[Q] Sleep of Death - Eee Pad Transformer Q&A, Help & Troubleshooting

I'm looking for a magic solution to this.
My rooted (Prime 1.8) went into the sleep mode when connected to the dock. Never had any issues previous with this. Its been a great tablet.
I played about with it somewhat. Can go into APX mode, can see the internal flash etc. All works except screen won't come on.
I even reverted (nvflashed) back to stock in case of having to send it in.
After reading a few more posts this morning, someone mentioned about the backlight being the problem.
He was right. When holding up a flashlight to the screen, you can see the text on the screen. It is actually booting fine, just can't see it. It doesn't actually go to sleep.
Anybody know how to rectify this? I have a product replacement plan from the shop I bought it, I'm just concerned about getting one of the newer non rootable devices. Would rather try to fix this one first.
Thanks for any help.
Mike

Related

[Q] An app that logs?? pls read.

Alright, I'm wondering if there's an app that will log most everything that happens on the phone. I have a captivate and have the random shutdown issue after a full charge and today I watched it very closely as it went to sleep and noticed something tried to pop-upabout a milisecond before darkness. Turned it back on and it did it again, but without a log I have no idea what it is, and it could possibly offer a solution. I myself am returning the phone for a new one as soon as they get them back in stock, but would like to try and help people that do not have that option while I can. Thanks!

Rooted, Running Revolver, Screen Problem

So, I've rooted my TF and been running the latest Revolver ROM for about a week. Everything ran awesome with very few flaws. I also recently RMA'd my dock for the sleep issue and just got it back yesterday.
I hooked up the dock to my TF and it ran great all last night and this morning. Everything charged just fine. I packed it up to take to work, took it out at work and...nothing.
My TF would not wake from sleep. I thought maybe I had suddenly encountered the sleep of death issue that I had heard about but never experienced, so I held in the power button and restarted.
The TF restarted just fine. Booted past the first screen and the custom animation screen. But as soon as it was supposed to boot into the homescreen, it goes blank. The TF is on as I can hear email notifications and stuff, but there is nothing on the screen. I tried booting and re-booting with the same result.
So I wiped cache. Same result.
After getting an MD5 Checksum error from the one backup I had of my system through CWM, I wiped data/factory reset. I actually got past the boot animation and started setting up my TF again. However, the screen was set to auto-bright (I like it at fairly bright) so I started to adjust it. As soon as I touched the brightness controls, the screen went black. TF still on, just no screen.
I booted back into recovery again, wiped data/factory reset again and again it booted up just fine and took me to setup. Went to adjust brightness in the actual settings menu and as soon as my finger touched the brightness bar, the entire screen went black.
WTF? Has anyone else gotten similar experience with your TF, either rooted with a new ROM or not? Not a whole lot I can do with a tablet with no screen.
Here are the things it is not based on my observations:
1. It is not a dead screen. On boot up, the screen works. Animation plays well. I can access the CWM recovery menu.
2. It's not a dead touch screen. I can factory reset and go into the setup using the touchscreen.
Here are the things I suspect it COULD be:
1. Something up with the Revolver ROM. I had refrained from applying the 2.1.1 update as the update immediately after that just reverts it back to the version before the 2.1.1. update. However, I did apply the update after the second time of factory resetting.
2. Something up with my dock/dock software? I didn't have any of this issue before I received my dock back.
Please, can anyone help me out here? Sorry for the long post, but wanted to include as many details as possible.
Does the issue occur not docked? Can you use the dock brightness buttons to bring back the screen?
It happens both docked and undocked . Dock brightness buttons do nothing.
I left the tablet alone for about twenty minutes and when I came back the screen was on. Brightness was at max. But again as soon as I touched the brightness controls no screen.
Sent from my DROIDX using XDA App
Actually (after wiping and restarting yet again) I found that even the dock brightness buttons cause the screen ti go blank.
Sent from my DROIDX using XDA App
Okay so after searching high and low for others with this issue i found two unresolved threads. It seems to be a software problem that will not allow the backlight to go beyond 50% brightness when not plugged into the charger. I'm at work now so I can't test this for sure until I go home later this evening. If this is the case, then it could be a problem with my root and ROM installation. I will try the following things in order.
1. Restore from backup done right after I gained root access. This is basically my system with the original software. After gaining root, I did delete some things through Titanium Backup that I felt were bloatware. This might have had something to do with it so restoring the original backup should return these things to their normal state. The only problem with this is that when I tried to restore from recovery, the MD5 checksum gave me an error. I have found a thread that allows you to override using ADB and will try once I get home.
2. Unroot completely and flash back to stock. It worked when I was unrooted and stock, so theoretically it should work again.
3. If the above two methods don't work, I'll just RMA it back to ASUS. I already called in and got an RMA number for the issue. At least by doing the above two things I can ready the tablet to be within warrany specs in case it's just a dud and needs to be replaced.
Will update with results.
Results
1. When plugged into the charger (with or without the dock) I can up my tablet to full brightness just as the other couple of threads I read stated. Even with brightness up at full and running on battery (blank screen) there is still HDMI out. Wish I had realized this BEFORE I did a complete data wipe.
2. Had to use terminal emulator and the following link to recover the CWM backup with the checksum error: http://forums.androidcentral.com/epic-4g-rooting-roms-hacks/70519-md5-sum-mismatch.html
It worked awesomely to bring my precious tablet back to stock with all applications I ran previously. Still no change in the brightness issue though
Now on to try to unroot and see what I get...
sounds like you're taking the right steps.
I hope so Malandro2011.
Looks like I will have to RMA after all. I unrooted, went back to stock recovery and a completely new install of the most current firmware. No dice. The issue is still there.
My tablet's all packed up and ready to ship off to the god awful Texas facility for repair/replacement. Since they sent my dock back with a bend in the metal near the adapter port, I made sure to take pictures of the entire tablet before replacement as well as leaving a note to them under the RMA slip about the condition of the tablet when I shipped.
My biggest question is what triggered this to happen. Was it rooting and installing a new ROM? So many people have done this without incident it is hard to believe this was the problem. Was it whatever changes they made to my dock? I was running smoothly for a week before charging it in the dock overnight.
many people have rooted and your the first I've heard with this particular issue so i doubt these roms caused it...but could be wrong.
Seems power related since adjusting the brightness sends more power to the screen or less then the screen fails.
I reckon its just faulty...
I wonder if they'll replace it with the newer models that cant be rooted yet..
Yeah, I agree it seems power related. My unsubstantiated theory is that when they adjusted the I/O board in the dock, perhaps it changed some of the power settings and caused some sort of overload/short in my tablet when I used the dock.
Such a shame to send it back. It was one of the earliest models and beyond this was one with the fewest problems. No light bleed, no stuck pixels, no sleep of death, good QC on the hardware. Here's hoping that what I receive back will be just as good (and hopefully not one of the unrootable new models).
Update for anyone following this thread. Received my repaired TF two days ago. Total away time was around 2weeks. It looks like hey had to replace the entire screen. Looks nice with even less lightbleed than before but the screen has a faint yellow tint that I have heard is common with later model TFs. Not sure if I should send back again as I really don't want it gone for any longer time...

Transformer won't turn on /:

So I tried everything in all the other threads and it's still a no go for me. This is extremely disappointing, I was really loving this thing.
I'm scared to even attempt going through Asus's terrible customer service, especially with my TF being rooted and all...
any advice on what I may be able to do?
what happens when you plug it in? Does charger get hot? Try leaving plugged into powered usb overnight.
I had an issue where I left my transformer a week ago plugged into the electricity, and when I came back home - it was out of battery and refused to turn on. I tried plugging into the computer directly but that didn't help either.
Today I went to best buy and plugged it into an adapter on display, and it started working..
When I came back home, I tried my cable again and it suddenly worked!
The moral of the story is it seems the power adaptors are quite flaky. Try to disconnect and connect again..
Also see this thread with some tips on fixing the power adaptor:
http://www.transformerforums.com/fo...er-no-longer-charges-wall-wart-adapter-4.html
I highly doubt the charger is the problem in my particular case because the dock seems to charge fine. Also, my TF died on my when it still had around 80% battery life.
Another thing is that my alarm clock that I have set up on my TF still goes off every morning and the only way for me to turn it off is by repeatedly pressing the power button (this is extremely annoying).
I'm assuming that the screen may have just completely died or something of that sort.
Do you guys have any other advice, or should I just go ahead and attempt to rma it?
thanks it advance
I had this same thing happen to my TF a few weeks ago. The solution for me was to use the tool in this thread: http://forum.xda-developers.com/showthread.php?t=1185104
I used v6.3 for my US 8.6.5.9 rom version. This basic steps I took were to install the APX driver (steps in the thread above), then run the batch file and do 4, 5, & 6. I didn't see anything on my TF screen until the above was completed and then turning it on.
Hope this helps you.
starplaya93 said:
So I tried everything in all the other threads and it's still a no go for me. This is extremely disappointing, I was really loving this thing.
Click to expand...
Click to collapse
Have you tried buying it a few drinks and whispering complements about how beautiful and smart it is into it's microphone?
jmolhava said:
I had this same thing happen to my TF a few weeks ago. The solution for me was to use the tool in this thread: http://forum.xda-developers.com/showthread.php?t=1185104
I used v6.3 for my US 8.6.5.9 rom version. This basic steps I took were to install the APX driver (steps in the thread above), then run the batch file and do 4, 5, & 6. I didn't see anything on my TF screen until the above was completed and then turning it on.
Hope this helps you.
Click to expand...
Click to collapse
Was your transformer already rooted? It seems as if this tool is for rooting transformers, and mine is already rooted with a custom rom loaded onto it.
Can you please walk me through exactly what you did to get this process to work?
I'm pretty desperate as of right now!
Edit: So apparently my TF is still capable of connecting to my PC and I can view all of the folders on the internal memory as well as put it in APX mode, does this mean there is still hope for me?
Please guys, if anybody has some insight on how I could possibly fix this, it would mean more to me than you can imagine.
starplaya93 said:
Was your transformer already rooted? It seems as if this tool is for rooting transformers, and mine is already rooted with a custom rom loaded onto it.
Can you please walk me through exactly what you did to get this process to work?
I'm pretty desperate as of right now!
Edit: So apparently my TF is still capable of connecting to my PC and I can view all of the folders on the internal memory as well as put it in APX mode, does this mean there is still hope for me?
Please guys, if anybody has some insight on how I could possibly fix this, it would mean more to me than you can imagine.
Click to expand...
Click to collapse
Bump /:
10char
starplaya93 said:
Was your transformer already rooted? It seems as if this tool is for rooting transformers, and mine is already rooted with a custom rom loaded onto it.
Can you please walk me through exactly what you did to get this process to work?
I'm pretty desperate as of right now!
Edit: So apparently my TF is still capable of connecting to my PC and I can view all of the folders on the internal memory as well as put it in APX mode, does this mean there is still hope for me?
Please guys, if anybody has some insight on how I could possibly fix this, it would mean more to me than you can imagine.
Click to expand...
Click to collapse
I am very interrested in this thread as I have the very same problem.
Asus proposed to RMA it but I fear that they might find some trace of the previous root as I unrooted "blindly"
blabox said:
I am very interrested in this thread as I have the very same problem.
Asus proposed to RMA it but I fear that they might find some trace of the previous root as I unrooted "blindly"
Click to expand...
Click to collapse
yeah, that is what i'm worried about as well.
What number did you contact for the RMA?
Well apparently my only option is to RMA the device.
I went ahead and un-rooted it with the BRK toolkit, however after un-rooting it said that I have to load a stock rom and recovery image onto it. How do I go about doing this without turning it on and flashing the zip in recovery?
Do you all think ASUS will even notice it is rooted and if so what steps should I take to ensure that there is no proof of root?
Please help me a bit on this one guys.
I had the same issue with mine last week. Appeare dead but would connect to PC APX mode and could view SD card contents.
When looking at the screen with a flashlight, the text was visible. The unit was actually working but the backlight had died.
Had to get it replaced with new one from place I bought it from on their product replacement scheme. great except its a new one that can't be rooted yet.
Sitting patiently for that to be released so I can go back to playing....
starplaya93 said:
Was your transformer already rooted? It seems as if this tool is for rooting transformers, and mine is already rooted with a custom rom loaded onto it.
Can you please walk me through exactly what you did to get this process to work?
I'm pretty desperate as of right now!
Edit: So apparently my TF is still capable of connecting to my PC and I can view all of the folders on the internal memory as well as put it in APX mode, does this mean there is still hope for me?
Please guys, if anybody has some insight on how I could possibly fix this, it would mean more to me than you can imagine.
Click to expand...
Click to collapse
Yes, my TF was rooted and running a custom ROM. When running the batch file that is in the package in the other thread I referenced, I did steps 4, 5, and 6. Then rebooted and it was fine. If you can get the APX driver installed and your computer will recognize it, then try those steps using the tool. Once I rebooted, it just loaded my same ROM as if nothing had happened.
Of course a hardware failure would cause the same thing (backlight or LCD not working, etc...) but in my case it was a software or booting issue and the above fixed it. If you try what I did and still nothing then RMA is probably your only option.
i had this problem too, in my case it was a defective power button. had to push it real hard to get the pad turned on ... rma fixed it ....
i have the same problem also and it turned out to be the power button my solution was just to keep pressing it haha and then it worked strangely enough. ive read somewhere that it it gets misalligned somehow. i guess i have 2 options either send it back or fix it myself at the moment im just living with it.
it works somedays then otherdays it takes a few pushes lol
My case seems to be none of the above.
I tried checking if it was an issue with the back light and put a flashlight up to it in a pitch black dark room but I can't see anything on the screen whats so ever, regardless of the angle I put it in.
I also don't think it is the power button because like I said, i'm able to put he tablet in APX mode and take it out of APX mode as well at will by pressing the power and volume up button.
Thirdly, I tried the root kit several times (version 7) and while it's doing it's job of rooting and un-rooting my TF, there still is no change in the functionality of the screen.
so i'm pretty much sol. I already placed in an RMA to asus, now I just have to ship it off (asus has by far the worst customer service that I have ever seen).
My final question would be is there anyway to load a stock rom and recovery image without being able to turn the tablet on? I'm able to unroot it with the rootkit, but it says that I still need to load a stock rom and whatnot.
If somebody can point me towards directions as to how I go about doing this, that would be great.
Thanks for all the help guys.

[Q] TF101 Screen won't turn on

Hi everyone, this is my first post here. Thanks in advance for any help that you folks can provide.
I've had the TF101 for about six months now, and it's been fine. I was using it yesterday on the train and all was good, but when I got home and took it out of my bag it didn't seem to start up. I thought it might have been a battery issue, so I let it charge overnight. Tried starting it up this morning and I got the same results. So I started looking in to other issues.
The tablet is definitely starting, adb will recognize it in its list of devices, and if I plug it in to my tv or desktop monitor w/ HDMI, I can see and interact w/ the Transformer UI (of course this is kind of painful since I have to do some guessing about where to put my fingers).
I had rooted it using rebound821's scripts and directions here, so tried an unroot to see if that was the problem. I ended up with the same results.
Does anyone here have any insights as to what the problem may be? I'm hoping to avoid sending it back to ASUS, so I'm fine w/ opening it up to look for loose cables.
So I thought that brightness might be the problem. Maybe it was set to 0 and I just wasn't seeing anything on my screen. Sadly, that doesn't seem to be the case.
I tried setting brightness at the path below to to 0, 50, 100.
/sys/devices/platform/pwm-backlight/backlight/pwm-backlight/brightness
Still no luck.
Has anyone encountered anything remotely similar to this (even if similar is just a dead screen)?
There have been others with dead screens reporting what you are, at least I have read a few reports, I think they just had to get them RMA'd, I don't recall anyone 'fixing' a dead screen, especially if you still have adb and touch working then the screen itself and backlight seem to have broken completely- some have reported the backlight dying and thinking the screen was broken, but it was just the backlight (I guess in bright light they could see pixels working, but couldn't make out what was on the screen without the backlight). I still think they had to get it repaired either by Asus or by someone who was capable of doing internal repairs with replacement parts..sorry for your luck
Looks like I'll have to send it back. I took it into the brightest light I could find and couldn't see anything at all. Guess it's the screen and maybe the backlight too. I'm pretty disappointed this happened, the only thing I can think of is that the bag I had it in was hanging from the chair in front of me on the train and it was swaying a little, and that shouldn't be enough to dislodge a connection. Either that or just some freak hardware failure. Still, I guess it's not that common of an occurrence. Thanks for the reply, I'll slink off and try to get in touch w/ Asus now.
I have experience same
My TF101 broke in the same way, screen blank. Conected to tv I`ve got image digital touch work. I shut down my TF101 normaly and screen never go back to live again. Tablet was in a protective bag (when I trave by car), just no reason for not working ( no problem at screen, previously, screen perfect - no dead pixels)
Did you guys get this resolved? I had the EXACT same thing happen yesterday. Was working just fine. Put it in its sleeve, into a protective case, into a briefcase, got home and dead.
HDMI works. I tried to call Asus but they say i'm out of warranty.
Thanks in advance.
Must be something wrong with the connections that it decays over time. I've had mine since October last year and its been fine except for today when I brought it home it wouldn't work.
I was able to fix it though. I held it vertically with the bottom edge down and tapped it firmly on my desk a couple of times. The screen came back on. There is a strong possibility that this will happen again and my tap fix won't work, but it's working at the moment
Asus Transformer screen
elementalfire23 said:
Must be something wrong with the connections that it decays over time. I've had mine since October last year and its been fine except for today when I brought it home it wouldn't work.
I was able to fix it though. I held it vertically with the bottom edge down and tapped it firmly on my desk a couple of times. The screen came back on. There is a strong possibility that this will happen again and my tap fix won't work, but it's working at the moment
Click to expand...
Click to collapse
I had exactly the same problem discussed in this thread. I was also able to bring the screen of my TF101G to life by tapping it firmly on my desk with the bottom edge. It works for now. But it is certainly disconcerting to know that some connection in this rather expensive gadget are loose and all this can happen again. I guess I will not carry my transformer around any more - just leave it at home...
spokey said:
My TF101 broke in the same way, screen blank. Conected to tv I`ve got image digital touch work. I shut down my TF101 normaly and screen never go back to live again. Tablet was in a protective bag (when I trave by car), just no reason for not working ( no problem at screen, previously, screen perfect - no dead pixels)
Click to expand...
Click to collapse
Same problem here had my unlocked bootloader tf101 for awhile now, one of the first ones out... had a great life gave it to my girl when i got the transformer prime and the screen just went out yesterday, still goes in apx mode and still recognized by computer, screen just straight up died, think it's too late for a manufacture warranty, maybe ill look but think it's gonna be no dice... sucks obviously something in the design to make this happen to so many of them...
My TF101 appears to have a dead screen. I am rooted and running Revolver Custom Rom. When connected to my pc, I am able to recognize my device. My screen will not turn on so I cannot use recovery to go back to stock. I am set up to use ADB, however, I am not very knowledgable with ADB. I am convinced I have a bad screen and I am still under warranty. Is there a way to return the TF101 back to stock using ADB? If anyone can point me in the right direction, I can probably figure it out. Otherwise, I may just try and replace my screen and see how that works out. Thanks for the help.
My backlight died on Tuesday. Similar situation of working in the morning, headed into work with it in my bag, no brutal knocks or anything but one jolt just must of finished it off after a year and 2 weeks abuse (yes 2 weeks out of warrenty).
Going to attempt to take it apart this afternoon and play with the ribbon cable as reseating it has solved quite a few peoples problems.
Woo! It worked! Very happy chappy.
Sent from my SK17i using Tapatalk 2
Same thing happened too me, first time i sent it to service, but last time i opened it myself and pushed the connector for the screen thightly in place.. worked nicely
Sent from my Transformer TF101 using xda app-developers app
Screen goes derp
I don't know if I have the same problem or not.
Backstory: I own a Transformer TF101 that I got for my birthday from my girlfriend. It was meant for travel and bs'ing around at home. Took it into work and quickly realized that I could use this for work. That went over so well that the rest of the office became intrigued. Once these came on sale on groupon, the office manager went all in on 10. These are all refurbished transformers with docks.
They have all been handed out and I now have a transformer for home and work. Kind of nice...but I do a lot of site observation so using my personal transformer was a risk that I had to take all on my own (survived a 5' fall off of a parapet wall already).
The problem: From the first 5 minutes that I had the thing, the transformer screen went blank. I opened up google play to download a few apps that I could use for work. Scrolling down I saw some choppyness which I considered the processor/memory having issues loading everything on the screen. Before I knew it - boom blank screen. Rebooted and the loading screen stays on for 2 seconds before the screen goes blank. I can tell it's working because it plays a sound at start up. I can also tell the screen is lit up (it's like it's showing a grey screen because it can't show true black colors). If I hit the power button again it goes completely black. I hit the power button again and the screen flashes to the lock screen and immediately goes blank again. I could do this over and over and over again.
Anybody having the same problem? It's refurbished....I'm guessing apparently I got the dud.
I ran into pretty much the same problem. One morning, the tablet screen would just not turn on. Sometimes, it came on and immediately shutdown, but it is still on the "On" mode. Hit the power button again will bring it to the off mode. Toggle it one more time, sometimes, will turn on the screen a off again. I was able to get it back to work with a factory restore. However, it has the following problems.
1) As soon as I adjust the brightness, the screen will go off again. And there is nothing I can do to bring it back except another factory restore.
2) The screen will flicker (and sometimes produces some clicking sound) when charging with the screen on.
Looks like my TF101 is having same issue, screen gone off suddenly (hdmi shows up in TV fine)...I am going give a try on reseating the cable hoping it resolves the issue.
leonpr, is there some tips/things I have to make sure before attempting this. I found a guide here and another youtube video on this issue as a reference...
Thanks..
Screen won't turn on unless factory reset "fix"
My girlfriend has an ASUS TF101. If the brightness goes up to 60%, the screen is blanked (no backlight either) and the only way to get it to turn back on again is to hard reset. This coincidentally happened at the same time as an update from ASUS. After lots of Googling it does not appear to be related. I was hoping it was and installed several custom ROMS which all experienced the same issue.
As a temporary work around, until I get the guts & the money to be able to replace her tablet if I break it, I found and installed AutomateIt. I set a trigger so that when the screen is turned off, the brightness is set to 50%.
Why trigger when the screen is off instead of when the screen hits above 59%? If you have this same problem, hold the brightness and go all the way until the screen blanks and then still holding your finger on the screen, move it all the way to the left and you will notice that the screen did not come back on. Press the power button once to turn it off and then again to turn it on and you will see the screen at the lowest brightness setting.
So, with the trigger in place, if you accidentally (or one of your rotten kids intentionally:angel raises the brightness above the threshold, simply press the power once to turn off the screen and then press it again to turn the screen on.
Just a note, I ended up installing AutomateIt Pro, Available for $1.60 from the Play Market. The free version works fine, but my girlfriend has been struggling with this issue for a couple of months and after so many hard resets, the little app is more than worth the money.
Have you tried Power + Volume Down for 15 seconds, and then leaving it alone for one minute? It will cold boot. Try that and it may work. Just saying; Hope it will help
Sorry for the necro-bump but here's the actual solution.
Problem: The video cable inside the Transformer comes loose and just needs to be pushed back in.
I can't post a link since I don't have 10 posts yet so just search youtube for the following key words:
blank or no display issue on the asus transformer - fix
The user who posted the video is DoCWaSaBe
Tokyudo said:
Sorry for the necro-bump but here's the actual solution.
Problem: The video cable inside the Transformer comes loose and just needs to be pushed back in.
I can't post a link since I don't have 10 posts yet so just search youtube for the following key words:
blank or no display issue on the asus transformer - fix
The user who posted the video is DoCWaSaBe
Click to expand...
Click to collapse
Just fixed my blank display problem on a TF101 which is well out of warranty. Here is the link. I found the connector loose after dropping my TF101.
Thanks!
Fix lasted for a few days, now backlight dead, tried all cables again. No joy . I hate intermittent faults so ordered a Samsung Galaxy TabPRO 10.1.

[Q] G2X screen not visible

Afternoon all. I know the title might seem like a BSOD post but my situation is different. I've searched but can't come up with anything.
When I turn my phone on, it completes the boot but the screen never appears. How do I know it's on? Three things, the ROM I'm using, Eagle'sBlood I think, has an engine revving theme instead of standard Android chime. Second,the menu, home, back space and search buttons on the G2X body illuminate. Lastly, if I swipe in the area where I think the unlock icon should be, the phone unlocks. If I hold down the power button and wait for the shutdown notice, I can guess the 'Do You want to shut down' and 'confirm shut down' icons and the phone turns off.
I've tried removing the battery, SD card, sim card and rebooting in each variation but with no luck. The phone has been rooted for over a year and so I tried booting into CWM (powerbutton, down volume). I think I'm getting into CWM fully but without the ability to see the screen I can't navigate.
This started happening yesterday. I was listen to Pandora and using a GPS app to track my run. The battery died during. I plugged it in for several hours but haven't seen the screen display since.
Any suggestions? If this is a hardware issue I'll get a new phone but without being able to see the screen, I'm not sure how to diagnose the problem. Other than rooting and changing the ROM, the phone is stock. The issue I had before this is the battery icon doesn't display. It just shows a battery outline with a ?-mark inside. The battery level only shows when the phone is charging and powered off.
Your help is greatly appreciated.
G2X - LG P999DW
Rooted
ROM: Eagles Blood (unsure of version)
maurice
Really sounds like a dead lcd or maybe just the backlights. I don't really know how the backlight works on this phone but typically if there is video but no light you can put a flashlight onto the screen and barely make out the display around the flashlight. Either way it sounds like hardware.
Twitch - Thanks for the reply. I'm not 100% sure what you mean by backlights though. When the phone is on and the screen is not asleep I see lights around the edges but the screen itself is black. For my own knowledge is LCD and 'digitizer' synonymous? I saw another thread describing how to replace the digitizer for $60-75.
I'll try checking it with a flashlight when I get home.
TwitchyEye said:
Really sounds like a dead lcd or maybe just the backlights. I don't really know how the backlight works on this phone but typically if there is video but no light you can put a flashlight onto the screen and barely make out the display around the flashlight. Either way it sounds like hardware.
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Click to collapse
I know there is an opinion thing but what is a good upgrade from the G2x for a non-hardcore user? I rooted and changed the ROM b/c you guys made it so easy to do, not b/c I was looking for the phone to do more than it already does. Up until this, and the battery display issue, and a wifi issue I forgot to mention, I've been happy with the G2x but there is no reason to spend $100+ repairing a 2+ year old phone that I pickup used off CList in Q1, 2012 if I can find something better on the used market for $200
maurice
Yeah I'm not too sure how these phones are set up, I have more experience with lcd monitors and such. But I think it is all in one piece on phones.
If you're looking to upgrade pretty much anything that came after the g2x likely has a lot more to offer in development. Good thing about this phone is everything is an upgrade. I have a samsung galaxy s 4g that's nearly 3 years old and single core but it runs 4.3 like a boss! Aside from GPS...
Flashlight didn't show any screen images. I think the next step is just trying to guess my way into debug mode and connect via uSB to my laptop and retrieve data before dumping the phone or trying to replace the lcd/digitizer. I saw an app mentioned in another post that should allow me to mirror my phones screen on a laptop. We'll see.
TwitchyEye said:
Yeah I'm not too sure how these phones are set up, I have more experience with lcd monitors and such. But I think it is all in one piece on phones.
If you're looking to upgrade pretty much anything that came after the g2x likely has a lot more to offer in development. Good thing about this phone is everything is an upgrade. I have a samsung galaxy s 4g that's nearly 3 years old and single core but it runs 4.3 like a boss! Aside from GPS...
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Thanks again. Anyone else had this issue?
last chance
Last chance in case anyone has any great ideas. I'll be ordering a new LCD and digitizer (probably don't need both) but would prefer not to spend the coin if that isn't my problem. all suggestions welcome
Hmmm, this an odd and aggravating problem you have here lol. I've ran two versions of eaglesblood, their CM7 version on 2.3.4 and their ICS AOSP version on 4.0.4 and have never heard an engine revving in any boot animation so I'm not sure what rom you're running either. Have you tried the hard reboot? While the phone is on at the home screen (if you think you're there I guess) hold the power button and the volumeUP button and the phone will reboot. I've read on here from a more experienced user before that doing this clears or does something to the caches that makes for a more complete reboot or "reset" of the phone's condition. Try that and see what happens. The only other option I would try to take is to flash a new rom and before doing so doing a COMPLETE wipe (to include format /system) and full instillation of a new rom, gapps and kernel. Can you see any images if you boot into CWM when shining a light on the phone's screen?
Maybe I'm wrong about the ROM. The flash screen shows the android graphic in electric blue and a comet type animation zooms around. During the zooming, the sound is an engine revving. I was using the ROM for 2-3 months before this issue popped up so I doubt it is the cause just wanted to give those more knowledgeable than myself as much info as possible
Pain-N-Panic said:
Can you see any images if you boot into CWM when shining a light on the phone's screen?
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That's my real problem, I can' t see anything! With the phone on, when I hit the power button and unlock the screen (guessing), the only illumination is the menu, home, back space and search buttons on the G2X body. I can tell from the haptic feedback once the phone is unlocked and I can occasionally guess the proper location to shutdown.
I tried the hard restart (Power, Up) but same result. I've downloaded an app called MobileGo for the computer that displays the phone screen but I can't get USB debugging turned on.
I have noticed another odd issue. With the phone turned on and the SIM card installed, when I call myself from a LAN line it goes straight to vmail. I know the SIM is good b/c I've been using an old nokia candy bar phone with the same SIM while troubleshooting. When re-inserting a SIM card, is there anything the user needs to do for the phone to recognize the SIM? Just wondering if this 'direct to vmail' is another sign of ............something.
Thanks
Sometimes when I take out the sim card my apn gets messed up. Ideally you'd just go into settings and load default apn and it'll work again.
But calling should work.
Seems like a busted screen from everything being described here.
Try connecting to a tv using hdmi... maybe the ROM would allow it to display. Worth a shot.
Sent from my LG-P999 using xda app-developers app
also if you could get airdroid installed on tthe phone you might be able to do something with that. Cool little app that lets you control the phone through your PC using the same wifi network.
Sent from my LG-P999 using xda premium
It's alive!!
My phone is alive, or at least it was.
I followed the directions on the youtube video I found to take the G2X apart and the first thing I noticed was the corrosion on LCD connector. I'd already purchased the LCD so instead of cleaning the old we just replaced it. The new screen worked, unfortunately I couldn't get a signal so we took it apart again to clean off corrosion on all the connectors. I'll let it sit for a few days to make sure everything is dry.
Don't be a fool like me, if you're going to do anything with your phone that might cause it to get wet, especially sweat, put it in a baggie or something. I'll post a follow-up if the thorough cleaning does any good.
I'm pulling for ya man, best of luck!
It works!!
The G2X is up and running again! :good:
Pain-N-Panic said:
I'm pulling for ya man, best of luck!
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For anyone else that runs across this thread, unless the digitizer or LCD is physically damaged I'd disassemble the phone and check for corrosion before buying new parts. I used the new LCD but that b/c I'm not going through the trouble of returning a $16 item.
Wi-fi still doesn't seem to be working, which is odd. Wi-fi stopped working two months ago, it doesn't even show available networks, but worked for a few minutes when I originally replaced the LCD last weekend. Both antennae are connected but oh well. if I had to choose network vs wi-fi connectivity, I'll take network!
Thanks again for all the help
:good:

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