Nexus S screen Broke. - Nexus S Q&A, Help & Troubleshooting

As the title says really the screen on my nexus s has broken, I now can't see a single thing on it.
Basically I need to get some Data of the phone is their a way to get it into mass storage mode with out using the screen?
After getting some stuff of the phone I then want to clear all the data off the phone, I'm thinking I may need to use Odin?
Any help really appreciated!

stennett said:
As the title says really the screen on my nexus s has broken, I now can't see a single thing on it.
Basically I need to get some Data of the phone is their a way to get it into mass storage mode with out using the screen?
After getting some stuff of the phone I then want to clear all the data off the phone, I'm thinking I may need to use Odin?
Any help really appreciated!
Click to expand...
Click to collapse
if youre bootloader unlocked and have a custom recovery, you can access your sd storage through the recovery. what happened to your phone that made the screen not work?

the phones rooted, however I never unlocked my bootloader sadly.
Basically I'm not to sure, the phone was dropped and was fine at first but then the following day the screen was unreadable at the top about 3cm down, within three days it just spread down the phone, Now I can't see anything, the screen isn't smashed or broken. I know nothing about this sort of thing so have brought a Galaxy s2 I'm just hopping I can get some photos off ect.
But I don't know how much it will cost to get the screen repaired or if it's worth it.

wait is that even possible to be rooted and have the bootloader locked ?
Sent from my Nexus S using xda premium

YourMainDude said:
wait is that even possible to be rooted and have the bootloader locked ?
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Yes. You can root then relock the bootloader or use an exploit like gingerbreak

You can also buy a replacement screen on eBay for 75 bucks... also do you not have warranty?

Well if nothing else you learned your lesson about relocking that bootloader. Unnecessary to do so.

I never needed to unlock the boot loader, so I certainly haven't relocked it.
I brought the phone 10 months ago, need to check my warranty to be honest but I'm pretty sure it will be void anyway due to rooting?
That's why I wanted to put the phone back to factory state to see if I can get it fixed under warranty
I take it there is no over way to get the phone into mass storage?
Thanks for your help.

Related

[Q] HELP! USB plug on phone is broken...how to flash to stock for warranty exchange?

OK so something broke with the mini USB connector on my Inspire and I can't get a connection to the power outlet or computer anymore. I figured I would send in my phone to get a warranty exchange but I have Android Revolution right now and since a rooted phone is out of warranty I am going to get smacked with a fee. Is there any possible way to reset the phone or flash back to stock without a USB connection? Should I just let the battery die before I send it back so they can't charge it and see that its rooted? Help!!
I'm kind of in the same boat as you, today i dropped my phone out of a truck and now the speaker sounds like it's through a McDonalds speaker box. I need to restore to factory but i have Coredroid 6.7 and with that came with EXT4 i was wondering how to get it back to EXT3 or if it was necessary and is there any tools besides ACE to restore it? Im not having alot of luck with ACE and afraid to press the stock rom without going back to EXT3. Any help would be greatly appreciated thanks!
wesc011 said:
OK so something broke with the mini USB connector on my Inspire and I can't get a connection to the power outlet or computer anymore. I figured I would send in my phone to get a warranty exchange but I have Android Revolution right now and since a rooted phone is out of warranty I am going to get smacked with a fee. Is there any possible way to reset the phone or flash back to stock without a USB connection? Should I just let the battery die before I send it back so they can't charge it and see that its rooted? Help!!
Click to expand...
Click to collapse
Find a way to get your SD card in a media slot.
Sent from my Inspire 4G using XDA App
Unrooting will be pretty easy. Just get a micro sd adapter and mount the SD on your pc. The copy the pd*.img rom to the root of the card. Then put the card back in the phone and boot in to Hboot and install the ROM.
FIRST, though you need to get S-OFF. That will be more tricky. You'll need to copy some files from the hack kit to your SD card and run some commands from the terminal window on the device.
1.18.12 said:
Find a way to get your SD card in a media slot.
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
What do I do after that? Format the SD Card? Won't they still be able to tell I have a custom rom flashed?
wesc011 said:
What do I do after that? Format the SD Card? Won't they still be able to tell I have a custom rom flashed?
Click to expand...
Click to collapse
See my post. That is what he was getting at...
Where do I find which commands to run in order to get S-OFF? I only have like 50% left on my battery.
wesc011 said:
Where do I find which commands to run in order to get S-OFF? I only have like 50% left on my battery.
Click to expand...
Click to collapse
I would suggest you turn off anything not absolutely needed. Maybe even airplane mode I'f you can go without a phone.
Sent from my Inspire 4G using XDA App
1.18.12 said:
I would suggest you turn off anything not absolutely needed. Maybe even airplane mode I'f you can go without a phone.
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
i've done that, but i still need to know how to flash back to stock and get S-ON before it runs out
wesc011 said:
i've done that, but i still need to know how to flash back to stock and get S-ON before it runs out
Click to expand...
Click to collapse
You can get to stock through hboot and flashing the Stock RUU.
I'm just not sure how you can get S-On without ADB. Unless there's some way to run the commands through the Terminal on your phone.
There are other options especially since most ATT stores wont check and have no idea:
Flash the rooted or unrooted stock ROM without the sideloading option that the look and feel appears stock and walk to the store.
Get wife and/or girlfriend out of the house, remove battery, battery and lower cover and treat the phone with 10 sec microwave (I never said this)....
99% chance that it is bricked.
Both is fraudulent reg. warranty claims (as is rooting) but I guess we all know this.*
*That's just the legal sticker - LOL
The microwave thing isn't a bad idea... but main questions is do i need to go back to EXT3 for Stock RUU?
Bradbetheman said:
The microwave thing isn't a bad idea... but main questions is do i need to go back to EXT3 for Stock RUU?
Click to expand...
Click to collapse
Re-installing the stock RUU will replace the EXT4 with the original image so it won't matter. The RUU replaces just about every partition on the phone. The only thing you have to worry about is the S-OFF which you can disable, but they likely won't even notice--especially if they can't boot it anyway because the battery is dead.
@ the dead battery comments, why on earth wouldn't they put a battery w/ some juice in it to check the phone? That would the first thing I did.
ok..so I called AT&T and told them that something broke inside the USB connector on the phone (probably stupid) and tried to get a warranty exchange, and they said it was physical damage to the phone so I am not eligible for a replacement.
my question is this...if I pull the whole microwave thing and take it into the ATT store, will there be a note or something on my account saying that I had already called and told them something was broken?
i just find it absolutely ridiculous that although there is no water/physical damage to the phone, they can tell me i damaged the phone and now I'm screwed after only having it for 2 months...
ATT does keep phone logs but I have NO idea if they show up on your account if they pull it up on the screen in the store.
Anybody from ATT here?
I'd brick it and just walk in.
- Sent from Inspire 4G using XDA App -
Bradbetheman said:
I'm kind of in the same boat as you, today i dropped my phone out of a truck and now the speaker sounds like it's through a McDonalds speaker box. I need to restore to factory but i have Coredroid 6.7 and with that came with EXT4 i was wondering how to get it back to EXT3 or if it was necessary and is there any tools besides ACE to restore it? Im not having alot of luck with ACE and afraid to press the stock rom without going back to EXT3. Any help would be greatly appreciated thanks!
Click to expand...
Click to collapse
As a guy who has worked with AT&T Warranty exchange, I will tell you right now: Physical damage, as per dropping the phone, isn't covered by warranty. If the people at the factory see any damage inside the phone, they'll still charge you for it.
wesc011 said:
ok..so I called AT&T and told them that something broke inside the USB connector on the phone (probably stupid) and tried to get a warranty exchange, and they said it was physical damage to the phone so I am not eligible for a replacement.
my question is this...if I pull the whole microwave thing and take it into the ATT store, will there be a note or something on my account saying that I had already called and told them something was broken?
i just find it absolutely ridiculous that although there is no water/physical damage to the phone, they can tell me i damaged the phone and now I'm screwed after only having it for 2 months...
Click to expand...
Click to collapse
Yes, they keep a log of that, actually, it's stored in the system: Your name, last 4 of the social and the written log file. Basic keywords on there is "Damaged port/prongs". Damage to the port is considered as physical damage and isn't covered. Did you pay for the 4.99 insurance? That might cover it, and you'll be routed to the insurance company Asurion.
You may want to try HTC directly. They may well repair it for you for free. I think they are more customer service oriented than ATT... The downside is you'd be without a phone for a while.

[Q] Please Help

Hello i just bought a used nexus s and well here it goes...
the story goes like this he bought it a month ago and just this past week he dropped it in a puddle but was quick enough to retrive said phone he then did the rice trick and now there is no sign of water damage aside from the 2 white seals faded red he said the phone worked for a bout a day and now just freezes in a google logo,...
now this leads me to believe a software issue so i am going to stiack with that for now
i am lookin at any ideas of what it could and what i should do now keep in mind i only paid 50 bucks so if it is repairable i have no issue in doing so for this phone as i wanna be able too use it sometime and toss this optimus one away lol
than you very much
can you adb to it while it is in the google loop?
re
well it is just the google screen with a lock at the bottom of the screen right i also tryed the power and volume hard restart and it took me to the bootloader options for recovery but i think my usb needs to be hooked up maybe as should i have the andriod software for it like im not really used to this and i really would love to see this phone work
Buckii said:
well it is just the google screen with a lock at the bottom of the screen right i also tryed the power and volume hard restart and it took me to the bootloader options for recovery but i think my usb needs to be hooked up maybe as should i have the andriod software for it like im not really used to this and i really would love to see this phone work
Click to expand...
Click to collapse
If you can get into the bootloader and it is just a software issue check this thread for info on returning to stock system in the bootloader http://forum.xda-developers.com/showthread.php?t=1078213
Did you get it to work?
Sent from my Nexus S using XDA App
Not yet it charges fine but when i got to turn it on it goes to a black screen with the google logo with a lock on it also goes into fast boot recovery fine im just have an connectin it to the pc due to lack of knowledge and finding proper usb drivers... the pc picks it up fine just cant seem to find what it asks for... kinda upsetting cause its a nice phone and being that it seems to be a software issue im willing to have ot proffessionally done...
Sent from my LG-P500h using XDA App
what is the model of your phone and also the operating system of your computer? You want to be careful about using the correct ROM for your phone. Read up about adb. The process is simple enough if you provide enough information.
adb load cwm
adb flash ROM
and you should be good to go.
Not 110% sure if some one were to tale it and tend too itt i would pay for shipping completely i just wanna try to use it
Sent from my LG-P500h using XDA App
I'm betting the NFC/"SIM Card" daughter board is hosed. If that's the case, you may be screwed, since I'm pretty sure your ESN is stored there. Tear apart the phone and look for corrosion and/or PCB trace delamination. Spray all PCBs down with a mild contact cleaner and fully dry.
Sent from my Nexus S 4G using XDA Premium App

Nexus S 4G Bootloop; Won't mount SD; Won't mount USB

As the title says. My Nexus S 4G won't mount the SD or USB. It won't allow flashing or wiping any of the data. It won't even let me clear cache. I'm seeing that it might be a lose flash memory module but I'd like to make sure first. If anyone knows how to fix the phone or can tell me how I can flash back to stock w/ boot loaders locked as I will need to do a manufacturer warranty replacement.
bye bye to your NS4G.. you can send it to samsung for a repair orrrr get this beauty: www.google.com/nexus
I think your Nexus S 4G is trying to tell you that it needs to be retired and you should buy a Galaxy Nexus.
https://play.google.com/store/devic...wyLDcwMCwiZGV2aWNlLWdhbGF4eV9uZXh1c19oc3BhIl0.
Hehe, I like you two. I'm actually going to get the GXN [Sprint] when I go back to maryland. Right now I'm in Georgia so I'm getting a GSII Skyrocket [T-mobile] in the meantime.
I will miss it though. That little bugger that I put through so much. Bugger on.
sounds like your internal sd card card died. if so, it should be a cheap repair(if youre out of the warranty time period). but yea, Nexus Prime(gnex) all the way
I really dont see how having your hardware fail on high end device that is only one year old encourages you to somehow buy another phone from the same vendor.
Frankly I see it the oppisite way. I can understand buttons giving out but the nand? Screw that. That is just not acceptable.
Because the problem was most likely my fault anyway. I flash the hell out of my phones. It probably suffered from being erased to many times. After all, these phones were made to only be fully flashed once or twice. I also manhandle my devices. I don't treat them like babies.
Not to mention I trust Samsung. [Blackjack, Omnia i900, Omnia 2, Samsung Galaxy S, Nexus S 4G]. I don't mean that I won't use another phone manufacturer. I have used plenty of non-samsung phones, and as I have my plan on standby, who knows what phone I will get when I go back to sprint. It probably won't be for a good six or seven months till I go back to maryland and reactive my account.
Just out of interest, what version of CWM are do you have flashed?
It is not your fault. Unless you put the phone in water or something it ain't your fault
Nand should not be failing. Its faulty/****ty hardware.
Samsung also needs to take a page out of HTC's book with its nexus device. Locked or unlocked you fix hardware problems. Even more so on a device that has a relockable bootloader.
adaimespechip said:
Just out of interest, what version of CWM are do you have flashed?
Click to expand...
Click to collapse
5.0.2.0
albundy2010 said:
It is not your fault. Unless you put the phone in water or something it ain't your fault
Nand should not be failing. Its faulty/****ty hardware.
Samsung also needs to take a page out of HTC's book with its nexus device. Locked or unlocked you fix hardware problems. Even more so on a device that has a relockable bootloader.
Click to expand...
Click to collapse
I'd never knowingly put my device in water. I will agree that they should follow HTC's lead and offer repair for locked and unlocked devices. Even more so on a development device.
Have you tried to put it in DL mode and restore it with odin?
Sadly that wont work. This issue comes up quite often on the forums. It happens to stock users/rooted stock users/crack flashers basically all types of users. Its hardware failer with the nand and there aint a thing you can do about except replace it.
villainhalf said:
Because the problem was most likely my fault anyway. I flash the hell out of my phones. It probably suffered from being erased to many times. After all, these phones were made to only be fully flashed once or twice. I also manhandle my devices. I don't treat them like babies.
Not to mention I trust Samsung. [Blackjack, Omnia i900, Omnia 2, Samsung Galaxy S, Nexus S 4G]. I don't mean that I won't use another phone manufacturer. I have used plenty of non-samsung phones, and as I have my plan on standby, who knows what phone I will get when I go back to sprint. It probably won't be for a good six or seven months till I go back to maryland and reactive my account.
Click to expand...
Click to collapse
its a common problem for the nexus s, its in no way your fault. i doubt that there is anyone out there with a nexus s that has flashed their phone as much as i have, and mine is still going strong(just a broken power button)
Bad!
Have you tried reflashing recovery and boot?
OP casts Necro
I couldn't find the Odin files to do it. I'm on tmobile now with a One S but I'd love to get my Nexus S running to play with Jelly Bean.
Same problem here
I think the internal flash microSD card must be corrupt. My stock, unrooted NS4G is stuck at the Google logo upon reboot. Stock recovery won't load, and only shows a green android with red triangle. Target mode USB mode won't activate, so I can't use Odin to flash it. Attempts to unlock the bootloader while tethered fail because it won't let me select YES to confirm the unlock.
Does anyone know how to fix this and how much it might cost (out of warranty)?
Thanks in advance!

[Q] Warranty. Do I have to unroot and relock?

Hi,
my Nexus S broke a few days ago. The Power Button is not responding by any press and makes the phone a bit tricky to use for me. The bad thing is that I bought the phone used, so I don't have the bill.
So I called the Samsung Support and they told me that my specific device has warranty by Samsung left. They also told me they'll fix my phone for free if I'm not responsible for the broken power button.
My problem is that my phone is unlocked and rooted. Do I need to relock and unroot it before I send my Nexus away? I really dont want to pay the reparation!
Try flashing different rom and kernel. This has shown to solve this issue sometimes. Otherwise I'd lock it and unroot to be sure.
Sent from my Nexus S
ColdKiller93 said:
Hi,
my Nexus S broke a few days ago. The Power Button is not responding by any press and makes the phone a bit tricky to use for me. The bad thing is that I bought the phone used, so I don't have the bill.
So I called the Samsung Support and they told me that my specific device has warranty by Samsung left. They also told me they'll fix my phone for free if I'm not responsible for the broken power button.
My problem is that my phone is unlocked and rooted. Do I need to relock and unroot it before I send my Nexus away? I really dont want to pay the reparation!
Click to expand...
Click to collapse
just flash stock images and relock it... best way
they will fix it for free, and remember that when they fix one thing they will verify everything to so they may fix other things

[Q] Noob bricked Verizon Samsung Galaxy S3

I hard bricked my Verizon Samsung Galaxy S3.
I got the thing rooted just fine and I went to install a new ROM. I downloaded EZ unlock to unlock the bootloader and it all went fine. Then I went to restart it and nothing. It won't turn on at all. It doesn't enter recovery mode or download mode. It doesn't light up when it's plugged into the wall charger or laptop. My computer does make the sound when I connect the phone, but nothing shows up. When I open Odin I can get it to recognize the phone if I press the buttons to go into download mode but then it looses the connection as soon as it says added.
I followed this guide http://forum.xda-developers.com/showthread.php?t=2581166 but it didn't work.
I can't believe I did this. I feel like a total fool. You know that sick feeling that sinks into your gut? Yeah, I have it. I need this thing fixed like now but I don't know what to do. Any help would be greatly appreciated.
lgfuad said:
I hard bricked my Verizon Samsung Galaxy S3.
I got the thing rooted just fine and I went to install a new ROM. I downloaded EZ unlock to unlock the bootloader and it all went fine. Then I went to restart it and nothing. It won't turn on at all. It doesn't enter recovery mode or download mode. It doesn't light up when it's plugged into the wall charger or laptop. My computer does make the sound when I connect the phone, but nothing shows up. When I open Odin I can get it to recognize the phone if I press the buttons to go into download mode but then it looses the connection as soon as it says added.
I followed this guide http://forum.xda-developers.com/showthread.php?t=2581166 but it didn't work.
I can't believe I did this. I feel like a total fool. You know that sick feeling that sinks into your gut? Yeah, I have it. I need this thing fixed like now but I don't know what to do. Any help would be greatly appreciated.
Click to expand...
Click to collapse
You can either use the method you posted or get it jtag'd. Those are your only 2 options in this scenario.
Sent from my SCH-I535 using Tapatalk 2
BadUsername said:
You can either use the method you posted or get it jtag'd. Those are your only 2 options in this scenario.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Thank you for your reply.
I really got myself stuck in the creek.
I was looking up the jtag stuff last night but I'm still confused about it. Is it a program I can download or a usb stick that I have to buy? Can I get it from a store or do I have to purchase one off Ebay?
Thanks again.
lgfuad said:
Thank you for your reply.
I really got myself stuck in the creek.
I was looking up the jtag stuff last night but I'm still confused about it. Is it a program I can download or a usb stick that I have to buy? Can I get it from a store or do I have to purchase one off Ebay?
Thanks again.
Click to expand...
Click to collapse
It's complex, it rewrites your bootloader to your mother board using a riff box. It isn't something easy that you could buy and operate yourself.
You'd send it out to someone. They'd break apart your phone and rewrite the boot image, put it back together, then send it back. Costs anywhere between $20-60.
Sent from my SCH-I535 using Tapatalk 2
BadUsername said:
It's complex, it rewrites your bootloader to your mother board using a riff box. It isn't something easy that you could buy and operate yourself.
You'd send it out to someone. They'd break apart your phone and rewrite the boot image, put it back together, then send it back. Costs anywhere between $20-60.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I just want to thank you again for your replies and your patience with my... noobishness.
I swear, I'm never messing around with my phone again. I had my old phone for 4 years and never fooled around with it. I had this one for 2 weeks and destroyed it.
Is there a company you could recommend that I could send it to? I'm in the U.S., Midwest region.
lgfuad said:
I just want to thank you again for your replies and your patience with my... noobishness.
I swear, I'm never messing around with my phone again. I had my old phone for 4 years and never fooled around with it. I had this one for 2 weeks and destroyed it.
Is there a company you could recommend that I could send it to? I'm in the U.S., Midwest region.
Click to expand...
Click to collapse
No problem, glad I could point you in the right direction.
It's not an issue about you messing with your phone. You just have to read more and understand what you're doing before attempting anything. All the information about 4.3 having a locked bootloader and not using ez unlock was readily available. Just next time you decide to root your phone, just read up as much as you can about it before attempting the process.
I really have no recommendations for jtag because I've never had to use it, but I know some eBay sellers can get pretty cheap.
Sent from my SCH-I535 using Tapatalk 2
BadUsername said:
No problem, glad I could point you in the right direction.
It's not an issue about you messing with your phone. You just have to read more and understand what you're doing before attempting anything. All the information about 4.3 having a locked bootloader and not using ez unlock was readily available. Just next time you decide to root your phone, just read up as much as you can about it before attempting the process.
I really have no recommendations for jtag because I've never had to use it, but I know some eBay sellers can get pretty cheap.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
OMG I got it working. I just had to buy a different card.
Yeah, you're completely right. I'm certainly going to read everything before I attempt something like this again.
Thank you again!

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