click to expand...
Click to collapse
Trying to figure out a way to do it without having to wipe everything right now. But no luck.
rcm921 said:
Trying to figure out a way to do it without having to wipe everything right now. But no luck.
Click to expand...
Click to collapse
Do you have TouchWiz as your default launcher? and make sure you're on your home screen when you connect your USB cable.
If that doesn't do it you need to get back to JF6 only way or another because Mini Kies will continue to tell you that you have an "unregistered" device until it is at JF6
The reason is because your update failed partially :/
are you guys talking about a new update or just JH7?
We're talking about JH7, some people are still having difficulties getting it on their phone as the OTA is still failing - and if you've failed the OTA you need to reflash to stock before mini kies will work.
when i did the update i was rooted an it didn't fail on install or bootup or anything.
but then again i'm just rooted and nothing else has been touched.
wade7919 said:
when i did the update i was rooted an it didn't fail on install or bootup or anything.
but then again i'm just rooted and nothing else has been touched.
Click to expand...
Click to collapse
Exactly, I don't think root causes any issues. I was able to check for update on a rooted ROM.
It's when you have a custom kernel etc.
flashman2002 said:
Uhhh, you are about 1 week to late for this information. Thanks though.
Click to expand...
Click to collapse
Not really. AT&T has said that the real update will be sent out via SMS text message link, not through the "update software" menu in android.
Engadget just had that yesterday.
derek4484 said:
Not really. AT&T has said that the real update will be sent out via SMS text message link, not through the "update software" menu in android.
Engadget just had that yesterday.
Click to expand...
Click to collapse
It's the same thing.
Maybe I'm an idiot....but I can't figure it out. I'm rooted and on stock recovery .tar. I have now,postponed the ucla3 update twice, but how do I get rid of it all together without installing? It downloaded automatically, I just don't want to install.
aqwik69 said:
Maybe I'm an idiot....but I can't figure it out. I'm rooted and on stock recovery .tar. I have now,postponed the ucla3 update twice, but how do I get rid of it all together without installing? It downloaded automatically, I just don't want to install.
Click to expand...
Click to collapse
You would need to freeze device management and clear the update
After some searching, I found the info about freezing....the part I don't get is how to clear the update. Do I delete the files? How do I figure out which to delete? Sorry....I'm a newb and scared to delete anything without having difinitive info.
aqwik69 said:
After some searching, I found the info about freezing....the part I don't get is how to clear the update. Do I delete the files? How do I figure out which to delete? Sorry....I'm a newb and scared to delete anything without having difinitive info.
Click to expand...
Click to collapse
I would first try freezing device management with Titanium Backup. Reboot, and see if the update icon is still there. If it is, then I personally dont know where to clear that out without going into the file system.
aqwik69 said:
After some searching, I found the info about freezing....the part I don't get is how to clear the update. Do I delete the files? How do I figure out which to delete? Sorry....I'm a newb and scared to delete anything without having difinitive info.
Click to expand...
Click to collapse
Just reboot after you freeze
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
That was too easy HAHA...thanks!!
aqwik69 said:
That was too easy HAHA...thanks!!
Click to expand...
Click to collapse
Haha, glad it worked!
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I used Titanium Backup and just uninstalled the Device Management app. I have no problems so far or issues. Is this app. just used for The service provider to Update?
pcidiot said:
I used Titanium Backup and just uninstalled the Device Management app. I have no problems so far or issues. Is this app. just used for The service provider to Update?
Click to expand...
Click to collapse
Yeah, pretty much. Phone will function fine without it.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
A week ago I was notified that there is an update for the HOX firmware (I think version 1.85). I downloaded the package (~65MB). When the package finished downloading it did not install.
How do I install the downloaded file? I guess I have to do it manually somehow.
I tried to unzip the compressed file I found using Astro and restarting the device, but nothing happened.
Any tips?
Thanks
Same thing here. Even tried going into recovery and tell it to install the update...just reboots, no install. I called tech support and they told me to download the Zune software to manually install it via PC/USB?? I don't have one handy si haven't tried that yet but sounds crazy to me.
delete zip. problem solved.
read through the first couple of pages you'll find all you need to know.
fuhgetabout the stupid ota from da man.
root ! UNlOck ! DESTROY!
use the ruu just delete that stipd zip
go to your app drawer and click on every single anything that says att.
hit "disable". you wont be able to do the att2go or something.
lol.
no more ota.
I would first and foremost root your phone.
review the first few pages you will find all you need to know about "the update"...
hope that helps
why?
why do i need to root my phone in order to install an official software?
Did you root ur device before the update
Sent from my HTC One X using xda premium
No
i have a legit unrooted, unplayed with device.
i just want to install the update the official way
kgal said:
why do i need to root my phone in order to install an official software?
Click to expand...
Click to collapse
A better question would be "Why are you on xda if you don't want to root your phone?"
Not trying to be a **** but this is a developers forum. If you are looking for basic android support, there are other forums better suited to your needs. That said, I highly recommend you root and ROM and all that good stuff. Best way to get the most out of your HOX.
i can accept that answer
Once the file downloaded did you accidentally hit postpone? Have you tried deleting it and checking for updates again?
Sent from my HTC One X using xda premium
yes I did.
it seems that the "check for update" button in the settings/at&t software update is stuck and doesn't respond.
Move your clock ahead 2 days, reboot and try again.
thanks alot!
do you know what this update fixes by any chance?
i heard something about a wifi fix...
kgal said:
thanks alot!
do you know what this update fixes by any chance?
i heard something about a wifi fix...
Click to expand...
Click to collapse
Wifi connectivity, wifi speed, something with at&t address book, and some behind the scenes bug and security fixes.
Hi guys,
Just like other people I have also rooted my Note 3 and flagged/tripped the KNOX counter...
The issue first appeared when I was trying to upgrade from Android OS, v4.3 (Jelly Bean) to v4.4.2 (KitKat). The update notification popped, it took roughly 40 minutes to download the firmware and I was then prompted to install. The device then restarted automatically as usual and I received the "Failure to update" window. I have tried couple of times more in case something went wrong with the download but it didn't help. So I had to install the update manually from SamMobile, using Odin and wiping my phone data. Everything went well and I am now enjoying the KitKat version.
Today it seems a new update appeared around 26 MB and I am facing the same issue. After I download the update and hit install, the device will restart and then show the "Failure to update" window.
Is there any way to fix this? Does it mean I can never install the updates automatically?
Please advise and thanks in advance.
croussou said:
Hi guys,
Just like other people I have also rooted my Note 3 and flagged/tripped the KNOX counter...
The issue first appeared when I was trying to upgrade from Android OS, v4.3 (Jelly Bean) to v4.4.2 (KitKat). The update notification popped, it took roughly 40 minutes to download the firmware and I was then prompted to install. The device then restarted automatically as usual and I received the "Failure to update" window. I have tried couple of times more in case something went wrong with the download but it didn't help. So I had to install the update manually from SamMobile, using Odin and wiping my phone data. Everything went well and I am now enjoying the KitKat version.
Today it seems a new update appeared around 26 MB and I am facing the same issue. After I download the update and hit install, the device will restart and then show the "Failure to update" window.
Is there any way to fix this? Does it mean I can never install the updates automatically?
Please advise and thanks in advance.
Click to expand...
Click to collapse
Have you at any point tried to downgrade back to 4.3?
gee2012 said:
Have you at any point tried to downgrade back to 4.3?
Click to expand...
Click to collapse
Thanks for your prompt reply.
Why should I downgrade?*
*This is not me being an ass, just really wondering
Thanks again!
croussou said:
Thanks for your prompt reply.
Why should I downgrade?*
*This is not me being an ass, just really wondering
Thanks again!
Click to expand...
Click to collapse
I asked because some users tried to downgrade to 4.3 and now some can`t upgrade at all anymore except manualy You are not rooted atm right? How is your system status?
gee2012 said:
I asked because some users tried to downgrade to 4.3 and now some can`t upgrade at all anymore except manualy You are not rooted right?
Click to expand...
Click to collapse
Aha, interesting No I haven't tried to downgrade, but yes, I am rooted, I mentioned that in the original post
croussou said:
Aha, interesting No I haven't tried to downgrade, but yes, I am rooted, I mentioned that in the original post
Click to expand...
Click to collapse
Oke, well you can`t install official updates when you are rooted (modified the system)! I suggest you download Mobile Odin Pro from Play and flash the whole new rom from www.sammobile.com and keep root.
gee2012 said:
Oke, well you can`t install official updates when you are rooted (modified the system)! I suggest you download Mobile Odin Pro from Play and flash the whole new rom and keep root.
Click to expand...
Click to collapse
Right, so I can just receive the updates but not install them! that's convenient
Do I have to wipe everything again or just install the latest update? Because if I have to wipe everything each time there's an update, I may just cancel the whole update thing until there's something like a major update
croussou said:
Right, so I can just receive the updates but not install them! that's convenient
Do I have to wipe everything again or just install the latest update? Because if I have to wipe everything each time there's an update, I may just cancel the whole update thing until there's something like a major update
Click to expand...
Click to collapse
You don`t have to wipe as the updates atm are mostly bugfixes. Only wipe cache and dalvik cache after the flash.
gee2012 said:
You don`t have wipe as the updates atm are mostly bugfixes. Only wipe cache and dalvik cache after the flash.
Click to expand...
Click to collapse
Awesome then! From the description of Mobile ODIN Pro though it says "throw those firmware files on your SD...", where can I get those minor updates in order to download them?
croussou said:
Awesome then! From the description of Mobile ODIN Pro though it says "throw those firmware files on your SD...", where can I get those minor updates in order to download them?
Click to expand...
Click to collapse
Download the whole rom from here http://www.sammobile.com/firmwares/2/ and follow the instructions of mobile odin. You can`t install OTA`s.
gee2012 said:
Download the whole rom from here http://www.sammobile.com/firmwares/2/ and follow the instructions of mobile odin. You can`t install OTA`s.
Click to expand...
Click to collapse
Okay I think I got it, so each time there's an update I must download the whole ROM and flash it on top of the current? Since it's the same, it only updates the files that are needed while keeping the rest of the system intact.
croussou said:
Okay I think I got it, so each time there's an update I must download the whole ROM and flash it on top of the current? Since it's the same, it only updates the files that are needed while keeping the rest of the system intact.
Click to expand...
Click to collapse
Thats correct
gee2012 said:
Thats correct
Click to expand...
Click to collapse
You've been extremely helpful, thank you for taking the time to explain couple of things
Have a great weekend ahead!
croussou said:
You've been extremely helpful, thank you for taking the time to explain couple of things
Have a great weekend ahead!
Click to expand...
Click to collapse
You`re welcome bro
Hi,
I bought my phone three months back. Ever since the last update Version Name - WW18.0840.2106.86 my wifi and Hotspot just won't turn on.
I have been through the asus forum and seems like alot of customers are facing this issue.
One of them confirmed that even after replacing motherboard the issue persists. Others are facing air trigger issues after replacing the motherboard.
Just wanted to know if anyone here is facing similar issues.
DO let me know your thoughts on should I visit service center and Get my motherboard replaced or should I wait for the next update. My current Version Name - WW18.0840.2107.151
PS: My phone is not rooted
Thanks
I have not had these issues personally. I just updated to .151 last night though, so we shall see.
The general consensus is that the mobo needs to be replaced, and will most likely not get fixed with a software update. If it was correctable, a major issue like this would have forced a new FW update after .86 caused your initial problem.
You could always try flashing raw FW if you really want to tinker, but I doubt it will help. I would hit the service center and get the mobo replaced.
Good luck!
BILLYB187 said:
I have not had these issues personally. I just updated to .151 last night though, so we shall see.
The general consensus is that the mobo needs to be replaced, and will most likely not get fixed with a software update. If it was correctable, a major issue like this would have forced a new FW update after .86 caused your initial problem.
You could always try flashing raw FW if you really want to tinker, but I doubt it will help. I would hit the service center and get the mobo replaced.
Good luck!
Click to expand...
Click to collapse
Yup.. .86 update cause this. I just didn't want to change the motherboard,as it will change the imei of phone from what's on the box.
Thanks for your inputs though
I was helped by installing the karnel
do one thing i also got same issue ,what i do means i install twrp and wipe the system and after i install ota file after i reboot in slot b then every thing for fine for me ..
thieftime1980 said:
I was helped by installing the karnel
Click to expand...
Click to collapse
Really? I have same problem after update. It didn't allow me to turn on wifi. But if its sure that installing kernel would solve the problem I might give it a try
Would you elaborate your situation regarding this sir?
jaleel (jelly) said:
do one thing i also got same issue ,what i do means i install twrp and wipe the system and after i install ota file after i reboot in slot b then every thing for fine for me ..
Click to expand...
Click to collapse
HOW DID YOU INSTALL OTA FILE? VIA TWRP OR FLASH ALL?
TOYOBHUMAX said:
HOW DID YOU INSTALL OTA FILE? VIA TWRP OR FLASH ALL?
Click to expand...
Click to collapse
The ota files are installed right in system.
New firmware "keep root" WW-18.0840.2103.26
Okay so I went to the Asus website https://www.asus.com/supportonly/ROG%20Phone%205%20(ZS673KS)/HelpDesk_Download/ Got the latest firmware which is the most recent one for this month with the latest security patch. I remember doing this method...
forum.xda-developers.com
twistedumbrella said:
The ota files are installed right in system.
New firmware "keep root" WW-18.0840.2103.26
Okay so I went to the Asus website https://www.asus.com/supportonly/ROG%20Phone%205%20(ZS673KS)/HelpDesk_Download/ Got the latest firmware which is the most recent one for this month with the latest security patch. I remember doing this method...
forum.xda-developers.com
Click to expand...
Click to collapse
Nothing pops up
thieftime1980 said:
I was helped by installing the karnel
Click to expand...
Click to collapse
What kernel did you install?
https://forum.xda-developers.com/t/kernel-30-09-2021-android-11-kirisakura-1-2-0-for-asus-rog-phone-5-aka-anakin.4333363 / strona-5 # post-85712193
jaleel (jelly) said:
do one thing i also got same issue ,what i do means i install twrp and wipe the system and after i install ota file after i reboot in slot b then every thing for fine for me ..
Click to expand...
Click to collapse
Where did you install OTA file? Does Ota file install mean you in the home screen of the phone? Ota is in the main storage, right?
jaleel (jelly) said:
do one thing i also got same issue ,what i do means i install twrp and wipe the system and after i install ota file after i reboot in slot b then every thing for fine for me ..
Click to expand...
Click to collapse
How did you reboot to slot b? In twrp?
TOYOBHUMAX said:
How did you reboot to slot b? In twrp?
Click to expand...
Click to collapse
There is option in twrp check in reboot section
TOYOBHUMAX said:
Where did you install OTA file? Does Ota file install mean you in the home screen of the phone? Ota is in the main storage, right?
Click to expand...
Click to collapse
Twrp
TOYOBHUMAX said:
HOW DID YOU INSTALL OTA FILE? VIA TWRP OR FLASH ALL?
Click to expand...
Click to collapse
I use twrp for ota files
jaleel (jelly) said:
I use twrp for ota files
Click to expand...
Click to collapse
Hi thanks for the answer... How to install OTA files in twrp? You mean OTA files the one beginning with UL or WW
anybody found a real solution? i was fine and after i flashed a kernel later that day no wifi, I went bk to stock and no luck
chairman011 said:
anybody found a real solution? i was fine and after i flashed a kernel later that day no wifi, I went bk to stock and no luck
Click to expand...
Click to collapse
No one shares how lol. I guess theyre not here. Im struggling same problem too man
TOYOBHUMAX said:
Where did you install OTA file? Does Ota file install mean you in the home screen of the phone? Ota is in the main storage, right?
Click to expand...
Click to collapse
OTA files are the standard updates. There are a lot of how to guides that answer most of these questions, which may be why nobody is jumping up to walk you through it.
I wouldn't trust someone installing OTA files in TWRP because the system handles them already without any software. That is just asking for problems.
ROG Phone 5(s) Help Index
"Quick Filters" let you see all posts of a certain type. This can make finding posts easier, but what if a guide began as a "Question"? This thread aims to bridge that gap. You will find nearly all of the common things new owners are trying to...
forum.xda-developers.com
The link I posted earlier is included in that. Not sure why nothing showed up for it, but maybe you'll have better luck getting to it that way.
There's always a possibility it is a hardware issue. A lot of them have been SIM, Wifi, and Bluetooth issues. If you suspect a kernel issue, make sure you are following the instructions to restore. If you only flashed a boot, you didn't follow the instructions.