Hi everyone, I just bought my Transformer today. When the salesperson plugged in the unit, everything worked fine. Then I brought the tablet home. I've been charging it for 3 hours plus, but I can't still turn it on. Nothing appears on the screen when I hold down the power button. Is there any way to check if the tablet is charging or the cable is faulty? Thanks so much
You may want to try plugging it into a computer and attempting to turn it on. I've had issues before when the screen didn't turn on and this has worked for me so far.
Sent from my Captivate
curti.nogg said:
You may want to try plugging it into a computer and attempting to turn it on. I've had issues before when the screen didn't turn on and this has worked for me so far.
Sent from my Captivate
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is there any chance the cable is faulty? is there any way to check if it is charging, as there is no light indicator?
handsomeboy1702 said:
is there any chance the cable is faulty? is there any way to check if it is charging, as there is no light indicator?
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It might be possible, but I'm not sure. You could try to see if you can put the Transformer in APX mode.
It happened to me once, and the problem was low charge.
I could test the cable though with the dock - and the light lit up, so after a few mins of charging I was able to turn it on.
Use the dock if you have one. It worked for me.
Sent from my MB860 using xda premium
Related
I received the device at 4 today, opened it and found, to my dismay, that it wouldn't turn on. I tried holding the power button for 10 seconds and 30 seconds, after ten seconds my device makes a clicking noise, but nothing else happens. I've tried holding the power button and the volume up and down buttons ( they are not sticking), also with no results. When I plug it into my computer, it does not show up. Perhaps I need to download drivers? I've also tried plugging it in and charging it, still nothing. I called Asus support and got a trainee who said they would get back with me, whatever that means.... any help or advice would be much appreciated.
Thanks in advance.
Sent from my Desire HD using XDA App
That happened to me too. I plugged it into AC over night and the next day it worked. Display has sometimes problems coming out of sleep mode. Try it!
...besides: not do discourage you, but now, mine's completely bricked, display doesn't turn on at all
Wow man that sucks hope I fair a little better. I will try that tho. Asus sure is having a troublesome release
Sent from my Desire HD using XDA App
Give it a few hours on the provided charger. Then hold the power button 10 seconds. Then wait 2 minutes. Then try to turn it on again. If that does not work, leave it overnight on your computer USB in case there is something wrong with your charger.
Just an idea.
I'll try that tho my charger gets warm but my transformer does not
Sent from my Desire HD using XDA App
kenshin0088 said:
I'll try that tho my charger gets warm but my transformer does not
Sent from my Desire HD using XDA App
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Mine happens to be charging right now, and the machine does not get very warm at all, but the charger gets fairly warm, so that might be normal, I don't know.
That makes me feel better lol
Sent from my Desire HD using XDA App
Just a thought here and its probably not the problem. But did the Plug attachment on the transformer click into the transformer properly? I had big problems with it not clicking home and had to actually file down the little T notch on the transformer until it clicked home!!
AFK_Matrix said:
Just a thought here and its probably not the problem. But did the Plug attachment on the transformer click into the transformer properly? I had big problems with it not clicking home and had to actually file down the little T notch on the transformer until it clicked home!!
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That's why I was thinking that he could put it on the computer's USB overnight, it won't charge up all the way, but if there is something wrong with the transformer it might be enough to get started.
My battery was dead out of the box. After a quick charge it turned on at 5% battery life.
so i left it pluged into my computer all night and still nothing. its a bit wierd tho my computer is telling me i have new hardware connected but it will not let me see it. so i dont know what to do i guess im going to have to RMA. anyway thanks for all the help
I think the problem most of you are having, especially when just starting to use a new device, is a combination of a fairly low/flat battery coupled with the default lock screen bug, which causes the display to not function correctly occasionally. So start off by charging it up, then doing the 10+seconds force power off method to make sure its off. Then press and hold the power button for 5-6 seconds to do a normal power on. This way it should boot up properly, avoiding the lock screen bug to start off with, make sure to keep the display alive until you unlock the screen, then change the default lock screen to something else, or simply disable it totally.
kenshin0088 said:
so i left it pluged into my computer all night and still nothing. its a bit wierd tho my computer is telling me i have new hardware connected but it will not let me see it. so i dont know what to do i guess im going to have to RMA. anyway thanks for all the help
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It seriously sounds to me like you could also be in apx mode.Make sure your volume up button is not sticking.
i thot that too but i can not even get into the bootloader
couldn't find any info so i'll see if i can hopefully get some answers
been running my inspire using Existz's ICS rom via the ace hack kit. no problems. i went and picked up an infuse 4g and decided to use it. so had that rooted and running. yesterday backed up everything on the inspire and removed the sim and sd card started using them in the infuse. was still playing games and such on the inspire. here's were things started to act weird. plugged in both phone on the wall charger and powered off the inspire. well it kept rebooting in recovery. i'd go down to power off and it'd come back on. did this maybe 3 times and then finally stayed off. today went to show a friend that was interested in it and it would not power on. no led light, nothing. plugged it in and still nothing. put in the spare battery and no led light or anything. tried to put it into recovery, nadda. put the sim and sd card in thinking it may make a difference, nope. so i'm not getting any power.
any help is appreciated.
BLU CIVIC said:
couldn't find any info so i'll see if i can hopefully get some answers
been running my inspire using Existz's ICS rom via the ace hack kit. no problems. i went and picked up an infuse 4g and decided to use it. so had that rooted and running. yesterday backed up everything on the inspire and removed the sim and sd card started using them in the infuse. was still playing games and such on the inspire. here's were things started to act weird. plugged in both phone on the wall charger and powered off the inspire. well it kept rebooting in recovery. i'd go down to power off and it'd come back on. did this maybe 3 times and then finally stayed off. today went to show a friend that was interested in it and it would power on. no led light, nothing. plugged it in and still nothing. put in the spare battery and no led light or anything. tried to put it into recovery, nadda. put the sim and sd card in thinking it may make a difference, nope. so i'm not getting any power.
any help is appreciated.
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If the phone is not booting at all and even trying a spare battery is not showing signal of life, then take it to a service centre. When the phone is plugged is showing the led light?
No, no led light anymore. Unsure of how whatever happened happened.
Sent from my SGH-I997 using xda app-developers app
BLU CIVIC said:
No, no led light anymore. Unsure of how whatever happened happened.
Sent from my SGH-I997 using xda app-developers app
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Try another cable, maybe is failing and the battery just discharge 100%. Have you tried plugging it to the PC?
glevitan said:
Try another cable, maybe is failing and the battery just discharge 100%. Have you tried plugging it to the PC?
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plugged it into the computer and the pc "device connected" sound came on and installing driver pop up window came up, but nothing from the screen or led
BLU CIVIC said:
plugged it into the computer and the pc "device connected" sound came on and installing driver pop up window came up, but nothing from the screen or led
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maybe the screen has issues. Are the capacitive buttons doing anything when you touch them?
No, buttons aren't lighting up either. Going to try some more different cords and try plugging it into my wife's mac book and see if that does anything.
Sent from my SGH-I997 using xda app-developers app
well still nothing. any recommendations on where i can take or send my phone to get repaired?
BLU CIVIC said:
well still nothing. any recommendations on where i can take or send my phone to get repaired?
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I have no idea about that...but send an email to HTC to see what they tell you...
Try letting it sit and charge for a while second try to boot into hboot. I'm assuming that you rooted your phone so going through HTC for repair is not an option. I had a similar issue I ended up booting into hboot and then flashing a stock rooted img and starting all over with my phone.
Since your computer recognizes the device, did you try to send it a reboot command via adb?
Sent from my Inspire 4G running AOSPX-BR7
No I did not. Not sure how to to do it that way, but I'm sure I can find out how.
After reading a couple threads where people have had the same issue, I left the battery in it and placed it on the nightstand. It started to vibrate a few times and when I hit power I get a solid red led. Will have to search and see what that means.
Sent from my SGH-I997 using xda app-developers app
It sounds like it could be a bad battery. Given the red light, what has me wondering in the vibration prior to you pushing the power button. It almost sounds like the phone shutting down from low battery, but you said it wasn't on.
Sent from my Inspire 4G running AOSPX-BR7
Just a little note on Android phones. If you let them die completely they will not charge the battery from a PC or computer of any kind. The ports on a PC only provide 500ma max and it require at least 1 amp to charge a dead battery. That can only be accomplished by the wall charger that was supplied with the phone. If you are using another charger make sure it says on it that is can supply at least 1 amp or 1000ma any thing less will not charge a dead battery. Also note if the battery is completely dead, then the phone will not charge any way. The phone has to be able to power up and load the OS in order to charge. Androids use a software based charger that does not know how to charge unless the phone can boot and preload the the boot part of the OS. You may need an external charger the battery alone can be placed in or buy a new battery as they will usually have enough of a charge to get you going.
As the previous poster said, it sounds like you have a bad cable from the beginning and all you did is discharged it completely. Get a new cable and try the wall charger. If that does not work then spend 20 bucks and get a new battery.
jrloper said:
It sounds like it could be a bad battery. Given the red light, what has me wondering in the vibration prior to you pushing the power button. It almost sounds like the phone shutting down from low battery, but you said it wasn't on.
Sent from my Inspire 4G running AOSPX-BR7
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vibrated a couple times when i was in bed. got up and hit the power button and just the red light would come on, nothing else. generally when i had a low battery the phone would boot up, then shut off. not in this case
Solarenemy68 said:
Just a little note on Android phones. If you let them die completely they will not charge the battery from a PC or computer of any kind. The ports on a PC only provide 500ma max and it require at least 1 amp to charge a dead battery. That can only be accomplished by the wall charger that was supplied with the phone. If you are using another charger make sure it says on it that is can supply at least 1 amp or 1000ma any thing less will not charge a dead battery. Also note if the battery is completely dead, then the phone will not charge any way. The phone has to be able to power up and load the OS in order to charge. Androids use a software based charger that does not know how to charge unless the phone can boot and preload the the boot part of the OS. You may need an external charger the battery alone can be placed in or buy a new battery as they will usually have enough of a charge to get you going.
As the previous poster said, it sounds like you have a bad cable from the beginning and all you did is discharged it completely. Get a new cable and try the wall charger. If that does not work then spend 20 bucks and get a new battery.
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well i have 2 batteries, 2 different plug adapters, 3 different cords and a car charger. tried six different ways charging from a wall adapter and flip flopped batteries as i changed cords and plugging it into the car charger. each cord and the car charger works with my infuse and worked with the inspire that day. battery was at 3/4 when i plugged it in. i guess could try a new batter, but i'm doubtful.
Hi guys,
My phone ran out of juice today. When I got home, I connected it to the charger, got about 2 mins of use from it (while it was charging), then suddenly the screen went black (back-lit soft keys stayed illuminated) and the phone started vibrating (softly).
Then eventually it just switched off completely.
Now it seems not be charging at all. The LED charge light isn't coming on. And every now and then while charged, the phone starts that vibrating softly thing. Leaving it connected to the charger for over 1 hour, it starts getting really hot!
Any ideas or am I screwed??
Thanks,
TD
The same happened to me, and the phone war really dead.
If you plug it to the pc via usb cable do you have a qualcomm usb download-mode peripheral? If yes, I really fear that it's gone... At least that was my case.
Sent it to RMA, and they changed my "logic board" (guess that's the soc)...
Edit: in my case, it didn't run out of juice just before, but the same is identical...
Ah that doesn't sound too reassuring lol.
I'll connect it to pc later today and check.
I figured it could be the charging port itself that is damaged and not allowing it to charge to properly?
If its out of manufacturer warranty, how much would it cost to fix, if at all?
thanks,
Nick
thedynamix said:
Ah that doesn't sound too reassuring lol.
I'll connect it to pc later today and check.
I figured it could be the charging port itself that is damaged and not allowing it to charge to properly?
If its out of manufacturer warranty, how much would it cost to fix, if at all?
thanks,
Nick
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If it gets hot I would assume its consuming power or the battery is effed up. Are you able to access hboot or Have you tried to see if adb recognizes your device?
echĂł en Android
This sounds familiar but if I remember right it happened to me after flashing a bad kernel. It got stuck while booting and wouldn't respond to anything. I don't know how but I managed to resurrect it with a random combo of holding power and volume keys and plugging the cable in and out. After a while it booted into bootloader and I was relieved.
Sent from my One S using xda app-developers app
Something really strange happened.
Yesterday, when i was using my tf700, everything was fine. i connected the tf700 to my computer and dragged couple movies in to watch later. Batter was around 30% so i plugged into a wall charge to charge so i can use later. after half an hour, went back and tried using it. it won't turn on! tried connecting it to my computer, my computer can't recognize it. Tried connecting to the wall charge, the charge light didn't turn orange. Tried using my tf300 cable to see if it's cable issue, still no luck. Tried using reset button on top of HDMI port, no luck. Tried volume down or volume up plus power to reboot, no luck. I think it's dead....Only had it for a year..
Worst of all, it's unlocked, rooted to a custom ROM. So no warranty. I tried googling and searching on XDA, not that many people encountered this issue. Any luck on saving it?
Any suggestions would be much appreciated.
Thanks!!!
kc73837 said:
Something really strange happened.
Yesterday, when i was using my tf700, everything was fine. i connected the tf700 to my computer and dragged couple movies in to watch later. Batter was around 30% so i plugged into a wall charge to charge so i can use later. after half an hour, went back and tried using it. it won't turn on! tried connecting it to my computer, my computer can't recognize it. Tried connecting to the wall charge, the charge light didn't turn orange. Tried using my tf300 cable to see if it's cable issue, still no luck. Tried using reset button on top of HDMI port, no luck. Tried volume down or volume up plus power to reboot, no luck. I think it's dead....Only had it for a year..
Worst of all, it's unlocked, rooted to a custom ROM. So no warranty. I tried googling and searching on XDA, not that many people encountered this issue. Any luck on saving it?
Any suggestions would be much appreciated.
Thanks!!!
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It looks like your battery on your device totally drain and either your charger or cable or your tab connector is bad so your device can't be charged. If you can narrow down the issue, then you can get helps faster.. Good luck...:fingers-crossed:
LetMeKnow said:
It looks like your battery on your device totally drain and either your charger or cable or your tab connector is bad so your device can't be charged. If you can narrow down the issue, then you can get helps faster.. Good luck...:fingers-crossed:
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Thanks LetMeKnow for the quick response. I'm pretty sure it's not the cable or the charger because i tested with my TF300 cable and charger. But how can i tell if it's the connector?
Thanks!
Mine did the exact same thing. It is just completely dead. I'm totally at a loss as to what to do. Anyone know of a way to force this thing to wake up?
Sent from my GT-P3113 using Tapatalk 4
aleitch said:
Mine did the exact same thing. It is just completely dead. I'm totally at a loss as to what to do. Anyone know of a way to force this thing to wake up?
Sent from my GT-P3113 using Tapatalk 4
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Same issue here. Just charged mine up(yes it charges), but it will not turn on. It had been sitting for a while so I assumed it just needed a charge. Fully charged until light went green. Tablet will not do anything.
gottahavit said:
Same issue here. Just charged mine up(yes it charges), but it will not turn on. It had been sitting for a while so I assumed it just needed a charge. Fully charged until light went green. Tablet will not do anything.
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You could give this a shot...
Hold both power button + volume up for about 10 seconds. You should feel a first vibration and continue holding them until you feel the second vibration. As soon as you feel the second vibration, you need to release the volume up button and keep holding the power button until you feel the third vibration and release the power button.. At this point, your device should boot into your system..
You may want to try a few times for it to work..good luck and please report back..:fingers-crossed:
LetMeKnow said:
You could give this a shot...
Hold both power button + volume up for about 10 seconds. You should feel a first vibration and continue holding them until you feel the second vibration. As soon as you feel the second vibration, you need to release the volume up button and keep holding the power button until you feel the third vibration and release the power button.. At this point, your device should boot into your system..
You may want to try a few times for it to work..good luck and please report back..:fingers-crossed:
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Yeah I've tried that and the reset button, but get no vibrations. I guess I'll wait for the battery to full discharge again and then see if it will work. Otherwise I guess I'm SOL. No idea what happened.
I tried letting it sit unplugged for a couple of days to completely discharge the battery and then plugged it in to let it charge. No lights, no vibrations• nothing. I'm giving up ans just ordered a Samsung Note Tablet 10.1 2014 Edition, 32GB. When I get it I'll root it so I can use Titanium Backup to restore my data files. I never planned on this tablet just dying like this. It's only a little over a year old. I was thinking of upgrading to Asus's new TF701 but I'm done with them.
Good luck with yours. Hope it springs to life for you.
Sent from my GT-P3113 using Tapatalk 4
This is by far the worst Asus experience i ever had. I used to buy their products quite a bit, and i am completely disappointed in their products now. They create a tablet so slow that is almost usable so many users to need unlock and install custom ROMs. Therefore, void the warranty. Then provide such bad quality that it fails not even after 1 full year. (1 week till a year) Then is going to charge me $300 to have them fix it. I can buy a new one for that price.
Anybody out there as frustrated with Asus products as I am?
I posted this in the geforce forums as well with no response so I'm trying here. Original post: https://forums.geforce.com/default/topic/903373/k1-tablet-screen-turns-on-randomly
I haven't had this tablet for longer than a week now. When it's charging the screen turns on randomly. There will be no notifications or anything on the screen. It keeps happening when it's charging and i have no idea why. I don' t have a case yet so it has woken me up a few times over the night from lighting up my room whenever the screen turns on.
This doesn't seem like normal behavior to me.. has anyone had this happen to them? Should I be concerned and try to get a new one?
Has anyone fixed the problem?
Thanks
Do you have locked bootloader and a custom ROM installed?
Sjamaan said:
Do you have locked bootloader and a custom ROM installed?
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Nope, everything is stock..
Then I don't know man...
The same happens to me with every custom ROM in my locked bootloader tablet. With stock it behaves normal, so I concluded that somehow it has to be something related to bootloader or something.
But re-reading you again, it isnt the same thing. In my case, The whole tablet turns on after being off when charging. Not The screen only. If I were you, I would do a factory reset and would see if it does The same thing with no other apps installed.
kllngtme said:
I posted this in the geforce forums as well with no response so I'm trying here. Original post: https://forums.geforce.com/default/topic/903373/k1-tablet-screen-turns-on-randomly
I haven't had this tablet for longer than a week now. When it's charging the screen turns on randomly. There will be no notifications or anything on the screen. It keeps happening when it's charging and i have no idea why. I don' t have a case yet so it has woken me up a few times over the night from lighting up my room whenever the screen turns on.
This doesn't seem like normal behavior to me.. has anyone had this happen to them? Should I be concerned and try to get a new one?
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I have this happen using both the stock kernel and the BitO kx 060 kernel, but only when charging from my laptop usb. Using ampere to monitor battery charging I notice that my laptop's output fluctuates up and down, sometimes down to zero. For me I'm assuming it turns on when it either stops getting a charge, or resumes charging. I do not have this problem using a wall charger, but i am using a 5v 2a charger. Hope this is of some help pointing you in the right direction.
Sent from my SHIELD Tablet K1 using Tapatalk
Exile1975 said:
For me I'm assuming it turns on when it either stops getting a charge, or resumes charging. I do not have this problem using a wall charger, but i am using a 5v 2a charger. Hope this is of some help pointing you in the right direction.
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ooohhh.. that's a good idea. Thanks! I'll have to try another power source when I get home. I'll try that and will update the thread with my findings.
Hey, just thought I'd ask if you ever found a solution to this? It's happening to me, too: brand new, entirely unmodified K1, straight from the shop. While charging, the screen keeps turning on and off, which is not only mildly annoying but probably makes the charging take a lot longer than it needs to.
That's actually normal for Android devices. If the screen is off and you plug the charger in, the screen goes on. Same when you unplug. So that you see/know it's indeed charging. However, you can change the screen Sleep time and Daydream under Display.
if i leave my moga controller connected my screen keeps turning on
Happens to me as well, wild guess for me is there isnt a charging animation for the tablet when it is powered off, if i power mine off the second i plug it in to charge it will light up with a black screen 1st then proceed to normal boot, or sometimes there's a battery charging pic then it boots normally