Database Info

Htc Thunderbolt Update Woes

Okay so how many of you were thinking this was the update that would make the Thunderbolt better? Let me know of any issues you have been having since the update yesterday. I am speaking of the official non rooted update for the phone fyi.. So far I have compiled a list below of the issues I have experienced personally on my phone.
1. Randomly rebooting
2. Dropped calls and random reboots during calls
3. Gps issues still prevalent
4. Freezes while opening text messages or closing them
5. Noticeable lag when in app menu
If you guys have any other issues please post them and if there is a way to rollback the update without root please post.

Just updated last night and right away I notice I get no GPS lock at all (unless it takes 15+ min). No reboots yet.
Sent from my ADR6400L using XDA App

Yes I have noticed too that gps searches forever..

Yea, mine has rebooted twice since yesterday also. I'll have to try GPS later today. As for the rest of those complaints, I'm not sure. Weren't they supposed to fix the car mode thing? There's still no way to get to car mode unless you use the one search function.

I updated last night and had a few reboots this morning while using the hotspot. I just tested the gps with the GPS Status app and got a lock in my livingroom in 11secs. My gps has always worked good, but it seems to be locking a good bit quicker.
Sent from my HTC Thunderbolt

I'm also getting reboots and during calls also and GPS is no longer locking. Anything i can do about this?

I just used GPS Status and got a lock almost instantly. W/o it I wasn't able to get a lock at all.
Edit: GPS Status did not fix my lock problem. Worked once however I can't get a lock anymore :/
Sent from my ADR6400L using XDA App

For anyone who is not rooted and getting random reboots, please call VZW support and voice your problem.
They obviously were not reading this forum when half the people with the leaked RUU were getting reboots.
VZW won't issue a hotfix unless people call up and complain and/or start returning phones.

My problem is with phone being idle the battery drains quicker. Before I would lose between 1-3% every hour, now its more like 6-7%. When I check battery use details Android system uses between 60-70% when prior to update it was in single digits.
Tapatalked from Thunderbolt

bunklung said:
For anyone who is not rooted and getting random reboots, please call VZW support and voice your problem.
They obviously were not reading this forum when half the people with the leaked RUU were getting reboots.
VZW won't issue a hotfix unless people call up and complain and/or start returning phones.
Click to expand...
Click to collapse
I talked to tech. support and was told a small percentage of Thunderbolts were experiencing these problems. As w/ every problem I'm being sent another "like-new" phone.
Sent from my ADR6400L using XDA App

From what I have read, the issue is not with Thunderbolts, It's with the towers you're communicating with. The towers need their software fixed to work correctly with the new RUU. If you guys can, I'd wait it out and see if it gets better. I understand that a random reboot can be a huge deal (I came from a Storm 1) but if it is not wrecking your day or costing you business/clients/money etc., wait a week and see. It can be easier than trying to go through all of the set-up again to get your "new" phone the way you want.

6 reboots yestsrday. 10% battery drain each. Do the math kids. My tb isn't much more than a land line now because it's always plugged in. Returning it for sure. And they just sent me a new battery because I was only getting 5 hours max out of it.

I have had the update for a few hours now and non stop use on the phone so far no crashes or reboots. Phone is not rooted and not using any custom roms. So far so good
Sent from my ADR6400L using XDA App

xeene said:
My problem is with phone being idle the battery drains quicker. Before I would lose between 1-3% every hour, now its more like 6-7%. When I check battery use details Android system uses between 60-70% when prior to update it was in single digits.
Tapatalked from Thunderbolt
Click to expand...
Click to collapse
Fixed this problem by pulling battery.
Tapatalked from Thunderbolt

Mine reboots 2-3 times every hour.some freeze issues but not too many. Am thinking it would have been better to wait.. hope they get the tower software fixed also...
Sent from my ADR6400L using XDA App

This is pathethic - new issues with V21E that didn't exist in Froyo!

I upgraded using the LG tool and everything went fine. Setup the ROM from scratch and all was well but then I kept having these issues so I shelved the G2X and went back to Sensation UNTIL T-mobile released what I thought would be a newer official build.
The fact that they are putting out V21E as the official GB build is downright sad and pathetic. After many months of promising an update they can't even get a release out there that's not busted. I know it is possible but it seems only HTC and perhaps Samsung know how to write software...my old Droid Incredible, friends Evo 4G and now Sensation are rock solid and everything just works. Samsung Nexus S and Galaxy variants also just mainly work.
I had these issues for the 24 hours I used the G2X with V21E - I got fed up and stopped using it but I'm sure there are others.
- Several times phone rang/vibrated due to incoming call so I answered the call which worked BUT the phone kept vibrating like it was still ringing even while I'm talking to the other person. Only solution is to hang up call and call back. Doesn't happen every time but happened quite often.
- Bluetooth is buggy as hell. Sometimes a device that's paired won't connect unless I powercycle the BT on the phone.
-- I was listening to music once with A2DP headset and a call came in. I answered the call and everything was great. I hung up the call and now no BT audio would come through the headset or even the phone speaker no matter what I did. Turn off BT/turn on, etc. Only solution was to powercycle
--Later on was using the phone, connected my paired A2DP headset to the G2X and almost instantly the phone screen turned off and it locked up. Had to pull the battery
- Weird issue with apps like (edit: Google's podcast app not HTC) Listen. Will play for a while and then all of a sudden stop playing and nothing I can do will get it to play again unless I uninstall/reinstall the app. Never happened on Froyo or CM7.
- Gets very warm - battery app showed the temp being well over 35 degrees celcius most times I looked and I wasn't even using the phone much.
- Was using the Google reader to read articles and all of a sudden the phone started slowing down and then it just froze with the screen on. Nothing I did would get a response from it. Power + vol up didn't work. had to pull the battery.
I mean this is freaking ridiculous. I have the Sensation setup with the exact same apps, launcher, settings, everything and I have ZERO issues. This is simply crappy software and LG should be ashamed.
FWIW, CM7 latest nightlies I never had ANY of these problems but A2DP doesn't work on CM7 so can't use it daily. Once A2DP starts working on CM7 I might give it another shot.
I'm definitely done with LG for a while.

mobilehavoc said:
- Several times phone rang/vibrated due to incoming call so I answered the call which worked BUT the phone kept vibrating like it was still ringing even while I'm talking to the other person. Only solution is to hang up call and call back. Doesn't happen every time but happened quite often.
Click to expand...
Click to collapse
This happens a lot in Stock Froyo for me. Sad to hear it's not fixed in GB!

Lightning Blue said:
This happens a lot in Stock Froyo for me. Sad to hear it's not fixed in GB!
Click to expand...
Click to collapse
Weird, I had reboots and SOD problems in Froyo but otherwise I had NO other issues in Froyo - when the phone wasn't rebooting or turned off it worked perfectly. This GB build has way more problems for me than Froyo.

Solid here..... Not a bad update imo

Same here I haven't experienced any of these problems, not even in Frito either. The update overall has done it all for me. I would try reinstalling the update again if I were you
Sent from my LG-P999 using XDA App

Those of you with problems should try doing a Factory Reset.
Sent From My G2x Running CM7

moshe22 said:
Those of you with problems should try doing a Factory Reset.
Sent From My G2x Running CM7
Click to expand...
Click to collapse
I did, note how I said I set it up from scratch. There is BOUND to be issues with this because the kernel is the same as froyo - many of the problems were caused by the kernel and since that hasn't changed, how would the issues be fixed? CM7 might fix issues because it's a different kernel.

My phone is now freezing up!!! WTH! Three times since the update in less than 12 hours. I wanted to call Tmobile customer service to cancel my Value Plan i switched to a day earlier but couldn't. I had to remove the battery and reset the phone before making my call.
I told them I didn't want to spend $200 for the migration fee and then be stuck in a new 2 year contract with this G2X phone and pay a $200 if I leave that Value Plan contract or spend full price on a phone to replace this junk. I went back to my 1500 mins, unlim text, 5 gb data for $79.99 plus %15 discount on that. The person I spoke with was surprised this new update was having issues. She knew this phone had bugs because her friend had this phone. She also knew they took it off their website and just brought it back with Gingerbread.
She said she will make a note in my account to give me a full upgrade credit because I am on my second phone and I told her that I was going to leave to Sprint! Hopefully my phone wont cause me to smash it before the Samsung Hercules comes out on Sept 26.

grenademasta said:
My phone is now freezing up!!! WTH! Three times since the update in less than 12 hours. I wanted to call Tmobile customer service to cancel my Value Plan i switched to a day earlier but couldn't. I had to remove the battery and reset the phone before making my call.
I told them I didn't want to spend $200 for the migration fee and then be stuck in a new 2 year contract with this G2X phone and pay a $200 if I leave that Value Plan contract or spend full price on a phone to replace this junk. I went back to my 1500 mins, unlim text, 5 gb data for $79.99 plus %15 discount on that. The person I spoke with was surprised this new update was having issues. She knew this phone had bugs because her friend had this phone. She also knew they took it off their website and just brought it back with Gingerbread.
She said she will make a note in my account to give me a full upgrade credit because I am on my second phone and I told her that I was going to leave to Sprint! Hopefully my phone wont cause me to smash it before the Samsung Hercules comes out on Sept 26.
Click to expand...
Click to collapse
Looks like I'm not the only one.

I just got T-Mobile to send me a replacement G2X on Thursday so will see if I have same issues. At this point I truly believe I have a hardware issue.
Sent from my thumbs to your eyes using a Sensation 4G

I can't help to think that theres some app people are installing that's causing some of these issues. My phone has been perfect in operation, but froyo was great too.
People need to understand that the tegra 2 has some compatibility issues as well with some apps.
Uninstall everything 3rd party, use the phone for a day and see what probs you have.
Sent from my LG-P999 using XDA App

I've had issues after a factory reset and not installing anything. Further I'm not keeping a phone that limits the apps I can install. I've got the same exact set of apps on my Sensation and it works perfectly. Its not like I have a ton of apps either, just the ones I need.
Sent from my thumbs to your eyes using a Sensation 4G

No problems so far. I love GB. My bluetooth now syncs with my radio which it wasn't doing with Froyo.

i've had none of these issues. i have had issues like this in the past with a bad flash.

Well I'm getting a replacement G2X that either will come with the update (doubt it) or I'll use OTA to get the update so if after that it doesn't work. I give up.

mobilehavoc said:
I'm definitely done with LG for a while.
Click to expand...
Click to collapse
OK.
I hope you have better luck with your new phone. The Sensation is a piece of garbage according to many. It is all up to luck apparently. It is weird how some have no issues and some have continual issues.

I'm starting to think I have bad hardware too, I'm having more problems with GB than I did with Froyo!
What did you tell them to get a warranty exchange? I was thinking of calling and just overwhelming them with info.
Just worried the replacement device could be worse!

I can't adjust the damn touch key brightness. It is making me crazy. Also the screen is not as responsive as it was with Froyo.
and of course the battery still sucks, but apparently android is a flawed system that just sucks battery for no reason at all. I hope the google/android folks get their stuff together one of these days. I really miss my HD2 battery life. You would think a bigger battery and newer operating system would be more efficient, but crappy battery life seems to be the norm. The tmobile guber that sold me my phones assured me I would get the same life out of the battery, but he was very wrong.

Lightning Blue said:
I'm starting to think I have bad hardware too, I'm having more problems with GB than I did with Froyo!
What did you tell them to get a warranty exchange? I was thinking of calling and just overwhelming them with info.
Just worried the replacement device could be worse!
Click to expand...
Click to collapse
They make you go through troubleshooting so I just answered their questions and she said, fine we'll send you a replacement. Just tell them you have a G2X that has been rebooting/turning off and that even after the update it still happens. That's what I did.

mobilehavoc said:
Looks like I'm not the only one.
Click to expand...
Click to collapse
Nope you're not the only one. My G2x today decided for the first time to freeze while I was using it. Plus with this update I get less signal than I had before.
This phone and how tmobile handled it in my situation left a foul taste in my mouth forcing me to switch to Sprint and the HTC EVO 4G. So far its been a happy switch, my phone hasn't locked up, no reboots, doesn't overheat and battery lasted me about 30 hours with moderate use (web browsing for about 30mins, 1hr phone call, and about 2hrs overall on xda) also had WiFi on plus Bluetooth.
Sadly I lost 4G data since Sprint doesn't have any 4G towers in my area yet. But @ $110 a month for unlimited everything and no data throttling it was a good move, plus nice to have signal while at home. WiFi calling worked whenever it felt like so it was no more reliable than plain cell service.
Sent from my PC36100 using XDA App

No DATA!!!

All day i have not had data. It all started this morning when i tried to start barnacle to tether with the laptop. and as soon as i clicked start the data dropped and hasnt been back on ever since. I dont know if thats related but i figured id mention it considering ive used barnacle several times over the past week.
Im running GummyCharged GBE RC 2.3
Have been running it perfectly fine for about two weeks i think.
Any help would be appreciated. i talked to verizon and went through all their BS troubleshooting techniques.
BTW i have also tried wiping the phone and odin'd a fresh copy of GC FE 1.9.1 and still no data and then back to the GBE and once again still no data.

Happened to me, but on Gummy 2.0. After reflashing the EP1Q modems to no avail, I restored to stock. Went to Verizon today, guy looks at all the settings, everything was how it should be. All of a sudden data pops up and started working. So phones are like cars, take it to get fixed and the issue stops.
I'd suggest messing/toggling all the data settings on the phone and see if it will pop up. I wish I knew a solution, but it fixe itself.

Ditto. Have been dropping data all afternoon.

well if i dont have any tomorrow ill flash stock and take it to vzw

No issues with data here.
Sent from my SCH-I510 using Tapatalk

No more data issues than normal. When I stop WiFi Tether I have to restart my phone... Just a suggestion.
Sent from my Droid Charge running GummyCharged 2.0

Tell me about it. Data drops, gps and bluetooth are dodgy, hdmi doesn't work, missing text messages (due to data drops), random restarts. I think I'm going to attempt to pull a fascinate and get the bionic when, er, if it's released.

im not having a data dropping issue. i havent had data AT ALL for 12 hours now

kvswim said:
No more data issues than normal. When I stop WiFi Tether I have to restart my phone... Just a suggestion.
Sent from my Droid Charge running GummyCharged 2.0
Click to expand...
Click to collapse
Great so it's not just me, I thought my phone's wifi/data was acting up after turning off wifi tether. The wifi would be on but data would run at the same time, was really odd and heated up my phone until i rebooted it

Been having data issues all day and I use no tethering app. Running humble 1.42. Now I can just get 3g even though I always get 4g at home. Network issues?
Sent from my SCH-I510 using xda premium

I run the eclipse rom, and have not had data since at least 6:30 of the 30th...I however took my 4g card out of my charge and put it in my thunderbolt and have had no issues getting any sort of data at all...... well thats funny. Data just came back to my charge just now (i had just put the card back in 10 minutes ago to see if the issue was resolved). do people still have data issues on the charge?

Happened to me running full stock not rooted. Took it to verizon and they changed the sim card. Works fine now. Maybe that's the same problem you are having. I couldn't connect to 3g or 4g. Only wifi
Sent from my SCH-I510 using XDA App

I've had my charge since August and haven't had any issue with it since day 1 (that's because i rooted it day1). On occasion i would have issues after being on wifi all day or something, but a simple reboot or toggle of Cdma/LTE button would fix it but Saturday I experience a complete data outage. What was odd is that i could get 4g when driving on the highway but in non 4g areas i had zero data. Full signal just no 3G or 1x icon. I re-rooted using the new modem EP1W no luck...24 hours and i had nothing. Finally i went online and switched my phone back to my old droid....then back to my charge. After 30min i had data back. The new ROM was working Excellent (blackhat EP1W debloated) then today...same issue is back.
Does anyone know how to fix this issue or what is causing it? is it my sim card?

I've been through 3 replacements and 4 sim cards, even ran my phone in safe mode for 3 days and had constant loss of data.
Sent from my SCH-I510 using XDA App

kvswim said:
No more data issues than normal. When I stop WiFi Tether I have to restart my phone... Just a suggestion.
Sent from my Droid Charge running GummyCharged 2.0
Click to expand...
Click to collapse
Are you by chance using wifi tether 3.1? If so uninstall and use 3.0 pre 12. I had the same issue till i downgrade to 3.0 pre12. select fascinate then master tap in settings. No issues at all any more. i can turn on and off wifi tethering without having to reboot after everytime i use or get done using the app.

No Data here...
This thread is a little old, but has anyone found out why this is happening? I have my Charge rooted running GummyCharge 2.0 FE and on Oct 6 lost all data. I ended up switching back to stock and took it to Verizon for a new SIM and it has worked since. Until last night. Both mine and my husband's lost data. Mine came back this morning but he still has none but has gotten some 4G randomly. His is also rooted... Really would prefer to avoid doing the same to his... took hours to get mine just right again... Also, we got ours back in June. From what I read we seem to be lucky ours lasted...

Wasteland_Vixen said:
This thread is a little old, but has anyone found out why this is happening? I have my Charge rooted running GummyCharge 2.0 FE and on Oct 6 lost all data. I ended up switching back to stock and took it to Verizon for a new SIM and it has worked since. Until last night. Both mine and my husband's lost data. Mine came back this morning but he still has none but has gotten some 4G randomly. His is also rooted... Really would prefer to avoid doing the same to his... took hours to get mine just right again... Also, we got ours back in June. From what I read we seem to be lucky ours lasted...
Click to expand...
Click to collapse
You gotta remember what they say about the vocal minority. People who are happy aren't going to be nearly as apt to post about their good experiences as those who have bad experiences are to post about theirs. I admit to being as guilty of this as anyone. I think if you took a scientific poll (as opposed to a self-selected one), you'd see that 99.9% of people who root or flash have had no data issues related to it, and the only reason the number seems high in here is that you're only seeing people who had problems try to figure them out, rather than those of us who haven't had any trouble and don't have anything constructive to add to the discussion.
EDIT: The fact that you both lost data at the same time points to a network issue, not a rom issue.

it took me about 4 months to burn out my original sim, just replaced it a few days ago

Both my fassy and my DC have been dropping data since yesterday. My DC starts out with 4G then to 3G then 1X and then no data at all.
Sent from my Glitched MIUI Fascinate

anoninja118 said:
it took me about 4 months to burn out my original sim, just replaced it a few days ago
Click to expand...
Click to collapse
Hey anon so it finally did happen to u personally eh? Never say never! Hehe.. funny how one gets lazy until it actually happens to them.
TBH I'm guilty of this myself as I've been reluctant to remove it when flashing as well since ive been lucky thus far.. *knock on wood* maybe its about that time haha..
Sent from my Droid Charge using XDA App.

Data connection issues.

Hi. I was using my Sensation last night, went to bed and woke up the next day only to find that my 4G connection wasn't working! The signal bars were white and the icon (currently an H) is flashing. What does this mean? How can I fix it? I can only use Wifi at the moment, and I DO NOT pay an extra $10/mo to deal with this! How can I fix this? I've checked my data settings, rebooted my phone, scanned fir viruses, but can't figure it out!
Sent from my HTC Sensation using XDA

611

I don't follow you.

ClipTy said:
I don't follow you.
Click to expand...
Click to collapse
They are referring to the number you call for T-Mobile US costumer service.

At my house edge goes is and out..flashing E.. tmo must either know or are working on it

mulletcutter said:
At my house edge goes is and out..flashing E.. tmo must either know or are working on it
Click to expand...
Click to collapse
this happened to me the other day, even in 3G/4G mode my data would never connect and E would just keep flashing over and over again (in like 10 sec. intervals) thought it was a ROM problem so I restored a backup and sure enough, the problem was still happening. I could still make calls and send texts fine tho. its not happening to me anymore, but I found it weird. could it possibly be T-Mobile messing with their towers or something in preparation for LTE?

Well, I'm not sure what caused this very same issue for me a couple days ago. I can say that it ONLY effected my AOSP (CM9) rom, but my Sense rom was unphased. It seems to be a common recent complaint in the OpenSensation thread...
I've since then done a fresh install of CM9 RC1 with the addition of Tamcore's kernel. Although I'm not experiencing the described symptom any longer, I can say that my data speeds are far from exceptional. I'm not sure what is going on, but it does seem to be carrier related.

I experienced the same 1 day after flashing CM9 RC1. I re-flashed the Virtuous Inq. ROM I was using previously and the problem went away

My phone went back to normal later on. I think you were right mulletcutter, they might have been servicing it.
Sent from my HTC Sensation using xda app-developers app

Same data connectivity issue
I have two sensations, both shows similar data connectivity issue on TMobile. Data signal jump to connected and not connected for couple hours, and eventually problem will go away. I have both phones rooted running either CM9 or Kang. So far I have tried couple following things but no solutions. I believe its HTC Sensation hardware issue:
1. Flickering so far seen usually after night long charge in the morning. It will last couple hours, some time days.
2. Changing/reflashing ROMs did not help at all and saw same issue continued.
3. One of my friend has Sensation and he also has seen same issue.
4. Some time going into Phone application(Dialer) and then Settings/Advance settings and come back without doing anything helps but not always.
Please post here is you have temporary/permanent solution or even know the root cause of this data connectivity issue.
Also thinking to call Tmobile to get some kind of help but not expecting much as I bought phones more than year ago but less than 2 years. I don't want to give any more commitment/agreement with Tmobile as planning to move to value plans to save some money. If Tmobile does not help, thinking to try American Express to conver it under extentended warranty as I paid by AMEX credit card.
Thanks

Have you tried the application get ril? I was having some issues myself, I'm also T-Mobile. I tried get ril and found out my radio and ril we're not matching. The application suggested a ril for download and once I did that I went from one bar of connection to five bars of connection on H. It made a big difference for me. Perhaps it could also help you? You can download get ril from the market. It sure won't hurt to try. Best of luck.
Sent from my HTC Sensation using xda premium

Its a defect in the basic aosp framework. There is nothing you can do to fix it. There is also nothing your usage did to start it.
The good news is that it should disappear on its on after a few hours.
Check my threads started history. You will find a thread near the top of that list showing almost all there is to know about this issue. I think my thread might be linked in the first 2 posts of the cm10 faq thread too.
Sent from my HTC Sensation using xda app-developers app

This phone is starting to piss me off!

So this is my first samsung (S6 Edge 64) since the moment (which was an absolutely terrible phone and i vowed to never go samsung again) Ive been with HTC ever since the OG EVO. I was very excited to get the s6 mainly for QI and fingerprint scanner.
Well my problem is im having nothing but issues with this damn thing. MMS messages wont download unless i force stop play services and hangouts and clear cache then reboot. Also i dont get any of my push notifications like i should. With my m7 as soon as i use my gwallet card my phone would go off with the push notif. now i can use the card and ill be lucky if i get a notification ever. My google opinion rewards never show up, emails dont come in until i open the app and manually refresh. In general everything that makes this a worthy smartphone is failing, what good is it to have always connected internet if i dont get my notifications how im supposed to. Its almost as if data just stops working until i force it to work. Along with that data apps will take forever to load most of the time and i have to reboot to fix it. This is also evident when i try to open gwallet to add some funds to my card, the app will open and i put in my pin and it just sits there waiting to log in. The other day i was in line at the store and it took me 10 minutes of F^#&!ng around with gwallet to get it to finally log in correctly and let me add funds. At that point I felt like smashing the POS on the ground. Again I open up the m7 and click gwallet and BAM it opens up instantly with ZERO FU#KING ISSUES
Also the wireless charger on both my gf and my phone dont keep the phone topped off, we will wake up and the phone only be at 80-90% charge.
Also the Night clock on the edge lights up the whole damn screen, WTF is that all about, was that really not noticed in QA testing???
I have turned off connections optimizer since its garbage software, i made sure everything i want to sync is set so and ive checked all the settings multiple times (again no one should have to jump through all these hoops to get the phone working how its supposed to out of the box)
Ive cleared all google services cache and wiped dalvik six times in recovery. When i got the phone i skipped setup and downloaded the OTA, let that install then did a factory reset and then finally i set my phone up. Still have the issues.
My gf phone (regular s6 32) is also having mostly similar issues and she just jumped ship from the iphone 5. Her facebook almost never loads correctly, unless she is on wifi which is a slower connection by far (home wifi is aprox 8mbps and her cellular data in the same spot is aprox 15-20mbps)
This is NOT how a $1k phone should act. Its not an issue with google either as i can turn my m7 back on and connect it to wifi and everything works perfectly. All notifications populate instantly how it should.
One thing Apple does get right is the stuff usually just works and works well. Im an experienced tech guru and even im having these problems, If someone like me has these issues i can only understand how someone might feel coming from an iphone or something else.
All in all I know not everyone is having these problems (or at least all of them) but its really upsetting me and again samsung is putting a terrible taste in my mouth.
This is the end of my rant for now, im sure ive forgotten some of the issues ive had so far but ill leave the book as it is now. Anyone else getting extremely frustrated with this phone that costs way to much to be having these problems with!!

I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app

Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.

I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.

KrAyZiEOnE said:
I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app
Click to expand...
Click to collapse
Why was the update pushed out if it has known issues is what i want to know, if so many ppl are having this same problem surely it reared its ugly head somewhere along the road of certification? Thats not really acceptable to tell us we have to use wifi in order to use the phone correctly smh
kwolf said:
Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.
Click to expand...
Click to collapse
I do have working auto rotate, and your right about night clock being a software issue, what upsets me is samsung is clueless about it? Again all the testing that goes on i cant believe no one noticed it before a major multinational launch. It works fine in the news feed but not the night clock that seems crazy to me.
skinneejay said:
I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.
Click to expand...
Click to collapse
This is definitely a samsung problem, as there are many other spark phones in the wild that have no issues receiving notifications or dealing with slow (dormant) data. I havent looked but is sprint the only one that is having these data issues, i wonder if it has something to do with that bullsh!t connections optimizer more than the towers handing off. That has got to be the most worthless software they have ever forced on us, the absolute first thing i do on any sprint phone is disable that malware. Except for my whole family has LG G3 and no matter how many times you uncheck that connections optimizer it just turns itself back on, GARBAGE

I completely agree about that garbage Sprint optimization app. I've turned that crap off. I've also changed my network preferences to see if that helps. I've gone to home and CDMA/LTE

You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge

syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
So you have went to settings/accounts and sync'ed everything?

ram9200 said:
So you have went to settings/accounts and sync'ed everything?
Click to expand...
Click to collapse
Yeah everything is synced and auto sync is on
Sent from my Samsung Galaxy S6 Edge

I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.

skinneejay said:
I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.
Click to expand...
Click to collapse
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge

syed239 said:
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
Yes that does suck, im hoping sprint and sammy get their act together and push out our update asap

syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.

Eyezayah said:
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.
Click to expand...
Click to collapse
Just wanted to update you guys. After talking to Samsung and Sprint on the phone, I was finally able to get a sprint phone rep to notate my account to do an in store exchange even though I was out of the 14 days. So, give that a shot maybe. So far this phone only has the night clock issue. Going to stop using the fast charger in the meantime though.

I've been on 3g for a while now due to this issue, do you guys think if I switch to LTE/CDMA and roaming to homez it'll also work fine?

Im going on my 3rd phone. The first one was the rotation issue, second one my speaker stopped working on calls. Other end could not hear me.

So since I've posted this my push notifications have been better but i still have plenty of the other issues.
I wonder if gplay services have helped any

Great Phone
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..

t1chaz2002 said:
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..
Click to expand...
Click to collapse
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.

razzack3000 said:
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.
Click to expand...
Click to collapse
I also hate waiting for updates...and its not like were waiting for updates for new features or a new os were waiting for the update to make the phone operate how is supposed to thats what irks me