[Q] hsdpa inactive?? - Windows Phone 7 Q&A, Help & Troubleshooting

i live in italy and bought an at&t quantum...unlocked it to make it work with my carrier, but i can't get hspa to work...if i check in MFG under "engineer menu", modem setting, i can see hspa status as inactive...what can i do? also i experience randomly network shutdown when changing between gprs and 3g...help me if you know some tricks =)

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Weird APN / 3G issue

hi,
I'm on day 2 of trying to sort out my wife's new Captivate, so would appreciate any help at all. Phone is rooted, unlocked and has decent signal, but I cannot connect to 3g.
I'm on Optus network via TPG (Aussie network). I've tried many APN settings, and I'm at the point where I don't think this is the issue (yes, I know this is normally the issue).
I tried going into *#*#4696#*#* and doing WCDMA preferred, and WCDMA only, made sure AUS radio band was selected and did 'Enable data'.... also no help
I've also made sure data is enabled on the sim/account. If I insert the sim into another phone, it works with 3G. So it's something to do with the phone for sure.
Optus' 3g info says "2100MHz frequency band. Enabled with High Speed Packet Access technology (HSPA)". So WCDMA is the correct setting I think.
To be clear, I've never gotted the little 3G symbol at all (or an 'H' symbol that I've seen someone mention). I first tried emulating my own Vibrant's settings exactly, which didn't help.
Any ideas would be great.
thanks.
I'm completely out of options ... is there a chance this is an issue with bad contacts? I fixed my Vibrant's GPS by prying up one of the contacts...
All fixed. If anyone else has this trouble - flash back to stock, following this guide http://forum.xda-developers.com/showthread.php?t=884364
Note - I already had stock, so no idea what the hell was going on, but whatever.

[Q] Problem with 3G connection after roaming in 2.3.3

Hi there.
I've a problem with my O1.
I've updated it to Gingerbread V20C stock and have a problem with the mobile internet connection.
My mobile operator is H3G italy. When there is no signal under H3G network it swap to another operator for roaming and the 3G connection drop. No problem till there, 'cos i disabled data roaming.
But when the H3G connection come back, it does not connect to internet. I've checked several times for apn parameters and they are ok, and it isn't a network problem for sure.
Any hint?
Sorry for my poor english, i hope you can understand my question as well...
3G problem with GingerLOL 1.5 (Vietnam)
Hi all,
I'm come from Vietnam. I met problem with 3G connection after install GingerLOL 1.5 ROM (http://forum.xda-developers.com/showthread.php?t=1118685).
Everything seems Ok except 3G connection.
Is there any one met the same problem ? If you knew solution for it, pls share it with me.
Thank you very much,
Hi all,
I am sorry, I have just found out the solution.
We should change APN setting, it can't detect it automatic.
In Vietnam, pls refer : tinhte.vn/thay-doi-nang-cap-firmware-280/p500-huong-dan-flash-rom-2-3-3-official-cua-lg-romania-root-753413
Other countries should take Mobile provider factor of your countries.
Thank you,
It's not a apn settings problem. My apn settings are ok and 3g connection work till the telephone lost h3g network and switch to other operator. When it come back to h3g i have the voice services but no 3g connection at all.
1) If you are not in roaming then turn off roaming, if you are in roaming then turn in on see it is working or not.
2) Just select on 2G from setting and check EDGE is working for you or not. If both the the things have same problem then talk to your ISP and confirm another phone has the same problem or you are only one who is facing this problem.
3) Some times your carrier change their APN without any notice so check they have same APN or not.
I'm sure it's not a network problem because other phones or the same phone with Froyo works with no problem at all.
With 2.3 i have 3g connection until i'm in a point where the default operator (H3G italy) have no signal so the telephone switch to the roaming operator. There the internet connection drop (i've disabled data connection while in roaming), but it's ok.
If the telephone switch again to the default operator i have no problem at all with voice services, but the 3G network connection don't come back until i reboot my O1. Other people have the same problem with the same device and the same version of android (lg stock rom) and the same operator (the only one that use roaming in italy).
I've had problems with my 3G connection too. Didn't go out of the country or anything, just turned on and turned off the 3G connection (data). Had to reboot every time it happens.
This seems a known bug with Gingerbread on P500 and h3g italy... Hope they fix soon....
Hi, I have same problem with data connection lost after return from national roaming in Slovakia (oprator O2). I have LG Optimus One with official gingerbread upgrade. Do you have some news about this problem? Thanks

[Q] 3G network issue

Hi Guys, I m facing an issue with the 3G network on my WP7. The 3G signal is low in my area and the phone automatically changes to the Edge/GPRS network from 3G. Is there a way to keep it locked to the 3G network so that it does not changes to the Edge/Gprs network?
Hey guys found the solution to lock the wp7 to 3G/HSPA only network.
1. Press ##3282# and it will open the field test screen.
2. Select settings at the bottom of the screen.
3. Select 3G Network only option.
The phone will be locked to 3G networks only even if the signal is very low.
Tested on HTC 7 Pro. Working like a charm.
Hope it helps.

No 4G / LTE in Austria?

I'm customer of the local carrier "Drei" (Hutchison) but my Pixel (bought in Germany) does not connect to the 4G / LTE network.
The support of Drei is not able to help me. LTE is working fine with the same SIM on the OnePlus One.
Any clue how to fix that?
There is regional problem I came across. In India here we dont have VOLTE support on pixel
FallinHigh said:
I'm customer of the local carrier "Drei" (Hutchison) but my Pixel (bought in Germany) does not connect to the 4G / LTE network.
The support of Drei is not able to help me. LTE is working fine with the same SIM on the OnePlus One.
Any clue how to fix that?
Click to expand...
Click to collapse
What LTE bands do they use on Drei?
Same happen to me in Portugal with MEO. I can't seem to solve it. Talked with my carrier support, they don't know why I don't have 4G/LTE.
I never got 4G, but my SIMCard has no issues with iPhone getting 4G right away.
Is it Pixel issue? I start to think it is..
3/Drei is listed here: https://en.wikipedia.org/wiki/List_of_LTE_networks_in_Europe#Commercial_deployments
The specs of the Pixel are listed here: https://madeby.google.com/phone/specs/
That is all information I have got.
Is there any possibility to display information about nearby LTE senders via an app?
After activating "LTE only" via *#*#4636#*#* it works. Everytime I search for networks or reboot my phone it still connects via 3G and switches back to "LTE UMTS auto (PRL)".
Seems to be a software issue.
FallinHigh said:
After activating "LTE only" via *#*#4636#*#* it works. Everytime I search for networks or reboot my phone it still connects via 3G and switches back to "LTE UMTS auto (PRL)".
Seems to be a software issue.
Click to expand...
Click to collapse
I use the phone on Verizon and don't have any problems connecting to LTE using any available mode (Global, LTE/CDMA or LTE/GSM/UMTS). However, if I set the mode to LTE-only via the menu, it will also reset when I either reboot the phone or if I just open the "Cellular networks" menu. I think it's how it supposed to work because that menu doesn't have the LTE-only option, so it resets the mode to whatever you see there. The solution is simple - if you reboot the phone change the mode again and don't go to the "Cellular networks" menu
Regarding why it doesn't work with "LTE UMTS auto (PRL)", it might be because Drei didn't configure a handover from UMTS to LTE on the cell site you're connected to. It looks like Pixel finds UMTS signal first, but doesn't know that LTE signal exists due to a missing handover. Another phone might be fine if it searches for LTE signal first. But if you can see another phone switching from UMTS to LTE in the same spot, my theory is wrong.

Lg g4 h810 works 2G only

Hi,
I bought this phone Lg G4 h810, it shows AT&T logo whenever i boot it and the problem is despite of network mode on lte/wcdma/gsm/auto it always runs on2G internet speed and shows E sign.
I am from india and many service providers are still not offering4G internet service. But this phone doesn't even runs on wcdma. My previous phone lenovo was nicely running on wcdma and always showed the sign H.
My cellular operator is idea cellular and i had a word with them, they sent me settings and all and help me input the settings manually too, but nothing worked.
I checked even the frequencies, idea cellular is offering UMTS B1(2100) and UMTS B8(900 gsm). I checked this on LG website and these bands are compatible with the phone i bought, but still i can't get anything more than2G. Why so?
Plus there is one more problem, when i switched it on for the first time it showed update available And when i tried to update, it showed error and now always there's an icon on top left corner of phone saying couldn't install system update. I tried restarting and updating the device many times, but it's still the same.
Any help is much appreciated.
Thanks in advance.
Have you put your Company APN?
Yes i did, the company executive even helped me to manually save the settings to run the internet in a 3G mode. But all efforts in vain.
Did you solve the issue?
Anything new? I have the same problem.
I have this problem too
Try hidden menu with *#546368#*810# and under Field Test menu / Modem settings if there is VoLTE on/off chose VoLTE and restart. I have done that and my phone starts working with 4G. Don't forget to set up good APN if it's not automatically set by network provider.
scytalemk said:
Try hidden menu with *#546368#*810# and under Field Test menu / Modem settings if there is VoLTE on/off chose VoLTE and restart. I have done that and my phone starts working with 4G. Don't forget to set up good APN if it's not automatically set by network provider.
Click to expand...
Click to collapse
Hi
Under VoLTE there is another entry named "Session" and in there
RPR(on/off) switch
I enabled it and restarts but it is again on 2g
Anyone further on this issue??
I have this problem too
I was flash the stock firmware,custom firmware customizing the build.prop,changed the settings in the engineering menu *#546368#*810# disconnected volte,changed LTE bands forcibly. Nothing helps,dont work 3G LTE - 2G only(. I realized that I need to re-flash (change) the original QCN file for H810 and re-register IMEI , but I can not find QCN it freely available.
Hello there, i had the same issue. The fix that worked for me was searching for network manuallly and reconnecting again to my carriers LTE network. Worked as a charm. The issue maybe was a brutal handover as I had been travelli g from a city to another one 200 km away. So somehow I had been disconnected from the LTE network and left stranded in the 2g one. Try it it should work

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