Related
My 9502 was sent off to the seller requesting a refund just over 2 weeks ago. Thay have finally decided that they can't replicate the problem and are sending it to I-Mate (again) to repair.
I can see me getting fobbed off here so I thought I'd try this survey. I know a lot of people on these forums reported returning their 9502 because of the bug where it won't search for signal when on standby or had general signal problems.
Please answer the poll question and maybe post where you live and which network operator you use.
Cheers.
No problems here !
No problems using my 9502 through TIM Brasil ! Where I live I have EDGE (and GPRS, of course) only for now (3G will reach my city soon), but I travel daily to a 3G/HSDPA covered area.
Cheers!
Carlos
No Problems here too
I am in Melbourne, Australia. Have had my 9502 for about 3 months and it has not missed a beat. I have noticed that when it can't find a GSM connection, it will switch to 3G. Which is ok by me. I have not loaded it up with too many apps, just some for my basic needs. Even when travelling I have no connection issues.
1. SPB Plus
2. SPB Shell
3. TomTom
4. Resco Keyboard
5. Fizz Traveller.
Cheers for this guys. Keep em coming!
In Sydney Australia (Telstra) and havn't had any signal problems (have had the 9502 for a few months). I was also in the US recently and global roamed onto AT&T and had no apparent issues there either.
It is kinda looking like this is a problem with the 9502 on UK frequencies. Or maybe its a problem which the Telstra ROM doesn't suffer from.
I flashed tot he 6.1 ROM and it still suffered with it. It really did render it useless as I travel a lot.
Either way, I wish they'd hurry up and fix it or replace my bloody device. It's been gone 3 weeks now (+ 2 weeks the first time).
Come on UK users! Surely some people on these forums must have a 9502.
I have a 9502 and it never suffered such problems - it was always perfectly reliable (well, as reliable as can be when you are on Tmobile UK!). I did not flash the 6.1 upgrade and am just about to sell it as I have moved to a Diamond (and am likely also to get my mits on a Touch Pro)!
apd said:
I have a 9502 and it never suffered such problems - it was always perfectly reliable (well, as reliable as can be when you are on Tmobile UK!). I did not flash the 6.1 upgrade and am just about to sell it as I have moved to a Diamond (and am likely also to get my mits on a Touch Pro)!
Click to expand...
Click to collapse
Did you use 3G? And do you get good receiption where you live?
I think it s a problem that only affects people in low signal areas. In my home and in cities it is fine, but if I go somewhere with no signal or if signal drops for a few seconds it will not search again until awoken. I travel a whole lot meaning it spends a lot of time sat in my pocket with no signal.
I am on Vodafone and have noticed that they have appauling coverage which I think makes the problem much more noticable. I live in a 3G area and get full signal HSDPA in my house. This is true for almost the whole area I live in for about 5 miles in each direction, however there are absolutely loads of 'dead spots' where there is no signal whatsoever, or where signal comes and goes.
And where my girlfriend lives, signal will drop every 5 minutes or so. Not a problem with normal devices as they just search again and have signal again after 4 or 5 seconds. The 9502 does not do this unless I wake it up meaning most of the time I am uncontactable - especially at night when I am not awake to turn the thing on and off.
mike freegan said:
Did you use 3G? And do you get good receiption where you live?
Click to expand...
Click to collapse
I did use 3G and HSDPA (I use Direct Push so it is on permanently). I have terrible signal where i live (halfway down a steep hill in London) but it would only very rarely lose the connection. I would often have only one bar but that has been the same for all my phones. When it lost the connection, it would always regain it when I returned to a better position in the house.
As an additonal note to my previous post, in my work there are many buildings, and there are lots of spots with dead signal. When I pass through one of those areas, the 9502's green led stops flashing, but, as soon as I enter a signal covered area, it starts flashing again, of course meaning it has detected the radio signal.
If I wake it up right afterwards, as soon as I do it I see the signal bar and my operator's name, i.e. it has regained signal whilst in standby mode without problems.
Cheers!
Carlos
That's interesting. Now I'm wondering its something to do with Vodafone, or if it is specific to certain devices. I tried my 9502 set to auto and european but it still suffered, although I know this fixed the problem for people in other localities.
Here's something interesting that may or may not be related: I go to law school on Manchester Oxford Road, right near Oxford Road train station. My SE P990i has always been fine there and gets full 3G receiption on Vodafone. The 9502 also displayed full 3G signal, however it was completely unable to recieve calls and text messages or use the internet. If I walked 5 minutes towards Picadilly, or once I got to Deansgate (the next stop) on the train home it'd work again and text messages would start flooding in. I did this every week for the 3 months I had it and never once managed to use any radio functions on Oxford Road! Bizarre.
I changed from a Tilt to a Fuze. I now tried the Fuze on my wife's T-mobile. I noticed that the Fuze seems weaker. My working place is really bad for T-Mobile. With my tilt I get 2 bars and sometimes 1. With the Fuze, I get 1 and sometimes when I try and update the weather, I loose all connection. And sometimes I get dropped calls.
Now, I know the radio has much to do with this. But in general, has anybody noticed if the Fuze seems weaker than their old phone? I can't judge 3G/H because I never had it till now.
no absolutely not id say at worst the same if not better. It has all to do with the radio as well.
I figured as much. Maybe ATT optimized it for 3G network of theirs. I was hoping if anybody else on another network noticed a drop of signal quality with the stock rom/radio with tmobile.
I'm using the stock Fuze ROM, and I have worse reception on the bay area AT&T network. It's not a matter of bars on the display - it's that the calls are dropping in areas that never did with the Tilt.
My Tilt gets better reception. But it has a more mature radio. Hopefully this is an issue of radio firmware, and not bad hardware.
You do know where the antenna is in your device???
(read the manual)
In bad reception area's your hand can easily block the "low" signal....
I just switched from the Tilt to a Fuze 3 days ago and have definitely noticed the Fuze is weaker where I'm at (Statesville, NC).
And Karloe is right, the antenna is in the base of the phone, where I normally hold it. I've been holding it at the top and people on the other end of the line say it is clearer than when I first got the Fuze. Calls aren't dropping as much either.
Kind of awkward to hold the phone this way though....
It worked great when I was in Winston-Salem yesterday, had excellent 3G also.
I don't think the signal is worse than the Tilt. The display shows less bars than the Tilt did, but every phone displays signals differently.
As someone else said, the antenna is at the bottom, so you have to hold it differently than the Tilt.
So far I haven't had any dropped calls on the Fuze and I've had a few on the Tilt. Call clarity seems to be better on the Fuze than it was on the Tilt too.
Single is DEF worse then my 8525 I could take screen shots to prove it.
So far in my experience fuze has been giving me better reception that the tilt.
My Fuse def has less signal than my previous phones.
At my home in long island, NY I always had 4 to 5 bars on any phone I had.
The fuse only gives me 2 bars.
I live in a rural area and have noticed that while I usually only averaged two bars on my tilt, sometimes in a sweet spot I would get three.
The fuze peaks at two in sweet spots and a lot of the time it is hunting for a signal.
That being said, the tilt was the same way before I upgraded the radio rom many moons ago.
One thing I can say is that while the indicator shows poorer reception (it is just an icon) on the fuze, my call quality is better and is far less garbled during calls.
I work in NYC and with my tilt I would always have problems getting a signal in Manhattan. I could have full 3g reception in one signal spot, take one step foward and it would start searching for a signal. With my fuze Ive never seen less than 3 bars so far. It gets better reception than my tilt for sure.
My tilt had better reception while at home. The tilt never cycled through e -> g -> 3g like the fuze did. I agree that once the radio matures it will get better, but my stock tilt never had this problem when new. I also maintained a pretty steady 3g speed on the tilt whereas the fuze had huge swings in speed.
=
You have to security unlock your phone, but I just flashed the Blackstone radio and it appears to get a little better signal than my stock ATT radio did.
I know it all depends on the area and conditions, but some of you that say it has worse reception might want to try some of the different radios that are out there.
Same Bad Reception
starstreak said:
I changed from a Tilt to a Fuze. I now tried the Fuze on my wife's T-mobile. I noticed that the Fuze seems weaker. My working place is really bad for T-Mobile. With my tilt I get 2 bars and sometimes 1. With the Fuze, I get 1 and sometimes when I try and update the weather, I loose all connection. And sometimes I get dropped calls.
Now, I know the radio has much to do with this. But in general, has anybody noticed if the Fuze seems weaker than their old phone? I can't judge 3G/H because I never had it till now.
Click to expand...
Click to collapse
I definitely agree. I would routinely get 4 bars with my tilt in my apartment. I'm lucky to get 1 bar with the Fuze. Anyone have a suggestion for the best radio for those of us who have not security unlocked yet? I'm willing to do the unlock if there are no other viable options.
Thank god I'm not the only one. My TILT always had full bars on 3g at home in my condo in Chicago. The Fuze constantly cycles from G > E > 3g and I have yet to be on a call that has not been dropped.
I'm debating returning this. While I know I can flash better ROMs to be faster, I don't know of any better radios currently to flash.
stevieraveon said:
Thank god I'm not the only one. My TILT always had full bars on 3g at home in my condo in Chicago. The Fuze constantly cycles from G > E > 3g and I have yet to be on a call that has been dropped.
I'm debating returning this. While I know I can flash better ROMs to be faster, I don't know of any better radios currently to flash.
Click to expand...
Click to collapse
I have noticed this as well. My Fuze is very quick to changef rom G > E > 3G > H.
With my Tilt it was almost always on H especially with the 1.70.19.09 radio. All in all I do think that it could be dependent on the radio it self. I guess with time we will see if it's the radio or the device itself.
stevieraveon said:
Thank god I'm not the only one. My TILT always had full bars on 3g at home in my condo in Chicago. The Fuze constantly cycles from G > E > 3g and I have yet to be on a call that has been dropped.
I'm debating returning this. While I know I can flash better ROMs to be faster, I don't know of any better radios currently to flash.
Click to expand...
Click to collapse
You can try some different radios from this thread: http://forum.xda-developers.com/showthread.php?t=439566
Unfortunately so far I haven't noticed any big differences between them in regards to reception. I've tried quite a few of them.
hello all. my issue is this. i live in a area with poor signal. extremely poor actually. in my bedroom while im in bed, ill b lucky to get 2 bars. in class, i usually lose signal all together. which in turn sucks more battery as its always searching 4 a signal. do you think a different radio would make a difference? a friend in my class is on the same provider with his sa,sung galaxy s 2 and gets 3 bars in class..while i cannot even connect to the network. is it possible thi is a hardware issue?
LINKSLOVESANDROID said:
hello all. my issue is this. i live in a area with poor signal. extremely poor actually. in my bedroom while im in bed, ill b lucky to get 2 bars. in class, i usually lose signal all together. which in turn sucks more battery as its always searching 4 a signal. do you think a different radio would make a difference? a friend in my class is on the same provider with his sa,sung galaxy s 2 and gets 3 bars in class..while i cannot even connect to the network. is it possible thi is a hardware issue?
Click to expand...
Click to collapse
Hi,
I notice you are on 3.6.2 XE.
Was it the same signal problems on previous versions?
What radio are you on?
There is a ril thread HERE.
Maybe you should check it out.
Don't do much efforts as i have the same signal issues...
My problem is that my room is in basement of the home.. I get 2-3 bars and its most of the time searching for a signal...
my friends have to message me first to call me coz they always
I flashed 2-3 radio files but no gain... My desire signals were better than my Sensation...
but that's for sure when you have 3 bars strength signals then it works fine... on 2 bars it won't even dial a number giving no network error...
So just live with it our buy some other set with good signals...
Poor Reception Issue
Hi there, i live in the uk and have a similar issue living in a mobile reception blackspot, it doesnt matter what network or handset you have the reception is crap. I found a solution that works for me, maybe they will have something similar out there. see here - http://www.vodafone.co.uk/personal/price-plans/network-and-coverage/sure-signal/index.htm
Hello One-S users!
I recently got myself an unbranded One-S here in the Netherlands. I came from the LG 2x that I've had since the day it was available. Been experimenting a lot with different ROM's and BB, with different results across the board. Overall though the 2x has been a very nice phone to have and use, albeit not with the stock ROM's. Reception has been very good, probably the best of all the phones I've owned.
And now there's the new One-s... I've been using it for a few days so I won't go into details on battery life, user experience and all that stuff that needs a few days before making any useful conclusion. Except for reception!
I live in a particular area where there's very bad signal and only two towers in the whole area. The One-S seems to really struggle to get AND keep connection to the network. Actually, when used indoors (at home) it is impossible to get any signal at all, whereas the 2x and my girlfriends iPhone4 have no problems at all. Not great reception, with breakups during calls, but at least the work. The One-S doesn't. I've been seeing this behavior outdoors at other locations as well, around where I work I have had no reception issue's with the 2x, the One-S shows really spotty reception.
I'm on the latest OTA which is 1.78.401.2
What's your take on this, do you have any reception issue's?
involver said:
Hello One-S users!
I recently got myself an unbranded One-S here in the Netherlands. I came from the LG 2x that I've had since the day it was available. Been experimenting a lot with different ROM's and BB, with different results across the board. Overall though the 2x has been a very nice phone to have and use, albeit not with the stock ROM's. Reception has been very good, probably the best of all the phones I've owned.
And now there's the new One-s... I've been using it for a few days so I won't go into details on battery life, user experience and all that stuff that needs a few days before making any useful conclusion. Except for reception!
I live in a particular area where there's very bad signal and only two towers in the whole area. The One-S seems to really struggle to get AND keep connection to the network. Actually, when used indoors (at home) it is impossible to get any signal at all, whereas the 2x and my girlfriends iPhone4 have no problems at all. Not great reception, with breakups during calls, but at least the work. The One-S doesn't. I've been seeing this behavior outdoors at other locations as well, around where I work I have had no reception issue's with the 2x, the One-S shows really spotty reception.
I'm on the latest OTA which is 1.78.401.2
What's your take on this, do you have any reception issue's?
Click to expand...
Click to collapse
I had a T-mobile branded One S (Gradient Blue) and the reception was horrible, so glad I got myself another GS2 (t989)
I'm experiencing same issues of reception on an unbranded EU phone with 1.78. 1.53 was worst!
I tend to have signal but no data, I tend to have signal in the notification bar but no actual signal.
I have many issues which weren't here in my old desire!
MicroSIM was replaced twice with no real help - It's the phone to blame...
Poor reception
I also have same problem. I am in pakistan using Telenor and phone is Tmobile UK unlocked.
It may work to disallow some energy-saving settings(of the ril) in the build.prop, however it brings risk to do so:
You have to know how to tweak the file, and get ready to re-flash the ROM/RUU in case of half-brick caused by bad tweaks.
involver said:
Hello One-S users!
I recently got myself an unbranded One-S here in the Netherlands. I came from the LG 2x that I've had since the day it was available. Been experimenting a lot with different ROM's and BB, with different results across the board. Overall though the 2x has been a very nice phone to have and use, albeit not with the stock ROM's. Reception has been very good, probably the best of all the phones I've owned.
And now there's the new One-s... I've been using it for a few days so I won't go into details on battery life, user experience and all that stuff that needs a few days before making any useful conclusion. Except for reception!
I live in a particular area where there's very bad signal and only two towers in the whole area. The One-S seems to really struggle to get AND keep connection to the network. Actually, when used indoors (at home) it is impossible to get any signal at all, whereas the 2x and my girlfriends iPhone4 have no problems at all. Not great reception, with breakups during calls, but at least the work. The One-S doesn't. I've been seeing this behavior outdoors at other locations as well, around where I work I have had no reception issue's with the 2x, the One-S shows really spotty reception.
I'm on the latest OTA which is 1.78.401.2
What's your take on this, do you have any reception issue's?
Click to expand...
Click to collapse
That sucks! It is a great phone. Reception has been flawless for me. I have a TMOUSA-branded One S.
the worst reception ever...
well I lied a bit - as most of the time I'm getting no reception at all;/
sometimes around 60-70% of the time with no signal (when I click the cell stats in battery meter) and often when picked out of the pocket the phone is showing NO SIGNAL warning for one second...
Unlocked HTC One S, UK version, ceramic black, bought beginning of April
I had this problem from the start, but was hard to prove to get a new phone replacement, as when it does have good reception when signal coverage is great - with 10MBit/s download 3G speed which was amazing compared to my Desire Z (max 4MBit on 3G). The problem is, signal reception fluctuates a lot to a point of loosing it...
Wifi is affected as well, for example after a fresh reboot the Wi-Fi is at full speed, but give it an hour of mobile usage and it is at half of its performance. Wi-Fi isn't that critical (although I do not have signal in my garden where my Desire Z or iPad doesnt have any problem with my home wifi!) but the weak radio is!
I wasn't scared so much as I thought an update will come, and it did, so I have updated radio to 0.16 (1.78 RUU) from 0.15 (1.53 RUU) in a hope things will improve, and they did for 1 day - then I realized it was a placebo effect what I'm seeing.
In network stats I am mostly on -97 to -107 db in signal strength with 0-5 ASU, and when I have -93db I can celebrate! (which is considered pretty weak on my other android phones)
Researching this problem led me to believe it might be a software bug as well, as it varies - when you're doing a phone call, signal strength is simply stronger, you're out of a sudden see more ASUs and are say on -92db. As long as you hang the call, you're at -101 db again, soon after you can loose the signal when you're in placed with weaker coverage (park, too many in London).
Then I have places where I am absolutely unable to make a call, and the other day I do have 2 bars there and I am able to call without a problem.
Then the other day I can try 10 times and no chance - no signal, immediately rejected from a call app, can't even call voicemail.
The top icon notification is 'mad' most of the time - showing full strength from time to time only to fall to 1 bar (or no bar) on 80% of the time.
I would welcome some idea how to prove this thing to a seller to get a replacement, but as I said, if One S sees 20+ more ASUs (city coverage is great), you don't notice this thing and it can work flawlessly.
My conclusion is that HTC One S has only problem when the signal coverage becomes weak and it can't properly get hold of it like other phones do (Samsung Galaxy S Plus, for example, is ten times zillion million better than this - having much stronger signal when covered with pillows closed in a stainless steel box ;-)
Should we start writing the serial numbers here so we can see which batch of HTC One S phones is bad?
P.S. The USA T-Mobile update 1.83 is promising some fix to signal fluctuation - I don't know it this would help european version, even if it would not fluctuate, it would still be weak.
P.P.S. Switching ON the 'best wifi performance' haven't made a single difference for me, neither for radio strength nor in wifi. The only difference was big hit on battery life.
I know exactly what you mean - had it the same!!!
Apparently there is a solution which is not hardware related:
There are network providers that doesn't support the signal fast dormancy as this phone tries to use. As a result, the phone disconnects from the service provider and tries to reconnect which takes several minutes.
In order to solve that until HTC will do it (if at all), you need to root your phone, get into build.prop file and then change the line ro.ril.fast.dormancy.rule=... to be ro.ril.fast.dormancy.rule=#.
This is thanks to jh787!
It seems to help me.
I'm in the Netherlands too, with an unbranded device and facing same troubles. Got my device lately with 1.78.401.2 preinstalled.
The reception is compared to my HTC Incredible S really bad.
I becomes irritated too by the FM Tuner recepetion. If you're moving on bccycle, car, train or bus the volume is getting up and down, up and down. And lot of areas I can't listen at all to the radio stations I could with the Incredible S
don't want to root just yet...
orenfl said:
I know exactly what you mean - had it the same!!!
Apparently there is a solution which is not hardware related:
There are network providers that doesn't support the signal fast dormancy as this phone tries to use. As a result, the phone disconnects from the service provider and tries to reconnect which takes several minutes.
In order to solve that until HTC will do it (if at all), you need to root your phone, get into build.prop file and then change the line ro.ril.fast.dormancy.rule=... to be ro.ril.fast.dormancy.rule=#.
This is thanks to jh787!
It seems to help me.
Click to expand...
Click to collapse
Thank you, you probably mean the thread mentioned by jh787 at the bottom here:
http://forum.xda-developers.com/showthread.php?p=26923454
- it might fix the issue, the problem is I've tried 2 different mobile providers with same results and today I bought O2 PAYG microSIM to try the best (signal wise) London mobile provider to see if the fast dormancy is the problem. I don't want to root the phone yet as if it won't help the warranty is void. I'll report later.
- there's another tip in that thread
jh787 said:
also changing the following line to look as shown solved my no network issues when i was in areas of weak reception
ro.ril.disable.power.collapse = 1
Click to expand...
Click to collapse
I don't have root yet, but just checked /system/build.prop file using Solid Explorer and I have this value already properly set as others have mentioned (1.78) but the phone still has weaker signal when idle and stronger when having a phone call.
Code:
# For HSDPA low throughput
ro.ril.disable.power.collapse = 1
As I understand this should be '#' instead of 1
Code:
ro.ril.fast.dormancy.rule=1
comparing to jh787 build.prop I am no wiser, as he's still at older 1.53 OTA and seems like T-Mobile branded phone.
I'm already on 1.78, checked his 2 comments and also found that the power collapse is 1 already. The fast dormancy I did change to # and believe me, after 6 weeks of screaming on the phone to be a phone, other than a great looking mobile computer, I'm using it flawlessly as a phone too!
Root is reversible via RUU and for me needed until HTC will provide an update which will either disable the fast dormancy or enable a switch to control it...
Ive had 2 One S's since launch and both of them have had appalling signal issues, Im on Vodafone UK and believe its their network at fault.
But i see here a range of providers and still crappy signal. I was thinking of cancelling my Vodafone contract and taking out a new one with another provider, As i really like HTC..... But after reading this thread im having doubts !
Im beginning to think the safe option would be to leave HTC and Go back to Samsung, And try to get the S3 !
azzledazzle said:
Ive had 2 One S's since launch and both of them have had appalling signal issues, Im on Vodafone UK and believe its their network at fault.
But i see here a range of providers and still crappy signal. I was thinking of cancelling my Vodafone contract and taking out a new one with another provider, As i really like HTC..... But after reading this thread im having doubts !
Im beginning to think the safe option would be to leave HTC and Go back to Samsung, And try to get the S3 !
Click to expand...
Click to collapse
Are you rooted already?
If so, try the build.prop change I mentioned before...
Im rooted, Ive ran every custom ROM, Ive flashed every radio, Ive done everything possible, Nothing works.
Ill give the build.prop edit a try later. not expecting much tho.
azzledazzle said:
Im rooted, Ive ran every custom ROM, Ive flashed every radio, Ive done everything possible, Nothing works.
Ill give the build.prop edit a try later. not expecting much tho.
Click to expand...
Click to collapse
Give it a try - it worth it!
For me it solved 6 weeks of frustration w/o one shrink visit
change the line ro.ril.fast.dormancy.rule=... to be ro.ril.fast.dormancy.rule=#.
Click to expand...
Click to collapse
So at the end i have .rule=1 do i change that 1 to a # or put the # after the 1 ?
azzledazzle said:
So at the end i have .rule=1 do i change that 1 to a # or put the # after the 1 ?
Click to expand...
Click to collapse
Replace the 1 by #
azzledazzle said:
So at the end i have .rule=1 do i change that 1 to a # or put the # after the 1 ?
Click to expand...
Click to collapse
Any news?
Sent from my HTC One S using XDA
Hasnt made any difference
azzledazzle said:
Hasnt made any difference
Click to expand...
Click to collapse
Really? disappointing!!!
Then you probably got something else then - is the same carrier different phone have better than you on same locations?
Hi,
I' ve just bought a 820 and I am up to now happy with it ...
However I have the impression that the signal reception is quite weak; do you have a similar problem?
is OK, compared to BB and Desire S at the same place-
Thanks...
In fact at some "difficult" places I get only one bar (or even no signal - but rarely) while with my old Samsung I had practically always enough signal.
I had issues with signal prior to the update that went out today for my phone from Tmobile , now I have a good signal everywhere in my house. Can sit on the couch and text,web surf, and whatever else at high speed.
Murali Krishna
I have Nokia 820 and I also face problem of the signal strength fading out - call getting dropped and after a few seconds the signal comes back. Is there a solution for this.