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Please listen out..
We have an internet price issue..
at&t has a wonderful selection of phones and a great quality of service..
I've been with at&t for about 9 years now(since cingular and the 1st At&t and i'm 19).
I now own the htc fuze from at&t for about 6 months(previously owning the bj2).. the internet plan that they have for the pda and smartphone customers called the "PDA Personal" as we all know costs $30 regardless if you own the fuze to the blackjack 2 and anything between. My mom also has the LG Incite. Internet comes out to $60/month (Phones are on a Family plan)...this is ridiculous..This costs as much as some peoples phone bills altogether..
Add it up, 3 phones
1 media net internet
2 pda plans
family messaging
and 1400 minutes
(not including small things like insurance)
We need to tell at&t they need to make a family pda plan.
THIS IS REGARDLESS IF YOU PAY FOR 1 PDA PLAN OR MULTIPLE, WE NEED TO REQUEST A CHEAPER PRICE AND A FAMILY PLAN FOR FAMILIES THAT HAVE MORE THAN ONE PDA..
I hope you all understand where im coming from..All I am asking is if you read this, you can say yes or no in a reply that you can/cannot send at&t a message or even call them or send them a letter through the mail requesting for a better price..
can we do this from August 12, 2009- September 1st, 2009??? Please help.
it takes consistent calling at least 1 phone call a day or even a week, or as much as you can do..
Trust me with this huge forum and peoples help put forth, THEY'LL LISTEN..
I want to thank all of those that will help in advance, i really appreciate your effort sooo much.
They have a family data unlimited plan for $10 per line. It requires family messaging which you already have. It's not available for PDAs but you can probably cheat and use it just like medianet.
Wilhelm said:
They have a family data unlimited plan for $10 per line. It requires family messaging which you already have. It's not available for PDAs but you can probably cheat and use it just like medianet.
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A few questions, is the service(media net) the same(just as fast and strong) compared to the pda plan?? Also how do I receive the media net plan on my htc fuze?? i can't do it, especially talking to a rep
Exact same service. They only charge twice as much because they expect you to use it more (or it covers the price of the more expensive phone) (or they can). I don't know the details of stealing this service. You'd think that just going on to att.com and changing your device would do it but I don't think it's that simple. Also they may track down the IMEI and up it to the PDA service.
Hi,
This could possibly be the dumbest question you've ever heard asked, but.....
I work for a UK based company and one of our members of staff is on a long-term contract in the US - based in New York, looking for new business etc... She has a Touch Pro device - on a UK contract with a data package - that she uses to make calls, send/receive email (via our Exchange server in the UK) and is very concerned about the size of the phone bills she's been generating!!!
My question is this: can she buy a contract SIM from a US provider to use in the Touch Pro, or will she need to get a CDMA-type phone - whatever she ends up with, will need to talk to our Exchange server in the UK
I have no idea as to what options are available - and also which option is the most cost-effective. I know we're gonna get shafted on the data charges whichever way we go, but hopefully the phone calls to US numbers from a US phone will be considerably cheaper as they won't be classed as roaming.
Any suggestions you guys may have would be most welcome; I'm relying on the expertise of the XDA members in the US
Thanks in advance - and apologies again for the dumb question!
Mark.
Mark Crouch said:
Hi,
This could possibly be the dumbest question you've ever heard asked, but.....
I work for a UK based company and one of our members of staff is on a long-term contract in the US - based in New York, looking for new business etc... She has a Touch Pro device - on a UK contract with a data package - that she uses to make calls, send/receive email (via our Exchange server in the UK) and is very concerned about the size of the phone bills she's been generating!!!
My question is this: can she buy a contract SIM from a US provider to use in the Touch Pro, or will she need to get a CDMA-type phone - whatever she ends up with, will need to talk to our Exchange server in the UK
I have no idea as to what options are available - and also which option is the most cost-effective. I know we're gonna get shafted on the data charges whichever way we go, but hopefully the phone calls to US numbers from a US phone will be considerably cheaper as they won't be classed as roaming.
Any suggestions you guys may have would be most welcome; I'm relying on the expertise of the XDA members in the US
Thanks in advance - and apologies again for the dumb question!
Mark.
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Click to collapse
Let me be the first to say there are no stupid questions....just stupid people who ask them....LOL and just kidding. Actually your thinking is right on track. If she has sim version of the Pro 2 then she can go ahead and get either t-mobile or AT&T. Either way when she leaves she will be required to pay an early termination fee. The package for AT&T completely unlimited is $99.00 but don't hold me to it. Also if she is using the UK version, no 3G for her, unfortunately, but if you read those who have the blackstone here in the US then you will see that Edge seems good enough for them. One more thing to consider is if she is in New York City, is all the wifi hotspots available. Those along with her unlimited plan should get her through the mess. T-mobile is the next option, but I don't use their service so no dice on that one.
Tell her to go to an AT&T store and also a T-mobile and find out what she can from each and then make a decision based on what her needs are.
I hope this helped a little.
Thanks for that - I'll take a look at the AT&T site and see what options are available for her. Looks like the phone/data are separate packages, but that's no problem; whatever she ends up with will be less than the last two bills we've had (about $1500USD a month ). Even the termination fee is "only" $175, so that won't hurt too much
Hey, thanks for the tip about the wi-fi - hadn't even considered that!! Are there a lot of AT&T wi-fi hotspots in the NYC area or is there just a lot of wi-fi generally (I ask because the AT&T data plans I've seen so far include access to their own hotspots).
Certainly some food for thought - I'll go away and digest it all
Many thanks,
Mark.
Mark Crouch said:
Thanks for that - I'll take a look at the AT&T site and see what options are available for her. Looks like the phone/data are separate packages, but that's no problem; whatever she ends up with will be less than the last two bills we've had (about $1500USD a month ). Even the termination fee is "only" $175, so that won't hurt too much
Hey, thanks for the tip about the wi-fi - hadn't even considered that!! Are there a lot of AT&T wi-fi hotspots in the NYC area or is there just a lot of wi-fi generally (I ask because the AT&T data plans I've seen so far include access to their own hotspots).
Certainly some food for thought - I'll go away and digest it all
Many thanks,
Mark.
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Click to collapse
The touch pro in the US is called the Fuze, it is the only GSM Touch Pro available. Both US Touch Pros are CDMA ( Verizon and Sprint ). But since the hardware is the same I am sure that a european TP will work just fine on the AT$T network with an AT$T sim.
The unlimited calling package is $ 99/mo and the data package ( internet email, weather, MMS ....) is $30. Of course international calls are always extra. ( called Aruba last week to the tune of $12.50 for 15 min )
So $129 for unlimited calls, texts, and data to @4GB /mo.
You can also cut down the minutes package and save more considering all unused minutes from one month " rollover " into the next month. Nights and weekends are free and AT$T to AT$T calls are free.
Here is my package for 4 phones. TilT, iPhone, LG Vu and Samsung Propel.
59.99 +9.99+9.99+9.99= $86 for 900 shared minutes ( the kids rarely talk, just text, so we always have a good pile of rollover minutes left just in case someone gets " chatty " one month.
Data Tilt-30 ; iPhone-30 =$60 Unlimited Texts on all four phones = $30
So $ 176 for four phones, not bad I think ? ( better deals welcome )
Since you are not subsidizing the phone, no contract, no early termination fee. Hope this helps
OK, I think we're getting close......
Thanks for the responses; I think we're now armed with all the facts
I think she's been told to go to an AT&T store and get something sorted. Only problem (?) now is that she's decided she doesn't want the Touch Pro any more, so she'll be looking to get a new handset through AT&T too (our UK sales people had TP's, but hated them and now have the HTC Snap - think that's the way she wants to go too!!).
Cheers,
Mark.
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES
Changes to Mobile Internet fair use policies
T-Mobile is the only operator to give customers the Mobile Internet for a fixed-price. We never charge our customer's more than they expect for their Mobile Internet in the UK.
Therefore you'll never need to worry about how many emails you've sent, how long you've been on-line or the ‘data / GB’s’
Browsing means looking at websites and checking email, but not watching videos, downloading files or playing games. We’ve got a fair use policy but ours means that you'll always be able to browse the internet, it’s only when you go over the fair use amount that you won’t be able to download, stream and watch video clips.
So Whats Changing? - From 1st February 2011 we will be aligning our fair use policies so our mobile internet service will have fair use of 500MB.
What Does This Mean? - We’ll always let you email and browse the internet and you’ll never pay more than you agree to. We do have a fair use policy but ours is there to make sure we deliver the best service possible to all our customers. This means that you’ll always be able to browse the internet.
So remember our Mobile Broadband and internet on your phone service is best used for browsing which means looking at your favorite websites like Facebook, Twitter, Gmail, BBC News and more, checking your email and looking for information, but not watching videos or downloading files.
If you want to download, stream and watch video clips, save that stuff for your home broadband.
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It looks like T-Mobile UK decided that their new year's resolution would be to get rid of all of their customers...
I Don't get it. A lot of these streaming services have fee's attached to them which i understand. What I don't understand is why double charge for the service and the connection.
I think that it would be harmful to all the companies that thrive from these types of use. The only way I would justify this is if we away with the high cost of talk plans. I do not want to be forced into some overpriced talk plan when I do most of my talking via the web.
in before xda hacks a way around it.
Only a tiny percentage of mobile phone customers use more than 500MB a month.
Rather than cut off internet access completely, they'll still allow web and email, just no heavy use types.
Tarriffs seem completely different in the US from what people have posted too.
Over here it's normal if you're on a contract to always pay just the contract fee, due to the free minutes/texts/internet included.
The knack is to work out how much you use, how much that would cost, and pick a tarriff which costs less but gives you the same use.
All operators are bringing in or have brought in a 500MB a month AUP, they'd be crazy not to as any network that doesn't will be swamped by all the heavy users.
Meanwhile all the low and medium users will benefit through the freed up bandwitdh.
So what about all these new so called services. I mean this isnt just one company its all of them.
How can att support the atrix and data. While docked it uses a full web browser. Thats gotta consume way more data.
3 UK has done the opposite. I have the carrier and I have been happy with their plans. I brought my Nexus One from the US (ATT Bands) and have happily been using unlimited skype, 2gb data, 300 mins, 3000 txt and more for only £15 / mo with monthly contracts.
T-Mobile almost got my business with the 3GB plan, but wanted me to buy an android device from them to qualify for it!
Well that sucks. Are there bigger (more expensive) plans available?
All the cheap prepaid carriers here in Germany are offering 5GB, which seems to be becoming the norm. I figured the rest of the world would be following suit...?
This is completely removing the reason I joined T-Mobile in the first place.
T-Mobile are turning my smartphone dumb!
T-Moblie have always had terrible customer support, and this has just tipped me over the edge. They're losing me as a customer.
T-Mobiles Internet cap
Guys does this cap effect Recent T-Mobile plans only?
I'm asking because I've had my Unlimited Data, Internet package with T-Mobile for over 8 Months now ...
regards
raziel123 said:
Guys does this cap effect Recent T-Mobile plans only?
I'm asking because I've had my Unlimited Data, Internet package with T-Mobile for over 8 Months now ...
regards
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Click to collapse
HI M8t
Just got off the phone with T-Mobile, and it is affecting me too, Damn them
Are on a Unlimited Data, Internet package with T-Mobile and so think it affects u 2 m8t.
Asked how they can do this because we do have a "contract" with amount and time duration of the contract, but they say as long as they give "us" 30 days notice they can do anything, but still we can not just give them "30 days" notice. Will leave them as soon as i can!
And don't you think they gave me the **** excuse that this was to free up bandwidth! Told the to stop this B$%**** excuse and upgrade there infrastructure instead!!
I'm positive that if they change the usage policy for ALL customers.
You are entitled to cancel your 'contract' as they will have breached the one that was signed by you.
My phone bill with them is £275, and if they try and cap my data, I'll be cancelled by the 2nd Feb!
xaccers said:
Only a tiny percentage of mobile phone customers use more than 500MB a month.
Rather than cut off internet access completely, they'll still allow web and email, just no heavy use types.
Tarriffs seem completely different in the US from what people have posted too.
Over here it's normal if you're on a contract to always pay just the contract fee, due to the free minutes/texts/internet included.
The knack is to work out how much you use, how much that would cost, and pick a tarriff which costs less but gives you the same use.
All operators are bringing in or have brought in a 500MB a month AUP, they'd be crazy not to as any network that doesn't will be swamped by all the heavy users.
Meanwhile all the low and medium users will benefit through the freed up bandwitdh.
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All good and well, But it is rather Dubious to claim that you were offering an Unlimited internet package and then claim to restrict it using a 500 MB per month "Fair Use Policy" ... which incidently was not amentioned or stated in the terms and conditions ...
clearly the T-Mobile numpties tried to consume more than they can physically swallow ...
regards
unubtanium said:
HI M8t
Just got off the phone with T-Mobile, and it is affecting me too, Damn them
Are on a Unlimited Data, Internet package with T-Mobile and so think it affects u 2 m8t.
Asked how they can do this because we do have a "contract" with amount and time duration of the contract, but they say as long as they give "us" 30 days notice they can do anything, but still we can not just give them "30 days" notice. Will leave them as soon as i can!
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Thanks mate,
I'm gonna have words with them, I'll see what happens when they get my 30 Days Notice ...
long as they us 30 Days Notice, they can change any terms and conditions?
regards
Raz
raziel123 said:
All good and well, But it is rather Dubious to claim that you were offering an Unlimited internet package and then claim to restrict it using a 500 MB per month "Fair Use Policy" ... which incidently was not amentioned or stated in the terms and conditions ...
clearly the T-Mobile numpties tried to consume more than they can physically swallow ...
regards
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Click to collapse
Remember your contract (you did read it didn't you?), it will say that they're able to change the terms and should also say you're able you cancel because of the change.
Many companies have had their knuckles wrapped because while stating unlimited they've imposed (in many cases hidden) limits, so in response they're now making the limits public.
Don't like it? Check your contract for the get out clause and tell them you're off, just don't expect them to be sorry to see you go.
This was the only reason I put up with their crappy network coverage. I do hope I'm able to cancel.
Slogan change?
Life's for sharing ... as long as it's not via videos or pictures
or
Life's for sharing ... just do it on somebody else's network, not ours
Sent from my dragon 32
zytron said:
Slogan change?
Life's for sharing ... as long as it's not via videos or pictures
or
Life's for sharing ... just do it on somebody else's network, not ours
Sent from my dragon 32
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LOL.........
Life's for sharing ..... but use your home broadband for that stuff.
Been with T-Mob 8 years, I prob don't use that much data, but I'm still leaving them for being underhand. I signed an unlimited data plan so they can kiss my ass goodbye...
I'll be sending them a letter to cancel my contract and then cancelling my direct debit...!
xaccers said:
Remember your contract (you did read it didn't you?), it will say that they're able to change the terms and should also say you're able you cancel because of the change.
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Just chatted with my friend(assistant manager at t-mobile shop) and hi mentioned that you can not cancel a contract because of them changing the terms.
Or is my friend wrong?? Please say so, so i can cancel my contract!
Hello there,
I've been working on adapting a program for the United Kingdom. It's about comparing different mobile plans with yours and your agenda. Permissions include accessing your personal data in order to load your call list from your agenda and calculate how much would it cost you monthly with every different mobile plan.
Currently, I've include Vodafone, orange and T-mobile plans, but if it's fine, I'll add up more carriers.
Available for free at google play, mobuk occupies around 100 kb and will increase very little since it's mostly text.
Though it's been already released I wonder about the prices since prefixes are different from the ones in my country. So I'd like someone to check if everything is ok. Preferably, users calling over 100 minutes monthly.
There is still a long way to go, including internet filtering and such, but it's a starting point.
Suggestion will be welcome. Thank you
P.S.: Seems like reading posts on XDA forums don't count for the 10 posts limit , I can't actually post outside links... but it makes sense as a reasonable antispam measure
Here is the link for anyone interested.
https://play.google.com/store/apps/details?id=com.tenuki.mobuk
I'm gonna give this a try now and I'll let you know what I think.
Sent from my VegaCream Beta 4.1 using XDA Premium HD app
What will this do exactly? I'm on Orange and I used 748 minutes last month..
Caramelslice said:
What will this do exactly? I'm on Orange and I used 748 minutes last month..
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It will load the list of your phone calls and calculate how much would cost you on dozens of different plans...
Then you'll get an idea of which plan would cost you less money. Essentially, it's comparing every single plan, so that you find out if "Panther 36 or Dolphin 31" would give a cheaper result in your case.
The attachment shows the result of the program when talked 0 minutes.
Good idea, but if your tied into a contract there's not much you can do for a good few months, for example downgrade tariff and such. It'd be good if you could monitor for a users contract up until month X where they can downgrade their tariff and suggest a suitable tariff on the same network if they are not making full use of their allocated plan.
Other's will be on PAYG, so you'd need to factor in PAYG plans. Or others will be on Sim Only plans again these can be short term or long term contracts. Then you've got things like GiffGaff £10 per month for 250 mins, Unlimited SMS & Data, and most people that's the cheapest non contract contract in the UK.
nikzDHD said:
Good idea, but if your tied into a contract there's not much you can do for a good few months, for example downgrade tariff and such. It'd be good if you could monitor for a users contract up until month X where they can downgrade their tariff and suggest a suitable tariff on the same network if they are not making full use of their allocated plan.
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Click to collapse
Added to the TO DO list... Thank you.
However, I'm doubtful about users leaving my app for long months till the contract expires.
nikzDHD said:
Other's will be on PAYG, so you'd need to factor in PAYG plans. Or others will be on Sim Only plans again these can be short term or long term contracts. Then you've got things like GiffGaff £10 per month for 250 mins, Unlimited SMS & Data, and most people that's the cheapest non contract contract in the UK.
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The sim only plans are already added, they are the ones including SIM in their name. Which leads me to adding another line to the TO DO list: " write some instructions to understand the plan-names-coding"...
Pay as you go plans, seems reasonable, though it would require some additional long hours of adding plans and some option to filter them in/out.
As for other companies, such as Giffgaff, they still not included. My original intention was to add them according to their share of the market... the next one is O2, then 3 and then Giffgaff... However, giffgaff only features a few different plans so it would be easy to add them.
my "TO DO" list looks awful now, thanks for your suggestions :good:
I know it's work but you can implement a remind feature for example you'd have to research each individual networks downgrade time.
Also what would be useful is to add a feature that will notify a user a month before their contract expires. This would be useful for us folks to tend to be forgetful.
But so far looking good. I'd be more than happy to test but I don't use that many minutes prefer to text and use whatsapp and such.
Sent from my iPad using Tapatalk HD
So my girlfriend works at Verizon and just told me that even if you buy a phone at full retail you can't keep unlimited data. I wanted to start a discussion of everyone's thought on this and if this will make you move to a different provider or if you will still stay. (I will post more when she tells me more information about this)
I have the HTC one m8 and am content with this phone for the moment but as soon as I want a new one I think it might be time to move to a different provider. I find it unacceptable for a company to not let you keep your old plan when you pay full retail price for a phone.
i don;t understand USA providers but still i try to explain why
HTID_Pyro said:
I have the HTC one m8 and am content with this phone for the moment but as soon as I want a new one I think it might be time to move to a different provider. I find it unacceptable for a company to not let you keep your old plan when you pay full retail price for a phone.
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I will be sorry if i share whatever info on this will be of my knowledge. Well you all know there is long debate all over the world regarding net neutrality. Now you goona ask me why i am talking about is here. There is a reason for this . Well all those companies in the beginning dependent on calls and sms revenues. But as the penetration of data increased their voice and sms services are ate by Whatsapp and Skype or Viber like services. In countries like america the data speeds are so decent that one can talk flawlessly without worrying about slow data networks. Well now everybody will say me that what is special about if they provide such services as high data speeds, customer has to pay for them. Well american and other developed countries markets are very creative. When these problems arise they started rolling new plans. Well unlimited plans i think costs too much and it hurts the revenues and the unlimited user even if paid full amount of fees for plans still uses too much juice from the network. So i think this will happen some day. Carriers will keep on removing these full unlimited data plans. So better switch if you can.
and most important thing which i can think is that when you pay full price of the phone, you can unlock your device.. At that you are free to use whatever stuff you want to run on yor phone. So the service provider now can not force legally to use their predetermined crap installed on their phones.....