3G internet does not work - although it does say H - HTC Desire S

My HTC Desire S seems to be connected on the Internet on 3G (H) but nothing comes through. The 2 arrows also blink but the connectivity does not seem to take place.
If i turn WIFI on it works and when i switch off WIFI - the internet get stuck
I have done hard reset, restored to factory settings and problem persists.
I tried the sim card in another phone the and internet seems to work there on 3G suggesting it is not a network or sim issue.
I wonder if there is any setting that needs to be rectified.
Any idea?
Thanks
M

what rom/kernal are you using?

You've already tried most of things that I'd normally suggest, so don't think that I can help very much.
Sounds like it could be APN issue (which I now little about), where do you live and what network are you on? As this will help others to possibly assist further.
Does your network provider have the function where they can send your phone network settings, if so possibly try this?

I'm on three and live in London, UK.
rom 2.3.3. kernel 2.6.35.10

ghislandi said:
I'm on three and live in London, UK.
rom 2.3.3. kernel 2.6.35.10
Click to expand...
Click to collapse
Sounds like the stock (standard - out if the box) phone in which case call 3 or take it into a shop, not that there likely to be able to help but...
Sent from my HTC Desire S using xda premium

ghislandi said:
I'm on three and live in London, UK.
rom 2.3.3. kernel 2.6.35.10
Click to expand...
Click to collapse
does 3 UK use 900 / 2100 band for 3g?
if it doesn't you may have to change to a different provider

Related

can`t get 3G/HSDPA on Sensation

I am now in Germany and I bought myseld a Sensation yesterday.
It is: Sim Free , Without contract but with only Vodafone branding (same as many of you )
Since I inserted my simcard into the Sensation, I did NOT see a single bar of 3G/HSDPA yet !!!
However I use the same card on my Incredible S, and I get full bar 3G/HSDPA almost everywhere, then I insert the car into my Sensation absolutely no 3G/HSPDA and therefore I can not read my e-mails, my weather won`t update etc etc.
Could this be because I am roaming at the moment ? Anybody have similar issues, this is for sure Phone related as the same simcard works on my Inc S perfectly well.
I am suspecting the firmware of Vodafone has a BUG on 3G/HSDPA when roaming !!! any of you get 3G when roaming on your Sensation ?
Had the same type of problem and resolve it creating a new apn in settings. My operator wasn't recognise fine by the phone (gsm ok but no data) : virgin mobile France (virtual operator from Orange France).
For apn data you can probably found it on your operator website.
Don't know if this is really your problem but just in case ...
Sent from my HTC Sensation Z710e using XDA App
Happened to me to. Go to mobile network settings. Add apn and them put your network carriers setting lol
it will work after that
Sent from my HTC Sensation Z710e using XDA App
keroin said:
Had the same type of problem and resolve it creating a new apn in settings. My operator wasn't recognise fine by the phone (gsm ok but no data) : virgin mobile France (virtual operator from Orange France).
For apn data you can probably found it on your operator website.
Don't know if this is really your problem but just in case ...
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Bravo !!
You are clever, because this is a brand new phone and I bought it while i was abroad (roaming) my new sensation did not get the apn setting from my provider automatically. So once manually activating it , it works like a charm. Thank you.
Now all i need is S-OFF the sensation
@ ikhzter just saw your post too
I'd be willing to try this. Would either of you happen to know how to add a new APN? And also, what settings should I put in for T-Mobile US? I can only get Edge speeds, too. I have tried everything else it seems, so this couldn't hurt lol
ChrisAC84 said:
I'd be willing to try this. Would either of you happen to know how to add a new APN? And also, what settings should I put in for T-Mobile US? I can only get Edge speeds, too. I have tried everything else it seems, so this couldn't hurt lol
Click to expand...
Click to collapse
I think it's not possible because EU Sensation doesn't have AWS band. At least GSMArena says so. I heard people saying EU Sensation also has AWS band so I'm not really sure.
http://www.gsmarena.com/htc_sensation-3875.php
Check your mode, if u are in GSM its normal, use GSM/WDCA Mode... If don't work create new APN
Regrads, Andi
Lost TMobile HSDPA signal
FIXED TMOBILE UK
Setup Manual APN
Using
APN: general.t-mobile.uk
Username: user
Password: pass
WORKS

[Q] Help needed - Sensation will not connect to network operator service

Hello everyone ....
noob here so bear with me if I what I am asking has been discussed already... ran a search but did not find anything directly related so here goes...
I just got an HTC sensation from the UK (live in Malta).. My carrier uses only the HSDPA 2100 frequency as it uses only 3g... now the sensation does not want to connect to this carrier.... new sim, reset, etc,... but to no avail.
It works fine on the other carriers (they use other frequences in addition the one mentioned before)
I keep getting a message ""Your SIM card does not allow a connection to this network'"
any idea why this is happening...
The set is going to the carrier tomorrow so its techs can have a look at it... and maybe fiddle with the settings a bit...
I have done all the usual things in the phone (GSM etc set to auto etc etc) but it never connects.... not even as a normal phone without data...
any ideas what could be the cause? hardward fault? though it works in the other two operators we have here..
I was actually thinking of a reflash or a custom rom if all fails....
it has my carrier a bit confused in fact..
spoke to HTC Uk and they told me to speak to the carrier
Phone has Vodafone branding on startup... but is unlocked as I tried with vodafone malta and another operator.... and both work... but not on 3g... did not try that..
could it be that 3g is locked and 2g is not? But i understand that an unlocked set is unlocked in its entirety...
My desire works fine with this carrier....
thanks
just a quick update...
partly solved through the testing menu and fettling with Cipher and radio toggle... I do have network and data access...
however, something funny cropped up... as soon as i activate GPS through a programme it cuts off GPRS and when i switch off GPS it does not come back on...
it requires a restart for it to come back on... or sometimes by toggling on and off aeroplane mode..
any idea before i flash the whole thing... or flush it down the loo.....
also got the locking ring touchscreen problem today....
not happy with my sensation at all today....
thanks...
I am having an identical problem with my sensation. Did you ever solve this?

[Q] G2X radio broken

I have CM7 installed on my G2X and the radio turns off on its own -- it reports no signal. In order to get the radio working again, the only thing I can do is reboot my phone.
Also, to even get the radio working, I had to install "APNs Backup" from the market.
I am running android 2.3.4 on CM 7.1.0-RC1-G2x
My baseband version is:
M6600A-SCAUNTZ-2.0.9720T 1 [MAR 07 2011 16:00:00] MP:TRULGE_08.09.02R_MDM
Has anyone else had this problem? Can anyone confirm whether I have the p990 baseband instead of the p999 baseband by accident? (as reported here http://forum.xda-developers.com/showthread.php?t=1037098)
Lastly, can anyone help me flash the BIN_LGP999AT-01-V21e-310-260-JUL-15-2011+0 baseband from here:
http://forum.xda-developers.com/showthread.php?t=1037120
Specifically, I am not sure which of the two BIN files to flash, and what the correct nvflash command is (which partition does it go to?)... I can't use smartflash or any windows tools...
I have done a lot of searching and I couldn't find anything to help me out, but a few topics that are relevant are here:
http://android.modaco.com/topic/343443-lg-g2x-p-999dw-dead-flash-original-firmware-what-do-i-do/
http://forum.xda-developers.com/showthread.php?p=14159600#post14159600.
http://forum.xda-developers.com/archive/index.php/t-1248644.html
http://forum.xda-developers.com/archive/index.php/t-1247595.html
http://forum.xda-developers.com/showthread.php?t=1247595
Thanks,
Ben
What radio are you talking about?
APN is a known issue for CM7 based roms.
The baseband you have right now is a g2x baseband, though, it was the one when it came out with froyo.
Why you have to partition or repair partition on your phone if it has mo issues with partition?
Sent from my Calculator with Android.
CM7 or any 2.3.4/2.3.5 ROM for the G2x is known to have that issue. They are working on it currently. The APN's Backup App works for me tthough.
Sent from my LG-P999 using xda premium
What radio are you talking about?
Click to expand...
Click to collapse
Just the cellphone radio.
Why you have to partition or repair partition on your phone if it has mo issues with partition?
Click to expand...
Click to collapse
I am just wondering how to flash that ROM I linked to and whether it would help my issues or not.
The APN's Backup App works for me tthough.
Click to expand...
Click to collapse
FatalityBoyZahy -- do you do anything special with it? It allows me to actually get reception (I can't without it) but my radio will still drop and force a restart. Do you have any special settings on it? When the radio drops the tool no longer has the list of APNs and I have to "restore" to get them back.
I was using the experimental (RC1) ROM so I just flashed the 155 nightly. So far a few of my network issues are solved. I'll update if it's completely solved tomorrow.
Sent from my LG-P999 using XDA App
lisbakke said:
Just the cellphone radio.
I am just wondering how to flash that ROM I linked to and whether it would help my issues or not.
FatalityBoyZahy -- do you do anything special with it? It allows me to actually get reception (I can't without it) but my radio will still drop and force a restart. Do you have any special settings on it? When the radio drops the tool no longer has the list of APNs and I have to "restore" to get them back.
Click to expand...
Click to collapse
I could send you a copy of my APN's if you'd like. You'd just need to put them on the SD Card, and restore them through the app. Shoot me a PM.
I have the same issue. My phone randomly looses connection even in good signal areas. Only way to get back on the network is to toggle flight mode or reboot.
This is a known issue on all Android phones that has persisted throughout all Android versions. Google has worked on the problem and it has gotten better, but they haven't been able to exterminate the bug yet. This phenomena occurs when the 3G signal is weak and the phone switches back and forth from 3G and Edge frequently. Eventually the phone just shuts down the radio due to it switching too much. This is the Android OS commanding the radio to shut off. It is not a hardware issue at all. I have had this issue on every Android phone I have owned. Ironically, the only phone I haven't seen the issue with yet is my G2X running stock GB. The best way to alleviate the issue is to install "Network" from the Market and set the phone to 3G only. If your custom rom has a 3G only option just set it there. There is also an app called "3G only" that accomplishes the same thing. Since you are locking in 3G the phone won't switch frequently and the radio will stay on. You can do the same thing by setting it to 2G only, but who would want to do that.
Network: https://market.android.com/details?id=de.mangelow.network&feature=search_result
3G Only: https://market.android.com/details?id=com.mobnetic.only3G&feature=search_result
I think my issue is more severe than it is for you guys. Fatality - when my radio goes out, nothing but a reboot turns it back on. Not airplane mode, not toggling data on off, not changing apns. In fact, when the radio turns off any menu pertaining to the radio freezes and asks if I'd like to force quit it.
Also, I doubt that this is the long term Android bug. I've owned probably 10 or 15 android devices and I have seldom had to restart the phone because of this. For my g2x, I have to reboot literally 15 times a day.
I had two more leads I am trying.
One was that I have a 5 year old T-Mobile SIM in my g2x and I read somewhere that an old SIM could be a problem. No such luck, the radio has already turned off with a brand new SIM.
My second lead is my baseband. I have a March 7 baseband, but the two basebands online for g2x are March 17 and a later one. So, perhaps I do have the wrong baseband?
Thanks,
Ben
Sent from my LG-P999 using XDA App
Oops I forgot to respond about jboxers suggestion to limit to 3g. It didn't work, either.
The network app didn't seem to have a 3g only mode, the 3g only app didn't limit my phone to 3g (it was still 4g) it only turned data on/off and also the radio still turned off, so I tried using the phone's 2g only mode and that immediately killed the radio.
Sent from my LG-P999 using XDA App
lisbakke said:
Oops I forgot to respond about jboxers suggestion to limit to 3g. It didn't work, either.
The network app didn't seem to have a 3g only mode, the 3g only app didn't limit my phone to 3g (it was still 4g) it only turned data on/off and also the radio still turned off, so I tried using the phone's 2g only mode and that immediately killed the radio.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
3G and 4G on HSPA are inseperable. '3G only' will give you '4G' also.
lisbakke said:
Oops I forgot to respond about jboxers suggestion to limit to 3g. It didn't work, either.
The network app didn't seem to have a 3g only mode, the 3g only app didn't limit my phone to 3g (it was still 4g) it only turned data on/off and also the radio still turned off, so I tried using the phone's 2g only mode and that immediately killed the radio.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
As another poster already said on TMO 3G and 4G are the same thing. In fact, TMO doesn't have real 4G. HSDPA+ is fast but it is not true 4G. In some countries it is referred to as 3.5G and here in Thailand they are calling it 3.9G.
The network app does work. You scroll down and selected "WCDMA" only. That is 3G/4G. That will lock the radio into 3G and 4G only. The 3G only app will lock it into 3G and 4G only. There is no way to say 4G only, because it is not real 4G. If TMO had LTE that would be a different story.
Ah, that's good to know that 3g=4g on t-mobile. How come sometimes my phone says 4g and sometimes 3g?
Anyway, I wish that was the issue
Does anyone else have any ideas of what it might be?
What baseband version do you guys have on your G2x? Does anyone else have the same baseband version as I do?
lisbakke said:
Ah, that's good to know that 3g=4g on t-mobile. How come sometimes my phone says 4g and sometimes 3g?
Anyway, I wish that was the issue
Does anyone else have any ideas of what it might be?
What baseband version do you guys have on your G2x? Does anyone else have the same baseband version as I do?
Click to expand...
Click to collapse
HSDPA=3G, HSDPA+=TMO Pseudo 4G. HSDPA+ is an enchanced version of HSDPA with faster speeds but not true 4G. Most devices display an "H" but TMO had it programmed to "4G" to pretend they offer 4G service. Both are versions of WCDMA, which is what GSM 3G is.
I found this thread that has another kernel that supposedly fixes the APN. I haven't had my kernel drop yet, but it's only been 10 minutes Here's a link to the kernel:
http://forum.xda-developers.com/showthread.php?t=1229932
For install instructions, read the instructions in the linked code.google.com issue tracker:
http://code.google.com/p/cyanogenmo...on Model Network Owner Summary Stars Priority
I used:
adb push boot.img /sdcard/ && adb shell dd if=/sdcard/boot.img of=/dev/block/mmcblk0p5 && adb reboot
and everything worked fine (don't forget to clear dalvik cache on reboot).
To run the script he linked to, download ScriptManager from the app store.
It fixed my radio! Though it did kill wifi.
Sent from my LG-P999 using XDA App

Dropped Connection to Network Problem

my phone will drop connection and then not reconnect. no voice, no data. (wifi still works)
what I've tried:
1. Different radios/firmware
2. different roms
3. different preferred network types
4. switching airplane mode on and off
what I haven't tried:
1. different sim
2. calling tmobile for suggestions
What else could cause this problem?
it could be a hardware issue
Hello,
I have the same issue than you !
I am facing issues such as call drop and no 3G data connection in some area in my region since I have 5 signal bar and H letter displayed (HSDPA connection)...
I have found a workaround consisting in:
1 - Switching to GSM Only mode (2G Only)
2 - Desabling Mobile Data Connection
Then it works, I can pass and receive voice call ...
Regards,
Nino
I'm new to the Sensation and having the exact same issue.
Followed the stickies in the Dev section to S-OFF, root and bypass SIM lock and then once the SIM card is inserted I get only GSM and no data.
If you use *#*#4636#*#* in the Dialer and go to Phone Information do you notice that it always switches to WCDMA preferred? I change to GSM/CDMA auto PRL like all my other Android devices (on Rogers Wireless) and it disconnects, reconnects but only for GSM and no data. It sometimes says it's connected to EDGE or HSPA but no icon at the top right and then it reverts back to GSM.
I have also tried flashing virtually every firmware, ensuring that the radio and RILs match (I had an HTC Desire Z so the HTC phones are not new to me entirely). I don't know what else to do. I tried a Bell SIM card and tried all of the same options to no avail.
I really hope someone can figure this out. I don't want to have destroyed a phone that I just bought for my wife. Her Atrix broke and I purchased that outright as well, so this is really killing my wallet. I've been through about 10 Android devices and I wouldn't say I'm a newb, but I really do feel like one right now. This sucks!
Get a new sim from tmo if it's over 2 phones old.
Sent from my HTC Sensation 4G with Beats Audio using Tapatalk
mrbkkt1 said:
Get a new sim from tmo if it's over 2 phones old.
Sent from my HTC Sensation 4G with Beats Audio using Tapatalk
Click to expand...
Click to collapse
Exactly. Although I got it before I saw your post, you were completely correct.
definitely try a new sim card.
bongd said:
I'm new to the Sensation and having the exact same issue.
Followed the stickies in the Dev section to S-OFF, root and bypass SIM lock and then once the SIM card is inserted I get only GSM and no data.
If you use *#*#4636#*#* in the Dialer and go to Phone Information do you notice that it always switches to WCDMA preferred? I change to GSM/CDMA auto PRL like all my other Android devices (on Rogers Wireless) and it disconnects, reconnects but only for GSM and no data. It sometimes says it's connected to EDGE or HSPA but no icon at the top right and then it reverts back to GSM.
I have also tried flashing virtually every firmware, ensuring that the radio and RILs match (I had an HTC Desire Z so the HTC phones are not new to me entirely). I don't know what else to do. I tried a Bell SIM card and tried all of the same options to no avail.
I really hope someone can figure this out. I don't want to have destroyed a phone that I just bought for my wife. Her Atrix broke and I purchased that outright as well, so this is really killing my wallet. I've been through about 10 Android devices and I wouldn't say I'm a newb, but I really do feel like one right now. This sucks!
Click to expand...
Click to collapse
I've tried 5 different SIMs now. It's not a SIM issue. The other poster has a different issue but mine's identical to the OP's.
bongd said:
I've tried 5 different SIMs now. It's not a SIM issue. The other poster has a different issue but mine's identical to the OP's.
Click to expand...
Click to collapse
have you tried allowing data roaming in settings? I'm sure you have...
stonew5082 said:
have you tried allowing data roaming in settings? I'm sure you have...
Click to expand...
Click to collapse
Haha yup, thanks though! I know, it could always be something so tiny and stupid too, eh.
Someone posted in my own thread and said to do the following. Will by trying it once I get home. Could the OP please try this and report back? I sure hope it works!
johnerz said:
first open the dialer
Type *#*#4636#*#*
select phone info
look for the only drop down box - hit it - choose wcdma prefered - hit back 3 times
Go to menu settings woreless and networks
hit mobile network - it need to be ticked
hit mobile networkS hit APN or Access point names - hit the menu button - choose reset to defaults
go back to mobile networks - choose network mode, select wcdma only - look for the 3G or h sign when it shows go back and choose gsm/wcdma auto
if that fails do a manual net work selection - choose your networks 3G option
Click to expand...
Click to collapse
bongd said:
Haha yup, thanks though! I know, it could always be something so tiny and stupid too, eh.
Someone posted in my own thread and said to do the following. Will by trying it once I get home. Could the OP please try this and report back? I sure hope it works!
Click to expand...
Click to collapse
I did try every setting in there. The new sim card fixed it! So I guess our problems are different.

[Q] [help]Sensation GSM stuck on edge

my sensation experience a problem, it's stuck on EDGE network, no matter what the operator i've tried
tried change radio with matching RIL, also try changing firmware, but still no change
try flashing other ROM, but no result
even my friend's sensation with same provider getting HSDPA signal
anyone can help me?
thanks
kairanz said:
my sensation experience a problem, it's stuck on EDGE network, no matter what the operator i've tried
tried change radio with matching RIL, also try changing firmware, but still no change
try flashing other ROM, but no result
even my friend's sensation with same provider getting HSDPA signal
anyone can help me?
thanks
Click to expand...
Click to collapse
Mhhmmmm .... may be a baseband/hardware problem...
For example, I live in Colombia (south America) and I've a HTC Sensation 4G (T-Mobile) and my signal is 2G/EDGE always, because the HSPA/3G band in this phone is not supported in my country
Isn't supported, why? I don't know... What I know is this problem is a hardware issue (search in another threads) and for the moment there aren't solution.
-----------
MAYBE the 3G frequencies of your phone isn't supported in your zone/area
kairanz said:
my sensation experience a problem, it's stuck on EDGE network, no matter what the operator i've tried
tried change radio with matching RIL, also try changing firmware, but still no change
try flashing other ROM, but no result
even my friend's sensation with same provider getting HSDPA signal
anyone can help me?
thanks
Click to expand...
Click to collapse
Hi,
Try this:
Take off the back cover.
At the bottom of the phone there are 2 gold pins.
These are your phone radio connectors.
Lift them GENTLY up,so that they make a better connection to the back cover.
kairanz said:
my sensation experience a problem, it's stuck on EDGE network, no matter what the operator i've tried
tried change radio with matching RIL, also try changing firmware, but still no change
try flashing other ROM, but no result
even my friend's sensation with same provider getting HSDPA signal
anyone can help me?
thanks
Click to expand...
Click to collapse
Have you tried selecting gsm/wcdma auto in the network menu? You haven't made it clear whether you've tried this. Your settings may be stuck on gsm only.
icanttinkofaname said:
Have you tried selecting gsm/wcdma auto in the network menu? You haven't made it clear whether you've tried this. Your settings may be stuck on gsm only.
Click to expand...
Click to collapse
Sometimes WCDMA Preferred is a good setting. Then it'll try for 4g and default to lower speeds if the network isnt available
malybru said:
Hi,
Try this:
Take off the back cover.
At the bottom of the phone there are 2 gold pins.
These are your phone radio connectors.
Lift them GENTLY up,so that they make a better connection to the back cover.
Click to expand...
Click to collapse
i have lifted it, and still the same
but a very strange thing happened. after i take off my back cover, it's momentarily jump to HSDPA, and then no signal
icanttinkofaname said:
Have you tried selecting gsm/wcdma auto in the network menu? You haven't made it clear whether you've tried this. Your settings may be stuck on gsm only.
Click to expand...
Click to collapse
tried *#*#4636#*#* , still no go
but if i tried to turn off radio from here, exit, and dial this command again, my network is on CDMA/LTE auto
it's so strange
________________________________________________________________________________
update : i also noticed that my phone don't have any gps reception too
so strange, i just put my phone in airplane mode in car dashboard and driving for about 8 hours nonstop and this problem occured

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