[Q] HTC 7 Pro faulty - memory leak? - HTC 7 Pro

My HTC 7 Pro seems to have a hardware fault or memory leak.
In Nodo after a few hours it stops opening certain applications with either
a) Black screen and "loading..." message for ~10 seconds before returning to the home screen, or
b) All tiles on the screen wobbling /shimmering for 2-3 seconds on tapping an application then nothing.
Some apps still work but it gets progressively worse until nothing will run. Applications affected vary each time.
Tried flashing Mango RTM but it was much worse - it all seems to work initially, then some applications won't load as above, but the biggest difference with Mango is that browser will lock up after viewing half a dozen pages and the whole phone will slow down to a crawl.
Switching the phone off and on, or if it has locked up, pulling the battery, will fix it for a while.
I suspect there may be a RAM issue so need to find a quick and reproducable way of proving this before I send it off for repair. Is there any hardware test routine or app available on the HTC 7 Pro?

Ineedtoys said:
My HTC 7 Pro seems to have a hardware fault or memory leak.
In Nodo after a few hours it stops opening certain applications with either
a) Black screen and "loading..." message for ~10 seconds before returning to the home screen, or
b) All tiles on the screen wobbling /shimmering for 2-3 seconds on tapping an application then nothing.
Some apps still work but it gets progressively worse until nothing will run. Applications affected vary each time.
Tried flashing Mango RTM but it was much worse - it all seems to work initially, then some applications won't load as above, but the biggest difference with Mango is that browser will lock up after viewing half a dozen pages and the whole phone will slow down to a crawl.
Switching the phone off and on, or if it has locked up, pulling the battery, will fix it for a while.
I suspect there may be a RAM issue so need to find a quick and reproducable way of proving this before I send it off for repair. Is there any hardware test routine or app available on the HTC 7 Pro?
Click to expand...
Click to collapse
Are you running with the stock memory card inside, or have you manually upgraded that at some point?

Related

Screen Update delay with Sense 2.5

Does anyone else notice it taking longer to update the screen when coming back from standby with Sense 2.5 roms? I've tried a couple different ones now and they all take considerably longer. I end up having to look at a real clock when trying to take a quick glance at the time on the phone, since the time it takes to refresh varies and can sometimes be up to 10 seconds.
Do you mean the 'clock flipping animation'?
That is an intentional delay so you get to watch the clock flip. Sadly.
I believe it can be disabled so it directly shows the current time.
No, I already turned that off. When this happens, the only thing that updates instantly is the top bar (probably because that is not part of sense), the rest of the screen sits with the last image that was displayed when the screen was shut of with the "hourglass" spinning in the center before it finally updates to the current information. It's other words it's more than just the clock that lags, it's the entire sense 2.5 portion of the screen.
Yea , happens to me all the time . Regardless of what ROM I'm using .
Im running mightyrom and I turned off the flip clock animation and also notice the delay. After 2 weeks of running the rom its become SOOO SLOW its driving me nuts. Anyone have any good threads on how to speed up HTC sense 2.5 on the tp2? I was reading info on someones elses rom and they said they had somehow compressed the graphics so it runs a lot smoother. Almost seems like the phone is severely fragged
task29
try task29, change the pagepool if necessary...
Changed ROMs and have zero delay now .
prboy1969 said:
Changed ROMs and have zero delay now .
Click to expand...
Click to collapse
what are you using now?

[Q] THL W8S Issue - Lock Up, Screen Fade, Auto-Reboot

Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
kostako said:
Received this phone (THL W8S) 5 days ago, and straight out of the box it has had a serious issue where the phone will lock up, the screen will fade slowly to black, and then reboot itself. The problem occurs both after factory resetting AND in safe mode.
The phone is unrooted and running the stock ROM.
Basically during use, the screen suddenly becomes unresponsive to touch and the physical buttons (home, volume, power) all stop functioning. As soon as the phone locks up this way, the screen slowly fades to black over about 60 seconds, at which point I have to leave it to fade completely before it reboots itself.
It happens most frequently when using any browser (stock, or otherwise) taking from less than 5 seconds to around 5min before the random lock up occurs) but also happens when scrolling through messages; scrolling through emails in either of the stock apps; using a compass app which came pre-installed (very quickly).
Initially I thought it might have to do with WiFi, but problem also cropped up with WiFi off, using 2/3G. Then in troubleshooting also managed to get it to happen using the camera (lot of motion, and repeatedly taking snaps).
Also odd is that the batteries I received in the box were generic black ones, not the official stamped/logo'ed THL ones I've seen on every website and every unboxing of this particular phone. So while there's a possibility this may be a battery issue, the fact that the phone hasn't done this while using a more battery draining app (Beach Buggy Blitz; Rayman Jungle Run) makes me think this is a deeper hardware fault related to , although I don't know enough about voltages and such to rule it out completely.
I have a couple videos showing the problem, but unfortunately I'm not allowed to put the links here. Should both be easily found by searching:
THL W8S issue Kostas P
if interested.
Any thoughts/views would be greatly appreciated!
Click to expand...
Click to collapse
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
san_tony said:
Hi, I also have the same problem described by kostako. Please look for your feedback as soon as possible.
thank you very much
Best regards.
Click to expand...
Click to collapse
Hello, I wanted to inform you that lately the reboot occur concurrently with application updates.
They are like your impressions.
Best regards
THL W8S the screen fade and reboot too!!
Hello!
I received the phone on 12 September. The screen faded from the first minutes of use. Yesterday I came three times. In "THL mobile store" recommend updating the firmware. But the update I have not found anywhere.
any suggestions
Thank you very much in advance.

System Unresponsive with 5.1 Stock Rooted

Anyone having the same issue and have found a solution?
Phone suddenly stuck at some instances even with non-extensive usage.
Yesterday I was only using Facebook app. When messenger bubble pop up, my phone suddenly spiked. Moved once and then it got stuck already. You'll notice that it's not Facebook app only that's not functioning since nav. buttons are also stuck. You can't go press home and clear recent apps/hibernate apps. Power and volume buttons are also not functional.
So I assume the main system crashed. I only did a long press on power button to restart.
I installed Franco kernel r73, and thought that issue would only occur with stock kernel.
However, it occurred again today, I was viewing photos in Stock Photos app. I haven't started viewing the first 10 images yet, so memory should not be consuming that much. I turned on the auto rotate to view the image larger. When I turned the phone landscape, it reacted like it's about to rotate. And suddenly it got stuck. This time, power button is functional. It turns the screen on and off but it still turns to the same stuck screen, not the lock screen.
I've been experiencing this since 5.0.1. and almost everyday since I updated to 5.1.
I'm not sure if this is a hardware issue on my unit since mine is already about 1 year and a half old. I don't want to buy another phone yet!
Or is this a common issue nowadays due to Lollipop upgrade. If so, then could you provide temporary fix before they update this on 5.1.1.
Thanks a lot!
I had something similar . When I put forward the curtain hangs notice and then everything worked fine
Meh
I've seen this behavior on my Nexus 5 only on 5.1, and I'm pretty sure, it was introduced with that specific lollibug version. It's really annoying, that you have to reboot the phone every two or three days to avoid the freezes.
There's already in issue for that, it has got the ID 161032.

Do I have a hardware issue?

Hey!
Been having some troubles for 8-10 months now. Thought it was software-related, but those same issues persisted throughout CyanogenOS, RemixResurrection OS, LineageOS. I did full wipes between changing the operating systems. Changing the SD card didn´t help, either. My problems are:
- Fingerprint reader got very unreliable, sometimes it works. Sometimes it gives a short vibration indication that something was recognized, but the screen doesn´t turn on
- When I boot up the phone, there are several apps that take up to 10 minutes to show on my homescreens after it is booted up
- Many apps keep crashing all the time. Re-install didn´t help, they still crash (Unforuntately blabla has stopped working...etc)
- When using Facbook, everytime after a couple of minutes of browsing thorugh the news feed when I buffer or watch videos, the apps freezes and my phone reboots
(- Battery runtimes are sometimes very normal (3.5 - 4 hours screen-on-time over 2-3 days), but often I get maybe 2 hours of screen-on-time over 1-2 days before I need to charge it again)
- Basically, my phone is very useless atm...I can do a couple of things, but it often crashes, freezes, os way too slow.
Might there be a RAM issue? I have no idea....do these symptomes seem familiar to some of you and you might be able to help? I might have a hard time making use of my warranty since I flashed/rooted it, right?
I´d really appreciate your help
I really wish you had received any replies to this, because I am having the exact same issues. Too bad our warranty expired the day we flashed the devices! I mean, the phone does work, but it is very annoying. I used to be really reliable in the beginning, Opening the camera takes a few seconds, the shutter is very slow and sometimes switching to video mode or back to photo takes 30 seconds or more. I've always been flashing the newest lineageOS, but there's no change. It's been like this for 16 months :-/
PassiTheApe said:
I really wish you had received any replies to this, because I am having the exact same issues. Too bad our warranty expired the day we flashed the devices! I mean, the phone does work, but it is very annoying. I used to be really reliable in the beginning, Opening the camera takes a few seconds, the shutter is very slow and sometimes switching to video mode or back to photo takes 30 seconds or more. I've always been flashing the newest lineageOS, but there's no change. It's been like this for 16 months :-/
Click to expand...
Click to collapse
could be RAM. could also be some issue with the internal SD storage.
it's a far shot but try running a trim on your device's storage. check the play store for "Trimmer (fstrim)". see if it makes any difference.
PassiTheApe said:
Hey!
Been having some troubles for 8-10 months now. Thought it was software-related, but those same issues persisted throughout CyanogenOS, RemixResurrection OS, LineageOS. I did full wipes between changing the operating systems. Changing the SD card didn´t help, either. My problems are:
- Fingerprint reader got very unreliable, sometimes it works. Sometimes it gives a short vibration indication that something was recognized, but the screen doesn´t turn on
- When I boot up the phone, there are several apps that take up to 10 minutes to show on my homescreens after it is booted up
- Many apps keep crashing all the time. Re-install didn´t help, they still crash (Unforuntately blabla has stopped working...etc)
- When using Facbook, everytime after a couple of minutes of browsing thorugh the news feed when I buffer or watch videos, the apps freezes and my phone reboots
(- Battery runtimes are sometimes very normal (3.5 - 4 hours screen-on-time over 2-3 days), but often I get maybe 2 hours of screen-on-time over 1-2 days before I need to charge it again)
- Basically, my phone is very useless atm...I can do a couple of things, but it often crashes, freezes, os way too slow.
Might there be a RAM issue? I have no idea....do these symptomes seem familiar to some of you and you might be able to help? I might have a hard time making use of my warranty since I flashed/rooted it, right?
I´d really appreciate your help
Click to expand...
Click to collapse
i have flashed lineage os but modded gcam is not working even after enabling camera to api. please someone help me and if possible please add a gcam thread for Oppo r7 plus
supriyo_rana said:
i have flashed lineage os but modded gcam is not working even after enabling camera to api. please someone help me and if possible please add a gcam thread for Oppo r7 plus
Click to expand...
Click to collapse
no modded gcam requires different camera HAL level. which none of the R7 series phones support. it's stuck at legacy.

All issues Android 10 update xz2 compact

I think it would be useful to have a collection of all bugs of the android 10 update. From my point of view it is a disaster.
I noticed the following (after I factory reset it) :
Touch issues - touching the screen lightly does nothing. I have the actually tap it... This makes writing a pain, as hard to reach keys do not always register
Backlight auto adjustment issues - now it's very aggressive and basically stupid. I'm sitting in home, in the evening, almost without moving, definetly in the same spot and the backlight just jumps around in big increments
Lag and shutter in daily usage - a restart solves this for a couple of hours...
apps are now often reloaded - memory manager is too agresive and kills background apps
GPS NOT WORKING. It was flawless before update ?
build-in swiftKey keyboard does NOT remember how and where you type IF you change the keyboard layout /position (compact, split, side, etc...). This essentially makes it useless
A factory reset is not enough , try software repair using Sony companion
Im not having touch or GPS issues, but my phone is definitely slower and laggier since the upgrade to android 10. ALso my battery seems to be depleting faster. Is there any way to roll back to 9?
veverone said:
I think it would be useful to have a collection of all bugs of the android 10 update. From my point of view it is a disaster.
I noticed the following (after I factory reset it) :
Touch issues - touching the screen lightly does nothing. I have the actually tap it... This makes writing a pain, as hard to reach keys do not always register
Backlight auto adjustment issues - now it's very aggressive and basically stupid. I'm sitting in home, in the evening, almost without moving, definetly in the same spot and the backlight just jumps around in big increments
Lag and shutter in daily usage - a restart solves this for a couple of hours...
apps are now often reloaded - memory manager is too agresive and kills background apps
GPS NOT WORKING. It was flawless before update
build-in swiftKey keyboard does NOT remember how and where you type IF you change the keyboard layout /position (compact, split, side, etc...). This essentially makes it useless
Click to expand...
Click to collapse
Wifi is often lost and quickly reconnects
fingerprint sensor isn´t as sensitive as it was before
battery drain is bigger than before
bluetooth pairing with tablet doesn´t work properly...being paired: YES, but no connection at all...tried three different tablets...bluetooth headphones work!
The camera application is crashing when I take photos.... :crying:
I really haven't faced any of those issues. The fingerprint is the only things that have become laggy, the phone is louder now when playing music, camera works great even with unlocked bootloader.
You should try to do a clean install with newflasher my phone is even rooted and works great.
carloszf said:
Im not having touch or GPS issues, but my phone is definitely slower and laggier since the upgrade to android 10. ALso my battery seems to be depleting faster. Is there any way to roll back to 9?
Click to expand...
Click to collapse
Scratch that... I am experiencing all the issues from OP's post. It is especially severe when trying to use two apps at the same time in split screen.
Sony mobile engineers answer my bug report
Android Beam doesn't work (transferring files by touching two phones with NFC).
Nothing works on this phone any more!
I will never buy another Sony phone and surely I will advice others against buying such sh*t.
------------------
I contacted the Sony support in my country and they said "the download must have been corrupt" and I "should try to reinstall" via the Xperia companion (some kind of desktop app).
Mind boggling is the fact that this answer comes "directly from Sony engineers".
Now... I guess it is clear for everyone why they f*ucked this phone so bad. Their engineers think that a corrupt file can 1) be installed successfully 2) cause all these bugs...
Hamzakovsky said:
A factory reset is not enough , try software repair using Sony companion
Click to expand...
Click to collapse
Why factory reset is not enough?
If the corect procedure is to use that "companion", WHY they pushed the update via OTA?
veverone said:
Why factory reset is not enough?
If the corect procedure is to use that "companion", WHY they pushed the update via OTA?
Click to expand...
Click to collapse
The only brand who has this crappy issue is Sony ! Companion fills all the missing files or damaged files .. during the ota download and installation sometimes things go wrong
For everyone reading this thread: there is no such thing as instalation with corrupt or missing files.
All files in today's IT world are uniquely identified and double checked after download.
Their answear is only a way of not telling us that they f*cked up this + they think that we are stupid. Some of us might be fooled by this, but surely the majority won't be.
We have primarily the camera issue, a reboot resolves it temporarily.
Anyone managed to fix these issues with a fresh Sony companion install?
52.1.A.0.618 here. Fingerprint is slower and the battery drains faster while screen on. (Standby and deep sleep are both ok). Everything else is the same as Pie, at least for me.
Add me to list of unhappy xz2 compact owners. Phone is almost unusable since the update. More often than not the finger scanner only works when you press the power button first, it lags awfully in most apps, I get errors in apps I never did before, battery drain is about the same as previous. Overall this is my last Sony. Very very poor. Should add I did full companion restore and it made zero difference
I have to add my voice to this thread, short as it happily/sadly is. Since the update I've experienced a number of issues: Fingerprint scanner is less sensitive and sometimes doesn't work, the wake-up procedure is strange, in that the icons will appear before the background loads and even though I have security set to not show notification details on the lock screen, they'll reveal for a split second before waking up to the home screen, the camera is unreliable, the timer app doesn't reset or dismiss when appearing on the notification bar..
It's the first time I've ever emailed Sony Support on what was (and I hope still will be) my favourite ever phone. They of course just tell me to factory reset. Such a shame and I hope they fix it.
majorwedgy said:
Add me to list of unhappy xz2 compact owners. Phone is almost unusable since the update. More often than not the finger scanner only works when you press the power button first, it lags awfully in most apps, I get errors in apps I never did before, battery drain is about the same as previous. Overall this is my last Sony. Very very poor. Should add I did full companion restore and it made zero difference
Click to expand...
Click to collapse
I'm having the same issue. Not sure what is wrong. I have not factory restored my phone. That is ridiculous
I also add the bug of Google Assistant in Stamina Mode:
I always keep It disabled when long press home button, but when Stamina Mode turns on, Google Assistant switches on again automatically although in settings shows that is off.
wow its been 2 years since I bought the XZ2C, had issues with the wifi and data so I went back to android 8.0, and use it for O2 priority only. Came back to see if android 10 fixed the problems. Disappointing.
I am not surprised at all that Sony still hasn't fixed any of the issues.
With today's New Update the the voicemail-Record-Volume Bug is fixed.
Finally. Too good to bei true.
tyrael11 said:
With today's New Update the the voicemail-Record-Volume Bug is fixed.
Finally. Too good to bei true.
Click to expand...
Click to collapse
there are still a lot of vital features that were bugged in android10 and i´m not sure they´ll be adressed in the near future.

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