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Telus Milestone problem with 3G

Hi,
I just bought a Telus Milestone while in Canada las week, I bought it from a Best Buy store in Toronto.
I live in Costa Rica and we use 850mhz 3G band but for some reason is not picking up 3G band only GSM with EDGE data connection.
I already try the "WCDMA only" option but still not working it goes out of service.
Is there anything different in Telus 3G network that could be not compatible here?. All of the iPhones 3G and 3GS work here with no problems, same as some other ATT phones.
According to the FCC my phone supports 850mhz 3G band.
Behind the battery it says: FCC IHDP56KC5
And according to FCC documentation it supports WCDMA 850/1900/2100 plus HSDPA 10.2 mbps
So, I don't know what's going on...
Hope somebody can help me, I heard there is a Field Test hidden option on the phone that can show some troubleshooting information, but I don't know how to access it.
Thanks for the help,
Luis

Planning to buy one too, so it'd be handy to know what's going on there. I take it you bought it unlocked? Also, is the APN and all that setup correctly? How do you have it setup, is it one of the new 3G phone lines or an old GSM one (which are capable of 3G as well)?

I have the exact same problem down in Mexico, I just received an unlocked Telus Milestone and all I get is edge. I am using the same APN configuration that I have on my Rogers Dream (G1) and I do get 3G on that one.
Also, I believe this forums are for HTC phones only, I'm not sure we'll get lots of help here on a Moto issue.

Mine does work on HSPA+ here on Telus.
Just a hypothesis would be: Since it has only been released on HSDPA/HSPA+ network in Canada, they haven't done proper testing on 3G mode and there is a bug in 3G only mode.
Like I said, I can't say for sure since the only other GSM network we have here is rogers which is mixed 3G and HSPA+.
On second thought, I do have a Fido/Rogers SIM lying around so I'll give it a shot over the weekend and let you guys know.

Thanks Ady, it does sound like a compatibility issue. I have tried Telcel, I should be able to try ATT in the US next week.
Other than the 3G issue, this phone very darn nice... way faster than the dream, Multitouch work's great ont the browser.

yeah, its really good.
Update: I gave fido a try and it seems to be working, but on HSPA.

I bought it locked to Telus, and got the unlock code from "UnlockMotoDroid"
My SIM card is one of the old GSM ones, but I already try the new 3G SIM Cards (kolby3g) and same problem, only EDGE data connection. APN and all that is correct.
pasker17, I'll love to hear if you find a solution. Keep me posted.
Ady, agree with you, other than the 3G issue, this phone is pretty awesome..!!! Hope I can find a fix soon. I'm wondering if this could be related to the HSPA+ advanced technology that might not be compatible here, but as far as I know it should be backwards compatible with any other 3G technology.
And also, I heard people is using it with AT&T no problems, 3G data speed. Do they have HSPA+ ?
Thanks for your help guys

AllI can tell you guys is ther eis something diffrent with Radio signal we are using here ( Canada ) and the one in South America, I been tryin to use Latam f/w on my stone and no signal aty all whatsoever , so th eother way around doesnt work , they must be something we are missing about network compatibility , 1 thing I am sure Telus 's 3g network is the new HSPA .

double post sry .

DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.

LuisoCR said:
DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.
Click to expand...
Click to collapse
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI

AverageCanadian said:
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI
Click to expand...
Click to collapse
Yes and no, you do need to provide an IMEI to get your data plan working, but it should work with any device. I did it when I had a 3GS and have used my SIM on other phones and 3G works normally when setting my old apn. This is indeed bizarre

I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds

LuisoCR said:
I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds
Click to expand...
Click to collapse
I take it you've tested known-working SIM cards and all (not only Kolbi ones), I know for a fact that mine works with APN: icecelular, if you care to give it a try with mine, let me know and we can arrange something. I really want to buy a Milestone and want to know if it works with 3g here or not

I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.

LuisoCR said:
I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.
Click to expand...
Click to collapse
OK then, if you've tested with apn:icecelular for the old GSM ones, and kolbi3g for the new ones, then I guess it's something specific to the phone, but this is extremely strange. :S

Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top

LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
How did you do this? I already ordered mine so as soon as it gets here I want to give it a try

Take a look at this thread
http://alldroid.org/threads/15924-Rooting-Telus-Milestone
They will tell you how to do it and even how to get root access, everybody is doing this in Canada and I already got root access on mine.
Let me know if you need some help

LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
That's great news, guess it was software. haha.

[Q] i9020A on AWS = no 3G? And is "carrier locked" possible?

Will the i9020A version of the Nexus S (which is I think the model sold by Koodo Mobile in Canada) get 3G connection on the AWS spectrum used by Mobilicity? (I believe this should be the same as TMobile)?
Also, is there such a thing as a carrier locked Nexus S? I want to buy the Koodo Mobile Nexus S for $425 off contract (cheapest I can find), but I want to use it on the Mobilicity network. Will I need to carrier unlock the device somehow? I can't seem to find any "unlock Nexus S" sources, so I assume this is unnecessary?
The more I look into this issue, the more confused I get. A lot of places say the Nexus S is quad-band GSM + AWS, so doesn't that mean I should be able to get 3G from anywhere? The FAQ on this forum states that the original Nexus S can only get 3G speeds on TMobile's AWS band--conversely, does that then mean that the new "AT&T" Nexus S phones can't get 3G speeds on AWS? i.e. Do I need to buy a phone from an AWS carrier to get 3G?

Blindsight51 said:
Will the i9020A version of the Nexus S (which is I think the model sold by Koodo Mobile in Canada) get 3G connection on the AWS spectrum used by Mobilicity? (I believe this should be the same as TMobile)?
Also, is there such a thing as a carrier locked Nexus S? I want to buy the Koodo Mobile Nexus S for $425 off contract (cheapest I can find), but I want to use it on the Mobilicity network. Will I need to carrier unlock the device somehow? I can't seem to find any "unlock Nexus S" sources, so I assume this is unnecessary?
The more I look into this issue, the more confused I get. A lot of places say the Nexus S is quad-band GSM + AWS, so doesn't that mean I should be able to get 3G from anywhere? The FAQ on this forum states that the original Nexus S can only get 3G speeds on TMobile's AWS band--conversely, does that then mean that the new "AT&T" Nexus S phones can't get 3G speeds on AWS? i.e. Do I need to buy a phone from an AWS carrier to get 3G?
Click to expand...
Click to collapse
I am in canada, just bought NS finally, that too from Koodo, and it is an Unlocked Rogers/AT&T/Bell/Telus/Fido compatible version. Not to mention it will work with any other bands in the world except the situation Wind/Mobilicity have.
Their phone system is not backwards compatible, they came out in the market just about 2 years ago, they started off with 3G/3.5G straight where Rogers initially started with Standard, moved on to Edge/2G/2.5G and upgraded themselves to 3G and eventually 3.5G, same goes for Telus/Bell/Fido.
If you purchase any of Wind/Mobilicity phone, they will be compatible with any other careers in the world, but you will not get 3G if tried on UMTS. Their phones will only work on the AWS 3G frequency. Which in case means if you bought wind/mobilicity compatible phone, you will get 2G/Edge on Rogers.
Other way around - Koodo phone with Wind/Mobilicity SIM - will give you Wind/Mobilicity Away network only, means it is useless for you. The only phone in canadian market works with Rogers and Wind 3G frequency is Nokia N8 which is a Pentaband phone. Nexus S on the other hand is a Quadband phone, and is made specifically for the career, thats why we have 3/4 different versions, AWS, UMTS, 4G to work with Sprint in US and i guess there is one other model for India and China as well.
All the Nexus S variants come unlocked, outright or on contract, as its a Google's own baby and they don't lock it except the bootloader.
I bought mine with Koodo from Future Shop as it is listed as not an outright sale on Koodo's website, but FS and BBY do sell them outright. It is unlocked out of the box, just pop your SIM in and you are good to go assuming you are going to go with Rogers/Bell/Telus/Koodo/Fido.
My two cents, go with Wind, they offer you wind tab, pay 350 + tax and use the phone to pay the rest of the money with wind tab and you are set if you really want Wind compatible phone.
I had the same problem and dilemma like you as I had a Desire Z with Bell and wanted to use it on Wind, ended up trading it with G2 from T-Mobile and used Wind mobile 3G network and Rogers 2G/Edge network up until now(I am with Rogers and have got a better deal with them for data, so no need to carry two phones on me anymore )
Hope this helps.
CreativeDevil

Blindsight51 said:
Will the i9020A version of the Nexus S (which is I think the model sold by Koodo Mobile in Canada) get 3G connection on the AWS spectrum used by Mobilicity? (I believe this should be the same as TMobile)?
Click to expand...
Click to collapse
it will not work
you need i9020T not A
AWS only comes on the i9020T

creativedevil said:
I am in canada, just bought NS finally, that too from Koodo, and it is ...
...
Hope this helps.
CreativeDevil
Click to expand...
Click to collapse
Thanks so much. That explains it very clearly. I guess I'll need to shell out a bit extra and get a phone from Wind or Mobilicity.
+Thanks

Go for it bud... u wont regret...
Creativedevil
Sent from my Nexus S using XDA App

[Q] Factory unlocks, ebay and international carriers.

Hello gents, I'll start with a short story to get you into the thread:
Me and my girlfriend live in Venezuela, our service providers are not up to par with american or european carriers in terms of available devices, so we bought an HTC Magic for each of us last year to try out Android, everything was fine, I learned how to root it, install roms and such, and we had a pretty good run with the phone and the OS.
Last week we got robbed and they took away our phones, I decided to get a Nexus S for her and I found one at a good price on eBay(270$+shipping) however this one is branded for Sprint, will I be able to go to my service provider and just tell them to attach my account to the phone I bought on ebay? or are the Sprint and Verizon Nexus S locked to those carriers exclusively?
If the answer to the second question is yes, then a third question is raised, can I in any way unlock this phone to use it on my non-american service provider?
I have seen other threads and the replies are always "the Nexus S is factory unlocked." but I dont know if this refers exclusively to the ones sold in the UK or retail stores in the US.
I apologize for any noobish behaviour, I'm a big fan of devices and gadgets yet I lack a lot of the technical skills you all seem to demonstrate.
Thanks in advance.
-Gaash

There is no such thing as a Verizon Nexus S. Sprint Nexus S have different radio bands than the regular Nexus S (I9020T/I9020A/I9023) and features a 4G radio with it. You have to make sure that the phone is compatible with your carrier's bands. Another thing to note is that the Sprint Nexus S is CDMA (No SIM card) as well.
All Nexus S models come unlocked regardless if you're on the contract or not. Sorry to hear about your incident

The model I bought is GT-I9020T, according to people on the internet(random links on google) this model works on GSM frequencies of 850, 900, 1800, & 1900. It supports UMTS 900, 1700, and 2100 frequencies.
My current provider works on 850 and 1900 for GSM and 850 for CDMA.
Do you think I will have trouble using the phone I bought for my girl?
I feel terribly dumb when I ask this, I cant explain why, hehe.

Oh, I think I figured it out, I bought for her the non branded GSM version, so yes, it will probably work on my provider.
But what happens if I buy a Sprint CDMA one for myself? Those are definitely cheaper, and CDMA seems to be better down here, at least more stable.
Thanks for your replies, and simpathy, it's been a rough week without a smartphone for both of us.

Gaash said:
Oh, I think I figured it out, I bought for her the non branded GSM version, so yes, it will probably work on my provider.
But what happens if I buy a Sprint CDMA one for myself? Those are definitely cheaper, and CDMA seems to be better down here, at least more stable.
Thanks for your replies, and simpathy, it's been a rough week without a smartphone for both of us.
Click to expand...
Click to collapse
I'm not sure and I wouldn't say the CDMA version is more stable. I personally never used the Nexus S 4G but from what I can tell from threads is that there are problems with WiFi or something of that sort.
You might want to ask the carrier yourself via phone to see if it would be compatible or so. Just let them know about the bands the phone supports.
And that's interesting if your carrier supports CDMA and GSM.
CDMA = No SIM card
GSM = SIM card
GSM is more popular around the world. Just including that just incase!

Alright, so I talked to my carrier they said the following:
-If I buy a CDMA phone with no contract on the US I will be able to register it on their network.
-If I buy an unlocked GSM phone I can register it on their network.
I guess I'll have to buy a couple of GSMs just to be sure... even tho they are about 100$ more expensive.
Thanks for all the replies, catch you later!

[Q] ATT nexus s needs to work with tmobile

I currently have a nexus s its the factory unlocked that has att 3g band ( i didn't even know it existed when i bought it) i need to try to get some t mobile 3g/4g speeds out of it is this possible and if so what rom and how i have heard it can be done but no definite answer some one please help

Not possible. Best you'll get is EDGE. Same goes for us with Tmo to get on AT&T

nickmv said:
Not possible. Best you'll get is EDGE. Same goes for us with Tmo to get on AT&T
Click to expand...
Click to collapse
This, it will not work.
That model does not support the UMTS/HSPA bands used by T-Mobile (1700/2100). It supports 850/1900 (used by AT&T and several Canadian carriers).
Changing your ROM will not fix this. Flashing a T-Mobile radio will not fix this either - it's a hardware issue.
As it is quad band GSM you will get 2G service.

I9020A
I9020T
Bicycle vs. skateboard.
Not going to work as others said. Best is to sell, re-buy and cut your losses. Sorry.

That's actually what I thought I guess ill just sell and buy something else, thanks for the clarification guys.

try press menu button and press select radio band in phone information after dial *#*#4636#*#*
change to automatic or other country and wait

haneyville10 said:
I currently have a nexus s its the factory unlocked that has att 3g band ( i didn't even know it existed when i bought it) i need to try to get some t mobile 3g/4g speeds out of it is this possible and if so what rom and how i have heard it can be done but no definite answer some one please help
Click to expand...
Click to collapse
that will never happen
you are better off returning it, and buying the proper model for AWS band (1700/2100)

Verizon S GS3 on Straight Talk

Hi all,
With Verizon releasing officially, the update making its SGS3 Global ready atleast for voice as of now, a lot of discussion is happening right now about the Global capabilities.
FYI. I'm a good reader and explorer on hofo,androidforums and xda. So any guidance is highly appreciated
So here is my question.
I have a Verizon S GS3. It is brand new.
1. Can I use it with Straight Talk T-Mobile SIM ( T-Mobile has good coverage near my house ) after doing the rooting, unlocking, etc. etc all the technical stuff
2. If I unlock the phone, will it be truly global capable, I mean, can I use my S GS3 on any GSM Network in the World, even in the USA, with 3G Speeds? Did anyone use it in any Country with 4G LTE Speeds?
3. I know this is really a very very strange question. But after unlocking the S GS3, will it be working on the AT&T LTE Netowrk in the USA? My thinking is, if it working in the LTE Network in the USA, then it will work in other countries as well, where LTE Network is going to be available in the future. Sorry, I know this is a bit weird.
If You can please refer and threads or links, it is fine with me. I'm also looking and not depending only on the answers that I get from this thread. But looking for replies/guidance/links though.
Thank You.

hope this is the answers you are looking for
qzmpal said:
Hi all,
With Verizon releasing officially, the update making its SGS3 Global ready atleast for voice as of now, a lot of discussion is happening right now about the Global capabilities.
FYI. I'm a good reader and explorer on hofo,androidforums and xda. So any guidance is highly appreciated
So here is my question.
I have a Verizon S GS3. It is brand new.
1. Can I use it with Straight Talk T-Mobile SIM ( T-Mobile has good coverage near my house ) after doing the rooting, unlocking, etc. etc all the technical stuff
2. If I unlock the phone, will it be truly global capable, I mean, can I use my S GS3 on any GSM Network in the World, even in the USA, with 3G Speeds? Did anyone use it in any Country with 4G LTE Speeds?
3. I know this is really a very very strange question. But after unlocking the S GS3, will it be working on the AT&T LTE Netowrk in the USA? My thinking is, if it working in the LTE Network in the USA, then it will work in other countries as well, where LTE Network is going to be available in the future. Sorry, I know this is a bit weird.
If You can please refer and threads or links, it is fine with me. I'm also looking and not depending only on the answers that I get from this thread. But looking for replies/guidance/links though.
Thank You.
Click to expand...
Click to collapse
for Q1:yes you well be able to use any network... install any mod now most of them are already rooted and unlocked
for Q2:yes you can... all you need to ddo is to download a program called hiapn.. wipe the existing apn settings.. then auto detect and you are good to go 3g and hspa
Q3: yes it works thanks to the magic of hiapn software... but not many countrys use LTE .. usa canada japan and maybe few others

Verizon SGS3 on any GSM Carrier
Hi experts,
I have a small doubt here.
If the Verizon SGS3 can be used with any GSM Carrier around the world, then that means, the Verizon SGS3 can be used with AT&T or T-Mobile as well along with Verizon Network.
But the T-Mobile or AT&T Versions cannot be used on the Verizon's Network. Is that true?
I'm have got a traveling assignment coming up to Europe this Summer and I need to know what is the best possible solution out there before I leave.
Thank You.

Verizon's GS3 uses CDMA technology for the phone calling and data, as far as I know the SIM in the verizon version is only used for LTE.
From what I have read in forum posts, (this one in particular http://forum.xda-developers.com/showthread.php?t=2013647) if you pop in a SIM card, calling and texting should work. If you want data to work then you need to change some APNs around. Stock touchwiz does not allow this so you would need an app to do that. AOSP ROMs should have a way for you to edit APNs.
On the topic of getting 4G on any other network besides Verizon, that is fairly unlikely as they all use different technologies/ bands. Verizon has LTE, T-Mobile has HSPA+, not entirely sure what AT&T has but I think its also LTE.

This phone will take any SIM card cut to micro-size.
3G+ speeds depends on the frequency the carrier uses. The VZW GS3 uses the following radio frequencies after the JB update: GPRS/EDGE/GSM (850/900/1800/1900); HSPA/UMTS (2100) [I had to search high and low to find this for my trip to China]
Each LTE carrier uses different radio frequencies, and global countries also use LTE frequencies different than the US ones. 4G is a very varied standard at the moment.
If you want fast internet on a non VZW carrier, it better have HSPA+, otherwise you are on 3G at best.
Right now, the only truely global phone is the iPhone5 on VZW, which supports 5 different LTE frequencies. Sad but true.
The US based SG3's dont even have the FM radio that the international versions have

Edge
Mix3d said:
This phone will take any SIM card cut to micro-size.
3G+ speeds depends on the frequency the carrier uses. The VZW GS3 uses the following radio frequencies after the JB update: GPRS/EDGE/GSM (850/900/1800/1900); HSPA/UMTS (2100) [I had to search high and low to find this for my trip to China]
Each LTE carrier uses different radio frequencies, and global countries also use LTE frequencies different than the US ones. 4G is a very varied standard at the moment.
If you want fast internet on a non VZW carrier, it better have HSPA+, otherwise you are on 3G at best.
Right now, the only truely global phone is the iPhone5 on VZW, which supports 5 different LTE frequencies. Sad but true.
The US based SG3's dont even have the FM radio that the international versions have
Click to expand...
Click to collapse
Yeah, my girlfriend has a verizon s3 and with straight talk she is only on edge it never changes. It makes the phone nearly useless. Ive tried to talk her into letting me flash and unlock it but she isnt real interested in it. I dont even know forsure if unlocking the bootloader downgrading to 4.1.1 and using the att sim unlock method would work but I would assume that flashing it would allow you to at least get 3-4g. not?