Database Info

Broken my Tbolt in less then 24 hours!! LOL But not all is bad!

I got my phone on Friday, broke the screen on Saturday. It gets better! I didnt have a upgrade so when i bought the phone, i bought it from a friend then switched to my account. Well the rep had trouble adding my TEC insurance to the account. So I HAD NO INSURANCE!!! Luckily i was able to get insurance added, and my phone is being replaced! I had to pay $99 for a replacement, but they give you another 32g card, so i guess its not AS BAD, but still....OUCH!!!!!

fatal187 said:
I got my phone on Friday, broke the screen on Saturday. It gets better! I didnt have a upgrade so when i bought the phone, i bought it from a friend then switched to my account. Well the rep had trouble adding my TEC insurance to the account. So I HAD NO INSURANCE!!! Luckily i was able to get insurance added, and my phone is being replaced! I had to pay $99 for a replacement, but they give you another 32g card, so i guess its not AS BAD, but still....OUCH!!!!!
Click to expand...
Click to collapse
Sucks you had to replace the phone so soon...i would check the insurance...i think they cut you off the insurance on the 2nd replacement.

How did you break the screen? I hope you dropped it or something. I hope my screen isn't fragile. Still waiting on my invisiSHIELD.

ERIFNOMI said:
How did you break the screen? I hope you dropped it or something. I hope my screen isn't fragile. Still waiting on my invisiSHIELD.
Click to expand...
Click to collapse
Yeah, a drunk friend coincidently hit my hand as i was bringing it up to answer it, it hit the ground just right i guess, cracked the screen :-(
They have something in the mall, where they apply this "heat shrink" style protective coating to the phone, supposed to be super strong, i might try that

FRIEND?!?!? He better be 99.99 poorer.

probotic said:
FRIEND?!?!? He better be 99.99 poorer.
Click to expand...
Click to collapse
i think you forgot to add 500

Wow that sucks man.

probotic said:
FRIEND?!?!? He better be 99.99 poorer.
Click to expand...
Click to collapse
The bastard swears he didn't do it. Had no recollection of it the next day!!!
PAY BACK IS A *****!!!!

magneticzero said:
Sucks you had to replace the phone so soon...i would check the insurance...i think they cut you off the insurance on the 2nd replacement.
Click to expand...
Click to collapse
Yes Asurion(vzw insurence company) cuts you off after your 2nd claim in a 12 month period, but once it has been over a year since the first replacement you are fine.

He was mad u had a tb and. He had a flip phone boost mobile lol
Sent from my ADR6400L using Tapatalk

Glad to hear you got it taken care of.. ...
Bleeds

Thunderbolt one of the most expensive phones!

So I was just reading.this of how the iPhone might have 4G LTE (anyways ) it says on the article the thunderbolt is one of the most expensive phones made in the market right now , that sounds interesting
http://www.isuppli.com/Teardowns/Ne...-Provides-Insights-on-Rumored-LTE-iPhone.aspx
Sent from my PC36100 using Tapatalk

so whats the total price $262 because i thought i droid charge was $300 for a overheating peace of plastic ...
htc>motorola>****sung
Sent from my ADR6400L using XDA Premium App

I paid 175 bucks for my TB a few months ago. Got more than i paid for. as the reply above me says, the Charge is much more expensive and inferior. Motorolas are cheap, because they are cheaply made. Lower quality screens and since they arent unlocking their bootloaders on verizon, they are getting more money from verizon per handset, offsetting the cost.

Bonetwizt said:
I paid 175 bucks for my TB a few months ago. Got more than i paid for. as the reply above me says, the Charge is much more expensive and inferior. Motorolas are cheap, because they are cheaply made. Lower quality screens and since they arent unlocking their bootloaders on verizon, they are getting more money from verizon per handset, offsetting the cost.
Click to expand...
Click to collapse
Seriously? Do you have ANY evidence of Motorola having a financial incentive to lock bootloaders? Other than a "friend" who works at one of those companies?

I'm glad I have mine !

Bonetwizt said:
Motorolas are cheap, because they are cheaply made. Lower quality screens
Click to expand...
Click to collapse
Motorola phones have the best build quality, the software is lacking but not the hardware. Every Motorola phone I have had has been built like a tank, including my old X which was extremely light but still a stronger, sturdier phone than anything out. If Motorola phones are cheaply made then all other phone companies could save money and build better phones by taking queues from MOTO.

Just saw this article today also, glad i only paid $150 for mine
As to the motorola comments, i find their phones to be very high quality and durable. If the Droid Bionic had been released before VZW discontinued their unlimited data plan to new smartphone customers, i would have bought one.
I didn't like the cheap feel of the samsung charge though...

If you buy your phones from Verizon retail it's probably one of the more expensive. But if you get them online from Amazon or wirefly you end up saving quite a bit. Ordered my TB on release day from Amazon Wireless for ~200 after taxes/S&H.
I know the Charge is 300 on Verizon's site but you can bring it down to 200 on Amazon. Was going to get my younger brother one but I think he wants to wait if the Bionic actually comes out on the 14th or not.

My thunderbolt was well worth the 250 price
Sent from my ADR6400L using XDA App

compared to the evo 3d yes the tbolt is very expensive.

jgalan14 said:
So I was just reading.this of how the iPhone might have 4G LTE (anyways ) it says on the article the thunderbolt is one of the most expensive phones made in the market right now , that sounds interesting
http://www.isuppli.com/Teardowns/Ne...-Provides-Insights-on-Rumored-LTE-iPhone.aspx
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
I seriously doubt the iphone will have lte this year. Too much of a battery drain and inconsistent signal.
oh yeah, and I got my thunderbolt for 99 on amazon, free shipping, no taxes.

eraursls1984 said:
Motorola phones have the best build quality, the software is lacking but not the hardware. Every Motorola phone I have had has been built like a tank, including my old X which was extremely light but still a stronger, sturdier phone than anything out. If Motorola phones are cheaply made then all other phone companies could save money and build better phones by taking queues from MOTO.
Click to expand...
Click to collapse
Agreed. My X was well built. HTC phones, not so much in my experience.

anything first of new tech is going to be expensive first time round
Sent from my ADR6400L using XDA App

I can say this.. the TB is built pretty solid! I've dropped it a few times.. once on hard flooring.. though the battery came flying out.. not a ding or scratch on the device.
The gorilla glass is pretty solid.

kriskmk said:
I can say this.. the TB is built pretty solid! I've dropped it a few times.. once on hard flooring.. though the battery came flying out.. not a ding or scratch on the device.
The gorilla glass is pretty solid.
Click to expand...
Click to collapse
Haven't dripped mine yet , but is good to know I like the feel of the device overall , make no miss the iPhone , I like the fact that it came with 32GB too , is class 4 butts beer then 8 that most phones come with
Sent from my ADR6400L using Tapatalk

kriskmk said:
I can say this.. the TB is built pretty solid! I've dropped it a few times.. once on hard flooring.. though the battery came flying out.. not a ding or scratch on the device.
The gorilla glass is pretty solid.
Click to expand...
Click to collapse
Well damn, I haven't dropped my thunderbolt but its all scratched up. I dropped my X once and other than the tiny ding that put on the corner you wouldn't even be able to tell it had been used. I put my license and a credit card in the same pocket as my thunderbolt and when I pulled out the thunderbolt it had two nicks in the front silver bezel.

Yes sir, you are correct
mohkg said:
so whats the total price $262 because i thought i droid charge was $300 for a overheating peace of plastic ...
htc>motorola>****sung
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Sent from my ADR6400L using XDA App

When they say the tbolt is the most expensive phone, they are talking about the most expensive to MAKE, not to buy.
On another note, the charge being $300 is bs. It's mostly made out of plastic...
Sent from my rooted stock OTA MR2 Thunderbolt

I agree that motorolas are tough phones, my droid 1 was a damn soldier. It fell out of my pocket while I was sitting on top of a 6-foot wall onto concrete with no case. The battery popped out and it dented in the corner on the bottom where it hit but it still worked great. In terms of overall build quality, I know I'll catch **** for this, but the iPhone 4 was just a dead f*cking sexy phone. My androids ran circles around it, backwards, but damn I loved the glass back and its screen was on top of the game for about a full year, which is forever in the smartphone world

Agentbolt said:
Seriously? Do you have ANY evidence of Motorola having a financial incentive to lock bootloaders? Other than a "friend" who works at one of those companies?
Click to expand...
Click to collapse
I never said i ahve a "friend working at motorola". It's common sense. They are either using inferior hardware/manufacturing techniques, or getting better subsidy from verizon.

HELP! Dropped phone and screen is black

Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim

calaski8123 said:
Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim
Click to expand...
Click to collapse
Still could Odin it back to stock if the only thing that's broken is the screen no?... Just bring it in, most people wouldn't know what rooted means.

That's why you keep the insurance. Its usally worth it. And the "friction coefficient" makes it look damn sexy. But since you don't hsve insurance. You may as well t ake it a part if you know how to safley do so.
Sent from my SCH-I535 using xda premium

droidx2.3.3 said:
That's why you keep the insurance. Its usally worth it. And the "friction coefficient" makes it look damn sexy. But since you don't hsve insurance. You may as well t ake it a part if you know how to safley do so.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Having the phone look sexy and then putting it in a Ballistic case is like dating a super model and only ever seeing her in a Burka! I'd rather date Albert Einstein's sister at this point. Ugh.
I took it apart and there was nothing loose. I swear... @#$*&&#@*$#@&*$#@*$&#@$*#@!$&[email protected]#$*
Well I guess I gambled and lost. Although I have saved over $200 on insurance since I cancelled, I guess that savings is gone. I might be better off with a Jitterbug.
Jim

You can send it to Samsung for repair. They will make you pay for repairs but they shouldn't care if it's rooted since your paying for the fix. Should cost less than $200 I would think?
Sent from my SCH-I535 using xda premium

I'll try Samsung... but I hope there's nothing else wrong.

i dropped mine once when my father grabbed something out my hand i had my phone in, i was lucky enough to have only a small scratch across the screen and some minor damaging to the bezel
Ryno77 said:
You can send it to Samsung for repair. They will make you pay for repairs but they shouldn't care if it's rooted since your paying for the fix. Should cost less than $200 I would think?
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
if they have to replace the entire digitizer, it could cost well over 200 bucks since ordering just a digitizer and the glass, even through 3rd parties, still costs over 200 bucks, and that doesn't count their time to actually replace it
doesn't hurt to try though

That sucks. :-/ when you dropped it it must have hit at just the perfect angle to do that.
I don't have a case on mine but I'm super careful, I do worry about this happening though.
Sent from my SCH-I535 using xda app-developers app

Believe Samsung charges $178. They make the screen so no markup. I pay $6.99/month for insurance from Verizon. Sounds like you got yours from Best Buy.

prdog1 said:
Believe Samsung charges $178. They make the screen so no markup. I pay $6.99/month for insurance from Verizon. Sounds like you got yours from Best Buy.
Click to expand...
Click to collapse
Was just going to post and say the same thing, although I thought it was $168 or something.
Samsung won't give two ****s that you're rooted. Call them. Seriously. Best bet.
Obviously, I wouldn't volunteer the information on the phone. Just tell them what happened and ask how much. Boom.
Sent from my SCH-I535 using Tapatalk 2

Thats just pathetic, don't blame Samsung for your mistake. You're the one that dropped the GS3 and it's not Samsung fault.

Thanks for the helpful replies. I got it through Verizon but was told the insurance increased on the higher end smartphones. Maybe it had something to do with my wife having an iPhone and all the phones had to have the same level insurance? I don't know. I used to pay $6.99 with my Dinc and then when I went to the GNex and my wife got the iPhone they told us it was more. Moot point now... but I'll ask again once I get this sorted.
As for blaming Samsung... I don't recall doing that. I simply questioned why they thought it was a good idea to make it so slippery... I've never handled anything like it. I'm well aware I dropped it.
Quick question on ODIN... All the instructions I have found about using ODIN require me to use the screen on the phone. Is it possible to use it completely from the PC end?

Odin doesn't really require the phone screen being used. I mean, you need to be in download mode but all that requires is pressing volume (up or down, can't remember, I think it's up) home button and power. Then wait like 30 seconds and press volume up to indicate you want to enter download mode.
And if you got it into download mode, you'll know because Odin will tell you that it recognizes the phone.
In the development section there's a "how to root and more" guide. Section 6 tells all about how to Odin. You can do it without being able to see the screen.
Sent from my SCH-I535 using xda app-developers app

calaski8123 said:
Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim
Click to expand...
Click to collapse
I just did the same ****ing thing man... Dropped that sumbitch and the screen is black.
I did take it apart.. I had hoped just a connector had popped off or something but no, it was broke. Didn't crack the glass, just broke the LCD.
They're super simple to take apart.
See if you can request the old parts if you return it to Samsung. Might be nice having the outside glass panel as a backup. Or resell?
Sent from my SCH-I500 using Tapatalk 2

My insurance is $7/mo
I have a $100 deductible.
Maybe u had bad info
Sent from my SCH-I535 using xda app-developers app

Thanks for the info guys... I think I'll try Samsung see what they say. Oh and I checked with my local Verizon guy today he did say that the insurance was only $7 with the deductible. I don't know if the last guy was giving out bad info or maybe was trying to get me to sign up for some other insurance... who knows. I added the insurance back on it today.

I took the back off but I didn't see any loose connectors. I didn't venture any further to take the LCD apart. How do you know the LCD is cracked? Can you see it? My glass looks fine and the insides look OK... the screen is just black.

Worst luck ever!!

I just want to share a very very bad experience with xda. Yesterday I was at the mall and I went into a verizon store. I remeberred that the galaxy s4 is going to debut in a few days so I thought Id cancel my insurance to save a little bit of money so I can buy the 4. I have payed for insurance since launch day for my s3 and I never had to use it so I said to myself ill drop it and save the 8$ for the next few months. Well my luck went downhill from there. last night when i went to bed i hooked up my phone to the charger and put it down on a little stool my 3 year old daughter was using as a table for her snacks while she watched tv in my room earlier. I didnt think anything of it. when I woke up i unplugged it in the morning it only said 39% charged and im like WTF!! I swiped screens to my battery widget to check whats going on and no responce . I took my tpu case off and its soaked wet....It turns out my daughter had spilled her water on the stool and its receessed in towards the middle so there was enough water to enter my phones innards all night. i could hear it sizzling from the bottom and it smelled like burning!!! ipulled the battery and I called verizon to attempt to re-add the insurance and they said they could not do it. i didnt know what else to do so I told them the truth and they told me because the calls were recorded then there really was nothing they could do for me knowiong that it was water damaged ( I shoukd have never told them my story).. I was pissed that after paying insurance for ever with them the first time I ever need help, they won't help me out even if i dropped it for less than a day. but i cant blame them. i tried the dip your phone in rice trick all day and now it seems to be functioning again but it wont charge properly, its charging very very slowly. Im going to put it back in rice all night maybe it will be alright in the morning. Im just glad I kept my old xperia play as a backup. 3G is soooooo SLOW!!!! please dont let us wait forver for the s4!! i might go back to my iphone roots with the 5 and I really dont want to do that!!!

Um, alright.:thumbup:
Sent from my SCH-I535 using xda premium

you broke the golden rule, man... NEVER get rid of your insurance. The chances of life happening are 100% and that piece of glass, plastic, and electricity is always the first thing to get caught up in it.

You canceled your $8/month insurance to save a little bit of money to buy the S4 that I'm assuming will be coming out within the next month or two? So you were trying to save a whole $16 - $24 to put towards a new phone? You also lay your phone down in water without knowing it? I think it may be more than bad luck man.. At least there isn't a reason to not buy the S4 I suppose.

Ouch
That hurts

packerjd04 said:
You canceled your $8/month insurance to save a little bit of money to buy the S4 that I'm assuming will be coming out within the next month or two? So you were trying to save a whole $16 - $24 to put towards a new phone? You also lay your phone down in water without knowing it? I think it may be more than bad luck man.. At least there isn't a reason to not buy the S4 I suppose.
Click to expand...
Click to collapse
Yeah it was more my fault. I think I didn't notice the water but in the middle of the night I think I checked the time and I must of pushed it further into the stool. It seems good now after all night being sealed with rice. Only the battery doesn't want to charge. I'm going to buy another one maybe this ones just shot. But to me it is bad luck because what are the odds that I played for the insurance for 9 months for it and the day I take it off is the day I break it?
Sent from my SCH-I535 using xda app-developers app

Tl;dr cancelled insurance, broke phone.
Sent from my SCH-I535 using xda app-developers app

Ever hear of Murphys law?
Sent from my SCH-I535 using Tapatalk 2

b.o.h.I.c.a.
pinching pennies to gain nothing
talk about sticking something in the blender
Sent from my SCH-I535 using xda premium

I see insurance as a necessary evil.

Now that I really think about it even If I would of had the insurance I'm not sure I'd file a $100 claim now that I got it working. Hopefully its just a bad battery and noe the circuitry inside the phone. I'm sure I can still get a good amount on eBay for it if I say it has been in water before but still works ok
Sent from my R800x using Tapatalk

Something similar happened to me, take it apart leave it in the rice longer I left mine for two or three days. Mine was plugged when it go twet too i had to have the USB port replaced its all good now everything functions as it did before my accident. Good luck!!
---------- Post added at 02:42 PM ---------- Previous post was at 02:37 PM ----------
Make sure it'll connect to a computer mine would charge but wouldn't connect to my laptop. I used mobile Odin until I got it fixed.

Where would I get the USB port replaced? I'm going to get a battery today I hope that will be it
Sent from my R800x using Tapatalk

Man that is truly one of those Homer Simpson "DOH!" moments. That is some pretty bad luck. I've personally had insurance for every smartphone I've bought. Never any dumb phones as I could always find a place to get a cheap replacement. I have an 18 month old and she is the reason why we now have all three lines with insurance. I have the s3 my fiancee has the GNEX and our 16 year old has a Razr. Every month I look at the bill and think I could be saving money, but then I remember the rules. What you don't think you need is what you will need five minutes from now.

Even if it's the charging circuitry that's dead, just get a spare battery (or 2 if this one is also dying) and a universal charger and charge that way for the few more months that you're going to have this phone

Yeah I'm going that route. I looked up a dissasemly video and it isn't that hard. I ordered a USB port and if I can't solder it myself I'm going to take it to a little shop and have it done. I reactivated it and everything works fine now. Even the charging part seems better now. I gotta say this phone is pretty though for going through all that and managed to come back.
Sent from my SCH-I535 using xda app-developers app

Just make sure it's recognized in Odin or heimdall just in case u ever need those. I hardly ever need them but u never know!

for those people that believe in the insurance..... $9 x 9 = $81 + $100 deductible = $181 and you are out the money each month. craigslist has legit s3's for $200. IF you need it. not so worth it anymore is it

Yeah that whole 100 deductible is crap. I don't know why Samsung doesn't roll out their own version of apple care. I loved it on my iPhones. Just pay 100$ up front and they replace them on the spot for new ones and you get 3 water damage or broken replacements for $50. I got like 4 replacements from them when I would build up scratches I would just come up with something like the home button not working intermittently .
Sent from my SCH-I535 using xda app-developers app

Instead of replacing the USB port, you should just buy the wireless charging cover and a qi charging pad.
Sent from my SCH-I535 using xda app-developers app

Broken backside on Pixel 3XL

Hey guys.
It started with a Basssound, and then my Pixel 3XL fell off the windowsill....
Today i reached out the repairingcompany from google CTDI in Germany.
I hope the repair will not that expensive. (Hoping for about 200 € without VAT)
Now i'm waiting for the UPS Service who will pick up my phone.

Sorry about your device, was it in a case?

Nope it wasn't.
It was my fault, after all, i should not lay down a phone on a sloping windowsill....

https://www.ubreakifix.com/google-repair/google-pixel-3-xl-repair
Google's recommended vendor says back glass repair is $100 USD (88€)
Screen repair is where the big money is.

A dbrand or slickwraps will cover that up just fine!
Edit: too bad the camera's broken... That's going to add to the $$$.
Sent from my Pixel 3 XL using Tapatalk

Oh 100$. I hope the price in europe is that cheap. Let's hope. Today i have still no message from ups.
I don't like covers, because they make phone big an hide the design from the phone itself. But of course i have then to watch for falling phones...
Actually the complete phone is working including the camera. It's just the broken camera glass that make photos look like from an 100$ Phone.
But i don't know if its from the drop or from december update, but there are lacks in the performance which is annoying at the moment. I will see after repairing if the problems are gone.
@MOD Is it possible to delete the strayed c in the title?

Daimonion1980 said:
Oh 100$. I hope the price in europe is that cheap. Let's hope. Today i have still no message from ups.
I don't like covers, because they make phone big an hide the design from the phone itself. But of course i have then to watch for falling phones...
Actually the complete phone is working including the camera. It's just the broken camera glass that make photos look like from an 100$ Phone.
But i don't know if its from the drop or from december update, but there are lacks in the performance which is annoying at the moment. I will see after repairing if the problems are gone.
@MOD Is it possible to delete the strayed c in the title?
Click to expand...
Click to collapse
For your question about the title just edit the post and go to advanced mode. There you can edit the title.

Daimonion1980 said:
Hey guys.
It's started with a Basssound, and then my Pixel 3XL fell off the windowsill....
Today i reached out the repairingcompany from google CTDI in Germany.
I hope the repair will not that expensive. (Hoping for about 200 € without VAT)
Now i'm waiting for the UPS Service who will pick up my phone.
Click to expand...
Click to collapse
Ouch, those pictures literally made me say: "Ohhh, ouch!!" I'm sorry that happened to you... I am assuming you don't keep a case on it? After seeing lots of people complain about how easy it was to scratch the back up I decided to always keep mine in a case.
I wish you all the best and I hope it's not super expensive to get fixed.
-E

I feel your pain...
Ordered mine on launch day and three days after having it I knocked it out of my hand, it was in a Spigen thin fit case which is really no protection. Completely my fault, I knew better than to hold it when I was doing what I was doing at the time.
Face first on a brick floor. Screen shattered, I'm glad I got the Preferred Care. $99.00 US and they shipped me a brand new one. At least I got to keep all the accessories from the first one and only had to send back the phone itself.

bp328i said:
I feel your pain...
Ordered mine on launch day and three days after having it I knocked it out of my hand, it was in a Spigen thin fit case which is really no protection. Completely my fault, I knew better than to hold it when I was doing what I was doing at the time.
Face first on a brick floor. Screen shattered, I'm glad I got the Preferred Care. $99.00 US and they shipped me a brand new one. At least I got to keep all the accessories from the first one and only had to send back the phone itself.
Click to expand...
Click to collapse
Nice! I always worry about being sent a refurbished device when they claim to send you a new one. I don't know if Google does that or not, but, I know other companies do and it's pretty frustrating. I have major OCD when it comes to new vs. not.
Good Luck!
-E

EricSB said:
Nice! I always worry about being sent a refurbished device when they claim to send you a new one. I don't know if Google does that or not, but, I know other companies do and it's pretty frustrating. I have major OCD when it comes to new vs. not.
Good Luck!
-E
Click to expand...
Click to collapse
The replacement was done through Asurion so they might send refurbished ones but I don't really think they had any at the time. I ordered it on launch day and broke it three days after I received it...lol.
I need to mention I haven't broken a phone in 10 years.

bp328i said:
The replacement was done through Asurion so they might send refurbished ones but I don't really think they had any at the time. I ordered it on launch day and broke it three days after I received it...lol.
I need to mention I haven't broken a phone in 10 years.
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Good point on likely not having refurbished devices. Yeah, I guess it was just your turn after 10 years.
Have you gotten the replacement device yet?
-E

EricSB said:
Good point on likely not having refurbished devices. Yeah, I guess it was just your turn after 10 years.
Have you gotten the replacement device yet?
-E
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Oh yeah I've had it for a while now. This happened in October.

Late response
I have a case now. And it fits in my reworked brodit auto smarrtphone holder i bought for nexus 6p
The repairing was okay so far. i contacted CTDI in germany which organized a ups pick up and the device was repaired in poland by regenersis. It costs 212,08 € without tax and with tax 260,86 € (23% in poland)
So, i hope it will not broken anymore...