Problem with New HTC TITAN & exchange - Windows Phone 7 Q&A, Help & Troubleshooting

So annoying, I am the only person at work with a winphone 7, I previously had an HTC touch pro 2 and a company PDA both running win 6.5.3 which sych great with the corporate exchange server
Everyone else has iphones, nokias, android phones and blackberrys....I have a brand spanking new TITAN with the latest Mango update and I am the only one that cant synch with exchange server, I get ERROR 8501005 and some guff about security policies, but every other phone of any brand running anything but phone 7 works fine
I have 2 days before I just take it back for a refund, I have no access to the server and cant expect IT dept to change anything just for me
Any ideas ?....its ironic that the only OS that doesnt synch with microsoft exchange is microsoft phone 7

You may want to try:
h**p://bringthewine.syrupie.com/

did you try installing the exchange certificates and rebooting the phone?
Here's a full list of EAS Exchange policies that WP7 supports:
http://social.technet.microsoft.com/...7-clients.aspx
If your IT department uses ones not on that list, your device won't be able to connect, so best show the above article to your IT Department

Thanks for the suggestion, your link is displayed with some charecters missing on my browser so I havent been able to look at that doc, but how and where do I get security certs from and how do I install them on the phone ?

I think that it is something to do with the fact that our security policy enforces encryption and a password, I think its the encryption that WP7 doesnt support
Mobile 6.x.x ix OK though so this phone is no use to me, I will swap it for an i-Phone

Found the answer, the phone is no use to me
Its the on device encrption that is not supported that is my problem, heres an article that explains it
"Many businesses will not be able to support Microsoft's Windows Phone 7 operating system, which began shipping in the United States today. Like the competing Google Android, Windows Phone 7 does not support on-device encryption to protect data stored on it. Many businesses require such encryption to be able to access corporate data through EAS (Exchange ActiveSync) policies and automatically block connections from devices that don't support device-level encryption.
Users will get the error code 85010013/15 when trying to sync their email on a Windows Phone 7 device, rather than an English description of the problem. Microsoft's support forum confirms the lack of on-device encryption support"

I have the same problem, an the answere from the IT department is:
Windows phone 7.5 exchange synchronization doesn't work.
And with an organisation of more than 10.000 emploees I don't think I (as an consultant) will be able to change their view on his.....
There has to be a way to bypass this ?
Maybe we can change som regestry setting to fool the Exchange server that the phone is an iPhone or another compatible phone ?

2new said:
I have the same problem, an the answere from the IT department is:
Windows phone 7.5 exchange synchronization doesn't work.
And with an organisation of more than 10.000 emploees I don't think I (as an consultant) will be able to change their view on his.....
There has to be a way to bypass this ?
Maybe we can change som regestry setting to fool the Exchange server that the phone is an iPhone or another compatible phone ?
Click to expand...
Click to collapse
If your company is using EAS 2007 or newer WP7.5 should work. But if you are using EAS2003 SP2 WP7.5 seems to have broke working with that. There is no registry hack I am aware of to fix this as it is the actual program in the phone.
NoDo works fine which makes this even more frustrating. And yes, it is amazing WP7.5 is the only phone OS out there that does not work well with EAS2003SP2 but I am guessing MS doesn't care much as they want corporations upgrading their EAS servers.

Related

Universal WM6 ROM and Enterprise Policies

Hi all,
I would like to discuss about the use of Universal with Windows Mobile 6 in professional life...
Could be the base system compliant with general security policy for firms?
Let me know what's your point of view...
mamiware said:
Hi all,
I would like to discuss about the use of Universal with Windows Mobile 6 in professional life...
Could be the base system compliant with general security policy for firms?
Let me know what's your point of view...
Click to expand...
Click to collapse
All of the Windows Mobile 6 ROM's I have used fully support the security policy stuff that is enforced by Exchange when using the device for "Direct Push" email (for what its worth).
I have also found that if you add Blackberry software it works well enough with there policy software if that is your enterprises ‘thing’.
As for your unique company policy, only you and your IT guys can judge that. Just about EVERY company has a different view on what is important.
Support for Exchange policies, a few custom CABs and support for our device management tool mean that using Mobile 6 (or 5) in our enterprise is a non issue. Our only issue with the Universal is the fact that strictly speaking Mobile 6 is a licence violation on the device . Not the case with the Vox’s, TyTN2’s and other native Mobile 6 devices we have.
Your biggest hurdle is that most IT departments in any sizeable company are not going to let non company kit onto there networks, and for a lot of company’s that will extend to non approved software/ROM images etc. being banned.
I guess security enhancements with WM6 are not so... "strong".
As IT Security Integrator, i'm very waiting for Exchange 2007 SP1, that should enforce AS Policies even more than non-sp1 release.
I advise you and your IT Admin (i think they already did, though) to have a look to Exchange SP1 release notes.
There are literally hundreds of enterprise applications out there for management of mobile devices that support everything from symbian phones, to pda's, to windows mobile phone devices.
Some of the better ones are SOTI, Afaria, and Pointsec.
They give remote access to handle remote package management, as well as locking the device and access to applications by user, or user group too.
I thought he was talking about Activesync security policy.
Thank you for all replies...
But does Exchange 2003 store any information about your device? I'm thinking about Windows Mobile 6 Universal issue... And what about contacting Microsoft to buy a license upgrade (without any software delivery from them)?
I'm confused: what do you mean with "But does Exchange 2003 store any information about your device? I'm thinking about Windows Mobile 6 Universal issue... "
If you're talking about ROM Upgrades to Crossbow and license issue, well it's just a lack of support from Manufacturers. Afaik microsoft is providing WM6 license upgrade for free, but providing customers with WM6 rom on old devices would mean no market for new devices. Microsoft ships upgrades to OEM only however.. Not to final customers.
However Exchange 2003/2007 should not store any information regarding devices. I mean, any information relevant. It recognize the device assigning it a unique Idetifier at first synch (SID). I could have a deep look about that with exchange 2007, though. Just tell me what you're looking for.
Ok... If Microsoft is providing WM6 license upgrade for free... why cooked ROM are not so... "legal"?
My problem is: I would like to use my device in my professional life... and I would like to use it the best way I can! This means I need WM6... The problem is that HTC does not provide an official upgrade, but we know that we can develop our ROM... So... How can I legally install my WM6 cooked ROM on Universal? Should I buy some license from someone? Or I can simply flash my device with my ROM and run it without caring about Microsoft license because the upgrade is free?
What about the SD-card encoding "thing"? It should be compliant with any security policy, provided you only lose the card, not the whole device, since in that case, the card can't be read, right?
Yeah... The SD encoding it's fine for policies but... the question is... the encryption key is store in the device (and is deleted with an hardreset) or is created from some device hardcode data? To answer this question we can only try to encode-hardreset-access data... and see if we can still read sd files... (i'll try next weekend)
Anyway... another issue is... how encrypt all data store in device memory? is there any good (light and clean) plugin (driver or application) that can encrypt all the contacts and calendar and, above all, exchange login details?
new symantec mobile suite 5 should do that and make device super-compliat to most (all?) enterprise policy... i'd like to buy it but I do not find any way to place order through the internet!
mamiware said:
Yeah... The SD encoding it's fine for policies but... the question is... the encryption key is store in the device (and is deleted with an hardreset) or is created from some device hardcode data? To answer this question we can only try to encode-hardreset-access data... and see if we can still read sd files... (i'll try next weekend)
Anyway... another issue is... how encrypt all data store in device memory? is there any good (light and clean) plugin (driver or application) that can encrypt all the contacts and calendar and, above all, exchange login details?
new symantec mobile suite 5 should do that and make device super-compliat to most (all?) enterprise policy... i'd like to buy it but I do not find any way to place order through the internet!
Click to expand...
Click to collapse
Hi,
You could change shell paths so that all user data is stored on the SD.
Although I have not tried it, I believe it's simple enough to move all databases to the SD Card.
Cheers,
Beasty

Antivirus for Windows Mobile: Do You Need it...?

Hi Guys,
Is this sort of protection necessary? Have you or anyone you know that uses Windows Mobile had problems with a virus on their device? It seems that this product is aimed more at the corporate user who carries sensitive information on their device.
I have been using mobile platforms since Windows 2003 SE and never encountered any issues with viruses, however i have now a HTC Touch HD with WM6.1 and since it's getting more advancd everyday, I'm kind of worried if there is anyvirus which can damage my device. I'm not worried for data loss, because I sync with MS Outlook and both verison (Outlook and Mobile device) are syncronized on a daily basis, so I have a backup. I'm also trying the beta version on microsoft "My Phone".
For the vast majority of people, compeletely unnecessary. At this point there are very few viruses written for mobile platforms. I think you can count the total (all platforms, not just WinMo) on one hand. You'd just be taking up valuable resources on your device. I suppose if you do all your banking, have alot of critical / private info stored on your device, and install anything / everything you come across... then maybe.
aldana said:
Hi Guys,
Is this sort of protection necessary? Have you or anyone you know that uses Windows Mobile had problems with a virus on their device? It seems that this product is aimed more at the corporate user who carries sensitive information on their device.
I have been using mobile platforms since Windows 2003 SE and never encountered any issues with viruses, however i have now a HTC Touch HD with WM6.1 and since it's getting more advancd everyday, I'm kind of worried if there is anyvirus which can damage my device. I'm not worried for data loss, because I sync with MS Outlook and both verison (Outlook and Mobile device) are syncronized on a daily basis, so I have a backup. I'm also trying the beta version on microsoft "My Phone".
Click to expand...
Click to collapse
If you would use search button you would find this: http://forum.xda-developers.com/showthread.php?t=386490 and this http://forum.xda-developers.com/showthread.php?t=317441&highlight=antivirus, and probably more threads!
Cheers
Absolutely not. I'm pretty paranoid, so I bought a one year license for Norton Smartphone Security, and after almost 8 months of use, I realized that the only thing it had done to my device was slow it down. One feature of NSS is the ability to see every virus definition it had in its database. You want to know how many viruses there were in its definitions? About 12, maybe a couple more by now.
And after reading up about each one on Symantec's site, I learned that most of them affected Symbian phones, and the viruses were from obscure sites you shouldn't go to anyway. So unless you go to every site in the Internet, run every file you find you can download, and then somehow disable hard resetting in the event you get a virus, there is no reason you would need any mobile Anti-Virus.
Dave
PFW
I agree that today there's no much risk at all...but i use it mostly because of the personal firewall...i think today there are more chances to be hacked when you are connected to a network than being affected by a virus....so i use it with real-time scan disable and personal firewall enabled....
as virus's don't port
nobody bother sending
virus's for mobile to random
mail addys hoping they happened to
be opened on a wm device
the market is still too small
same deal with infecting sites with viral
so wm users get it also most people here
don't use Pie because it's a rather poor browser
I personally see the few wm virus's as more like
proof of concept then anything else
a few weeks ago when they had their security
thingy and they hacked all the browsers pretty fast
nobody did managed to hack the mobile devices
why?
because they're just soo much more secure then desktops?
or
because they're still too few for them to bother doing the work to find
the holes?
I think the later
some day it will be impotent but not yet
If your a member to this site chances are that you are flashing, ehem flashing often, so if this is the case you needn't fear. If the a virus where to be inseminated into your little device---Simply hardreset and start anew. My 2 cents. Even if i had a virus scanner and a virus was indeed detected and disposed of, I would still hard reset. Therefore pocket virus scanners are superfluous in the pocket oc world. Just hardreset it and forget it!
With all the MMS I get forwarded, it's cheap insurance. Symantec can't even support WM6.1, so I haven't bothered trying with 6.5. There are others, however, that seem to be quite stable with both WM versions, and take up little resources.
i have a touch hd and i was stupid enough to get a virus by downloading games and themes by torrents (thats my punishment for doing somthing illegally) anyway symptoms include: changing dates and times on the clock which means all my messages and calls where all mixed up, intermittently blanking my phone book (but the numbers were not wiped off the sim) i just couldn't see them, the storage card wouldn't show up, the battery would go flat in 3hours with absolutely nothing going and the phone was freakin slow took 5min to get into my photos. it turnes out there was a hidden file installed on the phone as autorun.inf you delete it then the phone works but it comes back to terrorize you.
avg pop up as soon as i connected the phone to the pc.
that sounds more like your phone was screwed.
A virus written for a phone will not run on a PC as its a "diferent language" and api's etc. It would be very suprising of AVG desktop to detect a windows mobile virus on a phone....

Windows Phone 7 VPN?

Ive not played with the emulator, but do we know if phone 7 will have a working VPN client this time?
No, there won't be VPN support built in. You can't expect it from third parties either because socket manipulation APIs are missing.
It will come later but no time frame is known.
Thanks for a answer on this.
It does seam crazy that MS are pulling things out that people have wanted working for years.
Yet its a basic option in win7 desktops.
They aren't really pulling things out they just haven't been able to put it in yet. All these things will come and when they do it will be done in a good way and not just a thrown in feature. Give it some time.
I use Astrill VPN services since i live in china and facebook & youube are blocked here
I wrote a mail to Astrill support asking them if they would offer a service for WP7 and they replied:
"If windows 7 phones support L2TP\IPSec.
You will be able to use our service with it."
does windows phone 7 support L2TP\IPSec??
Hello,
Any news regarding VPN on Windows Phone 7 ?
I need it to connect with my company email adress.
I would be grateful for any help
As I know there is no option to install any VPN app which works on WP 6.5 ?
Back in January there was a report which said Windows Mobile 7 Business to be released in 2010. And WM7 Media to be released in 2011.
http://www.pcworld.com/article/187178/windows_mobile_7_to_get_two_versions_report_says.html
The report was wrong. However, I cannot imagine that Windows Phone would not have VPN, Sockets, IP Sec, IE9 Mobile, voice satnav etc by September 2011The one thing I don't expect is full multitasking of third party apps.
Windows Phone is aimed at people who don't want to deal with geeky stuff. They want something easy to use and which covers all the basics. And which is beautiful and has beautiful apps. WP is influenced by iOS but is actually competing with Android. WP is a much better choice than Android for the none geek. Which is 98.0% of humanity.
Ogner said:
Back in January there was a report which said Windows Mobile 7 Business to be released in 2010. And WM7 Media to be released in 2011.
http://www.pcworld.com/article/187178/windows_mobile_7_to_get_two_versions_report_says.html
The report was wrong. However, I cannot imagine that Windows Phone would not have VPN, Sockets, IP Sec, IE9 Mobile, voice satnav etc by September 2011The one thing I don't expect is full multitasking of third party apps.
Windows Phone is aimed at people who don't want to deal with geeky stuff. They want something easy to use and which covers all the basics. And which is beautiful and has beautiful apps. WP is influenced by iOS but is actually competing with Android. WP is a much better choice than Android for the none geek. Which is 98.0% of humanity.
Click to expand...
Click to collapse
So all this issues that have been filed with MS answers support forum (or whatever it is called) is coming from Android users?
You gotta be living in Ballmer's ass thinking that.
has any one read anything about VPN support in the meanwhile?
it's the only thing that i miss on my phone at the moment... well and VOIP would be nice
from all the things I have read, it seems vpn is still missing from winpho7.
I also live in China and need a vpn. I bought an HD7 and felt sad when I had to return it a few days later. It is a beautiful os, but not at all good for foreigners in China.
-Caid.
Totally agree! VPN us important and Skype is also missing... I found though that is not that tragic with the mango update coming in the end of the year all the problems should be solved
Sent from my OMNIA7 using Board Express
The Skype part missing will be fixed. I have not seen anything official on missing VPN being addressed.
It would be nice to have VPN support but it is apparent that WP7 is getting better with time.
htc hd7 on china T_T
Caid444 said:
from all the things I have read, it seems vpn is still missing from winpho7.
I also live in China and need a vpn. I bought an HD7 and felt sad when I had to return it a few days later. It is a beautiful os, but not at all good for foreigners in China.
-Caid.
Click to expand...
Click to collapse
:: like me... T_T am a foreigner in china and just bought mah win7 htc hd7 but it seems useless since i can't even access fb and tweeter on mah fone (( even multimsgr for win7 not applicable for mah fone..
anyone knows whether MANGO will support VPN?
I read in a website that there is still no VPN support - can this be??
If there's no VPN support when the official update arrives, whether it is app-based or built-in, I'll need to buy another phone. VPN is essential to log in to our universitys network.
I suppose microsoft does not want our private data tunneled. All must go through their servers...
vpn probably won't come until the update after mango.. supposedly that release will be more focused on enterprise features.. I'd be surprised if vpn is missing from that list.
most of iranians people Do not buy Windows Phone 7 devices.. because our stupid islamic goverment Filterd many websites.. facebook. twitter... youtube... g+ ... and many other sites...
so we need VPN function... all OSs have VPN... android ... wm6.5 ... iphone ... and blabla...
i dont know why windows phone 7 dont have VPN !!! it is very ridiculous
Hello Yep you are absolutely right in saying if there is no VPN why would organizations use it for their email. But there is more to it,
Organizations won;t use it for their email/
They won't recommend their employees to have Windows Phone 7 Smartphones as they won't be able to have secure remote access with out VPN.
Netizens in Censored Countries won't use it as it won't allow them to bypass censorship
Heavy Hotspot users won;t use Windows Phone 7 as they can't VPN for secure WiFi Sessions.
And there is a lot more if they don't support VPN.
I wonder why they haven't decided to roll out the update with Windows Phone 7.5 Mango. This will fail the product in corporate and Privacy Oriented Users for sure.
http://www.bestvpnservice.com/blog/why-need-vpn-on-windows-phone-7-5-mango

Windows Phone Developer Registration Program Hack

Hello,
I am a student of Computer Sciene at the University of Udine, Italy.
And recently I have received a AT&T HTC Surround with Windows Phone 7.5.
The problem is always the same. We need to INTEROP-UNLOCK a HTC device.
People greater than me have tried and I do not want to compare to them (I am a noob as stated in the introductory video) but I came up with a sort of idea on trying to develop a new method of interop unlocking.
Since as stated by Heathcliff74 the INTERP-UNLOCK is related to the number of MaxUnsignedApps and the number of max unsigned apps is determined when the Developer Phone Registration program communicates with the server I thought that it could be possible to analyze the behaviour of this app when it communicates with the server and, instead of sending to the phone 3 or 10 send the max number available.
Modifying an exe is a pain so could it be possible to create an emulated server that communicates with Developer Phone registration program by sniffing the connections between the program and the server (I do not know how to do it either since I have just started the network course )?
Maybe it has been already tried but I wanted to tell you anyway since you're great hackers and I am not.
It's a good idea, but I wouldn't hold my breath. This is how the original ChevronWP7 Unlocker hack worked, essentially - you installed a certificate on the phone for a server (normally it uses Microsoft's server and certificate). You then sent the unlock command to the phone and it would try to communicate with the server, but would get the ChevronWP7 server instead, which always said "yes, unlock!"
The catch in your idea is that the fix for ChevronWP7 was to change which certs the unlock process will use - in particular, you can't use user-installed certs anymore - and that means that a user probably can't catch the communication between the phone and the server anymore (which is, I'm sure, where the "value for MaxUnsignedApp" command comes from).
So is the phone that communicates with the server to get the number of apps, not the developer registration program?
Sorry to disappoint you, but it won't work. First of all, it is not the registration-program that communicates with the microsoft server. The registration-program simply send a command to the phone to start the registration process. The phone will contact the Microsoft registration server. The original ChevronWP7 tool spoofed the registration server. Since NoDo this is not possible anymore, because the phone only accepts ssl connections with certified servers (ie servers which have a certificate that roots to a certified authority). The maxunsignedapp is sent over the ssl connection between the phone and the microsoft server, which can't be spoofed or changed with a man-in-the-middle-attack.
Ciao,
Heathcliff74
---------- Post added at 12:57 PM ---------- Previous post was at 12:20 PM ----------
And by the way, Chevron already announced they will release a new Chevron tool, which will do a legit unlock for just a couple of bucks. Just a little more patience.
I have read they launched this now. However how many max unsigned apps till they release and since I have a legit student account on AppHub (I'm a dev) it won't invalidate my account. Just increase the max unsinged apps i think.
Wait for other methods of INTEROP-UNLOCKING.
And thanks to everybody.

Request To all WP8 Users

Hi ALL, ok i want to request you people to email a software developer company called Hot Spot Shield.... its an excellent VPN software and i am using it on my PC as well as android devices for years...you can hide your privacy and can unblock all private websites if blocked in your country. But Unfortunately this software is not available to Windows Phone 8 Platform.. As i am interested to use WP8 in near future but lack of some necessary software's are pulling me backward.. so i thought to mail them and request to make this excellent software for WP8 and here is the reply i got:
Taku Kawane, Sep 16 15:54 (PDT):
Thank you for your suggestion!
We do not have clear plans yet on WP8, but if demand gets high enough like your message, we will certainly consider.
Best,
#and I'm also an WP8 user.
So i want to request all you people to just mail them at least once to make it for WP8 so that we may have more more applications and freedom to use our beloved WP8....
I shall be thankfull to you all........ here is there Email Address
[email protected]
Most likely this won't happen. WP8 doesn't have VPN support and SSH apps don't have port forwarding functions precisely because WP8 (and even WinRT) don't have advanced networking support.
WP 8.1
But WP8.1 is going to have VPN support.

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