Mango Update Process Frozen - Windows Phone 7 Q&A, Help & Troubleshooting

I recently forced the updates to get to Mango using the http://www.wpcentral.com/force-mango-update-early-through-zune-software method. I'm on step 8 of 10 on the Mango installation and it appears to have frozen. The small gray bar appears to be at 100 percent but it still depicts the do not disconnect from computer screen. I'm wondering if anyone else has encountered this problem and what I should do. Thanks.
It's possible it just froze and a restart would work.
EDIT: Well I waited for the little gray status bar to get as far as it will go. ie: let it sit there for an hour or two to make sure everything was set. The Zune software said something about a failed update or whatever so I disconnected it. Anyways took two restarts and bam I have Mango working perfectly fine on my phone. Sat a little while on the new Windows Phone logo page.

I have a HTC 7 Trophy and I managed to update succesfully, but I'm dissapointed that there's no difference from the leaked one. No IM integration from yahoo, no skype. Very little customisation

chioreanul said:
I have a HTC 7 Trophy and I managed to update succesfully, but I'm dissapointed that there's no difference from the leaked one. No IM integration from yahoo, no skype. Very little customisation
Click to expand...
Click to collapse
That was 100% unhlepful.
I have the same problem as you. I cancelled the update and disconnected my phone but now my phone will not boot properly. It vibrates 7 times and stays on the HTC start up screen.
Can anyone help us?

using an omni a 7 here, been stuck on step 6 of the process "rebooting your handset" for about an hour now. Handset rebooted a couple of times as I expected before this step but just hangs on this screen. Loading bar stick ticking on and the do nt disconnect screen on the handset but that's it.

hightower1 said:
using an omni a 7 here, been stuck on step 6 of the process "rebooting your handset" for about an hour now. Handset rebooted a couple of times as I expected before this step but just hangs on this screen. Loading bar stick ticking on and the do nt disconnect screen on the handset but that's it.
Click to expand...
Click to collapse
My Omnia did the same. Just unplug the USB cable from your phone, and then plug it back in again. Worked for me!!!

this is just from my experience.
I did have freeze the first time I updated to mango beta few weeks back on part where I had to restarted the phone. I disconnected the usb, and seemed everything was good.
but I connected the phone again, try to look for new update, and zune gave me error. the only way I fixed is by restoring to previous NODO build.
the 2 things I would make sure I have before doing any updates for wp7:
1. battery power is > 50%
2. I would make sure that screen time out is set to NEVER
since then, I never had issue with updates
I hope this helps

Edited because I found the 'fix' or work about. Everything is fine.

Related

to stop Verizon from forcing update

to stop Verizon from forcing update
Use Titanium to freeze com.smithmico
i lost root because vz forced the update so i reinstalled .5 oem then used revoluton to unlock boot in stall SU installed .9 radio seems to work well rebboted it pop saying .9 would start download in 26 secs i stoped it from installing
i remembered reading about smithmicro and OTA so i froze it so far n more pushed OTA ...
your mielage may vary
Or just delete it completely. Not needed and is in my top 10 list of things to remove via tb.
Could you tell me exactly how you reinstalled .5 after having .9 already on the phone?
http://www.multiupload.com/WES9PABEQF
rename it PG05IMG.zip copy to sd card reboot do power volume restart it should do it itself don't shutdown until it is completley finished.
I did that but it won't downgrade. It says I have the newest version installed so it won't flash the "older .5" version. Any suggestions?
Make you rename it pull battery two button restart and it will load .5 I had no issues
Sent from my ADR6400L using Tapatalk
davwman said:
Or just delete it completely. Not needed and is in my top 10 list of things to remove via tb.
Click to expand...
Click to collapse
Is that uninstall com.smithmicro.DM 1.0.0 ? Is this the right thing to uninstall for no OTA? Thanks
If so, I think I will uninstall this before I flash the new radio. What do ya think?
i don't see that file... on a side note, i updated the radio this morning and still no message to update so not sure if i'm in the clear or not
so what does com.smithmirco actually do? is it just an updater?
My phone seems to be stuck in the process. I can't locate a p50IMG on the SD card and before I can even open Titanium my phone starts to power down and tries to install the update, but fails. Any ideas?
---------- Post added at 01:51 AM ---------- Previous post was at 12:57 AM ----------
Finally think I figured it out for my situation. As soon as home screen loaded I opened up TasKiller, killed everything. Repeated that 4 times so that everything loading up with the phone was killed before it would reboot the phone. Went to app drawer and made a shortcut for Titanium right next to TasKiller. After this I went in and killed all apps again.
Now let's freeze some things via Titanium so it doesn't try to reboot to install an OTA. First I froze com.smithmicro, next I froze HTC DM. After these two I let the phone go while I messed around for a few minutes, after this I turned airplane back off. I checked TasKiller and noticed that an app MCC_OTA had opened, fearing this may be the cause I killed all apps again and went in to Titanium and froze this.
15 minutes later and I've had no issues with cell/data service. I can get into the market, update apps, receiving gmail/email, and Facebook working fine.
Pender1 said:
so what does com.smithmirco actually do? is it just an updater?
Click to expand...
Click to collapse
I am not trying to be an alarmist, but a description from Smithmicro's site sounds strangely similar to the description on the Carrier IQ site. I will let you be the judge.
"Device Management Suiteā„¢ (DM Suite) is a standards-based server solution for mobile device management, enabling mobile operators to remotely customize, provision, configure, and diagnose mobile device settings."
http://www.smithmicro.com/products/device-management-suite.aspx
Still running strong, no problems and no force OTA attempts.
Woke up at about 4:00 AM this morning and my phone was sitting at HTC screen. Pulled battery and phone rebooted, quickly showed OTA icon and rebooted.
It got to the android man screen and got stuck there. Again pulled the battery and rebooted in to recover. Wipe Davlik cache and regular cache, rebooted and phone appears to be back to normal.
Rooted running Team Gingerbreaton ROM. This is the second time in the last few months that the forced OTA has tried to run itself.
CenFlo said:
Woke up at about 4:00 AM this morning and my phone was sitting at HTC screen. Pulled battery and phone rebooted, quickly showed OTA icon and rebooted.
Click to expand...
Click to collapse
Happened to me this morning too. Good thing the phone sits next to my bed (use it as an alarm) and woke me up since I would have oversleep without it. Of course, I lost two hours of sleep because of it since I couldn't get it working in my half-sleep state and just stayed up because I didn't want to be late to work.
I need a real alarm clock.
CenFlo said:
Woke up at about 4:00 AM this morning and my phone was sitting at HTC screen. Pulled battery and phone rebooted, quickly showed OTA icon and rebooted.
.
Click to expand...
Click to collapse
Happened to me as well. Up at 4:30 roughly with nothing working. Cleared cache as suggested and phone is now powered up but no longer showing 3g or 4g, simply 1x so something is still wrong. Have to get ready for work at this point and will have to do some more digging.
CenFlo said:
Woke up at about 4:00 AM this morning and my phone was sitting at HTC screen. Pulled battery ... Wipe Davlik cache and regular cache, rebooted and phone appears to be back to normal.
Click to expand...
Click to collapse
Thanks for that. I was losing my mind this morning. Woke up, grabbed phone, and it had the sad Android screen with the Exclamation triangle. Felt like Anakin at the end of Ep. III for a bit. Did a search for "Block update" and came to this thread. Now to flash a non-Verizon ROM so I don't have to go through that again.
Just got another OTA notification this morning, was able to delay it... WTF? I'm rooted running a custom ROM and it's still trying to push this updated.
Just an FYI, if you get the update. Revolutionary root no longer works.
I woke up to my phone stuck on the black screen with the little Android man also. I pulled the battery, powered up and quickly restarted into recovery. Then I factory reset from recovery and after that I re-flashed my shift ROM and all is good so far. *knocks on wood* Anyone think its the new radio I flashed that prompted this or did they push everyone??
zx12dak said:
I woke up to my phone stuck on the black screen with the little Android man also. I pulled the battery, powered up and quickly restarted into recovery. Then I factory reset from recovery and after that I re-flashed my shift ROM and all is good so far. *knocks on wood* Anyone think its the new radio I flashed that prompted this or did they push everyone??
Click to expand...
Click to collapse
I had the same issue -- I received the update even though I had not accepted or checked for it. Took my phone out of my bag at work and saw I was at the Android man and exclamation point screen.
I wiped cache and wiped Dalvik cache, and the update stopped. I did flash the new radios though for the .9 update and have been sitting fine on 4G for the last two hours.

Rt issue - recovery image is 8.1 but hangs on updater

I had to reset my surface rt and now it is on 8.1 update 1. When I try to check for updates it constantly checks but never finds anything so I can get the 8.1 update 3 fix. Are there any recovery images specifically with update 3 already installed?
I have exactly the same problem! Used the current recovery image via USB to get my RT back running. Then some of the Updates installed, but now it is always searching for new updates but never find new ones. I also want Update 3 but this one never shows up! Has anyone an idea how to get to Update 3?
Im having the exact same issue. had to reset last night and now when i download updates, it downloads a few and then it hangs at "checking for updates" screen but can never find update 3. Bump for some info on this. if someone has a direct download for kb3033055 thatd be awesome too.
numus said:
I had to reset my surface rt and now it is on 8.1 update 1. When I try to check for updates it constantly checks but never finds anything so I can get the 8.1 update 3 fix. Are there any recovery images specifically with update 3 already installed?
Click to expand...
Click to collapse
Had the same thing with my wife's RT. A sudden glitch stopped her touch keyboard from working (except for the number keys??????????????). The virtual keyboard still worked though. I downloaded a recovery image
https://www.microsoft.com/surface/e...ervice-and-recovery/downloadablerecoveryimage
and installed, bringing RT back to Win 8.1 factory setting. Like you the update seemed stuck on checking for updates, but I've seen on a lot of forums that it's a time thing - at least an hour - time thing. So I left it checking - plugged in, power setting to 'never' shut down, for 2-3 hrs. Shut the RT down & rebooted. Was greeted with 'updates available' and there were 176 listed when I looked. Clicked on download and left the RT to get on with it. All done now and RT is updating regularly as it should. Hope this helps.
Clwyd said:
Had the same thing with my wife's RT. A sudden glitch stopped her touch keyboard from working (except for the number keys??????????????). The virtual keyboard still worked though. I downloaded a recovery image
https://www.microsoft.com/surface/e...ervice-and-recovery/downloadablerecoveryimage
and installed, bringing RT back to Win 8.1 factory setting. Like you the update seemed stuck on checking for updates, but I've seen on a lot of forums that it's a time thing - at least an hour - time thing. So I left it checking - plugged in, power setting to 'never' shut down, for 2-3 hrs. Shut the RT down & rebooted. Was greeted with 'updates available' and there were 176 listed when I looked. Clicked on download and left the RT to get on with it. All done now and RT is updating regularly as it should. Hope this helps.
Click to expand...
Click to collapse
Is it on update 3? (do you have the start menu back?) I have had it update from the recovery image but it hangs before either update 2 or update 3 and then started cycling the same update (it was a small 23 kb update but it will install and then if you checked for updates it would show the same exact update again. Reboot and it still shows the same update needs to be installed).
I have the same problem. After the update 1 my surface get stucked in "checking for updates", I've let it checking for more than 24 hours, nothing popped out, always "checking for updates". It started after the KB2029xxx (which is the Update 1).
I've opened a thread about it:
https://forum.xda-developers.com/windows-8-rt/rt-general/surface-rt-windows-rt-8-1-windows-t3517074
Did someone find a fix?

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

My Iphone 6 plus stuck on logo with progress bar

Please!!!! please! help me out. I have iPhone 6 plus 64GB it is stuck on the apple logo with a progress bar. It happened when I was presented with an update notification. at first, it was running on IOS 12.0. After an update notification appeared, i connected the phone to iTunes and everything went well with no errors at all. but the phone never gets past the progress bar. It loads until it stops at the last 1-millimeter end. at stays there for even a day. I tried to flash it using the latest 3u tools , it flashes well with no errors at all but still the same thing happens. I tried DFU mode flash but still the same thing happens.
Surprisingly, if i connect it to pc, it shows everything well. I can even put in music, movies and other files. I have include all the pics.
please help its the only phone i have right now.

My Mi note 10 lite is stuck at reboot screen after google play system update restart

I had a notification that a Google Play system update requires the phone to be restarted in order to complete the update. So i did. I clicked restart now. Now my phone is stuck and is still at the reboot screen with miui logo for almost 2 hours now. What should I do? My battery percentage before i clicked restart was bout 90 percent still. It happened twice this week now. The same case happened. But on the first time that it got stuck, i restarted the phone for 3 times till it got past the boot screen. When i checked the settings, i was in android 11 but it was problematic because i cannot toggle the chat heads of messenger anymore. The chat bubbles feature also keeps on crashing. That's why i thought that maybe it was because i did not let it finish on its own. A day after that, i got the notification again, so i restarted and decided to wait for it to finish. and here i am now, still waiting for almost 2 hours already. Has this happened to anyone before as well? What should i do?
Same thing happened to me too.
Not just this my phone was stuck for 1.5 hours on the MIUI screen during the first firmware update as well and I had to reboot. After a couple of reboots it started up fine.
Now whenever I try to reboot for Google Play system update it gets stuck on MI screen.
Anyone figured out what should be done here?
Same thing happened to me too.
did anyone figure out what's happening ?

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