Fried eee pad? - Eee Pad Transformer Q&A, Help & Troubleshooting

Well ladies and gents, I think either my eee pad has been sucked dry or the charger fried, or both. I went to turn on my pad and found out that both the dock and tablet were at 0%.
I plugged it in got it booted and after an hour, the orange light on the side of the dock stopped blinking and stayed orange, as if it were charging, but the pad still showed at 0% for both pieces. I unplugged the charger to find it was so hot it was almost untouchable and as soon as I unplugged, the tab shut down. Also the dock was not usable to type while plugged in. Am I screwed with this piece?
Sent from my PC36100 using Tapatalk

its probably your charger.

rchampagne said:
Well ladies and gents, I think either my eee pad has been sucked dry or the charger fried, or both. I went to turn on my pad and found out that both the dock and tablet were at 0%.
I plugged it in got it booted and after an hour, the orange light on the side of the dock stopped blinking and stayed orange, as if it were charging, but the pad still showed at 0% for both pieces. I unplugged the charger to find it was so hot it was almost untouchable and as soon as I unplugged, the tab shut down. Also the dock was not usable to type while plugged in. Am I screwed with this piece?
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Zip lock bag your charger and put it in the freezer.

lol really? put it in the freezer? Hey test the usb cable first by connecting it to the computer and see if you get a response. If so for the most part you have like a 90% chance its not the cable. More then likely the adapter is messed up as stated above. The AC plug itself is detachable, its hard to get off but it comes off. You will see its two pieces one big piece and a slimmer piece. Dont rember witch direction it SLIDES off but it comes off. Just check around it and make sure its not blocked or anything. But yea might have to get a new one.

frankc123 said:
lol really? put it in the freezer? Hey test the usb cable first by connecting it to the computer and see if you get a response. If so for the most part you have like a 90% chance its not the cable. More then likely the adapter is messed up as stated above. The AC plug itself is detachable, its hard to get off but it comes off. You will see its two pieces one big piece and a slimmer piece. Dont rember witch direction it SLIDES off but it comes off. Just check around it and make sure its not blocked or anything. But yea might have to get a new one.
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Click to collapse
Really. There is a heat sensor in the charging cube that disengages the link in case of overheat. Zip lock bag is there to keep out moisture.

Crazy. I unplugged the charger, let it sit. Plugged it in 20 mins later and all of a sudden my tablet has 60%. This thing is weird. Gonna have to teat more thoroughly ans possibly get a new charger
Sent from my PC36100 using Tapatalk

rchampagne said:
Crazy. I unplugged the charger, let it sit. Plugged it in 20 mins later and all of a sudden my tablet has 60%. This thing is weird. Gonna have to teat more thoroughly ans possibly get a new charger
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Good. Just remember. If this happens again but next time the safety won't just disengage, then throw it in the freezer like I instructed.
Added by edit.
Then of course chances are you won't do this. Most people are not modders because they are too afraid to do anything out of the ordinary. This is why the ipad is so popular. Anyway, if this is your case, then I guess the alternative is to get a new charger.

I just want you to know that i tried Goodintention's advice and it worked for me. That being said, do not wait to get a charger replacement by following DevCake's thread on how to make up your own charger for the TF. Once these chargers start going bad the only way is downhill.
My second charger died yesterday and I am following Devcake's advice.
hshoem1

Related

[Q] Help it won't charge

Just got the battery warning so I plugged it in and to my surprise nothing happened ... checked the plug, restarted.. it just won't charge . When I turn screen off and plug it in the screen turns on but it doesn't charge .. is it busted?
Sent from my Nexus S using XDA App
Are you plugged into a wall socket? If you are trying to charge through USB from a computer, it won't charge unless in sleep mode. Even then it will charge slowly.
Plugged into a wall socket atm.. iv tried from a computer I don't get a charging icon like I used 2
Sent from my Nexus S using XDA App
My was doing the same,I have try different wall sockets in the house and one work ,so keep trying.
Sent from my HERO200 using XDA App
One works? What how's that lol
Sent from my Nexus S using XDA App
this will sounds bad but.... check the usb connection to the plug, as the way its made you can actully push the usb into the plug the wrong way around....
Tried all plugs don't work and yes its the right way round
Sent from my Nexus S using XDA App
when I plug it into a comp it comes up with the USB stuff like Asus sync .. just not charge..
Sent from my Nexus S using XDA App
Anyone else had this issue
Sent from my Nexus S using XDA App
Just got it from Amazon and I have the same issue and still not able to figure out how to fix it. My Transformer is lying there without charging. Planning to return it to Amazon.
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
It just doesn't work. How is the usb cable connected to your adapter? It just gets in both ways.
Can you send me a picture of how the three parts are fit into each other?
its only suppose to go in one way, just like conncting any USB devices. But tried that, dissemble the adaptor and put them together, it actually happened to me once too, did exactly that and everything fixed. Remember you gotta squeeze pretty hard to put the two pieces together.
Thanks guys, its working. But this is ridiculous, you have to do a dumbbell roll to fix battery plug
i cant get it too charge and i just got it in the mail. why the hell it even come with this wack ass plug in the first place. what a horrible first impression!
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
italia0101 said:
Right I just got mine working... try this pull the plug apart and put it back together now squueze them together as tight as you can and try that. Its working for me now ..
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Yes, I had this problem with mine too.
It seems to be a common issue:
http://forum.xda-developers.com/showthread.php?t=1075475
D_Czap said:
I suggest you dont even use it, its dangerous. Mine melted the first day I got it. I went to bestbuy and got a replacement that works great. It charges at 11 volts/1.5 amps
http://www.bestbuy.com/site/Dynex&#...d=9462949&st=dynex ultimate charger&cp=1&lp=1
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Click to collapse
This seriously works?
I just hope the voltage is right... I've tried different adapters for my phone and then my phone started acting weird (like it didn't take calls and would freeze at times). Replaced the adapter and it returned to normal again.
My TF adapter also gets really hot when charging.
Thanks for the recommendation.
I put some petroleum jelly on the metal prongs and smashed it on the counter a few times AFTER snapping it in.
Unfortunately I did them at the same time and didn't test in between so i don't know which if either or possibly both fixed it but mine is finally ****ing charging.
What a headache. I'm really bothered by ASUS for issuing such a faulty component.
I'm probably going to pick up that dynex tomorrow, because I just KNOW this will break again and mysteriously lodge itself into my drywall.
I just had the problem and discovered that the 5 forward pins on the power adapter are apparently quite easily deformed.
The charger is dual output, 5v and 15v.They use a USB3 connector, with the 15v quick charge output on those pins. I expect that they use the old USB 2 pins behind them to supply 5v for a slow charge, and PC data/charge connection.
Just prior to this, I had tried using an extension USB3 cable on it, so that I could use it while charging, and I suspect that was just enough to deform a couple of the 5 pins in the charger, and I got no charge at all from it, even after putting it back to normal. After an hour, the charger was still cold, and no indication of charging on either the tablet or with the table and keyboard attached.
With a good light and strong magnifier, I could see that a couple of the pins (of the 5 in the front) looked a bit recessed compared to the others, and carefully used the tip of a very fine needle to lift all of them just slightly. Having done that, the charger came to life when I plugged it back in, and the TF is indicating that it is charging.
I don't know how solid or permanent the fix will be, but it is working for me now.

[Q] TF101 NOT charging

Is anyone else having an issue with charging? it worked fine for a week or more. now when i plug it in, to any outlet, it wont charge at all.. they are considering RMAing the entire unit, and im going to be torked off if i have to wait weeks to get another. argh.
just curious if anyone else is having charging issues.
thanks
My unit doesn't charge if the battery is above 90%. I see no problems there, what % is your battery at? That is expected behaviour to an extent to prevent overcharging of the battery.
Sent from my Transformer TF101 using XDA Premium App
Mine did that once and I just left it alone for awhile and it started to work again on its own.
i only noticed it because its asking me to connect to charger now.
so its at 11% right now.
Tech wanted me to trickle charge to see if i get anything out of it. Its not working.
Is there any lights on the adapter? i cant remember? but i think the unit may be bad.
SOOOOO pissed, now i have to wait weeks for a replacement to show up.
Has anyone else had a unit they have had to RMA??? is so, did they send a brand new one, sealed in box? if so, i have an extra here, ill just use it and sell the RMA one when it comes in.
thanks
EDIT: i had it trickle charging in the off position. just turned it back on. then plugged it in to wall. seems to be charging now.. WTH. wonder if its something with the dock?
Thanks
Hi
Nice to have found your thread on this - mine was doing the same thing after I had if docked. Connected it to my PC and synced and then put it back in the charger and everything is fine.
Weird.
Since you guys seem new to this forum, I suggest you read the stickies. The "Ultimate Transformer Information Thread" mentions some specific adapter issues you should be aware of.
http://forum.xda-developers.com/showthread.php?t=1068593
TF101 not charging after run flat issue - SOLVED
Hello
I also had this problem. The tablet drained the docking station dry, and then neither device would charge from the adapter.
I solved the problem as follows:
1) Remove table from docking station.
2) Turn tablet off completely.
3) Plug tablet only into the charger, at this point the tablet turned on, and began charging.
4) Allow the tablet to charge completely!
5) Reconnect tablet to docking station, and plug docking station into charger.
Voila, all charged Hope it works for others who have this issue!
Mine also had charging problems. When I charged it, it never reached 100%. I took it to the Asus repair center, and they called me today and said they got it to reach 100%. Also, above 90% it reports the battery status as full.
I also to them about the battery drain problem, and gave them my tablet with the dual battery widget installed. Told them to charge both the tablet and keyboard to full, dock the tablet, power off, and wait until morning to see the results.
I'll find out what happens tomorrow when I go see them in the morning.
TF101 not charging today...
It happened already once some time ago, but leaving the power adapter disconnected from the wall plug for 10min solved the problem.
Now it's happening again... and previous workaround is not working.
Tablet is TF101, no docking keyboard, last version of ICS installed.
I've checked the various threads for suggestions: of course I tried the various reboot options; the only thing I'm missing is the refrigerator, but the power adapter is cold (tablet is not charging since 2d, and battery is still alive...).
I've not checked the cable, but have cleaned with air the connectors (just to avoid dust inside).
Any suggestion is welcome.
Thanks
I have had my charger stop working twice in the past 6 months. Both times I put the wall adapter in a zip-lock bag and placed in my freezer for 30 minutes. Upon removing I plugged the usb cable back into the adapter and bam, everything was working fine again. From what I remember, there is a temperature sensitive circuit breaker inside the adapter that sometimes gets stuck. Even if the charger is cold or has been left alone it takes the dramatic temperature of the freezer to unsieze it. Good Luck it worked for me, twice.

[Q] Wall charger too hot

Had my transformer charging for a br and noticed the wall charger is a lil too hot.....anyone else halves this?
Sent from my DROIDX using Tapatalk
Same here n i mean hot
bossei said:
Same here n i mean hot
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Click to collapse
Hot as hell...
Sent from my DROIDX using Tapatalk
Same here. I am afraid to leave it plugged in for too long. I am sure my fear is unfounded but it get hot enough to make me nervous.
bluejay2345 said:
Same here. I am afraid to leave it plugged in for too long. I am sure my fear is unfounded but it get hot enough to make me nervous.
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Click to collapse
When the tablet is 100% charged, it doesn't get as hot anymore. When nothing is plugged in, its cool as a gem. I wouldn't worry about it. Laptop chargers run about as hot as this.
Side effect of pushing current?
HEAT
Yeah, it will get a little warm, maybe even a bit too warm to hold in your hand for more than a few seconds. If you need to unplug it to stow it or take it along, unplug your TF from it and let it sit for a couple minutes.
tony1208 said:
Had my transformer charging for a br and noticed the wall charger is a lil too hot.....anyone else halves this?
Sent from my DROIDX using Tapatalk
Click to expand...
Click to collapse
Same, the charger feels dodgy to me.
Think we can use an apple charger like this for the Transformer cable?
edit (cant post link but its the apple usb charger that is larger and more rounded versus the tiny box like one for phones).
the apple one says output of 5.1V 2.1A
the asus one says output 5.15V 2.12A (I think, text is ludicrously small)
Loving the device by the way, but yeah the powerpack does not inspire confidence at all.
Someone mentioned in another thread that part of the reason for the charger getting so hot is because some people have been plugging it in the wrong way. The adapter should be plugged in with the "S" in "ASUS" lining up with the wider prong on the outlet
chargers get hot. Plain and simple.
My laptop charger feels like it'll burn straight through the carpet.
The things people complain about... lol
Sent from my Transformer TF101 using Tapatalk
husker91 said:
chargers get hot. Plain and simple.
My laptop charger feels like it'll burn straight through the carpet.
The things people complain about... lol
Click to expand...
Click to collapse
True, but someone's TF charger has already melted see http://forum.xda-developers.com/showpost.php?p=13894929&postcount=15. No charger should get so hot that it melts.
I don't have this problem. The manual shows a diff kind of charger than I got in the box though. I just got my tf today. Manual shows a charger consisting of a power plug piece, another piece which plugs into power piece, and USB cable that plugs into that. I have just a power piece which has a USB port on it, plug in and go. Charging from first time charge on both dock and tablet for 5 hours or so right now, tablet is charged full just dock still charging, adapter is barely warm.
The charge light on my dock is still red though, thought it would have changed to at least orange by now. The tablet has been at 100 for say 2 hours, and removed from dock for about an hour.
Update, it is getting hot after being plugged in for around 6 hours, not so hot that i'm worried. What's more worrisome is that the docks charge light is still red after all that time.
Sent from my Transformer TF101 using Tapatalk
jeffervesce said:
I don't have this problem. The manual shows a diff kind of charger than I got in the box though. I just got my tf today. Manual shows a charger consisting of a power plug piece, another piece which plugs into power piece, and USB cable that plugs into that. I have just a power piece which has a USB port on it, plug in and go. Charging from first time charge on both dock and tablet for 5 hours or so right now, tablet is charged full just dock still charging, adapter is barely warm.
The charge light on my dock is still red though, thought it would have changed to at least orange by now. The tablet has been at 100 for say 2 hours, and removed from dock for about an hour.
Update, it is getting hot after being plugged in for around 6 hours, not so hot that i'm worried. What's more worrisome is that the docks charge light is still red after all that time.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
The power plug is already attached to the PSU. Similar to how Apple laptop power bricks allow you to put on a different power plug.
gadgetfann said:
True, but someone's TF charger has already melted see http://forum.xda-developers.com/showpost.php?p=13894929&postcount=15. No charger should get so hot that it melts.
Click to expand...
Click to collapse
True, and unless yours is melting, it's not too hot.
Anybody actually got a temperature reading?
gonna see if I can charge the thing at work and use our IR temperature reader to get a reading
Using an IR ThermoGun I get 58.1 degrees C or 137 degrees F
Thats after an hour currently charging Tab and dock together
Mine is warm when it is charging but not hot. As soon.as the charging completes it shut down and is ambient temp.
Sent from my NOOKcolor using Tapatalk
jerrykur said:
Mine is warm when it is charging but not hot. As soon.as the charging completes it shut down and is ambient temp.
Sent from my NOOKcolor using Tapatalk
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Click to collapse
I left mine plugged in overnight and it wasn't hot at all in the morning so +1 to this statement.
Sent from my Transformer TF101 using Tapatalk
jeffervesce said:
I left mine plugged in overnight and it wasn't hot at all in the morning so +1 to this statement.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Thats because it had finished charging, it only gets hot while charging
j-s-w said:
Thats because it had finished charging, it only gets hot while charging
Click to expand...
Click to collapse
That is indeed what I was agreeing to in my post yes.. I mentioned in a previous post as well that it got hot while actively charging, but not excessively so, and nowhere near the point that something would melt.
Sent from my Transformer TF101 using Tapatalk

Charger died

So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
After charging my tablet for a while or overnight the charger does not work either.
So what I do is either wait it out or throw it in a ziploc bag and toss it in the freezer(I can't remember where I found this tip but it does work).
The charger gets excessively hot after 2 hours of straight charging and as a safety feature I believe it shuts off. Throwing it in the freezer simply resets the charger I believe, and it is only for about 15 minutes.
Sent from my Inspire 4G using XDA Premium App
betadan said:
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
Click to expand...
Click to collapse
They definitely have different versions, the later version 0B-2LF, 0B-3LF (?) are supposed to be less failure prone.
You can always make a Do It Yourself (DIY) charger with a wall charger and USB A Female to 5525 Plug Female Power Adapter.
I’ve got similar experience – when I’ve tried to charge tablet second time after few hours of playing with it, when I’ve plugged charger in, icon didn’t show me expected “charging” icon. At first I’ve thought that was faulty cable but plugged to PC worked fine. Then I’ve found some info that connectors between charger and plug adaptor tend not to have a contact. I’ve taken out plug adaptor and bent slightly those 2 wires on charger, then connected the plug adaptor back. When I’ve plugged it into wall socket – it worked. I’m on 0L-1LF model.
I've encountered this problem too. At first I thought the charger was dead, but when I rebooted the transformer while plugged, it start to charge again. Maybe you should try that.
It probably still charges or has some charge optimization like my Lenovo laptop has. Mine does the same but never any issues.
Sent from my Transformer TF101 using Tapatalk
ThEiiNoCeNT said:
After charging my tablet for a while or overnight the charger does not work either.
So what I do is either wait it out or throw it in a ziploc bag and toss it in the freezer(I can't remember where I found this tip but it does work).
The charger gets excessively hot after 2 hours of straight charging and as a safety feature I believe it shuts off. Throwing it in the freezer simply resets the charger I believe, and it is only for about 15 minutes.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I also did have to put my charger in the freezer... for over a month now it's been working fine.
Try it
Elzbieta said:
I also did have to put my charger in the freezer... for over a month now it's been working fine.
Try it
Click to expand...
Click to collapse
Another succesful "freezer" here.
To document - My powerstrip turn off with PC and charger is plugged in to it. Tablet was @ < 20% when I put on to charge, not realizing strip was off (company in town so wife wanted it off in case room was needed for kids), got up next morning and now tablet @ < 4%. Took charger and tried multiple outlets and none would charge and charger was not warm. Tablet @ < 4% and now plugged to USB port on laptop (recongized USB Debug and Asus Sync) so it is trickle charging sort of. Search turns up this (and a couple of others) tread. Turned off tablet (to improve trickle charge performance) and waited the 15 minutes. Removed charger from freezer, plugged into wall, plugged in tablet and tablet turned on and now shows as charging.
I assume this is a hardware/software/firmware problem in that the charger is not going to burn itself out trying to push too much voltage and the reduced charge state of tablet is raising resistence and the firmware has a pointer wrong and it needs to be a little colder to be right.
No idea but thanks for the tip.
I got kinda freaked out when my charger didn't work with my tablet last time. I blamed the custom rom since it happened a couple days after I rooted and flashed a custom rom on it, and I never had trouble with stock before. But, it wasn't the charger, since I plugged in the dock and it could charge. So maybe sometimes the tablet doesn't take in a certain amount of voltage or something..? (It was fine after I rebooted.. or update roms, can't remember.)
I once thought that my charger had died but then I tried a hard reset (hold the power button down for 10 seconds) and it started working again. It's worth giving it a go before you go out and buy a new charger.
Sent from my Nexus S using XDA App
betadan said:
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
Click to expand...
Click to collapse
I think there is something off with his TF if it killed 3 or 4 chargers.
My charger died and no amount of putting it in the freezer or anything else would make it work again.
The only thing I did was pull the cable out attach the TF to my laptop and download files to a different Micro SD card I had bought. Plugged it back in and no workie.
Lucky I had bought another charger for a spare and had it to check the cable ..charger and make sure it what part actually wasn't working...and charge my TF.
It's at an ASUS service center hopefully being fixed.
They do go bad. Theres been documented problems with them just like the dock,, and tablet. When your trying to build the cheapest tablet around ...parts and some things provided by other manufactures ( I know Asus doesn't make everything that goes into it) don't always turn out as well as you've planned.

Dock won't charge but still charges tablet and functions well.

I've seen many questions about the dock but can't find one that talks about this issue I just had this morning.
Last night both my tablet and dock were charged completely. This afternoon I start using my tablet and notice the tablet is at 30% and the dock is fully discharged at 0%. I plugged the keyboard in connected to the tablet to charge it. The tablet is charging just fine but the keyboard is flashing the orange light and is not charging. I have tried plugging just the keyboard in and it is still flashing orange and not charging. I thought it could be the power supply but the tablet itself is charging just fine.
Does anyone have any ideas I should try before trying to see if I can get a replacement?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
When the dock is fully discharged the red led will flash for a while when your charging. It's normal, when you have charged for a while it will be constantly on!
Clegs said:
I've seen many questions about the dock but can't find one that talks about this issue I just had this morning.
Last night both my tablet and dock were charged completely. This afternoon I start using my tablet and notice the tablet is at 30% and the dock is fully discharged at 0%. I plugged the keyboard in connected to the tablet to charge it. The tablet is charging just fine but the keyboard is flashing the orange light and is not charging. I have tried plugging just the keyboard in and it is still flashing orange and not charging. I thought it could be the power supply but the tablet itself is charging just fine.
Does anyone have any ideas I should try before trying to see if I can get a replacement?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Same thing here, but dock isn't charging...
Egregious Philbin said:
Same thing here, but dock isn't charging...
Click to expand...
Click to collapse
Defective. Exchange dock or send to Asus for repair.
I don't know what happened but I left it plugged in all night yesterday and this morning it was half charged with the light on orange so I'm hoping that sometime when I was sleeping it fixed itself.
Sent from my SCH-I535 using Tapatalk 2
A whole night charged and half charged still doesnt seem right... If its all fully charged now.. it a matter of time when it will happen again..
junrider said:
A whole night charged and half charged still doesnt seem right... If its all fully charged now.. it a matter of time when it will happen again..
Click to expand...
Click to collapse
I've had a dock die and just flash with no charging on the prime before guess it was defective. Picked up an open box from ebay for 90 bucks works like a charm.
I got the dock to charge, but had to monkey around to get it to fit just right....still not fun....
Got it solved by doing a cold boot.
Turned it off then held power + vol down combo untill I saw the text "cold-coot linux" apear, released the buttons and waited boot.
Now the charging light is blinking.on the dock.
Ok. Honest mistake. It wasn't charging. It blinks when active (connected to tablet and tablet unlocked...if you lock the tablet the dock led stops blinking).
Tried the cold boot thing described above. Didn't work.
The charger charges the tablet alright, but not the dock.
Opened it up yo see if there was something wrong (cable disconnected or so). Unplugged and plugged everything back. Still won't charge. =/
Any ideas????
Thanks in advance!
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
rafaumm said:
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
Click to expand...
Click to collapse
did you manage to fix the problem?
I have the same issue
I have the same problem
Hi, did you resolve the problem? I have the same issue
rafaumm said:
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
Click to expand...
Click to collapse
I have the same issue, and after reading your post, I tried your hack and the charging light finally came on for my dock. Evidence strongly suggests its a flaky electrical connection in either the cord or the jack. I am leaning towards jack because my cord will charge my tablet when directly plugged in, but I am not yet convinced.
Noticing that the connector's pins are on the outside, and it connects to a double-sided blade of pins, I tried to squeeze the connector some to make a better electrical connection. It was a little better, in that I could occasionally now get the charging light to turn on for a few seconds by applying pressure to just the cord's connector, but still not reliable. I then tried to use a small blade between the plastic and outer metal casing of the cord's connector, and I destroyed the came and now it won't even charge my tablet. I'll have to go to the store tomorrow to replace the cable, and we'll see if a new cord works to power the dock.
There's a distinct possibility that a new cable might just be all the fix I need.
Looking at the teardown on ifixit, it seems like the tablet uses a slightly different connector housing than the dock. Perhaps the dock has a less reliable part.
jgrills said:
There's a distinct possibility that a new cable might just be all the fix I need.
Click to expand...
Click to collapse
A new cable did not fix it.
Without another good path forward, I get brave and have attempted to reshape the receiver jack's metal housing to be more snug, hoping that a squeeze would do it. I have only managed to mangle it further.

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