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Update to 100 then fail. Now it doesnt go past preparing.

There is several posts about this in other topics. But I figured it was important enough to have it's own. The first time I tried the update it got to a 100 then failed. Now tried twice already and nada, doesnt go past preparing and fails. Does anyone know where this file is residing and why the phone doesnt go past preparing?
I believe many more ppl are experiencing this issue.
Sent from my SAMSUNG-SGH-I897 using XDA App

Leo_ee said:
There is several posts about this in other topics. But I figured it was important enough to have it's own. The first time I tried the update it got to a 100 then failed. Now tried twice already and nada, doesnt go past preparing and fails. Does anyone know where this file is residing and why the phone doesnt go past preparing?
I believe many more ppl are experiencing this issue.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I hesitated replying to yet another thread on these update issues. It is becoming a pain to read through each one. But yes, I have the same issue and I think after reading the Success Survery thread that my issue is the circle battery mod because all I did was root, add the battery mod, tweak the market access and remove bloatware. Others have had success with the update with all these things except the battery mod from what I have read so far. Trying to figure out how to restore this back to factory battery. I don't want to take the ODIN factory reset option because it looks like nearly all people that do this fail at 50% on the update. It is also not clear if you already received a failed update if it is even possible to try again successfully.
But I am happy that my GPS issue is fixed! I manually installed Quickoffice. Never got the new youtube widget but could care less about that. I just don't like an incomplete update.

I did not install the battery mod. Mine was just rooted, sideloading enabled, crapware gone. No dice though. I do apologize for starting yet another thread but was only wondering if u fail once can u ever get it again.
Sent from my SAMSUNG-SGH-I897 using XDA App

Same thing here, rooted with ATT apps removed. Went to 100% the first time but failed, now it fails at preparing. Anyone tried "Factory data reset" option and then updating?

I have the same problem, stuck on preparing too every time i retry the update installation. the only thing i did to my phone was root it and remove att crap. I am currently talking to samsung level 3 tech support to solve this problem. They first told me to send the phone in so they can reflash the phone but i am trying my best to get the tools from them to reflash my self.

I hope this can be solved in some other way
Sent from my SAMSUNG-SGH-I897 using XDA App

Newest Market Update??

Does anyone no what the latest market version is? After going back to stock using Odin_UCKE3_v2 my market is stuck on the old design and i tried going into settings and clearing data and rebooting but it's not updating the market?

Same here yo but dont know how to fix it you could just reflash infused again or refused but imma hold out for bionix personally
Sent from my SAMSUNG-SGH-I997 using XDA App

clown_luv said:
Same here yo but dont know how to fix it you could just reflash infused again or refused but imma hold out for bionix personally
Sent from my SAMSUNG-SGH-I997 using XDA App
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Click to collapse
Thanks, I actually may have fixed it by accident. I used odin and again and used the PIT this time and then went into 3e and went to the option to delete user data and when the phone rebooted i went thru the setup guide and skipped everything. I then went to the market and it had me go thru the google sign up guide and i signed into my account and then i went into the manage applications and saw that the market version was 2.3.6 so Im not sure if what i did worked or if it was just me.

Just FYI it auto updates to the latest version. Had the same thing happen to a new Infuse I picked up today for my wife.
Hers hadn't updated after 10 minutes so did the following (posted on a Google help forum I can't link to because I'm noob):
Delete the market's cache and data and force close it, reboot your phone. After reboot start the market wait a minute go back to home and then restart the market.
This "worked" for me, but waiting a little longer or rebooting may have been what actually fixed it.
Sent from my SAMSUNG-SGH-I997 using XDA App

J101 said:
Just FYI it auto updates to the latest version. Had the same thing happen to a new Infuse I picked up today for my wife.
Hers hadn't updated after 10 minutes so did the following (posted on a Google help forum I can't link to because I'm noob):
Delete the market's cache and data and force close it, reboot your phone. After reboot start the market wait a minute go back to home and then restart the market.
This "worked" for me, but waiting a little longer or rebooting may have been what actually fixed it.
Sent from my SAMSUNG-SGH-I997 using XDA App
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Click to collapse
I did delete the cache and data and i waited like an hour and it didn't update. Whatever i did before worked.
Thanks for your help.

try downloading an app, it should then say updates available in the notification bar, it may automatically update or you can go into "my apps" and see the updates. if that doesnt work i guess i can pull the apk and post it

I got it figured out, but before it did update some apps.

It eventually changes, mine stayed liek that for 3 days i think then just changed to the new one...
i kind of like the old one tho.

Not a crisis, but could use some help

So after reading that the 2.3.6 update should not cause loss of root (i used zergrush oneclick), I decided to go ahead and do it OTA.
Unfortunately I was on a conference call for work and forgot to unfreeze the apps I had previously frozen with TiBu.
Started the update, it got to 75% and then said "update failed" and restarted. Everything seems fine.
I went into TiBu, unfroze everything and went back to update. I checked for the update and it is saying I am up-to-date, and to check back in 24 hours, but the phone is still on 2.3.5.
Any thoughts on how to force it tonight (or later if it does not want to do it on it's own)
Figured I would ask first before messing around anymore.

Yes push menu settings date and time uncheck automatic and change your date to a day from now manually then u can get the update

silver03wrx said:
Yes push menu settings date and time uncheck automatic and change your date to a day from now manually then u can get the update
Click to expand...
Click to collapse
Thanks for the quick answer.
Unfortunately, while that did allow me to check again for updates, it is still saying my phone is up to date, despite showing as being on 2.3.5

I don't think the TiBu frozen apps prevented the OTA update... I was rooted using SuperOneClick 2.2 on 2.3.5. I did the OTA 2.3.6 update with 18 apps frozen with TiBu and it updated fine... I retained root... 18 apps still frozen... LauncherPro and all my widgits still functional. We're you on stock Recovery?
Sent from my SAMSUNG-SGH-I727 using XDA App

Vaguely embarrassed but I think so? I have a new kid so much less time to play with phones.
Took a stock phone, rooted with zergrush, added super user so I could use TiBu to freeze bloat and some of the advanced juice defender and widget locker capabilities and that is it.
Sent from my SAMSUNG-SGH-I727 using XDA App

Any solution for this yet?
I did the same thing, had mulitple apps and services frozen. I keep getting the already updated message.
Sent from my SAMSUNG-SGH-I727 using xda premium

[/COLOR]http://api.viglink.com/api/click?fo...us/mNUNsVbYm&jsonp=vglnk_jsonp_13221191523521
HERE PEOPLE 2.3.6 flashable zip uploaded by mikeyinid
mikeyinid said:
OK, here it is. But, after I was about halfway through the upload, I remembered I puller some stuff out. The main thing I was concerned with is the visual voicemail.apk. Hope you guys can get it from the market like we can on tmobile. Anyhow, here is the rooted 2.3.6 rom. Please, after first boot, go back into recovery and fix permissions.
Click to expand...
Click to collapse

Gingerbricked?

Supposedly someone got the update (the only person to report getting it) and it bricked their phone lol. You make the call if you think this is true or not.
" At about 4:18pm I noticed my phone's icons had changed in the notification bar and it tells me it has an update. I check and it turns out today is the day for Gingerbread. Well the instructions say it'll take 17-18 minutes to install, so I let it go ahead and do the install.
Just 17-18 minutes later it finished installing and rebooted, without me doing a single thing to the phone during the whole process. After a couple of minutes at the loading screen with the red thing in the middle, it rebooted. Then still sat there...and it has been on an endless cycle of this rebooting every like 5 or 10 minutes and doing NOTHING.
I tried holding the power button and it just reset it and did the same thing still, tried the power + home button reset and no change, and even took the battery out of the phone.
Looks like I gingerbricked my STOCK ANDROID charge!!!!! Thanks a lot verizon! Sitting in your store tonight while you fix this is just what I wanted to do. "
Original Post:
http://androidforums.com/samsung-dr...read-ota-update-bricked-my-stock-android.html

Haha for some reason I can foresee that happening. It almost makes me want to go back to stock and wait for the update.
Sent from my SCH-I510 using XDA App

Lockett said:
Haha for some reason I can foresee that happening. It almost makes me want to go back to stock and wait for the update.
Sent from my SCH-I510 using XDA App
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I honestly don't believe him one bit. I've been on stock ee4 for a while and still haven't got the update. This guy is the only person out of all these different forums sites to report getting the update.

i am calling shenanigans... nobody has received the OTA... plus this is too convenient!

lol... nice try guy.

spc_hicks09 said:
I honestly don't believe him one bit. I've been on stock ee4 for a while and still haven't got the update. This guy is the only person out of all these different forums sites to report getting the update.
Click to expand...
Click to collapse
Search droid charge on twitter. There are a few people reporting that they received the OTA. I don't know how truthful they are being, I personally will believe it when it his my device!
Sent from my SCH-I510 using XDA App

I am rooted with a stock ROM but my kernal (2.6.32.9 [email protected] #1) isn't stock. Will I get the OTA update or will the kernal keeping that from hitting my phone? I am also using Titanium Backup to freeze most of the bloatware.
Thanks

The kernel will prevent the OTA from being installed. It checks everything before it installs it as part of the install script for the OTA update.
See this thread...
http://forum.xda-developers.com/showthread.php?t=1365376
Danalo put together a ROM package that can be ODINed to the phone.

Triple Black said:
I am rooted with a stock ROM but my kernal (2.6.32.9 [email protected] #1) isn't stock. Will I get the OTA update or will the kernal keeping that from hitting my phone? I am also using Titanium Backup to freeze most of the bloatware.
Thanks
Click to expand...
Click to collapse
Freezing the bloatware will also prevent you from receiving the OTA. You have to be 100% stock to receive the update
Sent from the Shark Tank using XDA premium app

Why is it so hard to believe someone got an update and it didn't take? if I were updating customers devices, I would do it in very small batches to start with and then mass roll out after it is proven successful; solely for the reason that if it is jacking up devices, I don't want thousands of customers pissed until we could figure out what caused it. even if you tested extensively before pushing it out, there are so many variables that could cause a problem. Real world scenarios can be completely different than lab.
Long story short, why knock a guy who reports a problem or call them a liar when it looks to me they were simply trying to communicate their experience for the betterment of the community?
Hell if it were causing boot loops and master resets were required by even 5% of the people, I'd want to know so I could make sure certain things (contacts, pictures, home screen settings, etc) were backed up before accepting the update!
Sent from my SCH-I510 using XDA App

It got me too.
Well, I think my phone is now bricked. Was running gummy charged and when I woke up this morning the download was already done....I had no options but to resart. Now I'm looking at a triangle with a blue exclimation and a green android guy. Any ideas????

If that's true then... oh God, this is going to be a mess for those of us who have rooted and ROMed our phones.
---------- Post added at 01:25 PM ---------- Previous post was at 01:22 PM ----------
You have two options to fix this...
Download the Stock EE4 Odin ROM Image and redo the update. If you need the PIT file, you can get it here.
Or, you can install Danalo's rooted and deodexed EP4D ROM. It can be found in the thread below...
http://forum.xda-developers.com/showthread.php?t=1365376

oleo1975 said:
Well, I think my phone is now bricked. Was running gummy charged and when I woke up this morning the download was already done....I had no options but to resart. Now I'm looking at a triangle with a blue exclimation and a green android guy. Any ideas????
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Click to collapse
Ugh... I really hope this won't be my fate. What version of Gummy are you running?

Heads up everyone, a member over at Rootz is reporting of receiving OTA notifications while running Gummy GBE 2.1. This is the first time I am hearing of anyone receiving notifications, let alone actually receiving an OTA update while running anything but 100% stock. Be aware.

I was running gummy 2.1
So you guys think I should pull the battery and try to get it into recovery?
UPDATE. I was able to get into CWM Voodoo Lagfix recovery 4.0.0.8

oleo1975 said:
Well, I think my phone is now bricked. Was running gummy charged and when I woke up this morning the download was already done....I had no options but to resart. Now I'm looking at a triangle with a blue exclimation and a green android guy. Any ideas????
Click to expand...
Click to collapse
Are you able to boot into download? if so you should be able to odin stock ee4 and apply the ota update... at least have a usable phone.
Keep us posted!
That would be great for everyone actually. If you are having issues with update please post what happened.
Sent from my SCH-I510 using XDA App

I'd suggest that everyone who is running a custom third-party ROM, no matter who made it, to go back to EE4 as soon as possible to avoid a soft-brick.

Been on complete stock EE4 for the last 3 days. Still no update.

spc_hicks09 said:
Been on complete stock EE4 for the last 3 days. Still no update.
Click to expand...
Click to collapse
Isn't it awful...

BattsNotIncld said:
Isn't it awful...
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Click to collapse
No really lol, I was on the leaked update for a while but I just wanted to actually have a device finally get officially updated to GB lol.
OG Droid - No OTA past 2.2
HTC Eris - No OTA past 2.2
LG Revolution - Got gingerbread OTA..........after mine got stolen lol.
Droid Charge - still waiting lol........VZWSupport said on twitter it could be as long as 30 days before all Charges get the update.

Moto has apparently released a software update

Per this poster over on S4GRU.com, the new version is 77.8.10.XT897.Sprint.en.US:
http://s4gru.com/index.php?/topic/2507-photon-q-software-update/

Yeah, I had seen someone on the Sprint forums say he got the update last night. He said IM didn't work aterwards, but I wasn't sure if he meant Gtalk, or what.
I am rooted and debloated as well, but from my experience, that shouldn't prevent the device from saying an update is available.... but the update could fail if we try and apply it like this... I always go back to stock unrooted if I wanna install an update.
I think at least one thing they were supposed to address was that VSNCP registratiom error that pops up sometimes, I've seen it pretty much every day, and I've even done the fix of editing my data profile username.
Sent from my XT897 using Xparent ICS Tapatalk 2

Actually, I will be interested to see whether we do receive the update with bootloader unlocked and rooted. I did see Moto say in the FAQs that they are under no obligation to offer updates to unlocked devices. However, that is probably just something they say, and they did also mention the bit about accepting the OTA when rooted/modded causing problems.
Sent from my XT897 using Xparent ICS Tapatalk 2

yogi2010 said:
Actually, I will be interested to see whether we do receive the update with bootloader unlocked and rooted. I did see Moto say in the FAQs that they are under no obligation to offer updates to unlocked devices. However, that is probably just something they say, and they did also mention the bit about accepting the OTA when rooted/modded causing problems.
Sent from my XT897 using Xparent ICS Tapatalk 2
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Click to collapse
any idea is it JB or stil ICS?

Pretty sure its still ICS, I'm sure the guy would have said if it were JB, plus something that significant would have hit the various sites beforehand most likely.

yeah, if it were JB we most probably would have heard about it beforehand. i haven't seen many people with the update yet, today i keep getting 'check for update not available at this time'.

Probably to fix the vsncp error message problem.

i just got off a chat with Sprint, and they said there is no such update currently
unless maybe it was released, then pulled due to bugs?

I woke up to a notification of the update. Size was about 50mb. I pressed 'later' to cancel it, even though it'll fail if I take it since I'm unlocked.
Sent from my XT897 using Tapatalk 2

yogi2010 said:
i just got off a chat with Sprint, and they said there is no such update currently
unless maybe it was released, then pulled due to bugs?
Click to expand...
Click to collapse
The tech was an idiot, I just got the popup notification and was able to click on the link for the release notes.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/90757

Yeah, I just got the update notice myself. Thanks!
Gonna install and check it out. Can always revert if it's no good.
Sent from my XT897 using Xparent ICS Tapatalk 2
---------- Post added at 08:11 AM ---------- Previous post was at 08:03 AM ----------
dpwhitty11 said:
I woke up to a notification of the update. Size was about 50mb. I pressed 'later' to cancel it, even though it'll fail if I take it since I'm unlocked.
Sent from my XT897 using Tapatalk 2
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Click to collapse
I'm gonna try restoring the bone-stock backup file, reflashing stock recovery, and then installing the update. From past experience, unlocked bootloader has been ok, it just won't work if your system is rooted/modded.
Sent from my XT897 using Xparent ICS Tapatalk 2

I got the OTA message this morning.
Coming from the shift forum we have learned to never to install OTA updates. However this one looks harmless.
Who knows.. maybe my LTE will start actually working?
Sent from my XT897 using xda app-developers app

anyone do the update with a rooted phone>?

Got the update pushed down around 10:30 am est today.
From the release notes:
Multimedia Texting - Improved MMS texting functionality when the Data Username/NAI has changed to a shorter length
Click to expand...
Click to collapse
This is most likely the data profile extra ".com" fix. I like their wording.
Hey a quick question to everyone. Never really had to deal with Sprint for my epic since XDA had everything I needed but I have gotten very concerned with the information around this and the "VSNCP" stuff. Are the tech's normally this clueless? Is there a quick way to talk to someone that actually knows what they are talking about? They told me I had to get a new phone the other day due to these issues. How could they tell me that if a software update to fix it is going to be release a week later?

ericcire said:
anyone do the update with a rooted phone>?
Click to expand...
Click to collapse
I am rooted and unlocked and the upgrade went through fine. Now I am not rooted anymore, but that shouldnt be hard to fix.

swintec said:
I am rooted and unlocked and the upgrade went through fine. Now I am not rooted anymore, but that shouldnt be hard to fix.
Click to expand...
Click to collapse
I am also rooted (and unlocked, of course you have to be unlocked to be rooted ), but my phone went through a different scenario.
I downloaded the update (was 56MB I believe, somewhere around there. The update is 77.8.10.en.US). Downloaded it via Wi-Fi, then the phone asked if I wanted to install. I pressed Install Now, and it rebooted.
My phone rebooted and went into recovery. I dont remember everything, but it asked if I wanted to install "Unknown.zip", and it had:
No
No
No
No
Yes - Install Unknown.zip
No
No
No
Etc... I clicked No, then it went to the recovery menu (where you have the option to restart the phone, and the other options.. sorry, I've only ever rooted my evo shift so my termoinology is limited). I rebooted the phone via the first option, the phone went through its process, came back up fully, and rebooted by itself! Everything happened again (asking to install the unknown.zip, etc..). Basically, it was in an endless look when I would restart the phone.
First thing I tried was to wipe the Delvik Cache. Did that, rebooted, phone came back up and rebooted by itself again.
Second thing I tried (and I had a feeling I would probably regret this cause it would either brick my phone or unroot it), was to install that Unknown.zip. But that didnt even go through. The install failed (A message appeared at the bottom of the phone along with the other message logs, so I really dont remember exactly what it said. It was just an error message basically).
At this point I didnt know what to do... so I got to the recovery menu (where it said Reboot phone, Advanced, and the other options), and I selected the one that said to Wipe Cache. Not the Delvik cache but the phone cache (I dont think the option said Wipe Cache, but something similar?). Did that, rebooted, and my phone stayed on! The update popped up again, and this time I pressed "Later". Learned my lesson.
I guess the update may be hit or miss for rooted users?

ericcire said:
anyone do the update with a rooted phone>?
Click to expand...
Click to collapse
Yes, clockwork recovery booted up and the update failed.. probably going to flash the stock image..
But my phone says I'm up to date?

Kenneth196 said:
I guess the update may be hit or miss for rooted users?
Click to expand...
Click to collapse
Possibly..I dunno. I used the 2nd method posted only a few weeks ago and a few clicks of the mouse to root...not the first method initially posted when the phone first came out. When I clicked update now it simply rebooted and the android guy came up and did its thing...about 5 minutes later everything was back to normal.

I wiped my phone completely and am not getting a notification about the OTA now.
I'm flashing TWRP and hoping I get notified again.
Is there a way to flash the stock recovery?

I installed this update, all I can confirm is that it's still Android version 4.0.4. Otherwise I've really not noticed anything different or new yet, but I haven't had much of a chance to use it.