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So I call AT&T before ordering on amazon, and the rep tells me that I'll be able to call back and switch my data plan to the "5GB Unlimited." I inquire as to how the plan works, she says that if I go over 5GB, I get charged, because it is not unlimited. But then she confirmed that I'll be keeping the grandfathered data plan.
Is this consistent with what other people are getting? Just want to make sure I'm not screwing myself over. Thanks!
It is not called 5GB unlimited. It is LTE unlimited and you will never be charged for overage. What happens is you will be throttled (300k to 500k speed) when you use over 5GB.
You will have to call AT&T to switch back to your unlimited plan after you received your phone from Amazon.
You will probably want to follow up with AT&T after you get your phone to make sure you are actually keeping your grandfathered unlimited plan and that you have not actually been switched over to the 5GB plan.
I had to convince the at&t rep when ordering over the phone that I should have unlimited grandfathered plan.
It is always worth checking to make sure they didn't take it away from you.
While on the phone and on web chat, I asked this specifically with radioshack rep several times that i want to keep my grandfathered unlimited data and they say yes it will be possible. I told them why on my receipt it shows mt dataplan got switched to the 5gb+tether for $50, they said this is only for initial processing, but after approval, everything will go back to the way it was. I made sure to get them to confirm this before I purchased and after i purchased haha.
We will see if this is still the case when I finally get my phone. If not, sucks I might have to cancel and return the phone. unlimited data is pretty valuable especially when you get to go all the way up to 5GB before being throttled in LTE.
When I placed my pre-order through AT&T, I specifically had the option to add the "LTE Unlimited Personal" data package. I was pretty tempted by RadioShack offering it at $50. But given all I read about them farqing things up for pretty much everybody they sell things to, I paid the whole $200 through AT&T. I am willing to pay extra to make sure nobody screws up my unlimited data plan. But that's just me.
I kept my smartphone unlimited plan. AT&T had no problem letting me keep my plan
Keeping my unlimited data plan is the sole reason I always upgrade through ATT. Sure the Radio Shack and Amazon prices are always lower but I never fully trust that ATT will put unlimited data back after I get the phone...
snvyas said:
Keeping my unlimited data plan is the sole reason I always upgrade through ATT. Sure the Radio Shack and Amazon prices are always lower but I never fully trust that ATT will put unlimited data back after I get the phone...
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Agreed. Spending more in the store is worth it to me rather than running the chance of losing the unlimited data plan.
SR4 said:
Agreed. Spending more in the store is worth it to me rather than running the chance of losing the unlimited data plan.
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Even if somehow they screw your data plan up. You can always get your unlimited data plan back. As long as you can:
-Prove that you've had it
-Say that it was changed without your knowledge / consent.
I cannot add them back in the store. You will have to call 611 to get it added back to your account if it was messed up by some other retailer. It's always worth checking your account online to make sure. Or dial *3282#. That will tell you what data plan you currently have.
The type of data connection doesn't matter either. If you are just now moving to your first LTE device, the amount of data you are allowed to transfer before the throttle increases to 5gb from 3gb. The cost is the same and it is still unlimited. Meaning no overage costs.
If you have any specific questions or if customer service gives you any trouble. Please message me and I can help resolve it.
My contract just ended and I have the $30 unlimited data grandfathered. I've always been able to keep it when upgrading by speaking to customer service. But this time I don't want to upgrade for another 2yr contract. I've been a customer forever and would like to have the freedom of no contract for a little bit. I'm currently using a 3g samsung captivate but want to get the s3. I found a really good deal on craigslist. Will at&t let me keep unlimited data without upgrading? I'm just worried that they tell me yes when I call, then after I buy the phone they say no you gotta upgrade. That would suck..
Just swap the sim card into the new phone.
Sent from my One X using xda premium
hugebulge said:
Just swap the sim card into the new phone.
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I believe the GS3 is a MicroSIM, and the Captivate is a "regular" SIM. So the person can get a MicroSIM from AT&T. If you call for one, I think they charge you $15. But in store, they will often give it to you for free to AT&T account holders.
You can also cut the SIM to make it work, using guides online. But its probably easier to just get a free new one from the store.
jsmizzle said:
My contract just ended and I have the $30 unlimited data grandfathered. I've always been able to keep it when upgrading by speaking to customer service. But this time I don't want to upgrade for another 2yr contract. I've been a customer forever and would like to have the freedom of no contract for a little bit. I'm currently using a 3g samsung captivate but want to get the s3. I found a really good deal on craigslist. Will at&t let me keep unlimited data without upgrading? I'm just worried that they tell me yes when I call, then after I buy the phone they say no you gotta upgrade. That would suck..
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Dont' worry, they can't make you upgrade, you can use whatever hardware you want (as long as its compatible with their network).
If you don't presently have LTE on your account, and the phone you are buying is compatible with AT&T's LTE bands, you can get it added to your account w/o an upgrade and w/o a new contract. But you have to go through AT&T to do it (either by phone or in an AT&T store). Simply tell them you want to keep unlimited data, and add LTE. They technically have to change you to a "new" data plan that is unlimited data with LTE, but its really just the same - unlimited data, but with LTE capability added and no extra fee (its just what they do to make it work in their system). Just make sure they do it right before you leave the store or hangup the phone. Its not completely straightforward, it took them about 15 minutes to get it right for me at my AT&T store, and the rep had to bring the manager into it, and they were really trying. But its worth the hassle, since if they screw it up and take unlimited data off your account, its a real pain to add it back.
And this is the only way to add LTE to your account, if the S3 you are buying has LTE.
Thanks guys for the replies. Apparently, the LTE microSIM is different from the 3g microSIM. Even though they're the same size the coding is different. So i'm gonna need to visit the store to get the LTE card. AT&T customer service did tell me that my unlimited data won't change and I won't need to upgrade. So that's cool.. Now it's about choosing which phone to get. I'm still thinking the S3 but I just looked at the demo models at best buy. Damn this is hard. The one x is a beauty and even the atrix hd looks great too. I might just wait until the iphone 5 release on the 12th so all the other phone prices will drop. But that's a whole different thread..
So, as we know now, Verizon plans to end unlimited data sometime "this summer" for users that go from a 3G to 4G plan unless you plan to buy the phone at full retail unsubsidized - which you can then keep your unlimited.
Well, I am off contract right now as my latest 2 year contract ended about 3 months ago and have just been waiting for what I think is a worthy phone. That will likely be the SGS3 "this summer". I also still use my 3G Droid. And, I also only use about 2gb a month average, but like the idea of keeping unlimited for future growth especially on the 4G network which eats data use and because I am grandfathered in.
So I am not sure what to do.
1. rush out and get something like the RAZR Maxx so I can get onto 4G and keep my unlimited data and forget the SGS3 before the new tiered data plans kick in, but then not be able to get the SGS3 when it comes (unless I out right buy it).
2. just hold out for the SGS3 and hope it comes before "this summer" (or before whenever they drop the new tiered data plans) and thus, kill off keeping the unlimited data since I will be going from 3G to 4G and just get on their new tiered plans and lose my unlimited plan for the sake of the newest phone.
3. just hold out for the SGS3 and buy the darn thing at full retail - likely about $700 - and keep my unlimited data so get the best of both worlds but at a BIG price tag
Thoughts? It seems like my only saving grace is this "We will share specific details of the plans well in advance of their introduction so customers will have time to evaluate the plans and make the best decisions for their wireless service." as it seems to imply they will give us time to decide what is best ahead of when I really must make a move as I would like to see the SGS3 drop before the tiered data plans so I could go out and get it AND keep my unlimited data.
Lock-N-Load said:
So, as we know now, Verizon plans to end unlimited data sometime "this summer" for users that go from a 3G to 4G plan unless you plan to buy the phone at full retail unsubsidized - which you can then keep your unlimited.
Well, I am off contract right now as my latest 2 year contract ended about 3 months ago and have just been waiting for what I think is a worthy phone. That will likely be the SGS3 "this summer". I also still use my 3G Droid. And, I also only use about 2gb a month average, but like the idea of keeping unlimited for future growth especially on the 4G network which eats data use and because I am grandfathered in.
So I am not sure what to do.
1. rush out and get something like the RAZR Maxx so I can get onto 4G and keep my unlimited data and forget the SGS3 before the new tiered data plans kick in, but then not be able to get the SGS3 when it comes (unless I out right buy it).
2. just hold out for the SGS3 and hope it comes before "this summer" (or before whenever they drop the new tiered data plans) and thus, kill off keeping the unlimited data since I will be going from 3G to 4G and just get on their new tiered plans and lose my unlimited plan for the sake of the newest phone.
3. just hold out for the SGS3 and buy the darn thing at full retail - likely about $700 - and keep my unlimited data so get the best of both worlds but at a BIG price tag
Thoughts? It seems like my only saving grace is this "We will share specific details of the plans well in advance of their introduction so customers will have time to evaluate the plans and make the best decisions for their wireless service." as it seems to imply they will give us time to decide what is best ahead of when I really must make a move as I would like to see the SGS3 drop before the tiered data plans so I could go out and get it AND keep my unlimited data.
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rumor is that if you buy a price at full price from here on out and are already grandfathered into unlimited data you do not lose it so either go to teired data and pay for overage charges and watch what u use, or just pay more for the phone
dragonfly1113 said:
rumor is that if you buy a price at full price from here on out and are already grandfathered into unlimited data you do not lose it so either go to teired data and pay for overage charges and watch what u use, or just pay more for the phone
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Well, I already said all that you repeated so not sure what was added - but your wrong... "from here on out" is not true as it has not started yet.
It depends on your actual usage I guess. If having unlimited data is truly important to you, I wouldn't chance holding out for the sgs3. I have the cdma gnex, and I am very pleased with it. I really don't see a substantial gain on the newer phones over the gnex, so my opinion is you should just upgrade while you still can and get the gnex. Wouldn't bother with Moto. They don't like their customers, it seems.
Sent from my Galaxy Nexus using xda premium
Hey Everyone,
Not sure if I should be asking here so let me know if I should go somewhere else. Here is my situation: I currently have a ATT GS2 (NOT skyrocket 4g) which I used my upgrade for about 6 months ago, but now I want the One X. I am on a family plan and I am grandfathered to unlimited data. Now, my sister is eligible for an upgrade and she wants a GS2, so I was thinking of using her upgrade to get the One X and we can just swap phones, win win right? Now the part I am confused about is would I get to keep my unlimited data since the One X is a 4G phone? Would the unlimited data be 4G speeds if I did get to keep it? Would she be able to downgrade to the cheaper non 4g data plan after the switch? It is all very confusing to me and any clarification would be appreciated.
Thanks!
kroovy said:
Hey Everyone,
Not sure if I should be asking here so let me know if I should go somewhere else. Here is my situation: I currently have a ATT GS2 (NOT skyrocket 4g) which I used my upgrade for about 6 months ago, but now I want the One X. I am on a family plan and I am grandfathered to unlimited data. Now, my sister is eligible for an upgrade and she wants a GS2, so I was thinking of using her upgrade to get the One X and we can just swap phones, win win right? Now the part I am confused about is would I get to keep my unlimited data since the One X is a 4G phone? Would the unlimited data be 4G speeds if I did get to keep it? Would she be able to downgrade to the cheaper non 4g data plan after the switch? It is all very confusing to me and any clarification would be appreciated.
Thanks!
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People with Unlimited data are getting switched to unlimited LTE. No worries
And no difference in price for LTE, either. Just make sure they do it right, especially if done in store. If they mess it up and put you on a tiered plan, its very difficult to switch back.
redpoint73 said:
And no difference in price for LTE, either. Just make sure they do it right, especially if done in store. If they mess it up and put you on a tiered plan, its very difficult to switch back.
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+1
Make sure they repeat back your data plan and features back to you to make sure and what I usually do is when I get home I call AT&T (dial 611) and double check with them as well.
If they do end up removing your "unlimited" data, and they try to tell you they "can't" switch it back, just request a regional manager, they should have someone local, and demand it. My local corporate store has, on two different occasions, (tried to) switch me to a tiered plan but I ended up getting it back.
Thanks for the advice everyone! One last question: would it be best for me to buy it from the ATT store to have the easiest transition, or, lets say if I got it from Amazon/Target/wherever its cheaper, would that be too much of a hassle or impossible to get the correct data plans?
kroovy said:
Thanks for the advice everyone! One last question: would it be best for me to buy it from the ATT store to have the easiest transition, or, lets say if I got it from Amazon/Target/wherever its cheaper, would that be too much of a hassle or impossible to get the correct data plans?
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if you buy onlinefrom amazon you have to choose a new plan at purchase so get it at a store.
It's a simple cross upgrade. You'll be fine. You'll be grandfathered into an LTE plan which means 5gbs of data before you get throttled. I always advise folks to go to an ATT corporate store over getting the phone cheaper at authorized retailers cos they usually mess things up. Amazon has weird contracts too. Something about they won't let you change your plan for 6 months? Idk
Sent from my HTC One X using XDA
Verizon is making some changes to their plans starting tomorrow (as everyone already knows).
I understand that one of these changes is that if we are currently on the grandfathered data plan, the only way to keep this is if we pay the full price for a phone upgrade.
Since the full price upgrade will not put us in a 2-year contract or use a currently available upgrade, would it be possible to upgrade a phone and sell that new boxed phone to try to offset the price of a full upgrade (since I'll eventually pay the full price to upgrade my phone sometime).
I'm not expecting to break even, but I was just wondering if it were a possibility.
cylic said:
Verizon is making some changes to their plans starting tomorrow (as everyone already knows).
I understand that one of these changes is that if we are currently on the grandfathered data plan, the only way to keep this is if we pay the full price for a phone upgrade.
Since the full price upgrade will not put us in a 2-year contract or use a currently available upgrade, would it be possible to upgrade a phone and sell that new boxed phone to try to offset the price of a full upgrade (since I'll eventually pay the full price to upgrade my phone sometime).
I'm not expecting to break even, but I was just wondering if it were a possibility.
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If you know verizon you know that wont happen. But I'd be happy to pay full price to keep unlimited
Sent from my Incredible 2 using XDA
I don't really know much about Verizon's marketing habits. I'm just reading stuff like this and this!
I hope it doesn't cost the full price
Verizon Blows
I've been using 40 gigs avg a month going back 4 years because I'm on the road a lot. Nothing good lasts forever. As a grandfathered subscriber my plan is to keep my Bionic until it dies and just pay full price for a Nexus or something. Getting rid of you unlimited data for a cheap price for a new phone is not worth it in my opinion.
Please use the Q&A Forum for questions &
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Moving to Q&A
Upgraded my S3 today to a S4 and I was still able to keep my Unlimited Data, thanks to the clever workings of the rep at Costco.
Since I still have a regular line on my account, he was able to do some switching around with the lines and keep my data plan intact
According to him Costco does what they can do to keep the customer happy.
BestBuy and Verizon could not do anything for me.
Pico said:
Upgraded my S3 today to a S4 and I was still able to keep my Unlimited Data, thanks to the clever workings of the rep at Costco.
Since I still have a regular line on my account, he was able to do some switching around with the lines and keep my data plan intact
According to him Costco does what they can do to keep the customer happy.
BestBuy and Verizon could not do anything for me.
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Just curious, did you have more than one line to begin with, and were you still in contract (if so, how long was left)? When upgrading time comes around I don't want to lose my unlimited either.
That makes sense... Costco is a retailer, so if they want to sell you the device @ a discounted price, they can... and from the sounds of things, WILL. Costco will do anything for members and this sounds like a rad deal!
You'll never get that kind of deal from VZ directly. I have unlimited too and bought my S3 of ebay to avoid losing my data.
Shhhh!!! And its very possible to do this directly through Verizon if you take the self service route.
Sent from my SCH-I535 using Tapatalk
MartyMacGyver said:
Just curious, did you have more than one line to begin with, and were you still in contract (if so, how long was left)? When upgrading time comes around I don't want to lose my unlimited either.
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I have 2 data lines and one non data (regular phone) on my account, that is how costco was able to keep my data intact. without the reg line I dont think they would of been able to keep the data unlimited.
Not sure how much time I had on my contract
So I have an none smart phone on my plan that is eligible for an upgrade. If I upgrade my phone with that to keep unlimited data do I have to keep the none smart phone on my data plan and pay the extra $9. Our can I take it off after I upgrade mine with it to keep unlimited.
Sent from my SCH-I535 using XDA Premium 4 mobile app
verizon and unlimited data
mosfet356 said:
So I have an none smart phone on my plan that is eligible for an upgrade. If I upgrade my phone with that to keep unlimited data do I have to keep the none smart phone on my data plan and pay the extra $9. Our can I take it off after I upgrade mine with it to keep unlimited.
Sent from my SCH-I535 using XDA Premium 4 mobile app
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If you renew your contract in any way shape or form you will lose your unlimited data.
An upgrade means you can sign a contract to get a phone subsidized. An upgrade is not a courtesy or a freebie, the word is misleading. An upgrade eligibility simply means Verizon or whatever carrier will let you sign a contract to get a phone on subsidy. Use it and the unlimited goes away.
The only way to maintain unlimited data is to not alter your contracted terms. If you sign a new contract it'll go bye bye.
The only ways to get a new phone without losing your unlimited data is to acquire a phone without putting your line with unlimited in contract. There are many ways to do this, none of which I spell out in detail.
If you search ebay you can purchase unlimited data for around $150-200 off people selling it.
It greatly depends on where you go. I recently found a great third party Verizon retailer with a system which still allows people to keep unlimited data. I believe it has to do with the insurance they go through. Corporate and Best Buy go through assurion which absolutely cannot in any shape or form allow you to keep unlimited data.
Other systems do have workarounds and some people are willing to oblige. Just recently I let my brother use my upgrade (my line is unlimited, his is tiered) but every location I asked said it was impossible for him to take my upgrade and let me keep my unlimited data. Well, here I am now still rocking unlimited data with a 2 year contract extension.
The third party location I found was great to us and even offered to help my mom keep unlimited data using a subsidized upgrade using a "musical phones" method.
Sent from my SCH-I535 using Tapatalk
makaveliq3 said:
If you renew your contract in any way shape or form you will lose your unlimited data.
An upgrade means you can sign a contract to get a phone subsidized. An upgrade is not a courtesy or a freebie, the word is misleading. An upgrade eligibility simply means Verizon or whatever carrier will let you sign a contract to get a phone on subsidy. Use it and the unlimited goes away.
The only way to maintain unlimited data is to not alter your contracted terms. If you sign a new contract it'll go bye bye.
The only ways to get a new phone without losing your unlimited data is to acquire a phone without putting your line with unlimited in contract. There are many ways to do this, none of which I spell out in detail.
If you search ebay you can purchase unlimited data for around $150-200 off people selling it.
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That's simply not true as long as you don't take the upgrade on the number that has the unlimited data you can upgrade on any of the others that don't and it does not affect the unlimited line at all
scottguest11 said:
That's simply not true as long as you don't take the upgrade on the number that has the unlimited data you can upgrade on any of the others that don't and it does not affect the unlimited line at all
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The most basic way, of which I have personally used myself, is to have a basic phone attached to your [insert service provider here] service contract. Whenever you have an upgrade for your smartphone line, swap it to the basic phone, then upgrade through that "dumb" phone. Once you receive the new smartphone, activate it on your smartphone account, and reactivate the basic phone on its original line. Voila.
Edit: I am sure there are other methods which may be more effective (not have to pay for a secondary basic phone), however this one has worked for me (and others). Your call as to how you will proceed...
Don't forget the new $30 upgrade fee on Verizon.
Sent from my SCH-I535 using Tapatalk
scottguest11 said:
That's simply not true as long as you don't take the upgrade on the number that has the unlimited data you can upgrade on any of the others that don't and it does not affect the unlimited line at all
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You're 100% correct!
scottguest11 said:
That's simply not true as long as you don't take the upgrade on the number that has the unlimited data you can upgrade on any of the others that don't and it does not affect the unlimited line at all
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Correct. I went into detail with a manager at a VZ store once and he told me you can change anything on your account, like minutes or text, which will not affect your unlimited data. Once you upgrade your phone and get that subsidized price, you lose the data and go on a new 'share everything' package.
You can, however, transfer an account/number to someone and they'll keep unlimited data... so if you have an extra line on your account with unlimited data, you can sign a release of liability over to that person and they will have the line/account exactly as it was on your account, because you're just moving the line from one owner to another. I did this in June with my ex.
Maybe that's what the people on eBay are doing... it's shifty and I'd try to avoid it, though.
This can also work through verizon.
Just talked to a clerk online and told her exactly what I wanted to do and she helped me through the whole process. All you need to do is switch your upgrade to another line with data, renew their contract by buying the phone, from there you can either chose pick up phone in-store or have them ship it to you. Once you get it just activate the phone on your line and your good to go.
scottguest11 said:
That's simply not true as long as you don't take the upgrade on the number that has the unlimited data you can upgrade on any of the others that don't and it does not affect the unlimited line at all
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I can attest to this. Just upgraded my wifes phone today. I have unlimited data and she does not. We went to the Verizon store and they kept the plan the same.
What we did was use the upgrade on another line and then just swap the sim cards when we got home and it worked fine.
I used the upgrade on a dumb phone on my account. When I get the S4 Can I just put my SIM card in it and activate it without having to call Verizon again?
drake90001 said:
What we did was use the upgrade on another line and then just swap the sim cards when we got home and it worked fine.
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Verizon has sim cards?
Sent from my SPH-L710 using XDA Premium 4 mobile app
This wouldn't really make sense to someone who doesn't already have a spare data line.. Regardless your still paying for 2 lines, if you cancel there is a hefty fee that goes with it.. If you don't already have a spare data line itd be a better idea just to buy a phone at retail price.. Wouldn't it?
Sent from my Nexus 7 using Tapatalk
Frostacious said:
Verizon has sim cards?
Sent from my SPH-L710 using XDA Premium 4 mobile app
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4g phones do.
And we have separate lines because we're on a family plan.