Database Info

9016 voicemail fix thread for Cyanogen Nightly Update users

Sent from my PC36100 using XDA App

Just thought this would be a good idea for all of us having voicemail problems.
Post solutions and comments on developing a fix here instead of clogging up the cyanogen thread.
PS the spiicytuna method posted on page one of cyanogen does nothing to fix the 9016 issue.
Sent from my PC36100 using XDA App

Call the number included in the text you get. It will ask you if you have a sms voivemail phone or smth. Press one for no, and you stop getting the texts.
/fixed

MediocreHippie said:
Call the number included in the text you get. It will ask you if you have a sms voivemail phone or smth. Press one for no, and you stop getting the texts.
/fixed
Click to expand...
Click to collapse
Tried that. You get a new text telling you to call a certain number to retrieve your voice mail.

Blacklist the number?

One way around it
Well. It seems you can go to Sprint and block the text message at the source. Just log into your account and add them to your block list.
Will have a voice mail sent to me and see if it works. I've read in other forums that it can take a month to work.
-JZ
Update: Blocking 9016 did NOT work. My VVM updates, but I still get the annoying texts.
Any suggestions?

im not sure what that 9016 issue is but i do have a voicemail notification issue so i will speak of that
the sms you receve can be avoided while messing with ur settings in google voice online... when u click edit on ur mobile number there are options to uncheck sms notifications as well as transcriptions.. mess with ur settings and that fixes that issue, now onto the annoying one...
the way that i have figured out how to temporarly remove the icon is to flash whatever the latest nightly build is using rom manager and the use the option to wipe and adding the google apps, i then wait for my phone to reboot and let rom manager do its thang then as soon as i put in all my gmail information i wait till the menu starts to pop up then quickly press menu, call settings, voicemail number then change that *86 to my 10 digit phone number then press okay then i quickly change my carrier to google voice then go through all of those settings quickly till i click finish then press okay even though i may get that error that says something like my carrier doesnt support google voice or whatever it is then i go back to the carrier option and even though google voice is already selected i click google voice again and it tells me that my number has changed... no more voicemail notification UNTIL i reboot my phone, so any new fix that maybe come out involving any other issue i choose to ignore if it means that i have to reboot my phone... also a good thing to know is once u have success of finally getting rid of the icon whenever a new build is released just install it using rom manager once again but this time DO NOT select the wipe option and rom manager will install the latest build without the voicemail icon and all ur settings will be good to go right after the install however the same rules still apply, one u reboot it will come back, so after installing the latest build just dont wipe and dont reboot after all is said and done...
even though some tard thinks me mentioning *86 as the issue is me "wasting bandwidth" i feel that that is where the issue is.. this is the only rom that i have to change the carrier settings right off the bat instead of defaulting to our sprint voicemail... im not saying im *****ing about the issue in any way but this is an issue ive been having so i thought i would mention that...
now onto things ive tried that never worked....
ive tried just keeping my sprint number as the default but that never works, my only solution has been changing to google voice quickly...
ive called myself exactly 10 times and left myself voicemail messages, then after installing the latest nightly ive change to my voicemail number to sprints and deleted all 10 msgs and that did nothing...
ive gone into the application settings and deleted the phone data cache then quickly change to google voice without success, even after changing the settings i quickly pulled my battery and then started my phone so that it would default to googlevoice and still nothing...
since rom manager has worked for me as a temp fix ive tried doing all the same stuff using ar recovery doing all wipes and whatever else is possible without success, rom manager is the only one that works for me so i just stick to that...
and for those that say the google voice is too hard to setup its really not, just quit being lazy and do ur initial setup through google.com/voice and get urself a number and play with ur settings in there and when ur done with that then start the tutorial up top

i never had this issue until went from a cm6 nightly to zenfx2.2 to update my prl then I nandroided back and now i get these texts every 5 min

I think you guys should think of using Google Voice... Unless I am misunderstanding something, this is a Sprint VVM problem right?

Jykinturah said:
I think you guys should think of using Google Voice... Unless I am misunderstanding something, this is a Sprint VVM problem right?
Click to expand...
Click to collapse
+79 10char

Google Voice is the ****! Use it, enjoy, problem solved!
Man thats some good weed!

I don't like Google Voice... It doesn't give me anything I want. I shouldn't have to get Google Voice to fix a silly problem.
//not complaining about text messages, just Google Voice.

Rudementry said:
I don't like Google Voice... It doesn't give me anything I want. I shouldn't have to get Google Voice to fix a silly problem.
//not complaining about text messages, just Google Voice.
Click to expand...
Click to collapse
Thanks for sharing. I wish my phone came root, also I like pie.

fr0st said:
Thanks for sharing. I wish my phone came root, also I like pie.
Click to expand...
Click to collapse
My phone keeps saying "fresh" over and over again and won't turn on. I am running stock froyo android CM6.0.
Can you help?
Maybe I need to update my PRI.

jwhitney83 said:
Google Voice is the ****! Use it, enjoy, problem solved!
Man thats some good weed!
Click to expand...
Click to collapse
Problem with google voice is that it sometimes disconnects for no reason. I was using it and had to change because it kept dropping me and people would tell me my voicemail did not work.
I'd be cool with G-Voice if it did not do this.

jwhitney83 said:
Google Voice is the ****! Use it, enjoy, problem solved!
Man thats some good weed!
Click to expand...
Click to collapse
Hmm my original answer is showing now after I had a small crash and rewrote the other response. Ignore this one.

Ninjack said:
The problem I had with G-Voice is that it would stop working without notice. I had people call me and say your VM is not working. That's no good.
I'd be cool with G-Voice without that problem
Click to expand...
Click to collapse
I have been using gv for awhile now no problems on cm6 nightlies

Rudementry said:
My phone keeps saying "fresh" over and over again and won't turn on. I am running stock froyo android CM6.0.
Can you help?
Maybe I need to update my PRI.
Click to expand...
Click to collapse
This is just an educated guess and not a statement of fact, but having run the Fresh ROM in the past, it sounds like at some point you flashed your phone with the Fresh ROM, and then maybe flashed back to CM6 but forgot to wipe everything?
When the Fresh ROM boots up, it does indeed say, "Fresh!", so if you're stuck in a boot loop with that ROM's data, you could hear "Fresh!" repeatedly and your phone not start up.
I would go to recovery, do the full factory reset wipe, wipe cache, dalvik cache, and then do your nand-restore or reflash of CM6, google apps, etc.
I hope that this helps.
Thank you for your time,

I would try to just wipe the dalvik and cache first and only do a factory reset if that doesn't work.

jwhitney83 said:
I have been using gv for awhile now no problems on cm6 nightlies
Click to expand...
Click to collapse
I may try it again, as I did not mind G-Voice. But it had happened a few different times. Now I admit I have not tried it since I went to RC2 and the 8/24 nightly.
I'll try setting it up again and see what happens.

Help with Evo setup/issues with cm7 (evervolv atm)

Hey Everyone,
This is probably my first or second post here ever. I have just recently really gotten into trying different roms and flashing my phone. I can generally find my answer in posts already around but am having issues that I cannot find answers to.
1. I have a voice mail icon that will not go away. I have flashed Evio sense based Rom and Evervolv cm7 based rom and it will show up with both. I called Sprint and had them try to clear some stuff out (it was fun trying to keep them from figuring out I wasn't in sense anymore ) which has actually lead me to not have any data connection except for 4g. I am doing a recovery of an old sense rom that I have a nandroid of to check and see if a profile update will fix this issue though. My main concern is the voice mail icon. I do not use google voice and have my inbox completely empty. I also have called myself and left a message and gone in and dialed in and checked it and it still is there. Am I going to need to do a full reinstall from scratch to avoid having this? My guess is it could somehow be saved in my TI backup that I have and showing up after I restore the data. Is this possible?
2. I really do not like the interface for the phone in cm7. I know I can get Go Contacts or Dialer One to replace the contact search and the initial plug in of the number but once I call it switches to the same in phone interface and this is the interface that I really want to change. It seems like every thread that I have found just suggest changing to Dialer One or another app like this but does not change the actual in phone look. It also seems really unresponsive sometimes taking up to 5 or 10 seconds to end a call and leaving me standing there poking the end call button over and over until it responds. Does anyone else have this issue?
3. The final issue I am having is with MMS and from what I have read it seems to be an issue with cm7 in general. Is there any workaround for this? The other parts I feel like there is probably something that I am just missing and can deal with but if I cannot get MMS working then its probably going to be a deal breaker for cm7 until it is fixed.
In closing I would like to thank the community here. There is a lot of hard work and dedication to helping others that goes on and I really appreciated any help that you can give me! I know my questions are wordy and long but I wanted to explain what I have done to try to fix these issues on my own before coming here to you all. Thanks again!

I have the voicemail icon issue as well. I have had it with other roms. When I loaded up this time, the first thing I did was set up Google Voice and I didn't have the issue. All of the sudden, a couple of hours later, the ROM forgot I was using Google Voice and then what do you know...the beloved voicemail icon shows up. I have seen several "solutions" for this, but none of them work. Why isn't there a setting to clear the icon or an app that will do it?...or is there?...or maybe a command in Terminal Emulator.
I am using TAKEphONE as my dialer as I have had success with it. As far as I know you can't change the actual phone app. Sense is just a skin on top of the phone app as far as I can tell because when you have Google Voice ask you if you want to use Voice or Sprint, you can see the stock Android phone app for a few seconds.
I do not have any experience today with MMS so I am not sure about that.

The issue with the VM icon is still seeming to haunt me however I flashed Ginger-Ale and if you go settings>call>voice mail icon reset you can get rid of it. I am however unsure if this will be a permanent fix or if it will work after another flash but I will know in about 15 min once I flash the new one by Deck.
I also found that if I went into titanium backup and froze phone.apk (I did this to see if by chance I could get Dialer One to not use the regular CM7 in call phone interface that it removed the Voice Main icon but also caused the phone to repeatedly FC. I ended up having to flash to a nandroid backup which of course brought back the VM icon but it at least let me know where the issue was coming from.

Completely not an answer, but just so you know...
Any time you call Sprint and they do any communication with your phone, they pull the phone's info - rom version, radio, kernel, etc. This information helps them troubleshoot the problems you're having. Usually this will tell them which official release you have on your phone - if you've updated via OTA, etc. So they may not have known that what you're running isn't Sense, but they do know it's a custom rom and that you're rooted. Whether or not the person you were talking to pulled this information, took note of it on your account, or even cares, is something no one can answer. But it is a possibility.
So if you're ever having software issues and you take it in to Sprint (even if you've unrooted) and they refuse to fix it - you'll know why. Of course, you'd have to get a combination of asshole Sprint employees to have issues, but it is a possibility.
I've heard of the tech mentioning the custom rom to some people, so you know that even if they don't say anything, they know.
(from... Evo/MIUI/Tapatalk)

[Q] Visual Voice Mail Issues with AOSP Roms

I have one issue maybe someone can help me with. All AOSP Roms I have tried (Faux,CM7) work great but I am unable to get Visual Voicemail or Youmail to work. If I uninstall visual voicemail and reinstall it, I can get all new voice messages. But after a reboot vvm stops working even when trying to manually sync. I have to uninstall then reinstall vvm to get messages again.
Could anyone give me an opinion on what might be my issue?
Thanks so much for your time

Google Voice is generally a much better voicemail service.
Sent from my Nexus 5g using XDA Ultimate App

LordButtersI said:
Google Voice is generally a much better voicemail service.
Click to expand...
Click to collapse
While I appreciate your reply, Google Voice, Youmail, and Visual Voicemail all act the same. If I install them they work till I reset my phone. Then they stop working and I have to uninstall and then reinstall. This only happens with AOSP 2.3 Roms.

Wow, that's weird. I have no idea why that would be, maybe it has something to do with your network? I'm just throwing things out.
Sent from my Nexus 5g using XDA Ultimate App

Carpet161 said:
I have one issue maybe someone can help me with. All AOSP Roms I have tried (Faux,CM7) work great but I am unable to get Visual Voicemail or Youmail to work. If I uninstall visual voicemail and reinstall it, I can get all new voice messages. But after a reboot vvm stops working even when trying to manually sync. I have to uninstall then reinstall vvm to get messages again.
Could anyone give me an opinion on what might be my issue?
Thanks so much for your time
Click to expand...
Click to collapse
I have the same issue. Both apps will likely require an update.

My g2 and g2x and my mother's g2 vvm does not work. All my phones or other peoples phones I work on run cm7
G2x with CM7 and faux kernel. NONSENSE!!!!

Same here for me with tmo vvm.
Actually, no need to reinstall, press and hold vvm shortcut, select manage, click clear data, then re try (if desktop is locked in adw, manage option will be missing).... Or, from home, menu, settings, applications, then find vvm, select, select clear data. Not a solution, just faster than reinstalling...
After reboot, it no longer works until you clear data again.

jgreen1280 said:
Same here for me with tmo vvm.
Actually, no need to reinstall, press and hold vvm shortcut, select manage, click clear data, then re try (if desktop is locked in adw, manage option will be missing).... Or, from home, menu, settings, applications, then find vvm, select, select clear data. Not a solution, just faster than reinstalling...
After reboot, it no longer works until you clear data again.
Click to expand...
Click to collapse
Thanks for this tip...I wonder why more people have not brought this problem up before...Looks like i gotta stick to 2.2 roms till we have a fix.

I received a replacement phone from T-Mobile today. Was hoping a new phone would fix my VVM issue...it did not. Must be something on the T-Mobile end

Carpet161 said:
I received a replacement phone from T-Mobile today. Was hoping a new phone would fix my VVM issue...it did not. Must be something on the T-Mobile end
Click to expand...
Click to collapse
I hope you didn't replace it for that reason.

I have the same problem. I will try the 2.2.2 version and see if it fixes.

[Q] Phone can't send calls or texts

So first things first, I was running Synergy r73 fine for a few days, beautifully even.
Then today out of the blue without changing anything, my phone had some brief freezing issues and then I could no longer send texts or outgoing calls. I am still receiving texts, and my data connections work perfectly, but when I try to send a message I just get a "failed" notification a few seconds later. When trying to call out I just get nothing and then the call ends after 20 seconds or so.
I tried a battery pull, sim reseating, data/cache reset, and I even used ODIN to go back to the stock VRALHD rom. Still having the same problem.
I can't call Verizon support until tomorrow and all the retail stores in the county close on Sundays, so I figured posting here in the meantime couldn't hurt.

I had the same exact issue and had to go all the way back to VRALF2, following the stickied guide, and once I did that I had to dial the reprovision code. I can't remember the code off of the top of my head but it is posted all over the place. I would try that first and if it doesn't work then go all the way back stock. Also get the Phone Info app, open it and go into Device information and on the little drop down box make sure LTE/CDMA/EvDO is selected. Do those two things and see if that doesn't solve the problem, and if not then you may have to go all the way back to the first stock ROM like I did, hopefully you won't though!
Sent by one of my many Anthromorphic Personifications

I checked the radio mode with the phone info app and it's what it should be. I guess I'll be doing another odin flash. Hope it works
EDIT: Going back to the older stock flash didn't work either, even after doing the reprovision code :-/
I guess I'll be making a trip to the store tomorrow

New phone is in and working perfectly. I do miss some of the aspects of the Synergy mod, but now I'm hesitant to re-rom it. Is it even remotely possible that rooting and installing a rom can cause this issue to happen several days after installing?

In phone info make sure it is set to LTE/CDMA/EVDO

[Q] SMS Issues

Hey guys,
I just got my OPO today and have been loving every bit of it, but it seems that my SMS isn't working correctly. I checked the APN settings multiple times and even tried some of the preset ones with no luck. My issue is that I can both receive SMS messages as well as send and receive MMS messages, but when it comes to sending an SMS, I get a "Message note sent. Touch to retry" message. I've tried both the default app AND Google Hangouts with no luck from either. It's not a huge issue because I use mostly group chats and my gf can use hangouts, but it's still incredibly frustrating. Do you guys have any hints or tricks I should try out? I seriously love this device, but I am going crazy over the SMS issue.
I'm running the stock CM11S rooted with TWRP 64GB model on AT&T. Mobile data, LTE, everything else works. Just not actually sending SMS. I thank you for the responses ahead of time.

Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?

Guys, basically you have to get the apn that is used by AT&T. Idk if you already have that apn, but the preset ones are made for the T-Mobile bands not really AT&T as I know it.

Parvinder25 said:
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Click to expand...
Click to collapse
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Email with R (OnePlus) said:
Jacob K
Jul 20 09:34
I got my device today, the 64GB sandstone black, and put in my AT&T sim card. The phone worked as usual-or so I thought. My data works. 4g LTE on the wireless network, group MMS works, and I even receive SMS fine. But I'm not able to send out any SMS for some reason. I get left with a "Message not sent" notification. I tried this first with the stock app then tried Hangouts and neither worked. I checked my APN and everything seems to be correct. I'm just at a loss, as it's odd that I can receive both SMS and MMS and even send MMS but I can't send out SMS. Is there something I can do to resolve this?
R (OnePlus)
Jul 22 13:27
Hi Jacob,
Let's try a few things to help you solve your SMS problem.
First, turn off your OnePlus One, carefully remove the SIM tray, and then power on your OnePlus One. Let it finish booting up. Obviously it will say there is no SIM inserted, cause there isn't!
Next, turn off your OnePlus One again. Carefully put the SIM tray/card back in the same way you took it out and power on again. Give your phone a few minutes to register on the network and get settled. Now, try to send an SMS, see if it works.
If we are back to square one, I'm going to have to gather a bit more info. As you probably already know, this problem is typically APN related. Are you using the PTA APN on At&t?
Would you mind downloading an SMS app called Textra (free) to see if you can send an SMS using this app please? Let me know if any of this stuff works, or not. Thanks.
Jacob K
Jul 22
to OnePlus
Alright, I tried all of the steps you gave me and it didn't work, so I tried again waiting longer in between each step and no luck. I also tried Textra and upon hitting the send button got an immediate notification that the message failed. I realize this seems to be a very specific problem because I've searched all over the internet and I've come up with no solutions. I posted in multiple forums with just one reply from someone else with the same issue. But since putting the ticket in I've also tried inputting the correct AT&T SMSC in all 4 formats to no avail. Every time I press update and re-enter it goes back to the old, which is in fact one of the correct SMSC's for AT&T (the one in quotes) with a ,145 tailing it (not sure what that's for). But any information you need I'll be glad to provide, and I greatly appreciate your response. I've been living off of Facebook messages and group chats the last few days, haha.
R (OnePlus)
Jul 22 14:46
Hey Jacob,
Cool, thanks for enduring a little troubleshooting and glad you understand the language of tech. Just to remove another obvious layer of doubt, please make sure you have updated to the latest version of CM via OTA. The fact that you can receive SMS messages makes this an interesting puzzle to solve.
For our next attempt, we will try something a little more drastic before I ultimately suggest a factory reset, but lets put that on the back burner for now.
Go to settings/apps and then swipe right 2 times to reach the 'All' category
For each of these apps: Phone/Messaging Storage , Messaging , Hangouts , and com.android.smspush
Perform this process: Force stop, Clear cache, Clear data
Do a restart when you are done and fire off an SMS when you are rebooted to a stable state. Any luck?
Jacob K
Jul 22
to OnePlus
Alright, no luck with that either, so I just sucked it up and did a factory reset. I tried sending an SMS immediately after and it worked, so I thought I was good. But then after I allowed Google to install all of my old apps, I tried it again and no luck. But I did notice when Google Voice installed, CM asked me if I wanted to use Voice+ (or something along those lines) and I said yes, chose my Gmail and allowed it to access my G+ info, but after that it asked me which email to use again and wouldn't go away until I clicked out of it. Then I had to swipe the notification away, so I figured Voice might be the culprit, uninstalled and voila, working SMS.
So maybe something in the Voice settings was messing things up, or maybe the CM Voice+ thing messed it up since it worked fine on my old phone. Not sure, but I'm happy to have fixed it. Everything works great now! And even though we weren't able to fix the problem through the troubleshooting steps you provided, I realize this was a difficult and very specific and local issue.
[insert nerdy thank you note here]
Click to expand...
Click to collapse

Bliznade said:
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Click to expand...
Click to collapse
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk

Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Thanks.. Didn't find that setting but uninstall works perfect.
Sent from my A0001 using XDA Free mobile app

Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Parvinder25: Could you perhaps elaborate on exactly where these "connection settings" are located? I could not find them anywhere within the Google Voice app. I'd like to keep using GV for its visual voicemail feature, however it seems to completely disable my ability to send MMS messages (although they do send after GV is uninstalled). I've located a toggle to receive text messages either within google or through the messaging app, however the messaging app was already selected. That would be the only toggle I could locate within GV that remotely relates to messaging. Thanks in advance.

Hello Parvinder,
It was glad that you have resolved this issue, i am also facing similar issue with my One Plus One mobile - MESSAGING. I am using AT&T network. I couldn't fine Google Voice+ in the apps or settings. I can just see Google Voice but, i am not able to find which setting needs to be disabled or Uninstalled? Could you please provide exact navigation for the same would be great help for me and other users on this blog.
Appreciate your help.
Thanks,
Venki