Hi all,
Since i installed latest update from HTC i have consistantly Sense crashes. I get the white screen with HTC in green, anny other people who have or had this problem and know how to solve it? or should i send it to HTC to get it fixed?
Greetings
Same here
Sent from my HTC Sensation 4G using XDA Premium App
fireishott said:
Same here
Sent from my HTC Sensation 4G using XDA Premium App
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Just before the update I got that too whenever I go to friend stream but after the update to 2.3.4 everything started working fine again. maybe a reset to factory setting will fix it?
I've done a factory reset for this, and it doesn't help. I'm guessing that sense shuts down to conserve battery life when you are using other apps.
I've had this issue from day one. It happens (from what I've read) because some other apps are using up the available memory and when it runs out sense kills itself to free up some. It really is quite annoying. What helped me a bit was getting rid of Widgets I never use especially the sense embedded ones.
Yeah, when you're running low on memory Sense just stops and reloads when you're done with the app you are using. Quite annoying indeed.
I've had 2 Sensations so far and both of them have done this from Day 1, the 2.3.4 update didn't cause the issue. There isn't much I've found that will help it except for running a 3rd party launcher.
I have this annoying problem too and I can see an error in logcat which says something like "timeline error". I think this is the cause of the problem.
This is definately a software problem. I didn't have any crash on GoLauncher Ex so far but the Sense launcher crashes several times a day!
Get this fixed HTC, it is very annoying!
Related
Got my phone last Wed, and until 5 minutes ago it had been flawless.
Was sitting on the desk next to me, and spontaneously lit up, vibrated, and rebooted.
Everything seems to be fine, but was a bit strange.
Anyone else seen this?
I see it when using the music player
Sent from my HTC Sensation 4G using XDA App
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
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The odd thing is I wasn't using it at all, and nothing was running. It was just sitting there with a dark screen and all of a sudden the boot screen came on.
If we were seeing lots of posts like yours I'd agree it's probably a common problem, but in your case I'd swap the phone. I'll definitely be monitoring closely.
Mine has rebooted twice in week and a half of owning, and also sense crashes about once a day, i go to unlock and its the HTC white screen the sense comes up loading....
I also have problem with restarting/reloading. However, it is a bit different situation. I get white screen and sense UI (and maybe everything else I didn't check yet) reloads. By my observations, it happens after I do stuff on a phone for a very long time (1 to 3 hrs). After such extensive use phone becomes even hot to the touch at the bottom of the screen. Then all of the sudden when I exit some program to go back to sense UI I get white screen and sense UI reloads.
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
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oh really? i may try this.
Coming from the LG G2x and leaving with reboots as one of my main issues, this is extremely disheartening news!!! I hope HTC releases a firmware update soon as the G2x was pretty obvious that it was a hardware issue since the Optimus 2X STILL suffers from the issue with no word from LG about a fix coming.
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
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Sounds to me like there's more than one cause of reboots. I'm using the stock SD and my phone doesn't get warm. I haven't seen Sense restart and I wasn't using it when it rebooted.
I have ordered a 16Gb SD though so appreciate the tip.
It's good to keep this thread going. I'll update with any new developments.
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
I really think that sense ui looks amazing...but i wish it would have came with Android 2.3.4 AOSP/Nexus S style...I guarantee half the stuff that's wrong wouldn't be an issue.
jrwingate6 said:
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
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I have nothing installed but tweetdeck and XDA. so nope.
cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
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Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
Had the same issue so I formatted my SD card. Had no issues for the last 6 days. no reboots, nothing. Sence 3 has so far only crashed when messing around with unsuported 3d games, but that is my fault. Sence is very stable.
Bogdanbd said:
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
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I had that issue as well. Getting from tmo a new sim card solved that issue for me.
I have three sensations on my account. I got all three at the same time. I noticed mine was rebooting couple times a day while the other two were not rebooting. So I exchanged mine and got the replacement about a week ago. So far no reboots at all. I would say if it is bothering you and if it is rebooting pretty often then you should exchange it.
I updated to the new Market and it works perfectly BUT - Sense seems to restart after I leave the Market and have just uninstalled or installed/updated apps. Is this normal behavior? I've been using Launcher Pro for most of the time I've had the phone and this is extremely annoying. I understand why this is happening since on HC 3.1 the launcher refreshes/restarts after installing/updating apps to make sure widgets are updated, etc. HOWEVER, Sense takes too long to restart where as the stock HC 3.1 launcher is fast.
Anybody else having issues?
I have the original market that came with the phone (didn't look right to call it the 'stock market' )..and I still have the same issue. Sense always reboots after any install.
Not experienced any issues at all with the Market - old or new
I got new market no issues.
Sent from my HTC Sensation 4G using XDA Premium App
Using the market that came stock on the phone and no restarts with any app install or exit of the market.
Hmm. So it's a mix. I wonder what causes it then, maybe having a certain app or widget installed?
Sent from my thumbs to your eyes using a Sensation 4G
I have problem with sense restarting but not sure if its after an app install..
What ROMs are people using? Do you have apps disabled with temp root?
I'm on the one on my sig and not temp rooted so no apps disabled
I get a sense reboot most times but not all. Most of the time when I install an app from the market and press back multiple times before the software catches up, it reboots. And just now. I uninstalled an application, and hit the back button and sense reboots. And if I just view the market, browse around and hit back to exit, it didn't as well. Maybe it's sense's way of soft rebooting?
It keeps happening, it's driving me crazy. Happens on installs, uninstall and updates.
Sent from my thumbs to your eyes using a Sensation 4G
EddyOS said:
What ROMs are people using? Do you have apps disabled with temp root?
I'm on the one on my sig and not temp rooted so no apps disabled
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Complete stock, never rooted or anything..
This happened on my wildfire. It had something to do with the app being installer onto the SD card.
Sent from my HTC Sensation Z710e
I am on the market that came with the phone and no issues how did u get the update?
Sent from my HTC Sensation 4G using XDA Premium App
I do not recall Sense restarting on the original market. With the new market I have seen it happen 80% of the time. For me though it seems to happen if I either go through things too fast or spend to long within market. If I pop in and out I have not seen a reboot yet. Not something I have really tried to force just what I have seen thusfar.
Edit: Phone is stock
I uninstalled the new market, doesn't seem ready for prime time or the would have a update in the market. It didn't show updates for me.
Sent from my HTC Sensation 4G using XDA App
Do you guys have the Spare Parts app installed and changed the way it manages memory? I changed it to aggressive and Sense would restart each time I hit the home button. I changed it back to normal and it hasn't happened since.
If you guys haven't, then maybe try installing it and manually changing it to normal.
Was the new Market for me. I uninstalled it and it seems to have fixed the issue.
Sent from my thumbs to your eyes using a Sensation 4G
Sense isn't restarting....Its a placebo effect!!!
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durps said:
Do you guys have the Spare Parts app installed and changed the way it manages memory? I changed it to aggressive and Sense would restart each time I hit the home button. I changed it back to normal and it hasn't happened since.
If you guys haven't, then maybe try installing it and manually changing it to normal.
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Where is this option in Spare Parts. I don't see it.
Nevermind, still happens. I'm done with Sense. Using LP and will try ADW EX too
Sent from my thumbs to your eyes using a Sensation 4G
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
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Well when I was stock, I never had any problems like this. I have heard about people having screen freezes with regards to the call screen, however. It could easily be one of the apps that she downloaded. It might be worth it to try a factory reset if the problem is persistent. Not to mention that sounds like a pretty annoying issue.
Yeah, we tried a factory reset before and it didn't work.
Sent from my HTC_Amaze_4G using XDA
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
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If a factory reset doesn't solve your problem, you have two options:
Root and install a custom rom (could be a stock rom problem, even though it shouldn't be)
Get it replaced under warranty
is the device completely frozen, or can she get the screen to turn on by pressing the trackpad or something? come to think of it, the sensor doesn't seem to work perfectly on my device, so sometimes when i want to hang up a call, i need to press the trackpad to get the screen to turn on. i have never had the device become totally unresponsive tho.
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
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Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
After a warranty replacement for my old phone, I haven't had time to fight rooting and have been experiencing similar issues... Memory mgmt seems to be cause. Ive removed some apps and it has reduced issues.
On initial use of phone, I reset it, inserted a full battery and followed the general "let it set" rules for a fresh rom install. At first, all was great, everything worked perfect. But as I added apps, it grew less stable. Also seeing phone freeze when rebooting into recovery... Eek. Tried multiple sd cards, batteries, to no avail.
Gonna call for another replacement. Ugh. Wrty is up in a couple months...
Sent from my myTouch_4G_Slide using Tapatalk 2
I've had a couple of freezes happen to me during phone calls and I realize what the problem was. It was apps automatically downloading in the background from the Play Store. If an auto update for apps is happening and I receive a phone call at the same time my phone will become unresponsive for a few minutes.
AgentCherryColla said:
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
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So this GO! Dialer, would it help with the freezing issue? I don't see how using another app would help with the memory issue. Does Zeam Launcher require root?
When I tried the phone in-store and for the first few days, the transitions between homescreens were silky smooth with every homescreen loaded with widgets. Now it feels like the phone is bogging down. I'm getting lag between all of the homescreens. I've uninstalled every app I've downloaded, and a factory reset hasn't helped. Am I the only one?
B1CB01 said:
When I tried the phone in-store and for the first few days, the transitions between homescreens were silky smooth with every homescreen loaded with widgets. Now it feels like the phone is bogging down. I'm getting lag between all of the homescreens. I've uninstalled every app I've downloaded, and a factory reset hasn't helped. Am I the only one?
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Maybe it's running out of RAM and caches are getting dumped as a result.
Factory reset and let it sit for 5 minutes. Use a Ruu to go back to stock
I was actually going to post something very similar. It's very noticeably when going from the home screen to the app drawer.
Phone was amazingly smooth through everything. Now, it lags a bit. Seems like its a memory management issue.
Pretty annoying to say the least!
HTC ONE X
same thing happening to mine...
Have you used the 1.82 update yet? That improved things for me.
Sent from my HTC One X using Tapatalk 2
mobilehavoc said:
Have you used the 1.82 update yet? That improved things for me.
Sent from my HTC One X using Tapatalk 2
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Is this update officially out yet? I just tried to update my phone and it says its up to date.
Same thing is happening to mine. I just reloaded the 1.82 RUU yesterday and did a factory reset before and after the install. It's still doing it. I don't understand why.
Is AT&T or HTC aware of the issue? I'd rather nor void my warranty to fix this.
B1CB01 said:
Is AT&T or HTC aware of the issue? I'd rather nor void my warranty to fix this.
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I called HTC and they said to uninstall my apps. But the problem is that I just factory reset my phone!!! Does anyone know when the 1.82 update will come to the HOX officially?
OTA update on 5/28...I think...don't know what all is included though..
Sent from my HTC One X using xda premium
Lag from hone to app screen is because memory management. It doesn't cache the contents and so every time you wait a bit it'll have to reload it. Dumb but hardly an issue.
You can test this by hitting the drawer. Watching it lag. Hitting home and hitting the drawer again and watch it react perfectly. Wait ten minutes and it'll lag again. It has to do with multitasking.
Sent from my HTC One X using xda premium
tehdef said:
Lag from hone to app screen is because memory management. It doesn't cache the contents and so every time you wait a bit it'll have to reload it. Dumb but hardly an issue.
You can test this by hitting the drawer. Watching it lag. Hitting home and hitting the drawer again and watch it react perfectly. Wait ten minutes and it'll lag again. It has to do with multitasking.
Sent from my HTC One X using xda premium
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This seems like a decent explanation. The multitasking on the One x is really bad so this doesn't surprise me. I really hope HTC makes an update for this.
That does seem like a plausible explanations. Here's hoping this gets fixed soon
Nevermind........
Op, try using autotuner from the okay store and experiment with some of the values and see if your phone runs quicker.
Hey there xda people, just wanting to let you people know that the WidgetLocker (app) for me at least causes some multi touch problems with the one x.
The problem that it causes is whenever your holding one finger down on the screen to like say control a virtual analog for a game so you can move around and then tap anywhere on the screen to shoot or something. The first finger hold gets wiped out and causes movement to stop. All in all its causes a horrible experience while playing games.
I was having this issue forever until today when I wiped my phone clean and everything works fine with games and stuff until I installed WidgetLocker and I get the issue again. So this issue was fixed when I stopped using the app.
Not sure if a lot of people uses this app but I've been using it since I bought my first Android (sgs ii) and it's a great way to customize your lock screen with widgets and stuff. I'm definitely going to let the developer know about this bug when I have time, my guess as to why this happen is the way that it unlocks your phone that messes up the multitouch.
Sent from my HTC One X using xda premium
I just tried uninstalling Widget Locker on Nocturnal 111 and I am still getting this bug. I will try to reboot and see if that fixes it for me
Sent from my HTC One XL using Tapatalk 2
MyronJ906 said:
I just tried uninstalling Widget Locker on Nocturnal 111 and I am still getting this bug. I will try to reboot and see if that fixes it for me
Sent from my HTC One XL using Tapatalk 2
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I didn't have to restart, just had to lock the phone then unlock it again with the stock lockscreen.
Sent from my HTC One X using xda premium
You are right. When I woke up this morning, it was fixed.
MiLocker causes the same issue... How sad.
Sent from my HTC One XL using Tapatalk 2
Glad to see your issue was fixed. The good thing though is that I'm in love with my phone again lol.
Although I was trying out cm9 alpha 3 earlier this week and I'm pretty sure I was getting the same issue without WidgetLocker. Maybe the locker with cm9 causes this issue as well?
I could be wrong with cm9 though as I may have downloaded the app but didn't use it so that could've cause the problem as well.
Sent from my HTC One X using xda premium
I ran into this issue a while ago... here is a thread I started about it: http://forum.xda-developers.com/showthread.php?t=1665603
I never did resolve the issue (aside from disabling Widget Locker), nor did I get around to contacting the developer...
However, it appears this does not affect all One Xs using WL as several other people tested and were able to use Widget Locker with out breaking multitouch on the One X.
I checked out this and mesaone's thread as I was having this issue too. Turns out I was able to fix it by disabling HTC gestures in the Display & Gestures settings menu. DoomGLES now runs without a hitch and I'm able to both move and fire/open doors at the same time. I haven't tested much beyond the DoomGLES test but if anything changes I'll report back.
EDIT: It appears the solution was short-lived; quitting fully out of the applications, turning off the screen, turning it back on and unlocking and then relaunching the app caused the issue to return. On the other hand, simply disabling widget locker for the duration of the game works fine (and unless you're turning your phone off and on a lot while playing games, probably not a big deal). No need to uninstall.
ONe X and Widgetlocker
I have had Widgetlocker for 2 years on my HTC desire. Now upgraded to One X and I have a problem with answering calls.
If the phone is locked and I get a call, I get the call answer option but then have to put in my unlock number. By this time the caller has hung up. Previously on my HTC desire I could answer by pulling the screen slider down even if the phone was locked.
Have I missed a setting??
Help would be good
Thanks
TA
The only option would be to not use widgetlocker if you don't want to have problems (that is if you do have problems). I want to confirm that this issue occurs in CM9 even without the widgetlocker app, not sure if others are getting this issue but I suppose I'll be CM9less till it is addressed and fixed.
Sent from my HTC One X using xda premium
tizzie said:
Glad to see your issue was fixed. The good thing though is that I'm in love with my phone again lol.
Although I was trying out cm9 alpha 3 earlier this week and I'm pretty sure I was getting the same issue without WidgetLocker. Maybe the locker with cm9 causes this issue as well?
I could be wrong with cm9 though as I may have downloaded the app but didn't use it so that could've cause the problem as well.
Sent from my HTC One X using xda premium
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Click to collapse
CM9 and AOKP in general currently have a multitouch bug, whether its with WidgetLocker or not.